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Technical support specialist jobs in Colorado - 1,482 jobs

  • Desktop Support Engineer II

    Remax 4.2company rating

    Technical support specialist job in Denver, CO

    The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working relationships between your team, customers, and management. Responsibilities include reviewing, prioritizing, and ensuring closure of support tickets through the service desk application. You will be part of a team that develops and administers a workstation strategy that includes technical standards, process automation, and performance analysis. Essential Duties: Deliver advanced and professional technical troubleshooting and problem-solving solutions for corporate customers Troubleshoot, resolve, and document end-user help requests for desktops, laptops, and printers Responsible for anti-virus software management, threat assessment, and remediation Implement and administer security audits and vulnerability scanning Configure and manage user accounts in Active Directory and Exchange Test, plan, and deploy software and OS updates Build and perform system images and application packages for mac OS and Windows systems Design, engineer, and deploy new workstation solutions and enhancements Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improvements Create and maintain documentation as it relates to workstation architecture Update requests in the ticket system to include customer contact information, work logs, and knowledge base Research software and system products Other duties and projects as assigned Qualifications and Skills: 3+ years of relevant work experience in a Tier 2 desktop support role 3+ years of advanced End-User Device Management and Troubleshooting 3+ years of experience in managing mac OS 3+ years of experience in managing Windows OS 3+ years of JAMF experience Experience troubleshooting standard hardware issues and running diagnostics Experience installing, troubleshooting, and maintaining peripherals Working experience with standard IT Security practices such as virus remediation, phishing, and exposure to different Firewall systems Proven experience with workstation system planning, security principles, and general software management best practices Proven experience in overseeing the design, development, and implementation of computing systems, applications, and related products Develop and improve processes for repeatable implementation, customizations, and/or maintenance around hardware maintenance Ability to prioritize and execute tasks in a high-pressure environment Solid project management skills Excellent written, oral, and interpersonal communication skills Experience working in a team-oriented, collaborative environment ACSP (Apple Certified Support Professional) / ACMT (Apple Certified Mac Technician) Preferred Why Join RE/MAX? As a leader in the real estate industry, RE/MAX is committed to delivering exceptional experiences for its agents, franchisees, and customers. As a Customer Experience Analyst, you will have the opportunity to make a tangible impact by driving improvements that elevate the RE/MAX brand. Join a team of passionate professionals dedicated to innovation, collaboration, and success. This position is ideal for someone who loves analyzing data, solving problems, and making a meaningful difference in how customers experience a brand. Be a part of a team that is redefining excellence in the real estate industry! Hire Range/Rate: $71,250 - $82,500 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. *As measured by transactions sides Application Deadline: January 17, 2026
    $71.3k-82.5k yearly 17h ago
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  • Service Desk Technician II

    California Casualty 4.4company rating

    Technical support specialist job in Colorado Springs, CO

    Do More… Surrounded by the giants of the property and casualty insurance industry, California Casualty has stood in stark contrast to its competitors for more than eleven decades. With a mission to protect the individuals that serve our communities, and a tight-knit culture stemming from its family ownership, working for California Casualty provides caring and skilled individuals with the opportunity to put down roots and leave work knowing they've done more for those who do so much. Owned and operated by the Brown family since 1914, California Casualty writes personal lines home and auto insurance for firefighters, educators, law enforcement, and nurses. In addition to its customer first focus, California Casualty also provides its group-member with unique policy features and affinity-based pricing. In line with the mission and values mentioned above, California Casualty is currently looking to add to its existing team with a new Service Desk Tech II and we hope that might be you! From providing technical assistance and support to internal users, to ensuring the smooth operation of our computer systems, software, and hardware, your work will help us continue to deliver the exceptional financial protection our group members deserve! Your Role Explained. Roles and responsibilities of the Service Desk Tech II position include: Service Desk Support: Diagnoses and resolves hardware and software issues. Troubleshoots network and connectivity problems. Assists users with account setup, password resets, and access-related issues. Utilizes remote support tools to assist users located offsite. Provides guidance on remote connectivity and virtual collaboration tools. Monitors system performance and reports issues to the IT team. Ensures tickets are closed within specified timeframes per established service level agreements. Escalates complex problems to the appropriate IT teams when necessary. Hardware/Software Deployment: Assists with installing, configuring, and upgrading hardware and software as needed. Collaborates with other IT teams on the implementation of new technologies. Linux Administration: Administers Linux-based servers and troubleshoot Linux-related issues. Documentation: Maintains accurate and up-to-date documentation of support activities, solutions, and configurations. Creates and updates knowledge base articles for common issues. Training: Facilities training sessions for users on hardware and software usage. Other Duties as Required: Job may require fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes. What We're Looking For. To ensure success within this role, we are looking for a candidate with the following skillsets and experience: Minimum Requirements 2+ Years of Service Desk Experience High School Diploma or Equivalent Preferred Education, Experience, & Certifications Some Insurance Industry & Guidewire Applications Experience Bachelor's Degree in Information Technology, Computer Science, or a Related Field IT Certifications (e.g. CompTIA A+, Microsoft Certified IT Professional) This position is located in our Colorado Springs Service Center. The pay range for this position is $31.00 - $41.35 per hour; however, base pay offered may vary depending on job-related knowledge, skills and experience. The company also offers a full range of medical, financial and other benefits, including eligibility for the company's performance sharing plan and paid time off such as holidays, vacation, sick and personal holidays. California Casualty is an Equal Opportunity Employer
    $31-41.4 hourly 17h ago
  • Technology Value Realization Specialist

