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Technical support specialist jobs in Evansville, IN - 75 jobs

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  • Support Desk Agent

    Old National Bank 4.4company rating

    Technical support specialist job in Evansville, IN

    Category/Function Call Center Type Regular Full-Time Requisition ID 2025-18246 Workplace Type On Site Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are currently seeking a Support Desk Agent that will provide internal client support for inquiries related to Community Banking Operations with a high degree of courtesy, professionalism, timeliness, and accuracy. Support is provided through a variety of mediums such as phone, email, and instant messaging. Problem resolution and identifying opportunities for training development and/or process improvement is key to be successful in this role. Salary Range The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final salary will be determined based on factors such as location, experience, skills and qualifications. Key Accountabilities Receive and resolve all telephone, email, and instant message inquiries from internal departments with a high degree of professionalism, timeliness, accuracy, and diligence Serve as subject matter expert for consumer deposit and loan servicing inquiries as well as the systems/applications used to service clients Track all calls with efficiency and accuracy for reporting purposes and identify opportunities for improvement as applicable Assist with the design and maintenance of internal departmental procedures and identify opportunities to improve team efficiency and performance Educate and promote the variety of self-service channels available during client interactions Assemble facts, gather data, and complete research to make empowered judgments/decisions Maintain an in-depth knowledge of bank policies, procedures, processes and front-end/back-end systems/applications Maintain a thorough understanding of, and adherence to all banking compliance rules and regulations Follow proper escalation process when situations require additional assistance Embrace ongoing educational opportunities, including changes to policies and procedures Key Competencies for Position Compelling Communication - Openly and effectively communicates with others. Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. Unites others towards common goal. Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction. Makes Decisions & Solves Problems - Seeks deeper understanding and takes action. Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborates and seeks to understand the root causes of problems. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time. Takes action that is consistent with available facts, constraints and probable consequences. Delights Clients - Continuously seeks and applies knowledge leading to a best-in-class client experience. Passionately serves internal clients with excellence. Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Personifies ONB Culture - Demonstrates pride in ONB. Consistently demonstrates Old National's culture and values in daily interactions. Models our values - how we show up in the workplace. Places the organization's goals before individual or team goals. Demonstrates the desire to be part of something beyond themselves by investing time, heart, and expertise to help clients and communities thrive. Qualifications and Education Requirements High School diploma or equivalent work experience 2 years or more experience in Community Banking preferred, including a minimum of one year of new account opening experience and one year of teller transaction processing 1+ year(s) of experience in Deposit Operations, Loan Operations, or Client Care preferred Working knowledge of all aspects of Community Banking including products, policies, procedures, operations, and systems/applications Must demonstrate an elevated level of patience, ability to work through complex issues, and maintain a professional demeanor in stressful situations Ability to work independently as well as part of a cohesive team Effectively prioritize, handle and complete multiple time sensitive tasks throughout the workday Ability to work varied hours/days, including Saturday and accommodate occasional overtime should the business need arise Demonstrate exceptional oral and written communication skills with every client interaction Must possess working knowledge of Microsoft Office365 Suite of products, including, but not limited to Word, Excel, and SharePoint Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email (This email will respond to accommodation requests only.)
    $18.3 hourly 1d ago
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  • IT Support Specialist

    Kemper Technology Consulting

    Technical support specialist job in Evansville, IN

    Job Description Kemper Technology Consulting, a division of Kemper CPA Group LLP, a top 100 public accounting firm, is a multifaceted regional CPA firm with 26 offices in Indiana, Illinois, Kentucky, and California. Our combined experience in accounting and technology services makes Kemper Technology Consulting an old pro when it comes to accounting software. Our team of IT professionals also offer a diverse range of business technology solutions, from networking solutions and website design to custom software applications and litigation support. Kemper Technology Consulting is currently seeking qualified candidates for an IT Support Specialist position in our Evansville, Indiana office. This position is full-time with overtime expected during peak seasons. Candidates may only be considered for fully onsite schedules initially. After one year of employment, candidates may be considered for a hybrid schedule, if desired. Job Responsibilities Assist clientele in the administration of their Windows-Based Platforms. Image and deploy workstations. Provide routine maintenance and updates. Setup and configure new workstations. Troubleshoot various problems with existing PCs and Infrastructure. Provide End-User support using a ticketing system and basic training when applicable. Increase level of security awareness and assist clients in establishing basic security procedures. Respond to client calls, emails, and requests for technical help. Ability to work well independently as well as with a team. Additional duties as assigned. Qualifications and Competencies Associate degree in technology or a related field. Bachelor's degree is preferred. Two years of help desk and Microsoft Windows Server platform experience is preferred. Microsoft server administration experience is required. Strong knowledge and working experience supporting Microsoft Operating Systems. Active Directory and Azure Administration Experience. Microsoft 365 administration and deployment experience. PC and server repair experience. Ability to install, configure, maintain, and support physical networking infrastructure including switches, routers, wireless access points, wireless bridges, and firewalls. Manage disaster recovery solutions. Ability to professionally communicate and work well with internal management and staff as well as clients and vendors. Ability to manage multiple priorities and work toward deadlines. Proficiency in Microsoft Word, Excel, and Outlook. Maintain regular and reliable attendance. Has achieved or is working towards a certification such as: Comp TIA Credit Bundle (A+, Network+, and Security+) Microsoft 365 Fundamentals Ubiquiti UniFi AWS Practitioner Pay and Benefits Our employees play an integral role in our success as a firm. We value the long-term relationships we have developed with our clients as a result of our ability to retain our brightest professionals and believe in rewarding our employees with a competitive base compensation that is commensurate with the position and candidate's experience. Additional compensation includes bonus pay and new business incentives. We also offer an attractive benefits package that is dependent on status as a full or part-time employee. Pay: $19.50 - $30 / hour Health, dental, vision, and life insurance Paid time off Holiday pay Long- and short-term disability leave Paid sick leave Parental leave 401(k) plan and profit-sharing contributions Health savings account Flexible spending account Professional development assistance Paid IT certifications and continuing education assistance Employee assistance program Wellness program Referral program Flexible schedule Access to investment advice How to Apply Please click on the Apply Now button below to submit your information. The requirements listed above are representative of the knowledge, skill, and/or ability required. The successful candidate must be authorized to work on a full-time basis for any employer in the United States. Kemper CPA Group is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, ancestry, marital status, veteran status, or any other protected characteristic under applicable law. At Kemper CPA Group LLP, we recognize that you entrust us with your personal information. We are committed to safeguarding your data in order to maintain that level of trust. We believe that you have the right to privacy, and we encourage you to review and understand our privacy policy as it pertains to the collection, use, and storage of your personal data. To read more on our privacy policy, please go to *********************************
    $19.5-30 hourly 30d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Evansville, IN

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $33k-45k yearly est. 60d+ ago
  • IT On-Site Support Services Manager, US&C

    Magnera Corporation

    Technical support specialist job in Evansville, IN

    Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world. The Team Leader, IT On-site Support Services - North America is a hands-on team lead responsible for leading and coordinating on-site IT support operations in North America. This role ensures high-quality technical support for end-user devices, infrastructure, and workplace technologies, while managing a team of IT support specialists. The Team Lead will collaborate with global IT counterparts, third-party service providers, and internal stakeholders to deliver seamless support services and drive continuous improvement. Responsibilities Lead and manage regional on-site IT support teams, ensuring timely and effective resolution of technical issues. Oversee installation, configuration, and maintenance of PCs, mobile devices, IP phones, scanners, label printers, and other IT hardware. Monitor the North America IT incident queue to ensure prompt service delivery, ensuring compliance with Service Level Agreements. Develop and enforce standard operating procedures for incident response, service request handling, and escalation protocols. Manage vendor relationships and third-party support contracts for on-site services. Maintain accurate documentation of support activities, asset inventories, and configuration records. Support onboarding and offboarding processes, including device provisioning and decommissioning. Manage software updates, ensuring systems are up-to-date. Travel as needed to support remote sites and ensure consistent service delivery. Perform other duties as assigned. Qualifications EDUCATION & EXPERIENCE: Bachelor's degree in Information Technology or other relevant discipline preferred, or equivalent experience in IT required. 10+ years or more related IT experience. Knowledge of relevant operating systems - Windows, Mac, iOS. Technical competency with printer, scanner and other hardware devices. Experience working with Active Directory, Group Policy. Knowledge of video conferencing concepts. Basic Knowledge of networking technologies. COMPETENCIES: Strong verbal and written communication skills. Strong leadership and communication skills. Comfortable working with Business leaders. Excellent problem-solving skills.
    $50k-85k yearly est. Auto-Apply 28d ago
  • Tech Support Specialist

    Onemain (Formerly Springleaf & Onemain Financials

    Technical support specialist job in Evansville, IN

    OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is an internal help desk that provides technical and account support to OneMain team members. We strive to assist the company in all technical aspects and provide support through inbound calls and chats. Applicants must display a strong aptitude for customer service and be motivated to learn financial and technical skills. A comprehensive 10-week training program is provided to all new team members along with excellent opportunities for career growth and development. In the Role * Password Administration * Chat Support * Supporting customer applications, account servicing, and branch balancing * Basic technical support for issues related but not limited to desktops, laptops, printers, network infrastructure, iPads, Remote Access, mobile devices, and email * Assisting other departments with responsibilities and business needs Requirements * Strong verbal and written communication skills * Aptitude for critical thinking and problem solving * Capability to multitask * Open minded towards change and dynamic workplace * Flexible and Adaptable * Customer Service Mindset * High attention to detail * Ability to work independently and within a team * HS Diploma/GED Location Evansville, IN - Hybrid Hours During the 10-week training course, hours will be 8 AM - 5 PM. After being fully trained, the hours will vary according to the schedule below: * Mon - Friday shifts are as follows: * 7 AM - 4 PM * 8 AM - 5 PM * 9 AM - 6 PM * 10 AM - 7 PM * 11 AM - 8 PM * 12 PM - 9 PM * Saturday shift is 7:00 AM - 3:30 PM, with a day off throughout the week. You will not be required to work more than one Saturday a month. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days' vacation per year, prorated based on start date) * Paid sick leave as determined by state or local ordinance (prorated based on start date) * 11 Paid holidays (4 floating holidays, prorated based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $35k-58k yearly est. 16d ago
  • Desktop Support

    Artech Information System 4.8company rating

    Technical support specialist job in Evansville, IN

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Title: Deskside Support Specialist Duration: 12+Months (Possible Extension) Location : Evansville, IN (Onsite) Skills Overview (List or Overview): · Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments. · The support platform is Microsoft OS including Win7 and some Win10 (piloting). · The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. · This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. · The candidate must be able to provide on-site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. · Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written. · Long term contracts. · Experience as a desk side support in large corporates. Additional Information For more information, Please contact Shubham ************
    $35k-47k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Evansville, IN

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $28k-37k yearly est. 8d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Princeton, IN

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-37k yearly est. 8h ago
  • L2 Desktop Support Engineer

    Tata Consulting Services 4.3company rating

    Technical support specialist job in Princeton, IN

    Must Have Technical/Functional Skills Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. Physically fit to walk through large areas Ability to work after hours and weekends if necessary or required by the customer. Knowledge of using ServiceNow as the ticketing tool. Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Analyze, resolve, respond to, and document end user inquiries. Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. Troubleshoot Operating System issue. Connection issues with LAN/WAN. Update tickets with accurate and timely records of work performed, and resolution details Maintain and contribute to a knowledge base. Coordinate hardware warranty repair. Perform inventory management activities as required in coordination with asset management and other corporate groups. Escalate to 3rd party vendors when necessary Responsible for raising and coordinating problem management issues Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. Base Salary Range: $50,000 - $60,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $50k-60k yearly 7d ago
  • Recovery Support Technician - Evansville House- Fresh Start

    Volunteers of America Ohio & Indiana 2.6company rating

    Technical support specialist job in Evansville, IN

    Volunteers of America Ohio and Indiana is looking for passionate, dedicated Full-Time, Part-Time, and PRN Recovery Support Technicians to join our Fresh Start Women's Program. This is an exceptional opportunity to engage directly with women on their recovery journey and make a meaningful impact on their lives and the lives of their children. The Fresh Start Recovery program is a family-focused, residential addiction treatment program where mothers and their children live together in a supportive and healing environment, allowing for family reunification and the preservation of the crucial mother-child bond. Why Join Our Team? As a Recovery Support Technician, you will be on the front lines, providing direct client care to women seeking recovery from opioid and other substance use disorders. Many of these women are pregnant or are living with their children while receiving treatment, offering you a unique opportunity to witness and contribute to the profound transformation of families. Your work will touch the mind, body, heart, and spirit of those we serve, integrating deep compassion with highly effective programs and services. Essential Job Duties: Provide compassionate care to the clients we serve, ensuring support and understanding as they work toward recovery. Perform 1:1 crisis intervention, supporting clients and documenting your work. Facilitate skills training for individuals and groups, empowering clients in their recovery. Ensure compliance with DCS and legally mandated reporting standards for child abuse and neglect. Transport clients in company-approved vehicles when necessary. Conduct general surveillance and room searches to maintain safety and control contraband. Perform regular tours of the facility to ensure client safety and security. Complete and manage client intake procedures efficiently. Qualifications: High school diploma or equivalent education . Valid Indiana driver's license. Must pass state, county, and Department of Child Services background checks. First Aid & CPR certification is required and must be maintained. VOAOHIN will provide certification if not already obtained Benefits Offered: Comprehensive health benefits, including medical, dental, and vision. 403(b) retirement plan with company match. Personal paid time off, including 11 paid holidays. Join our compassionate and mission-driven team and be a part of real change, supporting mothers and children as they heal and grow together.
    $31k-38k yearly est. Auto-Apply 60d+ ago
  • Direct Material Technical Specialist

    Metalsa

    Technical support specialist job in Owensboro, KY

    Direct Material Technical Specialist Mission/Purpose: Contribute to the profitability of Metalsa through the execution of supplier development strategies that mitigate risk and generate a competitive, responsive, high quality world-class supply base that supports Metalsa in winning profitable new business and achieving operational excellence. Essential Functions and Key Accountabilities Cost Reduction/ Quality Initiatives Participate in cross-functional Value Analysis/Value Engineering (VA/VE) teams that conduct technical discussions with suppliers and internal operations teams to identify and implement improvements in existing products and processes, using Lean methods to reduce waste. Records and Confidentiality Document activity and retain historical files that are organized, accurate and accessible to designated Metalsa staff as needed, while maintaining appropriate levels of confidentiality within Metalsa and with the supply base. Operations Support Lead the local Operations team in resolving supplier issues that would adversely impact internal operations and/or result in quality or delivery performance shortfalls to the customer through identification, containment, root cause analysis, and corrective action generation and monitoring. New Supplier Qualification Participate in the supplier sourcing process. Review and evaluate the Metalsa Supplier Business Assessments (MSBAs) provided by suppliers, conduct on-site audits as needed, and develop and facilitate supplier improvement plans as applicable. Maintain accurate files of completed MSBAs and other audit documentation. Advanced Product Quality Planning Coordinate and esure the proper flow and execution of the Advanced Product Quality Planning Process (APQP) with assigned suppliers. Lead the PPAP process for engineering changes and new product introductions on supplier parts. Supplier Development, Evaluation and Relationship Management Support supplier relationship management activities, utilizing supplier evaluation and development techniques that result in a strong, stable, responsive, competitive supply base focused on continuous improvement in current and emerging technologies. Comply with the responsibilities and authorities of the Environmental and Quality Management System (see procedure P-GE-29 Resources Roles Responsibilities and Authority) Academic and Experience Industrial/ Systems/ Mechanical Engineering, International Commerce or other relevant 4-year degree Familiarity with: APQP / PPAP Core Tools (AIAG) ISO TS 16949/ IATF ISO 14000 Auditor preferred ISO 18000 Auditor preferred VDA 6.3 Auditor preferred 2-5 years of Supplier Development or equivalent related experience 2-5 years of automotive industry experience (Commodity Management, Sourcing, Engineering or Quality) related to stamping, metal forming, molding and castings, steel, and/or assembly, or similar experience Project Management experience in a lead role preferred Experience and/or training in Lean Manufacturing techniques preferred
    $60k-95k yearly est. Auto-Apply 46d ago
  • IT Specialist

    Electrocraft

    Technical support specialist job in Princeton, IN

    About Our Company ElectroCraft, Inc. provides application-engineered specialty fractional-horsepower motor and motion control products. Electrocraft motion systems power critical components of some of the world's most innovative products in medical equipment, robotics, industrial automation, agriculture, and lab equipment. Some of our innovative products include DC motors, gear motors, linear actuators, and motor drives. With facilities and customers around the globe, ElectroCraft provides advanced precision solutions with the highest reliability and lowest total cost of ownership, which is why it is trusted by both the largest brands and the newest cutting-edge companies. Job Summary The IT Support Specialist will provide hands-on technical support and expertise primarily to the Princeton, IN location but occasionally across our global operations. This role focuses on end-user support, troubleshooting, and maintaining IT systems to ensure smooth business operations. Key Responsibilities Provide tier 1 and tier 2 technical support for employees on the production floor and office, including troubleshooting hardware, software, network, and mobile device issues via phone, remote tools, or in-person. Manage and resolve IT support tickets, ensuring minimal disruption to manufacturing operations. Install, configure, maintain, and troubleshoot PCs, laptops, printers, barcode scanners, peripherals, and production-related devices. Support and maintain local/wireless networks, VPNs, network devices, and site servers; monitor network performance and address connectivity issues. Perform regular maintenance, software updates, security patches, and endpoint protection checks on all IT equipment. Assist with user account management onboarding/offboarding, password resets, permissions in Active Directory and related systems. Support integration and troubleshooting of manufacturing systems ERP, MES, machine interfaces, automation technologies, IoT devices, and data analytics platforms. Ensure IT security protocols are implemented and monitored to protect sensitive production data and intellectual property; ensure compliance with company policies and industry standards. Maintain accurate documentation and records of IT assets, support activities, technical procedures, and user guides. Train staff on new technologies, IT policies, and best practices; communicate effectively with production, engineering, and management teams. Coordinate with vendors and remote teams to resolve cross-site IT issues; support video conferencing and remote access tools. Track IT equipment inventory, manage hardware/software licenses, and participate in IT projects, rollouts, upgrades, disaster recovery, and backup/restore operations. Preferred Experience or Skills 1-2 years of IT support or related experience (internships/co-ops considered). Proficiency with Windows OS, Microsoft 365, Active Directory, and basic networking. Experience with helpdesk/ticketing systems (e.g., Zendesk, SysAid, ServiceNow). Strong troubleshooting skills and attention to detail. Excellent communication skills; able to support users with varying technical abilities. Willingness to work flexible hours to support global teams. Ability to work independently and manage multiple priorities. Familiarity with virtualization (VMware, Hyper-V) is a plus. Experience supporting users in a multi-site or global environment. Knowledge of ITIL or other service management frameworks is a plus. Self-motivated and proactive starter, able to work independently without supervision. Basic and Social Skills, Leadership, and Business Strategic Thinking: Make IT decisions aligned with business and production goals. Initiative & Ownership: Take responsibility for the IT environment and lead improvement projects within role responsibility. Cross-Functional Collaboration: Work effectively with production, engineering, office, and vendor teams. Cost Awareness: Recommend solutions that balance performance, reliability, and cost. Communication: Clearly explain technical concepts to non-technical staff. Teamwork: Collaborate effectively with a wide range of coworkers and departments. Empathy & Patience: Provide thoughtful, respectful support to users with varying technical skill levels. Professionalism: Represent the IT function with integrity, reliability, and confidentiality. Service Orientation: Demonstrate a helpful, customer-focused mindset in all interactions. Conflict Resolution: Manage misunderstandings or miscommunications constructively. Build trust with others through own authenticity and follow-through on commitments. Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. The above statements are intended to describe the general nature and level of work being performed by people assigned to the job. They are not intended to be an all-encompassing list of all responsibilities, duties and skills required of personnel so classified. What We Offer Competitive salary based on experience Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Opportunity to grow in a dynamic, technology-driven manufacturing environment. A respectful and inclusive workplace culture Requirements Education Requirements Associate's degree in Information Technology, Computer Science, or a related field, OR relevant certifications (CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or equivalent). Physical Requirements Ability to stand or sit for extended periods. Occasionally climb, stoop, bend, kneel, crouch, reach, and twist. Lift and carry office equipment (up to 25 lbs). Work in both climate-controlled and non-controlled environments.
    $61k-85k yearly est. 60d+ ago
  • Level I Technician, Small Cell - Kentucky / Indiana / Ohio

    Peak Utility Services Group 3.8company rating

    Technical support specialist job in Clay, KY

    5 Star Electric, LLC (5 Star) is a premier full-service provider of electrical construction, maintenance, and repair services with offices in Western Kentucky and Dallas/Fort Worth, Texas. 5 Star specializes in Distribution and Transmission Power Line work, Substation, Industrial, Commercial, Streetlighting, and Fiber installations. Position Title: Level I Technician, Small Cell Our Core Values: Guided by Safety. Focused on Communities. Powered by Care. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Level I Technician, Small Cell will provide entry-level assistance in the installation of power and communication cable on new and existing utility and light poles throughout the United States. This position will work in and around bucket trucks. Roles and Responsibilities: Mid-level ability to install radios, base station equipment, conduit, DC power wiring and fiber optic cables on utility poles or at the base of utility pole Mid-level ability to install and test low voltage DC power wiring and fiber optic cables Mid-level knowledge of print reading Mid-level ability to take pre and post construction photos for construction closeout packages Connects and rearranges cable facilities associated with aerial, buried, underground and in buildings according to engineering design by utilizing hand tools and specialized equipment Ability to perform work at heights of 50ft tall or less on utility poles Ability to operate a bucket truck, install and test cellular RF cabling and antennas Installs RF cabling, radios and antennas along with associated power, fiber and signal cabling. Supports the setup and shut down of utility construction projects including traffic control in various conditions including highways, side streets, parking lots, downtown locations, etc. Safety is the expectation, always follows the required safety practices while performing safety sensitive duties Performs other position duties when requested Success Factors: Strong team player with the ability to adapt to diverse team members Excellent verbal and written communication skills Ability to perform heavy manual labor for extended periods, often under adverse climatic conditions. Ability to understand and follow specific oral and written instructions Strong team player with the ability to adapt to diverse team members Ability to perform in a fast paced/high volume environment Excellent verbal and written communication skills Detail Oriented- a high level of attention to detail is required A high level of time management, accountability, and prioritization skill Self-motivated, goal- oriented, and driven to accomplish department goals Ability to be organized, problem solve, and be solution oriente The ability to support a fast-paced, demanding work schedule; could include late evenings and/or weekends when requested. Ability to be up 50 ft in the air and can lift up to 50 pounds on a regular basis Expert knowledge of utilization of common small hand tools including but not limited to: wrenches, drills, screw driver Willingness and ability to learn additional skills Experience and Education: OSHA 10 Certification preferred Experience operating a bucket truck is preferred First Aid/CPR Certification preferred High School diploma or equivalent required Additional Requirements/Licenses/Certifications: Possession of, or ability to obtain, a valid State of Residence Driver License is Required. Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen. Must be able to work in a variety of physical positions like sitting, squatting, standing, walking, climbing, etc. When working on site, will be required to wear common protective safety equipment. May be exposed to uncomfortable or distracting sounds or noise levels while onsite Must endure regular exposure to all weather conditions, including hot, cold, humidity and rain. Notes: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
    $28k-36k yearly est. 60d+ ago
  • IT Support Specialist I - Owensboro, KY

