Technical Support Specialist Jobs in Farmington, MO

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician – Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Kansas City VA Medical Center - 4801 Linwood Boulevard, Kansas City, MO 64128-2226. Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $65,000 - $80,000 as a full-time employee or up to $59.56/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technicianto join our team in support of the US Army's Network Enterprise Center at Fort Leonard Wood, MO. Must be a US Citizen Secret Clearance required Non-remote (relocation incentive available) As a PC Support Technician you will be the face of our team, providing Tier II concierge-like support to users by email, Microsoft Teams, phone, or walk-in issues. You will provide support and education to users in various areas of hardware, software, mobile devices, networking (VPN and Citrix), system administration, licensing management, and printer support. ensure the confidentiality, integrity, and availability of Government information assets. Become an integral part of a professionally diverse team while working at an industry-leading organization, where work/life balance and employees come first. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security. Job Responsibilities: Provide technical support and user education while conducting troubleshooting, diagnostics, and user account management. Ensure all issues received via email, phone, walk-in, or assigned by the RNEC during duty hours have a request created and are responded to via email, phone call, or desktop support. Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory. Installation of all new computers and the relocation of computers within locations as provided, including backing up and restoring user data. Install computer hardware and software, including patches and updates while ensuring user functionality and network security. Update and maintain the current approved Microsoft Windows OS images and provide feedback as needed regarding identified issues. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications US Citizen. Must have or be able to obtain and maintain a secret clearance. IAT Level II Certification (CompTIA Security+ CE equivalent or higher). One (1+) years of IT experience, preferably within a Help Desk/Service Desk environment. Baseline Certification is required within 6 months of hire. Preferred: Active secret clearance. BA/BS degree in Engineering, Computer Science, Information Systems, or a related field. Microsoft environment certificate for Windows 10, Windows 11, or MS 365 Endpoint. Experience with Active Directory, Windows 10, Microsoft Office 365, iPhone, and remote desktop (Citrix). Experience with Knowledge Management or process creation. Experience providing quality service and support for mission-critical systems and VIP end users. Experience working in a Department of Defense (DoD) environment. Problem solver and troubleshooter who thrives in resolving complex problems. Strong self-starter requiring minimal supervision. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information This position is contingent upon the successful acquisition of the government contract and the completion of ongoing negotiations. We anticipate these processes will be completed within the next 4-6 weeks, at which time interviews and offers will be extended upon successful contract award. Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician II - Vehicles Applications Division: Systems and Programming Union: IFT Salary: Salary $5,428.00 - commensurate with experience Overview: Performs work of an intermediate level of difficulty in independent systems analysis and review of application programs residing on a mainframe; may assist in system scopes and objectives and prepares detailed program specifications; assists senior staff in coding, designing, testing, debugging and preparing documentation. Duties and Responsibilities: Performs work of an intermediate level of difficulty in independent systems analysis and review of application programs residing on a mainframe; assist in writing computer programs in the COBOL programming language and interprets programs to understand logic flow for the purpose of creating technical data processing documentation requiring attention to detail information; access programs residing on the mainframe via timesharing in order to interpret, write, modify and document the programs. Prepares data processing documentation including, but not limited to, training material and manuals in electronic form, systems architecture and structure, data field/attribute definitions, systems narratives and diagrams and flowcharts, program run books, JCL, other related data processing documents adhering to application departmental guidelines and policies; edits documentation for clarity, conciseness, completeness and grammatical correctness demonstrating a command of the English language in grammar, punctuation and vocabulary. Assists higher-level team members in detailed analysis and design of application programs; prepares specifications for converting procedures to coded instructions. Understands and provides troubleshooting analysis on external input and output files or transactions involving non-IL SOS government agencies or private entities. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill and mental development equivalent to the completion of 1 year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires the use and understanding of appropriate methods, tools, applications, and processes. Requires the demonstration of a rational and organized approach to work. Requires sufficient digital skills for their role. Requires the ability to seek to identify learning and professional development opportunities. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires working knowledge of systems design and implementation, including the way programs are written, compiled and tested, the methods of operating computers, and the manner in which data is transcribed into a form suitable for reading by computers. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class. Required to lift, carry and push and pull up to 50 pounds. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR LN9AhHpSTb

