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  • Associate Client Service & Product Support Specialist

    ADP 4.7company rating

    Technical support specialist job in Maitland, FL

    ADP is hiring an Associate Client Service - Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you seeking an inclusive environment with a culture of collaboration and belonging? If so, this may be just the opportunity you've been searching for! In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication. Don't worry if you have no prior tax experience; we'll train you to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients. Ready to #MakeYourMark? Apply now! To learn more about Client Service at ADP, visit ************************************************ What you'll do: Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies. Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions. Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything. You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training. Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner. TO SUCCEED IN THIS ROLE: You have at least one year of client service and/or call center experience OR a minimum of two years of Insurance/Financial Institution experience. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution. You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: * Experience noted above OR * Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact. Preferred Qualifications: * Bilingual in Spanish preferred but not required; ability to communicate effectively with Spanish-speaking clients is a plus * Strong analytical and problem-solving skills with the ability to make informed decisions YOU'LL LOVE WORKING HERE BECAUSE YOU CAN Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Balance work and life. Resources and flexibility to more easily integrate your work and your life. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impacton the communities in which we work and live. Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply today! A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $31k-55k yearly est. 2d ago
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  • Tech Support Specialist - Winter Springs, FL

    American Premier Services 3.6company rating

    Technical support specialist job in Winter Springs, FL

    Full-time Description Responsibilities: Support all first-level issues related to electronics and devices, including assistance with Help Desk tickets and coordination with IT. Set up company-issued phones and other electronic equipment. Asset manage company-issued IT equipment (phones, computers, printers, tablets). Collaborate with IT to create company email accounts and troubleshoot login issues. Communicate with new hires to provide login information, ensure their equipment is configured correctly, and confirm proper setup. Support administrative sites and functions. Troubleshoot and resolve technology-related issues. Perform additional tasks as assigned by management. Job Requirements: BA/BS degree or equivalent combination of education and experience. Excellent organizational skills with strong attention to detail. Good communication and problem-solving skills. Salary Description $40,000 - $45,000 annually
    $40k-45k yearly 22d ago
  • Technical Support Specialist

    Wavetronix 3.6company rating

    Technical support specialist job in Oviedo, FL

    Product Support Technician Success Profile *This role will be advertised as Technical support specialist but internally will be called Product support specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.
    $38k-69k yearly est. Auto-Apply 60d+ ago
  • CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60002082

    State of Florida 4.3company rating

    Technical support specialist job in Daytona Beach, FL

    Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60002082 Pay Plan: Career Service 60002082 Salary: Current Employees will be compensated in accordance with DCF salary policy. Total Compensation Estimator Tool Department of Children and Families Child Protective Field Support Analyst - Anticipated Vacancy Circuit 7 Internal Agency Only Current Employees will be compensated in accordance with DCF salary policy. The primary focus of the Field Support Analyst will be to review investigations received through the Florida Abuse Hotline to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed. The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the FSA will request and review any records pertinent to the assessment of the family. The FSA will be co-located with Investigative staff to support Child Protective Investigators, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities. DUTIES AND RESPONSIBLITIES: The CPI Field Support Analyst will coordinate in collaboration with the CPI Supervisor to ensure the following is being effectively completed in support of CPI investigative staff: * Provides support and assistance in coordinating referrals, appointments, record retrieval etc. * Pre-Commencement consultations and review of prior FSFN and Law Enforcement records. * Record Requests including but not limited to: school records, Law Enforcement reports, medical records, prior provider records and/or assessments etc. * Surgical Review of the records that are retrieved to assist in assessment and decision making for each case assigned to the Units they are assigned to. * In-Depth interpretation of the records to ensure an assessment is made in conjunction with Florida's current practice models. * High Risk cases will be flagged and tracked by this position, and the seamless investigative activities will be ensured. * Consults with the CPIs, and ensures written referrals are completed for the identified services and/or supports requested by the CPI or CPIS * Coordinates OTI/OTI transfer requests. * Coordinates Subject Matter Experts to assist CPI in decision making KNOWLEDGE, SKILLS, AND ABILITIES: The ideal candidate for this position would be knowledgeable in Florida's Child Welfare system, demonstrate the ability to critically think through a variety of situations, and possess the ability to provide feedback to staff in a strength-based way. The candidate should be highly organized, can multi-task, will assist in coordination and follow up on multiple activities. The candidate must have the ability to create and enhance relationships with partners and stakeholders to ensure open communication and collaboration in various settings and situations. The selected candidate should also be well versed in a variety of programs such as FSFN, CCWIS, MS Suite, Word and Excel to ensure that data is collected and analyzed on a consistent basis. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $29k-39k yearly est. 11d ago
  • IT SUPPORT ANALYST I (Ocala, FL - Onsite Position)