    Independence Bank 4.5company rating

    Technical support specialist job in Owensboro, KY

    IT Support Specialist I *Position is not eligible for remote work. Job Code ITSUPP I Job Family Supervisory No Job Summary The IT Support Specialist will be responsible for daily troubleshooting of workstations, printers, networks, and peripherals. This position will provide technical expertise and support as needed and may include travel to all bank locations. Essential Functions, Duties and Responsibilities include, but are not limited to: Installs, replaces, and upgrades PCs and peripherals; installs and manages workstations and servers Schedules and performs system updates Manages Bank systems, including internet stations, radio systems, signage, Wi-Fi, and networks Evaluates, maintains, and troubleshoots operations of local and wide area networks Provides system support for all Bank applications; manages software inventories and licensing Conducts research to understand, explain, and resolve technology issues Modifies computer systems through incorporating new software, correcting errors, and/or changing user settings Routes, terminates, and tests network cabling Trains and guides users through systems and software and assists users with troubleshooting Monitors security and usage of all systems to ensure compliance with security standards and regulations Manages equipment inventory Provides phone system maintenance and support, printer and scanner maintenance, and end-user support Education, Experience and Qualifications Education Required/Preferred Education Level Description Required Associate Degree Information Technology or related field Preferred Bachelors Degree Information Technology or related field Years of Experience Minimum Comments 2 Two (2) years of Information Technology (IT) experience preferred License / Certification Required/Preferred License / Certification Description Additional Qualifications Core Competencies Computer skills Knowledge of servers, networking, video conferencing systems, telephone systems Time-management skills Ability to multi-task and meet deadlines Problem-solving skills Organizational skills Customer service skills Oral and written communication skills Detail-oriented Working Conditions Working Conditions Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises. Occasional travel may include outdoor, uncontrolled environmental conditions, including rain, sleet, ice, snow, extreme heat or cold temperatures. Travel Requirements Requirement Frequency Travel to all bank locations will be required as necessary. Frequently Mandatory Vacation Mandatory vacation not required Physical Requirements Requirement Frequency Sitting (remaining in a seated position) Frequently Standing (remaining on one's feet in an upright position without moving about) Occasionally Walking (moving about on one's feet) Frequently Lifting (raising or lowering an object from one level to another) Frequently Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder) Frequently Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force) Occasionally Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral) Frequently Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard) Frequently Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers) Frequently Stooping (bending downward and forward by bending spine at the waist) Occasionally Squatting/Crouching (bending body downward and forward by bending legs and spine) Occasionally Kneeling (bending legs at knees to come to rest on knee(s)) Occasionally Crawling (moving about on hand and knees or hands and feet) Never or Rarely Climbing (ascending or descending ladders, stairs, ramps) Occasionally Speaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly) Frequently Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically) Frequently Near Visual Acuity (clarity of vision at approximately 20 inches or less) Frequently Far Visual Acuity (clarity of vision at approximately 20 feet or more) Occasionally Additional Physical Requirements May require lifting up to 60 lbs
    $36k-41k yearly est. Auto-Apply 21d ago
  • Computer Technician

    Management and Training Corporation 4.2company rating

    Technical support specialist job in Morganfield, KY

    Wage - $26.34 per hour Schedule - Full Time, 8hr shifts, Monday - Friday Our staff also enjoy these benefits: * Health, dental, vision, prescription drug and life insurance * 401(k) retirement plan * Short and long-term disability * Paid time off and paid holidays * Professional development assistance * Career advancement opportunities MTC is proud to operate the Earle C. Clements Job Corps Center in Morganfield, KY where our staff provide quality services to our local youth. We value our professional and caring employees who are dedicated to improving people's lives and we want YOU to join our team! What you will be doing: You'll be responsible proper working condition and staff support with the communication and telephone systems, and the company network, utilizing different software applications in compliance with government and management directives. Essential Functions: * Maintain proficiency with different software applications, assist staff with software-related products, and utilize various software applications to help manage common tasks. * Interact with staff to establish processing priorities and explain the capabilities and limitations of the available hardware and software. * Maintain necessary security and licensing controls over software programs. * Install and repair computer hardware, software, and peripherals. * Administer file server and e-mail user accounts and perform network. Education and Experience Requirements: * Associate degree preferred.in computer science or information technology and two (2) years experience. A+ certification preferred. * Directly related training may be considered in lieu of experience requirements. * Must be able to lift and carry up to 50 lbs. * A valid driver license with an acceptable driving record. Why: Make a positive impact in your community by doing meaningful work that results in a rewarding career. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.
    $26.3 hourly 8d ago
  • Deskside Technician

    Stefanini 4.6company rating

    Technical support specialist job in Newburgh, IN

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description We are looking for someone who has a proven ability to follow written procedures and can communicate well with customers, peers and managers. Candidates should be a proven self-starter, detailed oriented, have excellent customer service and technical troubleshooting skills. Qualifications 2+ years of experience providing desk side support. Proficient troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc. Printer support can include barcode printers, various types of scanners (mainly HP and Sharp). Ability to resolve Windows XP and Windows7 Operating System Issues and Errors Basic Network troubleshooting skills and knowledge (mainly Cisco) Proficient in the latest Microsoft Office Applications Understanding of Symantec Virus Scan software Remedy (Software experience (preferred) Customer infrastructure support (wiring and connectivity) Proficient in Microsoft Active Directory Sarbanes Oxley Policies and Processes Maintain and abide with compliance activities (these activities are driven from a central compliance group) Experience with Computer asset tracking and lease management Experience with user ID creation Ability to communicate technical information to non-technical audiences Strong sense of customer service Good organizational skills Excellent Verbal and Written Communication Skills f Ability to sift through technical issues and know what to do next and/or when to escalate for help Technical degree or equivalent experience Ability to multi-task Team-oriented / team player / ability to share ideas as well as listen to ideas Working knowledge of Cisco devices/networking is preferred Some experience with support and administration of telephones (PBX system and/or VoIP system). Ability to walk and bend and perform labor-related duties of connecting computer equipment Ability lift up to 25 lbs. when moving electronic equipment (all lifts over 25 lbs. require two or more employees to perform the task Additional Information The position will require an individual to solve customer support issues by visiting the end-user's location. Experience in all areas of asset/lease management is important. The technician will be physically located at the customer's facility providing support in an office or manufacturing environment that will consist of standard PC hardware and software troubleshooting. Depending on the location assignment, desk side support could include remote sites that in some cases may require travel.
    $30k-38k yearly est. 8h ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support specialist job in Madisonville, KY

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-49k yearly est. 9h ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Madisonville, KY

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 8h ago
  • L2 Desktop Support Engineer

    Tata Consulting Services 4.3company rating

    Technical support specialist job in Princeton, IN

    Must Have Technical/Functional Skills * Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe * Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates * Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities * Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. * Physically fit to walk through large areas * Ability to work after hours and weekends if necessary or required by the customer. * Knowledge of using ServiceNow as the ticketing tool. * Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. * Analyze, resolve, respond to, and document end user inquiries. * Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. * Troubleshoot Operating System issue. Connection issues with LAN/WAN. * Update tickets with accurate and timely records of work performed, and resolution details * Maintain and contribute to a knowledge base. * Coordinate hardware warranty repair. * Perform inventory management activities as required in coordination with asset management and other corporate groups. * Escalate to 3rd party vendors when necessary * Responsible for raising and coordinating problem management issues * Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. * Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which n eed physical handling. * In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. * Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. * Receives instructions from certified technicians and project managers to troubleshoot advanced issues. * Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. * Primary responsibility to manage End User related incidents and requests. * Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $50,000 - $60,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $50k-60k yearly 9d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Henderson, KY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $26k-34k yearly est. 8d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Evansville, IN?

The average technical support specialist in Evansville, IN earns between $28,000 and $72,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Evansville, IN

$45,000

What are the biggest employers of Technical Support Specialists in Evansville, IN?

The biggest employers of Technical Support Specialists in Evansville, IN are:
  1. OneMain
  2. Kemper Technology Consulting
  3. Onemain (Formerly Springleaf & Onemain Financials
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