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  • IT Alignment Coordinator

    The Lane Construction Corporation 3.9company rating

    Technical support specialist job in Cheshire, CT

    Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges. Integrated Job Description IT Alignment Coordinator Description: Mission Drive strategic alignment between information systems and business objectives, ensuring effective management of IT collaboration services. Define evolving architectures, standards, and roadmaps, driving integration, security, compliance, and the value of IT investments. Key Responsibilities Strategy & Architecture Definition of the target architecture (API-first, event-driven, data domains) Simplification of the application landscape and reduction of redundancies Design and maintenance of the strategy and roadmap of collaboration services (voice, video, messaging, etc.) Governance & Compliance Guidance management, reference architecture, and compliance checks Security oversight, privacy by design, GDPR, ISO and vendor risk Coordination with CISOs, DPOs and business stakeholders Collaboration Services Leadership of engineering and service management teams for collaboration tools Performance, availability, security, and SLA monitoring Interface with strategic partners and service providers Data & API Governance Definition of rules for data ownership, quality, API cataloging, versioning Promotion of reuse and updated documentation Innovation & Technological Evolution Research and adoption of emerging technologies to improve collaboration Recommendation of innovative solutions to support business goals Change & Communication Change management, IT committees, standards adoption (TOGAF, COBIT, ITIL4) Promotion of the culture of continuous improvement Measurable KPIs % of integrations compliant with standards Reduced point-to-point integrations and duplicate apps Reuse rate of components/APIs Time-to-market for new strategic integrations Coverage and updating of the API/Events catalog Audit results, GDPR/ISO compliance % on-time/on-budget projects; Realization of benefits vs business case Deliverables - First 90 Days Assessment As-Is: map of integrations, risks, technical debt Capability Map & Integration Principles Reference Architecture & Pattern (EDA, batch, data mesh) API & Data Governance Model Operating Model: roles, processes, responsibilities Vendor Scorecard & Contract Rationalization Plan Required Skills Technical/Methodological Enterprise & Integration Architecture (SOA, Microservices, EDA) API management, data governance, security Framework: TOGAF, COBIT, ITIL4, ISO 27001/20000 Managerial Leadership of complex programs Management of C-level stakeholders, suppliers, budgets Change management and effective communication Soft Skills Strategic vision, decision making, negotiation Clear communication and result orientation Applications ERP (SAP & JDE preference), engineering/project systems (Primavera, Autodesk, Unifier), EDMS (Aconex, Procore) Requirements Bachelor's degree in Computer Science/Engineering or equivalent 10+ years in IT, 5+ in governance/architecture/integration roles Fluent English Organizational Position Reports to: ICT Directorate / CEO (to be defined) Collaborate with: Enterprise/Domain Architects, CISO, DPO, PMO, Procurement, Finance Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.
    $50k-72k yearly est. 4d ago
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  • Information Technology Specialist

    Swimwear Anywhere Inc. 4.2company rating

    Technical support specialist job in Farmingdale, NY

    The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus
    $72k-112k yearly est. 4d ago
  • On-Site IT/OT Support Technician

    Wright Technical Services

    Technical support specialist job in Brewster, NY

    Title: IT Service Desk Technician II Job Type: 6-Month Contract-to-Hire Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing) Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines. Job Description Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer. We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms. The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime. This is a 100% onsite position . Qualifications US Citizenship is required due to Federal Government guidelines Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent industry experience Minimum of 5 years of experience in IT operations, infrastructure, or related environments Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments Strong problem-solving and analytical skills, able to work under pressure Proven project management and leadership experience, including leading cross-functional teams Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders Highly Preferred Experience Solid understanding of industrial automation and control systems Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA) Understanding of IoT connectivity and data management concepts Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation Relevant certifications (e.g., Microsoft, Cisco, CompTIA) Key Responsibilities Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $40k-68k yearly est. 2d ago
  • Head of LLM Application Team (USA)

    Trexquant Investment LP 4.0company rating

    Technical support specialist job in Stamford, CT

    We are seeking a Head of a LLM Application Team to lead the design and development of cutting‑edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real‑world applications and be excited to explore transformative use cases across quantitative research and trading. Responsibilities Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals. Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading. Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state‑of‑the‑art techniques to inspire transformative applications in systematic finance. Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state‑of‑the‑art techniques to enhance systematic investment strategies. Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities. Lead and build a high‑performing team of machine learning engineers and researchers, fostering innovation and excellence. Qualifications Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields. 2+ years of experience in researching and applying LLM technologies. Proven leadership experience in managing a team of quantitative members. Benefits Competitive salary plus bonus based on individual and company performance. Collaborative, casual, and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer #J-18808-Ljbffr
    $87k-127k yearly est. 1d ago
  • IT Support Specialist