    Radiology Associates of Ocala 4.5company rating

    Technical support specialist job in Daytona Beach, FL

    Job Description Job Title: IT Support Analyst I Job Type: Full-Time Company: Reliance Management Services About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology, we want to hear from you. Position Summary The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience. Key Responsibilities Install, configure, and upgrade operating systems and business software Set up and support computer hardware, monitors, network equipment, and peripherals Troubleshoot and resolve hardware, software, email, network, and peripheral issues Support users via centralized help desk and provide clear technical guidance Document equipment repairs, installations, and removals Train users on common business applications (e.g., Microsoft Office Suite) Contribute to system planning, hardware/software recommendations, and procedures Stay up to date on technology trends and make proactive suggestions Maintain user confidentiality and adhere to company protocols Qualifications High school diploma or GED required 2+ years of experience in IT support or related field (or equivalent education and experience) Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed Valid Florida Class E driver's license and clean driving record Strong understanding of computer hardware, networks, and business software Experience supporting users in a professional IT environment Excellent troubleshooting skills and ability to explain complex issues clearly Strong organization, time management, and communication skills Ability to work independently and manage overnight responsibilities effectively Preferred Skills Knowledge of server and network infrastructure Experience with financial or healthcare IT systems Familiarity with modern communication tools and ticketing systems Why Join Us? At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration. Employee Benefits 15 days Paid Time Off (PTO) 8 Paid Holidays Medical, Dental & Vision Insurance Paid Life and AD&D Insurance Employee Assistance Program (EAP) Employee Recognition Programs Corporate Discounts 401(k) Program Employee Referral Bonus Program Equal Opportunity Employment Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.
    $46k-56k yearly est. 5d ago
  • On-Call IT Field Technician & TV Configuration - Alafaya, FL - Hiring Now

    Geeks On Site 3.1company rating

    Technical support specialist job in Alafaya, FL

    On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 8d ago
  • Luxury Residential Technology Specialist

    ZIO

    Technical support specialist job in Winter Park, FL

    ZIO is currently seeking qualified candidates for the role of Luxury Residential Technology Specialist. The Luxury Residential Technology Specialist is responsible for performing a variety of client-focused activities such as identifying needs and working with the engineering team to deliver various types of proposals for residential AV and lighting system designs, staying current with the latest residential technology solutions, products, and best-practices, maintaining relationships with vendors and most importantly, maintaining and nurturing client relationships early in their introduction to ZIO and throughout the life-cycle of the relationship over many years. If you have strong experience working in the residential luxury technology (CEDIA) industry, read on. Please note, applications without industry experience will not be considered for this role. Work Activities and Duties The various functions include but are not limited to the following activities: Client relationship management in our 20+ year established and award-winning luxury residential market including Audio & Video, Smart Home, Lighting Control, Shading, Security & Video Surveillance business. Maintain positive relationships with clients, industry contacts and project stakeholders such as Architects, designers, contractors and builders. Manage and cultivate new sales opportunities provided by ZIO. Work with the engineering department to generate budgets, proposals and scopes of work. Meet with the client to uncover needs, present solutions and ensure ZIO is engaged to provide the proposed solution. Monitor the status of ongoing luxury residential projects and act as the client's advocate to ensure they receive the proposed solution meeting ZIO's standards. Lead and/or participate in client walk-thru and education as needed during the project. Maintain ongoing relationships with clients to generate referrals and continuing business. Competencies and Qualifications The Luxury Residential Technology Specialist should possess the following knowledge, skills, abilities, and characteristics to be successful in this position: Previous luxury Client relationship management experience. Proven track record managing, maintaining and building professional relationships. Ability to use critical thinking skills, think strategically and contribute at all levels in. A sound technical aptitude An understanding of luxury residential Audio Visual and Lighting Systems and Technical design is highly desirable. Personal Integrity and Exceptional Ethics. About ZIO ZIO (ZIO Group, LLC) designs and installs integrated technology solutions for large commercial and luxury residential markets. Founded in 2000, ZIO is recognized as an industry leader and has received multiple industry honors and awards. ZIO believes that the key to keeping great talent is treating them well. We realize it isn't all about the money. Some of the benefits we offer: Paid Training, certifications, and industry events Semi-annual career coaching and development to help you achieve you achieve your long-term goals Retirement Matching Health & Dental Insurance Paid Holidays & Time Off Company events such as go-kart racing, bowling, and other events you can help organize on a quarterly basis Profit sharing If you believe your work is a personal reflection of yourself, strive for success in everything you do, and you have a passion for constant learning then you should apply now. ZIO is going places and we need great people like you to get there. How to Apply & What Happens Next: Step 1: Apply online with attached resume. Step 2: Complete Predictive Index assessment using this link: ZIOLuxuryResidentialTechnologySpecialist_202919 Step 3: If selected, you'll go through a structured interview process-starting with a phone screen and followed by 2 in-person interviews. Step 4: We'll send regular updates on where things stand. From application to offer, the full process usually takes 4-6 weeks. If you've read this far, and this sounds like you - this is your opportunity to join the ZIO team! We look forward to hearing from you! ZIO is an Equal Opportunity Employer and a Drug-Free Workplace.
    $65k-100k yearly est. 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support specialist job in Deltona, FL

