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Medical Support Specialist/ Intake Nurse- Bilingual Spanish/English (EMT-P)
Biolife Plasma Services 4.0
Technical support specialist job in Dallas, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About BioLife Plasma Services
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical SupportSpecialist (Plasma Center Nurse) to support plasma center operations.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical SupportSpecialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical SupportSpecialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical SupportSpecialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
How you will contribute
You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
What you bring to Takeda:
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic
Current Cardiopulmonary Resuscitation (CPR) and AED certification
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical SupportSpecialist
Two years in a clinical or hospital setting
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Dallas - Belt
U.S. Hourly Wage Range:
$23.85 - $32.79
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - Dallas - BeltWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Job Exempt
No
$23.9-32.8 hourly Auto-Apply 1d ago
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IT Support Specialist
Paladin Consulting 4.6
Technical support specialist job in Fort Worth, TX
Westlake, TX
Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support
Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology.
Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance.
Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage.
Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions).
Support and maintain endpoints with respect to antivirus and security policies.
Provide support for Sales and Field teams located across the US and Canada.
Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE.
Recommend small automation improvements using AI-assisted workflows.
Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments.
Use EasyVista for ticketing, documentation, and asset tracking.
Maintain accurate user, device, and software documentation.
Assist with audit readiness and ensure traceability of regulated IT activities.
Technical Skills:
Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada.
Operational Knowledge:
Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
$40k-71k yearly est. 1d ago
IT Support Specialist - Construction - up to $100k
Andersen James Group
Technical support specialist job in Fort Worth, TX
IT SupportSpecialist - Construction
Up to $100k salary
A growing construction contractor is hiring an IT SupportSpecialist to support office staff and field teams across multiple project sites. This role is ideal for someone early in their IT career who already understands construction environments and wants more ownership, exposure, and responsibility.
You will handle day-to-day IT support, user training, and system setup, while helping improve how technology is used across the business.
Fluent Spanish speakers required.
What You'll Be Doing
Provide IT support for office and field employees
Set up and support laptops, tablets, phones, and jobsite devices
Troubleshoot Microsoft 365, logins, permissions, and basic network issues
Manage user access across construction software platforms
Support multiple project sites with remote and in-person IT help
Train new hires and existing staff on company systems and tools
Create simple training guides and onboarding materials
Assist with rollout and adoption of new technology and AI tools
Provide bilingual IT support and training (English / Spanish)
Visit jobsites when hands-on support is needed
What You'll Need
2+ years of IT support experience
Experience supporting a construction or field-based business
Comfortable working with multiple project sites and teams
Strong Microsoft 365 experience
Familiarity with construction software is a plus
Interest in AI tools and new technology
Fluent in English and Spanish (spoken and written)
Valid driver's license
What's On Offer
Long-term role with a stable construction contractor
Hands-on IT position with real responsibility
Exposure to field operations and project sites
Opportunity to grow with the business as systems expand
Supportive environment with room to develop your career
IT SupportSpecialist - Construction
Up to $100k salary
$100k yearly 3d ago
Help Desk Technician
Dexian
Technical support specialist job in Plano, TX
Job Title: TechnicalSupport Representative
Type: 6+ Month contract
Shift Expectations
There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required.
Position Summary
The Junior Level 1 Service Desk / TechnicalSupport Representative provides first-level technicalsupport in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users.
The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience.
Key Responsibilities
Handle inbound support calls in a high-volume environment
Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues
Guide users through step-by-step resolutions over the phone
Identify issues, resolve at first contact when possible, and escalate appropriately
Accurately document issues, actions taken, and resolutions in ticketing or CRM systems
Navigate multiple systems while actively supporting live calls
Follow defined processes and adapt to changing tools and procedures
Training & Attendance Expectations
Training schedule: Monday-Friday, 8:00 AM - 4:30 PM
Training is 100% onsite
Training performance is evaluated before independent call handling
Attendance and punctuality during training are critical
Multiple unexcused late arrivals or absences may result in release
Any no-call/no-show will result in immediate release
Shift Expectations
No fixed shifts; flexibility is required
Coverage may include mid-day, nights, weekends, and holidays
Candidates must clearly communicate shift availability during screening
DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$36k-60k yearly est. 4d ago
Technical Support Specialist, Electronics
Cellgate Access Control Systems
Technical support specialist job in Carrollton, TX
About CellGate
CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams.
