Technical support specialist jobs in Fort Collins, CO

This is an on site contract opportunity with our client in Thornton, CO through August 2026. 3 years of experience as a Service/ Help Desk technician. Experience with mobile, network, software and hardware Any lead experience is a huge plus! Any ITIL is also a plus but not required.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Encore Electric employees are unique. They are passionate about making a difference while impacting the way people live and work. Using their talents in power, technology and energy, they work collaboratively on challenging projects with other team members while being driven by customer needs and requirements. Encore Electric employees are ambitious but never fail in their commitment to quality, safety and integrity. From design, fabrication and construction to technology and service, our team tackles some tough, complex commercial challenges. Compensation for this role: $70,000 - $85,000 annually, depending on experience. PLEASE NOTE: this role is based on-site at our Fort Collins office. Remote candidates will not be considered. General Responsibilities * Maintain open communication lines with all working relationships * Follow up to ensure items for which the job is accountable are performed * Earn and maintain customer's trust * Uphold the core values of the organization * Work well with others to accomplish the mission of the organization and of the job Specific Responsibilities Provide day-to-day hands-on systems administration as well as technical support to end users located in multiple offices and jobsites throughout the Northern Business Unit including but not limited to: * Provide best-in-class customer service to all levels of the organization * Systems administration and systems analysis techniques including working with end-users to determine hardware, software, and systems functional specifications * Design, documentation, testing, creation and modification of computer programs and systems to serve Encore end-users * Create, edit, remove and maintain Azure AD accounts * Administer and configure SPAM filtering rules using FortiMail * Configure and maintain network infrastructure devices * Configure monitoring of network infrastructure devices * Provide 1st & 2nd Level support for difficult end-user problems including programming and systems design enhancements and modifications * After-hours work required on scheduled basis * Update and maintain windows servers, including testing and troubleshooting * Build new software packages and deploy to users via SCCM * Develop and create processes and procedures including detailed documentation * Update existing documentation as-needed * Process support requests and knowledge base utilizing ITIL practices and procedures General * Must be a Team Player * Desktop support * Support over the telephone * Personal Computer/notebook setup * Personal Computer/notebook troubleshooting * Installation of printers * Installation of scanners * Software installation & troubleshooting * End-user training * System analysis and programming * Keep accurate documentation on calls received and status of projects * Maintain current documentation on information systems * Drive to locations throughout Colorado, including mountainous areas, and occasionally to Wyoming, in varying seasons and weather conditions * Opportunity to work on all aspects of IT; desktops, servers, routers, switches, firewalls, etc. Other duties as may be assigned KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of: * Networking in a Windows environment * Basic understanding of networking in a Windows environment Skill in: * MS Server 2013 or later * MS Exchange Server installations * MS Hyper-V Cluster * Trouble-shooting/repairing notebook and desktop computers * Trouble-shooting MS Office and other off-the-shelf applications * Installing software applications, printers, scanners, etc. * Excellent customer service skills * Adapting to new and changing requirements, environments, and/or information * Estimating resources needed to complete required tasks * Using communication software * Business writing * Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding * Establishing and maintaining effective working relationships with customers, vendors, management, and employees * Organizing work to accomplish tasks * Reading and writing * Typing * Prioritizing and reprioritizing to meet job needs * Problem solving * Tracking numbers and bits of data relevant to the work assignment * Troubleshooting/repairing notebook and desktop computers * Trouble-shooting MS Office and other off-the-shelf applications * Installing software applications, printers, scanners, etc. * Trouble-shooting problems over the phone * Multitasking Ability to: * Communicate professionally with users of varying skill levels * Drive to locations throughout the state of CO and WY. * Troubleshoot issues over the phone PHYSICAL REQUIREMENTS: * Driving * Sitting * Climbing * Lifting (up to 50 lbs) * Standing * Stooping * Vision acuity (near and far) * Walking REQUIREMENTS: * Associates Degree in IT is required. * 2-4 years Windows 7/10 desktop support in an AD environment required. * MCP, MCSA or MCSE, ISP installations, Windows 10, Office 2016 and O365 experience preferred. * Experience in the commercial construction industry is also preferred. Benefits of this role: * Encore Electric provides excellent benefits for our employees, including: medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice. * Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore's in house training program. * This position is eligible for mileage reimbursement, cell phone allowance, and the short-term incentive program. Applications will close on December 31, 2025 or once role has been filled. To request an accommodation during the application process, please contact *********************. Encore Electric, Inc. is an EOE, including disability/vets.