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $49k-67k yearly est. 22d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Longwood, FL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $34k-46k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Deltona, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-45k yearly est. 15d ago
  • Desktop Support Specialist

    Bridge Specialty Group

    Technical support specialist job in Daytona Beach, FL

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. SummaryResponsible for resolving Tier 1 issues and assisting with Tier 2 incidents, including hardware, software, and basic network troubleshooting. Provides multi-channel user support and assists with system administration tasks such as account management, endpoint updates, and basic server-related activities as assigned. Supports physical device maintenance, configuration, deployment, and general IT operations.Essential Duties and Functions Provides front-line support for Tier 1 and Tier 2 issues via phone, email, remote tools, or in person. Troubleshoots software, operating system, and application-related issues. Supports network connectivity troubleshooting including Wi-Fi, VPN, and printer access. Assists with user account provisioning, password resets, MFA support, and group membership changes. Participates in testing new hardware and software to meet business requirements. Assists with documenting procedures, tutorials, and end-user instructions. Monitors system alerts, endpoint compliance, patch status, and system health checks. Supports O365 administration tasks such as mailbox troubleshooting, licensing, and permissions. Assist with asset inventory and technology refresh cycles. Participates in small IT projects, office moves, and equipment deployment activities. Adheres to IT security practices. Fosters team cohesion by consistently demonstrating diplomatic, professional, and effective written and verbal communication. Strictly adheres to company confidentiality policies and procedures, safeguarding sensitive information at all times. Any other duties as may be assigned. Required Qualifications AS/BS in Information Technology, Computer Science, or equivalent experience. Knowledge of desktop and laptop hardware components and peripherals Proficiency in diagnosing and resolving hardware, software, and networking issues Ability to work independently and as part of a team Strong analytical and problem-solving abilities Excellent communication and interpersonal skills Familiarity with Windows OS administration Basic networking fundamentals including TCP/IP, DNS, DHCP Experience with mobile device support and MDM platforms Preferred Qualifications 3 - 5 years of experience in IT support Experience in a customer service focused end user support role Microsoft Systems Proficiency Cloud Administration Proficiency Network application proficiency (VPN, monitoring tools, shared drives) - CompTIA A+, Network+, or Security+ certification Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $35k-47k yearly est. Auto-Apply 1d ago
  • Associate Product Support Engineering Data Specialist

    Jeppesen 4.8company rating

    Technical support specialist job in Daytona Beach, FL

    Company: The Boeing Company Boeing Global Services (BGS) has an exciting opportunity for an Associate Product Support Engineering Data Specialist to support Boeing Defense, Space & Security (BDS) Air Dominance\Phantom Works. In this role, you will be part of a high performing, cross functional team building next generation, state-of-the-art capability. This position will directly report to the BGS Product Support Technical Manager, indirectly report to the AP1 Program Manager, and be assigned to one of the three BGS Product Support Integrated Logistics teams. As an Integrated Logistics Product Team member, the successful candidate will support the teams RAA (responsibility, accountability and authority) to complete a portion of the ILS teams' combined statement of work and deliverables for the program. Position Responsibilities Supports developing, analyzing collecting, and storing various system support technical data elements and specifications for evaluation and assist with making recommendations. Supports providing recommendations on product supportability and establishing product supportability operational maintenance tasks, resources, and support systems to achieve supportability requirements for a single equipment subsystem. Assists with identifying and analyzing logistics support candidates from product definition and develops logistics support analysis records and reports. Supports determining spares provisioning requirements for spare and replacement parts, levels, and stocking for a single customer and contract type. Supports, produces, delivers, sustains, and manages S1000D compliant operating, wiring, and technical orders. Assist in preparing technical documentation for operating, testing, and maintaining aircraft systems/components Support applicable subject matter experts to define Integrated Logistics Support technical approaches and ensure adherence to applicable engineering standards and processes Work with cross-functional teams to drive innovation in the development of Integrated Logistics Support solutions Special Program Access or other Government Access Requirements are mandatory for this position. Position requires the ability to travel 10% of the time. Basic Qualifications (Required Skills/Experience): 2+ years of experience supporting the military aviation industry 2+ years of experience working with aircraft drawings, specifically military aircraft. Preferred Qualifications (Desired Skills/Experience): Experience with data elements associated with the logistics support analysis records or equivalent Experience with Logistics Support Analysis Database (GEIA-STD-007) or equivalent Familiar with S1000D standards and formats Understanding of how to read and interpret engineering drawing and models Typical Education & Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 years' related work experience, etc.) Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. General: All information provided will be checked and may be verified. Please apply ASAP for this role as recruitment may commence before the end date. At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $60,350 - $81,650 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)
    $60.4k-81.7k yearly Auto-Apply 43d ago
  • Support Technician