The Role
We are seeking a TechnicalSupportSpecialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems.
Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting.
This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technicalsupport environment with opportunities for advancement as technical proficiency and responsibility increase.
Key Responsibilities
Provide phone-based technicalsupport to dealers and technicians using CellGate systems
Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength
Guide customers in the use of multimeters to check voltage, continuity, and resistance
Identify whether issues stem from wiring, power, signal, configuration, or hardware
Follow documented troubleshooting workflows and escalation procedures
Clearly document findings, actions taken, and resolutions in the case management system
Collaborate with teammates to improve troubleshooting processes and product reliability
Ideal Candidate Profile
This role is a strong fit for candidates who have:
Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems
Regularly used multimeters for diagnostics such as voltage, continuity, and resistance
Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics
Comfort explaining technical concepts clearly over the phone
Interest in learning access control and cellular-based systems, with training provided
Strong attention to detail and a methodical troubleshooting mindset
If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar.
What This Role Is (and Is Not)
This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities
This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation
Why Technicians Choose This Role
No field work or travel
Apply hands-on electronics knowledge in a clean, team-based environment
Consistent schedule and in-office stability
Structured training on access control and cellular-based systems
Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs
Employment Details
Location: Carrollton, TX (on-site)
Employment Type: Full-time
Compensation: $20-25 per hour
Required Qualifications (Screening)
At least 1 year of technicalsupport, electronics, or low-voltage experience
Willingness to undergo background check and drug screening per local regulations
Comfortable working in an on-site setting
Comfortable commuting to the job's location
Preferred Qualifications
Experience supporting or installing electronic or low-voltage systems
Prior phone-based or customer-facing technicalsupport experience
$20-25 hourly 4d ago
PC Support $26/HR - $30/HR
Private Practice 4.2
Technical support specialist job in Dallas, TX
Private Computer Company Wonderful Owner and Staff! PC Support with good skills and installation of PC skills to install PC software apps and install land cables and switches and access point devices. position is a Dallas, TX Areas: Allen, McKinney and Frisco, TX Locations.
Sorry No New Grads.
Please Apple By CV or Resume
$37k-51k yearly est. 4d ago
Information Technology Specialist
Kaye/Bassman International
Technical support specialist job in Plano, TX
IT Specialist
Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.
Day-to-Day:
Provide technicalsupport for end-users and office technologies per established policies and procedures.
Manage and support hardware for remote office environments.
Deploy and retrieve home office hardware for remote users.
Deliver deskside and MFP printer support.
Ensure timely resolution of IT support tickets, meeting established SLAs.
Maintain hardware inventory and facilitate hardware ordering requests.
Play an active role in developing and implementing IT processes and procedures.
Provide IT support for new remote office setups.
Assist users with the installation and setup of computer hardware and peripherals.
Why KBIC?
Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued.
Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
Work-Life Balance - PTO and a flexible work environment to support your well-being.
Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.
As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.
What We're Looking For:
3+ years of verified experience in a corporate IT support role.
Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
Experience with Zoom and Teams.
Strong knowledge of PC hardware troubleshooting and common software issues.
Mac OS troubleshooting experience.
Familiarity with Apple and Android phone support.
Ability to provide remote and phone-based support.
Strong team player with the ability to work under deadlines and unsupervised.
Experience using remote management tools for troubleshooting and support.
Must pass a background check and drug screening.
Comfortable working onsite full-time in Plano, TX (this is not a remote role).
