Technical support specialist jobs in District of Columbia

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags #li-rb1 #pm19 PIa456a6801ce9-30***********5

Akira Technologies is seeking skilled and responsive Help Desk Support Specialists to provide first-level technical assistance to staff. Due to the fast-paced nature of the work environment, staff members require immediate support when reaching out for technical help. This role demands well-trained professionals with strong analytical and communication skills to resolve workstation, peripheral, and general IT-related issues efficiently. This is an onsite role supporting a government client in Washington, DC. Ideal candidate must have an experience working in a fast-paced environment, with at least a Public Trust clearance. Job Responsibilities Provide real-time technical support via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues. Support Windows Server, Windows Desktop, Mac OS clients, MS Exchange, MS Office, and network communications. Maintain accurate documentation of support requests and resolutions. Assist with setup and maintenance of workstations, printers, mobile devices, and other peripherals. Escalate complex issues to higher-level support teams when necessary. Deliver excellent customer service and maintain professionalism in all interactions. Ensure compliance with organizational IT policies and procedures. Minimum Qualifications Bachelor's degree in a related field; or 3+ years of relevant experience in hardware and software problem resolution. Technical proficiency in: Windows Server and Desktop environments Mac OS clients Microsoft Exchange and Office Suite Network communications and troubleshooting Completion of customer service skills training. Strong interpersonal and oral communication skills. At least a Public Trust Clearance Salary Range: $50,000 to $85,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The Center for International Private Enterprise (CIPE) strengthens democracy around the world through private enterprise and market-oriented reform. CIPE is one of the four core institutes of the National Endowment for Democracy and is an affiliate of the U.S. Chamber of Commerce. Since 1983, CIPE has worked with business leaders, policymakers, and civil society to build the institutions vital to a democratic society. CIPE's key program areas include Enterprise Ecosystems, Democratic Governance, Business Advocacy, Anti-Corruption & Ethics and Trade. Position: IT Specialist Reports to: Director, Information Technology Scope: We are looking for a Washington, DC based IT Support Specialist will provide quality and reliable IT support and play a key role in supporting the effective delivery of IT services at CIPE. The IT Support Specialist leads helpdesk support and enhances IT systems to meet the business and operational needs of the organization. The Support Specialist will work with a blended team of employees and 3rd party service providers. General Responsibilities * Monitor daily IT help desk requests from business users, coordinate with CIPE's managed service provider (MSP), and ensure fulfilment. Lead weekly meetings with MSP, analyze metrics, and ensure SLAs are met. * Onboard and offboard employees. Train new hires. * Provide basic AV technical support for daily operational meetings/events held onsite at CIPE DC Office in conference rooms/huddle spaces. * Train business users on how to use AV for everyday meetings. * Provide support for hoteling software to reserve office spaces and conference rooms. * Conduct routine and preventive maintenance of AV equipment by collaborating with AV support vendor. * Collaborate with stakeholders to understand needs and process inefficiencies and recommend solutions for improvements. * Develop training plans and conduct training for staff. Create IT guides/reference documents for business users. * Develop and maintain SOPs. Research device models and develop equipment standards. * Procure IT equipment, laptops, and peripherals following CIPE's procurement guidelines. Research vendors, obtain RFQ/RFIs quotes, develop price analysis, and order equipment. * Track hardware and software systems inventory and replenish based on refresh cycle. * Lead small to mid-size projects, monitor schedule, conduct testing, train users, and plan for roll-out * Contribute to large scale IT enterprise-wide initiatives. * Perform periodic checks of systems access controls and documents for Audits. * Troubleshooting (issues such as LAN, Wi-Fi, PCs, etc.) and some hands-on systems administration. * Develop documentation related to configurations, processes/workflows, and integrations. * Perform admin tasks such as entries in Financials systems, ensure payments are processed. * Responds to critical incidents as required * Other duties as assigned Qualifications * Education: * Bachelor's Degree BA/BS * CompTIA A+, ITIL certifications preferred * Experience: * 3-4 years' experience in help desk and information systems * Proficient in Microsoft applications O365 Apps, Azure, and Windows * Knowledge, Skills, or Abilities: * Understanding of Cloud technology * Understanding of IT systems lifecycle * Experience in procuring and managing external vendors * Experience in managing small to medium sized projects * Strong customer service skills to resolve issues professionally and support stakeholder needs * Strong analytical and problem-solving skills * Ability to take initiative and work independently balancing multiple assignments * Excellent verbal and written communication skills * Team player able to work with diverse teams and stakeholders across multiple time zones * Proficient in Microsoft applications O365 Apps, Azure, and Windows * CompTIA A+, ITIL certifications preferred THE SALARY RANGE FOR THIS POSITION IS $83,500-$100,000 Benefits and Perks Competitive Benefits including medical, dental, vision, short & long-term disability, flexible spending, paid family leave, life insurance, 401(k), commuter benefits, telework, and more! Employee events including Company Picnic, Health & Wellness Fair, Holiday Party and lots of fun in between! CIPE offers a salary competitive with other international non-governmental organizations and an excellent benefits package. Applicants must be legally able to work in the United States; CIPE is unable to sponsor employees for work visas. Applications will be accepted and interviews will be conducted on an ongoing basis until the position is filled. Only candidates selected for an interview will be contacted. No phone calls, please.

Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging. **Minimum Qualifications** Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. 4-6 years of experience overall in information technology, systems administration or other IT related field. Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams. ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel. SQL Server Integration Services (SSIS). T-SQL. MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $65,400 - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

NANDO'S VISION At Nando's, we want to be the most loved restaurant brand in North America, sharing the spirit of Nando's PERi- PERi with everyone who chooses to access it. We will redesign and build a business that thrives as it answers fully it is consumers' needs -and endures over time through genuinely putting people at the heart of what we do. We will lead with our values and act with care, compassion, and kindness. By doing this, we will Change Lives Together, every day and everywhere. IT SUPPORT ANALYST ROLE SUMMARY The IT Support Analyst is responsible for supporting multiple in-store systems. While the position's primary focus will be performing Point of Sale (POS) programming working with Marketing and Operations on requests. Additionally, this role supports the restaurants systems, software, credit card devices and other hardware. As with all members of the Nando's family, the IT Support Analyst will be expected to wear multiple hats, seek out opportunities to make Nando's and themselves better every day, and in general, be a good team player! The essential functions of this position are mapped out below: CORE RESPONSIBILITIES Restaurant Support Responsible for the menu programming, maintenance, configuration, testing and support of restaurant operating systems that include Oracle Simphony, Oracle Labor and Oracle Reporting and Analytics along with all systems integrations including Shift4, Olo and Punchh. Responsible for the menu programming, maintenance, configuration, testing and support of Olo and Punchh systems used by restaurants. Supports other restaurant systems including third party ordering platforms (i.e., Uber), Loyalty and APP from configuration to testing. Works closely with Marketing and Operations to gather requirements for menus and promotional programming needed. Provide exceptional customer service to our stores and office users within the IT service desk system. Respond to service desk tickets with a focus on problem resolution for either US and Canada. Develop documentation for user-audience as systems have been modified and/or new technologies have been implemented. Escalate service desk tickets to both US and/or Canada vendors where necessary. Travel to restaurants when needed for implementation and hardware or software updates. Perform testing and quality assurance strategies and adjust test plans prior to deploying updates or changes to restaurants. Communicate with site users regarding any system enhancements and or scheduled upgrades. Provide system training and technical assistance to user community as necessary. IT Systems and Team Support Responsible for communicating any defects to vendors and application owners and coordinating testing and implementation of fixes. Develops test plans and test cases, performs testing of restaurant systems, among many others. Analyze, review, and alter systems, programs, and applications to increase operating efficiency or to adapt to new requirements. Ensures that proper version control is strictly adhered to by following IT processes and controls. Monitors system status and reacts to issues as they arise. Participate in technical and functional training classes as necessary or required. BENEFITS Eligible for annual bonus under Nando's bonus plan 20 days of PTO per year Company-paid short and long term disability Eligible to participate in all voluntary benefits provided by Nando's Free food from Nando's restaurants, of course! Annual Salary Range: $85,000 - $100,000 Nando's North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description The Center for International Private Enterprise (CIPE) strengthens democracy around the world through private enterprise and market-oriented reform. CIPE is one of the four core institutes of the National Endowment for Democracy and is an affiliate of the