Technical support specialist jobs in Fayetteville, GA - 659 jobs

Required Skills & Experience 1+ years of experience working for a Credit Union Experience with any core banking software (Symitar, Jack Henry, Finacle etc) Strong Customer Service experience Comfortable working in an quiet office environment Nice to Have Skills & Experience Symitar experience Job Description A client in the Atlanta GA area is seeking a Member Service Specialist for a full-time opportunity. The role supports the mission of providing financial services to help members live better lives by identifying member needs and recommending suitable solutions through various communication channels. This person will act as "the first line of defense" and handle any inbound calls from their members. Their primary duties include educating members on their products, building relationships, cross selling loans, opening accounts, maintaining compliance, etc. • Service delivery: Commit to treating members respectfully, providing fast, accurate responses, protecting privacy, and assisting internal team members with accountability in resolving issues. • Team and values: Support core values by prioritizing members, upholding high standards, embracing change, promoting financial fitness, and fostering a positive work environment. • Special authorities: Authorized to sign checks, accept checks, and close loan requests; no supervisory duties are assigned. • Required competencies: Include problem-solving, customer service, interpersonal skills, communication, teamwork, business acumen, ethics, judgment, motivation, planning, professionalism, quality, safety, adaptability, attendance, dependability, initiative, and innovation. • Qualifications and experience: Requires two years of branch operations experience, knowledge of compliance regulations, and personal attributes such as competitiveness, urgency, and persuasiveness. • Physical and work environment: The job involves regular communication, use of hands, occasional lifting up to 25 pounds, and working in a moderate noise environment with reasonable accommodations for disabilities. Salary Range: $50-55k/year

**Meet the Team** The Workforce Experience team is responsible for all end-to-end processes and systems that support our workforce from Hire-to-Retire, to Collaboration and Service Desk. Working closely with our partners, this team will take the employee experience for all of Cisco to outstanding levels - and show our customers and partners what is possible! The Workforce Experience team within Cisco IT, is responsible for providing a premier employee experience so that Cisco can continue to be ranked highly as one of the best places to work One of the foundational pillars of that experience is our C-level executives' ability to be productive with their devices, software, tools, and technology. We are seeking an outstanding Technical Support Specialist that is motivated and committed to keeping our C-level execs productive and delighted with a top level executive support experience! **Your Impact** We're seeking a talented and experienced and self-motivated professional who has a genuine focus on executive success, operational excellence, and helping others. The responsibilities of our C-suite IT Support Team include: **Executive Engagement & Advocacy** Serve as the CxOs main point of contact and build long-term relationships with assign clients-Advocate for unique solution & services for our CxOs Deliver high-quality, white glove, one-on-one support to our executive leadership team (ELT) Train and educate ELT & supporting staff on Cisco workplace applications and technologies Lead projects to deliver new services, innovations, and/or process improvements to Cisco ELTDevelop strong relationships with IT leaders and technical specialists. Easily and effectively advocate and engage these groups when needed Support high level internal meetings and impactful customer visits in the Boardroom and Customer Experience Center Work with clients to resolve logistical and technical requirements for the quarterly Board of Directors Meeting and Investor Relations Call **IT Technical Support** Deliver remote and onsite support (e.g. CxO home support) Travel locally, regionally, and internationally Respond to executive team support needs quickly and effectively and participate in 24/7 on-call rotations Support all technical setup and requirements of the Boardroom, including working with partners, vendors, and internal Cisco teams to maintain and upgrade in room solutions and resources. Work with our clients to coordinate and handle executive Boardroom engagements and provide in meeting support. Drive and coordinate client updates and resolutions. Maintain constant communication to whom you support, their executive assistants and IT Leadership. **Continuous Development** Develop solid technical & process-level understanding of Cisco IT services, apps, and technologies deployed to service our ELTs. Maintain knowledge of current technology, equipment, services, and standards for IT.Implement personal development plans to continually innovate cloud, desktop, network, video, mobile technologies for Cisco employee workforce efficiency. **Minimum Qualifications** + **Extensive End-User Support Experience:** BS/BA degree or Relevant 3-5 years of experience in hands-on technical support, including desktop, mobile device, email, and phone support. + **Operating System Proficiency:** Expertise in current Windows and/or Mac operating systems. + **Core Infrastructure Knowledge:** Experience with Active Directory, Microsoft 365 (O365) administration and troubleshooting, + **Hardware & Software Troubleshooting:** Ability to diagnose and resolve complex hardware, software, and networking issues with meticulous attention to detail. + **Audiovisual (AV) & Conferencing Tools:** Familiarity with troubleshooting AV equipment and remote conferencing tools such as Zoom or WebEx. **Preferred Qualifications** + **Exceptional Customer Service:** A strong, positive, and professional customer service