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Technical Support Specialist Jobs in Fishers, IN

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  • Financial Support Analyst

    Anchor Point Technology Resources 3.9company rating

    Technical Support Specialist Job 9 miles from Fishers

    This Finance Support Analyst will support current FTA (Finance Analyst) in processing and managing Letter of Credits documents, with the goal of taking over that process at some point. Desired Skills: Letter of Credits/documents management experience (preferred) Data entry Finance related degree or work experience Microsoft Office Attention to details Time management Customer service
    $52k-78k yearly est. 2d ago
  • IT Field Technician

    Crew Carwash 3.7company rating

    Technical Support Specialist Job 16 miles from Fishers

    IT Field Technician 10251 Hague Rd, Indianapolis, IN 46256, USA Req #192 Wednesday, February 5, 2025 The Field Technician provides onsite IT support services for all of Crew Carwash locations. This includes the installation, maintenance and support of all the IT infrastructures and systems, including but not limited to Servers, PCs, Ethernet cabling, Cisco routers and switches, video surveillance systems, phone systems and general user troubleshooting. Crew's commitments to you: Competitive compensation Daily pay options available at no cost to you Paid Time Off + 6 paid holidays each year Free carwashes, naturally 😊 Industry-leading training Incredible growth potential Tuition reimbursement Group health, dental, and vision 401K with company match Crew's expectations: Must be available to work a third shift schedule, generally from 8:00pm through 8:00am, 4 nights per week (Mon-Thurs). Must have self-discipline and be able to work unsupervised for duration of shift. Have at least two years of experience as an IT Field Technician or equivalent. Possess initiative and motivation with a “get the job done” attitude. Ability to utilize knowledge and experience from previous technical issues and apply it to current and future technical problems. Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting. Basic network troubleshooting required. Must be able to sort through complex issues and conduct comparative analysis of multiple solutions. High school diploma or equivalent is required. A+ or Network + Certification along with an Associate's Degree in Information Technology highly preferred. Must possess the ability to deal tactfully with customers, team members, and the general public. Focused on quality while maintaining a sense of urgency. We're Really in the People Business, We Just Happen to Wash Cars! Other details Pay Type Hourly
    $30k-40k yearly est. 3d ago
  • Desktop Support Technician

    Teksystems 4.4company rating

    Technical Support Specialist Job 38 miles from Fishers

    Our Client is looking for a desktop technician to join their IT team at their Kokomo, Indiana technical center. This will be start as a long term contract for at least 12 months. Strong likelihood the contract continues on after 12 months and is extended continuously. They are looking to add another person to their current team in Kokomo, IN and they will be responsible for that location. Currently our client is going thru site consolidations and will be moving about 250-300 users from Noblesville, IN to Kokomo, IN and will bring overall user count to 1100+. This will be providing overarching L2 & L3 type support as they have a level 1 team that handles basic helpdesk issues. These technicians provide hands on support to a variety of users and are expected to have great customer service skills with the users. Additionally - they will be providing remote support where it makes sense and also helping out with different projects across the sites as they occur. Skills Imaging, Windows 10, Active directory, SCCM, Troubleshooting, Support, Customer service, Windows, Install, Hardware, Installation Additional Skills & Qualifications - Service Now, SCCM, Desktop Support, Hardware, Software, Active Directory, Windows 10/7, Mostly Lenovo, Dell, and standard hardware is issued for corporate users. Looking to further incorporate TeamViewer in their toolbox. - About 1000+ users across their Indiana facilities . - Communication and soft skills are key. They are big on culture and building a team that works well together and supports the needs of their end users so want to be sure people are being taken care of respectfully and that you work well with other team members. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $24.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Kokomo,IN. Application Deadline This position is anticipated to close on Feb 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $24-28 hourly 7d ago
  • Technical Support Engineer {77465}