Job Description Acumen Consulting in Richmond Heights, MO is looking to hire a full-time IT Services Mid-Level Technician to work on a team providing exceptional technology support to clients and maintaining their hardware and software systems. Do you love working in the field of IT? Would you like to work for a company that values and rewards your expertise? Do you want to join an established and growing business? If so, please read on! This IT Services Mid-Level Technician position earns a competitive salary of $40,000-60,000 a year, depending on experience. We provide stellar benefits, including medical, dental, vision, short-term disability, long-term disability, life, supplemental insurance, paid time off (PTO), paid holidays including floating holiday, a health savings account (HSA), a dependent care flexible spending account (FSA), an employee assistance program (EAP), mileage reimbursement, job training, and fun social events. If this career in IT sounds like the right opportunity for you, apply today! ABOUT ACUMEN CONSULTING Mission Our mission is to empower businesses to achieve their goals by leveraging technology. Core Values Act with Honesty and Integrity Create Win-Win Outcomes Treat Everyone with Respect Be Passionate and Enthusiastic Perform with Professionalism Our Passion We are passionate about our customers' success, providing quality services, and improving our employees technical skills. A DAY IN THE LIFE OF AN IT SERVICES TECHNICIAN As an IT Services Technician, you have the vital role of supporting client needs and ensuring their technology works for them. With careful attention to detail and an understanding of hardware, operating systems, business networks, printers and office technology, you use our Professional Services Automation platform to maintain, track and document client support services and make sure their IT systems are operating effectively and client projects are delivered with excellence. As an IT systems problem-solver, you capably troubleshoot and resolve issues with technology and keep up to date with cutting-edge technologies. You demonstrate excellent customer service skills as you communicate with users to understand their support needs and assist clients with staying productive in their day-to-day work. Your thorough knowledge of hardware, software, and technology tools allows you to efficiently troubleshoot and resolve issues, ensure security for users and systems, and help setup clients technology needs. Our team appreciates your team-oriented attitude as you helpfully talk to customers, document service tickets and keep clients productive. You also coordinate with vendors and other team members to keep client operations flowing smoothly. Committed to continual improvement, you research new technologies and recommend practices to our chief financial officer to increase efficiency. You feel great knowing that your technical skills and great personality is valued! QUALIFICATIONS FOR A MID-LEVEL TECHNICIAN 2+ years of IT experience An IT Certification such as Network+ or Google IT Support Proficiency with computers, networks, and printers A degree in computer sciences or certifications would be a plus. Are you attentive to detail? Can you remain professional at all times? Are you great at analyzing accounts payable and accounts receivable transactions and resolving discrepancies? If yes, you might just be perfect for this finance role! SKILLS WISHLIST This is the list of skills we need. We provide training for skills gaps. User Management 365 and ADFortigate and SonicWallWorkstation SetupWindows ServerRemote Desktop SupportPhone System ManagementDNS, DHCPVulnerability ScanningMail Flow ManagementStorage SystemsIP RoutingM365 LicensingVirtualizationWireless Access Point SetupSharePoint PowershellVLAN ConfigurationSecurity Tools WORK SCHEDULE This IT Services Technician position has a schedule of Monday - Friday, 8 am - 5 pm. This job has an on-call rotation and may require work during non-business hours to ensure clients' needs are met. WHY WORK HERE? Work with nice, smart people Focus on culture and core values Grow skills with training Always something new, exciting industry Work with cool technology Be a SuperHero ARE YOU READY TO JOIN OUR TEAM? If you feel that you can accurately support our client's technology needs and would be right for this job, please fill out our initial 3-minute, mobile-friendly application. If you are selected to move forward (good news it means you have a chance of getting hired) we will require that you take a quick typing test and complete an online assessment. We look forward to meeting you! Location: 63117

Job Description The IT Help Desk Support Specialist role at TEAM Management Services is not just a job; it’s a chance to be at the heart of a growing, dynamic organization that values its people as much as its operational success. If you are looking for a role where you can lead, influence, and contribute to a company with a powerful mission, TEAM might just be your next home. In this role, you will champion the facility and IT success of TEAM Management Services’ Center of Excellence (COE) operations, overseeing the IT onboarding of new hires, facility operations, and seamless IT support. You'll engage in close collaboration with COE leadership, reporting directly to TEAM Management Service’s IT Manager. What you will do: Provide excellent and friendly end-user IT support for local and remote users. Utilize your strong troubleshooting abilities to diagnose and resolve technical problems for workstations, laptops, printers, servers, Wi-Fi, VPN, multi-factor authentication, misc. software and other peripherals, such as smartphones. Collaborate with internal teams to document procedures and create knowledge center articles for efficient problem-solving. Assist with employee workstation setup, including computers, desks, monitors, and printers. Maintain inventory and track technology equipment through its lifecycle. Collaborate with the HR and IT team to facilitate the onboarding process. Monitor office supplies and ordering new stationery, furniture, appliances, and electronics as required. Coordinate property management and maintenance companies to keep the office clean and safe and Ensure all office equipment and appliances are in good working order. Oversee shipping, mail, and vendor management. Company Description: TEAM Management Services (“TEAM”) is a leader in home care and related