Additional Preferred Skills:
Experience using a help desk ticketing system.
Knowledge of SonicWall and general networking concepts.
Ability to manage multiple projects simultaneously.
About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
$63k-89k yearly est. 2d ago
RAN Tier 2 Support
Nextgen | GTA: A Kelly Telecom Company
Technical support specialist job in Plano, TX
Looking for a RAN Tier 2 - Onsite- Plano TX
accepting on W2 candidates, No C2C candidates
What you will bring to the table as a RAN Tier 2:
10 Years of experience with RAN, RF
Experienced in wireless (3g, 4g, 5g)
Experience with end to end Call flow process
Experience troubleshooting and scripting using Linux or Unix
Experience with Tier 1 or tier 2 level work
Experience with Samsung/ Nokia
Willing to go onsite
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Long-Term growth potential
401k
With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
$39k-63k yearly est. 17h ago
Desktop Support Specialist
Cornerstone Technology Talent Services 3.2
Technical support specialist job in Prosper, TX
Job Title: Desktop Engineer / Deskside Support
Job Type: Contract-to-Hire
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface.
Key Responsibilities:
Provide deskside technicalsupport for Windows OS and various hardware components
Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones
Perform installations, uninstalls, and imaging (no image creation required)
Troubleshoot client-side networking and registry-level issues
Deliver timely and professional technicalsupport directly at users' desks
Document and escalate support issues as needed
Required Qualifications:
Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment
High school diploma or equivalent
Strong understanding of Windows OS and registry-level troubleshooting
Solid linear troubleshooting skills and client-side network support experience
Excellent communication skills for interacting with both technical and non-technical users
Preferred Qualifications:
Prior experience in a medical or government environment
Additional Details:
This is a contract-to-hire role
No driving is required while on contract, but 3 years of driving history is preferred for conversion
$40k-51k yearly est. 2d ago
Warehouse Support Specialist
ASSA Abloy Group 4.2
Technical support specialist job in Plano, TX
This role supports daily operational activities across warehouse functions and basic system-related tasks. The position focuses on the accurate handling, preparation, and tracking of physical products, along with light technical setup and asset coordination.
What You'll Do
Operational Support
Handle receiving, storage, picking, packing, and shipping activities.
Maintain organized inventory and accurate tracking records.
Prepare products and components through kitting and light assembly.
Process returns and support basic refurbishment tasks.
Systems & Asset Support
Prepare and configure hardware devices, including software installation.
Assign and track hardware assets within internal platforms.
Support basic system setup, activation, and updates.
Maintain documentation related to inventory, assets, and configurations.
Team & Process Support
Work cross-functionally to ensure smooth daily operations.
Provide routine status updates related to inventory and order flow.
Assist with identifying and supporting process improvements.
What We're Looking For
Experience in warehouse, logistics, or operations support.
Strong organizational skills with attention to detail.
Comfort working with basic technical tools and software systems.
Ability to manage multiple tasks in an onsite environment.
Self-motivated team player with a problem-solving mindset.
Nice to Have
Experience with ERP or inventory management systems.
Familiarity with CRM platforms.
General comfort with IT systems and connected hardware.
$38k-59k yearly est. 4d ago
IT - Teamcenter Administrator
Acro Service Corp 4.8
Technical support specialist job in Fort Worth, TX
Job Title: IT - Teamcenter Administrator
Duration: 12 Months
1st Shift (07:00 AM - 03:30 PM)
Contract To Hire Opportunity
Fully Onsite
Job Description: The selected candidate will be responsible for next generation Integrated Product Support (IPS) landscape which includes Teamcenter, Cortona 3D, SLICwave, and more. The candidate must be a self-starter, have the ability to balance daily operations as well as project work, and should possess diverse technical experience, business acumen, and strong customer service skills.
Job Responsibilities:
• Own Teamcenter Administration for the enterprise, consulting with business leaders and application users to deliver technical and functional solutions
• Lead activities to design, build, and test delivery systems and components for IPS suite of applications including Teamcenter, Cortona 3D, and SLICwave, among others
• Assist the IT PLM admin team with support of other engineering applications as needed including patching, upgrades, and end-user support tasks
• Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks
• Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements
• Provide quick and efficient support of incidents and outages
• Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project updates
• Work effectively with process owners and SMEs to understand business requirements
• Create/update support documentation, ensuring accuracy and appropriate detail
Education Requirements: Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or similar is required
Position Requirements:
• 5+ years of experience with application and Windows server administration
• 5+ years of Teamcenter system administration
• Experience implementing and upgrading Teamcenter
• Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences
• Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.)
• Demonstrated teamwork and collaboration in a professional setting
• Strong problem solving and critical thinking skills
• Ability to work independently and as part of a team
• Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly
• Temp to Perm
Preferred Skills:
• Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.)
• Exposure to Logistics Systems and/or Service Bill of Material
• Basic understanding of databases
• Familiarity with Linux OS
• Strong organizational, analytical, multitasking, and time management skills
• Ability to mentor peers on required skillsets and process knowledge
$65k-84k yearly est. 4d ago
Senior IT Specialist
Partnerships for Dentists
Technical support specialist job in Dallas, TX
Job Title: Senior IT Specialist
Type: Full-Time Salary: $80K-$90K (Based on Experience)
About the Role:
Partnerships 4 Dentists (P4D) is seeking an experienced Senior IT Specialist to support and manage IT infrastructure across 40+ dental practices nationwide. This role is based in the Dallas-Fort Worth area with 10% travel to support clinic openings, upgrades, and projects.
This is a hybrid position supporting a mix of physical and virtual environments, working with both internal IT and external MSPs. The ideal candidate brings deep technical knowledge and strong project leadership.
Top Skills & Experience (Required):
Must have 3+ years of hands-on experience with:
Windows Server administration (Active Directory, deployment, configuration - physical & virtual)
Network administration (firewalls, VPN, DHCP, DNS, dual WAN setups, cabling, racking, and network design)
Project management (hardware/network upgrades, VoIP migrations, vendor coordination)
Procurement and ground-up installation of IT infrastructure
Dental IT Experience (Preferred, Not Required):
Experience supporting Open Dental, Dentrix, Eaglesoft
Familiarity with dental imaging devices and software (e.g., Dexis, VaTech EzDent-i, Eaglesoft Schick, Carestream)
Technical Environment & Tools:
Microsoft OS (Server & Workstation), VMs
VoIP setup and dial plan management
Cisco Meraki, Unifi hardware
Citrix Cloud Connector, VDA
Data migrations, software conversions
Asset management & change management processes
Familiarity with compliance standards (HIPAA, PCI, SOC, etc.)
Soft Skills:
Strong communication and multitasking skills
Ability to troubleshoot complex technical issues
Team-oriented, self-starter with ability to lead and manage technical projects
Benefits:
401(k), Health/Dental/Vision/Life Insurance
PTO, Flexible Schedule, Employee Discounts
Bonus Pay Potential
Work Location: Hybrid - Remote, with some onsite work at Dallas HQ and travel to dental practices.
$80k-90k yearly 4d ago
IT Support Analyst - Part Time
Peak Utility Services Group 3.8
Technical support specialist job in Fort Worth, TX
Peak Utility Services Group is an integrated group of engineering and construction companies serving the Electric, Natural Gas and Telecommunications industry.⯠We provide a full suite of engineering, construction, operations, and maintenance services including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through five operating subsidiaries: Track Utilities, SiteWise, Kelly Cable, Riley Brothers and Superior Pipeline Services.
Our Core Values: TRAITS : Trust, Respect, Accountability, Integrity, Teamwork, and Safety.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desktop and printer issues.
Outlook issues.
Mobile device issues - tablets/smartphones/other technology.
Information Technology (IT) Helpdesk - Lansweeper.
Voice over Internet Protocol (VOIP).
Badging to enter and exit building.
Comcast and Century Link requests and issues.
Document policies and procedures.
Keep our IT information current - exchange, active directory, and similar.
Onboarding and exit processes - setting up and wiping computers.
Manage and support Smartphone Apps.
Microsoft licensing.
Special IT projects assigned by Controller.
Roles and Responsibilities:
Provide Tier 1-2 technicalsupport for employees via phone, email, chat, and ticketing system.
Troubleshoot and resolve hardware and software issues on laptops and mobile devices.
Perform password resets and account management across multiple systems.
Assist with device setup, configuration, and deployment.
Support Microsoft 365 applications and basic administration tasks.
Document issues and resolutions in the ticketing system.
Collaborate with IT lead on projects and infrastructure improvements.
Responsibilities and Requirements:
Must work on-site at our Saginaw, TX office (travel to other DFW offices may be required).
Reliable transportation and a valid driver's license with a good driving record.
Ability to work under 30 hours per week.
At least 1 year of IT experience or currently enrolled in an IT-related degree program.
Basic knowledge of Windows operating systems, mobile operating systems such as Android and iOS, networking, and troubleshooting.
Strong communication and problem-solving skills.
Preferred Qualifications:
Familiarity with Microsoft 365, Intune, and other Azure products and services.
Experience with ticketing systems.
Exposure to networking concepts and device setup.
Certifications such as CompTIA A+, Network+, ITIL, or similar are preferred but not required.
Notes:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
$38k-71k yearly est. 39d ago
Technical Support Analyst
PBS Systems 4.3
Technical support specialist job in Arlington, TX
Job Type: Full-time, Permanent Internal Job Title: TechnicalSupport Analyst - Tier 1 Reports To: Team Lead, TechnicalSupport Job Requirement(s): Travel throughout Canada and USA, 1 week per month No. of Openings: 01 “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! “ The Opportunity:
We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a TechnicalSupport Analyst, you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations.
Responsibilities:
Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client's experience
Develop knowledge and understanding of our software and the supporting Infrastructure
Achieving relevant certification in line with department needs and requirements
Achieving and exceeding KPI targets and other Metrics defined by the department
Available to travel at least 1 week per month throughout the US and Canada
Keeping abreast of Software enhancements and new releases, by reviewing release notes
Commit to an ongoing personal development and cross-training as recommended by your Team Lead
Qualifications:
Relevant certification or post-secondary Diploma or Degree
Valid Driver's License
Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers
Previous experience working with Networks (TCP/IP)
Basic LAN/WAN knowledge
CompTIA A+ and Network +
Thorough understanding of PC hardware and software as well as Microsoft Products
Excellent customer service skills
Problem solving and trouble shooting skills
Strong documentation abilities
Effective time management and organization
Strong multi-tasking and prioritization
Excellent verbal and written communication skills
Ability to work within and meet set deadlines
Strong base knowledge of industry standard business applications
Willingness to commit to an ongoing system of education and cross-training
What we offer:
Internal promotion and growth opportunities
An education department dedicated to helping you with professional and personal development
Internal promotion and growth opportunities
Free parking
Staff events
Great referral bonus
Staff discounts with GM, Dell, and more
Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.
$33k-50k yearly est. 9d ago
IT Technician - ServiceLink Flood
Servicelink 4.7
Technical support specialist job in Arlington, TX
ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation.
