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  • Technical Support Specialist

    Siemens Energy

    Technical support specialist job in Selma, NC

    A Snapshot of Your Day On a day-to-day basis, you will be responsible for assisting warehouse personnel with pulling, packing, shipping, and receiving materials, while overseeing incoming and outgoing shipments of field technical equipment. You will manage inventory, organize equipment for transformer crews, and support vehicle maintenance logistics, ensuring all operations run smoothly. Additionally, you will maintain cleanliness in the service areas, arrange for the disposal of hazardous materials, and order consumable goods to enhance overall efficiency. How You'll Make An Impact Support warehouse operations including pulling, packing, shipping, receiving, cycle counting, and ordering consumables for GT SV Parts and Selma Service teams. Manage incoming and outgoing shipments of field technical equipment and maintain inventory records (TCTP) for service equipment. Coordinate equipment setup for transformer crews and assist with outfitting or decommissioning service trailers and tractor trailers. Assist Fleet Specialist with service vehicle logistics, maintenance, and CDL-type vehicle handling. Maintain and organize the service yard, warehouse, and training areas to meet operational, security, and EQS standards. Conduct inspections and maintenance on transformer equipment, generators, trucks, trailers, and arrange proper disposal of hazardous and operational materials. What You Bring Excellent written and oral communication skills. Skilled in Microsoft office products (Power Point, Word and Excel). 3+ years' experience in SAP (PT2) / Inventory management system. Class A CDL required. Familiarization of DOT standards for vehicle maintenance and inspections. General electrical and safety familiarity. General warehousing / plant operations experience About The Team Grid Technologies Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: ********************************************
    $36k-63k yearly est. 5d ago
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  • Help Desk Technician

    Leisnoi, Inc.

    Technical support specialist job in Durham, NC

    Job Title Help Desk Technician Education N/A Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary Grade Date Needed By Job Type Full-time Travel JOB DESCRIPTION Help Desk Technician Reports to: IT Project Manager - Professional Services Line of Business Subsidiary: Leisnoi Enterprise Solutions, LLC Location: Baltimore, MD or Durham, NC Job Status: Regular Full -Time Position Summary: Call Center Environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, soft, mainframe access and print problem determination/escalation. All employees are considered mission critical and are expected to report even during inclement weather conditions. Essential Functions, Responsibilities & Duties may include, but are not limited to: The Initial Call Intake Function, normally performed by the Customer Service Representative, provides detailed interaction/incident document of reported problems utilizing the incident management system is required for both real-time voice and virtual reported problems. The contractor documents and provides problem analysis and resolution on a wide variety of hardware, software, video, main frame, and network problems. Additionally, the contractor dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedures (SOP). Customer Service Representatives also utilize operational communications systems within the Service Center to communicate real-real-time events to management and customers as required. The Contractor Shall: Utilize email, instant messaging and other monitoring tools to remain aware of current issues affecting widespread availability. Respond to customer calls concerning general inquiries, providing "how to" assistance for specific problems. Accept and process virtual call inquiries, providing "how to" assistance for specific problems. Accept and process virtual call inquires for hardware and software. Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve or escalate to incident (level-2). Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current. Close all tickets only when a problem has been resolved to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets. Create a report detailing all open, severity-1 issues encountered up until the time of the report creation and submit to the designated distribution list. Gather information and follow required diagnostic procedures. Adhere to the Standard Operating Procedures (SOP). Education: The candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. Candidates supporting this function shall have a minimum of one year experience service in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label Switching (MPLS), VoiIP, and Cisco Routers. Office Location and Travel: Durham, NC or Baltimore, MD This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly lost to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally list and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Candidates can email their resumes to and must also apply online at Leisnoi.com. Leisnoi is an Equal Opportunity Employer Leisnoi considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Leisnoi Corporation, may legally grant certain preference in employment opportunities to Leisnoi Shareholders and their Descendants. EOE/AA/M/F/D/V # of Hires Needed 4 Exemption Type Non-Exempt
    $36k-63k yearly est. 5d ago
  • Field IT Specialist II

    Biomerieux Inc. 4.7company rating

    Technical support specialist job in Durham, NC

    The Industry Field IT Specialist II is a critical technical contributor responsible for implementing and supporting bio Merieux middleware and instrument software solutions across varied customer environments. This mid-level field role requires solid experience with IT systems and a collaborative approach to ensure seamless integration with Laboratory Information Management Systems (LIMS) and secure connectivity. The specialist will lead system configuration, deploy remote support tools, and manage software updates and cybersecurity compliance. Success in this role demands proactive troubleshooting, strong communication skills, and the ability to juggle multiple customer-facing projects in a dynamic setting. Primary Duties Coordinates internal and external technical teams to successfully deliver IT implementation projects and solutions for customers. Conducts the setup and installation of software and middleware at customer sites or data centers, ensuring systems are properly networked and fully functional. Integrates company solutions with customer Laboratory Information Management Systems (LIMS) by managing communication, consulting technical resources, and performing the scope of work. Troubleshoots and resolves system issues both remotely and onsite to maintain optimal performance. Responds promptly to all field IT service requests, ensuring timely and effective resolution within assigned projects or regions. Collaborates with customers to identify system-related challenges, research solutions, and implement corrective actions. Maintains strong customer relationships by proactively addressing issues to ensure satisfaction and reliability. Provides customers with information about available systems, options, and consumables, and coordinate with sales teams to support ordering. Obtains and maintains CRM certification to support service investigations and documentation. Supports revenue growth by promoting value-added projects, products, and services. Manages Field IT projects by meeting milestones, deadlines, and requirements while keeping stakeholders informed of progress or changes. Completes detailed service reports and checklists for every customer interaction to accurately capture system, customer, or test-related issues. Provides on-site and remote technical assistance to internal customers (Sales, Field Applications, Field Service, Technical Support Center) via correspondence, phone and in person as appropriate to diagnose difficult connectivity problems as required. Provides field training and orientation for new hires as required in all areas of troubleshooting and installation of solutions as needed. Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Education & Training Bachelor's Degree in computer networking, cybersecurity or related field required Experience Requirements 2+ years of professional related experience as it relates to: LIMS interfacing, networking support, servers, software applications, hardware, middleware, computers, and operating systems End-User support required; systems marketed by bio Merieux a plus. Industrial Microbiology or related field preferred Knowledge, Skills & Abilities Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. Effective and efficient problem analysis that leads to high-quality decisions. Analyze data and make decisions/recommendations, using data to guide decision-making and provide suggestions for improvement. Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture. Planning objectives and strategies to achieve them within a set timeline Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Effective Presentation Skills - including the ability to present technical data Written Communications - including the ability to communicate technical data in written form Effective verbal communication skills Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. Working Conditions & Physical Requirements Ability to remain in stationary position, often standing, for prolonged periods. Ability to ascend/descend stairs, ladders, ramps, and the like. Ability to wear PPE correctly most of the day. Ability to adjust or move objects up to 50 pounds in all directions. Domestic Travel: 60% International Travel: 5% The estimated salary range for this role is between $89,500 - $111,100. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves #LI-US#biojobs Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected]. BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).
    $89.5k-111.1k yearly 2d ago
  • Desktop Support Technician