    Onward Search 4.0company rating

    Technical Support Specialist Job 16 miles from Fishers

    CORE WORK ACTIVITIES • Provides support, oversight, governance, and tactical direction that are required to enable the delivery of end user IT services. • Provide significant input to the overall end user infrastructure architecture and operational governance model. • Researching, designing, and implementing Microsoft Exchange Online, SharePoint, and MS Teams services that are standards based, high performing, highly available, and secure in delivering the required business functionality to end users. • Provide operational guidance to the enterprise on the M365 platforms, specifically for Exchange, SharePoint, and MS Teams. • Provides assessments of the current environment to detect critical deficiencies and recommends solutions for improvement. • Utilizes capability modeling to align systems strategy and planning with business strategy and goals. • Consults with project teams to identify when it is necessary to modify services to accommodate project needs. • Implements and promotes standard configuration and change management, processes, and practices. • Develop test plans, implementation plans, and project timelines for assigned projects. • Provides routine status reporting of compliance and health of Microsoft M365 Services. Delivering Technology: • Performs quantitative and qualitative analyses for service delivery processes and projects. • Supports existing systems and projects in a minimum of one environment. • Reviews completeness of requirements prior to solutioning • Plans and coordinates implementation, reviews quality control of systems functional design, usability, functionality, and implementation. • Coordinates with appropriate IT and vendor relations teams • Ensures early warning to the leadership regarding degraded or missed service levels. IT Governance: • Develop dashboard constructs to be implemented to provide insights to compliance, status, and a real-time overview of Microsoft M365 Services key performance indicators (KPIs) or data points. • Develop and maintain detailed process and control documentation.
    $47k-72k yearly est. 1d ago
  • Information Technology Professional (IT Support)

    Us Navy (Wavemaker) (USD 3.8company rating

    Technical Support Specialist Job 16 miles from Fishers

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education . You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors . Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
    $55k-77k yearly est. 5d ago
  • Help Desk Technician

    Crown Equipment Corporation 4.8company rating

    Technical Support Specialist Job 31 miles from Fishers

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Primary Responsibilities * Provide basic technical support for computer software and hardware issues using established processes and procedures to identify and resolve routine end user questions and problems. * Identify and resolve software applications and business processes, troubleshoot and repair new or existing hardware. * Install, configure, and verify correct operation of peripheral components such as personal computers, data collection devices, monitors, and printers. * Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share. * Provide on-site eyes and hands for remote network and server administrators. Qualifications * High school diploma or equivalent is required. * One to two years of experience with PC operating systems and business application software system is preferred. * Must have good communication and interpersonal skills. * Knowledge of Windows 7, 10 and 11, Microsoft SCCM, Outlook, and Active Directory preferred. * Must have a valid driver's license. This position is full time on-site at the New Castle, IN location. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EO/AA Employer Minorities/Females/Protected Veterans/Disabled Nearest Major Market: New Castle Job Segment: Help Desk, Information Technology, Embedded, Maintenance, Forklift, Technology, Manufacturing
    $50k-70k yearly est. 21d ago
  • Jr. Systems Support Specialist

    Rolls-Royce 4.8company rating

    Technical Support Specialist Job 16 miles from Fishers

    Indianapolis, IN We are looking for an enthusiastic and customer-focused individual to join the Systems Support Team. As the Jr. Systems Support Specialist, you will focus on process, system support and administration for key Group Business Services (GBS) applications and GBS IT solutions. They will work with the Systems Support Lead to identify and propose system fixes or improve user training to address common issues. We are transforming the way we support Group Business Services and the wider RR Businesses. The GBS IT team have brought together specialists from across GBS into a centralised team responsible for data & analytics, reporting, governance and system support. As we transform the provision of these services, we are looking for skilled and motivated team members to join us as we optimise how we operate. Innovate & Power the World To ensure we continue to be pioneers of our industry, Rolls-Royce has a team of over 16,500 engineers around the globe. They include everyone from world experts in their field to those who manage hundreds of people and millions of dollars' worth of investments. We recruit engineers at all levels and in a range of disciplines. And while we encourage specialization, we also offer freedom to cross-specialize and develop skills across a number of different areas. At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer, and more competitive power. Rolls-Royce is a Military Friendly Employer. We evaluate qualified you without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. You can learn more here. Key Accountabilities: Implement and manage User Access Management (UAM) processes that align with U.S Defence security regulations. Ensure access to sensitive Defence related data and systems is restricted to authorised U.S employees only, based on their roles and clearances. Responsible for providing end user support to key systems such as SAP ECC, Ivalua, Coupa and DocuSign software applications, ensuring data safeguarding and security measures are being adhered to. Responsible for reducing end user queries from global business users by identifying common issues and implementing solutions that encourage self-service support. Support the System Support Specialists SME's in creating and updating systems training material via the Adopt platform, ensuring compliance to process. Work with IT and external partners to ensure all system issues are resolved in a timely manner whilst communicating the status effectively with the business. Identify and lead improvement ideas resulting in working efficiencies. Basic Requirements: Associate degree with 2+ years of customer focused experience with IT problem solving skills, OR Bachelor's degree with experience with IT problem solving skills, OR Master's degree, OR JD/PhD, OR 4 years of customer focused experience with IT problem solving skills in lieu of a degree, OR In order to be considered for this opportunity, you must be a U.S. Citizen Preferred Requirements: Knowledge and experience in Procurement and Supply Chain functions Has excellent knowledge in key systems and one or more of the following areas: Sourcing, Contract Management, Spend Management, Spend Analytics Excellent IT skills with the ability to manage and interrogate large data sets effectively Inter-personal skills with an ability to quickly establish effective working relationships across geographical and cultural borders 3 years industry experience in IT or business area Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. Our People are our Power We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential. You can learn more about our global Inclusion strategy here. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. Relocation assistance is not available for this position. Closing Date: February 19, 2025 Job CategoryInformation Technology Job Posting Date05 Feb 2025; 00:02 Pay Range$58,750 - $88,124-Annually Location: Indianapolis, IN Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.
    $58.8k-88.1k yearly 60d+ ago
  • Technical Support Specialist I