In this role, you will…
· Perform hardware and software break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware
errors/features if required and problem resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitoring the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
You possess …
· Technical Associates Degree or equivalent preferred
· 2+ Years of technical work experience in a corporate environment preferred
· The ability to identify, develop and implement technical processes and solutions
· Project development and management skills
· Outstanding customer service skills
Responsibilities
· Perform application break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features
if required and problem resolution
· Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitor the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
· Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment
· Provide problem analysis and support to ensure proper escalation during outages or periods of degraded
infrastructure performance
· Provide support utilizing all available tools including remote control technologies
· Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required
· Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds
· All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• Technical Associates Degree preferred
• 2+ Years of technical work experience
• Experience in Windows 11
• Experience with Microsoft Office 365
• Experience with multiple hardware platforms
• Certifications a plus
• Effective problem-solving skills
• Excellent customer service skills
• Ability to multitask
• Highly organized
• Ability to work in a collaborative, team environment
• Ability to be productive in a fast-paced environment
• Ability to apply learning on a supervised basis
· Ability to grasp new concepts and develop skill set
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$56k-85k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Arlington, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-45k yearly est. 12d ago
Information Technology
Vp 3.9
Technical support specialist job in Dallas, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$41k-77k yearly est. Auto-Apply 60d+ ago
IT Deployment Technician - Full Time
Vital Caring Group Available Jobs
Technical support specialist job in Dallas, TX
Join VitalCaring as an IT SupportSpecialist - Help Desk, Dallas TX
Come Home to VitalCaring where we have a heart for home health care!
If you are searching for a new home for your career, come home to VitalCaring!
Who Is VitalCaring
VitalCaring was established in 2021 and is already one of the nation's leading home health and hospice providers with over 65 locations across the southeastern and southwestern U.S. VitalCaring's senior executive team, led by industry veteran, April Anthony, has decades of experience building outstanding home health care companies that have distinctive cultures and deliver exceptional quality. In this time of industry transition, come home to VitalCaring, an organization that knows the true value and impact that home care makes in the lives of our team members and the patients and families we serve.
What Makes Us Special
At VitalCaring our mission is to transform lives and foster hope through genuine caring. We accomplish this goal by assembling a team of like-minded individuals who are truly called to home health care and wake up each day committed to making a difference. As an organization, our promise is to fully support and empower our team members by providing them with all the tools and resources they need to be their very best at work and at home.
For us, home-based care is so much more than business, it is our passion and that is why we are looking for someone to join our IT Help Desk, who will bring their passion to work with them each and every day.
How You Will Make a Difference
The purpose of the IT Deployment Technician is to provide equipment for employees based on their positions that is set up and ready to utilize in the field or office. The goal of the person is to deliver quality products with appropriate technicalsupport to all locations with the ability to solve advanced problems while exhibiting excellent customer service. Provide and maintain exceptional quality in all services supporting internal customers, external partners and assist to resolve all complex issues for a broad range of end-users.
In this role, you will:
Serve as the first point of contact for new hire tickets, starting the workflow process.
Generate email addresses for employees that need an email account and passwords. Communicating to other departments this info.
Replace laptops and tablets as requested from employee, branch managers, or supporttechnicians.
Provide equipment to contract company employees determined by Vital matrix.
Perform troubleshooting through diagnostic techniques and pertinent questions to determine the best solution based on results.
Maintain deployment inventory and report to the appropriate person when supplies need to be ordered.
Record all laptops, tablets and desktops in inventory control system with Vital inventory tags. Update inventory records as needed.
Inform IT of installment issues and concerns on the process of setting up equipment.
Streamline processes as needed.
Direct unresolved issues to the next level of support, including vendors and contractors.
Maintain appropriate documentation of all reported issues via Service Management system.
Support PCs, laptops, and tablets and all IT equipment.
Provides timely response to users requesting various hardware.
Performs preventative maintenance routines on systems, applications and users regularly or as directed.
Accurately install, configure, maintain, upgrade, and troubleshoot hardware/software components.
Maintains accurate inventory of all information systems equipment. This includes hardware used by agency.
Assist Software Support Team as necessary.
Complete accurate and timely documentation.
Use the shipping portals in sending out equipment to the correct branch or location as it states in the new hire/ replacement ticket.
Perform other duties and tasks as requested by supervisor.
Process returned equipment determining if the equipment is reusable or if equipment should be disposed of.
Follow up on the return of IT equipment from replacements and termed employees.
Process term tickets by terminating employee access as needed.
Skills for Success:
Requires a pleasant and cheerful demeanor, displays an attitude of helpfulness and cooperation, and the ability to encourage, mentor, and support fellow workers on a daily basis and while encountering stressful situations. Will be required to effectively and efficiently carry out the duties of this position.
High school diploma or equivalent required. Associate degree and or equivalent experience required.
Minimum of one year successful experience supporting networked data systems in a business environment.
Must have a customer service-oriented attitude; be able to stay on task without supervision, and attention to detail.
Requires ability to react effectively in an emergency situation in order to direct care of clients or staff.
Work deals mostly with areas such as preparing and reading data and figures, records, reports, visual inspection involving small details. Although important, depth perception and field of vision (peripheral) are not as critical as the ability to distinguish small details and markings very near to the observer.
Requires ability to speak, read and write English.
Excellent computer software and hardware technical skills required.
Health & Wellness
Medical, Dental & Vision
Pharmacy Benefits
Virtual & Mental Health Support
Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
Supplemental Health & Life Insurance
Financial & Legal
401(k) with Company Match
Employee Referral Program
Prepaid Legal Plans
Identity Theft Protection
Work-Life Balance & Perks
Paid Time Off
Pet Insurance
Tuition & Continuing Education Reimbursement
Join VitalCaring and help us build the systems, solutions, and support that move our mission forward.
Come home to VitalCaring where you will find your passion, find your people, and find yourself again. Together we can transform lives and foster hope through genuine caring.
Explore your future with VitalCaring today.
$35k-62k yearly est. 46d ago
IT Technician
Nexis Builds
Technical support specialist job in Dallas, TX
IT Technician (Remote US-Based Only) | Nexis Builds
Employment Type: Full-Time
At Nexis Builds, we don't just construct buildings we engineer the future of infrastructure. As a civil engineering company, we power large-scale projects with cutting-edge technology, precision, and expertise. Our IT team is the backbone of our digital operations, ensuring seamless connectivity, cybersecurity, and technical excellence across all remote and on-site teams.
We are looking for a highly responsive and solutions-driven IT Technician to support our workforce, troubleshoot critical technical issues, and maintain the reliability of our systems. If you thrive in a fast-paced environment where problem-solving meets innovation, this role is for you.
What You'll Do
Remote IT Support & Troubleshooting
- Act as the first line of defense for IT issues, responding to and resolving tickets related to hardware, software, and network connectivity.
- Diagnose and troubleshoot VPN, cloud storage, and remote desktop issues, ensuring uninterrupted workflow for engineering teams.
- Assist employees with application errors, system crashes, and security alerts keeping disruptions to a minimum.
System Maintenance & Optimization
- Monitor and maintain company-issued devices, virtual desktops, and cloud-based workstations.
- Oversee software updates, security patches, and performance enhancements for all users.
- Configure and manage access permissions, user accounts, and multi-factor authentication (MFA) to maintain security.
Network Security & Compliance
- Ensure data integrity and cybersecurity compliance, implementing security best practices to protect sensitive engineering files.
- Assist in IT audits and risk assessments, identifying vulnerabilities and strengthening our security posture.
- Educate employees on phishing threats, secure password practices, and data protection.
Collaboration & Process Improvement
- Work closely with engineering, project management, and executive teams to align IT infrastructure with business needs.
- Develop IT documentation, troubleshooting guides, and training materials for end-users.
- Identify and recommend automation solutions to enhance efficiency.
What You'll Need
Technical Skills & Experience
- Proficiency in Windows, mac OS, and Linux environments.
- Hands-on experience with cloud platforms (Microsoft 365, Google Workspace, AWS, or Azure).
- Strong knowledge of remote support tools (TeamViewer, AnyDesk, or RDP).
- Experience managing VPNs, firewalls, and endpoint security solutions.
- Familiarity with construction or engineering software (AutoCAD, BIM, or project management tools) is a plus.
Soft Skills & Mindset
- Ability to troubleshoot independently and resolve issues efficiently in a remote setting.
- Excellent communication skills able to explain technical concepts to non-technical users.
- A proactive, problem-solving mindsetalways looking for ways to improve IT workflows.
- Strong attention to detail and ability to prioritize tasks in a fast-moving environment.
Eligibility Requirements
US-Based Candidates Only This role requires availability during business hours in US time zones to support our teams effectively.
No Visa Sponsorship We do not provide visa sponsorship. Candidates must have valid work authorization in the US.
Why Join Nexis Builds?
Work From Anywhere (US-Based) Remote role with flexible work arrangements.
Fast-Paced & Impactful Support a Fortune 500 company where IT directly powers large-scale engineering projects.
Security-Driven Culture Be part of a team that values cybersecurity, efficiency, and continuous innovation.
Growth & Learning Access IT certifications, mentorship, and career development programs.
Ready to Power the Future of IT at Nexis Builds?
If you are passionate about IT support, security, and problem-solving, wed love to hear from you! Apply now and become part of a team that's engineering tomorrows infrastructure today.
$35k-62k yearly est. 60d+ ago
IT Technician 1
Workforce Solutions for Tarrant County 3.8
Technical support specialist job in Hurst, TX
Responsibilities:
Assist with setup, management, and maintenance of client IT systems
Installing hardware
Configuring server and backup systems
Providing vendor support, as necessary
Engaging with clients, relaying technical information, and troubleshooting all issues discovered
Assist in change management and disaster response
Actively apply policies and standards to all projects
Must be able to work independently as well as function within a team of other technicians
Troubleshoot Issues
Monitor and provide troubleshooting support for clients
When issues arise, analyze the root cause and resolve them promptly while updating clients all throughout
Write Documentation
Document procedures, device statuses, and other important technical information, recording details of the troubleshooting processes
Ensure Compliance
Enforce quality control to make sure that all output meets compliance standards by following established policies and procedures that ensure proper IT security
Advise client on industry-specific compliance and regulatory requirements such as PCI DSS, HIPAA, SOX, GLBA, and FISMA
Requirements:
Good oral and written communication skills
Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing, or walking.
Must be willing to submit to criminal and civil background check
Technical Knowledge
Knowledge of various virtualization technologies
Knowledge of various network servers, storage arrays, routers, switches, and desktop platforms
Knowledge of one or more of the following:
Microsoft Active Directory
Microsoft Exchange Server
Microsoft 365
Microsoft Windows
Microsoft Office
Problem-solving skills
Ability to solve complex IT issues with little to no supervision
Must be able to apply technical expertise across various client environments and solve any obstacles that arise, optimizing performance and resolving all errors
Customer service
Ability to interact with various personalities respectfully and with tact
Interact with clients during all phases of service ticket, from troubleshooting to maintenance, being mindful of client needs and clearly communicating technical information
Attention to detail
Must be meticulous and detail oriented, investigating thoroughly to correct any issues while they are still minor
Time management
Effectively manage time and resources to meet predetermined service deadlines defined by client SLAs, often managing several tasks at once and coordinating with team members
Optional Preferred Qualifications
Certifications (one or more)
CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft 365
Experience working with Remote Monitoring and Management (RMM) platforms
Knowledge of PowerShell scripting
Knowledge of various network practices and protocols including but not limited to
TCP/IP
DNS
IPSEC
VPN
RDP
LDAP
EIGRP
DFS
DFSR
NAT
$41k-77k yearly est. Auto-Apply 12d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Fort Worth, TX?
The average technical support specialist in Fort Worth, TX earns between $29,000 and $75,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Fort Worth, TX
$47,000
What are the biggest employers of Technical Support Specialists in Fort Worth, TX?
The biggest employers of Technical Support Specialists in Fort Worth, TX are: