Technical Support Specialist III
Technical support specialist job in Clovis, CA
SUMMARY OF FUNCTIONS:
As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment.
BASE PAY AND COMPENSATION:
The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed.
BENEFITS:
Employer-Contributed Health Benefits
Employer-Contributed Dental & Vision Insurance
Employer-Contributed Life Insurance
401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible
Flexible Spending Account (FSA) Health Care Program
30% Employee Discount at 13 Prime Steak in Clovis, CA
30% Employee Discount at Yolked Kitchen in Clovis, CA
Employee Training and Certifications
Paid Holidays - 10 Days
Paid Sick Leave
Paid Vacation Time
Company Sponsored Luncheons and Fully Stocked Kitchen
KEY RESPONSIBILITIES:
Design, implement, and manage network systems including routers, switches, firewalls, and load balancers.
Monitor network performance and ensure high availability and reliability across client environments.
Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary.
Perform network maintenance and upgrades, including patches and firmware updates.
Develop and enforce network security policies, disaster recovery plans, and backup procedures.
Conduct regular network performance testing and generate detailed reports.
Collaborate with internal teams and vendors to optimize network services.
Provide technical support and guidance to clients and junior staff.
Stay current with emerging technologies and best practices.
Performs review audits of client's current information systems.
Perform Disaster Recovery functions for supported end clients.
Perform Network and Security Audits.
Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations.
Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms.
Ensure the integrity and security of enterprise data on host computers, multiple databases.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure.
Deployment and installation of workstations, hardware and software at client locations.
Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above.
Driving is a core job function, and alternative transportation methods would not meet operational needs.
Requirements
QUALIFICATIONS:
Bachelor's degree in computer science, Information Technology, or related field.
3-5 years of experience in network engineering, preferably in an MSP environment.
Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies.
Experience with firewalls, VPNs, SD-WAN, and network security principles.
Familiarity with cloud networking (AWS, Azure) and virtualization technologies.
Proficiency in network monitoring tools and remote management systems.
Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus.
Excellent communication and customer service skills.
Ability to work independently and participate in on-call rotations.
Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards.
Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law
Background check and drug screen will be conducted after a conditional offer of employment is made.
SKILLS & KNOWLEDGE:
Ability to work independently and achieve high standards to meet multiple deadlines.
Explicitly proficient communicator, including writing, speaking, editing, proofreading.
Ability to work on small and large projects with great attention to detail.
Adept in developing and maintaining strong relationships with management, staff, vendors, and clients.
Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.
Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations.
Interpersonal skills such as telephony skills, communication skills, active listening, and client-care.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization's key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Scripting skills (PowerShell) for automation tasks.
Understanding and defining the 7 layers of OSI model.
Experience in SAN, Nas, ISCSI,RAID
Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support.
Experience with VoIP systems and wireless networking.
Mail protector Migration and DNS configuration Skills.
Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.
Salary Description $38.00 - $55.00
Dynamic PC Support Techician
Technical support specialist job in Clovis, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
LEW IT Coordinator
Technical support specialist job in Lemoore, CA
IT Department * At Leprino Foods, the compensation range for this role - IT Coordinator Rate is from $28.33 - $32.57 (Break in rates and $0.75 cents differential pay from 6PM - 5:59AM applies). The Information Technology Coordinator is responsible for the installation, operation, and maintenance of computer and thin client systems, as well as other technologies such as phone and radio communication systems.
Job Description:
* Configures hardware and software. Sets up peripherals such as printers, laptops, or thin clients.
* Maintains and repairs equipment. Facilitates configuration changes and patching of software.
* Installs software and hardware and ensures that upgrades are performed on schedule.
* Conducts set up and installation of multifunction devices and audio visual equipment including CCTV and projectors.
* Diagnoses and troubleshoots hardware and thin client technical problems. Identifies and priorities projects and issues.
* Provides daily support for computer network users. Resolve issues over telephone and in person to ensure that all systems are working efficiently at all times.
* Trains users on desktop applications.
* Creates network and user accounts for staff, and provides login information and support.
* Writes reports and evaluates new technologies.
* Tracks inventory.
* Assists in organizing, tagging, and cataloguing digital assets.
Knowledge, Skills & Abilities/Competencies:
* Good verbal and written communication skills to communicate with others.
* Proficient skills in time management and interpersonal communications.
* Organizational skills.
* Substantial experience with PC-based application software.
* Ability to read, write, and speak English.
* Troubleshooting skills.
* Excellent customer service skills
* Knowledge of government and industrial regulations (PSM, OSHA, and USDA)
* Ability to perform intermediate mathematical calculations.
* Apple iPad/iPod configuration and setup knowledge
Minimum Qualifications & Experience:
* Associates degree in information or computer technology. Two years of relevant experience may be considered in lieu of experience.
* Experience with Windows 7, 8.1, and 10
* Proficient in computer hardware and peripheral installation and setup
* Experience with Active Directory configuration.
Preferred Qualifications & Experience:
* Trained on FSMA with PCQI
* PC training and principles: antibiotic testing, HTSTs (validated kill), metal detectors, sanitation.
Working Relationships:
* The IT Coordinator works under moderate supervision and reports to an Information Systems Analyst or IS Supervisor.
* This position will support users in executing their daily functions.
Offering You In Return:
A chance to be part of a global team of individuals passionate about producing and delivering high-quality products that help feed and nourish families around the world. Leprino Foods could not be where it is today without our incredible employees. That is why we share in our success together by rewarding you for your hard work. Hiring great people who are in it for the long run is our goal. Through competitive salaries and bonuses, life, medical/dental/vision coverage, voluntary benefits, employee assistance programs, wellness incentives, tuition assistance, vacation, nine paid holidays, sick time, annual merit increases, as well as the LFC Profit-Sharing & 401(k) plan. Your impact will be noticed and rewarded, as you seek to further our company, our customers, and one another.
Leprino uses Psychemedics for a 90-day hair follicle drug test as part of the employee pre-employment process and also participates in E-Verify. All employees in our manufacturing facilities are required to wear Personal Protective Equipment (PPE) as mandated by their role and location.
Nearest Major Market: Fresno
Technical Specialist Hygiene & Supplies
Technical support specialist job in Fresno, CA
Responsibilities / Tasks
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.
Working at GEA Group has significant benefits:
Start strong - Medical, dental, and vision coverage begins on your first day
Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning - Take advantage of tuition reimbursement to further your education or skillset
Live well - Our wellness incentive program rewards healthy habits
Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
Role And Responsibilities:
Support Dairy Direct Sales Specialist and provide technical hygiene and sanitation assistance to customers for achieving high-quality milk.
Identify and address sanitation issues promptly, communicating effectively with sales specialists and customers.
Maintain accurate records in CRM, including Wash Reports and Weekly call reports.
Develop expertise in problem-solving, milk quality, consultancy, and hygiene.
Ensure timely communication by returning calls, texts, and emails within specified timeframes.
Collaborate with customers to understand milk quality goals and offer effective solutions.
Manage inventory and assist with audits as needed.
Complete required forms and reports under supervisor direction.
Flexibly assist with additional duties as requested.
Relay customer service needs related to milk quality to supervisor and colleagues.
Your Profile / Qualifications
Education and Experience:
High school diploma or GED required; bachelor's degree in Agriculture preferred.
Minimum two years of experience with dairy equipment, including vacuum and pulsation equipment.
Skills and Knowledge:
Strong communication, record-keeping, and organizational skills.
Complete understanding of GEA product offerings and proper usage.
Basic understanding of pulsation, milking systems, and their relation to milk harvest.
Advanced understanding of CIP wash systems and on-farm milk quality troubleshooting.
Proficient in maintaining company-issued equipment, including Pick-up, Computer, Tablets, Phone, Tri-scan, etc.
Work Environment:
Primarily on-farm field position (95%), subject to necessary adjustments.
Moderate noise level.
Physical Demands:
Requires ambulatory ability, a valid driver's license, and occasional lifting.
May work in wet environments; slip-proof footwear provided.
Personal Protective Equipment required; training provided.
Professional clothing, including company logo shirts, required in front of customers.
The typical base pay range for this position at the start of employment is expected to be between $32-$35 per hour. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
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Auto-ApplyField Placement Analyst (AA/S NE)
Technical support specialist job in Fresno, CA
Intern-Field Placement Analyst (Administrative Analyst/Specialist NE) Compensation and Benefits Anticipated Hiring Salary Range: $4,799 - $4,993 per month Full CSU Classification Salary Range: $4,799 - $6,992 per month * This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
Under the general supervision of the Associate Dean in the Kremen School of Education and Human Development and the lead work direction of the Educator Preparation Coordinator, the candidate will serve as the Field Placement Analyst and is responsible for the full scope of the internship and field placement of the credential placement process. Assignments, highly technical in nature, include independently performing the following: planning, organizing, prioritizing, interpreting, and applying discretionary skills to student teaching and University coach placements; coordinating tasks and events requiring timely and accurate planning; applying, interpreting and ensuring compliance with applicable university, division level, and California Commission on Teacher Credentialing (CCTC) policies, procedures, and guidelines
Key Qualifications
* Data entry experience in a complex student data system, preferably PeopleSoft.
* Proficient in use of office software packages (Microsoft Office, Google Suite, Adobe Acrobat), computer (PC or Mac)
* Excellent interpersonal skills at all levels with the ability to work as part of a team and contribute to a collegial environment.
* Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records.
* Independently coordinate routine work assignments and projects, including handling multiple priorities involving use of judgment, discretion, and confidentiality, and meet production expectations with minimal supervision.
* Use and quickly learn new support technology systems and software packages.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
* Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Deadline & Application Instructions
Applications received by December 3, 2025 will be given full consideration by the search committee.
* Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click "Apply Now" to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
Advertised: Nov 19 2025 Pacific Standard Time
Applications close: Dec 03 2025 Pacific Standard Time
Easy ApplyComputer Technician / Network Technician
Technical support specialist job in Visalia, CA
You will be working with our clients doing user support, software, hardware, and network installation and troubleshooting, as well as recommending and implementing solutions to improve their productivity. You will be working closely in our Visalia office with senior staff who have 15+ years of experience.
Full-time - hours are typically 8-5 weekdays. Occasional after-hours work is available. Pay is between $25 and $40/Hr. depending on skills.
Required:
Well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess excellent problem-solving ability.
Integrity and being trustworthy are essential.
Live locally, and plan to stay in the area. Eligible to work in the US.
IT skills: Microsoft Windows, MS Office 365 apps and services, LAN/WAN.
Touch typing, at least 30 wpm. Ability to read and write well and communicate professionally.
Enjoy helping others - be comfortable working with unskilled users.
Your own car that you can use for work (mileage reimbursed).
Clean driving, credit, and legal record.
Current COVID vaccination is expected for our staff going onsite.
Desired:
Previous experience in similar jobs.
Proven communication and customer relations skills.
Work independently - manage your time, tasks, documentation, and projects.
Passion for technology. The desire and ability to continue learning and to share knowledge.
Relevant certifications and education.
Why work at Torian Group:
Positive work environment - our retention rate for staff is far higher than the industry norm. Please talk to our current employees to see why.