    Specialty Coating Systems 4.0company rating

    Technical Support Specialist Job 16 miles from Fishers

    GENERAL PURPOSE OF JOB: The Tech Support Specialist I provides installation and post-sales support to customers, both internal and external, as it relates to equipment manufactured by SCS. Customer support will be conducted via telephone, email, on-site and any other means necessary. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: · Ability to understand technical questions and provide answers/instructions. · Must be able to travel 25% - 50% of the time, to customer sites both domestic and international, while following corporate travel procedures and policies. · Must possess a valid passport. · Must possess a valid driver's license and have a driving record that meets company standards. · Perform on site installation, start-up, training, retrofit, diagnostic and repair of customer's equipment. · Train operators and maintenance personnel. · Troubleshoots and diagnoses equipment malfunctions using a volt meter and other test equipment. · Provides customers with on site installation, start-up and training assistance. · Issues and prepares return authorizations for return of goods. · Hosts customers during customer acceptance of equipment. · Maintains customer equipment files. · Supports Coating Center machine maintenance needs. · Adheres to plant and corporate safety policies. ADDITIONAL FUNCTIONS AND RESPONSIBILITIES: · May assist in other areas or perform other duties as required by fluctuating business needs. EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS AND/OR EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. BASIC SKILLS: · Ability to read, write and follow written or verbal instructions. · Ability to use precision measuring and laboratory instruments, such as calipers, scales, micrometers, or similar test/inspection equipment. · Ability to interact closely with other departments to support customer focus and efficient operations. · Demonstrated analytical and technical ability within field of expertise. · Demonstrated capacity to work with Microsoft Office Products, Lotus Notes, and other critical computer applications. · Ability to write reports and any business correspondence. · Ability to communicate information and respond to questions from customers and internal departments. · Ability to calculate figures and amounts such as discounts, interest, etc. · Possesses exceptional customer service skills. · Well-developed communication, organizational and interpersonal skills. · High degree of manual dexterity and hand-to-eye coordination. · Self-motivated and able to work with independently with little or no direct supervision. · Ability to read blueprints/schematics (mechanical, electrical and pneumatic) · Electrical knowledge a must.
    $59k-79k yearly est. 20d ago
  • IT Support Specialist