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. **The Target Pay Range for this position is $28.17 - $33.65 hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio. **Essential Duties and Responsibilities** + Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries. + Trains and educates customers on the proper use and expectations of equipment and software. + Troubleshoots and resolves software integration issues. + Provides "first class" customer service. + Provides historical information by thoroughly documenting all customer interactions in our CRM software. + Provides on-call / after-hours support on a rotating basis. + Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends. + May participate in training of new hires when needed. + May be requested to participate in wet labs or demos at veterinary conferences or academies. + Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings. **Education** **and** **Experience** + Associates degree in Veterinary Technology or related field, or equivalent related experience preferred. + Certification/Licensure/Registration in Veterinary Technology preferred. + Minimum of 2 years' experience in animal hospital or related setting required. + Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable. **Knowledge,** **Skills** **and Abilities** + Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used. + Proven ability to work effectively with end users is required. + Ability to effectively shift attention between various tasks, team needs, and business demands. + Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills. + Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely. + Ability and diligent willingness to enter and maintainaccurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations. + Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus. + Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team. + Ability to work in a corporate environment where daily client interaction is over the phone and at the computer. + Ability to communicate verbally on the telephone and in person. **Working Conditions** The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present **About Antech** Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. _Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates._ + All Full-time associates are eligible for the following benefits and more: + Paid Time Off & Holidays + Medical, Dental, Vision (Multiple Plans Available) + Basic Life (Company Paid) & Supplemental Life + Short and Long Term Disability (Company Paid) + Flexible Spending Accounts/Health Savings Accounts + Paid Parental Leave + 401(k) with company match + Tuition/Continuing Education Reimbursement + Life Assistance Program + Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** . **Note to Search Firms/Agencies** Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. Summary Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities * Serve as the Serve as the first point of contact for internal staff seeking technical assistance * Respond to events / problems and record their resolution in help desk ticketing software * Basic administration of a hybrid environment with both Active Directory and Azure AD resources * Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment * Assist in imaging, creating new hire accounts, and Termination processes * Communicate clearly with customers and provide regular updates, status and information * Perform limited maintenance on servers and critical laboratory and testing systems * Pass on any feedback or suggestions by users or management to the appropriate team * Determine process improvements, best practices, and develop new processes * Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings. Ideal Experience * Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree * Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification * Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux * Experienced configuring, supporting, troubleshooting and administering Windows workstations * Experienced troubleshooting hardware and software issues through remote control software * Support a hybrid environment with both Active Directory and Office365 resources * Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment * Some travel may be required Desired Skills * Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service * Excellent communication, collaboration, and problem-solving skills * Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations * Experience with iOS and Android mobile operating systems * CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus * Experienced with Microsoft Teams architecture, features, and functionalities * Solid understanding of computer systems, mobile devices, and other tech products * Motivation and drive to develop yourself personally and professionally * Identify and suggest possible improvements on procedures * Ability to obtain a US Government Security Clearance Pay Range $36/hr.- $49/hr. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here