    Dave & Buster's, Inc. 4.5company rating

    Technical support specialist job in Daytona Beach, FL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. * Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. * Assists the Guest with all requests and answers questions as needed and makes recommendations. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking, displaying, and securing merchandise in all storage areas. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists in daily maintenance and organization of tech room and storage areas. * Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. * Assists with general store maintenance as directed by management. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team Members. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work off an extension ladder. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $12 - $17 per hour Salary Range: 12 * 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12-17 hourly Auto-Apply 60d+ ago
  • IS&S Support Center Analyst

    Axium Healthcare Pharmacy 3.1company rating

    Technical support specialist job in Lake Mary, FL

    At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description This position provides remote technical support for various hardware and software applications across the enterprise. This position is the initial customer contact for issues within the organization and provides support as a mentor for the Support Center Analyst. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Provide technical support via phones and/or other media as required. Complete and document all calls in the form of Service Tickets. Escalate and monitor tickets through IS&S support layers to issue resolution. Dispatch vendors or division contacts as required for on-site repairs. Analyze and determine the magnitude of incidents and escalate to management any identified trends affecting our customers to reduce overall incidents to customers. Assist with the training and development of other team members. Perform select advanced level functions under the direction of an Operational Analyst. Clearly communicate technical analysis and resolution through written documentation within knowledge base. Perform Administrative division support (SAP) requests for new equipment and users account needs. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Position Qualifications: 1 year + Support Center Analyst experience. Strong customer service background. Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization. Must be able to work a 8 hour shift between 8am-8pm and weekends when required. Additional Information OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Prioritizing Proof Reading Problem-Solving Mail Merge Reporting Confidentiality All your information will be kept confidential according to EEO guidelines.
    $27k-34k yearly est. 2d ago
  • Desktop Support Technician(Automotive)

    Automotive Services Network 3.4company rating

    Technical support specialist job in Winter Park, FL

    Desktop Support Technician Holler-Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 12 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. The perfect candidate will be based in our Group s home office in Winter Park (conveniently located off Lee Rd. exit on I-4). As a Desktop Support Technician, you will have the opportunity to make a positive impact on our business and the lives of team members and customers every day. We are looking for a driven, dedicated individual who is excited by the opportunity to join a successful, growing team and continue to drive home the culture of success that has been built over nearly nine decades. Duties and Responsibilities include, but are not limited to, the following: Provide technical support for desktops, laptops, and mobile devices (primarily Windows environment, with some mac OS and Android endpoints) Set up and troubleshoot hardware: monitors, docking stations, printers, and peripherals Install, configure, and maintain software applications and operating systems Support business specific software applications, such as: o DMS Auto/Mate, Reynolds & Reynolds o F&I Menu Darwin o Service Lane Technology xTime, my Kaarma, TruVideo o Quickbooks o Marketron Provide support for Microsoft 365 (Outlook, Teams, Word, Excel, etc.) Perform basic network troubleshooting (Wi-Fi, VPN, DNS) Manage user accounts and permissions in Active Directory/Azure AD Use remote support tools to assist users at Company s 16+ locations Document issues and resolutions in a ticketing system Assist with device imaging, deployment, and inventory management Support employee onboarding and offboarding (equipment setup, access provisioning) Enforce security best practices (MFA, secure password policies, device encryption) Additional duties, as assigned by management Requirements: Minimum of two years of prior desktop support experience Strong communication skills with the ability to support users from entry-level to C-suite (via phone, email/chat, or in person) Ability to lift up to 50 lbs. Willingness to serve in on-call rotation (typically one weekend per month) Benefits: 401(k) & 401(k) Matching Employee Assistance Program Health Insurance Dental Insurance Vison Insurance Life Insurance Flexible Spending Account Paid Time Off After 6 months Referral Program Associate Discount Program Supervisory Responsibilities None Job Type: Full-Time Schedule: Ability to work a flexible schedule Pay: $19-$23/hr Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. ********************************************************************************************
    $19-23 hourly 30d ago
  • IT Support Analyst

