Technical support specialist jobs in Coeur dAlene, ID

Requirements Preferred Qualifications & Skills: Education and Experience : Professional degree in Architecture, Industrial Design, Computational Design, Computer Science or related field. 7-10+ years of experience in a design technology, computational design, or digital innovation-oriented role. Experience on project teams using advanced digital tools (parametric design, automation etc.) is required. Knowledge of machine learning and artificial intelligence within the architecture industry. Solid understanding of architectural or similar design workflows and production processes across all project phases. Design Software and Software Development : Proficiency in 3D/BIM software (Revit, Rhino) and visual programming tools (Grasshopper, Dynamo) for parametric design. Strong programming skills in one or more languages (Python, C# and/or JavaScript) to develop custom tools and automate tasks. Familiarity with machine learning concepts or AI frameworks applied to design problems. Experience with data visualization or analysis tools (e.g. Power BI, Tableau) is advantageous. Generative Design and Content Creation : Experience with AI tools and platforms such as ChatGPT, Midjourney, Stable Diffusion, ControlNet, ComfyUI, Runway, or similar tools used for generative design, image processing, or content creation. Visualization: Interest or experience in motion design, video editing, or storytelling using tools like After Effects, Premiere Pro, Twinmotion, or real-time rendering platforms. Innovation Mindset: Demonstrated passion for emerging technology in the AEC industry. Participation in hackathons, research projects, industry tech forums and open-source contributions or published research in computational design or related areas is a plus. Proven ability to experiment, iterate and implement new ideas in a real-world project context. Comfort working in an evolving space with ambiguous challenges and rapidly advancing toolsets. Collaborative Communication: Excellent communication and collaboration skills working across diverse audiences. Ability to translate between designers and software developers, explaining design needs to technologists and vice versa.

Who We're Looking For: Are you the go-to person when tech goes rogue? The one colleagues ping when Wi-Fi acts up or software throws a tantrum? Join us as a Service Desk Escalation Engineer and be the hero who transforms tech chaos into calm. No capes required-just your sharp skills and a passion for problem-solving!Your Mission (should you choose to accept it): Rescue & Resolve: Tackle escalated tech issues from Level 1-hardware gremlins, software glitches, and network hiccups don't stand a chance. Build & Conquer: Install, configure, and optimize systems, apps, and devices like a pro (bonus points for creativity). Secure the Fort: Manage user accounts and security settings to keep our digital kingdom safe. Document Like a Legend: Track solutions in the ticketing system so your expertise lights the way for others. Update & Protect: Deploy patches and updates to keep systems running smoothly and securely. Collaborate: Partner with team members and other IT teams to crush complex challenges. Be the On-Site Hero: Provide remote and in-person support, sometimes saving the day means showing up IRL. Mentor Newbies: Share your knowledge to help Level 1 techs grow into IT rockstars. Your Superpowers (a.k.a. Qualifications): Education: Degree in IT, Computer Science, or related field (or equivalent hands-on wizardry). Experience: 2-4 years in IT support (you've seen it all, from password resets to network meltdowns). Tech Mastery: Windows, mac OS, Active Directory, Office 365, and networking are your bread and butter. Tools of the Trade: Familiar with ITSM tools and ticketing systems (you keep things organized, even when chaos reigns). Soft Skills: Clear communicator, problem-solver extraordinaire, and a customer service mindset that turns frowns upside down. Certifications: CompTIA A+, Network+, or Microsoft certs are a plus, but not a must. Why You'll Love It Here: Team Vibes: Work with a crew of tech-obsessed, snack-fueled, meme-sharing colleagues who've got your back. Grow Fast: Level up your skills with real-world challenges that keep you sharp. Perks: Competitive salary, health/dental/retirement benefits, and company-issued gear (because heroes need tools). Fun Stuff: Team outings, nerf gun battles, and a culture that celebrates wins both big and small. The Nitty-Gritty: Location: Primarily office-based, with occasional travel to client sites (adventure included). Flexibility: Occasional on-call or shift work (for those who thrive under pressure or live on coffee). Physical Skills: Able to lift 50 lbs (because cloud storage hasn't replaced all the heavy lifting… yet). Ready to Join the Crew? If you're ready to fix, troubleshoot, and high-five your way through the IT world, hit “Apply” now. Warning: This role may cause spontaneous bursts of pride, endless learning, and a permanent spot as the office tech guru. Let's build a smoother digital future-one ticket at a time.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Are you a tech-savvy problem solver with a passion for helping others? Do you enjoy being the go-to person when systems go down or software issues strike? If so, we invite you to join our IT team as a Help Desk Coordinator. In this vital frontline role, you'll serve as the primary point of contact for County staff experiencing hardware, software, or telephone issues. You'll work under general supervision, but your impact will be broad - ensuring that our employees stay connected and productive. Why You'll Love This Opportunity: * Competitive Pay: $22.07 to $26.20 per hour depending on experience * Amazing Benefits: Enjoy an exceptional benefits package, including health care for eligible employees and their dependents through our free medical clinic, offering primary care, medications, lab services, and more. * Generous Paid Time Off: Earn up to 8 hours of vacation each month, with increases based on your years of service. We believe in giving you time to relax and recharge! * Secure Your Future: Benefit from a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI), so you can feel confident about your future. * Career Growth: Opportunities for advancement and eligibility for public student loan forgiveness. Do You Have What It Takes? * Associate's degree or certification in Computer Information Systems or a related field * At least three years of IT support experience * or an equivalent combination of education and experience * Strong communication skills and a customer-focused mindset * Experience with Microsoft Windows 10 or higher, Office 365, and Active Directory * Familiarity with telephony systems (Mitel preferred) * Ability to obtain and maintain a valid driver's license What You'll Do: * Respond to and diagnose user requests related to PCs, software, and telephone systems * Provide hands-on support and instruction for desktop applications and County Intranet tools * Troubleshoot workstations, basic networking issues, and software applications * Log, track, and report technical issues, identifying trends and recommending improvements * Support the administration of user accounts using Active Directory * Manage internal phone systems, collaborating with vendors and configuring changes via Mitel software * Assist in user training and documentation related to IT systems and procedures * Explore the full job description to see if this role is the right fit for you Why You'll Love Working Here: You'll be working in Kootenai County, one of the most picturesque places in northern Idaho! Nestled among scenic mountains and over 20 pristine lakes, our county is an outdoor enthusiast's dream. Located in Coeur d'Alene, you'll enjoy a low crime rate, access to stunning natural beauty, and a peaceful, friendly community-making it the ideal place to work and live. Ready to Apply? Visit our online application page Kootenai County Employment Opportunities to submit your Application, Cover Letter and Resume by 5:00 PM PST January 9, 2026 Questions? Reach out to our Human Resources team at ************** or email ******************. Equal Opportunity Employer/Vets Preference/Drug-Free Workplace

Buck Knives creates purpose drive knives that perform for generations. We are looking for a Site Service Representative to join our team to help us promote our legendary products. Responsible to complete tasks, guide and coordinate the site service team in the cleaning of the building and equipment, while promoting a safe, efficient and productive team environment. SCHEDULE: Mon. - Thurs., 3:30 pm - 1:30 am. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential duties and responsibilities include but are not limited to the following: Cleaning of the facility, including restrooms, breakrooms, lobby, sweeping, vacuuming, mopping, etc. Scheduling of Site Service Team. Assist in cleaning of machinery. Sweep and mop production isles, and dust machinery. Order, stock and maintain cleaning and break room supplies. Clean out machines and coolant spills Empty barrels within assembly. Setup and teardown for all special events. Operates a forklift and pallet jack. Ability to handle sharp knives and other items continuously throughout the shift. Comply with all standard safety practices, safety rules, and all Company rules and policies. Regular attendance is an essential function of this position. All other duties as assigned. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. QUALIFICATIONS Excellent communication, ability to work well with others. Ability to follow verbal and written instructions. Excellent organizational skills with attention to detail. Forklift experience preferred. EDUCATION/EXPERIENCE High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment will include office areas, manufacturing areas and warehouse/shipping areas. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually quiet. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

The RRS Customer Technologies Technician supports Red River Software's products for customers nationwide. In this role, you will intake, document, triage, investigate, and resolve complex technical issues in a fast-paced, customer-focused environment. As your expertise with RRS products grows, you will also assist with remote software installations, working closely with customers and service providers to ensure smooth deployment and a high-quality experience. The position requires strong technical aptitude, exceptional attention to detail, and a proactive, solutions-oriented mindset. Technicians work cross-functionally to troubleshoot advanced issues, maintain accurate documentation, provide customer training, mentor new employees, and contribute to internal knowledge resources. They help manage escalated cases, perform quality assurance checks, and support continuous improvements across the support team. Qualified candidates bring experience in technical support, customer communication, issue documentation, and use of tools such as Microsoft Office, CRM platforms, and SQL databases. Success in this role depends on strong problem-solving skills, the ability to collaborate effectively with both technical and non-technical stakeholders, and a commitment to delivering efficient, customer-centered solutions. : Summary The RRS Customer Technologies Technician is responsible for supporting Red River Software's products for customers nationwide. C-store Industry experience preferred.In this role, you will intake, document, triage, investigate, and resolve complex customer software issues within a fast-paced, collaborative environment. As your knowledge of Red River Software products deepens, you will also assist in performing and supporting remote installations of these solutions, partnering with customers and service providers to deliver a high-quality experience that helps their businesses operate efficiently and profitably. The Customer Support team is comprised of dedicated, multi-functional professionals operating in a dynamic, customer-centric environment. We seek individuals who demonstrate exceptional attention to detail, a strong technical aptitude, and a proactive, solutions-oriented mindset. Job Description General Responsibilities: Provide a high level of customer service to our customers and internal team members. Respect and value diversity. Excellent customer service skills and telephone support etiquette. Review, research, and resolve the most complex and high-priority issues. Maintain accurate data capture in tickets to enable integrity and complete customer communications. Respond to, analyze, investigate, problem solve, and resolve users' incidents/tasks promptly. Build and maintain a strong technical and analytical understanding of RRS to resolve issues without the need to escalate to other technical teams, wherever possible. Manage escalated technical issues and coordinate fixes across departments. Proficient in interacting with and creating a collaborative working environment amongst and with technical staff, non-technical end-users, and multiple levels of management. Provide advanced troubleshooting assistance, including changes in status and next steps. Assist with training new employees. Train users on the use of the software products