Complex IT Support Specialist
Technical support specialist job in Dothan, AL
PRIMARY FUNCTION: The Complex IT Support Specialist is a hands-on role focusing on assigned location's computer and network system operations to ensure optimal functioning and for the assigned area on the implementation and rollout of IT related projects. This role manages end user help requests for software and hardware computer issues.
RESPONSIBILITIES AND TASKS:
Lead the technology related efforts for assigned location to ensure implementation and rollout of IT projects, updates, etc. are completed uniformly, providing guidance when needed to Technology Specialists
Evaluate documented resolutions for assigned locations to determine if there are trends, develop solutions to prevent reoccurring problems and communicate management concerning emerging incident trends
Coordinate activities with corporate help desk, network services, and other related IT groups to ensure appropriate group is engaged from projects, issues, etc.
Assist corporate IT with software releases and rollouts, communicating changes/ updates to end users and providing training if applicable
Install, modify, and make necessary repairs to computer hardware and software systems, providing technical assistance and training to system users
Perform hands-on repairs at desktop level, including installing and upgrading software, installing hardware, monitoring nightly backups, and configuring systems and applications
Prioritize and schedule end user help requests escalating to appropriate personnel when needed
Gather documentation, compile and provide updates, statuses and completions to appropriate personnel
Provide regular feedback on successes and opportunities for improvement to appropriate leader for Technology Resource Specialists in assigned locations
Follow and ensure others comply with all safety guidelines, establishing and managing safety policies and procedures
Perform additional relevant duties as assigned
SUPERVISOR RESPONSIBILITIES:
This is an Individual Contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy
EDUCATION and CERTIFICATIONS:
High School diploma or equivalent
Preferred Certifications: MCP- MCSE, CompTIA A+
EXPERIENCE AND SKILLS:
Minimum five (5) years IT field experience in a team-based environment
Strong customer focus with the ability to communicate, both verbal and written, with all levels of the organization and external customer in a timely and professional manner
Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast-paced environment
Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail
Must possess a strong customer-centric attitude and high energy level
SAFETY REQUIREMENTS:
Follow departmental and company safety policies and programs
Wear required protective equipment in all areas where mandatory
PHYSICAL REQUIREMENTS:
Ability to work non-standard shifts (Holidays, weekend and/or extended) as required per business need
Ability to travel to assigned locations as needed
Ability to lift computer hardware such as desktop computers or servers up to 40 lbs as needed
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyHelp Desk Technician
Technical support specialist job in Marianna, FL
PRIMARY PURPOSE:
Serve as the primary Helpdesk representative, overseeing daily campus support operations. Provide front-line assistance to Staff/Faculty and students by resolving computer-related issues in person, over the phone, or through ticket submissions. Provide support for hardware and software needs, including printing, installations, email, and other internal systems. Collaborate closely with the Helpdesk Manager to manage the tickets and ensure smooth helpdesk operations. Mentor and guide student workers, fostering strong customer service skills and a commitment to excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential Skills:
Commitment to providing exceptional customer experience and support.
Excellent Organization and Communication skills, both verbally and written.
Ability to work independently.
Innovative, Team-Oriented problem solver.
Ability to sustain a high level or productivity.
Ability to manage multiple competing priorities.
Ability to work effectively in a fast-paced environment.
Familiar with help desk concepts, practices, and procedures.
Technical Skills:
Intermediate knowledge of Windows Operating Systems (Windows 11, Windows 10)
Broad understanding of Microsoft Office Products (Word, Excel, Office 365, etc).
Knowledge of standard hardware and software systems in enterprise environment.
Familiar with networking concepts.
Experience troubleshooting application-related problems.
Knowledge of the following software applications is a plus:
Mac OS Support
PowerShell and scripting
Windows Deployment Services
Essential Duties and Responsibilities:
Provide superior customer service to end users on a variety of technology issues - 40%
Responsible for tracking and monitoring open issues to meet service level standards - 30%
Assist with the creation, maintenance, and management of process documentation - 15%
Various Projects, Training, and other tasks as assigned - 15%
EDUCATION:
What is the minimum level needed?
2 years of college experience
EXPERIENCE:
Minimum of 2 years' experience in an end-user support role with a track record of providing excellent customer service.
CERTIFICATION:
N/A
KNOWLEDGE, SKILLS AND ABILITIES: (WRITE BASED on job needs)
Exceptional time management and organization skills
Strong oral and written communication skills
Ability to work independently, collaboratively, and under supervision.
Willingness to serve, and build relationships with the troupe
Must possess strong initiative, leadership skills, organizational and project management skills, with the ability to multitask to manage a variety of projects and priorities, coordinating the actions of others, follow through on projects to timely completion, and demonstrate excellent judgment with attention to detail.
Microsoft Office experience with Word, Outlook, Publisher, Excel, Power Point software experience.
Must support the University's Catholic mission.
PHYSICAL SKILLS AND ABILITIES: Requires ordinary ambulatory skills sufficient to visit other locations; the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, type and perform data entry, visual acuity to use a keyboard, operate equipment and read technical information, ability to hear in order to answer telephones and to communicate verbally, and the ability to sit for extended periods of time.
WORKING CONDITIONS: Work is performed indoors with minimal safety hazards, and requires seated, standing, and movement work.
Ave Maria University is a Catholic institution of higher education. Ave Maria University makes employment decisions in a manner that is consistent with federal, state and local law. All information included in any application must be truthful and accurate.
The responsibilities and requirements listed above are not an exhaustive list of all that will be expected of this position; however, it is met to identify the general criteria for this position.
Auto-ApplyHelpdesk Support
Technical support specialist job in Dothan, AL
Job Description
Precision Resources, a division of the Trimarc Group Inc has an immediate opening for Senior IT Helpdesk Analyst for a PERMANENT position. Great organization, undergoing large growth and is hiring to accommodate additional needs. This role will be responsible for providing advanced support to IT tickets assigned from the ITSM tool which may include installing, relocating, maintaining, and supporting end user computing hardware and software such as monitors, printers, VOIP phones and support software such as PC, mobile devices, printers, telephones, productivity applications and unified communications such as CISCO and TEAMS.
Location:
This position will require working onsite in Dothan, AL.
Non-local residents encouraged to apply, relocation assistance offered
Responsibilities:
Provide advanced support for tickets routed from the ITSM tool from Level One Support to resolve problems for the organization's technology devices, network, systems, and applications.
Monitor, manage, update and resolve incidents & service requests.
Analyze moderate to complex issues and take action to resolve directly or through advanced escalation.
Pre-stage, image and install Windows Desktops & Laptops and related hardware & software.
Troubleshoot and resolve end user hardware & software problems.
Provide expert level support in troubleshooting desktop peripherals in the environment.
Process requests such as user provisioning, video conference setup, support, and other requests.
Create/Review/Update appropriate support documentation adhering to standard operating procedures and processes.
Provide support to clients on software and hardware platforms.
Interface with vendors for service of PCs and related hardware.
Escalate complex issues as defined in standard operating procedures.
Requirements:
4+ years in a Service Desk Analyst role
Knowledge of enterprise workstation (Desktop & Laptop) technologies
Experience with MS Windows 10, Active Directory, O365 & Microsoft Outlook
Experience with Anti-virus software
Experience troubleshooting & supporting Citrix and cloud applications
Mobile device management & support using Microsoft InTune
Remote access technologies (VPN, Azure Virtual Desktop)
Experience with on-boarding, off-boarding
Windows imaging & performing Installs/Moves/Adds/Changes on devices
Microsoft Teams experience
Relevant degree or certification(s) preferred or equivalent experience
Strong written & oral communication skills
Strong customer service skills
Must have a US Citizenship or US Green Card
Must be willing to work onsite.
Apply directly to this position:
https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1249View all of our open positions at: www.precisionresources.org/careers
Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast.
Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results.
We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.
On-Call IT Field Technician - Dothan, AL- Hiring NOW
Technical support specialist job in Dothan, AL
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyNow Hiring IT and Telecom Field Technicians
Technical support specialist job in Dothan, AL
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
IT Help Desk
Technical support specialist job in Cottonwood, AL
In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for internal support of the Company's PCs, printers, servers, and related equipment. Tasks include end user support, performing PC maintenance, upgrades and configurations.
Required:
1+ years experience in the technology field
Valid Driver's License
Preferred:
A+ Certified Network certified
Knowledge of and experience with: LANS/WANS; Windows Server environment; Microsoft SQL Server; Microsoft Exchange; Internet Information Services; backup systems; network/workstation peripherals; print servers, firewalls; spam & antivirus hardware/software; Classic ASP, VB Script, JavaScript, HTML, Cascading Style Sheets; computer hardware (replacing hard drives, hardware Drivers)
Basic Criteria/Duties (include but are not limited to the following):
Provide helpdesk support and resolve problems to the end user's satisfaction
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
Modify configurations, utilities, software default settings, etc. for the local workstation
Document internal procedures
Assist with onboarding of new users
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
Install, test and configure new workstations, peripheral equipment and software
Maintain inventory of all equipment
Report issues for escalation
Manage PC setup and deployment for new employees using standard hardware, images and software
Assign users and computers to proper groups in Active Directory
Perform timely workstation hardware and software upgrades as required
Employee Benefits
Because we seek out the best in you, TCBC provides a meaningful benefits package you can trust in.
Company covers 50% Health Insurance (BCBS)
Dental (BCBS)/Vision(Humana)
Health reimbursement plan
Years of service discounts on insurance
IRA + Company Match up to 3% (after 1 yr of service)
Paid time off (yrs of service increase)
Holiday Season Savings Fund
Holiday Pay
TCBC is an Equal Opportunity employer that is fully committed to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, nation origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Seasonal, Operations Technical Specialist
Technical support specialist job in Dothan, AL
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyMIS Helpdesk Technician
Technical support specialist job in Abbeville, AL
Great Southern Wood Preserving, Inc., makers of Yellawood brand Pressure Treated Pine, is seeking an MIS Helpdesk Technician. The individual will assist our customers with questions and problems concerning computer systems, hardware, and software. This is a full-time position offering competitive pay and a full benefits package.
Essential Duties:
Work with customers remotely and in person, guiding them through systems configuration and troubleshooting while aiming to resolve issues with efficiency.
Provide quick and effective assistance with information technology systems.
Listen attentively to customers' questions and concerns and offer optimal solutions.
Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
Respond to tech inquiries via email, through online chats, over the phone, or in person.
Infer, inquire, and transcribe day-to-day hardware/software issues
Delegate issues as they become more advanced; escalate when higher priority
Collaborate with teammates to inform and stay up to date on need-to-know's
Follow up with end users and teammates to ensure good support
Education and/or Experience:
Bachelor's degree or minimum of four (4) years of college education in Computer Science or a related field, or equivalent combination of education and experience.
WE OFFER COMPETITIVE PAY AND A FULL BENEFITS PACKAGE INCLUDING:
Medical, dental, and vision insurance
Paid vacation and holidays
401(k) with company match
Profit sharing
Flexible spending accounts
Dependent scholarship program
About Great Southern Wood Preserving:
Great Southern Wood Preserving, Inc. is the industry's leading producer of pressure-treated lumber products for D-I-Y retail home centers, pro-dealers, and other retail building-related segments. Our YellaWood brand pressure-treated pine is widely known to consumers throughout the South who use it for various outdoor building projects. Great Southern also distributes a large volume of products from many of the best-known brands in the industry. Thanks to 15 full-service treating plants and several production facilities, Great Southern Wood is strategically located to provide prompt and efficient service to lumber yards and building supply stores throughout the South, Midwest, and Northeast.
Entry Level System / Network Support Technician
Technical support specialist job in Dothan, AL
Job DescriptionSalary:
Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech.
Job Summary:
This position requires you to be at our DOTHAN, Alabama location.
Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique.
Job Responsibilities:
Remote Support of a wide range of clients using remote support tools
Resolve issue tickets in a timely manner
Assist other team members in projects
Server troubleshooting in Virtual Environments
Basic networking including cabling and basic network deployment tasks
Help monitor Backup, Security, and other IT solution tools
Qualifications:
Advanced knowledge and experience in VMWARE environments
Mastery of desktop support and ability to knowledge share with other team members
Awesome customer service service and phone skills
Love for technology and IT solutions
A+, Net+, Server+ required or 1 year professional IT experience.
Other Requirements:
Team player
Ability to stay organized in a high paced environment
Great customer service and communication skills
An in-depth pre-employment background investigation and drug test is required.
Benefits:
Health, Vision, Dental, Life Ins
401k with Match
Professional Development Reimbursement
Paid Holidays, Paid Time Off, Paternal Leave
Remote Work options available after 90 days
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Apply today to learn more about Entech. We look forward to hearing from you!
Job Types: Full-time, Contract, Temporary, Internship
Salary: $16.00 - $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
Experience:
IT Support: 1 year (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
CompTIA A+ Required
**********************************
Production Support Specialist
Technical support specialist job in Dothan, AL
The Production Support Specialist plays a critical role in ensuring the stability and reliability of our production environments by providing timely and effective support for software applications and systems. This position involves monitoring system performance, diagnosing issues, and implementing solutions to minimize downtime and maintain seamless business operations. The specialist will collaborate closely with development, operations, and business teams to understand system requirements and troubleshoot complex problems. They will also contribute to continuous improvement initiatives by identifying recurring issues and recommending process enhancements. Ultimately, this role is essential for maintaining high service availability and delivering a positive user experience across all production platforms.
Essential Responsibilities:
Comply with all Standard Operating Procedures (S.O.P's) relevant to production work activities.
Comply with the requirements of the Quality Management System and relevant standards within job role.
Work with Production Manager and Director of Operations to identify improved processes for greater efficiencies and accuracy.
Fill out/complete the following documents, as required, for each work order. Also, create Work Order Jackets to include the following documents:
Pick Report
Work Instruction
Content Label (Insert)
Carton Label
Batch Report
Line Clearance
Label Specification
Scrap Report
Reorder Report
Modification Report
Modification Approval Report
Print all controlled labels from work instructions
Communicate with sales representatives, warehouse personnel, quality assurance, pack engineering, and production manager to ensure accuracy of details associated with the above forms.
Carry-out projects and duties as assigned by your manager in an efficient, timely and cost-effective manner.
Other/ related duties as required.
Education & Qualifications
Excellent communication skills.
Proficient with Microsoft Office products.
Ability to prioritize projects.
A flexible approach to work is helpful due to dynamic work environment, and the capability of handling multiple priorities.
Other Requirements
Must maintain a valid driving license
Physical Demands
Long periods of sitting or standing may be required
Auto-ApplyFacilities Support Specialist - Lake Mary, FL
Technical support specialist job in Greenwood, FL
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to *********************** or calling ************ . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.
Know Your Rights
All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.
Auto-ApplyTechnical Support Trainer
Technical support specialist job in Eufaula, AL
Ensures that all staff (regular and seasonal) receive proper training on all aspects of their job including company policy and procedure.
Works closely with management to develop and modify the training program, training materials and courses. Assists in developing new training or methods of training for seasonal and new hire employees, along with continuing education of existing representatives.
Develops and implements training materials related to improving service interactions and integrating best practice to improve the effectiveness/efficiency of service provided.
Develops and maintains the schedule for: initial training and refresher training; and for new products, software or programs training.
Monitors departmental and customer service standards/goals for accuracy and compliance with company goals and provides feedback to management.
Conducts written and/or verbal coaching and feedback sessions with employees to establish and review progress towards goals and performance initiatives.
Use metrics and key performance indicators to monitor and report effectiveness of training programs including but not limited to review of email responses, call audits and other forms of communication which is customer facing. Evaluates organizational needs and make training recommendations to management.
Analyzes and communicates best practices within the department, through networking, continuing education and reading periodicals.
Collaborates with other internal teams such as engineering and quality to understand, troubleshoot solve technical issues.
Performs special project assignments as business needs dictate.
Performs other duties as assigned.
Structural Installation Specialist
Technical support specialist job in Enterprise, AL
The Structural Installation Specialist is responsible for the installation, assembly, and modification of structural components on U.S. Department of Defense construction projects. This role supports a wide range of mission-critical facilities including aircraft hangars, maintenance facilities, industrial buildings, and relocatable structures.
This is a temporary-to-hire field position with the opportunity to transition to full-time, benefits-eligible employment following a successful 90-day trial period, based on performance, project needs, and compliance with company and DoD requirements. This position will require travel.
Key Responsibilities
Install structural steel, pre-engineered metal building components, and modular/relocatable structural systems in accordance with project plans and specifications
Perform layout, alignment, and assembly of columns, beams, bracing, panels, and associated structural elements
Read and interpret construction drawings, shop drawings, and installation manuals
Assist with rigging, lifting, and setting of structural members using cranes, lifts, and other equipment
Coordinate with superintendents, QC personnel, and safety staff to ensure work meets quality and safety standards
Ensure installations comply with applicable UFCs, project specifications, manufacturer requirements, and industry standards
Perform field modifications, adjustments, and repairs as required
Maintain clean, organized, and safe work areas
Comply with all site-specific safety requirements, including DoD installation rules
Travel and deploy to multiple project locations as required by contract needs
Required Qualifications
2+ years of experience in structural installation, steel erection, or similar construction trades
Ability to read and understand construction drawings and specifications
Familiarity with hand and power tools used in structural and metal building installation
Ability to work at heights, lift heavy materials, and perform physically demanding tasks
Willingness and ability to travel to various DoD installations
Ability to pass background checks required for access to military installations
Strong work ethic, reliability, and attention to detail
Preferred Qualifications
Experience on federal or DoD construction projects
Experience with pre-engineered metal buildings, aircraft hangars, or relocatable structures
OSHA 10 or OSHA 30 certification
Forklift, aerial lift, or crane signaling certifications
Familiarity with quality control and safety documentation requirements on federal projects
Work Environment & Conditions
Outdoor and indoor construction environments
Exposure to varying weather conditions depending on location
Extended hours, weekend work, or shift work may be required depending on project schedule
Travel and temporary lodging may be required
Employment Status & Benefits
This position is initially classified as temporary-to-hire
Employees who successfully complete a 90-day trial period may become eligible for company-sponsored benefits, subject to company policy and project availability
Per diem, lodging, and travel arrangements may be provided based on project requirements
Auto-ApplyOn-Call IT Field Technician - Dothan, AL - Hiring Now
Technical support specialist job in Rehobeth, AL
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyNow Hiring IT and Telecom Field Technicians
Technical support specialist job in Enterprise, AL
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Entry Level System / Network Support Technician
Technical support specialist job in Dothan, AL
Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech.
Job Summary:
This position requires you to be at our DOTHAN, Alabama location.
Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique.
Job Responsibilities:
Remote Support of a wide range of clients using remote support tools
Resolve issue tickets in a timely manner
Assist other team members in projects
Server troubleshooting in Virtual Environments
Basic networking including cabling and basic network deployment tasks
Help monitor Backup, Security, and other IT solution tools
Qualifications:
Advanced knowledge and experience in VMWARE environments
Mastery of desktop support and ability to knowledge share with other team members
Awesome customer service service and phone skills
Love for technology and IT solutions
A+, Net+, Server+ required or 1 year professional IT experience.
Other Requirements:
Team player
Ability to stay organized in a high paced environment
Great customer service and communication skills
An in-depth pre-employment background investigation and drug test is required.
Benefits:
Health, Vision, Dental, Life Ins
401k with Match
Professional Development Reimbursement
Paid Holidays, Paid Time Off, Paternal Leave
Remote Work options available after 90 days
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Apply today to learn more about Entech. We look forward to hearing from you!
Job Types: Full-time, Contract, Temporary, Internship
Salary: $16.00 - $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
Experience:
IT Support: 1 year (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
CompTIA A+ Required
**********************************
Now Hiring IT and Telecom Field Technicians
Technical support specialist job in Dothan, AL
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyOn-Call IT Field Technician - Dothan, AL- Hiring NOW
Technical support specialist job in Headland, AL
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
IT System / Network Administrator
Technical support specialist job in Dothan, AL
Entech Culture:
Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech.
Job Summary:
Entech's Administrators are responsible for supporting small and medium scale business networks in and around the southeast area. The Admin will work with other departments to deliver comprehensive IT solutions. This position requires a mastery of customer service and advanced IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique.
Job Responsibilities:
Client visits to perform proactive and reactive network support services
Support of a wide range of clients using the latest and most secure support tools
Assist support technicians in training and support resolutions
Independently resolve escalated issues in a timely manner
Responsible for moving projects through to completion
Server / Networking configuration, maintenance, and issue resolutions
Firewall management, VPN Setup, Network Segmentation Design
Solution generation for IT needs in a wide range of industries
Help manage Backup, Security, and other IT solution tools
Qualifications:
Deep knowledge and experience in MS Server
Advanced knowledge and experience in VMWARE environments
Mastery of desktop support and ability to knowledge share with other team members
Awesome customer service skills
Love for technology and IT solutions
A+, Net+, Server+, Security+ required or equivalent experience.
Security+, Project+, VMWARE, Microsoft Certification(s) Preferred
College Degree Preferred
Other Requirements:
Team player
Ability to stay organized in a high paced environment
Great customer service and communication skills
An in-depth pre-employment background investigation and drug test is required.
Benefits:
Health, Vision, Dental, Life Ins
401k with Match
Professional Development Reimbursement
Paid Holidays, Paid Time Off, Paternal Leave
On-Call Pay
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Apply today to learn more about Entech. We look forward to hearing from you!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
On call
Supplemental pay types:
Bonus pay
Education:
Bachelor's (Preferred)
Experience:
Customer service: 1 year (Preferred)
IT support: 3 years (Required)
Server / Network Admin: 3 years (Required)
License/Certification:
CompTIA A+ (Preferred)
On-Call IT Field Technician - Dothan, AL- Hiring NOW
Technical support specialist job in Dothan, AL
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support