    Michael Baker 4.6company rating

    Technical Support Specialist Job 16 miles from Fishers

    Under general supervision, the IT Support Specialist provides support to end users for computer hardware and software support. Ensures prompt service response through the monitoring and management of the intake of all incidents and support requests through all accepted channels (phone, email, ticket system/web portal, walk up). Provides on-site, remote, and VPN user support. Essential Duties Create, update, and close tickets. First response to all support requests through all channels: phone, web tickets, email requests, walk ups. Determines impact and urgency of an incident and support request to determine priority. Perform initial triage and troubleshooting of all tickets across all knowledge domains. Resolve all tickets within scope through use of experience, knowledgebase, or peer collaboration. Escalates unresolved requests and incidents to IT Support Specialists II and/or III. Escalate or assign tickets to appropriate resource with complete documentation of all actions and steps taken in any attempt to resolve. Record all outages within the ticketing system and send communications as appropriate. Provide instructional training to end users. Manage, and deploy hardware and software solutions for MBI employees. Maintain a record of knowledge/solutions within a structured knowledgebase. Validate employee compliance to IT policy and procedures during all tasks, taking action, reporting, or escalating as necessary. Collaborate with HR and Management Team during employee on boarding/offboarding procedures. Routine on-call after hour support. General audio/video and web conferencing support. Works with hardware vendors to get desktop and laptops equipment replaced or repaired. Minimal server, network, and VOIP hardware support. Maintain all MDF/IDF areas. Responsible for hardware purchasing and order reconciliation. Maintain an accurate inventory of all computer hardware assets within your region by utilizing SNOW, SCCM, and MAC forms. Manage the hardware life-cycle process by reclaiming, repurposing, and decommissioning necessary hardware assets. Required Qualifications Strong customer service, time management, and organizational skills required Collaborate with multiple technology teams such as the IT Security Team, Server Team, and VOIP Team Travel may be necessary (under 10%) Required Experience 0-4+ years related experience Two-year degree in Computer Science, Information Systems or related field; applicable experience accepted in lieu of degree US Citizenship Required Highly Preferred Experience Experience with Mac Operating Systems iOS Experience Powershell Scripting ITIL Foundational Certification Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to talk or hear; sit and use fine motor control. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Compensation The approximate compensation range for this position is $26.77 to $33.73 This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.
    $26.8-33.7 hourly 19d ago
  • Onboarding Specialist - Level I

    Align 4.9company rating

    Technical Support Specialist Job 16 miles from Fishers

    Ops AlignOps is a rapidly growing technology provider that serves the construction industry. We are made up of individuals who share a common commitment to innovation, creativity, integrity, and delivery beyond our customers' expectations. AlignOps delivers operational tools to scale and grow the construction business. With powerful solutions configurable to meet our customers' unique needs, AlignOps powers construction operations to increase productivity, improve safety, and deliver more profitable projects. As a technology partner, we transform operational data into a strategic asset that provides the visibility and control to make informed decisions that yield tangible results. We seek talented individuals who thrive in a dynamic, challenging, and rewarding work environment and emulate humility, drive, transparency, and customer service in everything they do. Job Description The Onboarding Specialist - Level I serves as the primary liaison for new customers, managing multiple concurrent onboarding projects to ensure seamless implementation and adoption of AlignOps solutions. This role strategically guides customers through technical integrations, fosters trusted relationships, and continuously improves the onboarding experience. Responsibilities Lead onboarding projects for a defined portfolio of customers, acting as the main point of contact to drive successful implementation and adoption. Facilitate the strategic deployment of AlignOps products, including leading the implementation of standard integrations tailored to the customer's specific business needs. Provide role-based product consulting and customized support to administrators, supervisors, and employees for effective software utilization. Proactively resolve customer challenges, addressing technical and onboarding issues with clear, empathetic, and professional communication. Cultivate trusted relationships with customers through reliable, authentic, and results-oriented interactions. Ensure timely and effective rollout of software solutions, aligning with customer expectations and business objectives. Identify and escalate critical or high-priority issues, resolving them efficiently while maintaining customer trust and satisfaction. Partner with customers to understand their goals and objectives, aligning them with product features to maximize outcomes. Create, update, and refine onboarding resources, including technical documentation and training materials, to improve the onboarding experience for all users. Collaborate with cross-functional teams, including Product, Sales, and Support, to enhance customer and employee experiences through continuous feedback and process improvement. Monitor and document onboarding progress to provide consistent and scalable customer experiences. Contribute to process improvements, leveraging insights from customer interactions to recommend enhancements to onboarding workflows. Participate in team projects and initiatives to advance the onboarding program's efficiency and effectiveness. Occasional travel may be required to represent the company in client engagements, attend industry conferences, or lead project-related activities, ensuring alignment with business objectives and fostering strategic relationships. Other duties as assigned Qualifications A bachelor's degree in business, project management, or a related field is preferred; a high school diploma or equivalency is required. 1+ years of experience in client-facing roles, project management, or onboarding. Experience in customer service or software implementation is a strong plus. Demonstrated ability to manage multiple concurrent projects with varying priorities and timelines independently. Proven experience in leading product consulting initiatives, such as virtual or in-person sessions, to guide users through technical solutions. Exceptional communication and interpersonal skills with the ability to simplify complex solutions and resolve conflicts empathetically and effectively. Strong problem-solving and technical aptitude for identifying, addressing, and resolving customer challenges, including time-sensitive or high-priority issues. Experience creating and maintaining comprehensive documentation to support scalable onboarding processes and a positive customer experience. Proficiency in business productivity tools such as Google Workspace or Microsoft Office Suite, focusing on project tracking and documentation. Detail-oriented and process-driven mindset, able to contribute to continuous improvement initiatives. Bonus: Familiarity with Salesforce or other CRM tools. This is a full-time remote position located in the United States. Employees hired within a designated radius of the office are expected to work on-site according to a schedule set by management based on the requirements of their role. Benefits & Compensation The US base salary range for this full-time position is $50,00-$57,000. Our salary ranges are determined by role, level, and location. The AlignOps benefit program includes health, dental, and vision coverage. In addition, the company offers disability, life insurance, PTO, and a 401(k) plan. Website: *************************************
    $57k yearly 15d ago
  • IT Support Specialist