    Palmer College of Chiropractic 4.2company rating

    Technical support specialist job in Port Orange, FL

    The Helpdesk Analyst is a member of the College Technical support team. This position is responsible for resolving computer hardware and software services issues as well as managing classroom audio-visual (AV) equipment for the College. Additionally, this position is responsible for providing expertise, training, coordination and support of all academic technologies including, but not limited to, student and faculty laptop computers, student and faculty software and College AV equipment. ORGANIZATIONAL RELATIONSHIPS Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and college personnel as necessary. SPECIFIC DUTIES AND RESPONSIBILITIES Maintain, analyze and repair hardware and software systems. Responsible for daily help desk functions, addressing all incoming support requests via email, phone, remote access and in person trainings. Troubleshoot and problem solve key issues and escalate complex issues only when no resolution is identified. Set up and configure new systems, new applications and assist in the management of all the College's current application upgrades. Coordinates activities in support of user training and assistance requests for all programs. Trains users in learning new College provided applications and assists in problem-solving for applications issues. Maintains records, logs and reports of assistance. Maintains network and PC preventive maintenance logging efforts to ensure network and data integrity. Tests new software applications and recommends purchases where required. Update the Knowledge Base with solutions as appropriate. Perform other duties as assigned. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES Ability to receive, express and determine accuracy of detailed information that is transmitted visually and verbally; Ability to perform multiple assigned duties with time pressures and frequent interruptions; Ability to communicate effectively in writing and orally to read, receive, express and determine accuracy of detailed information; Ability to work independently and autonomously and concentrate for extended periods of time; Ability to extensively, frequently and competently use computers, related application software programs, other necessary IT equipment and general office equipment, using the computer screen to read pertinent information on the screen while also adjusting to distance and depth perception; Ability to analyze and resolve difficult problems; and Ability to work various hours, including weekends and evenings as job requires. EDUCATION AND EXPERIENCE Associates degree in Computer Science, Microcomputer Applications or related field; Minimum of 2 years of providing technical support in a helpdesk or desktop support environment, or an equivalent combination of experience. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT Perform sedentary to light work in a ventilated, lighted and temperaturecontrolled office setting. Frequent need to stand, stoop, walk, sit, lift light objects (up to 25 pounds) and perform other similar actions during the workday. Repetitive movement of hands and fingers, typing and/or writing. Lift and carry a minimum of 25 pounds. Palmer College provides a generous array of benefits for full-time employees, including but not limited to: Paid Time Off annually - 10 vacation days; 12 sick days; *16 holidays Health Benefits - Health, Vision, Dental insurance, flex spending, Health Savings Account Retirement - Invest 4% and earn up to 12% after 1 year and immediate vesting Free Chiropractic care for employees and their dependents Health/Wellness Plans offered to you and your spouse Variety of Voluntary Insurance plans available
    $44k-52k yearly est. 11d ago
  • Invasive Specialist Tech at Lake Mary Hospital