employment services. Our family of 14 operating brands exist to serve over 50,000 clients with long-term needs, supporting their choice to live at home and be cared for by caregivers of their own choosing. TEAM believes deeply in the power of people and data to grow great organizations, and that sharing knowledge, expertise, and resources across our family of businesses drives exponential growth. We have been backed by Alpine Investors since 2015 and are operated by world-class leaders. Our Mission: To provide expert employment solutions, compassionate service, and creative partnership to the people we serve. Our Values: We care deeply: We act with kindness and a deep sense of responsibility towards our clients, employees, each other, and all. We are thoughtful and thorough: We think thorough unasked questions because we know that the small things matter We see challenges as opportunities: We approach adversity wit optimism, and embrace even the toughest obstacles for the growth and wisdom they provide. We hold the bar high: We want to be the very best at what we do, we hold ourselves and each other to a high standard, and we will run through walls to achieve our goals. We serve with humility: There is no job too small. Great ideas can come from anyone. We celebrate our success and each other: Knowing how hard we work on all the above, we recognize the importance of celebrating each other and our wins along the journey. Note: TEAM Management Services, LLC is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other protected characteristic under local, state, or federal law. Requirements What we are looking for: Information Technology certifications, or related degree preferred. Minimum two years in IT support. Proven experience in application support and troubleshooting, including O365, Google Workspace, Windows operating systems, Microsoft Active Director, and an understanding of basic networking systems and protocols. A passion for technology and a desire to stay up-to-date with the latest industry trends. Interpersonal skills: including proficiency in telephony, effective communication, active listening, and providing excellent customer care. Strong ability to successfully multitask, easily adapt to changes, consistently maintain productivity, and efficiently manage time. Working knowledge of diagnostic utilities to effectively identify and resolve issues. A willingness to learn and adapt in a fast-paced environment. Ability to lift up to 35 pounds. Benefits Company-sponsored medical, dental, and vision plan for employees and their dependents, 401(k) participation after 3 months of continuous service, wellness program, learning development program, life insurance, long-term disability coverage, charitable contribution matching, volunteer time off, and employee assistance program. In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays.

Job DescriptionSalary: $20-24 IT Heroes Wanted! Qualified Desktop System Technician needed for Hybrid work Environment. Stimulus Technolgies is a leading provider of business technology solutions seeking to hire an IT hero as a desktop System Technician in the Columbia, MO area. Although this position is primarily a remote work from home position, it does require on-site visits to our clients as needed. Founded in 1995, Stimulus Technologies offers a range of services including IT Managed Services, IT Security, Cloud, VoIP, and Broadband Internet to customers in all major industries. We have proven methods to assess a company's technology needs and then create a solution that best fits those requirements. Our goal is to offer the best and most stable technologies to our clients. Canidates should have experience and knowledge with Windows and Mac desktops, customer software systems, networks, and cloud services. The role includes assisting clients with their technology needs, troubleshooting issues, and achieving high levels of customer satisfaction. IT certifications and prior experience are a plus. The company offers competitive pay, benefits, and training opportunities. Knowledge, Skills, and Abilities Experience with Windows desktop operating systems Build, fix, and maintain computer desktop hardware Customer software system maintenance and troubleshooting Understanding of TCP/IP and troubleshooting internet connectivity Experience with routers and firewalls Experience with multiuser technology environments Understanding of the relationship between routers, switches, patch panels, and connecting computers to a network Understanding of DNS Familiarity with wireless technologies Working knowledge of security fundamentals, including antivirus endpoint protection and threat management. Certifications are a plus, but not required Success Profile Enjoyment of helping others and solving problems, no matter how simple Articulating technical information clearly and simply to non-technical audiences Attention to detail while performing technically detailed tasks Providing accurate time estimates for task completion Understanding that individual success is measured by team success Quickly learning new technologies through self-study and intuition Self-motivation and self-direction Sharing information, supporting others, and working as a team to achieve goals Personal interest in and responsibility for the quality of work performed or associated with Effectively dealing with stressful situations Daily time entry accounting for at least 8 hours of work. Requirements Stimulus Technologies performs a pre-employment and random background checks, and illicit drug, alcohol, and cannabis tests. Due to the nature of this position, you will be required to submit to and pass the required testing. Since occasionalonsite visits are required, proper transportation is required. Milage reimbursement will be provided. Education Although not required, any certifications, such as CompTIA A+, Comptia Network+, Microsoft Desktop or Cloud Certifications and/or applicable experience is a plus. Pay and Benefits Stimulus Technologies offers competitive pay and benefits. The pay scale for this position is $20-$24 hourly plus paid time off, employer paid health insurance, 401k match, and optional dental, vision, and supplemental benefits. Stimulus offers training and reimbursement for certifications and training in IT related fields. COVID-19 Notice Stimulus Technologies primarily provides remote work opportunities to its employees. This position is a hybrid position, that offers primarily work-from-home with in-office and client site visit work as necessary. Stimulus provides the necessary PPE to keep its employees safe and healthy. As a government contractor, employees of Stimulus Technologies will be required to be vaccinated with limited exceptions.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: Beyond20 is seeking an experienced IT Technician supporting a DoD client.The program provides IT and AV support to a closed DoD network, including maintaining and operating the government IT and AV systems to ensure continuity of service and provide upgrades as required to ensure system integrity and compliance with DoD regulations and standards. Support will be provided to day-to-day users of the network and systems. Beyond20 is seeking an IT Technician providing deskside and training room field support on IT and Audio Visual (AV) services and personnel. A successful individual will have a strong customer service mindset and proven experience leading a team, and will beexpected to exercise discretion and independent judgment with respect to matters of significance. The IT Technician will be responsible for troubleshooting and resolving technical trouble calls reported to the help desk, documenting steps and resolutions in the tickets, and performing regular maintenance on classroom technology and AV equipment. Responsibilities: Perform computer maintenance, administration, and repair Perform peripheral equipment maintenance, administration, and repair including projectors, touch panels, AV racks, and cameras. Responds and resolves tickets within contractual SLAs. Documents ticket work logs and resolutions in the Army Service Desk system Provides excellent customer service and communicates effectively to customers Take appropriate corrective actions to exchange or replace components with Government provided replacement parts. Qualifications: High School Diploma or equivalent 2 years of experience Prior experience supporting Army or DoD a plus Experience with Service Desk and IT systems like Remedy, ServiceNow, Jira, SharePoint, etc. is a plus Must possess strong written and verbal communication skills Certification Requirements: Security+ certification for Information Assurance Technical Level II (IAT-II) or higher Microsoft 365 Certified Modern Desktop Administrator Associate (MDAA), based on having passed the MD-100 and MD-101 exams Preference will be given to qualified applicants who already hold a valid Security+ and MDAA certification, but all candidates are encouraged to apply

Job DescriptionDescription: About Exegy Exegy is a global leader in intelligent market data, advanced trading systems, and future-proof technology. Exegy serves as a trusted partner to the complete ecosystem of the buy-side, sell-side, exchanges, and financial services technology firms around the globe. Headquartered in St. Louis with regional offices in North America, the UK/Europe and Asia Pacific, Exegy has the global footprint to deliver world-class support and managed services to its customer base of elite financial market participants. Job Summary The Deskside Support Specialist will provide technical support for hardware, software, and operating systems, ensuring efficient resolution of IT issues to minimize business disruptions. The role involves supporting multiple site locations, assisting users directly, and maintaining technical equipment and systems. Responsibilities Respond to and prioritize IT support requests through various channels (calls, emails, tickets) Troubleshoot and resolve hardware and software issues, including OS installations (Windows and Linux) Support senior team members in automating software installations and processes Document procedures and create educational materials to support end users Follow established protocols and contribute to defining best practices for support Install, maintain, and troubleshoot printers, computers, and other technical equipment Manage incidents and service requests through tools, escalating as needed Assist with user account management through Active Directory Our Ideal Candidate Has: 1-4 years of experience in IT support or system administration Familiarity with Linux and Windows operating systems, Microsoft Office Suite, and service desk tools Experience troubleshooting desktop hardware, software applications, and printers Strong communication and documentation skills Ability to work independently and within a team Preferred Qualifications: Experience with incident management and request resolution on Tier 1 Helpdesk Knowledge of problem management processes and escalation protocols This role is ideal for someone eager to learn and grow in a hands-on IT support environment, tackling diverse technical challenges. Requirements:

Job Description Job Title: Desktop Support Mode : Contract (6+ Months) Primary Responsibilities & Competencies Provide customer service support to both internal users, external customers, and vendors. Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization. Maintains detailed and accurate records in workload management, asset management, and administrative applications. Provides tier I and II support in all areas of the organizational service portfolio. Provides excellent customer service to all levels of employees including customers, peers, and leadership. Accurately follows documentation and checklists to ensure efficiency and consistency. Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department. Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means. Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer. Self-directed once assigned work and functions with considerable independence. Shows an interest in learning more advanced aspects of the functional skills. Actively maintains a level of self-study related to technology and customer service. Able to communicate with the customer in non-technical terms so the users can understand. Qualifications Associate degree in relevant field with 4+ years technical support experience or 6+ years of technical support experience in lieu of a degree. Experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners. Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems. Familiarity with general networking and customer/server concepts.

Job Description Primary Responsibilities & Competencies Provide customer service support to both internal users, external customers, and vendors. Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization. Maintains detailed and accurate records in workload management, asset management, and administrative applications. Provides tier I and II support in all areas of the organizational service portfolio. Provides excellent customer service to all levels of employees including customers, peers, and leadership. Accurately follows documentation and checklists to ensure efficiency and consistency. Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department. Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means. Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer. Self-directed once assigned work and functions with considerable independence. Shows an interest in learning more advanced aspects of the functional skills. Actively maintains a level of self-study related to technology and customer service. Able to communicate with the customer in non-technical terms so the users can understand. Qualifications Associate degree in relevant field with 4+ years technical support experience or 6+ years of technical support experience in lieu of a degree. Experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners. Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems. Familiarity with general networking and customer/server concepts.

Job Description Title- EUC Deskside Support • IT Inventory management of Organization assets at Client location and annual reconciliation. • Accountable for ensuring that a well-developed End User technology upgrade plan is maintained and executed to support the organizations capacity, performance, and availability requirements. • Act as an escalation point for all end User related issues and ensures these are resolved in an appropriate and timely manner to meet agreed SLA expectations. • Ensure that all operational process ( Service Desk, VIP Support, Regional Support and User Desk provisioning ) managed to support organization's SLA requirements • Manage End User Technology upgrades as required. • Improvements in the existing process and formulating new Processes. • Governance for Incident at User Desk Management. • Establish an environment where the End User Services team engages effectively with other groups with prime focus on End User Infrastructure to be resourced and delivered in a timely manner • Ensure that a process of continuous review and improvement are inherent throughout all elements of the End User Services team • Continually review the capability needed to support the organization in delivering on outcomes and ensure action is taken to address identified capability gaps within the End User Services team. • Provide Leadership that inspires others to succeed and develop, and proactively share experience, knowledge and ideas. Qualifications: • BA/BS in Business Administration, Finance, Computer Science, or an equivalent combination of education and/or experience. • Proficiency in analytical, organizational, project management, interpersonal and communication skills (written and oral). • Total 8+ Years’ experience required. • 5-6 years of experience in leading a team for end user support. • Proficiency in building reports related to incidents and service requests and compliance. • Ability to perform detail-oriented business and technical analysis to discover, refine, and document the requirements for technically oriented projects. • Ability to multi-task and solve problems innovatively. • Having knowledge of Service Management. • Certification in ITIL Mandatory.

Job Description Complete Technology Solutions is looking for experienced technicians to add to our top-performing team. The Senior IT Engineer will support tickets and escalations in a multi-tenant environment. Responsibilities Include: Problem resolution involving the use of diagnostic and help request tracking tools, triaging client requests at the desktop level. Receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents while maintaining Service Level Agreement expectations. Working in Windows Server environments, M365 and email providing and configuration, as well as configuring and maintaining backup and disaster recovery. Routing switches, IP/LAN/WAN and working with ISPs and other providers. Routine management of Microsoft and other software licenses. Administering security focused tools including firewall, MFA, LAN hardening and other services. Evaluate documented resolutions and analyze trends for ways to prevent future problems. Ensure maximum profitability on every service request. Assure proper response and customer communication for recurring incidents or ongoing issues. Develop detailed project plans, lead cross-functional teams, and coordinate resources to successfully execute and deliver complex engineering projects on schedule and within scope Maintain meticulous organization of project documentation and timelines, while being held accountable for meeting project milestones and deliverables. Requirements Include: 10+ years of tech support experience required. A+ and Network+ Certifications are strongly preferred. Extensive knowledge of computer hardware, including workstations, servers, network switches, printers, and peripherals. Working knowledge of VMWare and Microsoft are required. Experience with Microsoft desktop and server operating systems. Application support experience. Working knowledge of a range of diagnostic utilities. Demonstrate concern and empathy for internal/external customers and work with them for solutions to problems. Ability to effectively communicate verbally in person, on the telephone, electronically, and in writing. Exceptional customer service orientation. About Us: Complete Technology Solutions is a rapidly growing Managed Service Provider providing IT, VoIP, surveillance, and wireless network services both in and outside of Illinois. The IT Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks and our top priority is finding the right person who aligns with our culture, mission and integrity-based values. Headquartered in Sparta, Illinois, Complete Technology Solutions is seeking local candidates with the ability to work onsite and/or travel to client sites in the local service area. Standard work hours are typically Monday through Friday 8am to 5pm, with paid overtime included as needed. I n other companies this role may be called a Senior System Engineer, Level 3 IT Engineer, IT Engineer III, or System Engineer III. Benefits Include: Competitive compensation starting at $80k or DOE, paid overtime, and unlimited growth opportunities. Vehicle provided for offsite/client visits. You will play an active role as part of an excellent team of encouraging and successful people. Excellent work environment where you can meaningfully have an impact on the success of the company /clients. We value each and every employee, along with their ideas and opinions. Afraid you’re missing a technological requirement? Apply anyhow. We’re probably okay with teaching you some stuff if you’re as obsessive about customer service as we are. Complete Technology Solutions is committed to creating an inclusive environment and is proud to be an equal-opportunity employer. Complete Technology Solutions recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Description Support Tech II Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer's distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the automotive and agricultural manufacturing marketplace. We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries. The ideal candidate will embody our company's Non-Negotiables: Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything. Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way. Be Fearless - We never fail, we only learn. We are One Team - We achieve more together by collaboration and consensus. Delivery on Commitments - We do what we say we will do. We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other . We put Safety First - We prioritize the safety of our team members and customers above all else in our business. We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity. We are seeking a highly skilled and service-oriented Support Tech II to join our team. This person will be focused on providing premium, personalized white glove technical support for high-profile users within our organization. This role involves in-depth troubleshooting and support for Windows 11 systems, Microsoft 365 Suite, various desktop software, and VPN connectivity. The ideal candidate will have an exceptional customer service mindset, excellent communication skills, and technical expertise to deliver seamless support experience. This position is onsite in our corporate office and will require someone to be in the office daily. Responsibilities Resolve a wide range of system issues, diagnosis of workstation issues, and address trouble tickets. Maintain performance and availability standards through implementing appropriate technical solutions. Provide support for implementation and maintenance of IT systems. Provide after-hours support as needed. Provide escalation support to the Service Desk Team regarding issues with enterprise systems. Attend meetings weekly and provide weekly status reports. Support and maintain Windows Workstation and AV equipment. Work with and manage Windows Active Directory, Azure, and Intune including support of migration of workstations and objects User account and security group administration within Azure, Entra ID, Exchange, and Office 365. Deploy applications and system updates as needed using Intune. Ensure compliance of current security policies and remediations. Recognize trends and catch problems before users are impacted. Troubleshoot and administer SharePoint along with solving 'how to' questions for users. Communicate directly with end-users/management, when necessary, to resolve issues and complete requests. Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids. Continuously cross-train to also support other technical tasks and responsibilities. White glove support-Drive customer satisfaction through personalized, high-quality support to senior staff and high-profile users. Clearly communicate escalated issues to Tier 3 and product managers as needed Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner Review all technical support-related processes and documentation for continuous improvement. Experience/Systems/Technology: Minimum 3 - 5 years' experience in a tier 2 role supporting end-user computing in a Windows environment In-depth experience with Windows 10 and 11 administration, including configuration, maintenance, and security. Strong knowledge of Microsoft 365 administration, including Entra ID and Active Directory, MS OneDrive, Exchange, Teams, and SharePoint Familiar with scripting, PowerShell skills Experience using SolarWinds management software (or similar tool) to document, track, and report incident service requests Familiarity with AZURE, Intune, Antivirus, and security deployment tools. Working knowledge of remote desktop tools and VPN technologies Education: Minimum of High School Diploma or equivalent Certifications (preferred but not required) Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Fundamentals or Azure Administrator Associate CompTIA A+ or CompTIA Network+ What You'll Bring: Demonstrated strengths in organizational, attention-to-detail, reasoning, critical thinking, and problem-solving skills Demonstrated ability to manage multiple projects/tasks, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames Self-starter with a high degree of initiative, determination of sense of urgency, utilizing good judgement, decision-making skills, and follow-up A passion for detail and accuracy An understanding of the importance of maintaining confidentiality Exceptional verbal and written communication skills Excellent customer service skills, while displaying a positive attitude An eagerness to learn and progress your technical aptitude Commitment to values embodied in Lanter's non-negotiables Lanter Delivery Systems is proud to be an equal opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, religious beliefs, marital status, genetic information, national origin, disability or protected veteran status.

Job Description Are you ready to launch a career by being part of a passionate and hardworking technology team? FeatherShark is looking for an optimistic and enthusiastic IT Student intern who is tenacious, curious, and loves to "go the extra mile" to achieve their goals. As an IT Student Intern, your key responsibilities would be: Learn cutting-edge cloud technology, computer networking, SaaS and IP telephony solutions. Install, troubleshoot and repair computer hardware (PC’s, Mac, Chromebooks), and software. Install and troubleshoot mobile devices such as iPhones and iPads. Image new and existing hardware with the latest Windows OS, Office products, and other software applications. Deliver and setup equipment at customer locations Resolve customer service requests through our IT ticket management system. Other duties and projects as assigned. This is a paid internship. Hours will be part-time and arranged to work around your class schedule. Full-time employment at the conclusion of your internship may be available. Job Requirements The Intern must be actively enrolled in an undergraduate program at an accredited University, majoring in a technical field of study. The student should be graduating within the next 12-18 months and possess strong technical and organizational skills in addition to excellent written and verbal communication skills. Successful candidates will: Be a voracious learner. Be proficient with Windows and Office applications. Be proficient with iPhone and iPad. Have a basic understanding of Wifi and computer networks. Possess strong verbal and written communication skills Be able to prioritize tasks and handle numerous assignments simultaneously Be able to work a minimum of 20 hours per week. Be authorized to work in the U.S. without Visa sponsorship Be able to operate in a drug-free workplace Have a valid drivers license Have a high level of courage, integrity, accuracy, dependability, and confidentiality *This is not a remote position

Job DescriptionDescription: Function: Provide primary technical support to the Stephens College community in response to end-user helpdesk calls and service requests. Responsibilities: Serve as primary Helpdesk contact for Stephens College community, which encompasses the residential campus as well as distance and online. Troubleshoot hardware and software problems with faculty, staff, and students in office, classroom, and lab environments. Manage student, faculty, and staff systems credentials and access levels. Assist with documenting procedures and the creation of a knowledge base. Schedule and implement the use of equipment such as faculty computers, staff computers and student lab computers. Observe and advise students with a diagnosis and possible solutions to problems on their equipment if brought in. Install and assist in maintaining toner inventory and submit printer help requests to vendors as needed. Provide training and support for a wide range of hardware: Windows and Mac Desktop and Laptops, Printers, Copiers, Scanners, WiFi, Phones, Tablets, etc. Provide training and support for a wide range of software: Windows, Mac OS, Canvas, Microsoft 365, etc. Provide training and support for various audio video, meetings and classroom systems: Zoom, MS Teams, room video conferencing equipment, PA Systems, etc. Perform general office duties, phone support, and clerical tasks. Be available for evening and weekend support as needed. Requirements: Education & Skills: Associate degree in information systems, computer science, or a related field with a technical emphasis (OR) equivalent work experience/certifications Strong interpersonal communication skills Experience with installation, maintenance, support and troubleshooting of personal computers, printers, software, and other computer systems. Founded in 1833, Stephens College is the second-oldest women's college in the United States, dedicated to providing innovative, experiential, and career-focused education across various disciplines. Located in Columbia, Missouri, Stephens College continues to be a leader in women's education, fostering a community where students are empowered to lead, innovate, and excel. The college also provides flexible, co-educational master’s degrees and certificates for working professionals, and is home to a co-educational Conservatory for the Performing Arts. Ranked (over and over again) as one of the best college towns in America, Columbia, Missouri, is home to 36,000+ college students and 118,000 residents. Columbia — conveniently located approximately 100 miles from both Kansas City and St. Louis — has it all: big-time college sports, film, music and arts festivals, a high-energy arts community, amazing recreation, and a great downtown with lots of places to eat, shop, snack and check out the latest bands. The Columbia community offers outstanding health care options, as well as excellent educational opportunities for every level of student (including our own Children’s School). Stephens offers an attractive benefits package that includes health insurance, an Employee Assistance Program, Supplemental Retirement Annuity, Faculty/Staff Grants, tuition waivers and tuition paid undergraduate classes for dependents. Full-time staff work 36 hours and are paid for 40 !! Be a part of this amazing community of innovative thinkers, doers and dreamers. Stephens is an Equal Opportunity Employer and will recruit and employ qualified personnel without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or status as a veteran.