    First Farmers Bank 3.5company rating

    Technical Support Specialist Job 38 miles from Fishers

    DEPARTMENT: Information Technology CLASSIFICATION: Non-Exempt REPORTS TO: Director of Information Technology SUPERVISES: None Provides support to IT department; responsible for staging of new pcs for all bank staff, as well as responsible in getting old equipment cleaned and staged to be donated to different organizations; would help in cleaning up of old wiring and the pulling of new wiring as needed within the different branches; provide phone support for general help desk functions. DUTIES: * Set up new pcs, replace old pcs * Cleaning old pcs, wiping off hard drives * General cleanup of computer/server rooms * Help deliver/install new pcs at branches * Periodically setup of WebEx for other departments * Tier level 1 Phone support for branch staff * Help establish/maintain user access levels across the network and within other applications * Help in testing different applications during software upgrades Requirements RELATIONSHIPS/QUALIFICATIONS: * Responsible to the Director of Information Technology for the fulfillment of duties as assigned * Excellent oral, written and verbal skills required * The ability to interact positively with customers and bank associates at all levels and excellent organizational skills, creativity and self-motivation is desired * Will be called upon from time to time to participate with community organizations and community projects * Preferably 2-3 years of experience in a Helpdesk environment WORKING CONDITIONS: * Normal office environment * Extended viewing of computer screens * Moderate lifting up to 25 pounds * Repetitive hand and arm movement * Environment may necessitate excessive standing * Some distance traveling to other branches with other staff
    $30k-47k yearly est. 7d ago
  • Senior Desktop Support Technician

    American Structurepoint 4.6company rating

    Technical Support Specialist Job 16 miles from Fishers

    When you join American Structurepoint, you gain more than a career. You become part of a family of talented, passionate, good-hearted people who take pride in going the extra mile for our clients. At American Structurepoint, we are known for making the impossible happen for clients across the world who want help building and bettering their communities. We live by our values- excellence, respect, integrity innovation, and social responsibility. We encourage our experts to try new things and explore new ideas that turn our client's dreams into reality, even if those ideas are unconventional. We invest in our people by offering excellent benefits and training, development, and mentorship opportunities that lead to a rewarding career path. If you are ready for more than a career, we invite you to explore opportunities to join our team and help us improve the quality of life for the communities we serve. Group: Information Technology Position: Senior Desktop Support Technician Location: Indianapolis, IN We are looking for a team oriented and technically gifted problem solver to become the next integral member of our Information Technology team. This person will lead our skilled team of Desktop Support Technicians in a fast-paced environment. This person should be a self-starter, solutions oriented, and a high level of integrity. Responsibilities Lead a team of Desktop Support Technicians in a fast-paced environment Manage day-to-day operations of the Desktop Support team, including assigning and prioritizing tasks, monitoring team performance, and coaching team members Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues Continuously identify opportunities for process improvements and drive initiatives to enhance team performance and customer satisfaction Provide technical support for desktops, laptops, and mobile devise in a Windows environment Qualifications 5+ years of experience in desktop support or related field 2+ years of experience in a team lead role is preferred Experience with network and infrastructure support Strong knowledge of Windows operating systems and applications Strong problem solving and analytical skills, including experience with troubleshooting and root cause analysis Excellent customer service and communication skills Bachelor's degree in Information Technology or related field of study is preferred
    $39k-59k yearly est. 24d ago
  • You don't see the right position? Let us create it with you

    Browning Day 3.6company rating

    Technical Support Specialist Job 16 miles from Fishers

    Browning Day is a lively, creative, and passionate downtown architectural firm committed to improving the human experience through transformative design. Our success is based on our client's vision coming to life and includes a team of Architects, Interior designers, Landscape Architects, Planners, and support staff who play a part in solving complex design problems. We are always seeking to add talented people who are passionate about improving the human experience. Please let us about you and what you are looking for! Requirements: Satisfactory completion of a background screening. Authorization to work within the US
    $51k-69k yearly est. 60d+ ago
  • IT Intern

    The Hagerman Group 4.3company rating

    Technical Support Specialist Job In Fishers, IN

    Who is Hagerman? Since 1908 The Hagerman Family has built trust and earned confidence as leaders in diverse markets of the construction industry. We are a construction solution provider. Why Choose US? Imagine a career where you impact communities. A place where you are collaborating with a team to build an enduring space where your community thrives. A place where you can develop your career with a purpose. What We DO: General Contracting Construction Management Design-Build Self- performance Markets Involved In: Healthcare Education Industrial Civic/Public Corporate Mission: At Hagerman, we aim to build the future while fostering a culture of quality, integrity, and teamwork. At, Hagerman we're dedicated to innovation and technology. We leverage cutting-edge solutions to drive success for our clients and enhance their experiences. As a recognized leader in construction industry, we value creativity, collaboration, and growth. Our team is a diverse group of tech enthusiasts who are passionate about shaping the future of technology. IDEAL CANDIDATE: We are seeking a motivated and enthusiastic IT Intern to join our dynamic team. This is a fantastic opportunity for students or recent graduates who want to gain practical experience in the IT field. You will work alongside experienced professionals and contribute to real projects that make a difference. Want to Learn More Apply Now or send your resume to our Talent Acquisition Manager, Shermeen Zaidi to set up a meeting at ********************* Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Qualified applicants who are offered a position must pass a pre-employment substance abuse test, or have an active CCS (or equivalent) status. This position does not include sponsorship for US Work Authorization. Notice to third parties: Please note that Hagerman does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Hagerman will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Hagerman explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Hagerman. An Equal Opportunity Employer.
    $28k-35k yearly est. Easy Apply 9d ago
  • IT Operations Services - High School Internship

    SMC Corporation of America 4.6company rating

    Technical Support Specialist Job 6 miles from Fishers

    Full Asset inventory (Printers, Phones, Desktops, laptops, peripherals, and dedicated devices) Assist with basic troubleshooting for hardware, software Respond to and resolve low-priority service desk tickets Support end-users in setting up and configuring devices Shadow and assist IT staff to learn about end-user support, systems administration For internal use only: Intern001, IT001 Other details Pay Type Hourly Employment Indicator Seasonal
    $28k-36k yearly est. 31d ago
  • IT Intern

    Keihin 3.7company rating

    Technical Support Specialist Job 15 miles from Fishers

    Hitachi Astemo is a global product leader in Electrical Vehicle solutions. By developing and creating Advanced Sustainable Technologies for Mobility, we provide a safe, sustainable and comfortable mobility life through technologies that contribute to an advanced and sustainable society. Hitachi Astemo Electrical Vehicle (xEV) Business Unit expertise includes Inverters, Motors, Battery Management Systems and E-Axles which can be supplied as stand-alone components or as an integrated system for the EV powertrain. These high-performance and cost-effective next generation technology solutions help reduced vehicle emissions and enhanced performance while leading to a more sustainable future of mobility. This position will support the IT team in various aspects of development and maintenance and help support continuous improvement of processes, workflow, associate work activity and logistics. This position offers opportunities to work with a wide variety of aspects of IT. Essential functions of this job include: * Maintain various databases and reporting systems. * Install, maintain, and repair computers, monitors, and other company hardware. * Install and troubleshoot various types of software. Description of Duties and Responsibilities % of Time Spent Performing Duties Assigned project for completion during duration of Internship. 45% Maintenance of various systems and databases. 40% Other duties assigned. 10% Maintenance of company hardware. 5%
    $27k-35k yearly est. 13d ago
  • IT Intern