    Orlando Health 4.8company rating

    Technical support specialist job in Lake Mary, FL

    Department: LMH Cardiac Cath Lab Status: Full-time Schedule: 4 x 10 hour days with STEMI CALL 7:00A - 5:30P Title: Invasive Tech ll Orlando Health Lake Mary Hospital Orlando Health Lake Mary Hospital represents Orlando Health's continued commitment to the Seminole County community, which we have proudly served for 40 years. As a comprehensive acute care facility, the hospital offers a full scope of medical and surgical services, including cardiovascular, general surgery, orthopedics, and women's services with labor and delivery, alongside a future NICU. Opening with 124 beds, the 455,000 square foot hospital will be able to expand to up to 240 beds. State-of-the-art facilities include operating rooms, catheterization labs, interventional radiology, a vascular lab, an ICU and a full-service emergency department. For labor and delivery, the hospital features six private suites thoughtfully designed to make you feel at home while providing exceptional medical care. Each suite includes a hydrotherapy tub for laboring, shower, recliner, adjustable bed with a squat bar, wireless and waterproof heart rate monitors for mom and baby, a smart board that integrates patient and nurse information from Epic, WiFi, and televisions. These modern amenities ensure a comfortable and supportive environment for every patient. Labor and delivery services, and a future neonatal intensive care unit 6 state-of-the-art operating rooms 3 catheterization labs with a dedicated interventional radiology and vascular lab Comprehensive cardiovascular care 16 ICU Beds Observation unit Outpatient Scripts Pharmacy Top Reasons to Choose Orlando Health - Lake Mary Hospital: BEST Place to Work, 5 years in a row! As a new hospital, Orlando Health Lake Mary offers unique opportunities for career advancement, leadership roles, and professional development. Benefits Package that begins on day one (Full-Time & Part-Time only). Flexible Schedules Tuition Reimbursement up to $5,000 a year. Performs diagnostic imaging and related procedures to demonstrate anatomy for interpretation and/or intervention for cardiovascular procedures. Responsibilities Essential Functions • Delivers appropriate care while recognizing patient conditions and ensuring successful completion of procedures and protocols. Assessesthe patient's physical condition and age specific needs. • Ensuresthat patient's education of procedure performed, needs,safety, and comfort are met while in their care. • Acquires patient's clinical history and assures that the information is accurately documented. Verifies files and records for completeness and accuracy of the patient involved in studies. Archives and amends demographic information to appropriate storage media • Positions patient, equipment, associated devices and manipulates technical factors to achieve high quality images for interpretation. • Assesses processed image media for technical quality, and patient identification, ensuring that all relative anatomy is demonstrated. • When applicable, applies principals ofradiation protection to minimize exposure to patient, self and others. • Provides physiological and hemodynamic monitoring during diagnostic and interventional procedures. • Supportsthe Physician as a scrub assistant for cardiovascular procedures. • Demonstrates the knowledge of aseptic technique. • Appraises and evaluates actual and potential hemostasis of a vessel post procedure. • Locates, uses and troubleshoots complex technical equipment/instruments. Acts as a resource for its operation and training • Maintains use of customerservice skillsin communication with allstaff, visitors and co-workers. • Maintains adequate inventory levels ofsupplies, equipment, resourcestools and forms. • Understands application and technical aspects of all equipment and supplies used in all procedures. • Ensures case turnover time to be within established department standards by maintaining proper workflow and prioritizing optimize patient care. • Must perform at least one of the following: Department preceptor (attend basic preceptor course), charge, actively participates in quality initiative and performance improvement initiative, measures by outcomes and shared governance. • Must be a superuser on at least two of the department's clinical systems or unit specific technologies. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training One of the following criteria must be met: • CVT-RCIS or RCES: High school diploma or GED • RRT or CRT: Associate degree from an accredited respiratory therapy education program. • R.T.(R): Completion of an accredited radiography program. • Paramedic-NREMT-P: Completion of an accredited paramedic education program. Licensure/Certification Maintain current BLS and ACLS certification. PALS may be required depending on unit specific needs. Must possess and maintain one of the following: • Cardiovascular Technologist (CVT)-Registered Cardiovascular Invasive Specialist (RCIS) certification OR Registered Cardiovascular Electrophysiology Specialist (RCES) certification. • Registered Respiratory Therapist (RRT)-Registered by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Certified Respiratory Therapist (CRT)-Certified by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Registered Radiologic Technologist (R.T.(R))-Certified by the American Registry of Radiologic Technologists (ARRT). Licensed for the state where they are employed. • Paramedic-National Registry of Emergency Medical Technicians-Paramedic (NREMT-P) certification. Must also have a valid Registered Cardiovascular Invasive Specialist (RCIS) certification. Experience One (1) year experience in Cardiac Catheterization lab is required. Able to meet all job duties of Invasive Specialist I. Must meet unit specific performance competencies. Education/Training One of the following criteria must be met: • CVT-RCIS or RCES: High school diploma or GED • RRT or CRT: Associate degree from an accredited respiratory therapy education program. • R.T.(R): Completion of an accredited radiography program. • Paramedic-NREMT-P: Completion of an accredited paramedic education program. Licensure/Certification Maintain current BLS and ACLS certification. PALS may be required depending on unit specific needs. Must possess and maintain one of the following: • Cardiovascular Technologist (CVT)-Registered Cardiovascular Invasive Specialist (RCIS) certification OR Registered Cardiovascular Electrophysiology Specialist (RCES) certification. • Registered Respiratory Therapist (RRT)-Registered by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Certified Respiratory Therapist (CRT)-Certified by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Registered Radiologic Technologist (R.T.(R))-Certified by the American Registry of Radiologic Technologists (ARRT). Licensed for the state where they are employed. • Paramedic-National Registry of Emergency Medical Technicians-Paramedic (NREMT-P) certification. Must also have a valid Registered Cardiovascular Invasive Specialist (RCIS) certification. Experience One (1) year experience in Cardiac Catheterization lab is required. Able to meet all job duties of Invasive Specialist I. Must meet unit specific performance competencies. Essential Functions • Delivers appropriate care while recognizing patient conditions and ensuring successful completion of procedures and protocols. Assessesthe patient's physical condition and age specific needs. • Ensuresthat patient's education of procedure performed, needs,safety, and comfort are met while in their care. • Acquires patient's clinical history and assures that the information is accurately documented. Verifies files and records for completeness and accuracy of the patient involved in studies. Archives and amends demographic information to appropriate storage media • Positions patient, equipment, associated devices and manipulates technical factors to achieve high quality images for interpretation. • Assesses processed image media for technical quality, and patient identification, ensuring that all relative anatomy is demonstrated. • When applicable, applies principals ofradiation protection to minimize exposure to patient, self and others. • Provides physiological and hemodynamic monitoring during diagnostic and interventional procedures. • Supportsthe Physician as a scrub assistant for cardiovascular procedures. • Demonstrates the knowledge of aseptic technique. • Appraises and evaluates actual and potential hemostasis of a vessel post procedure. • Locates, uses and troubleshoots complex technical equipment/instruments. Acts as a resource for its operation and training • Maintains use of customerservice skillsin communication with allstaff, visitors and co-workers. • Maintains adequate inventory levels ofsupplies, equipment, resourcestools and forms. • Understands application and technical aspects of all equipment and supplies used in all procedures. • Ensures case turnover time to be within established department standards by maintaining proper workflow and prioritizing optimize patient care. • Must perform at least one of the following: Department preceptor (attend basic preceptor course), charge, actively participates in quality initiative and performance improvement initiative, measures by outcomes and shared governance. • Must be a superuser on at least two of the department's clinical systems or unit specific technologies. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.
    $49k-69k yearly est. Auto-Apply 5d ago
  • Management Specialist - Working Title: System Status Management Specialist - EMS

