Computer Support Specialist II
Technical support specialist job in Princeton, NJ
The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments.
Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets.
Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs.
Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime.
Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use.
Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders.
Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies.
Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site.
Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use.
Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services.
Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites.
Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.
Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes.
Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs.
Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups.
Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support.
Minimum Qualifications
Bachelors degree or technical or trade school training preferred.
5+ years experience
US Citizenship Required
Other Job Specific Skills
Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification.
Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance.
Proficiency in supporting Apple devices and Microsoft-based environments.
Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards.
Strong customer service and communication skills, with the ability to train and document processes for end-users.
Flexibility to support off-site meetings and executive staff as required.
Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.
Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
Information Technology Help Desk
Technical support specialist job in East Hanover, NJ
We are seeking a skilled and experienced Level 2-3 IT Support Technician to join our team. This role requires a well-rounded technical professional capable of providing advanced desktop support, administering Microsoft 365 environments, managing server systems, and troubleshooting network issues. The ideal candidate is proactive, solutions-oriented, and able to work independently while supporting end users and IT infrastructure.
Key Responsibilities:
Provide technical support for end users (Windows/mac OS), including desktops, laptops, mobile devices, and peripherals.
Manage and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Azure AD, etc.).
Perform server administration tasks including user and group management, patching, backups, and troubleshooting (Windows Server environment).
Support and troubleshoot basic network infrastructure issues (DNS, DHCP, firewalls, VPNs, switches, routers).
Maintain documentation of systems, processes, and procedures.
Work with external vendors or escalate issues when needed.
Assist in IT project implementation and rollouts.
Ensure compliance with security policies and industry best practices.
Requirements:
Technical Skills:
3+ years of hands-on IT support experience (Level 2 or higher).
Strong proficiency with Microsoft 365 administration.
Experience with Windows Server (2016/2019/2022) administration.
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls).
Familiarity with virtualization technologies (VMware or Hyper-V) is a plus.
Experience with ticketing systems and remote support tools.
Soft Skills:
Strong problem-solving and troubleshooting ability.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Organized with strong attention to detail.
Preferred Qualifications:
Certifications such as CompTIA Network+, Microsoft 365 Certified, MCSA, or CCNA
Service Desk Specialist
Technical support specialist job in Matawan, NJ
Job Title: Service Desk Specialist
Department: IT
Reports To: Service Desk & IT Retail Field Manager
("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)
Summary:
The Service Desk Specialist provides timely phone support and executes IT-related tasks to support overall business operations. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to work flexible shifts, including evenings and weekends. Bilingual fluency in English and Spanish is required.
Key Responsibilities:
Handle incoming service desk calls professionally and efficiently
Achieve 85% resolution rate for inbound incidents and requests
Track, assign, and escalate tickets using ServiceNow
Follow up on open tickets to ensure timely resolution
Create and manage user accounts and permissions in a multi-platform environment
Troubleshoot hardware, software, networking, and general IT issues
Provide how-to support for applications and tools
Escalate unresolved issues to internal teams or third-party vendors
Monitor third-party portals for proactive issue tracking
Support IT rollouts, upgrades, and ongoing projects
Maintain and update internal process documentation
Assist with desktop support and administrative IT tasks
Participate in after-hours on-call rotation
Qualifications:
Education:
Associate degree in MIS, Computer Science, or related field
OR minimum 2 years of relevant IT support experience
Skills & Experience:
Bilingual: English and Spanish (required)
Certifications (ITIL, Microsoft, Cisco) are a plus
Strong communication and interpersonal skills
Detail-oriented, self-motivated, and able to prioritize in high-pressure environments
Experience in a team-based, customer-focused support setting
A reasonable, good faith estimate of the minimum and maximum annual salary will be $58,000 $60,000 for this position with full benefits.
Information Technology Intern
Technical support specialist job in Edison, NJ
Information Technology Internship
Program Dates
May 27, 2026 - August 7, 2026
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.
Your contribution
This internship position is a great opportunity for a student majoring in Information Technology, or another related field to gain hands-on experience working with Wakefern's Tech Department.
The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer.
We are hiring interns across the following functions within Information Technology:
Infrastructure
Merchandising & Category Management
Point of Sale, Payment & Pharm
HR/Legal Systems & Retail Services
Business of IT
Logistics & Supply Chain Innovation
Replenishment & Warehouse Management
What you will do
Program modifications (i.e., program maintenance)
Program & Project testing (including test data development)
Job control and operating instruction preparation
Data analysis
Introductory programming opportunities
Project and program documentation
Project implementation and follow-up
User training and preparation of user manuals
Compliance with departmental standards, procedures and policies
Completion of educational and professional development courses
Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function
Provide technical direction and assistance as required
What we are looking for
Interns are required to comply with the 5-day in-person attendance policy for the program
Must be at least 18 years old
Must have completed 24 college credits with a 3.0 cumulative GPA or better
Will be enrolled in an undergraduate or graduate school for fall
Successful completion of a substance abuse test and background check is required
Strong MS Office skills (Excel, Word and PowerPoint required)
Valid driver's license and flexibility with regard to travel required
Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
Excellent communication skills (written, oral and presentation)
Ability to exhibit proper business etiquette when dealing with all levels of the organization
Previous work experience in a retail environment is beneficial
Company Perks
Vibrant Food Centric Culture
Corporate Training and Development University
Collaborative Team Environment
Educational Workshops
Networking Opportunities
Volunteer Opportunities
Compensation and Benefits:
First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
Service Desk Specialist
Technical support specialist job in Princeton, NJ
Provide swift and professional deskside IT support
Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
Collaborate with other support groups across global locations to help troubleshoot client issues
Utilize tools for building, monitoring and troubleshooting client devices
Participate in Disaster recovery testing exercises
Upholding procedures for logging, reporting, and statistically monitoring desktop operations
Write technical support and client documentation in form of Knowledgebase articles
Meet or exceed expected customer service levels
Requirements:
Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role.
Experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
Hands on experience with Win 7, Win 10, Win 11 and MAC OS support.
Windows Migration.
Hardware/Software Troubleshooting
Experience with VPN, Soft Phones, Remote Desktop, VDI.
Asset Tracking/Inventory Management
Phone and Tablet support (Windows, iPhone, iOS, Android)
Experience with Ticketing System (ServiceNow).
Strong Communications Skills
Excellent proven track record supporting clients in a financial environment.
Excellent proven customer service based approach
Good written and verbal communication skills
Good time management skills
Strong organizational and analytical skills
Ability to multi-task and work under pressure
Ability to work autonomously and within team
Dress Code: Business casual
IT Support Specialist
Technical support specialist job in Red Bank, NJ
Full-time Description
The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance.
________________________________________
Essential Duties and Responsibilities
Technical Support & Troubleshooting
Provide Tier 1 and Tier 2 technical support and assist with the escalations.
Investigate and resolve advanced hardware, software, and network connectivity problems.
Provide onsite and remote support to corporate and field locations.
Coordinate with external vendors, service providers and technical partners.
Systems Administration & Infrastructure Management
Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign).
Maintain hardware/software deployments, updates, and system performance.
Manage IT asset inventory, licensing, documentation, and server monitoring.
Maintain access control & security systems (badges, cameras, credentials).
Support cybersecurity (patching, MFA, updates, incident prevention).
Assist with network infrastructure (firewalls, switches, VPN).
Projects, Processes & Training
Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements.
Develop and maintain IT procedures, documentation, and knowledge base resources.
Conduct end-user training and support technology adoption across the organization.
Leverage AI and automation to improve efficiency and optimize IT operations.
Perform other related duties consistent with the scope of the position.
Requirements
Education & Certification
Associate or Bachelor's Degree preferred.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred.
________________________________________
Experience
2+ years of IT support with strong networking/system administration experience.
Experience with domain administration, cybersecurity practices, and database support.
Experience with infrastructure security, licensing, and system performance monitoring.
Experience in property management, accounting or construction software (e.g., Yardi) is a plus.
Experience with camera systems and access control systems is a plus.
________________________________________
Skills & Competencies
Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions.
Advanced administration skills in Microsoft 365, Active Directory, and Azure environments.
Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues.
Excellent communication, customer service, and end-user training skills.
Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment.
Demonstrated ability to manage technology initiatives and collaborate effectively within a team.
Highly organized, detail-oriented, and committed to meeting deadlines.
Positive attitude, strong work ethic, and dedication to ongoing learning and innovation.
Proficiency with AI tools and awareness of emerging technology trends.
________________________________________
Other Requirements
Prolonged periods working at a desk and on a computer.
Ability to lift up to 50 lbs. and use small tools.
Valid driver's license required.
Occasional afterhours/weekend availability for emergencies or scheduled projects.
This is an onsite position at PRC's Corporate Office in Red Bank, NJ.
Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays
Salary Description Range: $55,000 - $70,000 annually
Service Desk Systems Engineer
Technical support specialist job in Jersey City, NJ
Service Desk Systems Engineer Job ID: 21-12822 TECHNICAL SKILLS * -Basic working knowledge with Microsoft Excel, Word, Outlook and GSuite products -Advanced telephone and customer service skills -High energy and motivated -Superior verbal and written communication skills -The ability to overcome objections -Excellent time management/work organization skills -Strong attention to detail -Willingness to continually learn and obtain further development -Ability to successfully adapt to changing workload and time constraints.
JOB DESCRIPTION
* Will require to be on site three days a week every other week.
SUMMARY
Provide call center (phone) support for hardware and software application problems related to desktops, laptops, printers and other electronic peripherals and devices. Log and track support calls into the department's call tracking system. Research and resolve tier 1 application and technical support issues. Escalate higher tiered support issues to appropriate IT departments for resolution. Ensure that all support calls are resolved and closed within established service levels. Follow up with end users to confirm that support issues have been addressed appropriately and within expected timeframe. Must be flexible to be able to handle other Service Desk task's.
ESSENTIAL DUTIES
60% Provides call center (phone) support for hardware and software application problems related to desktops, laptops, printers and other electronic peripherals and devices
20% Provide technical assistance to Service Desk Team members to resolve caller issues.
10% Responsible for documenting, tracking and monitoring assigned problems to ensure resolution in a timely manner
10% Responsible for follow up with end users to confirm support issues are resolved
LEVEL BASED COMPETENCIES
Level Based Competencies are to be designated based on job level and content.
* Strong Communication skills (verbal & written)
* Developing Decision Making skills
* Good Collaboration skills
* Strong Customer Focus (due to role)
* Initiates Self Action some of the time
* Developing Business Acumen
* Developing Skills in Building Working Relationships and Team Work
* Developing Stress Tolerance skills
KNOWLEDGE, SKILLS & ABILITIES
Technical knowledge/skills (entry, intermediate, advanced)
* Strong PC and Windows Operating System skills
* Strong PC Hardware skills
* Strong knowledge and execution of IT Standards, Policies and Procedures
* Good knowledge of Information Security Awareness
* Strong knowledge of Systems, Applications, & Technologies
* Active Directory
* ServiceNow
* Gsuite
General knowledge/skills (entry, intermediate, advanced)
* Strong communication/active listening skills
* Strong customer service focus
* Relies on extensive experience and judgment to plan and accomplish goals
* Strong ability to Multi Task
* Strong Analysis & Problem Solving Skills
* Developing Adaptability
EDUCATION/EXPERIENCE
* Bachelor's Degree in Computer Science, Information Systems or other related field, 3 to 5 years experience in IT, or Associates Degree from a Technical Institution
* 3 to 5 years of IT work experience including customer service and/or production support in a multi-platform environment
* Job details
*
Entry Level IT jobs
Technical support specialist job in Jersey City, NJ
Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources.
Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations.
Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more.
Job Description
(Positions all across the USA)
Entry level jobs for Freshers/ Recent Graduates
Experience: 0-3 Years
1.
Software Tester/ QA Tester :
This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs.
2. Entry Level Business Analyst:
Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements.
Qualifications
For Software Tester/ QA Tester:
Eligibility Criteria
A recent degree in Computer Science, Engineering, or Electrical Engineering.
Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered.
Freshers with the above stated technical skills will also be considered.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Detail orientated
Analytical thinker
For Entry Level Business Analyst:
Eligibility Criteria
A recent degree in MBA, Computer Science or Engineering.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Proven organizational skills with strong attention to detail
Strong verbal and written communication skills
Strong decision-making and problem-solving skills
Effective interpersonal skills and ability to work in a team environment
Additional Information
Benefits
Placements with Fortune 500 clients.
H1B Sponsorship for student's Visa
Salary hike after 6 months on the project
Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.
EUC technician/Site IT Support
Technical support specialist job in Morris Plains, NJ
Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
* Work with vendors to conduct physical asset audit and maintain asset stock rooms
* End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
* Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
* Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
* Smart hands support for Server and Network devices
* Train the Trainer
Roles & Responsibilities
* 100% Work from Office (Client location)
* Asset inventory management (New Device Asset/Import/Physical Stocking)
* PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
* Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
* Accessory Request Fulfillment and Unknown Device Research/Investigation
* PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
* Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
* Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
* New Hire onboarding training and orientation
* AV Meeting Room support
Base Salary Range: $50,000 - $65,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support specialist job in Edison, NJ
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Technology Support III - Windows File Services
Technical support specialist job in Jersey City, NJ
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in the Corporate Sector's Employee Platform, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Manage and maintain Wintel servers, SQL databases, Oracle databases, and NAS devices.
Manage Distributed File System (DFS) health, performance, and namespace changes
Support user data migration (on-prem, cloud, Distributed File System, Network Attached Storage
Provide resiliency event support (failover procedures)
Apply load balancer knowledge for file services
Incident management: Handle, resolve, and document incidents
Participate in on-call rotation for operational support
Wintel, DFS, NAS, load balancing, cloud storage (1Drive)
Day-to-day operational support and documentation
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Proficiency in Windows Management including Wintel (Windows Server/Client) expertise required
Excellent knowledge of Windows File Services
Knowledge of Storage Solutions including Home Drive & Shared Drive, Network Attached Storage (NAS) on-premises storage integration and management, 1Drive Cloud storage integration and Distributed File System (DFS)
Proficiency in Permissions Management including Centralized, granular control of file/folder permissions and auditing and reporting capabilities
Proficiency in NAS Team Collaboration including coordinating for storage provisioning and troubleshooting
Experience in permissions management and monitoring, optimizing and load balancing the performance
Experience in incident management, high availability, disaster recovery, and regular failover testing
Experience with CI/CD pipelines, DevOps practices, version control, and automated testing.
Experience in effectively communicating with vendors
Preferred qualifications, capabilities, and skills
Experience with one or more general purpose programming languages and/or automation scripting
Working understanding of public cloud
Auto-ApplyIT Technician
Technical support specialist job in Jersey City, NJ
IT Technician
Type: Full-Time
TruVolt Brands is looking for a skilled and motivated IT Technician to join our growing team in Jersey City. In this role, you'll install, maintain, and support computer systems and networks, ensuring reliability and performance across the organization. You'll also train and assist staff in effectively using our IT infrastructure.
We value individuals who are passionate about technology, resilient in the face of challenges, and committed to professional growth and continuous learning.
Role Overview
We're seeking someone with broad technical knowledge across hardware, software, networking, and operating systems. You'll need excellent troubleshooting skills, attention to detail, and a proactive mindset to anticipate and solve IT issues before they become critical.
Key Responsibilities
• Configure workstations and peripherals (computers, routers, printers, etc.).
• Install, manage, and support VoIP systems, company mobile devices, and phones.
• Perform regular inspections, maintenance, and repairs of computer hardware.
• Support network operations (especially for operational systems, e.g. warehouse setups).
• Manage IT inventory: order parts, track cost efficiency, and maintain stock levels.
• Install and configure software and systems following company standards and policies.
• Develop and maintain local area networks for optimal performance and security.
• Ensure data privacy and network security protocols are adhered to.
• Provide training and support to end users on new systems and software.
• Plan and execute scheduled system upgrades and maintenance activities.
• Troubleshoot hardware and software issues; repair or replace components as needed.
• Maintain accurate documentation of updates, repairs, and maintenance tasks.
• Monitor equipment levels and order supplies before shortages occur.
Qualifications
• Proven experience in a similar IT support or technician role.
• Strong problem-solving, diagnostic, and troubleshooting abilities.
• Excellent communication, organization, and time-management skills.
• Deep knowledge of computer systems, networking, and cybersecurity fundamentals.
• Experience with data privacy and protection best practices.
• Certifications such as CompTIA A+, Microsoft Certified IT Professional, or equivalent are a plus.
What We Offer
• Competitive compensation and benefits.
• Company contributions toward health coverage for you and your family, with plan options.
• Incremental paid time off (PTO) based on tenure.
• Paid holidays.
• Modern, open-concept workspaces that promote collaboration.
• Employee discounts on company products.
• Support for commuting via benefit contributions.
If you're ready to drive impact in a fast-paced, forward-thinking environment, we'd love to have you on our team!
IT - Innovation Intern- Summer 2026
Technical support specialist job in Trenton, NJ
Consider joining NJM's 2026 Paid Summer Intern Program! This is a robust program that includes:
Lunch with our leaders.
Meaningful work where you are a contributor and collaborator.
Team Intern Project: Researching and presenting a business question to our top leaders.
Leader Presentations: Insurance Industry, Key Departments and how they work and more.
Informational interviews in areas you want to learn more about.
Intern Fun:
Night at the Trenton Thunder Game
Volunteer activities to give back to the community in which we serve.
Networking events
Game days
Here is what our interns said about us!
John: “NJM is a place to learn and grow. The community is truly special.”
Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.”
Maggie: “People are here to help, and we are here to learn.”
Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!"
Overview:
NJM Insurance Group is accepting applications for our Summer 2026 Internship Program. The Innovation Intern will support the Innovation & Technology team in developing proof-of-concept (POC) solutions and improving IT and business operations using AI, automation, and cloud technologies. This individual will collaborate with developers and business analyst to prototype, and validate solutions that enhance efficiency, decision-making, and customer experiences.
Job Responsibilities:
Assist in building and testing AI and automation POCs to streamline business and IT operations.
Develop scripts, APIs, or process automations to demonstrate value and feasibility.
Support data analysis, reporting, and visualization related to innovation initiatives.
Participate in innovation workshops, agile sprints, and demos.
Document findings, workflows, and architecture for knowledge transfer and scaling.
Required Qualifications & Experience:
Minimum of a cumulative 3.0 GPA (3.5 or above is preferred)
Rising senior or junior pursuing a Bachelor's degree in Computer Science, IT or equivalent
Good programming knowledge in Python and JavaScript.
Familiarity with cloud computing platforms (Azure, AWS, or GCP).
Understanding of REST APIs, data integration, and basic automation concepts.
The IT Innovation Intern position can pay $21-$25.
Starting Rate: $21
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Auto-ApplyProduction Support Technician
Technical support specialist job in Morris Plains, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area.
Major Accountabilities
ISO 8 Activities:
Ensure accurate SAP inventories are maintained for all components.
Proper status segregation and storage of media lots.
Support the maintenance of an audit ready state of the ISO 8 Area
Timely response to all module requests.
Batch Records are properly kitted and staged based on production schedule.
All gowning materials in the ISO 8 area are maintained to adequate levels.
ISO 8 area has ample supply of non-inventory items
Logbooks entries are clear and complete.
Kanban system is utilized to ensure FIFO
Equipment cleaning is performed as required
Ensure Batch records are reviewed and corrected in a timely manner.
Skills:
1-3 years of related experience in cGMP/FDA regulated industry.
Warehouse experience preferred.
SAP knowledge preferred.
Other Qualifications:
Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required.
Must be well organized, flexible and work with minimal supervision.
Ability to lift up to 50 lbs.
Alternate shifts, weekends and overtime will be required
Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials
Qualifications
High School Degree or GED equivalent.
Additional Information
For more information, Please contact:
Akriti Gupta
**************
Morristown, NJ 07960
IT Datacenter Technician
Technical support specialist job in Jersey City, NJ
Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.
New data center development:
We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You'll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.
The role
As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center's IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. This is a shift-based role and may also require occasional travel between data center locations.
You're welcome to work in our colocation in Vineland, New Jersey .
Your responsibilities will include:
* Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center's IT infrastructure.
* Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
* Installation, upgrading and dismantling of hardware based on operational requests and requirements.
* Managing and maintaining the connectivity of fiber optic cables and patch cords.
* Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
* Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
* Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
* Collaborate with key stakeholders, including (teams, executives).
* Lead and manage (specific workflows, processes, projects).
* Monitor and evaluate progress on (specific projects).
We expect you to have:
* 3+ years of hands-on experience in diagnosing and resolving server hardware issues.
* A solid understanding of data center operations, as well as server and network equipment principles.
* Basic proficiency in the Linux operating system and familiarity with command-line tools.
* Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
* Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
* A proactive, responsible and goal-oriented approach to work.
It will be an added bonus if you have:
* Valid Driving License
* Project planning skills
Key Employee Benefits:
* Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
* 401(k) Plan: Up to 4% company match with immediate vesting.
* Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
* Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.
Compensation
We offer a competitive rate from $25/hr - 40/hr, based on your experience
Join Nebius Today!
What we offer
* Competitive salary and comprehensive benefits package.
* Opportunities for professional growth within Nebius.
* Flexible working arrangements.
* A dynamic and collaborative work environment that values initiative and innovation.
We're growing and expanding our products every day. If you're up to the challenge and are excited about AI and ML as much as we are, join us!
Auto-ApplyIT Technician
Technical support specialist job in East Hanover, NJ
Full-time Description
Join Weiss-Aug - A Leader in Precision Manufacturing and Innovation
Be part of a company that's shaping the future of manufacturing where your ideas, skills, and passion matter.
Weiss-Aug, is a leading provider of advanced manufacturing and engineering solutions with advanced facilities across the U.S. and Mexico for over 50 years.
Why Join Us?
At Weiss-Aug we are driven by a commitment to excellence, innovation, and continuous improvement. As a recognized leader in the industrial and commercial sectors, specializing in high-volume metal stamping, thermoplastic molding, and value-added assembly solutions for the medical, aerospace & defense, automotive, interconnect, telecommunications and consumer goods industries, we take pride in cultivating a collaborative and forward-thinking work environment.
We're currently seeking a passionate and skilled IT Technician to join our team and contribute to our mission of delivering high-quality, engineered solutions to our customers worldwide. In this role you will be responsible for installing, maintaining, and troubleshooting computer hardware and software systems within a manufacturing organization.
Responsibilities:
Tier 1 technical support for users on-site and remotely connected. Troubleshoot, diagnose, and provide resolution for network, Windows PC hardware and software related issues.
Provide software and hardware support including user support, upgrading, testing, and implementation.
Setting up, supporting, and troubleshooting/repairing/upgrading computers, phones, printers, and servers; installing software, writing/running reports, and general user support in office and manufacturing areas.
Software/hardware setup and configuration. Running and hooking up cables and wires and assisting users in using software/hardware.
Work with other IT staff with projects. Including in-depth research, hardware/software upgrades, purchasing, implementation, and testing.
Develops and implements various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases.
Create and maintain documentation: system configurations, internal IT procedures.
Evaluating new hardware and software; advises on hardware and software alternatives; recommends standards for selection of software.
User account administration (including door access).
May require periodic travel to remote satellite offices.
Requirements
Software Knowledge:
Windows OS
Microsoft Office
Active Directory
Hardware Knowledge:
Working knowledge of network connectivity
Working knowledge of computers, printers, peripherals, etc
Personal Skills:
Good interpersonal, communication, and technical writing skills
Detail oriented and good analytical skills
Self-motivated and able to work independently without constant supervision
Experience:
1-3 years technical support, Windows clients, Microsoft Office
1-3 years Windows administration & support
1-3 years network connectivity/security administration & support
Education:
A.S. degree in Computer Science or equivalent technical training/certification
Relevant certifications: CompTIA: A+, Network+, Server+, Security+
Microsoft: MTA, MCP
This position is at our
East Hanover, NJ
location.
Pay Range: $23/hr. to $25/hr.
Other Benefits Include
Medical, Dental and Vision
401 (k) with company match
Holiday, Vacation and Sick Time
Tuition Reimbursement
Health Savings Accounts (HAS)
Flexible Spending Accounts (FSA)
Cigna Wellness Incentive Program
Employee Assistance Program (EAP)
Short Term Disability
Group Life and Accidental Insurance
Sun Life - Accident, Critical Illness, and Hospital Indemnity Insurance
Smoking Cessation Program
Pet Insurance
US Pay Transparency
The base salary for this role will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, experience, and internal consistency.
If your salary requirements exceed the advertised range and you remain interested in Weiss-Aug, we encourage you to apply.
Weiss-Aug is an Equal Opportunity/Affirmative Action Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability, or any other characteristics protected by applicable federal, state, or local law.
Notice to Agency and Search Firm Representatives: the Weiss-Aug Group is not accepting unsolicited emails from agencies and/or search firms for this job posting.
IT Support Specialist
Technical support specialist job in Red Bank, NJ
Job DescriptionDescription:
The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance.
________________________________________
Essential Duties and Responsibilities
Technical Support & Troubleshooting
Provide Tier 1 and Tier 2 technical support and assist with the escalations.
Investigate and resolve advanced hardware, software, and network connectivity problems.
Provide onsite and remote support to corporate and field locations.
Coordinate with external vendors, service providers and technical partners.
Systems Administration & Infrastructure Management
Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign).
Maintain hardware/software deployments, updates, and system performance.
Manage IT asset inventory, licensing, documentation, and server monitoring.
Maintain access control & security systems (badges, cameras, credentials).
Support cybersecurity (patching, MFA, updates, incident prevention).
Assist with network infrastructure (firewalls, switches, VPN).
Projects, Processes & Training
Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements.
Develop and maintain IT procedures, documentation, and knowledge base resources.
Conduct end-user training and support technology adoption across the organization.
Leverage AI and automation to improve efficiency and optimize IT operations.
Perform other related duties consistent with the scope of the position.
Requirements:
Education & Certification
Associate or Bachelor's Degree preferred.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred.
________________________________________
Experience
2+ years of IT support with strong networking/system administration experience.
Experience with domain administration, cybersecurity practices, and database support.
Experience with infrastructure security, licensing, and system performance monitoring.
Experience in property management, accounting or construction software (e.g., Yardi) is a plus.
Experience with camera systems and access control systems is a plus.
________________________________________
Skills & Competencies
Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions.
Advanced administration skills in Microsoft 365, Active Directory, and Azure environments.
Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues.
Excellent communication, customer service, and end-user training skills.
Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment.
Demonstrated ability to manage technology initiatives and collaborate effectively within a team.
Highly organized, detail-oriented, and committed to meeting deadlines.
Positive attitude, strong work ethic, and dedication to ongoing learning and innovation.
Proficiency with AI tools and awareness of emerging technology trends.
________________________________________
Other Requirements
Prolonged periods working at a desk and on a computer.
Ability to lift up to 50 lbs. and use small tools.
Valid driver's license required.
Occasional afterhours/weekend availability for emergencies or scheduled projects.
This is an onsite position at PRC's Corporate Office in Red Bank, NJ.
Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support specialist job in Woodbridge, NJ
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Production Support Technician
Technical support specialist job in Morris Plains, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area.
Major Accountabilities
ISO 8 Activities:
Ensure accurate SAP inventories are maintained for all components.
Proper status segregation and storage of media lots.
Support the maintenance of an audit ready state of the ISO 8 Area
Timely response to all module requests.
Batch Records are properly kitted and staged based on production schedule.
All gowning materials in the ISO 8 area are maintained to adequate levels.
ISO 8 area has ample supply of non-inventory items
Logbooks entries are clear and complete.
Kanban system is utilized to ensure FIFO
Equipment cleaning is performed as required
Ensure Batch records are reviewed and corrected in a timely manner.
Skills:
1-3 years of related experience in cGMP/FDA regulated industry.
Warehouse experience preferred.
SAP knowledge preferred.
Other Qualifications:
Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required.
Must be well organized, flexible and work with minimal supervision.
Ability to lift up to 50 lbs.
Alternate shifts, weekends and overtime will be required
Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials
Qualifications
High School Degree or GED equivalent.
Additional Information
For more information, Please contact:
Akriti Gupta
**************
Morristown, NJ 07960
IT Security production support Specialis
Technical support specialist job in Pennington, NJ
Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain.
* Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required.
* Well versed with ITIL framework
* Excellent Communication Skills
* Demonstrate a strong work ethic and takes pride in accomplishment.
* CISSP OR equivalent Information Security domain certificate will be value add.
* Exhibits strong drive for results and success.
* Persists in the face of significant difficulties, does not give up easily.
Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices.
Generic Managerial Skills, If any
Identity and access Management
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $110,000-$120,000 a year