    Ardagh Group

    Technical Support Specialist Job 16 miles from Fishers

    Role description: The Project Lead the Way (PLTW) internship program is a unique initiative to equip our future engineers and leaders within the company with the experiences and skills to make them successful within Ardagh Glass Packaging. It is designed to provide valuable experience for hands-on individuals who are seeking a career in engineering and/or sustainability. The objective of the internship program is to translate PLTW theoretical knowledge into broad manufacturing experience and provide a sound understanding of sustainability within a manufacturing environment. Job Responsibilities: The program will consist of project assignments that will lay a strong foundation for future careers in manufacturing, helping members become an expert in sustainability within the manufacturing operations. * Become assimilated into the Ardagh Glass Packaging organization by participating in a comprehensive orientation program * Be assigned to a mentor within Ardagh Glass Packaging * Be exposed to and work on a special project (50%~ of the workload) focused on sustainability governance and its operating model within a manufacturing environment, aiming to help the Sustainability department meet goals and leverage learning from work experiences * Present an end-of-internship summary to the Ardagh Glass Packaging executive leadership team Minimum Qualifications: * High school diploma * Must be 18 years of age * Ability to complete a 3-month internship from May-August 2025 * Cumulative GPA of a 2.6 Preferred Qualifications: * Completion of PLTW coursework * Ambition to pursue a career in the manufacturing industry Work Environment: * Required to wear Personal Protective Equipment (PPE) such as hearing and eye protection, steel toe boots, and other PPE * Must be willing to travel to corporate office (Fishers, IN) for final week * Compliance with FDA regulations established by OSHA and the company About Ardagh Group Ardagh Glass Packaging is a global leader in glass packaging solutions, producing packaging for the world's leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then, we have grown rapidly to a team of more than 20,000 people with revenues of over $9 billion. Today we have a presence across Europe, Africa, and North America. * Did you know that Ardagh produce many of the beverage cans and bottles you drink your favorite beverages from? * Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality? * Did you know we produce more than 160 million containers per day? Ardagh is passionate about sustainability and have a reputation for innovation. We push the boundaries of what's possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. Our aim is to reduce any negative environmental impact while remaining economically sustainable and socially responsible. We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated. Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you'll enjoy the journey! Benefits Offered * Medical, prescription, dental and vision plans * Health Savings Account (HSA) and Flexible Spending Accounts (FSA) * Life insurance * 401(k) retirement plan with company match and an employer retirement contribution * Paid holidays, floating days and vacation * Short- and Long-Term Disability (STD/LTD) * Employee Assistance Program (EAP) * Tuition reimbursement program * Professional and personal development opportunities through Employee Resource Groups * Benefits available from day 1 of employment * Flexible and hybrid working hours Ardagh Group is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other basis prohibited by federal, state, and local law. Ardagh Group complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. Contact Clare McHugh (****************************) if a reasonable accommodation is needed. Nearest Major Market: Indianapolis
    $25k-36k yearly est. 60d+ ago
  • IT/AV Technician (Sun-Thurs) - Full Time

    Indianapolis Zoo 4.0company rating

    Technical Support Specialist Job 16 miles from Fishers

    If you are looking to begin your career in IT or AV and you have a passion for conservation, we're eager to meet you! The Indianapolis Zoo is currently seeking an entry-level First-Shift IT/ AV Technician to join our Information Technology Department. Ideal candidates are committed to advancing the Zoo's mission to protect nature and inspire people to care for our world. The successful candidate will have prior experience troubleshooting and repairing audiovisual and information technology systems. This position is integral to the Zoo and the Information Technology Department. Main priorities consist of operating A/V equipment during public presentations, diagnosing and repairing IT & AV equipment, and providing front-line support to Zoo staff and events. To be successful in this role, candidates should understand basic IT & AV concepts and terminologies including AV & speaker connection, audio/video file formats, wired and wireless mic & PA systems, PC installation and maintenance basics, network connections and addressing, Microsoft Office Suite, software and hardware installation, printer maintenance, and point-of-sale systems. This is a full-time, 40 hours per week, Sunday through Thursday position that will require flexible availability for weekend, holiday, and overtime shifts as needed. Position responsibilities and experience: * Must be 18 years old and have a valid driver's license with a record insurable by the Zoo's insurance. * Previous professional experience as an IT or AV Technician or related discipline is strongly preferred. * High School diploma or equivalent is required. A Bachelor's degree in Information Technology or a related field from an accredited institution is highly desirable. * Must be able to operate all computer systems at an advanced level. * Ability to ascend/ descend ladders, steps, and uneven terrain, while maintaining body equilibrium to perform various tasks. * Collaborates with relevant animal care and education staff for presentations. * Tracks inventory of IT/AV equipment, performs preventative maintenance, and assists in budgeting for equipment replacement. To apply: * Interested candidates must apply online on the Indianapolis Zoo's website. * Interested candidates must include a resume, cover letter, and salary requirements to be considered. Employment at the Indianapolis Zoo is contingent upon the successful completion of pre-employment testing including a background check, motor vehicle check (if applicable) and a drug test.
    $25k-28k yearly est. 8d ago
  • IT Internship