Rapid professional development Torian Group offers a wealth of technical training resources and opportunities and an environment that encourages and rewards personal excellence and professional development.
About Torian Group Inc.
Torian Group provides outsourced computer network support to businesses in the Visalia area.
We work with our clients to make their business better, not just fix computers. There is an opportunity for creative people to make a meaningful and rewarding impact on our clients business. You will develop meaningful long-term relationships with the clients you work with.
Please check our website for details on services offered and how we work with clients.
It Support Specialist
Technical support specialist job in Visalia, CA
Job Description
Bring your service-oriented attitude, desire to solve problems with facts and data, and out-of-the-box ideas to an expanding Managed Service provider looking for explosive business growth.
We are seeking a Network Systems Engineer to join our Project Team. You will be greeted on Day 1 with a job-specific training program designed to prepare you to manage and maintain our clients' networks, supported by a team with over 70 years of combined experience in the IT Services industry.
After completing training, you will spend your days implementing IT projects for our clients, utilizing best practices, and ensuring that every aspect of the IT project meets our clients' needs.
We are Valley Expetec, a growing Visalia, CA-based IT Management Company established in 1994. We offer a highly competitive compensation program with income commensurate with experience. In addition, our benefit packages include health insurance plans, 401 (k) retirement plans, Corporate Wellness Programs, Flexible Time Off, and a Team Lunch every Friday.
Compensation:
$55,000 - $85,000 yearly
Responsibilities:
Provide support to end users of managed services clients
Take direction from the Service Desk Coordinator and manage ticket assignments relative to ticket priority and age
Follow specific Service Desk Team documented processes and workflows
Work assigned tickets from triage through completion
Use our suite of service desk and tools to diagnose and resolve client support issues
Refer to client's technical documentation for information that will help you understand and resolve client technology issues
Escalate assigned aging tickets to the SDC when assigned tickets cannot be resolved within 1 hour to maintain an acceptable average resolution time KPI
Seek assistance from the L3 SDE or SDC when stuck
Document service work and time in our PSA/CRM application
Understand the implications and effects of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruption
Work collaboratively with the members of the Service Desk Team, and cross-functionally with all service delivery teams and team members familiar with the client environment and business
Work with the SDC to identify chronic service issues across the client base
Provide on-call support based on the on-call schedule/rotation
Provide on-site service as necessary
Maintain technical skills required to perform the SDE role
Attend and participate in weekly team meetings and daily huddles
Qualifications:
A+, NET+, Security+ Certifications
Microsoft Certified Professional (MCP)
Microsoft Certified Solutions Expert (MCSE)
Cisco Certified Network Administrator (CCNA)
2+ years of experience in computer network management
Strong computer skills and intermediate knowledge in routers, layer 2/3 switches, and other networking devices
Advanced knowledge of all Microsoft Workstation Operating Systems and Applications (Exchange 2019+, Windows 11, Server 2019+)
People-oriented, team player who mixes well with colleagues and clients
Consistent and steady work ethic
Ability to reconcile fact from emotion and make decisions accordingly
Why this is a Great Opportunity:
A focus on industry-specific training that will ensure continued technical growth from Day 1
About Company
Valley Expetec is a California-based Managed IT Services provider helping organizations grow through reliable, secure technology. Founded in 1994, our 28-person team combines veteran expertise with a service culture that's Responsive, Dedicated, Committed, Resourceful, and Persistent.
We deliver proactive IT management, including help desk, endpoint/server care, networks, cybersecurity, cloud, Microsoft 365, backup, and disaster recovery, along with strategic guidance to align technology with business goals.
Clients choose us for fast resolution, clear communication, and accountability. We measure success by client outcomes, not the number of tickets closed-becoming a dependable partner for long-term IT health.
IT Support Specialist
Technical support specialist job in Fresno, CA
Job Details Experienced Fresno, CA Full Time $18.00 - $24.00 Hourly Day Information TechnologyDescription
Who We Are
To empower our senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support.
Benefits
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Referral program
Retirement plan
Vision insurance
Job Summary
The IT Support Specialist I will be responsible with assisting in the direction of activities that provide support to the Innovative Integrated Health (IIH) mainframe computer environment. The IT Support Specialist I will work within general methods and procedures, exercises considerable independent judgment to select the proper course of action, and is required to ensure conformance with established guidelines, methods, procedures, and policies related to the information technology program area and healthcare.
TRAVEL: Travel to other IIH facilities may be required.
Essential Job Functions
Duties include, but are not limited to:
Serve as the first level technical support.
Resolves or escalates issues to second level technical support.
Handles computer break fixes and configuration issues.
Guides employees on technical troubleshooting.
Solve technical issues by remote diagnosis on the phone or via internet online support in a timely manner.
Support the Helpdesk calls and the diagnosis of equipment problems.
Diagnose and assess the building of cables, the replacement of boards, and components to identify or remedy failures.
Monitor performance of all functions required to prepare and install microcomputers and related equipment including connections to the data communications network.
Coordinates sending out equipment for repair.
Knowledge of advanced concepts and basic operating principles of data communications and information systems hardware and software.
Attend and participate in staff meetings, in-services, projects, and committees as assigned.
Adhere to and support the center's practices, procedures, and policies including assigned break times and attendance.
Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
Be flexible in schedule of hours worked.
May require use of personal vehicle.
Qualifications
Working Conditions and Physical Demands
The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to access all areas of the center throughout the workday.
Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
Ability to communicate verbally with an excellent comprehension of the English language.
Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.
Experience
A minimum of one (1) year of experience within the field of Information Technology is required.
Ability to present information in one-on-one and group settings.
Ability to communicate information in a professional and confident manner.
Demonstrated ability in critical thinking, self-initiative, and self-direction.
Ability to conduct training and informational sessions for all staff.
Ability to communicate effectively.
Education and Certification
High School Diploma or GED required.
IT Certification highly preferred.
Is medically cleared for communicable diseases and has all immunizations up to date before engaging in direct participant contact.
Core Values
CARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants.
COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.
COMMUNITY that fosters connection, belonging, and support for participants and their families.
COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Help Desk Technician FT (On-Site, Non-Contract)
Technical support specialist job in Friant, CA
Under general direction from the Manager of Information Technology (IT) Operations, the IT Help Desk Technician provides frontline technical support for a gaming casino, ensuring the reliability, security, and functionality of IT systems. This role involves troubleshooting hardware, software, and network issues, managing user access, and maintaining compliance with Tribal Gaming Commission (TGC), state, and federal regulations. The technician delivers exceptional customer service by assisting employees with technical problems, supporting IT infrastructure, and ensuring operational continuity for gaming and business systems.
This list of duties and responsibilities illustrates only the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
Technical Support & Troubleshooting
Install, configure, and maintain desktop computers, laptops, printers, VoIP phones, and peripheral devices to ensure optimal performance for Casino team members and guests.
Diagnose and resolve hardware failures, connectivity issues, and performance degradation.
Administer user accounts, access controls, and permissions within Active Directory and other IT systems.
Monitor, manage, and respond to incoming help desk tickets, emails, and radio requests, prioritizing critical issues and ensuring timely resolutions.
Escalate complex or high-priority issues to senior technicians or specialized IT staff..
Support casino administrative systems, point-of-sale (POS) terminals, and internal applications.
Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365 applications, business-critical software, and casino administrative systems.
User Assistance & Training
Provide technical support via phone, email, radio, and in-person interactions.
Assist employees with software usage, system navigation, and troubleshooting procedures.
Educate staff on IT security best practices to safeguard sensitive casino data.
Document common technical issues and resolutions to improve response efficiency.
System Maintenance & Compliance
Assist with performing routine system checks, updates, and patch management to minimize downtime and prevent security vulnerabilities.
Maintain compliance with Tribal Gaming Commission (TGC), federal, and Casino IT policies.
Protect confidential information and enforce cybersecurity measures in line with industry regulations.
Professional Development & Collaboration
Stay current on emerging technologies, industry trends, and security protocols.
Work collaboratively with IT team members and other departments to support casino operations.
Participate in regular team meetings, training sessions, and professional development opportunities.
Direct Reports: None.
Access to Sensitive Areas: All areas when accompanied by authorized personnel and/or security.
Signatory Authority: None.
Minimum Qualifications:
High School Diploma or GED - Associates degree preferred. 1-3 years progressive work experience in computer desktop support or equivalent combination of education and experience. CompTIA A+, Network+, ITIL v4, and Microsoft 365 certifications are preferred. Excellent interpersonal skills, written and verbal communication, proven analytical and problem-solving abilities are required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge, Skills and Abilities:
Proficiency in Windows-based systems, including Microsoft Server, Microsoft Office Suite, and enterprise software applications.
Understanding of networking fundamentals, including TCP/IP, DNS, and Active Directory administration.
Familiarity with Microsoft certification standards and best practices for IT support.
Strong troubleshooting and problem-solving abilities for hardware, software, and network issues.
Proficiency in word processing, spreadsheets, and database applications in a Windows environment.
Ability to prepare, review, and analyze technical documentation and operational reports.
Assess technology needs and ensure system performance meets operational requirements.
Implement, test, and maintain network systems and software applications.
Work independently, manage time effectively, and meet strict deadlines.
Maintain confidentiality and uphold casino IT security policies.
Communicate clearly and professionally, both verbally and in writing.
Build and maintain positive working relationships across diverse teams and cultural backgrounds
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus.
Work Environment:
While performing the duties of this position, the work environment is occasionally noisy and the employee will work indoors. Additionally, the employee may be exposed to cigarette smoke
Must be able to work Nights, Weekends, and Holidays
Administrative Sr. Support Specialist
Technical support specialist job in Tulare, CA
Administrative Sr. Support Specialist
Become an Administrative Sr. Support Specialist and build a better tomorrow. In this job, youll be working with the Planning and Design Department in Tulare, serving over 5,000 square miles of customers. As an Administrative Sr. Support Specialist, your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help build the future?
Responsibilities
Provides general administrative support to a function such as data entry, copying, filing, and document preparation
Performs basic research as instructed; prepares documents, spreadsheets, presentations, and interoffice correspondence
Monitors and replenishes office supplies to ensure smooth daily operations, anticipating and addressing any needs or issues that may arise
Identifies needs, implements solutions, and maintains records for administrative, organizational, and clerical support activities
Updates and maintains databases or spreadsheets relevant to the functions operations, ensuring data accuracy and integrity
Provides recommendations for streamlining administrative processes and implementing improvements to enhance efficiency and productivity
Processes billings and invoices, and maintains a tracking system to ensure all invoices are accounted for and processed within established timelines
Screens visitors, issues visitor badges, and ensures compliance with security protocols
A material job duty of all positions is ensuring the protection of all physical, financial, and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity
Minimum Qualifications
Two or more years of experience performing advanced administrative and clerical functions
Preferred Qualifications
Associate degree or higher from an accredited program
Experience with MS Office Suite, including Word, Excel, Outlook, and PowerPoint
Experience with enterprise platforms such as SAP, SharePoint, and DocuSign
Working Place: Tulare, California, United States Company : 2025 July Virtual Fair- Southern California Edison
IT Support Technician
Technical support specialist job in Fresno, CA
Job Description
At HelpDesk.tech, IT Support “Tekkies” ARE THE STARS OF THE SHOW. A Tekkie's main responsibilities are to troubleshoot and perform maintenance on hardware and software for business computer systems, train and document at the user level, and contribute solutions to the I.T. community. The best candidate has 3+ years of experience supporting large numbers of unsophisticated users, with remote control tools (LogMeIn, TeamViewer, etc.), the installation and use of most common office software (Microsoft Office, QuickBooks, etc.), installation of printer drivers and printer software, management of user credentials (Active Directory, User Accounts), user account management of Email/Exchange, use and management of mobile devices (iOS, Android), basic networking, and installation and use of malware mitigation software (antivirus and antispyware software).