U.S. Chamber of Commerce. Since 1983, CIPE has worked with business leaders, policymakers, and civil society to build the institutions vital to a democratic society. CIPE's key program areas include Enterprise Ecosystems, Democratic Governance, Business Advocacy, Anti-Corruption & Ethics and Trade. Position: IT Specialist Reports to: Director, Information Technology Scope: We are looking for a Washington, DC based IT Support Specialist will provide quality and reliable IT support and play a key role in supporting the effective delivery of IT services at CIPE. The IT Support Specialist leads helpdesk support and enhances IT systems to meet the business and operational needs of the organization. The Support Specialist will work with a blended team of employees and 3rd party service providers. General Responsibilities Monitor daily IT help desk requests from business users, coordinate with CIPE's managed service provider (MSP), and ensure fulfilment. Lead weekly meetings with MSP, analyze metrics, and ensure SLAs are met. Onboard and offboard employees. Train new hires. Provide basic AV technical support for daily operational meetings/events held onsite at CIPE DC Office in conference rooms/huddle spaces. Train business users on how to use AV for everyday meetings. Provide support for hoteling software to reserve office spaces and conference rooms. Conduct routine and preventive maintenance of AV equipment by collaborating with AV support vendor. Collaborate with stakeholders to understand needs and process inefficiencies and recommend solutions for improvements. Develop training plans and conduct training for staff. Create IT guides/reference documents for business users. Develop and maintain SOPs. Research device models and develop equipment standards. Procure IT equipment, laptops, and peripherals following CIPE's procurement guidelines. Research vendors, obtain RFQ/RFIs quotes, develop price analysis, and order equipment. Track hardware and software systems inventory and replenish based on refresh cycle. Lead small to mid-size projects, monitor schedule, conduct testing, train users, and plan for roll-out Contribute to large scale IT enterprise-wide initiatives. Perform periodic checks of systems access controls and documents for Audits. Troubleshooting (issues such as LAN, Wi-Fi, PCs, etc.) and some hands-on systems administration. Develop documentation related to configurations, processes/workflows, and integrations. Perform admin tasks such as entries in Financials systems, ensure payments are processed. Responds to critical incidents as required Other duties as assigned Qualifications Education: Bachelor's Degree BA/BS CompTIA A+, ITIL certifications preferred Experience: 3-4 years' experience in help desk and information systems Proficient in Microsoft applications O365 Apps, Azure, and Windows Knowledge, Skills, or Abilities: Understanding of Cloud technology Understanding of IT systems lifecycle Experience in procuring and managing external vendors Experience in managing small to medium sized projects Strong customer service skills to resolve issues professionally and support stakeholder needs Strong analytical and problem-solving skills Ability to take initiative and work independently balancing multiple assignments Excellent verbal and written communication skills Team player able to work with diverse teams and stakeholders across multiple time zones Proficient in Microsoft applications O365 Apps, Azure, and Windows CompTIA A+, ITIL certifications preferred THE SALARY RANGE FOR THIS POSITION IS $83,500-$100,000 Benefits and Perks Competitive Benefits including medical, dental, vision, short & long-term disability, flexible spending, paid family leave, life insurance, 401(k), commuter benefits, telework, and more! Employee events including Company Picnic, Health & Wellness Fair, Holiday Party and lots of fun in between! CIPE offers a salary competitive with other international non-governmental organizations and an excellent benefits package. Applicants must be legally able to work in the United States; CIPE is unable to sponsor employees for work visas. Applications will be accepted and interviews will be conducted on an ongoing basis until the position is filled. Only candidates selected for an interview will be contacted. No phone calls, please. Powered by JazzHR eMPTVCQZhk