    Peterman Brothers

    Technical Support Specialist Job 26 miles from Fishers

    Why Intern with Peterman Brothers? Peterman Brothers is an Indiana-owned company, founded right here in central Indiana. Starting out in Pete Peterman's garage in 1986, we have grown to have over 500 employees within 11 locations across Indiana, Ohio & Kentucky! We've been on the Indy Star's Top Workplaces list six years in a row, and here's why: * Development: Interns will engage and develop a skillset directly applicable to their current program and throughout the length of their professional career. * Impact: Through our project-based internship, team members can provide real-time input with the company, seeing the immediate result of their efforts. * Opportunity: After working with Peterman Brothers, interns will have an automatic connection to one of the fastest-growing companies in central Indiana, providing opportunity for future full-time roles. The Role We are seeking a motivated IT Intern to join our team for the summer. This individual will provide valuable experience in Tier 1 support while focusing on IT inventory management as a primary project. We are looking for a detail-oriented, organized individual who is eager to learn and contribute to our IT operations. * Help maintain IT inventory and assets. * Support the IT department and Peterman employees by handling help desk calls and emails to resolve user issues. * Assist with creating and maintaining employee account information. * Assist in the day-to-day activities of the IT Department, ensuring that systems, services, and infrastructure work reliably and securely. * Provide technical assistance, support, and administrative tasks related to computer systems, hardware, and software. * Deploy and set up equipment (PCs, Laptops, Docking Stations, Monitors, Printers and Scanners). * Collaborate with the IT team to help maintain and improve our local IT processes and procedures. * Attend community events and represent Peterman Brothers in a professional and engaging way * Be engaged and actively participate in weekly Professional Development Workshops * Other projects as assigned Education - Currently pursuing a degree in Information Technology, Computer Science, or related field Additional Requirements: * Ability to multi-task, follow up and adapt * Excellent communication and people skills * Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams) would be helpful * Ability to maintain confidentiality of all aspect of job responsibilities * CompTIA A+ or Microsoft certifications are a plus. * Meet daily deadlines * Strong organizational, analytical, and problem-solving skills * Committed to learning and growth Want to intern at a company that puts people first? Apply today, and our talent team will take it from there. If you're ready to grow your career, pick Peterman Brothers, where great service runs in the family! Peterman Brothers is an Equal Opportunity Employer.
    $25k-36k yearly est. 19d ago
  • Desktop Support Technician

    Teksystems 4.4company rating

    Technical Support Specialist Job 38 miles from Fishers

    TEKsystems client is looking for a Desktop Technician to join their IT team at their Kokomo, Indiana technical center. This will be start as a long term contract for at least 12 months. Strong likelihood the contract continues on after 12 months and is extended continuously. They are looking to add another person to their current team in Kokomo, IN and they will be responsible for that location. Currently, our client is going thru site consolidations and will be moving about 250-300 users from another location to Kokomo, IN and will bring overall user count to 1100+. They will be supporting a user base of business users and engineers that work on engines and electrification processes for their vehicle transmission systems. This will be providing overarching L2 & L3 type support as they have a level 1 team that handles basic helpdesk issues. These technicians provide hands on support to a variety of users and are expected to have great customer service skills with the users. Additionally - they will be providing remote support where it makes sense and also helping out with different projects across the sites as they occur. Skills Imaging, Windows 10, Active directory, SCCM, Troubleshooting, Support, Customer service, Windows, Install, Hardware, Installation Additional Skills & Qualifications - Service Now, SCCM, Desktop Support, Hardware, Software, Active Directory, Windows 10/7, Mostly Lenovo, Dell, and standard hardware is issued for corporate users. Looking to further incorporate TeamViewer in their toolbox. - About 1000+ users across their Indiana facilities - Current Team in Kokomo will be 2 FTE's, 2 contract technicians and a site lead. - Communication and soft skills are key. They are big on culture and building a team that works well together and supports the needs of their end users so want to be sure people are being taken care of respectfully and that you work well with other team members. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $24.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Kokomo,IN. Application Deadline This position is anticipated to close on Feb 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $24-28 hourly 7d ago

Learn More About Technical Support Specialist Jobs

How much does a Technical Support Specialist earn in Fishers, IN?

The average technical support specialist in Fishers, IN earns between $28,000 and $77,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average Technical Support Specialist Salary In Fishers, IN

$47,000

What are the biggest employers of Technical Support Specialists in Fishers, IN?

The biggest employers of Technical Support Specialists in Fishers, IN are:
  1. The Arc Mid-Hudson
  2. Orchard Software
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