orientation is paramount, ensuring a high degree of customer satisfaction for VIP users. + **Excellent Communication Skills:** Superior verbal and written communication skills, with the ability to break down complex technical information for non-technical users and communicate effectively with management. + **Patience and Professionalism:** An "endless amount of patience" and a polite, cultured demeanor when dealing with high-level personnel. + **Problem-Solving & Judgement:** Strong analytical skills and the ability to prioritize work, exercise good judgment, and manage multiple tasks independently. + **Proactive & Meticulous:** A proactive approach to IT support, sometimes involving comprehensive project management for new hardware rollouts and ensuring a seamless experience with meticulous attention to detail. **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $85,600.00 to $108,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $102,900.00 - $150,300.00 Non-Metro New York state & Washington state: $90,000.00 - $132,900.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day. If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit. This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation. Bring your technical skills, your curiosity, and your drive - we're ready for you. About the Role How you will contribute * Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead. * Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification. * Monitors emails for alert notifications from the service desk and resolves or escalates these as required. * Provides change management support during the weekend when on call. * Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure. * Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle. * Provides onsite support for new site launches and server / network refreshes. * Other duties as assigned. Your Key Qualifications * A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted. * Solid attention to detail and the ability to create and document process and procedures. * Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community. * The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality. * Excellent organizational and problem solving skills. * Ability to handle multiple tasks. * Strong written and verbal skills in English. * A strong understanding and working knowledge of desktop hardware, operating systems and software. * A good understanding of network systems and protocols as well as server hardware and operating systems. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. Fortinet is growing and we are looking to hire Senior Technical Support Specialist for our Atlanta, GA location to troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. As a Senior Technical Support Specialist, you will: Troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. Collection, analysis and change recommendations of configuration information Collection and analysis of customer system information Recommend corrective actions based on analysis Provide Customer education where needed due to gaps in networking, product knowledge etc. Consultation of technical documentation, bulletins, and release notes for known problems Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions Follow up on technical cases including proper escalation and management of the case until case closure Manage customer communications and expectations until the closure of each case, conduct and lead customer management meetings regarding escalation We Are Looking For: Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education Deep understanding of OSI model, routing and switching in L2/L3 Strong understanding of BGP, IPsec/ADVPN, SDWAN Strong Understanding of Authentication protocols - LDAP, SAML, RADIUS, OAuth Experience with security products - Firewalls, IDS/IPS, Antimalware Deep working knowledge of operating systems - Windows, Mac, Linux Strong troubleshooting and problem-solving skills Previous call center experience. Supporting data networking products and/or security products is desirable Strong communication skills, both written and verbal Educational Requirement: Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion. Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe

IT Help Desk Analyst Work Environment: Call Center Performance Measures * Calls handled per hour * Percentage of escalated calls * Not-ready time percentage * Call quality compliance * Average call handle time * Team Customer Satisfaction (CSAT) * Team Service Level Agreement (SLA) performance Key Responsibilities * Provide first-level technical support by answering inbound customer calls and diagnosing reported issues. * Troubleshoot and resolve hardware, software, network (LAN/WAN), and application issues while partnering with customers to reach resolution. * Confirm issue resolution and customer satisfaction before closing calls or tickets. * Utilize the ServiceNow Knowledge Base to resolve issues; escalate appropriately to Support Analyst II or Development teams when necessary. * Participate in issue "swarming" with Analysts and Developers to identify root causes and implement fixes or workarounds. * Apply approved fixes or workarounds discovered through collaboration. * Create and maintain Knowledge Base articles documenting resolutions, workarounds, and best practices. * Identify potential software defects, document troubleshooting and root cause analysis, and assign incidents to the appropriate development track. * Act as a customer advocate by de-escalating concerns, providing clear communication, and ensuring timely resolution. * Educate customers on proper use of supported hardware and software, including "how-to" assistance. * Maintain high ownership of incidents through accurate documentation, follow-up, and case closure. * Adhere to incident and call management policies, including accurate ticket categorization, prioritization, and communication. * Dispatch hardware-related issues to appropriate vendors. * Notify leadership of network events, customer escalations, or