and processes. Show proper procedures to follow during day-to-day activities. Act as a mentor for new employees. Maintain records of customer communications, including documenting problems and resolutions. Monitor support queues to ensure that reported issues are being triaged and addressed promptly. Create and maintain knowledge base articles to support team development and efficiency. Develop an ability to train end-users in the use of the software. Conduct quality assurance checks on resolved tickets to ensure customer satisfaction and follow up on open issues to provide timely updates to customers. Assist in installing hardware, software, and peripheral equipment, following design or installation specifications. Demonstrates good judgment in independently selecting methods and techniques for obtaining solutions. Passion and Initiative regarding technical support processes, standardization, methodologies, and documentation. Proven personal time and capacity management skills minimizing white-space or idle time . Participate in professional organizations to stay current and relevant and improve expertise as it relates to the information technology industry. Creativity when it comes to finding ways to make the software work for unexpected customer needs. Qualifications and Education Requirements 2+years experience in any of the following industries: Accounting/Bookkeeping, Fuel Jobbers Operations, CO-OP Operations, Fuel Station Servicing, 2+ years' proven experience in a technical/systems support role with direct customer interaction. 3+ years experience with Microsoft Office Suite including MS Outlook, MS Teams, MS Excel, MS Word 2+ years experience in the documentation of issues, processes, and SOP's (Standard Operating Procedures). Preferred Skills Associate or bachelor's degree (Optimal areas of study include: Computer Science, Operations, Business, Accounting, SQL Databases). Experience with identifying and assisting in developing process improvements. 2+ years of experience utilizing an enterprise CRM solution. (Hubspot) 2+ years of experience working with SQL databases, including writing and optimizing queries, statements, and stored procedures. Experience managing customer expectations regarding issue resolutions, install scheduling changes, and customer concerns. Skilled in software testing and troubleshooting to identify and resolve potential issues. Worker Type: Regular Number of Openings Available: 1

Kaniksu Community Health is a non-profit, award-winning Community Health Center that provides integrated, team-based healthcare in north Idaho. Patients consider us their partner in healthcare, over the course of their life and the spectrum of their health needs. From prevention and wellness to medical, dental, and behavioral health. From pediatrics to geriatrics, we believe that quality healthcare should be accessible, approachable and affordable for everyone. Regardless of how a patient can pay, or the severity of their concerns, we help find solutions. We provide access to comprehensive and integrated multi-disciplinary services through the Patient Centered Medical Home model of care. But we're not just invested in our patients - we're invested in our people. We know that our overall success is a combined effort, and we therefore strive to provide opportunities for our employees to learn, grow and thrive. We are proud to have built a positive and engaged team with a "family" spirit. Our team members are dedicated and provide a patient centric approach to care and know exactly what we are working on and why, and how their everyday work contributes to successfully achieving this goal. The benefits of working for KCH include: Medical, Dental, Vision, and Life insurance Education Assistance and Guided Career Pathways 4% 401K employer match In-house medical, dental, or behavioral health services Year round, affordable on-site childcare at KCH Kid's Club Are you eager to grow your IT career in a supportive and hands-on environment? We're looking for a Junior Systems Administrator to join our team on-site, where you'll play an essential role in keeping our organization running smoothly. In this entry-level position, you'll provide technical support and assist with the day-to-day IT operations that power our organization. This is an excellent opportunity for someone with foundational IT experience and a genuine passion for learning and expanding their skills in areas like Microsoft 365, networking, server and cloud administration, and virtualization. If you're ready to build your expertise, contribute to a collaborative team, and take the next step in your IT career, we'd love to hear from you! Working under the guidance of the IT Manager, a typical day for the Junior Systems Administrator might include: Serve as the first point of contact for IT support requests via phone, email, or ticketing system. Troubleshoot and resolve common technical issues related to desktops, laptops, printers, mobile devices, Wi-Fi, etc. Perform scheduled visits to additional medical offices for on-site support and service. (Auto milage is reimbursed) Assist with user account setup, password resets, and access requests. Support staff with Microsoft Office 365 and other standard applications. Perform routine system checks, and verifications of backups and continuity of data. Document support requests, solutions, and troubleshooting steps. Escalate more complex issues to senior IT staff as needed. Assist with inventory management of IT equipment and supplies. Participate in IT projects and contribute to process improvements. Commit to continuous learning and professional development in IT best practices. Responsible for relating well to people from diverse ethnic and cultural backgrounds and for having empathy for patients with demonstrated ability to treat them with dignity and respect. Experience Needed to Land this Gig: High school diploma or equivalent required; associate's or bachelor's degree in IT or related field preferred. Excellent customer service and communication skills. There is no such thing as over communicating. Provide white glove service to our medical staff, so they can focus on what they do best, saving lives! Industry certifications (Microsoft, CompTIA, Cisco, etc, are an asset but not required. Some prior IT support experience (internship, help desk, or similar role preferred). Foundational knowledge of email and Microsoft Teams. Basic understanding of computer hardware, operating systems (Windows/mac OS), and common applications. Familiarity with networking fundamentals (Wi-Fi, Ethernet, VPN, etc.) is an asset. Strong problem-solving skills with a willingness to ask questions and learn. **We're excited to welcome new team members, but please note that we're unable to offer visa sponsorship or relocation assistance at this time. Work Schedule: Full Time No. of Hours/week - 40 4x10s

Job Description Certified Peer Support Specialist: Camas Health Recovery Center Base Pay Rate: $28/hr Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Summary of Functions The Peer Support Specialist serves as a member of a multidisciplinary team. Peers who work alongside professional staff provide living proof that recovery is possible. Peers provide a living example of hope for others. Peers' personal experiences can be a valuable asset to the clinical team. When they add their first-person knowledge and their stories of recovery top the service mix, services are enhanced and extended, as well as infused with hope and self-determination. The Peer Support Specialist will help clients identify and work toward wellness goals while encouraging individuals to take personal responsibility for their recovery and wellness. As part of the recovery process, Peers encourage clients to develop natural supports by socializing and engaging with the community. This position is best suited to an individual who is ready to use their own experiences to relate to others. The Peer Support Specialist should adhere to and value the philosophical priorities of the HARM Reduction Model, that Medication Assisted Treatment is the preferred method of addressing opioid addiction and that every person deserves to be treated with respect, compassion and dignity. Essential Duties and Responsibilities: The Peer Support Specialists are responsible for preserving the integrity of the Camas Health Recovery Center properties by performing the following duties: Ensures implementation of all clinic policies and procedures; recommend policy and procedure updates and changes as necessary. Ensures security of medications, patient records and any other documentation required by the MSO, the FDA, DEA and/or state agencies. Ensures that the clinic protects the rights and confidentiality of all patients to provide each patient with the required medical and clinical care. Participates as a member of the treatment team providing outreach, engagement and support of on-going services to enrolled clients. Utilizes personal experiences of recovery to provide clients and families guidance and support in their own recovery. Responsible for assisting counselor/case manager in assessment, development and implementing individual therapeutic and behavioral programs for clients, i.e.: crisis intervention, individual and/or group treatment with staff supervision, co-supervision of clients in homes, socialization and recreational experiences, culturally relevant experiences, assistance in implementing behavior modification programs, advocacy in treatment and support, assist in developing treatment plans, complete required paperwork, crisis stabilization (including suicide watch, monitoring risk). Advocate for clients, coordinate and refer for services with other community agencies. Maintain working relationships with community and government agencies, other professionals, family members of clients and significant others. Complete all documentation in a timely manner. Participate in staff meetings, individual supervision and assigned committees, as required. Provide consultation/education services to other organizations as appropriate. Maintain ethical and competent client and peer relationships in the delivery of service. Develop and manage Healthy Eating assistance program. Will monitor and assist in the Client Resource Room Will regularly perform Front Desk reception duties as scheduled. Perform other duties as needed and/or assigned. Understand recovery concepts in behavioral health. Familiar with standards required by Board of Health, OSHA, etc. and the application of such. Knowledge and compliance with HIPAA policies and procedures. Participate in Federal and State substance use training and continuing education as needed to safely and effectively perform in the position. Interacts with all staff in a positive and motivational fashion supporting the company's mission and Best Practice Patient Experience. Education/Experience High School Diploma or GED. Must be a Certified Peer Support Specialist in the State of WA. Minimum 1 year experience as a Peer Support Specialist and/or Recovery Coach. Opioid Treatment Program experience will be given hiring preference. Other Requirements Obtain and maintain a Level 3 Kalispel Tribe of Indians Work Permit Nights, weekends, and holidays may be required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job: Will spend some time on feet while filing, making photocopies, or standing to greet a visitor. Should have the ability to lift and carry up to 25 lbs. as may be responsible for moving office supplies or carrying heavy files or boxes of paper. Additional The nature of this position is fast-paced in high-stress situations and conditions. It is essential that the applicant has an ability and desire to learn and work with: a wide range of emotional and behavioral problems in adults and seniors, the presenting problems of the entire family unit, effective communication with collateral agencies having contact with the consumer, and ethnic minority and low-income families as well as knowledge and awareness of cultural relevancy and issues. Computer literate, with basic knowledge of Microsoft Office Suite, and electronic medical records systems, as well as a high level of initiative in keeping current with technological change. Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic, and cultural backgrounds; good diplomatic skills, including strong conflict-resolution skills. Excellent interpersonal and communication skills. Excellent organizational and time management skills. Conducts all business activities in a professional and ethical manner. Must possess current driver's license and have proof of insurance for transport of clients. Complies with and up to date with all other testing, screening and credentialing as required. Travel Requirements Ability to travel as needed (minimal). CONFLICT OF INTEREST: All employees shall refrain from any private business or activity, which might cause their personal interest to conflict with or affect the impartial discharge of their duties to the Camas Health Recovery Center. Each employee must demonstrate personal integrity and is charged with the responsibility to serve and represent the Camas Health Recovery Center in a professional manner. Employees must be free and appear free of any activity, agreement, business investment, or interest in situations, which may interfere with that.