Zachary Piper Solutions is seeking a qualified Help Desk Technician-FSP to support a federal program based out of Reston, VA. This position encompasses various workstreams and responsibilities, contributing to the provision of 24x7x365 services. * Requires an active TS/SCI FULL SCOPE POLY Clearance* ONLY OPEN TO 1 JOB, THIS IS NOT A 2ND JOB/SHIFT OPPORTUNITY) Responsibilities: * Monitor and report on deployment flow, ensuring operational functionality, and promptly escalating issues to the deploying team. * Identify and drive fixes with feature teams for volume drivers. * Execute documented deployment scripts and procedures. * Coordinate restoration actions with other teams. * Support outage restoration actions, adhering to published SLAs or as indicated by procedures. * Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations. * Identify and drive recovery levers with feature teams. * Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages. * Update standard operation procedures and technical training guides documentation as needed. * Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, cleaning, and other services, and providing equipment assistance/troubleshooting. Required Skills: * Clearance: Must hold an active TS/SCI with FS Poly. * Excellent customer service skills and focus. * Education: Bachelor's Degree in a related field or equivalent combination of IT training and practical experience. * Adaptable to a fast-paced environment with changing priorities. * Ability to execute work with precision in time-sensitive outage scenarios. * Effective communication skills in both written and oral English. * Ability to perform work under continuous deadline pressure. * Openness to shift work, as 24/7 support is essential. Compensation: * Competitive Salary Range: Up to $100,000 based on your experience and skills. * Comprehensive Benefits: Enjoy medical, dental, vision, Paid Time Off (PTO), 401k, sick leave if required, and holiday benefits. This job opens for applications on 7/29/2025. Applications for this job will be accepted for at least 30 days from the posting date Keywords: Full Scope Poly, TS/SCI, FSP, Cloud, SLAs, debugging, Azure, Office365, Help desk, Tier 1, Admin, #LI-Hybrid #LI-GC2

As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the best possible software for critical national security enterprise applications. This organization leverages SCRUM and SAFE Agile software development methodology and strong Dev Ops practices. You will be responsible providing support to application users on a variety of issues. You will identify, research and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. "This position is contingent upon award" **Responsibilities:** Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. These personnel serve as the first point of contact or troubleshooting hardware/software PC and printer problems. Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. Minimum of 5 years' experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level. A typical day in the life on this program involves: - Receive and triage user-reported issues - Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate with other groups as appropriate - Escalate complex issues with detailed description of issues to higher-tier groups - Document each interaction - Track and manage operational metrics **Requirements:** - Active Top Secret with SCI Eligibility - Minimum of 2 years of experience in the evaluation, installation, configuration management, and user support of hardware and software - Education: Bachelor's degree - In absence of degree, additional years of experience may be substituted for educational requirements **Clearance Required:** Top Secret with SCI Eligibility **Minimum Education:** Bachelor's degree In absence of degree, additional years of experience may be substituted for educational requirements **Minimum Years of Experience:** Minimum of 2 years of experience in the evaluation, installation, configuration management, and user support of hardware and software **Preferred:** - Business Analysis and Project Management: o Agile Principles - AWS Certifications **Salary and Other Compensation:** The annual starting salary for this position is between $80,000-95,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits:** The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, 17 days paid time off, up to 12 weeks annual paid maternity leave, up to 6 weeks annual paid parental leave, as well as 7 company holidays and 4 floating holidays annually. \#javelin

The Client is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to users, troubleshooting network issues, and perform diagnostic tests to ensure optimal system performance. Responsibilities: Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps. Ability to understand and maintain inventory management. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Provides second-tier support to end users for either PC, server, or mainframe applications or hardware. Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Knowledge of Office 365. Ability to maintain users accounts in Active Directory. Skills: SkillsRequired / DesiredAmountof ExperienceBachelor's degree in IT or related field or equivalent experience Required5YearsDiagnosing and resolving end user computer/computer peripherals problems Required1YearsProviding second-tier support to end users, server, or mainframe apps/hardware Required1YearsDocumenting, tracking, and monitoring end user, server, or mainframe apps/hardware problems Required1YearsAssisting in the setup, re-installation or replacement of IT equipment between floors.Required1YearsResolving issues and or troubleshooting issues to supervisor.Required1YearsAbility to communicate issues and work in team environment.Required1YearsKnowledge of IT hardware configuration and installation (pc's monitors setup) Required1YearsMust be able to lift 20 lb RequiredMust be willing to work onsite Required Powered by JazzHR HXZsTYQKNg