dissatisfaction in a timely manner. * Maintain compliance with attendance, scheduling, and quality assurance standards. * Collaborate with team members to continuously improve support processes and customer satisfaction metrics. * Keep management and support teams informed of emerging or recurring support issues. * Perform additional duties as assigned. Experience, Education, and Qualifications Education * College degree or equivalent professional experience required * HDI certification (Support Center Analyst, Desktop Support Technician, or Customer Service) and ITIL Foundation certification preferred Experience * 4+ years of help desk or call center experience * 1+ year of experience with incident/problem tracking or IT service management tools * Experience with automated call distributor (ACD) phone systems * Working knowledge of Knowledge-Centered Support (KCS) principles * Experience with SQL commands and basic database manipulation * Familiarity with Linux systems (preferred) * Experience troubleshooting network connectivity issues * Experience with Active Directory and Microsoft Office 365 (preferred) Required Skills and Abilities * Strong customer-focused mindset with a high sense of ownership * Excellent verbal and written communication skills; ability to translate technical concepts for non-technical users * Proven troubleshooting, root cause analysis, and issue resolution skills * Strong time management, organizational, and multitasking abilities * Ability to work independently while contributing effectively in a team environment * Professional phone etiquette and conflict management skills * Detail-oriented, self-motivated, and deadline-driven. About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

Responsibilities: Provide Third Part Support Via Phone/Email/Text to Technicians in the Home Be available to receive phone calls all day. Assist in the repair of HA & CE product. Maintain training to improve product knowledge. Utilize tools to diagnose problems such as phone app to visually see what technician is looking at. Make decisions based on the best interests of customer & Hisense. Investigate field failure data & update R&D/Factory. Other duties as assigned. Qualifications: Associates or 2-year tech school degree 1-5 years hands on field repair of home appliance or TV products. Strong communication and interpersonal skills Knowledge of various software programs such as Windows, email, Word and Excel Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.

Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: IT Support Analyst (Hybrid) Location: US-GA-Atlanta (Sandy Springs) FLSA: Exempt #LI-Hybrid Job Overview: We are looking for a skilled Tier 2 IT Support Analyst to join our team and provide advanced technical assistance across various platforms, including Macs, laptops, Microsoft Intune, and Office 365. This role involves troubleshooting complex issues, supporting end-users, and ensuring the smooth operation of IT systems. Job Responsibilities: Provide Tier 2 support for mac OS and Windows laptops, addressing hardware and software issues. Administer and support Office 365, including Exchange, SharePoint, Teams, and OneDrive. Troubleshoot network connectivity, VPN, and wireless access problems. Collaborate with Tier 1 support to escalate and resolve technical issues efficiently. Assist with application deployments, system updates, and patch management. Maintain documentation for IT procedures and troubleshooting guides. Provide technical guidance and training to end-users and Tier 1/Interns. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: Experience with mac OS and Windows troubleshooting. Knowledge of Microsoft Intune for endpoint management. Strong understanding of Office 365 administration. Familiarity with Active Directory, Azure AD, and Group Policy. Ability to diagnose hardware issues and coordinate repairs. Excellent problem-solving and communication skills. Certifications such as CompTIA A+, Microsoft 365 Certified, or Apple Certified are a plus. Preferred Experience Bachelor's degree required. 10+ years of experience in a Tier 2 IT support role to include mac OS, Windows. Direct experience managing corporate IT environments with Macs and laptops. Knowledge of Intune, JAMF or other device management tools. Knowledge of Beyond Trust remote access tool Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Job Description Position Details Job Title: Lockbox Specialist (Level I) Industry: Banking and Finance Location: 6000 Feldwood Rd College Park, GA 30349 Duration: 3 months with possible extension Wok Hours: Please see the following 3rd shift schedules Duties • Contractor will be working in Lockbox • Perform other support operations functions as required • Comprehend and translate verbal, written and on-line instructions into action • Follow internal operational controls and bank standards Additional Info • If Holiday falls on a day a candidate is scheduled to work they will be required to work that Holiday • Time off request will be reviewed after the first 90 Days of contract employment are met Qualifications Requirements • Ability to lift 25 lbs. • Flexible to work additional hours with little notice • Processing experience is a must, Looking for candidate that are able to pay close attention to detail and work in fast paced environment • Must be able to follow detailed instructions and process high volume, error free processing on a consistent basis • Must be flexible and willing to learn multiple functions • Must have flexibility with scheduling • Be able work in different functions of production floor such as Re-association, Mailroom and Encoding & scanning be flexible to switch between different shifts if needed Desired Skills • Able to fully commit to the work schedule • Proven customer focus in a Production Environment • Proven attention to detail in a production environment • Proven ability to continuously learn and adapt • Proven solid attendance record • Ability to communicate effectively • Ability to learn and follow new procedures quickly Additional Information To know more about this opportunity, please contact: Paul Aton ************