Description Certified Peer Support Specialist: Camas Health Recovery Center Base Pay Rate: $28/hr Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Summary of Functions The Peer Support Specialist serves as a member of a multidisciplinary team. Peers who work alongside professional staff provide living proof that recovery is possible. Peers provide a living example of hope for others. Peers' personal experiences can be a valuable asset to the clinical team. When they add their first-person knowledge and their stories of recovery top the service mix, services are enhanced and extended, as well as infused with hope and self-determination. The Peer Support Specialist will help clients identify and work toward wellness goals while encouraging individuals to take personal responsibility for their recovery and wellness. As part of the recovery process, Peers encourage clients to develop natural supports by socializing and engaging with the community. This position is best suited to an individual who is ready to use their own experiences to relate to others. The Peer Support Specialist should adhere to and value the philosophical priorities of the HARM Reduction Model, that Medication Assisted Treatment is the preferred method of addressing opioid addiction and that every person deserves to be treated with respect, compassion and dignity. Essential Duties and Responsibilities: The Peer Support Specialists are responsible for preserving the integrity of the Camas Health Recovery Center properties by performing the following duties: * Ensures implementation of all clinic policies and procedures; recommend policy and procedure updates and changes as necessary. * Ensures security of medications, patient records and any other documentation required by the MSO, the FDA, DEA and/or state agencies. * Ensures that the clinic protects the rights and confidentiality of all patients to provide each patient with the required medical and clinical care. * Participates as a member of the treatment team providing outreach, engagement and support of on-going services to enrolled clients. * Utilizes personal experiences of recovery to provide clients and families guidance and support in their own recovery. * Responsible for assisting counselor/case manager in assessment, development and implementing individual therapeutic and behavioral programs for clients, i.e.: * crisis intervention, * individual and/or group treatment with staff supervision, * co-supervision of clients in homes, * socialization and recreational experiences, * culturally relevant experiences, * assistance in implementing behavior modification programs, * advocacy in treatment and support, * assist in developing treatment plans, * complete required paperwork, * crisis stabilization (including suicide watch, monitoring risk). * Advocate for clients, coordinate and refer for services with other community agencies. * Maintain working relationships with community and government agencies, other professionals, family members of clients and significant others. * Complete all documentation in a timely manner. * Participate in staff meetings, individual supervision and assigned committees, as required. * Provide consultation/education services to other organizations as appropriate. * Maintain ethical and competent client and peer relationships in the delivery of service. * Develop and manage Healthy Eating assistance program. * Will monitor and assist in the Client Resource Room * Will regularly perform Front Desk reception duties as scheduled. * Perform other duties as needed and/or assigned. * Understand recovery concepts in behavioral health. * Familiar with standards required by Board of Health, OSHA, etc. and the application of such. * Knowledge and compliance with HIPAA policies and procedures. * Participate in Federal and State substance use training and continuing education as needed to safely and effectively perform in the position. * Interacts with all staff in a positive and motivational fashion supporting the company's mission and Best Practice Patient Experience. Education/Experience * High School Diploma or GED. * Must be a Certified Peer Support Specialist in the State of WA. * Minimum 1 year experience as a Peer Support Specialist and/or Recovery Coach. * Opioid Treatment Program experience will be given hiring preference. Other Requirements * Obtain and maintain a Level 3 Kalispel Tribe of Indians Work Permit * Nights, weekends, and holidays may be required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job: * Will spend some time on feet while filing, making photocopies, or standing to greet a visitor. * Should have the ability to lift and carry up to 25 lbs. as may be responsible for moving office supplies or carrying heavy files or boxes of paper. Additional * The nature of this position is fast-paced in high-stress situations and conditions. * It is essential that the applicant has an ability and desire to learn and work with: * a wide range of emotional and behavioral problems in adults and seniors, * the presenting problems of the entire family unit, * effective communication with collateral agencies having contact with the consumer, and * ethnic minority and low-income families as well as knowledge and awareness of cultural relevancy and issues. * Computer literate, with basic knowledge of Microsoft Office Suite, and electronic medical records systems, as well as a high level of initiative in keeping current with technological change. * Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic, and cultural backgrounds; good diplomatic skills, including strong conflict-resolution skills. * Excellent interpersonal and communication skills. * Excellent organizational and time management skills. * Conducts all business activities in a professional and ethical manner. * Must possess current driver's license and have proof of insurance for transport of clients. * Complies with and up to date with all other testing, screening and credentialing as required. Travel Requirements Ability to travel as needed (minimal). CONFLICT OF INTEREST: All employees shall refrain from any private business or activity, which might cause their personal interest to conflict with or affect the impartial discharge of their duties to the Camas Health Recovery Center. Each employee must demonstrate personal integrity and is charged with the responsibility to serve and represent the Camas Health Recovery Center in a professional manner. Employees must be free and appear free of any activity, agreement, business investment, or interest in situations, which may interfere with that. Salary28.00 Hour Listing Type Jobs Position Type Full Time Salary Min 28.00 Salary Max 28.00 Salary Type /hr.

Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus MUST have worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Spokane, WA

Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus MUST have worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Girl Scouts of Eastern Washington & Northern Idaho is looking for someone who wants to help grow the next generation of women leaders!! GSEWNI is a non-profit organization. The GSEWNI council serves an area comprised of 19 counties in central and eastern Washington, and 10 counties in northern Idaho for a total of 29 counties covering 67,000 square miles. Girl Scouts is the preeminent leadership development organization for girls, the leading authority on girls' healthy development and we are working daily with girls and women to transform the leadership landscape for girls into the next century. Full-time, with great benefits!: $23.00 - 25.00 per hour - DOE GSEWNI offers competitive benefits for Full-time employees including medical, dental, vision, life and paid time off. Our Mission: Girl Scouting builds girls of courage, confidence, and character, who make the world a better place. Looking for someone to provide volunteer support to troop leaders in Northern Idaho. This position is currently based out of our Spokane office. Join our dynamic team and help girls access the Girl Scout Leadership Experience! Position Summary: This position is responsible for supporting Volunteers throughout northern Idaho with logistical support for starting new troops, supports for ongoing troops, and supporting regional volunteer leadership teams with planning events and supporting a variety of school events, community events, and other unique organizations. This position will follow-up on leads and work with members of the membership team to develop strategies for member development. This position requires travel (at least 50%) throughout areas of Spokane and Stevens Counties. Vehicle is provided. Weekend and evening hours also required. PRIMARY RESPONSIBILITIES OF POSITION: Assists in achieving the council's strategic goals for girl and adult membership in assigned areas. Mentors adult volunteers to work with girls in assigned program-grade level to ensure delivery of programs and services to girls. Monitors and provides support for problem solving and conflict resolution in a timely manner. Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scouts message of pluralism and diversity to members of the council. Creates, implements and evaluates techniques to ensure the effective delivery of Girl Scout program within troops. Support Service Unit Leadership Team with program delivery, monthly correspondence, conflict resolution, training and meeting attendance. Mentors Service Unit leadership to assess training needs and fulfillment of defined roles that will increase membership, retention and quality program delivery. Promotes and assists with Council wide programs and activities to further membership growth. Works inter departmentally to ensure council goals are met Performs all other duties as assigned QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelors Degree - equivalent experience may be considered Valid Driver's License and proof of insurance required. Willingness to work weekend and evening hours Excellent communication skills, willing to utilize a variety of communication tools (text, phone, email, etc.) Good organization and time management skills. Ability to grasp the landscape within an organization, show passion for working with Girl Scouts and the nonprofit environment and expertise in using various communication vehicles that engage girls, volunteers, parents, donors and the community. Must be experienced in the use of computers. Possess strong skills in Microsoft Office including Word, Excel, and Outlook. Must be able to learn, understand, and apply new technologies with ability to understand the basic data quality principles and practice Willingness to subscribe to the principles of the Girl Scout movement, including acceptance of the Girl Scout philosophy and willingness to maintain membership in the Girl Scouts USA

Full-time Description Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last sixteen years. Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************** Position Summary Fisher's Technology is seeking a full time Account Support Specialist to provide support to our geographically distributed sales team and customers. The Account Support Specialist is responsible for managing Fisher's relationships with current customers and providing sales support to generate new business in the region. The Account Support Specialist allows opportunity for growth and professional development, along with bonus incentives based on sales performance. Roles & Responsibilities Develop healthy relationships with Fisher's customers and designated Account Manager to support business growth in both new and existing accounts. Proactively engage existing customers and conduct prospecting research to help identify new business opportunities for the Account Manager. Engage with Account Manager's efforts to increase production and generate new business through tasks including proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports and order tracking, and acting as a liaison for interdepartmental issue resolution. Work with other Fisher's Departments to ensure Fisher's customers receive our 5-star service by collaborating with other departments to optimize the customer experience and improve overall efficiency. Utilize the CRM Software for general administration and maintenance of accounts within designated territory, ERP connections, report creation including sales activities, call lists, competitive lease data, etc. Requirements Qualifications A 4-year degree is preferred but not required. Must be proficient in Microsoft Outlook, Teams, Windows, Word, and Excel. Must have excellent communication, analytical and interpersonal skills. Customer service experience is preferred but not required. Fisher's Technology offers an extensive benefits package that includes the following: Medical, Dental, & Vision Insurance Life Insurance Additional Voluntary Life Insurance Paid Time Off Paid Holidays & Extra Floating Holiday 401(k) & 401(k) Matching Employee Assistance Program Flexible Spending Account Health Savings Account Hospital Indemnity Short & Long Term Disability Insurance Accident & Critical Illness Insurance