Job Description Join Our Team as an IT Help Desk Technician - Louisville, CO | $26 to $28/hr Are you ready to play a key role in keeping our technology running smoothly? Quicksilver Scientific, a company dedicated to helping people live healthier lives through natural medicine, is seeking a detail-oriented IT Help Desk Technician to join our IT team in Louisville, CO! This temporary, hourly role pays $26 to $28/hr, Monday-Friday from 8:30am-5:00pm, with opportunities for overtime-and the potential to grow into a full-time position. What You'll Do: Provide first-level technical support via Asana, email, Slack, and in person. Troubleshoot and resolve issues related to computer systems, software, and network connectivity. Set up user accounts, system access, and computer equipment for new employees. Support onboarding by assisting new team members with login setup, equipment, and basic software training. Install, configure, and maintain computers, printers, scanners, and related hardware. Run diagnostic programs to identify and resolve issues efficiently. Support IT projects, software updates, and documentation efforts. Assist in maintaining and troubleshooting LAN/WAN connectivity issues. Provide basic support for our NetSuite ERP system under the direction of senior IT staff. Maintain excellent customer service and communication with all users. Who You Are: A tech-savvy problem solver with strong attention to detail who enjoys learning and adapting to new technologies. Able to multitask and work well both independently and as part of a collaborative team. A clear and patient communicator who enjoys helping others. What You Bring: Associate's or Bachelor's in IT-related field preferred. 1 to 2 years of experience in IT support, help desk, or a related technical role. Basic understanding of Windows and mac OS operating systems. Familiarity with Microsoft 365 applications and general networking concepts. Experience with ticketing systems or ERP software (NetSuite experience a plus). Why You'll Love Working Here: Competitive $$26 to $28 per hour pay! Temporary role with potential to become full-time Stable Monday-Friday schedule with opportunities for overtime Supportive and collaborative work environment Opportunities to grow your technical skills and career Be part of a mission-driven company that values innovation and teamwork About Quicksilver Scientific: At Quicksilver Scientific, we're committed to helping people live healthier lives through natural medicine. We're proud to be an equal opportunity employer, celebrating diversity and fostering an inclusive environment for all employees. Ready to Power Up Your IT Career with Us? Apply today and become an essential part of our IT team in Louisville, CO!

Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. Within Data Center Services, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction. As a Technology Support Specialist in IP-PRS, at JPMorgan Chase in Corporate Infrastructure Platforms Team, your mission is to support the day-to-day technology operations of JPMorgan Chase mission critical data centers. Your main responsibility will be to maintain operational stability and handle customer requests while working on shifts to support the 24x7 operation. You will be responsible for installing and configuring enterprise class technology hardware, troubleshooting hardware and network issues, maintain change control process in the data center, and support 3rd party vendor activities. You will be working with team members on a rotating shift providing coverage during daytime, overnight, weekend and holiday hours. Job responsibilities Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions Understands of information technology concepts in a working or academic environment Has knowledge of a physical IT infrastructure (server, networking, storage) Understands network concepts (switching, routing, perimeter security) Understands operating systems (Windows, Linux, AIX) Required qualifications, capabilities, and skills Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support Exposure to support communication and resolution tools such as live chat, incident/service request management, and run books to help solve system issues Baseline knowledge of typical technology operational issues Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for hardware, software, and technology systems Capability to document issues, procedures, and root cause analysis Ability to balance tasks while documenting outcomes Ability to balance tasks while documenting outcomes

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Data Center Services team , you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. **Job responsibilities** + Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures + Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction + Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise + Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues **Required qualifications, capabilities, and skills** + 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks + Experience with live chat, incident/service request management, and runbooks for system issue resolution + Baseline knowledge of operational management and excellence + Proven ability to balance tasks while documenting outcomes **Preferred qualifications, capabilities, and skills** + Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems + Ability to document issues, procedures, and root cause analysis JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Broomfield, CO: $38.00. - $45.00 / hour.

Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards. We are steadfastly committed to attracting the best talent across our communities creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future. Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Woodward offers a Total Reward package for this Internship position, including: Estimated pay: Rising Sophomore $21.00, Rising Junior $23.00, Rising Senior $25.00 Industry leading medical, dental, and vision Insurance (20+ hours per week) Sick Time Are you ready to make your mark? If you're a Computer Science, Computer Information Systems, Business, Corporate Communications, or Learning and Development major, we have an exciting internship opportunity for you. Woodward has the exciting opportunity for two internships in support of our Enterprise Resource Planning (ERP) system transformation. This significant initiative will extend across our global organization, aiming to modernize and enhance both business processes and our software system. Interns will gain valuable experience by contributing to a critical project and learning about the execution of large-scale organizational initiatives. The Organizational Change Management Intern will collaborate with the Organizational Change Manager, playing an essential role in the success of the business transformation by focusing on the people aspect of change . Responsibilities will include planning, assessing, and executing communications, evaluating change impacts, supporting sponsorship activities, and facilitating training programs. The IT Program Management Intern will work alongside the Program Manager and the IT technical team to ensure the program remains aligned with established schedules, budgets, and scope requirements. This role is vital to ensuring the readiness and effective deployment of the software system across the enterprise. The purpose of an internship at Woodward is to provide students with the opportunity to gain exposure and “real life” business acumen within the Aerospace and Energy Industry. Our internships also provide students with the opportunity to learn and gain practical experience and to work in areas related to their academic and/or career interests. Gain hands-on experience while working on challenging projects, network with professionals and learn from some of the brightest minds in business. The experience also gives the intern opportunity for potential full-time employment with the company. What you will be doing IT Program Intern: Assist in maintaining program plans, timelines, and status reports. Support coordination across workstreams including IT, business, and organizational change management. Help track risks, issues, and dependencies; support go-live planning. Prepare meeting agendas, minutes, and follow-up actions for program governance forums. Contribute to the development of dashboards, presentations, and executive-level reporting. Participate in stakeholder communications and engagement activities. Org Change Intern: Assist in Change Planning: Supports the development and implementation of organizational change initiatives in alignment with strategic objectives. Develop training plans and materials using traditional methods (user guides, documents) and Digital Adoption Platform Coordinate Change Communications: Facilitates clear and consistent communication regarding change processes to stakeholders across the organization. Monitor Change Progress: Tracks the progress of change initiatives, ensuring milestones are met and documenting outcomes. Support Stakeholder Engagement: Engages with employees and departments to gather feedback and address concerns related to organizational changes. Maintain Change Documentation: Organizes and maintains records of change management activities, procedures, and materials for reference and compliance. What We Are Looking For Effective written and verbal communication skills. Competent skills in problem solving and trouble-shooting. Competent in the use of PCs, MS Office Programs and other associated software. Ability to effectively operate in a team environment. Effective time management skills. Solid knowledge of the English language with the ability to speak, read and write along with good listening skills. Good marks in relevant subjects. Possess high motivation, flexibility and ability to work on his/her own. Add other KSA's pertinent to specific internship/discipline. Education or Formal Training Must be at least a sophomore in an accredited College or University program and have an acceptable grade point average of 3.0 or higher. Experience Required No experience required. Previous internship or other working experience, a plus. This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). All applicants must be U.S. persons within the meaning of ITAR and EAR, or possess all required authorizations from the U.S. Department of State Department and the U.S. Department of Commerce. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Woodward is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, protected veteran status, or any other category protected under federal, state, or local laws.

Kelly Services is a Fortune 500 company headquartered in Troy, Michigan. We provide employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, and health care. Kelly Services is an equal opportunity employer. Job Description Provide support to end-users for PC, server or mainframe applications, and hardware. Interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Qualifications Excellent communication and Customer Service skill Knowledge of MS Operating Systems, MS Office, Hardware / Software, Lotus Notes, Internet/Email Remote Access or Remote Desktop experience preferred Knowledge and experience with Active Directory helpful Knowledge and experience with MS Exchange a plus Knowledge and experience with VPN helpful Previous experience using Citrix preferred Professional work history with a willingness to learn Additional Information $12-15.46/hr DOE + Benefits Immediately eligible for our optional Health Benefits, including Medical, Dental, Vision, Prescription Drug Coverage, Short-Term Disability and Group Life Insurance Vacation and Holiday Pay Access to our company Learning Center for training and career development Weekly pay through our electronic pay programs (via direct deposit or pay card)