About the Team: This team is part of the Print Operations Business Group. About the Role The System Support Specialist is responsible for ensuring the maximum availability and performance of advanced production, manufacturing, and automation equipment. This hands-on role involves comprehensive installation, maintenance, and troubleshooting of mechanical, electrical, and control systems. You will work independently under limited supervision to perform complex breakdown analysis, preventative maintenance (PM), equipment upgrades, machinist and technical skills in a fast-paced industrial environment. You will be based at our LaGrange, Georgie print plant and will report to the Associate Director, Production. You Will: Troubleshooting and Repair _:_ + Diagnose, troubleshoot, and repair failures in advanced production, manufacturing, and automation equipment. This includes mechanical, electrical, electronic, hydraulic, and pneumatic systems.Preventative Maintenance (PM): Inspect equipment for proper functioning and perform routine, predictive, and preventative maintenance duties per manufacturer's specifications and computerized PM schedules/data.System Diagnostics: + Utilize electrical test equipment (e.g., Digital volt meter, oscilloscopes) to troubleshoot electrical circuitry down to the component level, including control circuits, AC/DC drives (VFDs), and basic electrical systems (starters, fuses, contacts, relays). Controls Systems : + Troubleshoot and perform maintenance on PLC (Programmable Logic Controller) controls systems. Experience with setup, programming, and troubleshooting of PLCs is highly valued. Mechanical Systems : + Perform maintenance on heavy mechanical systems, including, but not limited to, gear boxes, chain drives, sprockets, motors, seals, bearings, compressors, and hydraulic/pneumatic components (cylinders, pumps, valves). Facility Support : + Conduct maintenance and adjustment/repair of building mechanical systems (e.g., air compressors, HVAC systems) and power distribution systems as required. Machining & Fabrication Machining : + Operate machining tools, including lathes, milling machines, grinders, drill presses, and other shop equipment to produce, repair, or reproduce replacement parts and components for machinery. Fabrication : + Fabricate, modify, and repair machine parts, tooling, and fixtures from various materials according to blueprints, technical specifications, or reverse-engineered samples, if required. Precision Measurement : + Use precision measuring instruments (e.g., micrometers, calipers, gauges) to ensure all machined parts meet specified tolerances and quality standards. Technical Interpretation : + Read, analyze, and interpret complex mechanical drawings, blueprints, electrical schematics, and technical procedures/manuals to make necessary repairs, adjustments, and to fabricate components. Documentation, Safety, & Teamwork Documentation : + Create and close work orders using asset management systems, documenting labor hours, equipment status, failures, and parts used (including machined components). Complete a detailed shift report as required. Inventory : + Test inventory items, such as electronic control boards, periodically. Assist in developing, maintaining, and managing parts ordering and inventory. Safety and Standards : + Enforce and adhere to all safety requirements, including Lockout/Tagout (LOTO), Arc Flash, Hot Work procedures, and Good Manufacturing Practices (GMP). Mentorship and Teamwork : + Work effectively in a team-based environment, collaborating with production staff, maintenance colleagues, and potentially providing support or mentorship. You Have: + Machining: Proven proficiency in operating and setting up manual machining tools (lathes, mills, grinders) and machining processes. + Diagnostics: Proven experience with logical troubleshooting (diagnostics, problem-solving) for electro-mechanical equipment. + Electrical: Competent in fundamental electrical skills for installation, maintenance, and troubleshooting electrical systems. + Reading Schematics: Ability to read and apply knowledge from mechanical drawings (hydraulic/pneumatic), electrical schematics, and detailed part/component blueprints. + Tools: Must have and be proficient with standard hand tools, power tools, and precision measuring instruments (multimeters/DVM, micrometers, calipers). + Physical Requirements: Ability to frequently lift and/or move materials up to 70 pounds; frequent standing, walking, climbing, bending, and working in conditions near noise. + Schedule Flexibility: Willing and flexible to work various shifts, including overtime if needed, weekends, holidays, and on-call if needed. Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Subscription Discounts + Employee Referral Program \#LI-Onsite Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Pay Range: $60,000 - $85,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 49935

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Job ID: # 17-71936 Location: atlanta,GA Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. Must have good verbal and written skills, as well as ability to interact positively with clients. Excellent soft skills are a must. Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Candidates should have valid driver's license and reliable transportation. Work is done at customer location. Additional Information For more information, Please contact Shubham ************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support. The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision. *****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks Duties & Responsibilities Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems Ensure all documentation is properly maintained and updated in a timely manner. Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters. Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points. Expectations Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems. Strong verbal and written communication skills. Must be customer service and detail oriented. Qualifications Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment. Experience Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks. Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus) Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus. Microsoft Office 365 (Teams is a Plus) Server Hardware Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management Certification: Apple or Microsoft Technology and/or CompTIA certification(s) preferred Google Admin Certification or equivalent experience preferred Education: BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience Experience: A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments Working in academic environment: 2 years (Preferred) Administering Chromebook: 2 years (Preferred) Apple/Mac device: 2 years (Preferred) Google Education: 2 years (Preferred) Mobile Device Management: 2 years (Preferred) WordPress: 2 years (Preferred)

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview The Incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesales, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis in SAP VMS module, maintaining expert-level knowledge of system capabilities in accordance with Mercedes-Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost-effective project delivery. The incumbent will bring expert level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on O2C process. Responsibilities: (10%) - Ability to understand business requirements and translate them into a solution. Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture (10%) - Responsible for the Technical & Functional aspects of the Analysis and Design Process and its associated documentation - Technical, functional specification, Test Plans, etc (20%) - Will design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in the area of Vehicle ordering, wholesale, allocation, retail on the SAP implementation (10%) - Conduct presentations to all audiences on a variety of subjects. Able to communicate with team members and business stakeholders in a clear, consistent, and professional manner. (10%) - Work self-directed and independently, act as subject matter mentor to junior team members & SI Partners (5%) - Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required (10%) - Provide support for cross-functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution (10%) - Allocate time, prioritize tasks, and accurately scope tasks and phases of a project. (5%) - Define and implement industry best practices and Mercedes-Benz standards into operational procedures and system operations (10%) - Suggests tools and processes needed to improve business processes. Reviews the team's deliverables for adherence to standards and to ensure quality. Qualifikationen Requirements & Conditions Must be able to work flexible hours/work schedule Requires valid driver's license Travel domestically Travel internationally Work Holidays when required Work Holidays as scheduled Work weekends when required Work weekends as scheduled Experience with Microsoft Excel, Access, Visio and PowerPoint Good people skills, good communication skills Education Bachelor's/Master's Degree (accredited school) and relevant work experience with emphasis in: SAP functional & Technical expertise in SAP VMS & SD modules Strong understanding of vehicle lifecycle processes including procurement, sales, and inventory. Hands-on experience with SAP VMS configuration and customization. Familiarity with SAP SD, MM, and FI integration points. Experience in automotive industry or similar domains is highly preferred. Excellent problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Knowledge (necessary to perform proficiently in this position) Must have 6+ years (total) of experience in the following: * Lead development and implementation of the functional and technical aspects of the systems by maintaining an expert level awareness of the functionality and system options in accordance with Mercedes-Benz standards * Analyze complex functional/technical support & training and recommend solutions in unfamiliar environments * Automotive industry Knowledge of vehicle process, Order to Cash process, Vehicle accounting process High level of expertise in SAP VMS (Vehicle Management System) with hands-on experience in VMS processes and configurations * Implementation, Migration & Support of S/4 HANA systems is mandatory, automotive industry experience is a plus * Use agile methods to facilitate customer-centric solution development and ensure hand-over to IT operations * Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests * Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules of SAP. * Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience * High analytic and strategic thinking * Independent working attitude; well-organized with attention to detail * Able to lead, moderate and motivate colleagues * Excellent relationship building/partnering skills EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Classic Collision is now hiring an IT Support Technician. The IT Support Technician will be responsible for imaging and reimaging laptops per unique specifications, testing all builds and peripheral equipment and arranging for delivery of equipment in a very fast paced and busy professional services environment. The IT Support Technician will also be responsible for answering, commenting, and replying to open tickets during downtime. Be a part of a rapidly growing company known for exceptional quality and impressive customer service in the collision industry. We offer competitive pay along with a complete benefits package Responds to user inquiries and diagnoses issues through effective communication. Manages a streamlined problem-solving process encompassing problem identification, research, isolation, resolution, and follow-up actions. Addresses intricate technical problems by conducting thorough research and providing effective solutions. Offers technical support via phone calls, emails, and user requests, ensuring prompt assistance. Records, monitors, and tracks issues meticulously to ensure timely and effective resolution. Provides advanced support to end users for PC, server, or mainframe applications and hardware. Collaborates with network services, software systems engineering, and applications development teams to restore services and identify core issues. Reproduces user problems to troubleshoot operational challenges successfully. Proposes system modifications to minimize user-related problems. Handles equipment returns onsite by conducting cleanup, testing, reimaging, and returning to inventory (Windows PCs). Performs onsite asset tagging and conducts inventory counts for existing stock (must be able to lift up to 50lbs without assistance). Contributes to knowledge management by creating articles. After resolving an incident, documents the process as a knowledge management article for future reference, stored in Remedy. May receive training for Critical Incident Response, Account Management, or Problem Management responsibilities. Qualifications for IT Tier 2 Support Technician (Hybrid): Education: High School Diploma or equivalent. Some college coursework is a plus. Experience: Minimum of 1 year of experience in a helpdesk or IT support role. Skills and Abilities: Strong technical expertise in IT support and troubleshooting. Excellent communication skills, both verbal and written. Proficient problem-solving abilities. Detail-oriented with a focus on issue tracking and documentation. Adept at collaborating with cross-functional teams. Competence in equipment management. Ability and willingness to travel as required for on-site support. These qualifications are essential for success in the IT Tier 1 Support Technician role Classic Collision welcomes diversity and is an EEO Employer.

Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Smurfit Westrock (NYSE: SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward. Learn more at *********** Westrock.com. IT Solutions - Technology Leadership Development Program - Atlanta, GA Career Opportunity The Technology Leadership Development Program (TLDP) is a two-year leadership rotational program comprised of 12-month and 6-month assignments. The TLDP is designed to develop future IT Solutions lleaders. As an IT Technology Leadership Analyst, you will be a part of a full-time intensive program with an opportunity to start your career in one of the, but not limited to, following tracks: Project Management, Business Process & Relationship Management, Data & Analytics, Information Security, Software Engineering, and Digital Acceleration. Program benefits include, but are not limited to, exposure to IT Solutions functions, engagement with senior leadership, technical and professional development, mentorship, and other events (team building, leadership, and volunteering). After successful program completion, we will support you in looking for your permanent functional role based on performance, career interest, and business needs. What You Need To Succeed Bachelor's or Master's degree in Information Technology, Computer Science, Software Engineering, Mathematics, Data Science, Business Information Systems, Computer Information Systems, Business Analysis / Analytics, Human-Computer Interaction Minimum 3.25 GPA Preferred Relevant experience including internships, co-op assignments and leadership roles a plus Strong interest in technology, innovation and working in a fast-paced, global organization Knowledge of IT systems, specifications, networks, and computer systems Strong analytic/problem-solving skills, attention to detail, passion for improvement, and desire to work in a team/collaborative environment Strong written and verbal communication skills with the ability to interact with all levels of the organization Strong leadership, prioritization, and organizational skills Ability to quickly adapt to change, multi-task and prioritize multiple projects Strong capabilities with Microsoft Office, particularly Excel and PowerPoint Project Planning And Management Skills Preferred Willingness to work in Atlanta, GA, and work in or travel to manufacturing / production environments How you will impact Smurfit Westrock across the IT Solutions organization: The Technology Leadership Development Program consists of several tracks but not limited to: Project Management Business Process & Relationship Management, Data & Analytics, Information Security, Software Engineering, and Digital Acceleration. Depending on your track, responsibilities may include: Project Management Project Planning & Execution: How to define scope, set milestones, and manage timelines using structured methodologies (Waterfall, Agile, or hybrid). Risk & Issue Management: How to anticipate, document, and mitigate risks - and escalate issues effectively to leadership. Resource & Budget Management: Basics of tracking project costs, managing vendor deliverables, and balancing competing priorities. Change Control: Understanding how to manage project changes through formal governance and communication processes. Stakeholder Management: How to engage sponsors, business users, and technical teams - tailoring communication for each audience. Meeting Facilitation: Leading effective standups, steering committees, and retrospectives that drive accountability and clarity. Team Collaboration: Coordinating cross-functional efforts across IT, business, and regional teams in a matrixed environment. Presentation Skills: Building and presenting status updates, dashboards, and executive summaries with confidence. Exposure to project management platforms (e.g., MS Project, Smartsheet, Jira, Azure DevOps, ServiceNow). Use of data visualization and reporting tools (e.g., Power BI, Excel dashboards). Understanding IT delivery frameworks - Agile, Scrum, and ITIL basics. Familiarity with governance tools for tracking scope, change requests, and approvals. Program, Business Process & Relationship Management Assist with business relationship management to include partnering with stakeholders to collect and document requirements Partner with business stakeholders and IT Solutions teams on aggregating, prioritizing and building future roadmaps Work with master data to ensure proper maintenance, data preparation and accuracy for metrics and reporting Assist with the migration of reports to modern solutions and build report/data catalogs for data lake enablement Assist with project management activities on major initiatives for the business. Lead projects and support key initiatives as assigned Data & Analytics Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists the business with decision making, policy formulation and/or other management functions through solutions that save time, cost, or improve processes Analyze large data sets and use programming languages such as Python, R, IBM SPSS Modeler to develop statistical and optimization models to drive business solutions Build large data sets from multiple sources to build algorithms for predicting future data characteristics Set up and deploys models/solutions in a live/production environment Identify data needs and requirements for data collection, transformation and integration to support modeling needs Develop executive dashboards on program/project status, prepare business cases, technical reports, presentations, and status briefings; present as required to key stakeholders Support self-sever and analytics strategy projects for coordination and execution Information Security Partner with Information Security team members to support the development of awareness and training materials to enable company-wide understanding of cybersecurity risks and best practices Participate in risk management activities, including supporting the continued build-out of the Information Security Risk Register Support the design and development of security metrics and security metrics dashboarding to assist with the visualization of security key performance and risk indicators Support the completion of user access review documentation to contribute to SOX compliance efforts Assist the Information Security team's Third-Party Security Management function to execute security assessments of third parties Support the Information Security team's Enterprise Security Architecture function to conduct security and architectural reviews of upcoming technology deployments Assist the Security Operations Center with security monitoring activities and analysis Participate in Identity and Access management activities, supporting the provisioning and deprovisioning of system access to applications Create project planning documentation, including work plans and action item trackers to coordinate key initiatives across the Information Security team Software Engineering Learn about agile development ceremonies and tools related to scrum to support product development teams. Engage with Product Owners, UI/UX, DevOps, and QA teams on topics ranging from design to deployment. Work together on creating technical specification documents based on product owner specifications. Offer technical guidance and mentorship to colleagues in your areas of expertise. Constantly refine and disseminate your knowledge of the latest tools, processes, and techniques to the team. Design and oversee the integration, analysis, and evaluation of plans and strategies across various projects. Oversee system integration, verification, and testing for bespoke applications and infrastructure for enterprise clients. Most importantly, you will code. You will code like a champion. Digital Acceleration Digital Acceleration is focused on finding technical solutions to problems that business leaders bring to our team. An analyst on our team would be staffed on an existing 'acceleration' or have an opportunity to lead their own. Gain a deep understanding of the problems and areas of opportunity in the business units that bring ideas to Digital Acceleration. Work with business leaders to refine their ideas and develop a roadmap for solving those problems with technical solutions. Work with technical teams and partners to test, validate, and deliver solutions to solve business problems. Assist the Digital Acceleration team with ongoing projects, including assisting with change management, requirements gathering, prototyping and solution design. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

We are looking for a motivated and enthusiastic Entry-Level IT Technician to join our team on a part-time basis. This role is perfect for someone with basic IT knowledge who is eager to gain hands-on experience and develop their technical skills. If you enjoy working with technology and have strong communication skills, we encourage you to apply. This role would be reporting to the IT Manager located in Hamburg, MI but would be servicing the Tucker, GA office. Responsibilities: Assist with the setup and installation of computers, printers, and other peripheral devices. Perform basic troubleshooting for hardware and software issues. Provide basic technical support to end-users. Assist in maintaining and updating IT documentation and inventory. Collaborate with the IT team to resolve technical issues and implement solutions. Communicate effectively with team members and end-users to provide updates and solutions. Requirements: Basic knowledge of IT hardware and software. Ability to set up and connect computers, printers, and other devices. Basic troubleshooting skills for resolving common technical issues. Good communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Willingness to learn and adapt to new technologies and procedures. Preferred Qualifications: Previous experience in an IT support role is a plus. Familiarity with Windows and/or Mac operating systems. Basic understanding of networking principles. Benefits: Flexible part-time hours (16 hours per week) to fit your schedule. Opportunity to gain practical experience and develop your IT skills. Supportive and collaborative team environment.