Job Description Responsibilities: Resolves workstation issues throughout the organization to maximize firm-wide productivity Acts as a resource to the other IT groups by assisting with workstation, application, and testing. Provides on-site and remote end users support for all issues involving firm provided hardware (desktop, laptop, and mobile) and software in a timely and efficient manner. Provides multimedia meeting support as necessary to assist the Audio/Visual Support team, including the support of projectors and video & teleconference systems in a timely and efficient manner. Responds to telephone, email, and in-person requests for technical support; including monitoring and responding to questions directed to assigned office IT GROUP e-mail alias. Tracks, documents, monitors, and completes all issues in IQ-track to ensure timely and effective resolution, escalating to others in IT Support and overall IT as necessary to realize issue resolution. Works with staff and attorneys to ensure that they understand how to use the technology tools available to them, to enable them to realize the highest level of productivity by minimizing recurrence of use-related issues. Provides comprehensive incident support for customers at varied locations, including in-person, remote, and home office (as needed), including rapid problem resolution followed by root cause analysis and knowledge transfer by notifying others as appropriate based on problem documentation and escalation procedures. Runs diagnostic tests to isolate system problems and makes recommendations for potential solutions. Installs, maintains, and upgrades equipment and its associated infrastructure as needed; investigates hardware problems and performs repairs as necessary; responds to equipment setup requests in a timely and proficient manner. Maintains inventories and interacts with vendors as necessary to contract technology supplies and services. Develops instructions and procedures for software installations and configurations, enabling knowledge sharing across the department. Performs daytime, evening, after-hours, weekend, holiday, and/or emergency closure end user support as necessary, which may require short notice to travel to the office outside of normal business hours; participates in rotating on-call coverage with other team members. May occasionally visit assigned offices to provide onsite assistance and inventory tasks as needed with short notice. Requirements 5+ years of experience in Windows workstation implementation, management, and support Current certifications in relevant technologies such as Microsoft Windows 10 MCSA, CompTIA Network+ and A+ Experience using and supporting Windows; MS Office and MS Office 365; SharePoint, Teams, Zoom, and Skype for Business; and document management systems such as NetDocuments required Basic knowledge of Networking in an MS Server 2008 or 2012 environment required Experience with basic laptop and printer repairs and ability to replace basic components of a PC, Laptop, and Printer required Experience using and supporting video conferencing equipment preferred Experience with Citrix, PGP, Elite, Carpe Diem, Aderant and Relativity is a plus

Responsibilities Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA's Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation's skies safe and connected. We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world's most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration. At Peraton, you won't just support the mission - you'll define it. Help shape the future of U.S. airspace safety and efficiency. We are seeking a IT Technician to join our team of qualified, diverse individuals. The ideal candidate will serve as a trusted advisor and technical authority, leading troubleshooting, installation, configuration, and optimization of hardware, software, and networks. This position offers an excellent opportunity to gain in-depth experience in federal contracting while supporting high-visibility aviation programs. In this position, you will: * Provide technical support for installation, configuration, and maintenance of IT hardware and software. * Oversee field activities, and ensure all IT systems are maintained to FAA and federal standards while supporting modernization across the National Airspace System (NAS). * Serve as the primary SME for troubleshooting complex technical issues across enterprise environments. * Oversee network connectivity, user support, and system integration activities. * Develop and maintain standard operating procedures, technical documentation, and best practices. * Mentor and guide junior IT technicians, ensuring consistent service delivery. * Support hardware refresh, upgrades, and modernization initiatives. * Ensure IT environments comply with FAA standards, cybersecurity policies, and federal regulations. * Conduct root cause analysis and implement corrective/preventive actions for recurring issues. * Provide on-site and remote support for multi-site FAA locations. * Strong skills in backup, recovery, and continuity-of-operations (COOP) support. Why This Role Matters The FAA is the cornerstone of aviation safety and innovation. As an IT Technician your expertise ensures that the FAA's IT infrastructure is fully functional, compliant, and optimized, minimizing downtime and supporting mission continuity. Your leadership will directly strengthen the FAA's ability to deploy and sustain the technologies that keep U.S. aviation running smoothly. Qualifications Basic Qualifications: * U.S. Citizenship Required. * Must have the ability to obtain / maintain a Public Trust clearance. * Bachelor's degree and 5 years of experience or Masters degree and 3 years or or Associate's degree and 7 years experience or HS diploma/equivalent and 10 years experience. * Proven expertise in hardware and software installation, troubleshooting, and maintenance. * Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN). * Hands-on experience with operating systems (Windows, Linux, mac OS) in enterprise environments. * Familiarity with Active Directory, group policies, and user account management. * Knowledge of endpoint security, patching, and vulnerability remediation. * Experience with ticketing systems and ITSM processes (e.g., ServiceNow, Remedy). Preferred Qualifications: * Direct FAA or NAS configuration management experience. * Experience supporting federal IT systems, preferably FAA, DOT, DHS, or DoD. * Certifications such as CompTIA Security+, A+, Network+, Microsoft MCSA/MCSE, or Cisco CCNA/CCNP. * Experience supporting FAA NextGen modernization programs or NAS-related IT environments. * Familiarity with cloud and virtualization technologies (AWS, Azure, VMware, Hyper-V). * Background in ITIL service management frameworks. * Experience in aviation or safety-critical IT environments. * Familiarity with automation tools or scripting (PowerShell, Bash, Python). #BNATC #BNATC #BNATC Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Multiple Locations: Washington DC, Yorktown, VA, Portsmouth, VA, Elizabeth City, NC and Martinsburg, WV. Required - Active Secret Clearance Perform service desk functions in a dynamic, geographically diverse environment, including restore service interruptions, escalate problems IAW approved escalation procedures, fulfill user requests, troubleshoot and fix workstations issues. Use Remedy ITSM tool suite to provide problem management and resolution,, provide input to content in SharePoint, and support "request for change" process. Candidate is responsible for account management (create new accounts, unlock/disable/enable accounts, unlock.enable client devices, de-provision accounts, Responsible to support enterprise backups, manage distribution lists, support and validate patch management, file restoration Responsibilities Manage trouble tickets in Remedy Account management Permission and access management Provide email and mobile device support Support virtual desktop Support user transfers Support hardware and software configuration, operation/use and troubleshooting Provide Tier I/II support to users Provide system administration support Qualifications Associates degree in technical field 3+ years experience in service desk Experience with Remedy, Windows server domain (physical and virtual), LAN/WAN and Internet systems, Office 365, Windows 10, Microsoft Office, Active Directory, file server environments, Microsoft System Center Configuration Manager (SCCM), hardware installations (workstations, peripherals and servers) Effective written and verbal communication Ability to provide professional, courteous support to customers Sec+ certification US Citizen and Secret clearance... Additional Information All your information will be kept confidential according to EEO guidelines.

Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Mid-level Help Desk Support Technician provides support to distributed PC/networking environments, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation and configurations. Duties and Responsibilities: Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals, configure the operating system, and load shrink-wrap programs, and other application software programs. Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software. Other duties as assigned. Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) Associate degree or bachelor's degree (preferred) from an accredited institution OR High school diploma or GED equivalent and an additional 5+ years of experience can be substituted for a degree. Mid-level with 3+ years of experience. IT Certifications: CompTIA Certification A+, Network+, or Security+ Secret clearance How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- ***************************** Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - ******************* Glassdoor - ******************************************************************************** LinkedIn - ***************************************** Facebook - ************************************* Physical Demands: (The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.) While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions, including arms, wrists, hands, and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision. Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.) The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at **************. If you are having technical issues or need an accommodation, please e-mail us at **********************. Every effort will be made to respond within 24 business hours. **************************** Native preference under PL 93-638. Drug-free workplace. We participate in the E-Verify Employment Verification Program.