Job Description Smart Cart Deployment Technician Our client is seeking a Smart Cart Deployment Technician to join their rapidly growing team. Responsible for the client’s local grocery store partner. No experience is necessary. We provide the training you need to be an expert and an important part of the deployment team. Key Results Areas Be part of the Deployment Team completing the cart set-up at the local grocery store location Break down and throw away pallets after assembly Skills & Qualifications High school diploma or GED or three years of relevant warehouse experience required Must be able to arrive at the required location as scheduled and pass a background check Able to bend, stretch, and stand for the duration of the shift Capable of lifting up to 40 pounds on your own or heavier weights as part of a team lift XPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer. Powered by JazzHR HToZbxqG4x

Job Description Competitive Salary: $14.00 to $15 per hour Benefits Bi-Weekly PAY Part-Time work Boonville Missouri Monday-Friday second shift Weekend First Shift Must be able to pass a background check Summary/Objective Perform janitorial custodial work in office,/industrial, or school settings. Works within a team or individually to accomplish goals. Accountable for the overall cleaning, general maintenance, and communication of facility needs. Essential Functions Sweep, mop, vacuum with an industrial vacuum. Dust and Polish. Sanitize and detail clean bathrooms, and kitchens. Sanitize and wipe office desks and chairs. Remove trash from the facility. Work Environment Office, Industrial, and school setting (Appropriate Protective Equipment shall be provided) Physical Demands Walk, sit, stand, bend, lift, twist, and move during working hours. Is subject to lifting/ carrying up to 40 pounds. Requirements Required Education: None Preferred Experience: 1 Year Cleaning Experience Preferred. Training is available for those with less experience. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description IT Support Engineer Monday - Friday 8a-5p On Site location: St. Charles, MO Propper pays competitive wages based upon experience and skill set WHAT CAN PROPPER OFFER YOU? We are offering a full time, on-site position with a reasonably flexible schedule, located at our headquarters office in St. Charles, MO. This experienced IT Support Engineer position comes with the opportunity to earn yearly bonuses. In addition to competitive wages and bonus potential, Propper also offers a fully comprehensive benefits package to include Health and Wellness (medical, dental, vision, HSA, FSA, etc); Paid Time Off Program (that begins on your first day) and 8 paid Holidays; and Financial Security Benefits (401K, Life Insurance, Short/Long Term Disability (Employer paid and supplemental). Propper also recognizes the health needs of their employees and have a gym onsite for all employees to use free of charge. Propper also offers opportunities for career advancement. It takes many departments working together to be successful. This position is the face of the IT department by maintaining the IT infrastructure of the company. The IT Support Engineer assists internal customers in resolving their software and hardware issues. They fix issues arising in computers and laptops to security and server software and network. Our focus is on our employees first. After all, without the employees, Propper would not exist. So, we strive for a healthy work-life balance and professional personal growth. The positive team based, down to earth culture makes Propper a place you want to come in and do great things with. WHO IS PROPPER: We got our start in 1967 with a contract for the U.S. Navy, manufacturing the iconic "Dixie Cup" hat worn by U.S. sailors. Over the decades, we've supplied more than 120 million garments to the U.S. Department of Defense, law enforcement agencies, and the public safety community. You may not have heard of us, but you've definitely seen our work. Our heritage informs how we operate. We are a retail brand, but we still think like a contract manufacturer. Contracts aren't won by selling a particular lifestyle, telling unique stories, or appealing to emotion. They are won with features, quality, and demonstrable value. Contracts are won on the concrete. This mentality drives every aspect of our production. Make it Work. Make it Last. Make it Real. Or don't make it at all. WHAT DOES IT TAKE TO BE SUCCESSFUL AT AN IT SUPPORT ENGINEER To be successful as an IT Support Engineer for Propper International, you will need to be well-rounded as you will need to have a working understanding of Windows operating systems, hardware, software, networking, and cyber security. You will need to have prior experience in SaaS, other hosting protocols for software, and environments such as Windows/Linux/ and MS-Office. You will need to have excellent attention to detail to prioritize customer tickets, analyze and provide daily helpdesk metrics based on defined IT measures and benchmarks. You must be versatile to utilize your experience in IT and Customer Service. You will use your customer service skills to assist local and remote users with trouble shooting as well as setting up new systems and new users. Professional writing and oral communication is key in this role. Training is an important customer service that we provide for new and existing users. You will utilize your exceptional problem-solving skills to analyze computer software and system configurations to identify user-reported IT issues and recommend corrective actions. This person will be responsible for the telecommunications for the company working with companies such as Verizon, AT&T, and Spectrum. Familiarity with intercompany phone systems is very helpful such as Cisco. You will need to be able to work independently, but also work as a team. Organizational skills are crucial in being successful in this position with tasks such as, Keep track of company hardware and software assets and Maintain accurate records of help desk activities to track user history and report recurring problems. MINIMUM REQUIREMENTS: Must have a 4-year College Degree in IT or related fields. 2-3+ years related experience supporting computer users. Solid understanding of standard computer system concepts, MS Windows, desktop architecture Familiar with Active Directory and Microsoft Exchange Experience and proven skills with Microsoft Office Version 2016, Office 365 and Widows 10 Willingness to learn other IT skills including those related to Telecommunications, Data Center, etc. Ability to thrive in a fast-paced work atmosphere. Professional attitude and goal-oriented work ethic The ability to quickly learn the basics of new software and tools If you have the skills required to be successful in this unique opportunity, Apply today!