Technical support specialist jobs in Franklin, TN - 181 jobs

The Role General Motors' Global Manufacturing organization is responsible for the production of vehicles, Internal Combustion Engines and Battery Electric Vehicles, propulsion systems, stampings, castings, components, and batteries at 117 sites in 12 countries around the world. The organization plays a crucial role in GM's overall vision of Zero Crashes, Zero Emissions, and Zero Congestion. In your role as a manufacturing Site Support Analyst, you will help our manufacturing partners meet daily production targets. In addition, you will ensure that safety and quality standards are met. While working in an action-oriented environment, you will gain a variety of experiences every day. Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives. Employees will be on their feet throughout the day, lifting, climbing, and maneuvering stairs and ladders to reach screen-guarded areas. What You'll Do: Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents. Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets). The shift you work (1st, 2nd, 3rd) depends on the plant/location where you work and can vary. Position requires working at heights, elevated platforms, and climbing ladders. Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions Support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems. Support the incident management process to coordinate issue resolution Support the label printing process at locations where IT has responsibility. Complete assigned IT project tasks (Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution ). Work with our Business Partners to ensure their IT needs are met. Interact with all levels of the workforce from hourly union production workers up to plant executive leadership. Your Skills & Abilities (Required Qualifications): 3+ years of experience supporting end-user devices/networks in Information Technology. Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections. Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar). Ability to support Windows PCs and peripherals. Knowledge of client hardware use, repair, and replacement. Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills. Demonstrate initiative beyond the assigned work to improve output and/or assist others. What Will Give You A Competitive Edge (Preferred Qualifications): Knowledge of Client Operating Systems (Windows 10, Windows 11). A working knowledge of Microsoft Office products (SharePoint, Edge, Teams, OneDrive, OneNote, Yammer, Excel, Word, PowerPoint). Working knowledge of Cisco routers, switches, and wireless access points as well as network sniffers and analyzers (Wireshark), cable testers, and IT security fundamentals. Basic understanding of Active Directory management. Knowledge of ITIL concepts including Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job is in a store/retail environment. Physical Demands Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel 30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

CGI Federal is seeking an experienced business analyst to join a growing and dynamic program to perform day-to-day financial management activities, including transaction processing in Momentum for a government agency. This is a great opportunity to expand your skillset in areas such as client management and business analysis supporting an agency-wide financial system. You will work with an experienced team and mature client relationship to bring innovation, best practices and delivery excellence to the program. This position is located in our Lebanon, VA office; however, a hybrid working model is acceptable. Your future duties and responsibilities: Processing accounts payable to include vendor invoice payments in Momentum. Assisting with daily budget tasks including but not limited to requirements tracking and budget forecasting. Completing annual internal control assessments over key business processes. Assisting with financial reporting activities. Responding timely and professionally to client help desk tickets. Assisting with year-end activities. Developing knowledge and keeping up-to-date on new processes or procedures. Required qualifications to be successful in this role: Analytical and problem-solving skills Research and troubleshoot issues and errors received through client help desk tickets Analytical mindset and high attention to detail Action-oriented Customer service mindset Effectively manage tasks and priorities so that client issues are responded to timely and fully Strategic/critical thinking Strong communication (oral and written) Experience working with Momentum Background or degree in finance or business Expert knowledge in Microsoft Office, particularly Microsoft Excel Familiarity with use of artificial intelligence (AI) Familiarity with financial accounting software programs/suites Experience in audit and/or internal controls Knowledge of the federal government budget and budget execution Facilitate knowledge sharing with team members CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $46,400.00 - $110,100.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave . Learning opportunities and tuition assistance . Wellness and Well-being programs #CGIFederalJob #LI-DD1 Skills: * Administration & Finance (Fed) * Adv Fin - Budgeting * Analytical Thinking * Customer Service & Support What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_******************. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

The Technical Service Analyst provides technical support including tracking new models and mid-cycle changes to inventory items. Produce customer communications through Product Information Bulletins. Insuring part accuracy for new inventory items, tracking rejected parts, maintaining systems for quality issues. Develop Supplier relationships, Ford/Stellantis Engineering relationships. Provide accurate certification information for international Ford teams. Provide technical information for internal and external customers, via email, website including ADAS systems. Lead new model and OE part level change meeting. Measure lead times and identify bottlenecks to meet first to market goals. Work with Key Customers, Suppliers and systems to identify required launch information for NMI and change information for level changes. Provide continual support for functionality of Engineering Part Database and make changes as necessary. Work with Key Customer contacts on interchange or system corrections, submit SREA/PPAP's as required by the Customer, when dual sourcing, location changes and reduction of redundancy strategies Communicate SREA/PPAP and corrections to the organization through the NMI meetings. • Quality, physical check of new parts against, descriptions to ensure part accuracy redundancy reduction. Manage rejects with suppliers from 1st communication, pickup, inventory removed from system and supplier credit being issued. Photograph the part and uploading into the Database. Participate in APQP or troubled supplier meetings and support and provide solutions. Develop supplier relationships on the OE side to get ahead of changes, adds, balanced out, deletions and critical supplier issues. Manage any excess inventory via the customer process for reimbursement per established obsolescence procedures. Respond to internal and external customer part concerns including ADAS for windshields, historical and current part information. Provide certification support for all Ford groups not managed by FCSD. Ford of China, Ford of Brazil, etc.

Job Schedule: Full-time Education Requirement: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Sponsorship: No Sign on bonus eligible up to $10,000 Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation We are currently looking for a ASE Master Tech - Techline Support Specialist 1 to join our team in Smyrna, TN. The role of the Techline Support Specialist replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles. Collects and documents technical information on new vehicle incidents requiring repairs; prepares reports regarding such incidents for further investigation by engineering staff. A Day in the Life: Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair. Provides support consistent with brand values, profitability and cost reduction goals. Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports. Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind. Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments. Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements. As necessary, performs other related duties of which the above are representative. Ability to perform work onsite at Field Quality Center - Smyrna, TN. Who We're Looking for: Required: Education: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Certification as an ASE Master Technician or equivalent preferred. Experience: Three or more years of automotive experience, plus one or more years of directly related professional level experience. Job Knowledge and Skill: Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills. Computer Skills: Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better. What You'll Look Forward to at Nissan: Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization. Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. NISSAN FOR EVERYONE People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included. Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to diversity and inclusion into the future. Smyrna Tennessee United States of America

Description We are looking for a dedicated Field IT Support Specialist to provide hands-on technical assistance for warehouse operations in Springfield, Tennessee. In this fully on-site role, you will ensure the smooth functioning of IT systems critical to purchasing, production control, and logistics processes. This position involves troubleshooting, maintaining, and optimizing hardware, software, and network systems directly within warehouse environments. Responsibilities: - Diagnose and resolve on-site IT issues, including hardware malfunctions, software errors, and network connectivity problems. - Ensure smooth operation of critical applications and systems used in warehouse logistics and production control. - Install, configure, and maintain IT equipment to meet operational needs. - Collaborate with development teams to identify and resolve system-related challenges. - Train warehouse staff on effective use of technology and adherence to best practices. - Manage user accounts, permissions, security protocols, and data backup systems. - Assist in deploying new technology systems and performing upgrades across warehouse locations. - Provide timely and effective technical support to minimize disruptions in operations. - Document IT processes and maintain accurate records of system configurations and issues. Requirements - Proven expertise in troubleshooting and maintaining computers, devices, and networks. - Strong analytical skills and the ability to solve technical problems efficiently. - Excellent communication skills to support users across different organizational levels. - Willingness to work on-site and travel locally, with occasional visits to other facilities. - Familiarity with Active Directory and Microsoft Windows 10 systems. - Experience handling service desk tickets and basic troubleshooting tasks. - Technical certifications such as CompTIA A+ or Network+ are advantageous. - Prior exposure to IT support in warehouse or operational settings is preferred. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

The IT End User support acts as primary interface to the computing services customers that are supported by the IT Department to effect real time problem analysis and resolutions. This position will also assist with backup tasks, corporate email and antivirus/malware programs, and maintaining corporate servers, onsite IT infrastructure and various IT systems support. Position Description • Works directly with users to provide services and help resolve computing problems in a timely manner. • Uses discretion to effect timely solution of problems to ensure customer satisfaction, eliminate downtime, and prevent cost overruns. • Receives requests for computer technical assistance and problem resolution from company employees. • Collects detailed information to categorize requests and determine method of resolution. • Exercises sound professional judgment in analysis of problems in order to: (1) attempt hardware/software solution by phone, MS Teams or onsite (2) decide proper level of maintenance required to solve problem. • Performs level I system administration functions. • Works directly with customers to initiate testing, implementation, and post trading partner support from the Information Technology perspective. • Miscellaneous other duties as assigned. Position Requirements • BS/MS in Business, Information Technology, Computer