It Support Specialist Jobs in Coshocton, OH - 468 Jobs

• Responsible for coding, testing, implementing, maintaining, and supporting changes in the application.
• The ServiceNow SME will be responsible for core system configuration.
• Implementation of ServiceNow
• Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
• Identify system deficiencies and recommend solutions
• Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
• Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
• Ensure tool configuration consistency across development, QA, and production environments
• Participate in ongoing production support and end user support.

If you are hired into a Colorado work location, the anticipated compensation range for the position $115,000 to $177,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Routinely required to be involved in selling ranging from initial client exploratory meeting, gathering requirements, structuring solution bid, and ramping up the team for execution.•Analyze client current state, define key outcomes, define/revise IT strategy, design conceptual solutions, plan and execute design and implementation work (with support from technical specialists), while accounting for time, cost and quality targets•Accountable for successful delivery of highly complex, multi-disciplined consulting engagements that deliver lasting and measurable value to clients
Develop a point of view, capture, prioritize and analyze technical (functional and non-functional) requirements
Possess strong leadership skills and further the evolution of intellectual capital assets and developing practice resources
Assemble and lead a team of consultants and architects with engagement management oversight
Manage the engagement contracts to terms and conditions•Educate, mentor and coach teamsin applying consulting techniques•Facilitate and capture lessons learned from engagements to update methodologies and assets
Conduct consultinglunch and learns to disseminate knowledge•Lead the effort to expandservice offerings
Manage and lead multi-discipling complex engagements with multiple teams•Lead a group of individuals to ensure they are mentored, have skills, objectives and learning plans along with support to attain utilization KPIs

Routinely required to be involved in selling ranging from initial client exploratory meeting, gathering requirements, structuring solution bid, and ramping up the team for execution.•Analyze client current state, define key outcomes, define/revise IT strategy, design conceptual solutions, plan and execute design and implementation work (with support from technical specialists), while accounting for time, cost and quality targets•Accountable for successful delivery of highly complex, multi-disciplined consulting engagements that deliver lasting and measurable value to clients
Develop a point of view, capture, prioritize and analyze technical (functional and non-functional) requirements
Possess strong leadership skills and further the evolution of intellectual capital assets and developing practice resources
Assemble and lead a team of consultants and architects with engagement management oversight
Manage the engagement contracts to terms and conditions•Educate, mentor and coach teamsin applying consulting techniques•Facilitate and capture lessons learned from engagements to update methodologies and assets
Conduct consultinglunch and learns to disseminate knowledge•Lead the effort to expandservice offerings
Manage and lead multi-discipling complex engagements with multiple teams•Lead a group of individuals to ensure they are mentored, have skills, objectives and learning plans along with support to attain utilization KPIs

Provide billable advisory network consulting services for SDx, Edge networking, Private 5G networks and network security.

SDN/Edge/5G - skills for edge computing are system design, networking, database expertise and security. SDN - Datacenter/cloud infrastructure, policy, network virtualization. 5G - strong knowledge of 5G technology and impact on business adoption.

If you are hired into a Colorado work location, the anticipated compensation range for the position $144,000 to $222,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Routinely required to be involved in selling ranging from initial client exploratory meeting, gathering requirements, structuring solution bid, and ramping up the team for execution.•Analyze client current state, define key outcomes, define/revise IT strategy, design conceptual solutions, plan and execute design and implementation work (with support from technical specialists), while accounting for time, cost and quality targets•Accountable for successful delivery of highly complex, multi-disciplined consulting engagements that deliver lasting and measurable value to clients
Develop a point of view, capture, prioritize and analyze technical (functional and non-functional) requirements
Possess strong leadership skills and further the evolution of intellectual capital assets and developing practice resources
Assemble and lead a team of consultants and architects with engagement management oversight
Manage the engagement contracts to terms and conditions•Educate, mentor and coach teamsin applying consulting techniques•Facilitate and capture lessons learned from engagements to update methodologies and assets
Conduct consultinglunch and learns to disseminate knowledge•Lead the effort to expandservice offerings
Manage and lead multi-discipling complex engagements with multiple teams•Lead a group of individuals to ensure they are mentored, have skills, objectives and learning plans along with support to attain utilization KPIs

Provide billable advisory network consulting services for SDx, Edge networking, Private 5G networks and network security.

SDN/Edge/5G - skills for edge computing are system design, networking, database expertise and security. SDN - Datacenter/cloud infrastructure, policy, network virtualization. 5G - strong knowledge of 5G technology and impact on business adoption.

If you are hired into a Colorado work location, the anticipated compensation range for the position $144,000 to $222,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Provide billable advisory network consulting services for SDx, Edge networking, Private 5G networks and network security.

SDN/Edge/5G - skills for edge computing are system design, networking, database expertise and security. SDN - Datacenter/cloud infrastructure, policy, network virtualization. 5G - strong knowledge of 5G technology and impact on business adoption.

If you are hired into a Colorado work location, the anticipated compensation range for the position $144,000 to $222,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Boeing Talent Acquisition is seeking At Boeing, we innovate and collaborate to make the world a better place. Boeing's single analytical data plane in Google Cloud Platform serves as the foundation for data analytics capability of the company. We are looking for a passionate and talented Senior Service/Site Reliability Specialists to join us!

The Boeing Cloud Data Analytics Platform Team builds Boeing's single analytical data plane in Google Cloud Platform that serves as the foundation for data analytics capability of the company. Lead Senior Services/Site Reliability Specialist At Boeing, we innovate and collaborate to make the world a better place. Boeing Talent Acquisition is seeking

The Systems Administrator EMR is responsible for process design, implementation, testing, training and on-going support of the Electronic Medical Records

Securitas Electronic Security, Inc. (SES) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

Be a recognized thought leader inside of Kyndryl and outside in the market

Provide billable advisory network consulting services for SDx, Edge networking, Private 5G networks and network security.

SDN/Edge/5G - skills for edge computing are system design, networking, database expertise and security. SDN - Datacenter/cloud infrastructure, policy, network virtualization. 5G - strong knowledge of 5G technology and impact on business adoption.

If you are hired into a Colorado work location, the anticipated compensation range for the position $144,000 to $222,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Actalent connects passion with purpose. The Controls Support Engineer provides technical support for automated material handling equipment in warehouses and distribution centers, using complex troubleshooting and problem solving with an array of technical tools. Technical support,Controls Support Engineer,PLC,Controls Tech,plc troubleshooting Skills: Technical support, Controls Support Engineer, PLC, Controls Tech, plc troubleshooting Actalent is an operating company of Allegis Group, the global leader in talent solutions. Actalent promotes consultant care and engagement through experiences that enable continuous development.

Truck Sales & Service, Inc. has the opportunity as a Back Parts Counter Specialist.

Provide billable advisory network consulting services for SDx, Edge networking, Private 5G networks and network security.

SDN/Edge/5G - skills for edge computing are system design, networking, database expertise and security. SDN - Datacenter/cloud infrastructure, policy, network virtualization. 5G - strong knowledge of 5G technology and impact on business adoption.

If you are hired into a Colorado work location, the anticipated compensation range for the position $144,000 to $222,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Securitas Electronic Security, Inc. (SES) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

Requirements: 3 or more years selling managed IT services and managed security services for a Managed Services Provider (MSP organization. Backed by 20 years of technology service and a national network of expert engineers, VEIT is uniquely positioned to support managed IT services, IT hardware and software, security, communication and data needs. Visual Edge IT (VEIT) is a full-service IT management solution organization including 24/7 remote monitoring and administration of networks, service desk, data backup and cyber security protection. Visual Edge IT is comprised of talented, driven, and passionate people who work to provide unduplicated service to our internal and external clients.

17. Participate in and practice the FASTSIGNS sales mentality of Everybody Sells . Project Support Specialist is responsible for the successful design, fabrication, and installation of signs and graphics inquired and/or ordered by customers.

Provides professional and courteous service to internal and external clients. Processes daily accounting transactions, maintains and balances the field office bank account and cashbook. Monitors and audits open items for proper placement and balances monthly bank statements. Accepts and processes premium payments from internal and external clients. Assists in conservation efforts by contacting policyholders while following identified privacy guidelines. Completes appropriate policy transactions and thoroughly reviews and validates output to ensure accuracy. Provides courteous, professional and timely responses to internal and external client inquiries. Ensures processing techniques are compliant with processing guidelines. Provides recruiting and marketing support, by maintaining materials, compiling data, and submitting sources for candidate recruiting and leads opportunities. Partners with Agency and Sales Management teams to support the overall goals of the office.

• Provides professional and courteous service to internal and external clients. Processes payments and policy transactions on administrative systems. Resolves inquiries received via telephone, written correspondence or walk-in office visits. Collaborates with various departments as needed and escalates to management when necessary.

• Champions proactive client retention processes by identifying clients suggestions for improvement and making recommendations to management. Facilitates the conservation program by contacting the client for payment options and partnering with sales associates and management to conserve policies.

• Supports the Agency by identifying marketing and recruiting event opportunities. Identifies cross-selling opportunities and submits potential sales leads during client interactions and within natural markets utilizing tailored approaches.

• Works closely with Operations and Support Supervisor to support the needs of other offices within the Agency, plans ahead to accommodate changes in workload while minimizing the risk of impact to service levels, goals or objectives.

• Prepares and delivers daily bank deposits and balances office cashbook and bank account accurately and by following identified guidelines.

• Fosters a culture within the Agency that promotes open communication, integrity, professionalism, teamwork and a sense of urgency.

• Maintains thorough product and procedural knowledge.

• Performs other duties as assigned by management.

• Possess excellent verbal and written communication skills with the ability to successfully interpret and communicate business needs between field and home office in a clear and concise manner. Will be expected to provide examples of written work such as correspondence, reports, etc.

• Demonstrated experience in customer service, identifying client problems/issues, providing and initiating effective solutions. Effectively articulating information to clients in an empathetic and understanding manner to resolve customer concerns/inquiry.

• Demonstrated experience maintaining a calm and professional demeanor when handling demanding situations.

• Proven experience coordinating multiple assignments and completing assigned tasks accurately and on a timely basis. Expected to cite examples of organization skills and methods used to manage or prioritize workload demands.

• Possesses and displays a strong attention to detail.

• Demonstrated ability to effectively interact and communicate with all stakeholders.

• Must provide examples from work experience demonstrating flexibility to meet department and customer needs.

Educational Requirements

• Some college preferred.

Computer Skills and Knowledge of Hardware & Software Required

• Working knowledge of word processing, spreadsheet and database applications.

Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.)

• Series 6 or equivalent, preferred but not required.

Position Demands

• Extended hours required during peak workloads or special projects.

• Willingness to travel as needed and occasionally to areas outside the territory normally assigned.

Requisition ID: 2022-17655

Street: 1226 SOUTHGATE PKWY

The Systems Administrator EMR is responsible for process design, implementation, testing, training and on-going support of the Electronic Medical Records

The Specialist Shower Installer is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will also develop new customers by identifying opportunities to sell additional work.

About The College of Wooster: Through this distinctive program, every Wooster student develops abilities valued by employers and graduate schools alike: independent judgment, analytical ability, creativity, project-management and time-management skills, and strong written and oral communication skills. Location: Wooster, OH Supports faculty, students, and staff in the preparation and use of multimedia and digital video capture, production, and streaming, particularly as relates to Wooster's educational program or related events. The College of Wooster is seeking a Technician in the Information Technology Office. Wooster offers an excellent, comprehensive liberal arts education, culminating in a rigorous senior project, in which each student works one-on-one with a faculty mentor to conceive, organize and complete a significant research project on a topic of the student's own choosing.

Actalent is an operating company of Allegis Group, the global leader in talent solutions. Actalent connects passion with purpose Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more Every day, our experts around the globe are making an impact. Actalent promotes consultant care and engagement through experiences that enable continuous development.

Assist with the implementation of solutions at the operating location and ensure that these solutions are consistent with the overall IT strategy of Delaware North. Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing and simulcast wagering. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Delaware North Gaming is hiring an IT Technician to join our team at Wheeling Island Casino, in Wheeling, West Virginia. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom. As an IT Technician, you will work with the Operation Lead to support daily technical operations at Wheeling Island Casino.

Lead requirements gathering workshops
Lead high-level design workshops
Draft detailed technical design documents for the PIM Components involving Data Model, Workflows, Business Rules and Up/Downstream Integration
Lead the development team and review the build phases
Support the build and unit testing of PIM components
MDM / PIM Knowledge
Experience in Leading development team
Experience in technical design documentation

MCPc is an industry leading managed endpoint computing, technology logistics, asset management, and sustainability organization that provides a proven, powerful end-to-end lifecycle management protocol. As such, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.Job DescriptionThe Desktop Support Technician's role is to support and maintain organizational computer systems, desktops, and peripherals.

Expert Technical Solutions is seeking a Technical Support Generalist for one of our industry leading clients in Canton, Ohio.

IT FIELD OPERATIONS TECHNICIAN JOB REQUIREMENTS

• Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands on experience in electronics is required.
• Ability to logically troubleshoot and repair hardware and software associated with computers, peripheral devices, voice systems, data networks, and telecommunications systems.
• Knowledge of voice, data, and wireless systems and troubleshooting techniques.
• Knowledge of PC hardware, operating systems, and associated peripheral and software components.
• Knowledge of Point of Sale Equipment Software (Panasonic, NCR, etc) Recommend
• Knowledge of Windows 7/8/10 Pro
• Must have basic networking skills (IP Schemes, Subnets Mask)
• Knowledge of pulling and terminating Ethernet drops
• Knowledge of ANSI TIA/EIA T568 Wiring Standards
• Must be able to use step ladders and extension ladders
• Must demonstrate computer / networking skills.
• Ability to work independently, self-starter with good time management skills.
• Must have good verbal and written communications skills.
• Must have CLEAN driving record.
• A+ Certification is a plus but not required.

Work Environment & Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to travel to remote sites on a daily basis.
• On rare occasions, might have to travel to remote sites up to 5 hours away
• Overnight hotel says may be required during remodels and equipment upgrades.
• Early morning and evening work may be required at times.
• Frequently required to stand for prolonged periods, up to six hours in an eight hour day.
• The employee must occasionally lift and/or move up to 50 pounds
• Required to lift up to 15lbs. overhead while standing on a ladder.
• Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer and digital meters. Must have close- and long-range clarity of vision, three-dimensional vision, and precise hand-eye coordination.
• Must be able to hear, stand/walk, reach with hands/arms, and stoop/kneel/crouch/climb ladders.
• The employee might have to work on gantries, and on man lifts in order to perform some of their duties

The employee will be performing work outdoors throughout the year, and will be exposed to the outdoor conditions.

Education Required

• Associates or better in Electronics Technology or related field

Skills Required

• Problem Solving Analysis

• Responsible for coding, testing, implementing, maintaining, and supporting changes in the application.
• The ServiceNow SME will be responsible for core system configuration.
• Implementation of ServiceNow
• Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
• Identify system deficiencies and recommend solutions
• Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
• Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
• Ensure tool configuration consistency across development, QA, and production environments
• Participate in ongoing production support and end user support.

If you are hired into a Colorado work location, the anticipated compensation range for the position $115,000 to $177,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

My client is a local, well-known company that is looking for a Technical Support Representative to join their Verification of Installment (VOI) team.

IT FIELD OPERATIONS TECHNICIAN JOB REQUIREMENTS

• Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands on experience in electronics is required.
• Ability to logically troubleshoot and repair hardware and software associated with computers, peripheral devices, voice systems, data networks, and telecommunications systems.
• Knowledge of voice, data, and wireless systems and troubleshooting techniques.
• Knowledge of PC hardware, operating systems, and associated peripheral and software components.
• Knowledge of Point of Sale Equipment Software (Panasonic, NCR, etc) Recommend
• Knowledge of Windows 7/8/10 Pro
• Must have basic networking skills (IP Schemes, Subnets Mask)
• Knowledge of pulling and terminating Ethernet drops
• Knowledge of ANSI TIA/EIA T568 Wiring Standards
• Must be able to use step ladders and extension ladders
• Must demonstrate computer / networking skills.
• Ability to work independently, self-starter with good time management skills.
• Must have good verbal and written communications skills.
• Must have CLEAN driving record.
• A+ Certification is a plus but not required.

Work Environment & Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to travel to remote sites on a daily basis.
• On rare occasions, might have to travel to remote sites up to 5 hours away
• Overnight hotel says may be required during remodels and equipment upgrades.
• Early morning and evening work may be required at times.
• Frequently required to stand for prolonged periods, up to six hours in an eight hour day.
• The employee must occasionally lift and/or move up to 50 pounds
• Required to lift up to 15lbs. overhead while standing on a ladder.
• Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer and digital meters. Must have close- and long-range clarity of vision, three-dimensional vision, and precise hand-eye coordination.
• Must be able to hear, stand/walk, reach with hands/arms, and stoop/kneel/crouch/climb ladders.
• The employee might have to work on gantries, and on man lifts in order to perform some of their duties

The employee will be performing work outdoors throughout the year, and will be exposed to the outdoor conditions.

EducationRequired

• Associates or better in Electronics Technology or related field

SkillsRequired

• Problem Solving Analysis

Be a recognized thought leader inside of Kyndryl and outside in the market

The Boeing Cloud Data Analytics Platform Team builds Boeing's single analytical data plane in Google Cloud Platform that serves as the foundation for data analytics capability of the company. Boeing Talent Acquisition is seeking At Boeing, we innovate and collaborate to make the world a better place. We are looking for a passionate and talented Senior Service/Site Reliability Specialists to join us!

Whether youre an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be part of a growing team. Daily responsibility working with Revolution Group on reviewing server logs

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed.

JOB RESPONSIBILITIES

• Meets regularly with Funeral Director(s) to ensure customer needs are met

• Frequently communicates with families to coordinate activities

• Takes first calls and dispatches removal teams

• Collects vital information, files death certificates and insurance claims

• Schedules appointments for Funeral Directors

• Designs and prints memorials; creates, scans, and corrects arrangement documents

• Orders merchandise, flowers, urns

• Schedules services including coordinating with churches, cemeteries and staff

• Assists with setting up funeral/visitation areas and take down

• Assists during funeral services and events

• May be required to ensure company vehicles are clean and fueled, prior to and after services

• Adheres to all Company and Regulatory requirements

• Performs other administrative duties for the location when time permits

MINIMUM Requirements

Education

• High School diploma or equivalent

Certification/License

• Good driving record and valid drivers license

Experience

• 2 years of experience in an office clerical or customer service capacity required

• Experience working in a customer-focused and fast-paced professional environment required

• Funeral industry experience preferred but not required

Knowledge, Skills and Abilities

• Strong knowledge of computers and software

• Above average communication skills

• High level of compassion and integrity

• Problem solving skills

• Ability to multi task and set priorities

• Ability to maintain confidentiality

• Ability to work beyond standard business hours including weekends

• Detail oriented

• Professional team player

• Pro-actively seeks out tasks

• Motivated, enthusiastic work ethic

Work CONDITIONS

When considering the work hours associated with this job, the following factors may apply:

Work Environment

• Mostly works indoors during all seasons and weather conditions

• Occasional work outdoors

• Limited amount of local and/or multiple location traveling required

• Professional dress is required when in contact with families

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day

• Occasional periods of time standing, up to 3 hours per day

• Climbing stairs to access buildings

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

• Ability to lift up to 20 pounds

Work Hours

• Working beyond standard business hours as the need arises

Postal Code: 44902

Category (Portal Searching): Operations

Job Location: US-OH - Mansfield

Provides professional and courteous service to internal and external clients. Processes daily accounting transactions, maintains and balances the field office bank account and cashbook. Monitors and audits open items for proper placement and balances monthly bank statements. Accepts and processes premium payments from internal and external clients. Assists in conservation efforts by contacting policyholders while following identified privacy guidelines. Completes appropriate policy transactions and thoroughly reviews and validates output to ensure accuracy. Provides courteous, professional and timely responses to internal and external client inquiries. Ensures processing techniques are compliant with processing guidelines. Provides recruiting and marketing support, by maintaining materials, compiling data, and submitting sources for candidate recruiting and leads opportunities. Partners with Agency and Sales Management teams to support the overall goals of the office.

• Provides professional and courteous service to internal and external clients. Processes payments and policy transactions on administrative systems. Resolves inquiries received via telephone, written correspondence or walk-in office visits. Collaborates with various departments as needed and escalates to management when necessary.

• Champions proactive client retention processes by identifying clients suggestions for improvement and making recommendations to management. Facilitates the conservation program by contacting the client for payment options and partnering with sales associates and management to conserve policies.

• Supports the Agency by identifying marketing and recruiting event opportunities. Identifies cross-selling opportunities and submits potential sales leads during client interactions and within natural markets utilizing tailored approaches.

• Works closely with Operations and Support Supervisor to support the needs of other offices within the Agency, plans ahead to accommodate changes in workload while minimizing the risk of impact to service levels, goals or objectives.

• Prepares and delivers daily bank deposits and balances office cashbook and bank account accurately and by following identified guidelines.

• Fosters a culture within the Agency that promotes open communication, integrity, professionalism, teamwork and a sense of urgency.

• Maintains thorough product and procedural knowledge.

• Performs other duties as assigned by management.

• Possess excellent verbal and written communication skills with the ability to successfully interpret and communicate business needs between field and home office in a clear and concise manner. Will be expected to provide examples of written work such as correspondence, reports, etc.

• Demonstrated experience in customer service, identifying client problems/issues, providing and initiating effective solutions. Effectively articulating information to clients in an empathetic and understanding manner to resolve customer concerns/inquiry.

• Demonstrated experience maintaining a calm and professional demeanor when handling demanding situations.

• Proven experience coordinating multiple assignments and completing assigned tasks accurately and on a timely basis. Expected to cite examples of organization skills and methods used to manage or prioritize workload demands.

• Possesses and displays a strong attention to detail.

• Demonstrated ability to effectively interact and communicate with all stakeholders.

• Must provide examples from work experience demonstrating flexibility to meet department and customer needs.

Educational Requirements

• Some college preferred.

Computer Skills and Knowledge of Hardware & Software Required

• Working knowledge of word processing, spreadsheet and database applications.

Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.)

• Series 6 or equivalent, preferred but not required.

Position Demands

• Extended hours required during peak workloads or special projects.

• Willingness to travel as needed and occasionally to areas outside the territory normally assigned.

Requisition ID: 2021-16833

Street: 2914 CLEVELAND RD STE A

We are open to this role working a hybrid in office with remote flexibility from our Canton, OH location or if not local, fully remote caniddates will be considered in the US. Join us!In March 2022, New Mountain Capital and Endicott Capital acquired our business from Verisk, kicking off the next phase of growth in our 30-year history. Job Description Verisk 3E is looking for a Software Support Engineer to join the team. Refine and format final product.Performs analysis and design of complex client configuration requests for Verisk 3E's 3E Generate product.Provide second level technical support for 3E Generate and 3E Notify.

Helpdesk/Desktop Support Technicians (Level II) will receive escalated PC and peripheral support and maintenance within the organization's desktop computing environment. This position will train onsite from 8-5pm Monday through Friday. Once trained, it will be a remote position working 12 hour shifts.
Job duties include:

Installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance

Troubleshooting problem areas (in person, by telephone, or via e-mail) within the helpdesk environment

Providing quality customer experience in a timely and accurate fashion