A successful Tekkie is:
- An Excellent Communicator
- An Innovative Problem Solver
- Successful in dealing with ambiguity
- Detail-oriented and organized
- Committed to professionalism
- Client-service oriented with a friendly, engaging disposition
- Professionally experienced (3+ Years in I.T. or 1+ Years at an MSP in a Help Desk role)
Job Duties:
Provides end-user troubleshooting assistance and technical support to users needing hardware or software support.
Fields a high volume of phone calls and ticket inquiries and assists clients remotely via phone or internet.
Supports unfamiliar situations and scenarios by taking initiative, learning quickly, and providing solutions and service with a loving attitude.
Salary Range:
$52,000-$62,000- based on a 40 hour work week.
Part-Time Propane Support Technician
Technical support specialist job in Fresno, CA
We are currently looking for a Propane Support Technician to be responsible for inspecting, maintaining and filling cylinders, as well as, performing general facility maintenance to ensure order and compliance with safety standards.
Responsibilities
Prepare cylinders and tanks for refurbishing and inspect, maintain and recertify cylinders
Help load and unload trucks and unload railcars if applicable
Assist with fuel and asset inventory quality and control
Fill cylinders for employees and customers
Keep facility, equipment, and tanks clean and organized
Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services.
For eligibility and a full list of our benefit offerings please visit ******************************************
$16.90 - $23.00 an hour (dependant on experience)
This position may be eligible for overtime pay based on business needs.
Qualifications
Clean driving record with a valid Class A or B Commercial Driver's License with HAZMAT, tanker, and air brake endorsements as well as a valid Medical Examiner's Certificate allowing for operation in interstate commerce preferred but not required
Ability to lift 50 to 75 lbs.
Willingness to work outside in all weather conditions.
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1)
Suburban Commitment
- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2)
SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3)
Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:
*************************************************************
Auto-ApplyPeer Support Specialist - Madera BHBH
Technical support specialist job in Fresno, CA
Job Description
Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community.
Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services.
Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development.
Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups.
Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery
Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate.
Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities.
Documents activities in accordance with Department and program requirements.
Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment.
Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers.
Greets and welcomes clients and family members/caregivers upon arrival to programs/offices.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer
High School Diaploma or GED
Knowledge of Office procedures and practices to include computer usage;
Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds;
Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team;
Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public;
Ability to Maintain confidentiality of all information;
Mission Support Specialist
Technical support specialist job in Fresno, CA
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement..
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $42,679 to - $67,865 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 7 - 9
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
Help
Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-07:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as:
* Compiling and updating budget data on spreadsheets;
* Assisting with the preparation of requests for personnel actions;
* Coordinating office moves and telephone service requirements;
* Monitoring usage of government/company owned motor vehicles;
* Responding to routine questions concerning administrative procedures and requirements.
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (***************************
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Minimum Qualifications for GS-09:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as:
* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs;
* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests;
* Preparing requests for personnel actions;
* Identifying and recommending solutions to administrative problems on established methods and procedures.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01/2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Support Technician
Technical support specialist job in Fresno, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $18.25 per hour
Salary Range:
16
-
18.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyDesktop/workstation Engineer
Technical support specialist job in Fresno, CA
• Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers. • Installs hardware and software on workstations. • Sets up and maintains network and telecommunications systems. • Troubleshoots LAN, server and connectivity issues.
• Utilizes ticketing system, when necessary.
• Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required.
SKILL SET
• Possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
• Excellent customer service skills to work effectively with clients and vendors.
• Excellent documentation skills.
• Practical problem solving skills and solid trouble shooting skillset.
• Possess excellent organizational skills.
• Possess excellent oral communication skills.
• Ability to work well with other people in a team oriented environment.
• Ability to install/deploy Windows / Apple based computers.
• Must be self motivated and work with minimal supervision.
• Must be able to set priorities and be flexible in a fast paced environment.
• Ability to train end users.
EXPERIENCE LEVEL
• 5+ years
Additional Information
Raghu varun
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Team Recruitment
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Mindlance, Inc.
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IT Specialist in Lindsay, Ca
Technical support specialist job in Visalia, CA
Shift: Day Rate: $28.00 - $35.00 The IT Specialist is responsible for maintaining and supporting all technology systems within the juice manufacturing plant, including hardware, software, network infrastructure, production systems, and user support. This role ensures smooth day-to-day plant operations by troubleshooting issues, implementing technology solutions, and maintaining compliance with company IT policies and cybersecurity standards.
Key Responsibilities:
Provide on-site and remote IT support for all plant employees and departments.
Install, configure, and maintain plant computers, printers, scanners, network devices, and related peripherals.
Maintain and troubleshoot production-related IT systems such as PLCs, HMI interfaces, labeling systems, and manufacturing software.
Manage and support ERP, inventory, and production tracking systems.
Coordinate with corporate IT or external vendors for system upgrades, backups, and security updates.
Monitor network performance and resolve connectivity or performance issues.
Manage user accounts, permissions, and access controls in accordance with company policies.
Ensure data security and backup procedures are properly followed and documented.
Support implementation of new technology, including hardware, software, and automated systems.
Provide employee training on system use and IT best practices.
Maintain accurate documentation of IT assets, configurations, and support tickets.
Participate in audits, safety programs, and continuous improvement initiatives related to IT systems.
QualificationsQualifications:
Education & Experience:
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
2-4 years of IT support experience, preferably in a manufacturing or industrial environment.
Technical Skills:
Strong knowledge of Windows operating systems, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP).
Experience with ERP, MES, or inventory management systems.
Familiarity with PLCs, SCADA, or other production automation systems (a plus).
Understanding of data backup, cybersecurity, and user support processes.
Ability to troubleshoot hardware, software, and connectivity issues efficiently.
Soft Skills:
Excellent communication and interpersonal skills.
Strong problem-solving abilities with attention to detail.
Ability to work independently and prioritize multiple tasks.
Team-oriented mindset with flexibility to support production needs on short notice.
Physical Requirements:
Ability to lift up to 25 lbs occasionally.
Must be able to walk through production areas and climb stairs as needed.
Availability for occasional after-hours or weekend support during system upgrades or outages.
#EmploynetJobsVisalia
Specialized Learning Center Support Technician
Technical support specialist job in Exeter, CA
The City of Exeter has a well-known reputation as a charming community with a quaint downtown, rich history, and murals that people travel long distances to see. Exeter is also known for being a great place to live and raise children and the school district plays a key role in maintaining that reputation. The Exeter Unified School District is comprised of two elementary schools serving students Pre-school thru grade 5, a middle school with grades 6-8, a comprehensive high school, a continuation high school, a community day school and a variety of alternative education programs to meet student needs. We provide students with a high-quality education that is enhanced by a technology device for every student in every classroom, access to music beginning in elementary school, and a wide range of extra and co-curricular activities that leads to well-rounded graduates. Nearly all of our students pursue an education or certificate training after leaving Exeter Union High School. Our District has three main focus areas that have between 3-5 goals each. The three areas are Safety, Academics, and Connectedness. We strive to provide the safest place possible for our students and staff. We regularly perform safety drills, routinely examine procedures and work diligently to maintain and improve all school facilities. We have rigorous academics that include Advanced Placement and Dual Enrollment courses taught on our high school campus complemented by award-winning elective programs in Agriculture, Music, and Graphic Arts, Media and Entertainment (GAME). The goals in the area of Connectedness include 100% of our students participating in at least one extra or co-curricular activity such as sports, music, academic competitions or active club membership.
See attachment on original job posting
All applications for this position must be submitted online only. All listed documents are required and must be scanned and attached to the online application. Any incomplete applications will not be considered for the vacant position. Outside applicants must apply on EDJOIN.org. Current employees within the same classification can apply. Current employees interested in a promotion must provide 1 signed letter of introduction and 3 signed letters of recommendation.
Under the supervision of certificated personnel, assists in the instruction of students (i.e. reading, math, etc) performing a variety of supportive duties. QUALIFICATIONS: Knowledge of general academic and behavior needs of students in special instructional programs. Ability to maintain effective relationships with those contacted in the course of work. Ability to understand and carry out oral and written directions. Must possess a current and valid California driver license. Outside applicants must provide documentation of AA degree or transcripts showing 48 units from an accredited college or university. Applicants selected for employment will be required to submit fingerprinting at their own expense.
All applications for this position must be submitted online only. All listed documents are required and must be scanned and attached to the online application. Any incomplete applications will not be considered for the vacant position. Outside applicants must apply on EDJOIN.org. Current employees within the same classification can apply. Current employees interested in a promotion must provide 1 signed letter of introduction and 3 signed letters of recommendation.
Under the supervision of certificated personnel, assists in the instruction of students (i.e. reading, math, etc) performing a variety of supportive duties. QUALIFICATIONS: Knowledge of general academic and behavior needs of students in special instructional programs. Ability to maintain effective relationships with those contacted in the course of work. Ability to understand and carry out oral and written directions. Must possess a current and valid California driver license. Outside applicants must provide documentation of AA degree or transcripts showing 48 units from an accredited college or university. Applicants selected for employment will be required to submit fingerprinting at their own expense.
* Letter of Introduction (Must be signed)
* Letter(s) of Recommendation (Three letters required and must be signed)
* NCLB Compliance (AA/AS degree or higher or transcripts showing 48 units from an accredited college or university or a passing score on the TCOE Instructional Aide Exam)
* Proof of HS Graduation (Copy of HS diploma or HS transcripts verifying graduate date; or the equivalent)
* Resume
Comments and Other Information
The town of Exeter is situated at the base of the foothills of the Sierra Nevada Mountain Range. The area has scenic beauty, a thriving business community, and a population who take great pride in the town's heritage, quality housing, great schools, and a very low incidence of crime. Exeter is located on State Highway 65, 2 miles south of Highway 198 and 15 miles east of Highway 99. Exeter is within a 3 to 4 hour drive to both Los Angeles and San Francisco, and 30 minutes from the entrance to Sequoia National Park. Exeter's population is about 10,350 and our city leaders are determined to retain our small town charm while making room for conservative growth. Exeter has a variety of antique stores, specialty shops, services, restaurants and lodging. Exeter has a long tradition of annual events and festivals. We appreciate and consider all applications, but will only contact candidates who are selected for a personal interview. Exeter Unified School District Is An Equal Opportunity/Affirmative Action Employer. Exeter Unified School District does not discriminate in employment or any program on the basis of age, creed, sex, race, ethnic background, marital status, national origin, genetic information, or handicap.
Peer Support Specialist Certified
Technical support specialist job in Fresno, CA
At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture, and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.
JOB SUMMARY
Provide education, support, and interventions assisting in clients' recovery from mental health and substance use disorder from a personal and educational perspective. Provide group and individual counseling, case management, advocacy, and outreach to clients, and families as appropriate.
RESPONSIBILITIES
Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.
Provide case consultation, crisis intervention, discharge placement, individual and group work, individual rehab intervention, screening, and targeted case management to assist clients in meeting basic needs and symptom management.
Complete accurate and timely documentation as contractually required and meet minimum requirements for direct billable client services.
Provide peer counseling and support drawing on own consumer experience to build trust and commonality, mentor clients and families and promote empowerment. Interacts therapeutically with clients and families with boundaries of professional standard.
Facilitate placement including pre-placement visits and transportation as needed.
Shift coverage including part of the on-call team.
Provide field-based services as required by the program and client need.
Maintain confidentiality of client's care.
Participate in scheduled program meetings.
Other relevant duties as assigned.
QUALIFICATIONS
Peer Specialist Certification required or AA preferred.
High School Diploma or GED required.
Life experience in mental health or SUD recovery or family and willingness to disclose required.
Valid CA driver's license and current auto insurance per contract requirements required.
Cultural competency understanding required. Bilingual preferred.
Knowledge of Microsoft Office and EHR software preferred.
PHYSICAL REQUIREMENTS
These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.
☒ Seeing ☒ Hearing
☒ Speaking ☒ Stooping/Bending
☒ Working in cramped spaces ☒ Moving around facility
☒ Moving between offices/clients ☒ Driving - light errands
☐ Climbing ☒ Lifting/carrying heavy items
☐ Driving - in the course of job duties ☐ Using hands/fingers
☐ Pushing/pulling/dragging items ☒ Standing for long periods
☒ Sitting for long periods ☐ Working outside/underground
OTHER DUTIES
This job description isn't a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities and activities may change at any time with or without notice.
TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).
Auto-ApplyMedical Support Specialist
Technical support specialist job in Madera, CA
Medical Support Specialist
RESPONSIBLE TO:
Health Center Manager
DEPARTMENT:
Front/Back Support
SUMMARY:
The Medical Support Specialist shows genuine warmth with patients and has the ability to make them feel comfortable in the center while providing excellent customer service and technical competent nursing assistance to both patients and Camarena Health clinical providers. The Medical Support Specialist facilitates the patients access to the point of service delivery, so all patients can be seen within the expected time and schedule. Prepared to enroll or renew registration; the timeliness of work directly supports responsiveness to patients, including visit redesign and well-paced patient flow. This team member facilitates the provision of information needed by both patients and clinicians in addition to recording and updating medical histories, patient contact information, scheduling patients and performing standard care procedure. The Medical Support Specialist reports to the Health Center Manager.
EXPECTATIONS:
Arrives on time and adheres to set schedule
Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies
Provides basic education and information to patients, making sure patients' questions are answered.
Achieves the organizational mission to provide health care access for all the members of the community. S/he helps make sure patients and families get the care they need when they need it.
Consistently and openly communicates with Health Center Manager and all staff
Works flexible or extended hours where necessary
Participates in health center in-services, by listening and respecting others' ideas
Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health to provide health care access and support services for all members of the community.
Basic computer skills, attention to detail, and organizational skills.
Abides by Rules of Confidentiality
Use of professionalism and best efforts in your position.
DUTIES and RESPONSIBILITES
1. Focus on Patients: Responds to and connects effectively with patients. Listens to our customers, treats them with respect, gives them the quality they expect and deserve and responds immediately to their problems and needs.
Properly identifies patients' and listens attentively to patients' visit complaints, record all data accurately and with the highest quality (e.g. medication, last menstrual period, birth control method) in the Electronic Health Records computer system.
Consistently secures and protects patient information: activates screen saver, minimizes screen, or log off when walking away from computers for any period of time.
Collecting and documenting patients' basic health information, including height, weight, and vital signs for providers during examinations.
Answering phone calls and email and delivering messages to staff members.
Assumes the role of a Health Coach by interviewing each patient, as determined by the care team, to establish self-management goals, provides educational needs concerning self-care and disease management and pre and post visit care.
Utilizes evidence-based Health Education Guidelines during each session
Ensures exam rooms are neat and set up appropriately for each patient exam.
Performs specimen collection, preparation and maintains required logs
Performs EKG's, accu-checks, and other diagnostic procedures according to guidelines.
Medical Support Specialist takes initiative to keep patient informed of upcoming procedures and requirements, to facilitate patient focus, involvement, and cooperation.
Discharge patients smoothly from back office areas and checks for any last minute questions. Makes return appointments as appropriate.
Relieves patients' stress and anxiety with clear information
Provides patients with required educational materials including; lifestyle brochures (LCB), Vaccine Information Statements (VIS), informs patients of content and answers any questions.
Routes all formal patient complaints and grievances to Back Support Supervisor or Department Head. Solves what problems s/he can at “point of contact.”
2. Focus on Patient Flow: Maintains effective smooth patient flow (within site or suite). Assists the MA's at other pods as needed with patient work up or dismissal. Is responsive to needs of patients, clinicians, and team members.