Science or Engineering, or equivalent experience. • Bilingual Mandarin/English preferred • Experience with WiFi wireless system, Wireless handheld, CCTV system(cameras), Door Access Control system, Label printing service are highly desirable. • Experience with Office365 and cloud-based platforms such as Azure and AWS, as well as MS Teams, Share Point and One Drive collaboration platforms a big plus. • Exposure to Warehouse Management System(WMS) via Wireless handheld devices as well as Cedex application are highly desirable • Basic Microsoft Active Directory administration skills • Basic Network and Cyber security skills • Experience in a manufacturing environment is preferred • Strategic thinker with proven analytical skills. • Self-starter and able to work independently. • Strong interpersonal skills. • Flexible and adaptable, ability to collaborate and resolve complex problems. • Exposure to Microsoft Active Directory or GPO and O365 Physical Requirements: · Must be able to interpret visual information and communicate effectively by phone, email, and face-to-face interaction. Education Experience/Certifications: · Education: Bachelor's degree in Information Technology, Computer Science, or related field and/or equivalent experience · Years of Experience: 3 + years (preferred), in IT systems administration, IT Help Desk, IT Network management, or similar role. Additional Information: · Languages Spoken: English required, Mandarin a plus. · Any Necessary Accommodations: All reasonable accommodation will be considered.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Long Term Open Ended Contract 4 days onsite, 1 day work from home Strictly 40 hour work week, no overtime. NEEDS TO BE OPEN TO TRAVEL - Travel Required: Must be able to travel outside the United States and adhere to existing Nissan travel policies. 20% travel requirement including international. Frequent day travel between Nissan sites in the Nashville area. Occasionally represent Nissan at offsite events. Includes evening events. VCS Contact Center Operations Sr Analyst (Vehicle Connected Services) Location: Nissan HQ Franklin, TN On-site required Mon - Th Friday is VO Long term, open ended Job Responsibilities: Monitors, manages and recommends CQ-VCS KPI vendor objectives. Provides direction on escalated customer files to mitigate NNA/NCI financial risk and retain customer loyalty. Provides process improvement suggestions to improve customer experience. Coordinates difficult or escalated customer situations with the NNA/NCI legal department and provides direction to the VCS agent group on how to properly resolve those requests; develops or revises Standard Operating Procedures as necessary. Coordinates with other internal NNA/NCI departments (Training, IS, Techline, NESNA, Campaigns, AP, VCS Ops) to improve the overall customer resolution process. Proactively sets standards for vendor to retain existing NNA/NCI customers through application of goodwill expenditures. Analyzes and distributes data exhibiting current vendor agent performance levels and comparison to established KPI's or corrective action plans. Takes corrective action and develops remediation activities with vendor as required in conjunction with Manager. Ensures vendor compliance with NNA policies and procedures and with Statement of Work (SOW), where applicable. Responsible for implementation of VCS Affairs Standard Operating Procedures updates and revisions via Salesforce. Reviews and ensures appropriateness of goodwill reimbursements for timeliness, coding and overall accuracy prior to approval. Audits vendors check requests as required. Identifies training requirements and coordinates vendor remediation activities as necessary. Reviews VCS annual and ongoing performance evaluations to ensure corporate compliance and overall improvement of agent performance. Develops and supports a climate of positive work environment that encourages VCS agent job satisfaction. Conducts quality evaluations and agent performance evaluations. Job Knowledge and Skills: Excellent analytical skills; excellent interpersonal, oral and written communication skills; strong conflict resolution skills; good presentation skills. Good organization, project management, workflow management and process improvement skills. Knowledge of the following functions: Customer Service; Consumer Affairs; Customer Satisfaction; Marketing; Parts & Service Operations; Sales Operations and VCS Statement of Work. Experience: Minimum five years of directly related professional- level experience. Supervisory Experience: Prior experience in a work leader role coordinating the work of other employees or contractors. This includes training new employees, assigning work, and checking the timeliness and quality of work. May have provided input into performance reviews. Education: Bachelor's degree from an accredited university required. Computer Skills: Thorough computer knowledge such as word processor, spreadsheet, other PC applications, or mainframe applications to resolve complex problems in day-to-day situations. Travel Required: Must be able to travel outside the United States and adhere to existing Nissan travel policies. 20% travel requirement including international. Frequent day travel between Nissan sites in the Nashville area. Occasionally represent Nissan at offsite events. Includes evening events.