    Teksystems 4.4company rating

    Technical support specialist job in Carmel, NY

    *IT Support Specialist* *Location:* Carmel, NY *Schedule:* Monday-Friday, 8:00 AM-4:00 PM (On-site) *Pay:* $22-$25/hour (35-hour work week) As an IT Support Specialist, you will provide hands-on support for classroom technologies and district IT systems. Responsibilities include troubleshooting and maintaining devices such as Chromebooks, PCs, Windows devices, Smart Boards, iPads, and other educational technologies. You will work closely with district staff and leadership, including Directors of Technology, so strong communication and interpersonal skills are essential. *Key Responsibilities* * Troubleshoot and support classroom technologies (PCs, Chromebooks, Smart Boards, iPads) * Configure and manage user profiles (Active Directory or similar) * Perform workstation setups, installs, and basic network upgrades * Support virtual server environments and email troubleshooting * Configure and troubleshoot printers, routers, switches, and LAN/WAN connections * Assist with server hardware configuration and network operations *Required Skills & Experience* * *1-3 years* supporting Active Directory (user adds/removes, password resets) * *1-3 years* troubleshooting Microsoft network configurations (ping, IPconfig, VLAN, DHCP, DNS, LDAP, subnets) * Experience supporting mobile devices (iPads, Chromebooks) and Smart Boards * Strong knowledge of Windows 10 * Excellent communication and customer service skills *Soft Skills (Huge Plus)* * Strong interpersonal skills and ability to work well with end users and district leadership * Ability to explain technical concepts in simple terms * Problem-solving mindset and adaptability in a fast-paced environment * Professional demeanor and customer-first attitude *Employee Value Proposition* * Exposure to enterprise-level infrastructure technologies in an educational environment * Opportunity to grow networking skills and advance your IT career * Excellent benefits upon conversion: * 18 paid holidays * 3 weeks vacation * NY State pension after 1 year * Low-cost medical benefits * 35-hour work week for great work/life balance *Job Type & Location* This is a Contract to Hire position based out of Carmel, NY. *Pay and Benefits*The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Carmel,NY. *Application Deadline*This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22-25 hourly 9h ago
  • IT Support Specialist I

    Burt Process Equipment, Inc. 3.5company rating

    Technical support specialist job in Hamden, CT

    For description, visit PDF: *********** amazonaws. com/zcom-media/sites/a0i0L00000VJ0SJQA1/media/mediamanager/IT_Support_Specialist_I_Job_Description_2025. pdf
    $45k-56k yearly est. 11d ago
  • Technical Support Analyst

    Sectra

    Technical support specialist job in Shelton, CT

    Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical Support Analysts in Shelton, CT - and this is more than just a job. It's a launchpad for your career. Why Sectra? We're not your average tech company. We build cutting-edge software that powers medical imaging systems in hospitals and healthcare networks around the world. That means real impact - every line of code, every solution, every person here contributes to helping doctors and patients every day. But what really sets us apart? Innovation is our DNA - We've been pushing boundaries in med tech and secure communications for over 40 years - and we're just getting started. Global reach, local team energy - We have offices in 14 countries but operate with the creativity and speed of a startup. Culture-first, people-focused - The culture is collaborative, supportive, and fun. Employees enjoy coming to work every day. Growth mindset - Join us part-time now, grow with us long-term. This role is designed with the intention to transition into full-time employment after graduation. You're a Great Fit If You: Are entering your final year of a Bachelor's or Master's program in Computer Science, IT, or a related field Enjoys tinkering with technology in their free time-whether it's building home labs, experimenting with Raspberry Pi, setting up personal servers, modding gaming systems, or learning new tools just for fun-and is naturally curious about how things work and how to make them better. Communicate clearly, learn quickly, and collaborate well Are excited about starting your tech career in a company with purpose Can work in our Shelton, CT office
    $44k-75k yearly est. 60d+ ago
  • IT Help Desk Support

    Kissusa

    Technical support specialist job in Port Washington, NY

    Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description: Responsibilities: · Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and details provided by customers · Walk the customer through the problem-solving process · Direct unresolved issues to the next level of support personnel · Provide accurate information on IT products or services · Record events and problems and their resolution in logs · Follow-up and update customer status and information · Pass on any feedback or suggestions by customers to IT team · Identify and suggest possible improvements on procedures · Install MS office s/w products and manage accounts · Manage company phone system · Install Windows 7 & 10 and manage accounts · Support Sales Apps on PC, MAC, and Mobile devices · Manage IT assets thru IT Management Systems · Other IT related tasks given by managers Qualifications: · BS/BA in IT, Computer Science, or relevant field · Proven experience as a help desk technician or other customer support role · Tech savvy with working knowledge of office automation products, databases and remote control · Good understanding of computer systems, mobile devices and other tech products · Ability to diagnose and resolve basic technical issues · Excellent communication skills · Customer-oriented and cool-tempered · MS office (Word, Excel, PowerPoint, Access) skills · Proficiency in English and Korean Benefits Premium Medical Insurance Coverage 401(k) Savings Plan Paid Time Off (PTO) based on seniority Paid Holidays Additional Workplace Offerings (subject to change or eligibility.) Annual Bonus Plan Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room Summer Fridays Complimentary Gourmet Breakfast, Lunch, and Dinner Relocation Support for New Hires Work Anniversary Recognitions Congratulatory & Condolence Gifts Employee Referral Bonus Program License/Certification Reimbursements Corporate Employee Discounts Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card Commuter Support (Shuttle Bus Program and EZPass Support) Vehicle Perks Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable The anticipated compensation range is 19.25 - 36.55 USD Hourly Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
    $48k-84k yearly est. Auto-Apply 28d ago
  • Application Support Specialist

    QED National 4.6company rating

    Technical support specialist job in Islandia, NY

    This Government Client in Long Island City, NY has a need for an Application Support Specialist. This is a 100% in office role in Long Island City (no remote), 35 hrs/week. This resource is responsible for providing technical assistance and support to users for eVital and other software applications supporting the Center for Population Health Data Science. This role involves diagnosing and resolving technical issues, guiding users through solutions, and collaborating with development and product teams to enhance user experience and product functionality. The ideal candidate is a problem-solver with excellent communication skills and a passion for helping others. Pay Rate Range: $45.50-$54.50 Overview: The agency is embarking on a data modernization initiative to accelerate its data strategy. During the COVID-19 pandemic, data was the life blood of the agency's response to making informed data-driven decisions and policies that directly impacts the lives of New Yorkers. These included operational data in our vaccination campaign at the Vaccine Hubs, distribution strategy throughout the city's vaccine infrastructure, as well as health equity data breaking down lab tests, positive cases, hospitalizations, deaths, and vaccination rates by age, place, and race. The agency is embarking on a data modernization initiative to move from siloed and brittle public health data systems to connected, resilient, adaptable, and sustainable systems. This initiative is not just about technology, but also about putting the right people, processes, and policies in place. The agency's modernization strategy focuses on key areas in data collection, storage, processing (including transformation, standardization, matching, deduplication), data integration and exchange, data analysis and data reporting and visualization The DMI initiative will allow the agency to build up foundational technology capabilities within the Division of Information Technology. This includes increasing capacity, knowledge, and experience with Azure cloud technologies within the broader NYC cloud and cybersecurity infrastructure and all within the context of public health. Job Duties: * Provide first and second-line support for software applications (eVital and others), assisting users with functionality, access and troubleshooting. * Diagnose, troubleshoot, and resolve application-related issues, escalating complex problems to higher-tier support or relevant development teams when necessary. * Guide users through application workflows, clearly explaining technical concepts in an understandable manner. * Document all support interactions, troubleshooting steps, and resolutions in the ticketing system to maintain a comprehensive knowledge base. * Create and maintain user guides, FAQs, and training materials to improve self-service capabilities. * Identify recurring application issues and recommend improvements to development and product teams. * Participate in testing application updates and new features to ensure readiness for rollout. * Ensure a high level of customer satisfaction by providing clear, empathetic, and solution-oriented support. * Follow IT support best practices, SLAs, and security/compliance policies. Qualifications and Requirements: * Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent practical experience. * 2+ years of experience supporting enterprise software applications (technical support, application support, or help desk with a software focus). * Strong proficiency in troubleshooting application issues, user access, and common business software. * Familiarity with SQL, databases, or system integrations a plus. * Experience with ticketing systems and remote support tools. * Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users. * Strong analytical and problem-solving skills. * Customer-focused with patience and empathy in user interactions. * Ability to work independently and collaboratively. * Strong organizational skills and attention to detail.
    $45.5-54.5 hourly 60d+ ago
  • IT Support Specialist

    Heatherwood

    Technical support specialist job in Commack, NY

    For over 75 years, Heatherwood has been dedicated to developing upscale residential rental communities, commercial properties, and luxury urban spaces. Our reputation for quality construction, innovative design, and exceptional service has made us a recognized leader in the industry. At Heatherwood, we believe our employees are our greatest asset, which is why we prioritize professional development and promote from within. Heatherwood is seeking an IT Support Specialist to join our collaborative and service-focused IT team. This role provides technical support and IT solutions to internal users across multiple departments, helping ensure smooth day-to-day operations. We are committed to fostering work-life balance and providing opportunities for professional growth. Requirements The IT Support Specialist will play a critical role in providing technical assistance, troubleshooting, and hands-on support to ensure smooth daily operations across Heatherwood's offices and properties. We're seeking someone who is reliable, proactive, and takes pride in a job well done. Your responsibilities will include: Provide front-line IT support via helpdesk tickets, phone, email, and in-person interactions. Troubleshoot and resolve hardware, software, and network issues. Manage user accounts, permissions, and access across systems. Install, configure, and deploy desktops, laptops, mobile devices, and peripherals. Assist with onboarding and offboarding of employees, including hardware setup and account provisioning. Coordinate with vendors and service providers to address technical needs at company properties. Provide occasional on-site support at Heatherwood properties (local travel 20%). Support IT team projects, including new system rollouts and technology improvements. Skills and Qualifications High school diploma or equivalent. Valid driver's license. Minimum 3 years of IT support or helpdesk experience. Strong customer service mindset with excellent communication skills. Ability to prioritize and manage multiple support requests efficiently. Comfortable learning new technologies. Reliable transportation for occasional travel to company properties Bonus if you have: Experience supporting IT infrastructure in a property management or construction environment. Familiarity with Microsoft Windows, Office 365 administration, and basic networking concepts. Exposure to tools such as Yardi or similar. Printer setup and configuration. Knowledge of VOIP systems and wireless network troubleshooting. Why Work With Heatherwood? We don't just hire employees-we invest in them. At Heatherwood, you'll get: Competitive salary Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Ongoing training and internal growth opportunities Salary Description $28.85-$33.65/hour
    $28.9-33.7 hourly 6d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Bridgeport, CT

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-44k yearly est. 5d ago
  • IT Technician

    Long Island Vitreo Retinal Consultants P.C

    Technical support specialist job in Great Neck, NY

    Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. ********************** This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: Strong computer server maintenance experience The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification. Expert knowledge of IT best practices, policies, and regulations Willing to train staff In-depth understanding of programming, computer science and digital security A clear understanding of client/server technology and network architecture Good communication, including writing, speaking and active listening Strong problem-solving, critical thinking and decision-making skills Customer service and interpersonal skills Excellent attention to detail Great project management skills, including organization, planning, time management and prioritization. Basic handyman skills IT Technician duties and responsibilities: The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include: Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs. Creating rational strategies for upgrading the company's network software whenever a new update is available Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter Working closely with other department Managers to assess the growth needs and maintenance of the company's network Run cables as needed Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages Create all employee network log ins and door access Monitor employee internet usage Assist the compliance officer to ensure SRA are performed yearly In charge of purchasing and installing all equipment and computer set-ups for employees and physicians Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment Facilities Assistance Responsibilities Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts Equipment inventory management Assist in Price shopping for new equipment Equipment problem trouble shooting Equipment installation Phone and Printer systems management Job Type: Full-time Pay: $110,000.00 - $120,000.00 per year Benefits: 401(k) Health insurance Dental insurance Vision coverage PTO Experience level: 2 years Schedule: 8 hour shift Education: Bachelor's (Preferred) Experience: Maintenance: 1 year (Preferred) License/Certification: Driver's License (Required) Reliable car (Required) Ability to Relocate: Must be willing to work out of our Westbury office and travel to our other NY offices as needed. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: Bachelor's License/Certification: Driver's License (Required) VMware Certification (Required) Microsoft Certified: Azure Data Engineer Associate (Required) Microsoft Office Specialist (Required) Ability to Relocate: Westbury, NY: Relocate before starting work (Required) Work Location: In person
    $110k-120k yearly 32d ago
  • Informational Technology Position

    Connecticut Reap

    Technical support specialist job in Cheshire, CT

    Supervisor of Technology Support Services To directly supervise employees and manage technology resources in order to deliver the highest level of support to all technology users in the Cheshire Public Schools. Essential Performance Responsibilities: * Supervising a staff of five Technology Assistants (union) by assigning work, providing feedback, approving hours worked and managing absence requests. * Technical administration of all software applications: * Google Admin Console * Windows Active Directory and Policy Management * Mutualink automated emergency response solution * Mitel/Micollab phone system and server * Maintenance and IT Direct ticketing system * Food Service (Mosaic) * PowerSchool, Chromebook and iPad management, etc. * Technical administration of all district hardware including: * Mitel/Micollab phone system and server * Fleet of over 4,000 chromebooks * Windows desktop PCs and laptops * Smart Interactive whiteboards and projectors * iPads and JAMF MDM software * MultiFunction printers using PaperCut * Develop and maintain documentation regarding troubleshooting and repair procedures * Maintain an accurate list of equipment at all locations using inventory tracking tool * Other duties and responsibilities as assigned by the Director of Technology Services. Travel Requirements: * Travel to all school district locations as necessary including transporting technology equipment Knowledge, Skills and Abilities: * Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision. * Ability to problem-solve and prioritize a variety of support questions and satisfy user needs. * Possesses strong teamwork and consensus-building skills. Maintains cooperative working relationships within the team and organization. * Extensive knowledge of sound practices in device and network maintenance. * Time management is essential to effectively organize and prioritize the multitude of situations that arise each day. * Ability to supervise employees and provide clear direction, goals and objectives in a proactive, effective and respectful manner. * Ability to train employees and lead them through changes in procedures, etc. Physical and Mental Demands, Work Hazards: Works in standard office and school building environments. Ability to transport equipment in your personal vehicle up to 40 lbs. Qualifications Profile: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: * Experience as an active contributor in a technology team environment * High School diploma (minimum), technical school, college graduate or equivalent working experience. * Training and successful related experience in computer hardware, software and network use, troubleshooting and repair. * A+ certification and networking certifications are a plus. * Motor Vehicle Operator's License and ability to provide own transportation. Reports to: Director of Technology Services Salary: Commenserate with experience To Apply: Please apply online at ************************************* OR ********************** Click on Job Opportunities. Cheshire Public Schools reserves the right to close the posting when a suitable applicant is found before the closing date.
    $31k-62k yearly est. 13d ago
  • Information Technology & Data Analytics Intern - Summer 2026

    Henkel 4.7company rating

    Technical support specialist job in Stamford, CT

    **_About_** **_this_** **_Position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil , 'all , Loctite , Snuggle , and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. **Dare to learn new skills, advance in your career and make an impact at Henkel.** **What you'll do** + Provide project and ongoing system support for HCB (Consumer Goods business unit) and Hair Professional, Supply Chain, Functions primarily in the Americas region + Work with large-scale datasets and modern analytics tools in a real IT environment, gaining exposure to cloud platforms, data pipelines, and business intelligence systems used across the Americas region + Collaborate with business stakeholders as part of a diverse, multi-regional IT team to tackle real-world challenges and deliver impactful, data-driven solutions + Develop and maintain data pipelines using Azure and Databricks to support analytics and reporting needs. + Write and debug Python scripts for data transformation, automation, and issue resolution. + Support system enhancements and bug fixes by collaborating with IT and business teams to improve existing solutions. + Support and update PowerBI dashboards to deliver actionable insights to stakeholders across the Americas region. + Document technical processes and collaborate with global teams to ensure knowledge sharing and solution scalability." **What makes you a good fit** + An undergraduate student (rising junior senior) pursuing a degree in Computer Science, Engineering or Data Analytics + Proficiency in Python for scripting, automation, and data transformation + Prior experience with cloud platforms like Azure preferred + Familiarity with project delivery methodologies such as Agile, and experience in collaborative, iterative development environments + Proactive and eager to learn, with a willingness to explore new technologies through Henkel's virtual training resources + Strong communication skills, with the ability to translate complex technical concepts into clear, business-friendly language **Some benefits of joining Henkel as an intern** + Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide. + Countless learning opportunities available through Henkel's online learning platform with over 9,000 professional courses. + Networking events with Henkel business leaders, experts and sustainability ambassadors. + Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals. + In-person and virtual social events to connect with other Henkel interns across the country. **Following your internship, you may be invited to join Henkel as a returning intern or full-time employee. ** **Additional information** + This internship is eligible for a housing stipend or relocation support. + Henkel's Summer 2026 internship program starts on May 27th, 2026, and runs through mid-August. + Recruitment for our 2026 internships starts in late August 2025 and runs through early March 2026 or until all our positions are filled. + If selected to move forward in our recruitment process, you will receive an email from our talent acquisition team. + If a position you applied to is filled by another candidate, you will receive an email from our team alerting you that the position is closed. The salary for this role is $22-$27/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. **JOB ID:** req75212 **Job Locations:** United States, CT, Stamford, CT **Contact information for application-related questions:** ***************************** Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted. **Application Deadline:** As long as the vacancy is listed on our Career Site, we are happy to receive your application **Job-Center:** If you have an application already, you can create or log in to your accounthere (******************************************************************************************************************************************************** to check the status of your application. In case of new account creation, please use your email address that you applied with. Activate external content When clicking the button below external content will be loaded which involves transfer of personal data (e.g. IP address) to external servers. This may involve that cookies are set by the external content provider. Please see Data Protection Statement for further information. **Accept for all YouTube content** Deactivate loading external content from YouTube. How is work at Henkel
    $22-27 hourly Easy Apply 60d+ ago
  • IT Intern

    Bigelow Tea 4.5company rating

    Technical support specialist job in Fairfield, CT

    Bigelow Tea is the number one specialty tea company in the United States. We are a family-owned and operated business and a Certified B Corporation. Being a certified B Corp officially recognizes a commitment that has been part of the company's DNA since it was founded 80 years ago. Our purpose has always been about much more than making profits. We are committed to good citizenship, ethical business practices, accountability, transparency, protecting the environment, sustainability and supporting our communities. We pride ourselves in caring about each and every one of our employees. We have a long-term outlook and are constantly working to create an environment that inspires people to make positive contributions every day. Bigelow is currently looking for a select, talented individual, that shares our values, to join our growing team. Information Technology Department Intern - Spring/Summer 2026 Objective: Join our Information Technology team and play a hands-on role in strengthening our cybersecurity posture. You will help implement Center for Internet Security (CIS) Controls across our infrastructure, working directly with modern Microsoft identity, and endpoint security technologies. This internship is designed for a rising junior or rising senior who is passionate about cybersecurity and eager to apply what they have learned in the classroom to real-world systems. Area of Focus/Project Details Because cybersecurity is a rapidly evolving field, specific assignments may change by June 2026. However, you can expect to work on initiatives such as: Identity & Access Management (IAM) Convert eligible applications and portals to Single Sign-On (SSO) to secure user authentication. Migrate on-premises AD groups to Microsoft Entra groups to improve cloud-based identity management. Review and clean up Active Directory security groups to ensure appropriate and least-privilege access. Help define and document an IAM process to keep authentication and authorization systems current. Infrastructure Security Identify and remediate reused and weak credentials on network devices to harden access Implement and refine policies to lock down USB mass-storage usage using CrowdStrike controls. Contribute to a proof of concept (PoC) for password-less login to enhance security and user experience. Perform VLAN compliance audits and assist with remediation to maintain a secure and segmented network. Audit our Microsoft 365 environment and recommend actions to improve our M365 Security Score. Requirements Currently enrolled in (rising senior) or graduated from a bachelor's program in Cybersecurity, Computer Science, Information Systems, or a related field. Strong interest in building a career in the cybersecurity industry. Solid foundational understanding of: TCP/IP networking (subnets, routing, ports, basic troubleshooting). Identity and access management concepts, including Active Directory and Microsoft Entra. Authentication mechanisms and common security principles (least privilege, defense in depth). Curious, self-motivated, and willing to dig into documentation, logs, and tools to solve problems. Clear written and verbal communication skills and the ability to collaborate with IT team members. Nice to have (preferred but not required): Exposure to Windows Server or Active Directory administration in coursework, labs, or self-study. Familiarity with scripting (e.g., PowerShell or Python) for basic automation or data analysis. Timing of internship: Start date: June 2026, End date: August 2026 Intern will be located: Fairfield Office. (onsite details and office space to be confirmed). Bigelow Tea is an Equal Opportunity Employer. Bigelow Tea does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
    $28k-36k yearly est. 19d ago
  • Metrology, QC & Production Support Technician

    Bausch + Stroebel

    Technical support specialist job in North Branford, CT

    Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer
    $54k-92k yearly est. 1d ago
  • Information Technology Intern

    Riverhead Building Supply 4.7company rating

    Technical support specialist job in Calverton, NY

    Candidate will be exposed to a dynamic IT environment. Diverse responsibilities will include IT help desk, Equipment set up, business communications, database work, and customer support for a multi-location environment. This position is offered as a six‑month internship, with potential transition to full‑time employment upon successful completion, subject to performance and business needs.Qualifications Valid driver's license required PM18 Overview Information Technology Intern We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts. For compliance purposes for NYS transparency, the expected salary range is $17.00 - $19.00. Compensation will be based on experience and other factors permitted by law. Information Technology Intern - Great opportunity to work with our fast paced IT team out of our corporate headquarters. At RBS, you will have: Amazing people to work with that help you succeed. Work/life balance with a culture of kindness and respect. Company-hosted family events. Rewarding careers with supportive management. Participation in philanthropic activities in the community. Professional Development | On-site & virtual training Stability from our long history of success and growth. Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more The opportunity to grow your career and move up the ladder! Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees. EOE, including but not limited to disability and veteran status. For more info, please call ************. Information Technology Intern Step 1 - Complete Application and upload Resume for General Consideration Step 2 - Click here to complete the talent profile to ensure that you are matched with the appropriate jobs, locations, and talent pools (knowledge, skills, abilities), for current and future opportunities.
    $17-19 hourly Auto-Apply 5d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Levittown, NY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-46k yearly est. 5d ago
  • Informational Technology Position

    Connecticut Reap

    Technical support specialist job in Westport, CT

    Full-Time Position (12-months) Qualifications: * One to two years' experience in desktop or IT helpdesk support; * Bachelor's degree with a computer related major and applicable certifications highly desirable; * High proficiency in G-Suite or MS Office, especially Sheets/Excel; * Experience with PowerSchool student management system and student/parent portals (or equivalent program); * Proficiency in the setup and installation of Windows 11 and Microsoft Office applications; * Strong phone communication and people skills; * Strong analytical and problem-solving skills; * Demonstrated ability to handle multiple assignments with attention to detail; * Ability to prioritize and meet deadlines consistently; * Effective oral and written communication skills; * Knowledge of current technological developments and trends; * Must have valid driver's license and vehicle to move between sites; * Must be able to lift and move equipment weighing up to 50 pounds. Responsibilities: * Provide quality technical support to parents and staff via phone, email, and helpdesk program; * Assist with the initial intake of and routing of service calls; * Assist with software licensing management and student data privacy tracking; * Assists with the procurement process of equipment, software and supplies for the technology department, including processing and tracking of assets and outsourced repair tickets; * Assist with state reporting and data processing as needed; * Assist in the setup and implementation of new technologies as needed; * Handle additional responsibilities as delegated by the Operations Manager or Director of Technology. Reports To: Director of Technology Salary Range: $49,000-$51,000 (plus benefits including vacation, sick and personal days, health insurance and defined contribution plan) Starting Date: March 2, 2026 or a mutually agreed upon start date To Apply: Internal applicants must submit an online application through the Westport Public Schools website. Job # 2064 (Please be sure to select internal applicant. This signifies one's current status as a Westport employee.) External applicants must submit an online application through the Westport Public Schools website. Job # 2064 (Paper copies will not be accepted.) The Westport Board of Education will not make employment decision (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability (including pregnancy), genetic information, veteran status or gender identity or expression, except in the case of a bona fide occupational qualification.
    $49k-51k yearly 13d ago
  • Metrology, QC & Production Support Technician

    Bausch+Stroebel

    Technical support specialist job in North Branford, CT

    Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer
    $54k-92k yearly est. 60d+ ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Fairfield, CT?

The average technical support specialist in Fairfield, CT earns between $34,000 and $97,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Fairfield, CT

$58,000
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