Uses software locator consistently when rooming patients and uses scheduler to flow them out
Utilizes software locator to monitor flow simultaneously at all sites; take the initiative to cover as needed
Maintains open communication with other team members, routinely checks status of patients waiting to be registered and relays status to the clinicians. Communicates with Back Support Supervisor to help resolve when necessary.
Dismisses patients effectively (e.g., complete lab requisition; administer injections and immunizations according to guidelines, giving appointment, double check paperwork).
3. Focus on Clinicians: Maintains effective assistance to, guidance of, and communication with providers.
Works in conjunction with the providers for walk-in patient (i.e., obtains and documents patient chief complaint and presents to provider to determine if patient is to be seen or needs to be referred out).
Helps the providers maintain pace by keeping them informed of patients that are ready.
Prepares and sets up patients for exams according to providers' expectations
Forewarns clinicians of possible complicated visits.
Assists providers when assistance is needed (i.e., chaperoning, translation, etc.)
Helps patients by providing basic knowledge of types of services provided by outside facilities.
4. Focus on Intake Facilitation:
Greets patients and directs to appropriate exam room or registration window.
Educates clients on the services provided by the clinic and the programs
available that help with the cost for health services
Assures and/or completes enrollment and verifies all financial coverage's emphasizing third party enrollment and including any discount programs available through the health center
Focuses on both general and financial intake of patients; accurately inputs personal and financial data into computer (e.g. family composition, Medi-Cal, financial coverage)
Performs income eligibility analysis for patients to determine sliding fee eligibility and/or adjustments.
Obtains signatures necessary for completion of patient registration
Performs cashier and collection duties in accordance with Camarena policies and procedures; computes fees and collect payment for services;
Maintains communication with medical support staff regarding status of waiting patients and keeps all waiting patients informed of their status and projected time of service delivery
Correct registration errors & assist other team members with patients as necessary.
Maintains distribution of patient surveys concerning clinic services.
Focus on Scheduling and Collecting/Submitting Payments:
Manages and maintains patient appointments; schedules according to standard for all services and staff as assigned
Interacts supportably with patients regarding procedures for available service; orients patients to required information needed at time of service for optimum care; provides patients with awareness of general procedure costs
Coordinates clinician schedules to maximize appointment availability with patients concerning rescheduling reasons and alternatives
Coordinates assembling and pre-mailing of registration and welcoming packets for new patients
Submits daily patient flow counts to designated staff
Collects appropriate payment according to standards
Practices effective telephone etiquette (e.g., think before you dial, make notes before you call, put a patient on hold courteously, leave precise messages on who to call back)
Maintains good open communication with Supervisor and staff.
Communicates any delays or changes of schedule to Front Support, and Clinicians
Communicates room availability with each other, including providers
Utilizes e-mail to communicate with staff members and checks messages on a regular basis (i.e., Outlook, EHR inbox, etc.)
As a team member of Camarena Health the Medical Assistant respects and protects information regarding patients and other team members and abides by the rules of the Confidentiality of Information Protocol.
Maintains good rapport with outside doctor offices and facilities
Participates in daily huddles with care team, consisting of Medical Assistants, Front Support Staff member, and Clinician. In conjunction with daily huddles, schedules and pre-visit planning are discussed to provide individual patient care.
Focus on Teamwork: Shows consideration through consistent participation: ready at work on time and consistently prepared. Fully and clearly discloses key information to any team member in order to facilitate getting work done, problems solved, decisions made, etc. Maintains confidentiality in essential matters; such as patient information, and personal issues.
Staff are expected to work as a team, and be flexible to work at other facilities as needed.
Works flexible or extended hours where necessary
Demonstrates self-initiative & self-motivation to help the team with work flow; good team player. Acquires and maintains the knowledge and skill necessary to work in all service suites.
Demonstrates consistent support and cooperation with all staff members, regardless of unit, department, or level.
Consistently reports to work on time. Internalizes attendance policies and makes effective and workable decisions for self, families and service delivery.
Promotes mutual respect and allows others to get their work done by limiting interruptions.
Fits in well with team, gets along well with peers.
Demonstrates integrity and honesty
Participates in health center in-services; listens to and respects others' ideas
Demonstrates good problem-solving skills, offer input/ideas when generating solutions.
Various other duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.
Participates in daily huddles (See 4.8 above)
Focus on Infection control and maintenance of medical equipment:
practices universal precaution per protocol and keeps work areas clean and clutter free
Disinfects, sterilizes, and autoclaves medical equipment according to guidelines
Cleans & disinfects rooms for next patient
Maintains daily log upkeep (dx test machines, refrigerator, etc.)
Initiates work request for any malfunctions of equipment, then obtain Supervisor's approval
Minimum Requirements:
Education:
High School Diploma or GED
Certification as Medical Assistant or prior experience
CCMA Certification or equivalent preferred
Prior Experience:
Previous experience in a health care setting as a Medical Assistant preferred
Skills:
Bilingual (English/ Spanish) preferred
Quickly builds and maintains rapport with patients, providers, and staff of differing backgrounds; team player
Flexible: learns to function at all facilities
Demonstrated good problem-solving skills
Demonstrates or develops intermediate computer skills
Telephone courtesy
Customer-service oriented
Proficient with modern office practices and procedures including email
Attention to detail and excellent follow-through on work tasks
Able to handle multiple tasks with perseverance and patience
Physical Requirements:
Must be able to move up to 20 pounds and push up to 50 pounds (on wheels).
Must be able to hear adequately to auscultate B/P's and be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
Must be able to have vision that is adequate to read increments of tuberculin/insulin syringe accurately, read memos, a computer screen, personnel forms and clinical and administrative documents.
Must have high manual dexterity.
Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.
Auto-Apply