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview General Summary: The IT Contract Specialist is responsible for managing and reviewing IT vendor agreements to ensure compliance with organizational standards, legal requirements, and strategic objectives. This role serves as a key liaison between the Vendor Management Services (VMS) team, Legal, Procurement, and business stakeholders, providing expert guidance on contract terms, templates, and agreement types. The IT Contract Specialist will also lead initiatives to assess the health of existing contracts, identify opportunities for renegotiation, and oversee onboarding of new IT vendors to support strategic sourcing and cost optimization. Job Details Duties & Responsibilities: * IT Contract Review & Compliance (40%) * Review IT vendor contracts for accuracy, compliance, and alignment with organizational standards. Collaborate with Legal and Procurement to resolve issues and expedite review cycles. * Vendor Contract Health Assessments (25%) * Launch and manage a program to evaluate existing contracts, identify risks, and recommend renegotiation strategies to improve terms and reduce costs. * Vendor Onboarding & Governance (10%) * Oversee onboarding of new IT vendors, ensuring partnerships meet strategic objectives and compliance requirements. Validate vendor selection based on unmet capabilities, cost advantages, or consolidation strategies. * Stakeholder Guidance & Training (15%) * Advise hiring managers on agreement templates, terms, and constraints. Provide training on contract processes and best practices. * Documentation & Reporting (10%) * Maintain accurate records of contract reviews, assessments, and vendor onboarding activities. Prepare reports for leadership on contract health and compliance metrics. Qualifications Knowledge, Skills, & Abilities: * Strong understanding of IT vendor agreements, contract law, and compliance requirements. * Proficiency in contract lifecycle management tools and Microsoft Office Suite. * Excellent negotiation, communication, and stakeholder management skills. * Ability to manage multiple priorities in a fast-paced environment with attention to detail * Analytical mindset for assessing contract performance and identifying optimization opportunities. * Strong Communication and Interpersonal Skills. Ability to Thrive in a Fast-Paced Environment. * Detail-Oriented and Accurate. * Problem-Solving and Proactive Mindset. * Team Collaboration and Adaptability Work Experience &/or Education: * Experience: 3-5 years in IT contract management, vendor management, or procurement. Experience collaborating with legal teams on contract reviews is preferred. * Education: Bachelor's degree in business administration, Legal Studies, Information Technology, or related field. * Preferred: Familiarity with Vendor Management Systems (VMS) and IT sourcing strategies.

$17.80 This position is responsible for providing first line technical and non-technical support to all Tractor Supply Company Store Team Members by troubleshooting problems, and/or researching and answering questions. This position will provide answers to Store Team Members by identifying problems, researching answers, and guiding the Team Member through corrective steps to resolve issues, or will assist with any problem or question relating to Tractor Supply. The Help Desk Team Member will partner with the appropriate team for resolution on escalations. **Essential Duties and Responsibilities (Min 5%)** + Provide first line support for all stores' operational and procedural questions, and IT related issues by utilizing multiple applications/systems and resources. + Diagnose problems to determine level of technical assistance required; if unable to resolve problem, escalate or assign to next level in accordance with escalation procedures + Identify, research, troubleshoot, and resolve all Point of Sale, Inventory, Software, and Hardware related problems while navigating through various applications/systems + Provide accurate information in a fast-paced environment while handing high volume inbound calls in a professional manner. + Document all interactions in a contact logging system with clear and concise details + Work and respond to tickets generated by voicemails, self-service tickets, and emails in a timely and professional manner + Follow-through with any research on Open and Aged Tickets to ensure complete resolution in a timely manner + Instruct Store Team Members through installing hardware and peripherals as needed + Assists with various other technical tasks, as required, such as: imaging computers, assisting with projects, application rollouts, and preventative maintenance + Perform other duties as assigned by supervisor **Required Qualifications** Experience: 0-2 years' experience. Customer service, retail and technical Help Desk experience preferred. Experience in Microsoft Word, Microsoft Excel, and Heat Call Logging preferred. Education: High school education or equivalent. College degree preferred. Any suitable combination of education and experience will be considered. **Preferred knowledge, skills or abilities** + Must possess excellent customer service skills + Must demonstrate effective oral and written communications + Must have the ability to work as a part of an Operations team focused on servicing our customers and improving the efficiency of all Operations functions as well as having the ability to work independently + Must have the ability to handle conflict positively + Must have ability to work in a fast-paced environment and react to issues with a strong sense of urgency + Must be receptive to change and can adapt to changing priorities + Must have good interpersonal skills and teamwork awareness + Must demonstrate strong problem-solving skills + Must have strong multi-tasking skills + Must be capable of learning and using Help Desk technologies + Must be able to work a flexible schedule, including weekends and evenings **Working Conditions** + Normal office working conditions + Must be able to work some nights and weekends **Physical Requirements** + Sitting + Standing (not walking) + Walking + Lifting up to 20 pounds **Disclaimer** _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._ **Company Info** At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for. **ALREADY A TEAM MEMBER?** You must apply or refer a friend through our internal portal Click here (************************************************************************** **CONNECTION** Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it. Learn More **EMPOWERMENT** We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More **OPPORTUNITY** A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community **Nearest Major Market:** Nashville

Job title Inside Tech Support Reports to General Manager Supervises None Expectation of Work Hours/classification Full-time Hourly Non-exempt General Expectations * Regular, dependable, and predictable on-site attendance * Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. * Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement. Duties and responsibilities * Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. * Maintains communication equipment by troubleshooting, reporting, and tracking problems. * Maintains and improves quality results by following standards, recommending improved policies and procedures. * Updates job knowledge by studying new product descriptions; participating in educational opportunities. * Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. * Installing and configuring computer hardware operating systems and applications * Troubleshooting system and network problems and diagnosing and solving hardware or software faults * Assist with implementation of quality improvement program to meet company and accreditation standards. * Ability to receive equipment that is returned per accreditation standards and tag equipment appropriately at time of receiving while using universal precautions. * Ability to greet all customers with a cheerful outlook when come into a facility and make sure you address all their needs prior to leaving. * All other duties as assigned.

Job Title: IT Support Technician Department: Information Technology Reports To: Director of IT Employment Type: Full-Time The IT Support Technician plays a key role in supporting the daily technology operations of the Southall Farm & Inn. This position provides technical assistance to staff, resolves guest-facing technology issues, maintains essential systems, and ensures a smooth and secure IT environment that enhances both operational efficiency and guest satisfaction. Key Responsibilities Technical Support & Troubleshooting Provide Level 1 2 support for hardware, software, network, and system issues. Respond to IT service requests from staff and assist guests with connectivity issues (Wi-Fi, and smart-room tech). Install, configure, and maintain computers, printers, POS stations, PMS, Hotel Operating Systems, VoIP phones, and mobile devices, etc. Timely support, troubleshooting and escalation of IT/AV issues to full resolution including: TV, Sound and Lighting Systems Cable Management for internal and guest facing areas Installing and decommissioning of hardware including switches, TVs, internal hardware, wireless APs, and others deemed necessary by immediate supervisor Collaborative meeting room equipment including touch screen monitors, microphones, speakerphones, projection, and other audio-visual equipment IT Hardware PCs, laptops, terminals, phones and tablets Internal business applications including Microsoft Office Suite, Microsoft Outlook and related applications Responsible for smooth functioning and co-ordination of?vendors?for Guest Internet,?Property Management Systems-PMS, Point of Sale -POS, IPTV, Telephone systems and other software vendors Hospitality Systems Management Support and maintain hospitality-specific software such as Property Management Systems (PMS), Point-of-Sale (POS), reservation platforms, keycard systems, digital signage, and others as deemed necessary by your immediate supervisor. Monitor system performance and report/push updates as needed to reduce downtime. Network & Infrastructure Support Assist with the maintenance and monitoring of the property's network, including guest and staff Wi-Fi, switches, and access points. Ensure that all networking equipment is operational and optimized for high-volume hospitality environments. Security & Compliance Follow security protocols to protect guest data and hotel systems. Assist with user account management, device security, and access controls. Report security incidents or vulnerabilities promptly. Operational Support Document troubleshooting steps and maintain accurate asset inventories. Coordinate with vendors and service providers for repairs, upgrades, or installations. Support IT-related aspects of events, conferences, and banquets when needed. Qualifications 1 3 years of IT support experience; hospitality industry experience preferred. Strong understanding of Windows, MacOS, networking fundamentals, and common office applications. Familiarity with hospitality systems (PMS, POS, keycard systems, etc.) is a must. Solid customer service skills; ability to communicate technical information clearly to non-technical users. Must know the Network fundamentals, general network setup and device configuration (e.g., TCP/IP, DNS, DHCP) Ability to multitask in a fast-paced environment and respond promptly to issues. Education Degree or diploma in Information Technology field highly preferred Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations. Applicable certifications preferred: Security+, Network+, Project+, A+, Cloud+, CCNA Working Conditions On-site role with regular interaction with hotel staff and guests. May require evening, weekend, or on-call shifts depending on operational needs. Position may require offsite support for Southall enterprise properties. Ability to lift and move equipment (up to ~50 lbs). About the Role This position is essential to maintaining a seamless guest experience, supporting front- and back-of-house systems that allow hotel operations to run efficiently. The ideal candidate is tech-savvy, reliable, and customer-oriented. Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Lee Company offers complete facility solutions services of HVAC, plumbing, electrical, and preventative maintenance for commercial facilities throughout Tennessee, Alabama, and Kentucky. Our incredible team has built their reputation on trust, honesty, employee safety and excellence since 1944. Summary of Job: The Virtual Support Technician is responsible for on-boarding new Lee Support customers and technicians. This position requires working knowledge of the applications and user interfaces. Virtual Support Technician is responsible for downloading software to user provided devices, training external customers and internal technicians on the use of the applications. This role is responsible for the overall success of our technology platform both internal and externally, and to help develop ways to provide technical support through various channels (not limited to Xoi). Education and Experience: High School Diploma or greater Fundamental knowledge of applied sciences (Thermodynamics, Heat Transfer, Fluid Flow, Physics, etc.) A working familiarity and proficiency with Microsoft Office Suite products including Excel, Word, and PowerPoint and ability to be trained in use of the Company-specific applications and software Experience with HVAC / Plumbing industry preferred with good understanding of construction practices Knowledge of XOI hardware and software Knowledge of DST and the sound partner program Knowledge of Lee Stat and user interface Knowledge of electrical circuits Experience with Building Code Interpretation and Application preferred A working vocabulary of the building/construction trades preferred Skills and Abilities: Must have working knowledge and proficient with technology Microsoft systems Must possess excellent time management skills Must have the ability to juggle multiple tasks Must be able to deal with difficult people Must have excellent organizational skills Must be able to work well with other technicians and tradesman Analytical - Collects and researches data; Uses intuition and experience to complement data Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret information Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to other's views; Contributes to building a positive team spirit; Puts success of team above own interests Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions Attendance and Punctuality - Is consistently at work and on time Language Skills: Ability to read and interpret documents such as safety rules, and control diagrams. Requires the ability to organize and keep report documents in an organized and readable format Computer Skills: To perform this job successfully, an individual should have knowledge of Windows operating system as well as BAS engineering software. Individual must also have a basic understanding of IT networks and protocols Company Perks & Benefits: Our mission at Lee Company is to create a workplace where our employees can thrive, and we back that up with action. Wellness isn't just about your physical health; it's about your finances, career, community, and relationships too. We don't just talk the talk; we walk the walk. Check out the benefits that help our team live well and work well every day! Physical: Comprehensive health, dental, and vision insurance, plus free virtual primary care, mental health, and urgent care services for employees and their family members. Financial: Earned Wage Access (EWA) - access a portion of your earned pay before payday, 401(k) company match, HSA contributions, and company-paid life and long-term disability insurance. Community: Company-supported volunteer opportunities to make a real impact. Career: Free trade training through Lee Company University (LCU), paid time off (PTO), and career growth opportunities. Relational: Paid time off (PTO), holidays, and Chaplain services for support when you need it. At Lee Company, you will be among the most knowledgeable and experienced trade experts in the country. We offer competitive pay, full benefits, paid training, and opportunities for growth. If you have a desire to serve and a passion for excellence, apply today! Lee Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, or family and medical leave. Lee Company is an E-Verify employer. Candidates must be legally authorized to work in the United States. At the time of hire, employees will be required to provide proof of employment eligibility.

CHSPSC, LLC seeks an IT Specialty Services Support & Process Analyst to assist with leading escalated support activities and provide process improvement initiatives. The department handles services lines such as Surgery, Anesthesia, OB/Perinatal, and others. The role will be involved with the facilitation of application services management processes pertaining to analyzing value, evaluating risk, prioritizing projects and onboarding new technology requests to ensure alignment with organizational strategies for the service lines. **Key responsibilities include:** + Alignment with the service lines to address escalated support issues + Review transition materials from the Project Management Office for application product ownership + Develop and maintain application support plans + Document current state and contribute to the direction of the application lifecycle management (LCM) roadmap to reduce costs, mitigate risks, and drive growth and revenue + Participate in related efforts such as Disaster Recovery exercises, Cyber Table Top exercises, etc. + Present to executive leadership on support-related issues + Understand current processes and propose more efficient methods + Strategic analysis of the enterprise application portfolio including lifecycle management, application rationalization, consolidation and standardization to achieve the department objectives of the organization including reducing variation of redundant or unused applications + Understand the definition, implementation and support of portfolio management standards, policies and processes + Understand the data driven decisions pertaining to IT project investments + Participate in the structure, attributes, taxonomies and nomenclature of service line elements and categories within the repository toolset (ServiceNow) to ensure completeness and accuracy of the list of enterprise IT business applications + Collaborate with business partners, technology leaders and department directors to identify and promote adoption of enterprise standards and rationalization of application systems to achieve economic and patient experience improvement goals + Provide expertise on decisions and priorities regarding the overall enterprise application portfolio + Track application and vendor trends and maintain knowledge of new technologies to support the organization's current and future needs + Maintain an awareness of industry standard best practices and apply relevant methodologies for process improvement + Participate in application rationalization feasibility analysis and proposals for management and business partners which support the organization's clinical and economic objectives + Review and support applications' advantages, risks, costs, benefits and impact on the enterprise business process and goals + Develop and maintain productive relationships of trust both within and outside CHS and embrace the authoritative role in respect to maintaining enterprise standards and align others to the strategic direction + Collaborate with Audit teams to respond to and mitigate audit findings and manage audit controls related to application systems and LCM + Educate peers and business partners on department methodologies and drive adoption of standard process + Support and evaluate portfolio risks and recommend mitigation plans + Support business impact analysis and application criticality assessments + Partner with key business and delivery stakeholders to conduct application and service line reviews including scope, metrics, expenses and net promoter scores to determine the disposition of existing and proposed solutions + Communicate timely and accurate status to appropriate levels and stakeholders including the development and delivery of status reports and presentations **Required:** + Results oriented mentality to drive accurate deliverables with appropriate time to market while taking responsibility for the outcomes + Customer focused to align services with customer needs + Creativity in developing and executing innovative strategies to meet unique customer needs + Excellent verbal and written communication, presentation and customer service skills + Ability to handle pressure to meet business requirement demands and deadlines + Expertise in analyzing and presenting large volumes of data to senior leadership + Critical thinking in developing proposals with sound analysis and achievable outcomes + Ability to prioritize tasks and quickly adjust in a rapidly changing environment + Exceptional analytic problem solving skills + Ability to work independently and in a team environment + Organizational awareness and the ability to understand relationships to get things accomplished more effectively **Preferred:** + Experience with APM, CMDB and CSDM components within the ServiceNow platform + Application product ownership experience + Strong relationship management experience + Project management experience/certification + 2 or more years in an application portfolio/services management role + Lean / Six Sigma Green Belt + ITIL certifications **Qualifications and Education Requirements:** + Bachelor's degree in Clinical Informatics, Health Science, Information Systems, Computer Science or a related discipline, or 2 years of relevant experience Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

Insight Global is seeking a skilled PC Technician for a contract opportunity with possibility of extension. This individual will join a small PC team, working closely with one other team member to provide hands-on support across a variety of tasks, including but not limited to: * Imaging PCs and preparing them for new hires * Personalizing user profiles and assisting with account setups * Packaging and shipping equipment * Performing device wipes during offboarding * Managing IT assets and inventory The ideal candidate is adaptable, flexible, and comfortable stepping in to support all areas of IT as needed. This is a great opportunity for someone who enjoys a dynamic environment and being a go-to resource for technical support. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements * 1+ years in a PC Tech or Tier 1 support role * Hands-on experience with imaging, user setup, and asset tracking * Familiar with Windows OS, Office, and Active Directory * Experience in a larger, enterprise environment

Why YOU would love this job! Your compassion, along with a smile and warm conversation, can make all the difference to our patients in recovery. As a Patient Support Agent, your work WILL make an impact every single day. Your attention to detail and collaboration in a team environment will help our clinics run smoothly, ensuring patients get the individualized care they need. We call ourselves Warriors for Hope - and we mean it. If you share our values, you'd make a great member of our team. Who we are? CleanSlate is a nationwide medical group providing treatment for the America's crisis of addiction. Our Mission is to improve the quality of life for people suffering from opioid and alcohol addictions. We're accomplishing this first through: High-quality medication-assisted treatment (MAT) led by physicians and licensed medical providers in a convenient outpatient environment. Hand-on care, providing our patients with psychosocial support and intensive care coordination with a wide network of partners in every community. Individualized mental health support, through one-on-one counseling, peer support or group sessions. CleanSlate has treated more than 100,000 patients in over 75 centers across the country, working closely with our partners to save and change lives. Our expert care brings hope and help to patients so they can achieve the lives they want and deserve. Benefit Package Generous PTO package plus Holidays for full and part time positions $60 monthly High-Speed internet stipend 401K and Roth with Company match Affordable Medical plans for employees working a minimum of 30 hours per week Dental and Vision plans for employees working a minimum of 20 hours per week Flexible Spending Accounts for Healthcare and Dependent Care expenses Employer contribution to the HSA Employer Assistance Program with company paid visit allotment Company paid Life, AD&D, Short and Long Term Disability including part time employees Training hours (approximately first 6 weeks) Monday-Friday 8:30-5pm EST / 7:30-4pm CST / 5:30-2pm PST Hiring hours (once training is complete) Monday - Thursday: 11:30-8pm EST / 10:30-7pm CST / 8:30-5pm PST Friday: 8:30-5pm EST / 7:30-4pm CST / 5:30-2pm PST One rotating Saturday from 8-12pm EST / 7-11am CST / 5-9am PST Performance Responsibilities This position is remote, located in your virtual home-office. Answering and managing an average of 75-100 inbound/outbound calls per day in a timely manner Promptly answering emails and online chats messages in accordance with company KPIs Scheduling appointments using computerized scheduling systems Resolve patient issues and consistently meet or exceed patients service expectations Maintain accurate patient accounts by obtaining, recording, and updating personal/financial/insurance information New patient registration, healthcare insurance verification and scheduling Adhering to department Quality Assurance Program and Core Values Meet performance goals established for the position in the areas of: efficiency, call quality, attendance, calls per day, patient satisfaction Communicates all critical and/or functional concerns to the Manager and makes recommendations for solution. Must be proficient in MS Office and Office 365 Ability to react well under pressure and treat others with respect Provide Support, patience, and compassionate customer service to the lives we serve Ability to multi-task and problem-solve Acceptable and reliable attendance and punctuality Adhere to Company policies regarding confidentiality Any and all other tasks as assigned Qualifications Qualifications *Bilingual English/Spanish is preferred* A minimum of 3-5 years of experience in the healthcare field, preferably with a multi-site, multi-state healthcare organization. A minimum of 3-5 years of experience with EMR systems. Computer skills, including navigating multiple open tabs, systems, and processes Intermediate to advanced MS Office skills, mainly in Excel. High School Diploma required; Associates preferred This position is subject to a background check for any convictions directly related to its duties and responsibilities. We will consider for employment all qualified applicants with arrest and conviction records and will assess the details of any criminal conviction in a manner consistent with applicable law. No background check will be conducted unless and until a conditional offer of employment has been made to an applicant. This position must also successfully pass a pre-employment drug screening. Requires High Speed Internet (will be asked complete a speed test): at least 100mb download speed and 20mb upload speed to run all applications over our VPN. Requires home office space which meets the company standards for a productive work environment. (must supply picture of proposed space) We are an Equal Opportunity Employer.

Job Description The IT Specialist is responsible for providing technical support, maintaining organizational computer systems, and ensuring the efficient and secure operation of IT infrastructure. This role serves as a key resource for end-user support, troubleshooting hardware and software issues, and assisting with system upgrades, network management, and cybersecurity initiatives. Key Responsibilities Technical Support & Troubleshooting Provide timely technical assistance to employees in person, via phone, email, or remote access. Diagnose and resolve hardware, software, and network connectivity issues. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Manage and track support tickets, ensuring prompt follow-up and resolution. Systems & Network Administration Assist in administering and maintaining servers, networks, and cloud-based systems. Perform system updates, patches, and routine maintenance. Monitor network performance and troubleshoot connectivity or security issues. Support user account administration, permissions, and access controls. Cybersecurity & Compliance Implement security best practices, including antivirus management, system monitoring, and vulnerability mitigation. Assist in enforcing cybersecurity policies and procedures. Support data backup, disaster recovery processes, and business continuity plans. Technology Deployment & Asset Management Prepare and deploy new hardware and software for employees. Maintain accurate inventory of IT assets, software licenses, and equipment lifecycle. Coordinate with vendors for equipment purchases, repairs, and warranty services. Documentation & Training Create and maintain documentation for systems, processes, and troubleshooting workflows. Provide basic IT training to employees on tools, systems, and security awareness. Support technology-related onboarding for new employees. Qualifications Education & Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of IT support or help desk experience (or equivalent combination of training and experience). Technical Skills Proficiency with Windows and/or mac OS operating systems. Knowledge of Microsoft 365, Active Directory, and basic network administration. Familiarity with cloud services, VPNs, and remote support tools. Understanding of cybersecurity fundamentals. Soft Skills Strong problem-solving and critical-thinking abilities. Excellent communication and customer service skills. Ability to multitask, prioritize, and work independently or as part of a team. Strong attention to detail and documentation. Work Environment & Physical Requirements Ability to lift up to 30 lbs for equipment setup. Occasional travel to support remote facilities may be required. Position may require after-hours or on-call support during emergencies or system upgrades. Powered by ExactHire:189831