Amentum has an upcoming opportunity for a part-time or full-time Security Support Specialist position in Spokane, WA. In this role, you will provide support in maintaining an effective and comprehensive Information, Personnel, Physical, and Industrial security program in support of a government contract. You will be responsible for the management of personnel security clearances and implementing security policies and procedures associated with a Sensitive Compartmented Information Facility (SCIF). You will also support the customer with processing and protecting Sensitive Compartmented Information (SCI), clearing personnel for site visits, and assisting government security officers on various security related matters. Responsibilities: Conducting comprehensive reviews of: DISS (Defense Information System for Security), soon to be NBIS (National Background Investigation Services), in association with DoD Manual 5105.21 Vol 2 requirements. Provide support to personnel clearance actions and on issues of personnel eligibility and “need-to- know” factors within the organization. Maintain specific program guidance relative to security disciplines and ensure the complete protection of all sensitive program components. Support all unit personnel security education and training programs. Support compliance with directives, regulations, and operational instructions that enforce national level and DoD policy and guidance regarding the administration and maintenance of SCI. Support the implementation and administration of local procedures for processing requests for security clearances for military, civilian, and industry personnel. Initiate request for personnel security accesses consistent with directives. Ensure that requests for security clearances are screened and verified, and that all necessary forms and documentation have been completed before processing for clearances. Monitor DISS (soon to be NBIS) security database for clearance status updates. Other Duties Include: Coordinate personnel for indoctrinations into SCI. Compose and maintain personnel security files with relevant information pertaining to SCI clearances. Prepare Transfer-in-Status (TIS) clearance messages for personnel requiring access at gaining/losing units. Implement appropriate SCI standards as well as provide thorough briefings on local procedures. Provide guidance on appropriate classification of information, to include document as well as visual aid/slide show review. Support Government investigations of security violations and identify appropriate corrective actions. Coordinate courier duties and perform escort duties. Coordinate incoming/outgoing visit request and maintain annual visit notification requests. Maintain records and inventories of badges and keys/codes. Perform ancillary day-to-day security activities pertaining to facility security to include but not limited to lock-up and changing cipher combinations. Responsible for updating JADE (Joint Access Database Environment) with change in status of cleared personnel. Prepare written reports of facility surveys and inspections. Minimum Qualifications: Must have an Active Top-Secret clearance with SCI access; applicant must maintain clearance in active status. Clearance investigation close or Continuous Evaluation (CE) date must be no more than 4 years 6 months at the time of application. Note: US Citizenship is required to maintain an Active US Government Clearance. Minimum 5 years' experience in personnel security regulations, policies, and programs. A general overall knowledge of personnel security concepts, methods, practices, and procedures as is required for daily management of SCI billet program. Minimum 5 years of comprehensive experience and practical knowledge of SCI Security Principles and Procedures. Active Security Professional Education Development (SPED) certification. Operational experience with DISS (soon to be NBIS) to perform day to day taskings such as processing visit access requests, updating personnel access, and initiating an investigation. In-depth knowledge of building, accrediting, and managing SCIFs across various government agencies. Ability to prepare Fixed Facility Checklists for client. Extensive knowledge and experience with DoD Manual 5105.21 Vol 2, National Industrial Security Program Operating Manual (NISPOM), Information Security Oversight Office (ISOO). Experience with confidentiality requirements related to sensitive personal information, clearance investigations, OSI files, as well as the procedures, which must be followed to protect the information. Thorough understanding of security training concepts, programs, procedures, and practices that aid and assist program managers in complying with established security programs in accordance with DoD Manual 5105.21 series. Other Requirements: This is a non-remote, 100% on-site position, which may occasionally include working outside of normal business hours, including weekends and holidays to support an urgent customer need. This position is a drug-testing position. The incumbent is: (a) to refrain from use of illegal drugs and (b) if requested, submit to urinalysis testing. May be required to travel in performance of temporary duty (0-10%). Preferred Qualifications: Excellent interpersonal skills and ability to work in a team environment as well as to work solo. Excellent oral, written, and interpersonal communication skills, both in person, via telephone, and VTC. The candidate must be able to speak and write clearly, concisely, and coherently. Excellent analytical, organizational, and troubleshooting skills. A thorough knowledge of MS Office software, especially Word and Excel. Experience in the administrative process to protect the security of SCI in the workplace and the sensitivity of information contained in personnel security records. Experience writing, interpreting, and enforcing security Standard Operating Procedures, OPSEC and Emergency Action plans. Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future. Compensation & Benefits: HIRING HOURLY RANGE: $36.10/hr to $45.68/hr (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.) This position includes a competitive benefits package. Benefits to include: Medical, Dental, Vision. 401k. Paid time off (PTO) accrued on a biweekly basis at 4.62 hours. Paid time off (PTO) accrued weekly at 2.31 hours per week. Accruals are based on years of service. 11 Paid holidays. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. The WISe Peer Resource and Support Specialist will maintain the integrity of the Wraparound process. Peer counselors have lived experience in systems that service children, youth and families. A Peer counselor ideally inspires hope and the vision that recovery and resiliency is possible. A peer counselor can be a peer of an individual with mental health challenges, or a peer of a parent or guardian who is raising a child with mental health challenges. The ideal candidate will display a compassionate nature, have the ability to demonstrate and implement creative thought processes, and provide exceptional service. Communication, confidentiality and professionalism are essential parts of this position. The ability to work flexible hours including evenings and managing your work time effectively within 37.5 hour work weeks is essential. Provide peer support on a one-to-one basis, in peer support groups, in the community such as the peer's home, meetings, court rooms, hospitals, schools, etc. Help promote a culture that sees youth/family participation as valuable. Be able to complete all required documentation accurately and meet all required deadlines. Collaborate with other members of the WISe team (clinician, care coordinator) to identify how each WISe team member is addressing ongoing youth/family needs identified on cross-system care plan. Attend monthly child and family team (CFT) planning meetings that address youth and family goals with other professional supports, natural supports, and community partners Provide parent, guardian, and/or youth with resources to community programs. Participate in required weekly individual supervision, case consultation, and staff meetings to explore approaches for engaging with youth and families, process themes of transference/countertransference as they occur, and identify support needed for professional growth in field Demonstrate respect for and build on the values, preferences, beliefs, culture, and identity, of the child/youth and family, and their community. Ensure youth/families are present when decisions about them are made and encourage them to take an active role in their care planning. Travel throughout countywide service area with mileage reimbursement allocated bi-monthly HOW YOU WILL BE A GREAT FIT: Identify as a consumer of mental health service. Consumer Means: Someone who has received mental health services. Parent/guardian of a child under the age of 13, or a child age 13 and older who are involved, or were involved, in the treatment plan in child's mental health services. Be in mental health/behavioral health recovery for at least one year HS diploma or equivalent Lived experience that enhances relatability to clients being served Are required upon start/within 90 days of hire. Credentials may be required depending on individual program or location requirements. Submit Washington State Agency Affiliated Counselor Registration Application, CPR/First Aid, Washington State CANS certification (within 90 days of start date) and Obtain Certified Peer Counselor certification Fluency in English, both spoken and written Basic mastery of business applications and productivity suites Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a moderately noisy environment Interacts with others and perform tasks in-person and through the use of technology, with moderate periods of stationary activity and minimal periods of increased physical activity including and not limited to interactions with youth in school, office or community settings. Moves equipment/materials weighing up to 20 pounds. Travels between worksites regularly, which requires valid driver's license, auto insurance, and motor vehicle records clearance and consistent access to a reliable vehicle. Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program. Must not be prohibited from entering school grounds or classrooms for any reason.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus MUST have worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years. Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************** Position Summary Fisher's Technology is seeking a full time Account Support Specialist to provide support to our geographically distributed sales team and customers. The Account Support Specialist is responsible for managing Fisher's relationships with current customers and providing sales support to generate new business in the region. The Account Support Specialist allows opportunity for growth and professional development, along with bonus incentives based on sales performance. Roles & Responsibilities * Develop healthy relationships with Fisher's customers and designated Account Manager to support business growth in both new and existing accounts. Proactively engage existing customers and conduct prospecting research to help identify new business opportunities for the Account Manager. * Engage with Account Manager's efforts to increase production and generate new business through tasks including proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports and order tracking, and acting as a liaison for interdepartmental issue resolution. * Work with other Fisher's Departments to ensure Fisher's customers receive our 5-star service by collaborating with other departments to optimize the customer experience and improve overall efficiency. * Utilize the CRM Software for general administration and maintenance of accounts within designated territory, ERP connections, report creation including sales activities, call lists, competitive lease data, etc. Requirements Qualifications * A 4-year degree is preferred but not required. * Must be proficient in Microsoft Outlook, Teams, Windows, Word, and Excel. * Must have excellent communication, analytical and interpersonal skills. * Customer service experience is preferred but not required. Fisher's Technology offers an extensive benefits package that includes the following: * Medical, Dental, & Vision Insurance * Life Insurance * Additional Voluntary Life Insurance * Paid Time Off * Paid Holidays & Extra Floating Holiday * 401(k) & 401(k) Matching * Employee Assistance Program * Flexible Spending Account * Health Savings Account * Hospital Indemnity * Short & Long Term Disability Insurance * Accident & Critical Illness Insurance