Nalley Consulting is seeking full-time Help Desk Support Specialists in metro Washington, D.C. Help Desk Support Specialist LCAT: Mid and Senior Required clearance: TS/SCI with willingness to take CI poly Required experience: At least 8 years for Senior; at least 5 years for Mid. Desired education: Bachelor's degree Description: Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. Applies specific functional knowledge and working and general industry knowledge. Develops or contributes to solutions to a variety of problems of moderate scope and complexity. Works independently with some guidance, and reviews or guides activities of junior employees. Basic Qualifications: Experience with help desk operations and trouble ticketing systems Knowledge of Windows operating systems and O365 environments Ability to perform Tier I-II onsite support Security+ Certification Additional Qualifications: Experience as a Help Desk technician in DoD or industry environments Knowledge of basic system administration principles Ability to triage basic operating systems and networks issues ABOUT NALLEY CONSULTING Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: Excellent medical, dental, and vision benefits PTO 11 paid federal holidays Tuition assistance Paid military-reserve leave Paid parental leave for birth or adoption 401k matching up to 5 percent of the base salary Flex time Company-paid short-term disability, long-term disability, and life insurance.

• Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. • Responds to telephone calls, email, and personnel requests for technical support. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. • These personnel serve as the first point of contact or troubleshooting hardware/software PC and printer problems.

Clearance: T5/6C High Risk Public Trust Summary:Provide senior-level Tier 1/2 support for OIG HQ and field offices. Lead help desk operations and ensure VIP/SLA responsiveness. Troubleshoot desktop, laptop, mobile, and telephony issues. Manage service tickets; enforce VIP SLA (30-min response, 48-hr resolution). Support Active Directory, O365, and LAN troubleshooting. Provide end-user training and guides. Qualifications: Bachelor's degree in IT or related. 5+ years of enterprise help desk/desktop support. Strong knowledge of Microsoft 365, AD, and network troubleshooting.

Full-time Description Leading with our people, Digital Consultants mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job; we are a Digital family. Digital Consultants is seeking a qualified IT Support Specialist to provide Tier 2 support for our customer at the Naval Research Laboratory in Washington, DC. Provide endpoint device analysis and support services, including deployment, upgrades, systems settings, troubleshooting and resolving hardware and software issues related to desktop workstations, mobile workstations, networked and local printers and other network accessible devices. Tier 2 personnel are responsible for assisting Tier 1 personnel in solving more complex technical problems and will investigate elevated issues by confirming the validity of the problem and seeking solutions related to these more complex issues. If a problem is time-consuming and/or highly urgent, they are responsible for making recommendations and involving Tier 3 personnel. Duties to include: Analyze and develop creative solutions for computer system incidents. Initiate documentation and record-keeping for all project tasks and assigned deliverables. Consult with the user community to determine system user specifications, understand technical problems, and answer/address areas of opportunity by telephone or self-service submission of information in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Using independent judgement and problem-solving skills, diagnose, identify, isolate, analyze, and solve problems utilizing a holistic, consultative approach. Facilitate and serve as a liaison for requests to product line specialists, application, or system support specialists. Maintains and updates accurate records and tracking databases for use in future system analysis and design specifications. Analyzes root cause of recurring problems or abnormal patterns and offers recommendations on effective and efficient solutions. Partners with system administrators/developers and provides input and recommendations to ensure services and project deliverables are completed properly. Follows-up with customers to ensure functionality and efficiency. Provides outstanding, professional services in a variety of circumstances across all organizational levels. Supports all special project deliverables, including but not limited to, system setup and integration, system design implementation, equipment inspection and evaluation, etc. Support Tier 1 with customer consultation, inputting information, account creations, customer recommendations, and all other daily department duties as needed. Provide training assistance and advisement to Tier 1 as needed. Requirements Clearance: Secret, must be able to obtain a Top Secret clearance with SCI eligibility Education: High School Diploma/GED Certification: DoD 8570 IAT Level II Certification (Security +) Experience: Minimum of five (5) years of specialized experience and knowledge of hardware, software, information assurance or business analytical support. Experience must include at least two of the following areas: technical and user documentation, end-user training, network support, information assurance, or general administrative support. Must possess good interpersonal, communication, and analytical skills. Physical: The candidate, with or without reasonable accommodation, must physically be able to sit or stand for extended periods of time; lift objects up to 20 pounds; and requires frequent physical hand dexterity and repetitive movements. Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to ********************************* or call ************. Please provide your contact information and let us know how we can assist you.

Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging. Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. 4-6 years of experience overall in information technology, systems administration or other IT related field. Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams. ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel. SQL Server Integration Services (SSIS). T-SQL. MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data

Salary: IT Specialist This position will support our joint venture with partner company, ATI, Inc. DGI-ATI (JV) has a current need for a full-time IT Specialist. Great Pay and Benefits for an IT Specialist Competitive salary; $111,000 - $133,000/year depending on experience 11 annual paid holidays and minimum 13 days of paid leave; Employee and family medical, dental, vision, and prescription insurance with 75% of the premiums paid by the company; Employer paid short-term and long-term disability, and life insurance. 401(k) plan immediately vesting with 4% employer match; and Professional development assistance including memberships, professional licenses, and tuition reimbursements. Duties and Responsibilities Duties may include, but not be limited to, the following: Assist in digitizing manual processes, streamlining workflows, and maintaining internal websites. Administers, develops, delivers, and supports information technology (IT) systems and services. The areas of focus include policy and planning, enterprise architecture, security, systems analysis, applications software, operating systems, network services, data management, internet, systems administration, and customer support. Manages the base LAN/WAN systems, designs and monitors new complex network systems, configures, and installs network hardware/software, and maintains LAN Operations. Performs feasibility studies on complex information systems and conducts in-depth analyses complicated by novel problems. Keeps abreast of emerging technology to predict future network needs. Participates in management discussions, meetings, committees, or special projects. Required Qualifications and Experience Must have at least three (3) years of IT-related experience in the federal service or private or public sector. Additionally, specialized experience required includes: Knowledge of IT network systems design principles, methodologies, and approaches used in developing, testing, installing, operating, managing, and maintaining network services that support functional requirements. Knowledge of the organization's network architecture, topology, and protocols sufficient to plan, design, develop, and integrate network systems and security plans and procedures consistent with existing or planned network infrastructures, Knowledge of methods, techniques, and processes for the integration and optimization of system components, infrastructure requirements, and test and evaluation methods sufficient to install and operate large and complex network programs and provide technical guidance to others in designing, testing, operating, and maintaining network programs. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Experience with PowerApps and Power Automate development Experience with Office 365 management (SharePoint, Teams, Forms, etc.) Experience with Website maintenance and content updates; Wordpress experience preferred Process improvement and automation mindset Basic Tier I support experience is a plus. BA/BS degree in computer science, engineering, information science, information systems management, or other related studies. Candidates must be US Citizens Must be eligible to obtain and maintain clearance;Candidate must be able to work independently in a secure or sensitive environment Job Type: Full-time Pay Range: $111,000 - $133,000/year depending on experience Location: Washington, DC Working Hours: Normal Work Hours Monday Friday (anticipate 40 per week). About DGI Dayton Group, Inc. (DGI) is an 8(a), EDWOSB, and HUBZone certified small business, established in 2012 and headquartered in Maryland. We deliver high-quality services to federal agencies, specializing in working at secure federal facilities worldwide. Our core offerings include facility management & operation, construction management, program management, and environmental/EHS services. DGI is committed to the highest standards of security and compliance. Our employees rise to new challenges and reach new heights every day. DGI rewards outstanding performance with great opportunity, compensation, and recognition. This job description is not intended to be all-inclusive. Selected candidate may perform other related duties as assigned to meet the ongoing needs of the organization. DGI-ATI JV provides equal employment opportunities to all qualified individuals, including protected groups, protected veterans and individuals with disabilities. DGI-ATI complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training. We are an E-Verify Employer in the United States. We will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please let your recruiter know.