Meet the Team The Workforce Experience team is responsible for all end-to-end processes and systems that support our workforce from Hire-to-Retire, to Collaboration and Service Desk. Working closely with our partners, this team will take the employee experience for all of Cisco to outstanding levels - and show our customers and partners what is possible! The Workforce Experience team within Cisco IT, is responsible for providing a premier employee experience so that Cisco can continue to be ranked highly as one of the best places to work One of the foundational pillars of that experience is our C-level executives' ability to be productive with their devices, software, tools, and technology. We are seeking an outstanding Technical Support Specialist that is motivated and committed to keeping our C-level execs productive and delighted with a top level executive support experience! Your Impact We're seeking a talented and experienced and self-motivated professional who has a genuine focus on executive success, operational excellence, and helping others. The responsibilities of our C-suite IT Support Team include: Executive Engagement & Advocacy Serve as the CxOs main point of contact and build long-term relationships with assign clients-Advocate for unique solution & services for our CxOs Deliver high-quality, white glove, one-on-one support to our executive leadership team (ELT) Train and educate ELT & supporting staff on Cisco workplace applications and technologies Lead projects to deliver new services, innovations, and/or process improvements to Cisco ELTDevelop strong relationships with IT leaders and technical specialists. Easily and effectively advocate and engage these groups when needed Support high level internal meetings and impactful customer visits in the Boardroom and Customer Experience Center Work with clients to resolve logistical and technical requirements for the quarterly Board of Directors Meeting and Investor Relations Call IT Technical Support Deliver remote and onsite support (e.g. CxO home support) Travel locally, regionally, and internationally Respond to executive team support needs quickly and effectively and participate in 24/7 on-call rotations Support all technical setup and requirements of the Boardroom, including working with partners, vendors, and internal Cisco teams to maintain and upgrade in room solutions and resources. Work with our clients to coordinate and handle executive Boardroom engagements and provide in meeting support. Drive and coordinate client updates and resolutions. Maintain constant communication to whom you support, their executive assistants and IT Leadership. Continuous Development Develop solid technical & process-level understanding of Cisco IT services, apps, and technologies deployed to service our ELTs. Maintain knowledge of current technology, equipment, services, and standards for IT.Implement personal development plans to continually innovate cloud, desktop, network, video, mobile technologies for Cisco employee workforce efficiency. Minimum Qualifications * Extensive End-User Support Experience: BS/BA degree or Relevant 3-5 years of experience in hands-on technical support, including desktop, mobile device, email, and phone support. * Operating System Proficiency: Expertise in current Windows and/or Mac operating systems. * Core Infrastructure Knowledge: Experience with Active Directory, Microsoft 365 (O365) administration and troubleshooting, * Hardware & Software Troubleshooting: Ability to diagnose and resolve complex hardware, software, and networking issues with meticulous attention to detail. * Audiovisual (AV) & Conferencing Tools: Familiarity with troubleshooting AV equipment and remote conferencing tools such as Zoom or WebEx. Preferred Qualifications * Exceptional Customer Service: A strong, positive, and professional customer service orientation is paramount, ensuring a high degree of customer satisfaction for VIP users. * Excellent Communication Skills: Superior verbal and written communication skills, with the ability to break down complex technical information for non-technical users and communicate effectively with management. * Patience and Professionalism: An "endless amount of patience" and a polite, cultured demeanor when dealing with high-level personnel. * Problem-Solving & Judgement: Strong analytical skills and the ability to prioritize work, exercise good judgment, and manage multiple tasks independently. * Proactive & Meticulous: A proactive approach to IT support, sometimes involving comprehensive project management for new hardware rollouts and ensuring a seamless experience with meticulous attention to detail. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $85,600.00 to $108,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $102,900.00 - $150,300.00 Non-Metro New York state & Washington state: $90,000.00 - $132,900.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Job Description Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support. Powered by JazzHR vv2Lf4nKxO