    Aramco 4.5company rating

    Technical support specialist job in Aurora, CO

    Aramco energizes the world economy. Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco's value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations' spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom's vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply. We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization. Overview We are seeking a Technology Value Realization Specialist to join our Technology Strategy & Planning Department (TSPD). TSPD's mission is to provide high-impact leadership and support across the technology life-cycle, from strategy setting to value realization and sustainable growth, and partner with corporate and business stakeholders to integrate new technologies into the company's strategies and investment plans. Your primary role is to play a central part in the corporate stage-gate and value realization process. You will provide leadership in the implementation, governance and sustainable capability needed to support full integration, application and continuous improvement of the technology stage-gate process. Key Responsibilities As the successful candidate you will be required to perform the following: Support the company-wide roll-out of the Technology Realized Value (TRV) KPI validation and reporting process in partnership with Upstream, Downstream, Finance & Technology Organizations. Manage and oversee the technology stage-gate process, including ongoing implementation to support R&D, technology development, demonstration and deployment, and transition to operations in order to enable value realization from technology investments. Provide leadership for scientists, engineers, and other business/functional specialists to enable de-risking and go/no go decisions for R&D projects, ensuring technical-commercial readiness prior to deployment and value realization. Serve as an internal consultant for project teams on the development of robust business cases, deployment and value realization strategies, including partnering with technical, commercial and business leads to implement robust commercial review process to maximize financial return and strategic impact from R&D projects. Assess technology stage-gate practices and related activities across the Company, in order to maintain high-standards and compliance with the Corporate Technology Development General Instructions. Partner with R&D staff and stakeholders in technology, business and supporting functions, in order to ensure alignment across all areas and to support a smooth transition and adoption of the enhanced technology management processes. Provide expert guidance to project teams and technology/executive management on related activities, including business case development, IP and commercial strategy, supply chain development, deployment plans, business models, value realization and related techno-economics. Support financial reporting for deployed technologies to ensure value capture. Minimum Requirements You must hold a Bachelor degree in Science or Engineering. An advanced degree (MBA/Finance) is highly desirable. You should have at least 10 years of professional experience, including at least 5 years of experience in commercial technology development and value realization, preferably with some experience in oil and gas, chemicals and related industries. You must possess subject matter expertise, business acumen and effective change management skills. You will be able to demonstrate experience with Project and Portfolio Management (PPM) systems, such as Planisware, Accolade, Clarity and similar software applications. A proven track record of successfully working with multi-cultural, cross-functional teams, and developing productive working relationships. Experience with Operation Excellence (OE) process development, implementation, including continuous improvement is also required. Work Location & Work Schedule Work Location: Within Saudi Arabia - To be specified in Job offer Work Schedule: Full Time - To be specified in Job offer Job Posting Duration Job Posting Start Date: 11/19/2025 Job Posting End Date: 12/31/2026 Working environment Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly. At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world's biggest technical, logistical and environmental challenges, we invest heavily in talent development. We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs - one of the largest in the world.
    $75k-111k yearly est. 1d ago
  • Clinical Technology Specialist

    Fortec Medical 4.2company rating

    Technical support specialist job in Denver, CO

    ForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated team delivers service excellence, and we take pride in what we do each and every day. ForTecâ€TMs commitment to excellence, integrity and positive culture defines our organization. These core values, along with our entrepreneurial spirit, are the foundation of ForTec. Our continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals. We provide our employees with a generous benefits package including: 7 Company Paid Holidays, PLUS 1 Floating HolidayGenerous Paid Time Off (PTO) Health and Wellness Rewards Program 401(k) plan with generous company match; Annual Profit-Sharing opportunity Employee Referral BonusesYears of Service Milestone AwardsMedical, dental, vision, disability, and life insurance plan options Free Teladoc Health AccountSupplemental Critical Illness InsuranceSupplemental Accidental Injury InsuranceCompany Paid Uniforms for Field Team Members Join our company â€" you CAN make a difference. The following information provides an overview of the skills, qualities, and qualifications needed for this role. Are you looking for an exciting position in the medical field to begin your career? Are you in the medical field and seeking to learn and contribute your skills in a different role? Would you like to interact with top physicians and hospital staffs, while having the ability to use innovative medical technologies? We are looking for highly motivated individuals to join our operations team. Our extensive training program allows our clinical technology specialists to provide support to surgeons in the operating room in order to deliver the best outcome for patients. Join our company - you CAN make a difference. Primary Responsibilities Operate surgical laser and other medical devices, and provide technical laser guidance to surgeons and staff prior to and during surgery.Perform pre-operative checklists, sterilization, laser calibrations and completes required paperwork.Review patient procedure requirements with surgeons and staff before the case.Conduct medical equipment inventories.Practice safe vehicle operations, safe workplace practices and laser safety techniques.Create a team oriented working relationship with both ForTec employees and client employees. Skills Required Ability to work independently.Strong problem solving skills.Outstanding communication and customer service skills.Strong organizational skills with a high attention to detail.Basic computer skills. Key Requirements High School diploma or equivalent Prior medical, EMT, Surgical Technologist, or military experience is a plus, but not required. If you are eager to learn, we will train you.Ability to work a flexible schedule with some early mornings or occasional evening cases; occasional overnight travel may be required.Ability to push, pull or manipulate over 50 pounds of medical equipment.Valid driverâ€TMs license and good driving record.Professional demeanor. Salary $45,000 - $50,000 depending on experience; PLUS time and a half paid for hours worked over 40 per week Deadline: There is no deadline because applications are accepted on an ongoing basis. Join ForTec Medical â€" make YOUR impact today! ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical technologies to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model. All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. xevrcyc PandoLogic. Keywords: Surgical Technician, Location: Denver, CO - 80218
    $45k-50k yearly 1d ago
  • Tier II Technician (ND II) (Government)

    at&T 4.6company rating

    Technical support specialist job in Westminster, CO

    Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Tier II Network Technician: To support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. The job duties of the Tier II Network Technician are as follows: The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices. Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team. Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs). Draft and implement standard network change requests. Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment). Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory. Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process). Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP). Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs. Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE) Configure and troubleshoot layer 2 switching (VLAN's, Port Security, Thin Configs). Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. Experience with Visio. Familiar with ServiceNow and Confluence. May have up to 10% COMSEC responsibilities based on site and team needs. Required Clearance: TS/SCI with polygraph. (ts/sci) (polygraph) Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years. Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. Additional required qualifications include: Available to travel up to 20% of the time . In order to be considered for this position, you must have a valid driver's license, acceptable driving record and be eligible to drive an AT&T company car. Available to work flexible hours, to include weekend support. Ability to work independently and in a collaborative environment. Ready to join our team? Apply today! Our Tier II Technician (ND II) (Government) earns between $79,300 - $130,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Englewood, Colorado It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
    $79.3k-130k yearly 1d ago
  • Specialist - SHES Systems (Centennial, CO)

    Orica 4.8company rating

    Technical support specialist job in Englewood, CO

    At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources. It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025. Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. About the role - Specialist - SHES Systems (35730) The Specialist - SHES Systems role supports the development, implementation and embedment of the SHES Global strategy within the Business in alignment with the Group Mandate, Standards and Procedures; Contributes to the SHES Strategy and planning process and SHES budget consolidation annually, Contributes to Global SHES initiatives as required. What you will be doing In the Global context: Align all behaviours with Orica's Charter Values, Purpose and Strategy. Contributes to the annual SHES strategy and planning process. Drive the development of global standardised and simplified SHES management system procedures and tools. Oversee the SHES assurance program to support visibility of compliance against the SHES Standards. Drive the development and implementation of SHES programs including major hazard management across Orica. Drive SHES programs that improve behavioural safety compliance. Engage and consult with key stakeholders across Orica. Build capability to support implementation and embedding SHES management systems and programs across Orica. Identify and implement SHES continuous improvement programs to address SHES assurance findings. In the Regional Context: Align all behaviours with Orica's Charter Values, Purpose and Strategy. Contribute to the annual regional improvement plan. Provide SME support to SHES Specialists and Operational Leaders. Develop pathways and implementation plans for Orica Group Standards and Procedures and work with the SHES Specialists and Operational Leaders on effective rollout. Contribute to the design and development of Group SHES systems, procedures or programs. Oversee the SHES assurance program for the Regional Business to support visibility of compliance against the SHES Standards. Drive the development and implementation of SHES programs including Major Hazard Management across the Regional Business. Drive SHES programs that improve behavioural safety compliance. Engage and consult with key stakeholders across the Regional Business. Build capability to support implementation and embedment of SHES management systems and programs across the Regional Business. Identify and implement SHES continuous improvement programs to address SHES assurance findings. Any other activities deemed appropriate by Group or the Region What you will bring Tertiary qualification in related discipline. Demonstrated experience working in a similar role for 3 to 5 years. Technical expertise regarding SHES process design, development, management and improvement. Ability to present complex information in an understandable and compelling manner. Facilitation skills to manage key stakeholders across the region. Proficient in MS Office Suite, Power BI Adept at queries and report writing Trilingual is preferred - English mandatory, French and/or Spanish, preferred. Role dimensions Location This role follows a hybrid schedule, requiring three days per week onsite at our Centennial, Colorado office. Metrics Achievement of annual performance goals. Achievement of SLA targets within Service Now. Delivery of reporting requirements IFOT. Effective contribution to related projects and processes as required. How you shape and influence others Demonstrates courage, resilience and flexibility Strong reputation for integrity, ethics, personal values and solid character Strong stakeholder management, interpersonal & communication skills Self-aware and open to feedback Work effectively across business unit High level decision making ability Able to manage multiple tasks within deadlines and work independently What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Compensation Range Compensation range: $78,675 to $104,000/year Eligible for annual short-term incentive plan (Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) Benefits (Full Time Employees) Medical/Prescription Drug - Three (3) plans to choose from Dental - Two (2) plans to choose from Vision - Two (2) plans to choose from Health Savings Account Flexible Spending Accounts Basic Employee Life and Accidental Death & Dismemberment Insurance Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance Company provided Short-Term and Long-Term Disability Company provided Employee Assistance Program Voluntary Hospital Indemnity, Critical Illness & Accident Plans Voluntary Identity Theft Protection Voluntary Legal Plan 401(k) + Company Match Company provided Maternity Leave Company provided Bonding Leave Accrued Paid Time Off Paid Sick & Safe Time Nine (9) Scheduled Holidays + Two (2) Floating Holidays How and When to Apply If interested in this role, please apply at to Job Requisition 35730 Application Deadline: January 30, 2026 We respect and value all Orica is an Equal Opportunity Employer and we are a Drug-free workplace. Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
    $78.7k-104k yearly 4h ago
  • HELP DESK TECHNICIAN

    Reliant Technology 3.7company rating

    Technical support specialist job in Colorado Springs, CO

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations. Job Requirements Key Responsibilities: * Provide Tier I/II technical support for end-user systems * Install, configure, and troubleshoot Windows-based hardware and software * Support thin clients, zero clients, printers, and peripherals * Perform hands-on troubleshooting and issue resolution * Apply system configurations in compliance with STIG requirements Qualifications: * Secret clearance (required) * DoD 8140 certification, as applicable * 4 to 7 years of experience providing IT help desk or desktop support * Experience supporting DoD IT environments * Knowledge of Windows operating systems and end-user hardware * Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Salary range: $70-110k We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $70k-110k yearly 22d ago
  • Linux & Cloud Application Support Specialist

    General Dynamics Mission Systems 4.9company rating

    Technical support specialist job in Colorado Springs, CO

    Basic Qualifications Bachelor's degree in Computer Science, a related field or equivalent experience is required plus a minimum of 5 years of relevant experience; or Master's degree plus 3 years of relevant experience. Department of Defense TS/SCI clearance required at time of hire. The selected candidate must be able to obtain a Polygraph within a reasonable amount of time from date of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position About the Role We're looking for a skilled and resourceful Linux & Cloud Application Support Specialist to join our Operations, Maintenance & Sustainment (OM&S) team. You'll play a crucial role in keeping our PaaS platform, Bessemer, running smoothly for a growing base of customers. This is a hands-on role where your ability to troubleshoot, maintain, and optimize live cloud environments will have a direct impact on mission success. Our platform spans multiple cloud environments - AWS, Azure, and OpenStack - and we work with a wide variety of technologies. You'll have the autonomy to own your work while collaborating with a supportive team that values knowledge-sharing, kindness, and technical excellence. What You'll Do Perform routine system maintenance Investigate and resolve live system issues Deploy our platform in new environments as needed Work directly with customers to solve problems and implement requested configurations Proactively identify improvements and automate recurring tasks Research, propose, and implement technical solutions to support evolving customer needs What You'll Bring Must-Have Skills: Proficiency with Linux systems administration and troubleshooting Experience working with virtual machines Hands-on experience with cloud infrastructure (AWS, Azure, or OpenStack) Strong customer service and communication skills Ability to work independently and as part of a collaborative team Nice-to-Have Skills: Experience with Kubernetes and container orchestration Familiarity with Ansible or other configuration management tools Scripting ability in Bash and/or Python Why This Role is Exciting High Impact: Our customer base is growing steadily, and this role directly supports critical systems. Tech Breadth: You'll work with a wide range of modern tools and cloud platforms, gaining valuable hands-on experience. Autonomy & Ownership: You'll have meaningful independence in your day-to-day work, with a team that has your back. Learning & Development: We support your professional growth with tuition assistance and certification sponsorships for relevant tech education. Cloud-Centric Work: Be at the forefront of cloud operations, one of the most in-demand spaces in tech today. Who Thrives Here You're a great fit if you: Are a self-starter who enjoys autonomy but values team collaboration Share knowledge freely and enjoy learning from others Stay curious, ask good questions, and know when to ask for help Bring good energy to the workplace and get excited about tackling new challenges Don't Meet Every Requirement? That's okay. If you're excited about this role and think you could contribute meaningfully, we encourage you to apply - we're building a team with diverse skills and perspectives. Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $105,814.00 - USD $114,494.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $105.8k-114.5k yearly Auto-Apply 3d ago
  • IT Help Desk-Call Center

    360 It Professionals 3.6company rating

    Technical support specialist job in Colorado

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description LIVES LOCAL AND IN PERSON INTERVIEW REQUIRED. Job duties may include direct, in person support when users come to the Service Desk (walk up service). Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc. Requires excellent customer service skills in person, over the phone and via email. Qualifications Skill required : Active Directory, DOS, Mac OS, Microsoft Office, Windows 9x/2000/XP/NT/Vista/7, customer service Additional Information Thanks & Regards Vikas Kumar vikas.kumar(@)360itpro.com
    $34k-58k yearly est. 60d+ ago
  • Help Desk Support Specialist - Secret Clearance

    Chickasaw Nation Industries 4.9company rating

    Technical support specialist job in Colorado

    The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests. This position is onsite in the Colorado Springs, CO area. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS The ability to obtain, maintain and access classified information at the Secret level. Must possess Security+ certification. KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. Supports onboarding by validating network access. Ensures all requirements are met by end user while in processing to allow for network access. Provides direct, indirect, logical and physical support for all user's IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issues. Troubleshoots devices when faults are encountered. Documents all faults encountered and remediation of faults. Monitors the local ticketing system continuously during hours of operation and complete/close-out the tickets within the system. Monitors the helpdesk phones during business hours and submit tickets on the behalf of the caller. Issues IT equipment to user groups and train the groups on proper usage. Patches and keeps machines updated with the most up-to-date patches. EDUCATION AND EXPERIENCE High school diploma or general education degree (GED) and a minimum of one to two (1-2) years relevant experience and/or training, or equivalent combination of education/experience . PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $21 to $27, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) - (11) Federal Holidays Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
    $21-27 hourly Auto-Apply 37d ago
  • Technology Support Analyst - Instructional Support Facility

    Cherry Creek 4.1company rating

    Technical support specialist job in Aurora, CO

    Job Title: Technology Support Analyst FLSA Exemption Status: Non-Exempt Classification Group: Staff Support Supervising Position: Technology Support Lead Pay Plan: Educational Support Personnel Pay Range: Range 13 Last Updated: 08/07/2025 Pay Information Benefits Information JOB SUMMARY: Provide technology service/support and repair of computers, peripherals, and multimedia equipment. Analyze and resolve hardware, software, and network problems. Prepare documentation to assist users with their computer requirements. Support user hardware and software, application installations, maintenance, upgrades, and troubleshooting technology. ESSENTIAL DUTIES AND RESPONSIBILITIES: The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a comprehensive inventory of the obligations and responsibilities fulfilled in this role. The approximation of frequencies and time allocation percentages are flexible and subject to the requirements of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Task Descriptions Frequency Percentage of Time 1. Travel to district facilities as required supporting end users; facilitate training and maintenance of assets/equipment. Analyze and resolve problems with district hardware, applications, and technology peripherals. Daily 40% 2. Maintain, support, and/or repair district computers, terminals, printers, peripherals, multimedia, telecommunications equipment, and other technology assets. Daily 30% 3. Research and resolve problems related to network connectivity. Implement new software releases. Install hardware, software, and technology peripherals. Daily 5% 4. Maintain warranty and other records related to repairs. Daily 5% 5. Act as a consultant in the purchase of technology assets in accordance with district standards. Daily 5% 6. Assist with technology projects as requested. Daily 5% 7. Assist in maintaining assets, orders, inventories, repairs, shop facility tools, and district vehicles in a clean and safe manner Daily 5% 8. Perform other duties as assigned or requested. Daily 5% TOTAL 100% REPORTING RELATIONSHIPS: This job has no direct supervisory responsibilities. MINIMUM QUALIFICATIONS: The minimum prerequisites of formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other criteria that a candidate must fulfill to be considered for a position. It is essential that certifications, licenses, endorsements, designations, and trainings are fulfilled, valid, and not expired. Criminal background check and fingerprinting required High School Equivalency (HSE) diploma Five (5) years of professional work experience A+ Certification or obtained within 12 months of hire Dell Support Certification required or obtained within 90 days of hire PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: The physical demands, mental functions, cognitive capacities, and work environment factors required to perform a position's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work location is subject to change to meet the requirements of the organization Medium work strength level (lifting or carrying 50 pounds) Primarily works indoors Typically a moderate noise level DESIRED QUALIFICATIONS: Formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other qualifications relevant to the position that are strongly preferred but not mandatory for a candidate to be considered. Experience working in the public sector, specifically public education Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement
    $32k-61k yearly est. Auto-Apply 29d ago
  • IT Support Specialist

    Beumer Group 4.2company rating

    Technical support specialist job in Denver, CO

    BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
    $85k-95k yearly 35d ago
  • Technical Support Analyst / Sharepoint Support Analyst

    Collabera 4.5company rating

    Technical support specialist job in Highlands Ranch, CO

    We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years. Job Description POSITION SUMMARY: Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment. Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions. ESSENTIAL DUTIES: • SharePoint site design, enhancement and development • Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation • SharePoint master pages, styles, layouts, themes, composed looks and search display templates • SharePoint responsive designs and/or mobile device channels development • SharePoint web services and web parts • Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs. • SharePoint 2010 and 2013 Enterprise • Create new SharePoint Pages including data-driven web parts using SharePoint technologies. • Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies. • Create custom forms and SharePoint workflows to guide end-users through complex business processes • Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks. • Document both business and technical requirements, workflows, and processes as communicated by management. Qualifications Required Experience: • Bachelor's Degree in related field or equivalent experience • 3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization • Experience developing web parts, best practices and feature deployment. • Experience with form building and custom workflow development. • Direct experience using SharePoint 2010 or later (2013 preferred). • Expert in all out-of-the-box features in SharePoint 2010 and 2013. • Manage existing and develop solutions with Office InfoPath Forms Services • Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools. • Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel. • Knowledge and use of relevant PC software applications and skills to use them effectively. • Demonstrated ability to communicate effectively both verbally and in writing. • Solid analytical and problem solving skills • Solid communication and presentation skills • Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users Additional Information Candidate must be available for Onsite Interview in Highlands Ranch, CO
    $66k-90k yearly est. 60d+ ago
  • IT Support Specialist

    Wowza 4.0company rating

    Technical support specialist job in Lakewood, CO

    The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week. Key Responsibilities End-User Support * Provide Tier 1-2 support for employees in the Denver office and remote team members. * Troubleshoot: * Microsoft 365 / Outlook * Slack * Zoom * VPN and basic networking * Mac and Windows device issues * Printers, monitors, docking stations, and peripherals * Manage and resolve helpdesk tickets in a timely, communicative manner. Systems Administration * Administer user accounts, access, and policies in: * Azure AD / Entra ID * Microsoft 365 Admin Center * Slack Admin * Airbase (cards, reimbursements, approval routing) * Salesforce (basic access, MFA, login troubleshooting) * Assist Internal Systems team in supporting system enhancements, integrations, and rollouts. Hardware & Asset Management * Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns. * Maintain accurate hardware and software inventory. * Support hardware troubleshooting, repairs, and replacements onsite. Security & Compliance * Manage device security and compliance using Kandji for: * Device enrollment * Configuration profiles * Patch management * Lost/stolen device controls * Enforce security standards: disk encryption, MFA, OS updates, compliance automations. * Assist with SOC 2 evidence gathering and maintaining related controls. * Promote least-privilege and secure-by-default practices across systems. Project & Collaboration * Work closely with Internal Systems, Engineering, and Finance. * Support ongoing improvements and deployments across: * Salesforce * NetSuite * Boomi * Airbase * Avalara * Document recurring issues and propose automation or process improvements where possible. Requirements Must-Have * 2-4+ years of IT support or helpdesk experience. * Strong Mac and Windows support skills. * Experience with Azure AD / Entra ID and Microsoft 365 administration. * Hands-on experience with Kandji. * Strong troubleshooting and communication skills. * Ability to work onsite in Denver several days per week. Nice-to-Have * Slack admin experience * Basic Salesforce user support * PowerShell or bash scripting basics * Fundamental networking knowledge (DNS, VPN, Wi-Fi) * Experience with SOC 2 or similar compliance frameworks Success Measures (First 90 Days) * Handles Tier 1-2 support independently and proactively. * Owns onboarding/offboarding and keeps processes running smoothly. * Maintains accurate asset inventory and consistent Kandji compliance. * Understands core system relationships and escalation paths. * Provides dependable, friendly, and efficient support to employees.
    $49k-86k yearly est. 14d ago
  • IT Support Specialist

    Quanta Services Inc. 4.6company rating

    Technical support specialist job in Aurora, CO

    About Us Intermountain Electric (IME) brings decades of experience as a trusted leader in electrical contracting. Founded in 1946, we began as a small company in Denver, CO, and have since grown to be part of the largest specialty contractor in North America. Today, we work with owners and contractors nationwide, delivering complex construction solutions across various industries, including aviation, mission critical, entertainment, and healthcare. At IME, our people are our most valuable asset. We are committed to fostering a culture that prioritizes safety, quality, and professional growth. Joining IME is more than just finding a job-it's about building a career with opportunities to advance and make an organizational impact. Power your future with IME and be a part of a team that drives success in every project. About this Role Intermountain Electric Inc. (IME) is seeking an IT Support Specialist to join their growing team! * Do you have the desire, skills, and proven strategy to be part of a winning team? * Do you love the challenge of finding unique solutions for complex projects? * Does the idea of growth and expansion motivate you? * Are you a team player who is ready to take on the responsibility of a prime role in a growing company? Then come join us at IME's Headquarters in beautiful Denver, Colorado - one of the most sought-after locations in the U.S. The beautiful mountains, skiing, hiking, and adventure are only part of Colorado's allure. It is also home to many craft breweries, award-winning restaurants, a cultural downtown scene and annual events and festivals. The IT Support Specialist will be responsible for providing technical assistance, troubleshooting, and support to employees. You will be the first point of contact for our employees providing support related to computer systems, hardware, and software. This IT Support Specialist will also play a crucial role in IT onboarding for new hires at IME. What You'll Do Key Responsibilities: * Customer Support: Provide prompt and courteous technical support to end-users via phone, email, or in-person, addressing hardware and software issues and inquiries. * IT Orientation: Provide support to new IME employees by responding to new user ticket requests and meeting with new employees on their first day to guide them through equipment setup. * Problem Solving: Diagnose and resolve technical problems, including network connectivity, printer issues, software functionality, and other IT-related challenges. Perform vulnerability management on affected systems. * Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution, and follow-up steps, in our ticketing system. * Remote Assistance: Utilize remote desktop tools to assist clients and resolve issues remotely when necessary. * Hardware and Software Configuration: Assist with the setup, installation, and configuration of computer systems, peripherals, and software applications. * Training: Provide basic training and guidance to end-users on the use of software and hardware systems. * Escalation: Escalate unresolved issues to the appropriate IT personnel or support teams when necessary, ensuring timely resolution. * Proactive Maintenance: Conduct routine system checks and proactive maintenance to prevent technical issues and optimize system performance. Additional duties as assigned. What You'll Bring Knowledge, Skills & Abilities: * Strong technical skills with Windows Operating Systems and Microsoft Office 365 * Excellent verbal and written communication skills * Strong problem-solving skills to resolve technical issues * Ability to work collaboratively in a team-oriented environment * Working knowledge of office automation products and computer peripherals such as printers and scanners. Demonstrated accomplishments in the following areas: * Proficiency using Help Desk Software (ServiceNow, ManageEngine, etc.) * Proficiency providing remote support via phone and remote-control applications, preferred Education & Experience: * Associate or Bachelor's degree in Computer Science, Information Technology or a combination of relevant experience * 3+ years of previous help desk or technical support experience, preferred What You'll Get Working Conditions: The majority of the time you will work in a typical office environment. Occasionally, you may travel to a construction job site. When on construction job sites you will encounter typical construction conditions including extreme temperatures, noise, dust, mud debris, welding, leading edge, trenching, and shoring, sometimes in a confined space. You may be required to visit multiple locations during any one day. Benefits Overview: IME provides an industry-leading comprehensive benefits package. Full-time employees are eligible to choose from a variety of healthcare coverage options, which become effective the first of the month after hire. In addition, employees are offered a substantial amount of PTO and are immediately eligible to make contributions to a generously matched and fully vested 401k. Salary Range: $26.56 - $35.93/hr. *Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.* Established in 1946, IME is part of Quanta Services, the largest specialty contractor in North America. We base our business model on always doing the right thing and pride ourselves in finding the best processes and practices in everything we do. As an electrical contractor, we install and service the power and lighting to commercial and industrial buildings in the Western US. The statements included in this job description are not intended to be all-inclusive and other duties may be assigned as required. Intermountain Electric, Inc. (IME) is committed to providing equal employment opportunities to all employees and applicants and to creating an environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IME will provide reasonable accommodations to applicants and employees who are qualified for a job so that they may perform the essential duties of the position. IME strives to provide a safe work environment for its employees. Under applicable laws and regulations, IME conducts background checks on all final candidates. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation Range The anticipated compensation for this position is USD $26.56/Hr. - USD $35.93/Hr. depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $26.6-35.9 hourly Auto-Apply 60d+ ago
  • A48-Help Desk Technician 48

    FHR 3.6company rating

    Technical support specialist job in Golden, CO

    Job Description 100% on Site. Our direct client has an opening for a Help Desk Technician 48 is 14 months with the option of extension, and the client is in Golden, Colorado 80401 The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues to the next Tier Install, make changes and repair computer hardware and software Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Assist with onboarding and offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation Must be able to pass a background check Proficiency with Windows, Linux, and IOS computers Excellent oral and written communication skills Detail oriented and highly organized to keep tickets in order Ability to remain calm and professional in stressful situations Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment Understanding and appreciation for information security within systems and user devices. Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $41k-71k yearly est. 5d ago
  • Technical Support Specialist, IHD

    Antech Diagnostics 3.7company rating

    Technical support specialist job in Loveland, CO

    We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. The Target Pay Range for this position is $28.17 - $33.65 hourly. At Mars, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio. Essential Duties and Responsibilities Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries. Trains and educates customers on the proper use and expectations of equipment and software. Troubleshoots and resolves software integration issues. Provides “first class” customer service. Provides historical information by thoroughly documenting all customer interactions in our CRM software. Provides on-call / after-hours support on a rotating basis. Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends. May participate in training of new hires when needed. May be requested to participate in wet labs or demos at veterinary conferences or academies. Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings. Education and Experience Associates degree in Veterinary Technology or related field, or equivalent related experience preferred. Certification/Licensure/Registration in Veterinary Technology preferred. Minimum of 2 years' experience in animal hospital or related setting required. Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable. Knowledge, Skills and Abilities Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used. Proven ability to work effectively with end users is . Ability to effectively shift attention between various tasks, team needs, and business demands. Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills. Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely. Ability and diligent willingness to enter and maintain accurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations. Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus. Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team. Ability to work in a corporate environment where daily client interaction is over the phone and at the computer. Ability to communicate verbally on the telephone and in person. Working Conditions The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. All Full-time associates are eligible for the following benefits and more: Paid Time Off & Holidays Medical, Dental, Vision (Multiple Plans Available) Basic Life (Company Paid) & Supplemental Life Short and Long Term Disability (Company Paid) Flexible Spending Accounts/Health Savings Accounts Paid Parental Leave 401(k) with company match Tuition/Continuing Education Reimbursement Life Assistance Program Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
    $28.2-33.7 hourly Auto-Apply 60d+ ago
  • IT Support Specialist

    Builders Corp 4.2company rating

    Technical support specialist job in Aurora, CO

    Job Title: IT Support Specialist Department: Information Technology Reports To: Director of Information Technology Salary: Hourly / $27-$31 hr. Status: Full-Time About the Role Join the Builders IT team and help drive digital transformation and operational excellence across a diverse family of companies. As an IT Support Specialist, you'll support users and systems leveraging industry-leading platforms such as Epicor, Litmos, Monday.com, our advanced Warehouse Management System, and Samsara fleet tracking, Limble fleet maintenance, and other industry-leading technologies. You'll play a key role in enabling business success in retail, logistics, design, and manufacturing. Builders is committed to respect, teamwork, and continuous improvement. You'll work in a collaborative, growth-focused environment where your ideas and expertise make a real impact. If you are passionate about technology, eager to learn, and ready to support a vibrant network of companies, Builders is the place to build your career. Key Responsibilities Provide technical support for users, resolving hardware, software, and network issues. Collaborate with IT team members to solve problems and identify process improvements. Assist with installation, configuration, and updates of software and hardware. Maintain accurate documentation and inventory of equipment. Deliver basic user training and support. Travel to other divisions as needed. What We Value Strong communication, customer service, and interpersonal skills. Ability to manage multiple priorities and work independently. Creative problem-solving and adaptability. Calm, professional demeanor under pressure. Commitment to continuous learning and professional development. Initiative and a growth mindset. Teamwork and collaboration across departments. Qualifications Degree in Computer Science or related field, or 2+ years in IT support or related field preferred. Prior help desk or customer service experience beneficial. Experience with Active Directory, Microsoft 365 Admin, Azure/Entra, MS Sharepoint, Teams and basic networking fundamentals required. Familiarity with network testing tools and protocols. Structured cabling skills preferred. Must be able to lift up to 50 lbs. and use basic hand tools. Relevant certifications (e.g., CompTIA, Microsoft) are a plus. Benefits Vacation Leave Sick Leave 8 Paid Holidays Employee Discount 401k Retirement Plan (with company match) Insurance Medical Dental Vision Disability Life Medical and Dependent Flex Accounts HSA Account Builders serves the Nebraska and Colorado markets plus the surrounding areas. We are a family oriented company seeking constant improvement to support services and being proactive in meeting our customer needs. We do this by building relationships with our customers in order to help them achieve their project goals with teamwork oriented staff, quality products and outstanding customer service. Our customers include contractors, builders, re-modelers and do-it-yourselfers. We offer building materials and home improvement essentials. Each location/department within our organization plays a vital role in helping our customers determine the best solutions for their project, home or commercial needs. Working as a core TEAM we guide our customers from start to finish no matter how large or small. Our TEAM sells, designs, builds and installs the products needed to assist our customers in achieving their goals. Customer Service is KEY to Exceeding our Customers Expectations.
    $27-31 hourly Auto-Apply 32d ago
  • IT Support Specialist

    Imagine! Colorado 4.5company rating

    Technical support specialist job in Lafayette, CO

    This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment. Essential Duties/Responsibilities * Oversees, installs and maintains all computer systems. * Works with users to create and manage network interconnections. * Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications. * Assists users with transitions to new computerized systems as well as new telecommunication systems. * Evaluates, answers inquiries, diagnoses and resolves operational problems. * Provides support for employee-owned devices. * Provides support for all interdepartmental and centralized applications. * Maintains records on computer equipment and peripherals. * Updates knowledge of system hardware and software and recommends upgrades when necessary. * Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance. * Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options. * Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed. * Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment. * This position requires regular use of a personal mobile device such as a smartphone or tablet. Other Duties/Responsibilities * Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager. * Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards. Job Qualifications Knowledge, Skill, and Ability: * Ability to work independently and prioritize tasks/goals for self and others. * Ability to work in a team environment with shared responsibilities. * Effective written and verbal communication skills with individuals and groups at all professional levels. * Effective and creative negotiator and problem solver. * Possession of a valid driver's license and ability to meet Imagine! driving requirements. * Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11. * Microsoft server versions 2008, 2012 and 2016, 2022, and later. * Microsoft SQL server versions 2003, 2012, 2016 and later. * Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools. * Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation. * Familiarity with Active Directory and IT service management tools/ticketing systems. * Strong understanding of networking, security practices, and data protection. Training/Education: * Bachelors degree in related field preferred. * Certificates in IT related training accepted * Ability and willingness to successfully complete Imagine training requirements. Experience: * Combination of education and experience also considered. * 2 years of troubleshooting or help desk experience preferred. Working Environment/Physical Activities * Working conditions varies by location. * Keyboard and mouse use: Up to 7 hours daily. * Clear speaking and hearing for communication. * Lifting: Up to 30 lbs independently, 60 lbs with assistance. * Force exertion: Up to 15 lbs occasionally. * Frequent sitting, repetitive motions, kneeling, twisting, and bending. * Travel: Ability to drive to offsite locations for hardware delivery and user support. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice. Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
    $25k-29k yearly est. 9d ago
  • IT Desktop Technician

    Paytech 4.1company rating

    Technical support specialist job in Colorado

    must be located in Denver, CO. Description FLSA STATUS: Non - Exempt REPORTS TO: Information Technology (IT) Manager The IT Desktop Technician provides day-to-day technical support and administration for the organization's users and systems. This role manages the setup, maintenance, and troubleshooting of desktops, laptops, mobile devices, printers, phones, and collaboration tools, with a focus on Microsoft 365 and SharePoint Online. The technician also assists with IT projects such as cloud migrations and security enhancements, ensuring a reliable and user-friendly technology environment. Strong technical expertise, clear communication, and a customer-focused approach are essential, along with participation in the on-call rotation for after-hours support. ESSENTIAL FUNCTIONS: Responds to incoming Help Desk requests and ensures tickets are resolved or escalated promptly. Provides support for desktop and laptop systems, mobile devices, printers, phones, and collaboration platforms (e.g., Microsoft Teams, OneDrive, SharePoint). Installs and configures new hardware, software, and peripherals as required. Partners with vendors and service providers to resolve escalated technical issues. Maintains hardware and software inventory, ensuring proper lifecycle management and secure disposal of decommissioned equipment. Documents procedures, troubleshooting steps, and solutions to support business continuity and knowledge sharing. Contributes to IT projects, including Microsoft 365 integrations, cloud migration efforts, and security enhancements. SERVICE EXCELLENCE/CUSTOMER SERVICE Delivers outstanding customer service by actively listening, resolving issues quickly, and communicating in a clear and approachable manner. Builds positive relationships with employees at all levels and provides training or guidance to enhance technology adoption. Acts as a trusted resource who makes technology easier and more accessible for non-technical users. COMPLIANCE & SECURITY Maintains documentation and supports activities in accordance with regulatory standards and company policies. Protects sensitive information by adhering to HIPAA, security best practices, and company compliance requirements. Supports implementation of modern security principles, including multi-factor authentication, conditional access, and data protection controls. Participates in required training for compliance related activities (HIPAA, Compliance, Safety, Security, etc.) UNIT SPECIFIC DUTIES & RESPONSIBILITIES / DAY TO DAY OPERATIONS Creates documentation for on-going support, business continuity, and training. Assists with other IT duties as needed or requested by the IT Manager. PROFESSIONALISM Demonstrates accountability, sound judgment, and commitment to professional growth. Participates in team meetings, shares knowledge, and contributes ideas for improving IT operations. Shows empathy and patience when assisting users, adapting communication style to meet varying levels of technical knowledge. CORE VALUES User Focused: Consistently delivers a positive experience by anticipating needs, responding quickly, and providing solutions that are practical and easy to use. Collaboration: Works openly with colleagues and stakeholders, sharing knowledge, offering support, and contributing to team and organizational success above personal agendas. Respect: Listens actively, values diverse perspectives, and communicates clearly and professionally. Demonstrates courtesy and reliability in all interactions. Accountability: Owns responsibilities and commitments, ensuring accuracy and follow-through. Takes pride in delivering high-quality service and support. Integrity: Acts honestly, ethically, and transparently. Builds trust by aligning words with actions and maintaining consistent professional behavior. Adaptability: Embraces change, remains flexible in fast-paced environments, and continuously seeks ways to improve through evolving technology and practices. JOB SPECIFICATIONS: Bachelor's degree in Computer Science, Information Systems, or related field is preferred. Equivalent certifications or experience may be considered. Candidates should have 2-5 years of experience in desktop support or IT systems administration. This role requires excellent communication and customer service skills, with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving abilities, attention to detail, and the capacity to work independently as well as on a team are essential. This position must be located in Denver, CO. This job description is subject to change at any time. PayTech is an equal opportunity employer and does not discriminate against any prospective employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age. Compensation for the position is based upon work experience, training, and certifications. The hourly compensation range for this role is from $29.00 up to $33.00 DOE. The benefits available with this position include: · Paid time off (vacation, sick, medical) · Paid holidays · Medical Insurance · Dental Insurance · Vision Insurance · Company Paid Life Insurance · Voluntary Life Insurance · Voluntary STD · Voluntary LTD · Voluntary Accident Insurance · Identity Theft Protection · 401(k)
    $29 hourly Auto-Apply 60d+ ago

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  1. 360 IT Professionals

  2. Ask It Consulting

  3. VTech

  4. US IT Solutions

  5. General Dynamics

  6. URSA Major Minerals

  7. Wowza Media Systems

  8. Encore Electric

  9. Walmart

  10. Integrated Resources

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