    Volusia County, Fl

    Technical support specialist job in DeLand, FL

    Major Functions The County of Volusia is seeking a Management Specialist - Working Title: System Status Management Specialist for the Emergency Medical Services division. This position is responsible for advanced para-professional work providing specialized technical service to the EMS Lieutenant Paramedic/ Battalion Chief working in System Status Management and follows the System Status Management posting plan for EMS to provide ambulance coverage by deploying Volusia County EMS units within the dynamic system. This position will also manage EMS unit availability, dispatching non-emergency related calls, and/or messaging over a computer aided dispatch (CAD) system and radio communications system for EMS. Illustrative Duties (Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.) * Responsible for the daily operation of EMS System Status Management role occasionally limited direct supervision. * Answers incoming radio calls and answers requests from field units, conducts appropriate computerized searches or related services on behalf of field units, communicates via mobile data terminal (MDT), and makes entries into EMS computerized records systems as directed. * Records information (incoming and outgoing messages) obtained via telephone and/or other sources (computer) from the EMS units on the appropriate forms and/or databases. * Coordinates daily deployment of ambulances with the assigned program. * Monitors and provide feedback to enhance the improvement of the System Status Management program as well as the MARV LIS deployment software used by EMS. * Tracks EMS units logged in and available for calls; communicates with units to ensure optimal delivery and availability for the next call, confirms all units are showing in CAD. * Follows the System Status Management posting plan for EMS to provide EMS coverage by deploying Volusia County EMS units within the dynamic system. Assigns VCEMS units to posting locations based on unit availability. call demand, human factors, and software recommendations to optimize efficient response to calls for service. * When situationally appropriate, geographically align units closer to their home base toward the end-of-shift in an effort to help optimize timely clock out. * Monitors unit time on scene and time at hospital to ensure efficiency of service and availability of units. * Tracks in CAD, out-of-service (OOS) time for fueling, pickups, critical supply restocking, vehicle issues, human factors, or other status changes. * Provide provisional coverage for SSC position when SSC Battalion Chief is away from the console or situationally encumbered. * Administer and facilitate inter-facility transfers. as necessary, under the direction and authority of the Lieutenant Paramedic. * Assigns EMS units to replace placeholder units as available. * Develops, produces. and analyzes reports on data for division director. * Monitors program for compliance with management goals and objectives. * Analyzes data, systems, and policies to maintain program effectiveness and efficiency. * May' train personnel, as appropriate. * May function as a division specialist in a technical area of expertise. * Coordinates operation of program with other divisions, agencies, and services. * May be assigned to other county locations based upon operational needs. * Attends work on a regular and consistent basis. * Must adhere to Federal, State, County and Local ordinances. * Responds to emergency situations. * Performs other duties as assigned Minimum Requirements Graduation from high school or possession of GED, and four (4) years of progressively responsible experience in administrative or technical support. Must possess a valid driver's license at time of appointment Must possess a valid Florida driver's license within 30 days of appointment and maintain thereafter. A comparable amount of education, training and experience may be substituted for the minimum qualifications. Examples of comparable education, training and experience could include: Experience in a 91 1 system as an Emergency Medical Technician, Paramedic or Telecommunicator; or holds a current certification as a Florida Emergency Medical Technician. Paramedic or 911 telecommunicator. Certifications must possess and maintain: * BLS Basic Life Support - American Heart Association (required within I year of hire) * National Incident Management System (NIMS) courses ISI00, IS200, IS700. and IS800 (required within 6 months of hire) Knowledge, Skills & Abilities * Knowledge. experience, and training on the Volusia County Emergency Medical Services (VCEMS) Posting Plan and System Status Management. * Knowledge of procedures, theories, and practices applicable to field of expertise. * Knowledge of a wide range of telecommunications equipment that includes telephones, FCIC Terminal and computer aided dispatch (CAD) system. * Working knowledge of policies and procedures relating to public safety communications. * Ability to exercise judgment and discretion in applying and interpreting policies and procedures. Ability to establish and maintain effective working relationships with other employees, clients, and the general public. * Ability to communicate concisely and effectively. * Ability to carry out oral and written instructions. * Ability to coordinate the work of staff assigned to program. * Ability to work under stressful conditions. * Ability to interact effectively with others. * Must be able to relocate to other county locations based upon operational needs. ADA REQUIREMENTS: Mental Demands: Ability to read and comprehend technical and professional manuals, journals, documents associated with program area: reports. safety instructions, memos, letters and may be required to read and comprehend legal documents and reports. Ability to perform basic mathematical functions. Ability to read maps, layouts, memos, summaries, and evaluations. Ability to write letters, procedures, memos, reports relaying information, ideas. data, and detail. Ability to speak clearly and concisely. Ability to analyze data and develop conclusions. Physical Demands: Sedentary work. Visual acuity of 20/30 vision standard in each eye; if corrective lenses must be used to satisfy 20/30 vision standard. uncorrected vision should be no worse than 20/100 in each eye. Must pass hearing test with less than or equal to 40 decibels in each ear under the frequencies: 2,000 Hz, 3000 Hz and 4000 Hz. Ability to talk, finger dexterity, sit, reach, and grasp. Ability to tolerate long-term sitting and use of computer screen. Ability to staff shifts covering 24 hours per day, seven (7) days per week with a typical shift being twelve (12) hours long. Ability to lift, carry, push and/or pull a minimum of 10 pounds. Environmental Demands: Inside work. Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.
    $66k-95k yearly est. 44d ago
  • Associate Client Service & Product Support Specialist

    Adpcareers

    Technical support specialist job in Maitland, FL

    ADP is hiring an Associate Client Service - Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you seeking an inclusive environment with a culture of collaboration and belonging? If so, this may be just the opportunity you've been searching for! In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication. Don't worry if you have no prior tax experience; we'll train you to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients. Ready to #MakeYourMark? Apply now! To learn more about Client Service at ADP, visit https://jobs.adp.com/teams-roles/client-service/ What you'll do: Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies. Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions. Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything. You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training. Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner. TO SUCCEED IN THIS ROLE: You have at least one year of client service and/or call center experience OR a minimum of two years of Insurance/Financial Institution experience. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution. You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: Experience noted above OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
    $34k-71k yearly est. 16h ago
  • Associate Client Service & Product Support Specialist

    Blueprint30 LLC

    Technical support specialist job in Maitland, FL

    ADP is hiring an Associate Client Service - Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you seeking an inclusive environment with a culture of collaboration and belonging? If so, this may be just the opportunity you've been searching for! In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication. Don't worry if you have no prior tax experience; we'll train you to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients. Ready to #MakeYourMark? Apply now! To learn more about Client Service at ADP, visit ************************************************ What you'll do: Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies. Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions. Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything. You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training. Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner. TO SUCCEED IN THIS ROLE: You have at least one year of client service and/or call center experience OR a minimum of two years of Insurance/Financial Institution experience. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution. You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: Experience noted above OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
    $34k-71k yearly est. 16h ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Daytona Beach, FL?

The average technical support specialist in Daytona Beach, FL earns between $27,000 and $70,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Daytona Beach, FL

$44,000

What are the biggest employers of Technical Support Specialists in Daytona Beach, FL?

The biggest employers of Technical Support Specialists in Daytona Beach, FL are:
  1. Radiology Associates Of Ocala, P.a.
  2. Palmer College of Chiropractic
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