Who We Are Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at ***************** Summary We are looking for a self-motivated Production Support Technician to join our growing company. This individual will work closely with Engineering, the Production Supervisor, assemblers, and component suppliers to identify, troubleshoot, support, and solve production issues to ensure continuous flow of manufactured product without defects. Responsibilities Provide daily technical support, troubleshooting, and problem solving to the manufacturing line and component suppliers to ensure continuous flow of manufactured product. Develop new and enhance / maintain existing build and test instructions to ensure products are built correctly every time. Troubleshoot and repair manufacturing test equipment, repair cable harnesses, reset test software, and update settings as needed. Review and disposition rejected materials such as PCAs, transformers, circuit breakers and sheet metal. Develop, maintain, test, and execute engineering changes to improve manufacturing (DFM/A), control costs, ensure quality, and resolve customer issues. Perform calibration of manufacturing equipment and maintain calibration schedule and records. Occasionally perform routine and qualification tests on products and software. Required Qualifications 5+ years of technical support in a manufacturing environment. Basic electrical and mechanical engineering knowledge. Experience working and communicating with test equipment such as voltmeters, calipers, load banks and similar instruments to make manual and automated measurements. Ability to read and understand electrical schematics and mechanical part drawings. Familiarity with LEAN manufacturing principles. Proficient with all common business software, such as Outlook (calendar and email), Word, Excel with the ability to install, update and uninstall software applications. Experience with interactive use of ERP systems for accessing BOMs, item masters, where-used, and supplier information. Strong verbal and written communication skills for articulating technical approaches and progress to both technical and non-technical audiences. Flexible team player who actively establishes and maintains effective working relationships with company management and co-workers, suppliers, and occasionally with customers. Ability to multi-task. Preferred Qualifications Associates degree (or higher) or equivalent in a technical field of study. Location: This position is located on-site in Longmont, CO. Base Compensation: $26 - $37.70/hr is the projected range of annual base salary for this role depending on the candidate's overall qualifications and experience. Closing Date: December 31st. While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs. We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested. At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us: “Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”. Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive. At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic. We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

_Encore Electric employees are unique_ . They are passionate about making a difference while impacting the way people live and work. Using their talents in power, technology and energy, they work collaboratively on challenging projects with other team members while being driven by customer needs and requirements. Encore Electric employees are ambitious but never fail in their commitment to quality, safety and integrity. From design, fabrication and construction to technology and service, our team tackles some tough, complex commercial challenges. **Compensation for this role:** $70,000 - $85,000 annually, depending on experience. **_PLEASE NOTE:_** this role is based on-site at our Fort Collins office. Remote candidates will not be considered. **General Responsibilities** + Maintain open communication lines with all working relationships + Follow up to ensure items for which the job is accountable are performed + Earn and maintain customer's trust + Uphold the core values of the organization + Work well with others to accomplish the mission of the organization and of the job **Specific Responsibilities** Provide day-to-day hands-on systems administration as well as technical support to end users located in multiple offices and jobsites throughout the Northern Business Unit including but not limited to: + Provide best-in-class customer service to all levels of the organization + Systems administration and systems analysis techniques including working with end-users to determine hardware, software, and systems functional specifications + Design, documentation, testing, creation and modification of computer programs and systems to serve Encore end-users + Create, edit, remove and maintain Azure AD accounts + Administer and configure SPAM filtering rules using FortiMail + Configure and maintain network infrastructure devices + Configure monitoring of network infrastructure devices + Provide 1 st & 2 nd Level support for difficult end-user problems including programming and systems design enhancements and modifications + After-hours work required on scheduled basis + Update and maintain windows servers, including testing and troubleshooting + Build new software packages and deploy to users via SCCM + Develop and create processes and procedures including detailed documentation + Update existing documentation as-needed + Process support requests and knowledge base utilizing ITIL practices and procedures General + Must be a Team Player + Desktop support + Support over the telephone + Personal Computer/notebook setup + Personal Computer/notebook troubleshooting + Installation of printers + Installation of scanners + Software installation & troubleshooting + End-user training + System analysis and programming + Keep accurate documentation on calls received and status of projects + Maintain current documentation on information systems + Drive to locations throughout Colorado, including mountainous areas, and occasionally to Wyoming, in varying seasons and weather conditions + Opportunity to work on all aspects of IT; desktops, servers, routers, switches, firewalls, etc. **Other duties as may be assigned** **KNOWLEDGE, SKILLS