    Teksystems 4.4company rating

    Technical support specialist job in Raleigh, NC

    This team is currently looking for two technicians to join their team in a long term, extendable contract for first shift (Monday to Friday 6am to 2pm and 8am to 5pm). These individuals will be supporting the hospital and the surrounding ambulatory clinics, main duties include: - Hardware support: set up of work stations, break/fix tickets include swapping devices, peripheral device support and support for WOWs (workstation on wheels) mostly used by doctors and nurses. - Support of day-to-day activities: 50% of the time is spent supporting hardware tickets, the other 50% of the time will be supporting projects that include hardware refreshes to replace obsolete devices, deployments, migrations, imaging of new devices, etc. - Some of the break fix issues could be related to PCs, printers (including zebra printers) and other peripheral devices (connectivity), why applications aren't running, putting machines into AD and onboarding of new users. - They will also be spending some time supporting asset management, commissioning and decommission of devices. Skills - Great understanding of Windows 10 is required - exposure to Windows 11 imaging and set up is a plus. - Experience imaging - Lenovo computers come already set up, they do take care of imaging - mostly done through imaging server or flash drive - not done from scratch. - Experience with printers: installing new printers, setting them up, dealing with printer drivers and printer Logic. - Personable with end users - doctors and nurses that have urgency to get their devices to work, will also support people with little to no tech skills - patience is key! - Team player - Willing to communicate and ask questions - because of the setting they prefer someone to ask for help than try to put out a fire by themselves and take longer in the process. This client uses ServiceNow as their ticketing system and asset tracking, Bomgar to do remote support, they have desktops and VDI. Vocera Support for their Voice Environment, and Imprivata Badge Access. This is a Citrix environment, some basic EPIC support as well. This is a windows environment currently on Windows 10 and looking to upgrade to Win11 in the next couple of months. This person will support the device upgrade to ensure all computers can run on Win11. Schedule: M-F 6am-2pm and 8am-5pm. There is an expectation for this individuals to fulfill On Call hours after they acclimated. On Call rotation happens once every couple of months and there is no onsite requirement when on call. On Call weekly stipend is $351 minus taxes plus any OT worked during On Call hours. *Skills* Desktop, Windows 10, Support, Troubleshooting, Active directory, Hardware, Windows, Customer service, Sccm, Printers, Imaging, Help desk support, Technical support, Help desk *Top Skills Details* Desktop,Windows 10,Support,Troubleshooting,Active directory,Hardware,Windows,Customer service,Sccm,Printers,Imaging *Additional Skills & Qualifications* **Good customer service - white glove service required to support doctors, nurses and hospital staff** *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Raleigh, NC. *Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Raleigh,NC. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-20 hourly 2d ago
  • Information Technology Administrator

    Work4Ce Inc.

    Technical support specialist job in Liberty, NC

    Requirements: What we're looking for: The IT Admin position will perform weekly/daily tasks including but not limited to the following for all IT expense assets to ensure all inventories are maintained at the correct levels: Procurement, Receiving and Asset management tasks. Inventory tracking for all IT expense assets. Procurement should align with the forecasted budget and ensure that equipment is acquired to support all regional, local, and shop-initiated projects, meeting planned targets. What you'll be doing: Lead local site services and project procurement activities, including creating procurement requisitions in Ariba and maintaining the local AP100 system. Monitor and track chequebook budgets to ensure accurate financial oversight. Manage asset and inventory issues, escalating concerns to site management as needed. Oversee equipment auditing, tracking, receiving, and reconciliation processes. Qualifications/ What you bring (Must Haves): This is a highly mobile role requiring oversight of capital equipment across a 9-million-square-foot facility, ensuring effective asset management on the plant floor throughout the site. Ability to handle multiple tasks at once by priority. Hands on experience in IT Asset lifecycle management. Hands on experience in MS Office. Hands on experience in procurement and inventory tracking. 3+ years of experience in managing IT assets. Strong organizational abilities combined with excellent oral and written communication skills. Added bonus if you have (Preferred): Accounting and/or budgeting background. Prior experience with Ariba Procurement and budget. 100% onsite, Monday-Friday
    $66k-95k yearly est. 4d ago
  • IT Asset Management Admin

    CTC 4.6company rating

    Technical support specialist job in Liberty, NC

    Who we are: Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Client. As one of the world's most admired brands, Client is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us. What we're looking for: The CLIENT IT Admin position will perform weekly/daily tasks including but not limited to the following for all IT expense assets to ensure all inventories are maintained at the correct levels: Procurement, Receiving and Asset management tasks. Inventory tracking for all IT expense assets. Procurement should align with the forecasted budget and ensure that equipment is acquired to support all regional, local, and shop-initiated projects, meeting planned targets. What you'll be doing: Lead local site services and project procurement activities, including creating procurement requisitions in Ariba and maintaining the local AP100 system. Monitor and track checkbook budgets to ensure accurate financial oversight. Manage asset and inventory issues, escalating concerns to site management as needed. Oversee equipment auditing, tracking, receiving, and reconciliation processes. Qualifications/ What you bring (Must Haves): This is a highly mobile role requiring oversight of capital equipment across a 9-million-square-foot facility, ensuring effective asset management on the plant floor throughout the site. Ability to handle multiple tasks at once by priority. Hands on experience in IT Asset lifecycle management. Hands on experience in MS Office. Hands on experience in procurement and inventory tracking. 3+ years of experience in managing IT assets. Strong organizational abilities combined with excellent oral and written communication skills. Added bonus if you have (Preferred): Accounting and/or budgeting background. Prior experience with Ariba Procurement and budget.
    $64k-103k yearly est. 4d ago
  • Help Desk Technician II

    Pennymac 4.7company rating

    Technical support specialist job in Cary, NC

    PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Help Desk Technician will provide primary support to Pennymac internal employees by taking calls, handling live chats, answering email, responding to tickets, answering support related questions, providing technical support for all Pennymac utilized systems. This position serves as the centralized entry point and provides escalated troubleshooting for all technology related service requests and support related issues for technical concerns across the company. Responsibilities also include assisting with account management, website and data tool maintenance/enhancement, and project management support. The Help Desk Technician will: Provide front-line technical support to largely external but sometimes internal customers, troubleshooting a wider range of issues with increased complexity Independently diagnose and resolve hardware, software, network, and application problems, including basic Active Directory and Google Workspace administration Proactively identify and resolve recurring technical issues, contributing to knowledge base articles and process improvements Assist with onboarding new employees, including equipment setup and software installation Escalate complex or unresolved issues, clearly documenting the steps taken and information gathered Participate in an on-call rotation, providing after-hours support as needed Contribute to team projects and initiatives, sharing knowledge and collaborating with colleagues Achieve and maintain Help/Service Desk performance metrics Demonstrate behaviors which are aligned with the organization's desired culture and values Active participation in rotational "on-call" support to lower support tier (Not often but occasional) What You'll Bring Associate's or Bachelor's degree in computer science, business or related field preferred Proficiency in troubleshooting common applications and peripherals 4+ years of experience in a help desk or technical support role Working knowledge of networking concepts and protocols Intermediate working knowledge of google suite usage, monitoring, break fix solutions Experience with Active Directory, Google Workspace, and remote support tools Solid understanding of computer hardware, software, operating systems (Windows, mac OS), and networking concepts Excellent communication, interpersonal, and problem-solving skills Strong customer skills with an ability to work with accuracy and minimal direction Displays high initiative and works well under pressure Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $50,000 - $75,000 Work Model OFFICE
    $50k-75k yearly Auto-Apply 5d ago
  • IT - Helpdesk

    Pureflow Inc. 3.3company rating

    Technical support specialist job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 55d ago
  • Desktop Support Level 1

    Artech Information System 4.8company rating

    Technical support specialist job in Cary, NC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Primary Skills: • Should have experience into Desktop/ Desk side support/ Windows experience (Windows Based) • Should have experience in working in enterprise call centre environment. Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. • Phone support experience necessary. • ITIL knowledge of V2 or V3. Especially on Service Desk, Incident, Problem, and Change Management • Technical helpdesk or technical call center experience is necessary. • Disciplined, systematic problem solving skills required. • Hands-on work experience with the following: • Windows Operating systems • Clients: Windows7, Windows Vista, Windows XP, Windows 2000 • Servers: Windows 2000, Windows 2003, Windows 2008, • Knowledge of Active Directory, Exchange 2003/2007 • ITSM ticketing tools such as Remedy, HP Service Centre, Peregrine Service Centre • User account creation for Active Directory, Exchange Mailboxes, Distribution lists • Remote desktop connectivity applications like SMS, Bombard, WebEx, Live Meeting, and Windows Native tools • MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio • Internet browsers (e.g. Explorer, Chrome, Firefox), • VPN and remote dial-in users • Support for laptop, desktops, and printers • Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Qualifications Desktop support Level 1 Additional Information Client : HCL America; This is a Contract-to-Hire role.
    $60k-90k yearly est. 3h ago
  • Technical Support Analyst (3rd Shift)

    Bandwidth 4.5company rating

    Technical support specialist job in Raleigh, NC

    Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Bandwidth Technical Support Analyst will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by resolving technical issues or escalating them to appropriate teams when needed. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS Messaging. This role is Thursday-Sunday 9PM-8AM. What You'll Do: Identify and troubleshoot technical issues related to networking, VoIP, HTTP messaging, 911 or Toll-Free. Address customer inquiries through our ticketing system, phone, or email in a timely and professional manner. Analyze call flows, packet captures, and system logs for faults. Collaborate with customers, vendors, carriers, or internal teams to obtain information and resolve issues. Test and duplicate customer issues to validate the issue and resolution. Escalate issues to the relevant teams when required. Satisfy or exceed all Service Level Agreements, Customer Satisfaction, and related business metrics. Interact with various teams to provide feedback and recommend improvements to current products or procedures. Keep up-to-date with technical knowledge and learn new technologies and products. What You Need: Bachelor's degree in Computer Science, Information Technology, or related technical field Experience: 1-2 years of experience in technical support or related field Skills: Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. Excellent communication and interpersonal skills. Capable of multitasking in a fast-paced environment. Strong problem-solving skills. Able to work individually and in teams with a focus on detail. Bonus Points: Network+, CCNA or similar PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. “Mahalo moments” program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice #SJ
    $33k-61k yearly est. Auto-Apply 14d ago
  • Tech Specialist - Jr - Normal

    Arete Technologies 4.5company rating

    Technical support specialist job in Raleigh, NC

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: NCDOT is looking to hire a Technical Specialist that will serve as a service owner for Citrix XenMobile and Microsoft Office. This position is needed to develop, design, and administrate specific technology systems for DOT's Mobile Device Management and Microsoft Office. This position will serve as a service owner of the Microsoft Office products suite that DOT uses and for Citrix XenMobile as DOT's MDM solution. Their MS Office duties will include keeping informed of what features and changes are coming to the Office suite, leading version upgrade deployments, troubleshooting install issues, maintaining Office group policies, and being a consultation resource for support techs. Their XenMobile duties will include building and maintaining DOT's Citrix XenMobile environments, managing the 1000+ devices that use this system, and serving as the point of contact for issues regarding the system. The goal is to eventually convert this position to a permanent state employee since this will be an ongoing support need. skills required Experience developing, designing, and administrating Citrix XenMobile and managing the devices that utilize it. Experience with migrating to Microsoft Office 365, creating and managing Office 365 builds and policies, troubleshooting Office 365 software issues. Consultancy Skills. Ability to provide expertise and consultation to management representatives on a regular basis. Planning and Organizing. Ability to plan task timelines and use of resources. Ability to manage projects that have high impact changes to operating and peripheral systems or the implementation of emerging technologies. Technical Knowledge. Ability to apply new releases of operating systems and associated software. Technical Solution Development. Ability to demonstrate thorough knowledge of technologies and systems in place and to support those technologies. Technical Support. Ability to provide technical consultation on projects. Customer Services. Promotes positive customer relationships and mentors others to ensure customer satisfaction. Effective Communication. Interprets and communicates information, ideas, and instructions. Persuades and negotiates to build cooperation and consensus Organizational Awareness. Demonstrates in-depth knowledge of Department and relationships (formal and informal). Teamwork. Assesses skills within a team and works to build on individual strengths within the team and leads multiple team efforts. Experience with some or all of the following products: Microsoft Deployment Toolkit, AdminStudio, AppSense, SCCM. Qualifications local only NC Additional Information All your information will be kept confidential according to EEO guidelines.
    $39k-77k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Raleigh, NC

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $28k-39k yearly est. 29d ago
  • Information Technology

    Vp 3.9company rating

    Technical support specialist job in Raleigh, NC

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $36k-72k yearly est. Auto-Apply 60d+ ago
  • Site Support

    Stella Environmental Services 4.8company rating

    Technical support specialist job in Raleigh, NC

    Job Description Now Hiring! Site Support
    $40k-49k yearly est. 14d ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support specialist job in Raleigh, NC

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $35k-64k yearly est. Auto-Apply 60d+ ago
  • IT Specialist

    Timmons Group 4.5company rating

    Technical support specialist job in Raleigh, NC

    Timmons Group is seeking a skilled and customer-focused IT Specialist to join our Raleigh, NC office. This role is ideal for a tech-savvy professional who thrives in a dynamic environment and enjoys solving complex technical challenges. As an IT Specialist, you'll be a key troubleshooter and support resource for hardware and software across the organization. You'll manage software license servers (e.g., Bentley SELECT, ArcGIS, Adobe, Microsoft, Autodesk), monitoring tools (e.g., System Center), backup solutions (physical and cloud-based), and provide advanced support for critical user issues. Essential Duties and Responsibilities of a successful candidate include but are not limited to: * Manage IT services, tools, and licensing components * Support end-users and teams in designing solutions and resolving technical issues * Collaborate with the Systems Administrator to address networking problems * Continuously learn new technical skills and procedures * Work independently on projects and deliver effective solutions Skills/Requirements of a successful candidate include but are not limited to: * Bachelor's degree in IT, Information Systems, or Computer Science (preferred) * 3-5 years of relevant experience (preferred) * Strong knowledge of Windows and Linux operating systems * Familiarity with virtualization platforms and AutoCAD-related software (a plus) * Basic understanding of IPv4 networking * Ability to diagnose performance bottlenecks (bandwidth, I/O, memory, CPU) * Experience with web application administration (IIS, Nginx, Apache) * Proficiency in server OS administration (Windows Server, Ubuntu, RedHat) * Scripting skills (PowerShell, Bash, Command Line) * Office365 administration experience * Availability for occasional night/weekend support * Strong problem-solving and remote troubleshooting skills * Excellent verbal and written communication * Experience with Autodesk and ArcGIS products * A friendly, customer-service mindset * Initiative and a passion for continuous learning * Professionalism and maturity in handling responsibilities
    $75k-102k yearly est. 14d ago
  • Desktop Support Technician

    Teksystems 4.4company rating

    Technical support specialist job in Raleigh, NC

    *Desktop Support Technician - Long-Term Contract (Potential to Hire)* *Overview* A major healthcare system in Raleigh is seeking two Desktop Support Technicians to join their Field Services team. This is a long-term, renewable contract with strong potential for fulltime conversion. You'll support hospital staff and nearby clinics, ensuring critical technology stays up and running in a fastpaced medical environment. *What You'll Do* * *Hardware Support:* * *Set up workstations and peripheral devices* * Handle break/fix tickets, device swaps, and workstation-on-wheels (WOW) support * Troubleshoot PCs, printers (including Zebra printers), and connectivity issues * *Project Work (approx. 50%):* * *Hardware refreshes and device replacements* * Deployments, migrations, and imaging of new devices * Support Windows 10 Windows 11 upgrade initiatives * *User & System Support:* * *Add devices to Active Directory* * Assist with onboarding new users * Support application issues and basic EPIC-related troubleshooting * Help with asset management, commissioning, and decommissioning equipment *Required Skills* * *1.5+ years deskside hardware support experience* * *Strong knowledge of Windows 10* (Windows 11 exposure is a plus) * Experience with *device imaging* (server or flash drive-based) * Printer setup, driver troubleshooting, and printer logic experience * *Active Directory*: add/remove users, manage permissions * Excellent customer service-whiteglove support for doctors, nurses, and nontechnical staff * Strong communication and willingness to ask questions and collaborate *Tools & Environment* * ServiceNow (ticketing & asset tracking) * Bomgar (remote support) * Citrix environment * VDI, desktops, Lenovo hardware * Vocera (voice environment) * Imprivata (badge access) *Schedule & OnCall* * *Shifts:* Monday-Friday * 6am-2pm * 8am-5pm * *OnCall Rotation:* * *Begins after acclimation* * Occurs every few months * Remote only (no onsite requirement) * Weekly stipend: *$351* + OT for any hours worked *Contract Details* * Long-term consulting role (6month renewals) * Strong history of converting contractors to fulltime employees * Must be comfortable working onsite at the Raleigh hospital location *Requirements for Hire* * 7year Employment contingent upon background clearance * 10panel drug test * Immunizations: REQUIRED * TB skin test * (All onboarding costs and scheduling handled by the staffing partner.) *Work Environment* * Business casual (no jeans, cargo shorts, or tennis shoes) * Collared shirts required * Hospital setting supporting clinical staff * No smoking or vaping on premises *Interview Process* * One-step virtual interview with hiring manager + two team leads (Microsoft Teams) *Why This Role Matters* You'll directly support the technology that enables patient care. When devices fail, it can impact doctors, nurses, and ultimately patients-your work helps keep critical operations running smoothly. *Job Type & Location*This is a Contract position based out of Raleigh, NC. *Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Raleigh,NC. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-20 hourly 2d ago
  • IT - Helpdesk

    Pure Flow Inc. 3.3company rating

    Technical support specialist job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 60d+ ago
  • Tech Specialist - Jr - Normal

    Arete Technologies 4.5company rating

    Technical support specialist job in Raleigh, NC

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: NCDOT is looking to hire a Technical Specialist that will serve as a service owner for Citrix XenMobile and Microsoft Office. This position is needed to develop, design, and administrate specific technology systems for DOT's Mobile Device Management and Microsoft Office. This position will serve as a service owner of the Microsoft Office products suite that DOT uses and for Citrix XenMobile as DOT's MDM solution. Their MS Office duties will include keeping informed of what features and changes are coming to the Office suite, leading version upgrade deployments, troubleshooting install issues, maintaining Office group policies, and being a consultation resource for support techs. Their XenMobile duties will include building and maintaining DOT's Citrix XenMobile environments, managing the 1000+ devices that use this system, and serving as the point of contact for issues regarding the system. The goal is to eventually convert this position to a permanent state employee since this will be an ongoing support need. skills required Experience developing, designing, and administrating Citrix XenMobile and managing the devices that utilize it. Experience with migrating to Microsoft Office 365, creating and managing Office 365 builds and policies, troubleshooting Office 365 software issues. Consultancy Skills. Ability to provide expertise and consultation to management representatives on a regular basis. Planning and Organizing. Ability to plan task timelines and use of resources. Ability to manage projects that have high impact changes to operating and peripheral systems or the implementation of emerging technologies. Technical Knowledge. Ability to apply new releases of operating systems and associated software. Technical Solution Development. Ability to demonstrate thorough knowledge of technologies and systems in place and to support those technologies. Technical Support. Ability to provide technical consultation on projects. Customer Services. Promotes positive customer relationships and mentors others to ensure customer satisfaction. Effective Communication. Interprets and communicates information, ideas, and instructions. Persuades and negotiates to build cooperation and consensus Organizational Awareness. Demonstrates in-depth knowledge of Department and relationships (formal and informal). Teamwork. Assesses skills within a team and works to build on individual strengths within the team and leads multiple team efforts. Experience with some or all of the following products: Microsoft Deployment Toolkit, AdminStudio, AppSense, SCCM. Qualifications local only NC Additional Information All your information will be kept confidential according to EEO guidelines.
    $39k-77k yearly est. 3h ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Burlington, NC

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $28k-38k yearly est. 12d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Durham, NC?

The average technical support specialist in Durham, NC earns between $28,000 and $80,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Durham, NC

$47,000

What are the biggest employers of Technical Support Specialists in Durham, NC?

The biggest employers of Technical Support Specialists in Durham, NC are:
  1. DecisionPoint
  2. BD Systems Inc
  3. BD (Becton, Dickinson and Company
  4. Leisnoi, Inc.
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