AND ABILITIES:** Knowledge of: + Networking in a Windows environment + Basic understanding of networking in a Windows environment Skill in: + MS Server 2013 or later + MS Exchange Server installations + MS Hyper-V Cluster + Trouble-shooting/repairing notebook and desktop computers + Trouble-shooting MS Office and other off-the-shelf applications + Installing software applications, printers, scanners, etc. + Excellent customer service skills + Adapting to new and changing requirements, environments, and/or information + Estimating resources needed to complete required tasks + Using communication software + Business writing + Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding + Establishing and maintaining effective working relationships with customers, vendors, management, and employees + Organizing work to accomplish tasks + Reading and writing + Typing + Prioritizing and reprioritizing to meet job needs + Problem solving + Tracking numbers and bits of data relevant to the work assignment + Troubleshooting/repairing notebook and desktop computers + Trouble-shooting MS Office and other off-the-shelf applications + Installing software applications, printers, scanners, etc. + Trouble-shooting problems over the phone + Multitasking Ability to: + Communicate professionally with users of varying skill levels + Drive to locations throughout the state of CO and WY. + Troubleshoot issues over the phone **PHYSICAL REQUIREMENTS:** + Driving + Sitting + Climbing + Lifting (up to 50 lbs) + Standing + Stooping + Vision acuity (near and far) + Walking **REQUIREMENTS:** + Associates Degree in IT is required. + 2-4 years Windows 7/10 desktop support in an AD environment required. + MCP, MCSA or MCSE, ISP installations **,** Windows 10, Office 2016 and O365 experience preferred. + Experience in the commercial construction industry is also preferred. **Benefits of this role:** + Encore Electric provides excellent benefits for our employees, including: **medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.** + Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore's in house training program. + This position is eligible for mileage reimbursement, cell phone allowance, and the short-term incentive program. **Applications will close on December 31, 2025 or once role has been filled.** _To request an accommodation during the application process, please contact_ _*********************_ _._ **Encore Electric, Inc. is an EOE, including disability/vets.** Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. The Target Pay Range for this position is $28.17 - $33.65 hourly. At Mars, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio. Essential Duties and Responsibilities Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries. Trains and educates customers on the proper use and expectations of equipment and software. Troubleshoots and resolves software integration issues. Provides “first class” customer service. Provides historical information by thoroughly documenting all customer interactions in our CRM software. Provides on-call / after-hours support on a rotating basis. Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends. May participate in training of new hires when needed. May be requested to participate in wet labs or demos at veterinary conferences or academies. Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings. Education and Experience Associates degree in Veterinary Technology or related field, or equivalent related experience preferred. Certification/Licensure/Registration in Veterinary Technology preferred. Minimum of 2 years' experience in animal hospital or related setting required. Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable. Knowledge, Skills and Abilities Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used. Proven ability to work effectively with end users is . Ability to effectively shift attention between various tasks, team needs, and business demands. Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills. Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely. Ability and diligent willingness to enter and maintain accurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations. Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus. Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team. Ability to work in a corporate environment where daily client interaction is over the phone and at the computer. Ability to communicate verbally on the telephone and in person. Working Conditions The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. All Full-time associates are eligible for the following benefits and more: Paid Time Off & Holidays Medical, Dental, Vision (Multiple Plans Available) Basic Life (Company Paid) & Supplemental Life Short and Long Term Disability (Company Paid) Flexible Spending Accounts/Health Savings Accounts Paid Parental Leave 401(k) with company match Tuition/Continuing Education Reimbursement Life Assistance Program Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Infrastrucure Platforms team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Infrastrucure Platforms team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. **Job responsibilities** + Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures + Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction + Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise + Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues **Required qualifications, capabilities, and skills** + 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks + Experience with live chat, incident/service request management, and runbooks for system issue resolution + Baseline knowledge of operational management and excellence + Proven ability to balance tasks while documenting outcomes **Preferred qualifications, capabilities, and skills** + Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems + Ability to document issues, procedures, and root cause analysis JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Broomfield, CO; $38.00. - $45.00 / hour. Aurora, CO; $38.00. - $45.00 / hour.Hr.

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Data Center Services team , you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Infrastrucure Platforms team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis