Technical support specialist jobs in Frederick, MD - 1,055 jobs

Pay Range: $23.00 - $25.90 Work hours: could be flexible. Would discuss during the interview. 10-6 Mon-Fri 11-7 Mon-Fri On Call: Yes Contract to Hire: Yes Job Description: Supports hardware and software installation configuration operation and ongoing maintenance of an organization's computer / data center. Operates monitors and performs troubleshooting of equipment networks and data processing / batching assists with logging and documentation of equipment and processes. Responsibilities may also include cabling racking and server installations. Key Responsibilities: • Provides operational and technical support for assigned data center computer systems and associated peripheral equipment. • Monitors performance of on-line systems utilizing software support tools to complete all scheduled jobs in a timely manner. • Performs standard maintenance and repair. • Interfaces with clients and appropriate support groups to escalate issues for resolution. • Reassigns job priorities according to precedent policy and procedures. • Participates in on-call rotation responds to alerts and systems issues. • Updates systems and applications. • Partners with vendors and component suppliers to replace or repair failed equipment. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally 1-2years' experience in area of responsibility. Pay Range: $23.00 - $25.90 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Requirements B.A. or B.S. in physical science, engineering or equivalent experience in a technical field At least five years post-degree work experience is preferred Proficiency working with basic hand tools and instrumentation Experience with principals of instrument calibration Hardworking, self-motivated, reliable, detail-oriented, and organized Excellent troubleshooting and problem-solving skills Ability to work independently and as part of a team Ability to lift and maneuver items that weigh up to 50 lbs. with manual lift equipment Possess valid driver's license and be able and willing to travel within DMV area (mileage will be reimbursed) Computer proficiency (Microsoft Office) WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE! Competitive Industry Pay 100% Employer-Paid Medical Insurance Premium HSA with Employer Contributions Dental and Vision Coverage Options Paid Holidays Paid Vacation and Sick leave Company Funded 401(k) and Profit Sharing Plans Employee Stock Ownership Plan (ESOP) Life and Disability Insurance Paid Parental Leave Discretionary Bonus Eligibility The annual pay range for the System Support and Logistics Specialist position is $80,000 to $140,000. The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment. Pay Transparency Nondiscrimination Provision Equal Opportunity Employer including Disability and Veterans Applicant Privacy Notice Learn more about our company in our latest video, We are Toyon. The application window for this posting will remain open until the position is filled. Ref #2612-G

Request Management: Experience Level: 2+ years experience Experience with the ServiceNow ticket system or equivalent Strong communication skills to provide daily updates and status reports Task Description: On-site WYSE to Dock swaps: Unbox docking stations Remove thin client devices (WYSE) and power cord Install the laptop dock and power cord Cable management Return thin client devices to the loading dock Document devices for disposal (capture asset tag information) Disposal of any packing material Thin client laptop builds and shipping: Unbox laptops Plug in and image device(s) Maintain a steady connection of devices for optimum output and capacity Validate that the image is working correctly Re-box the device and package it with a docking station Create labels for devices to be shipped Create asset return tickets in ServiceNow for existing devices assigned to users Recover assets and prep for disposal Disposal order actions: Wipe the thin client desktops if needed Stack devices on shipping pallets and ready for shipping Add the device information to the disposal order in ServiceNow CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system. We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams. Responsibilities: * Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services. * Uses automated information systems to analyze routine situations. * Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action. * Resolves problems or contacts more senior technical support as necessary. * Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available. * Conducts technical research for source of information required in support of request for information related to ongoing programs. * Instructs users in the use of systems specific to the government contract. * Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem. * Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels). Job Requirements Qualifications: * High School Diploma w/ 4-5 years of experience minimum * Experience with ServiceNow is preferred but not required * An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance * Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required * Strong written and verbal communications skills and the ability to interact with people at all levels are required * A professional attitude regarding attention to detail and customer service and excellent organizational skills are required. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment, Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ************************************************* Telos Corporation is an EEO/AA employer. Job Type Full-Time Location Ashburn, VA 20147 US (Primary) Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Responsibilities The IT Hardware Deployment Technician, in support of the FAA BNATCS contract, is responsible for building, configuring, and deploying computers and related hardware to end-users across the organization. The IT Hardware Deployment Technician will ensure that all devices are properly imaged, tested, and delivered in accordance with company standards, while maintaining accuracy, efficiency, and excellent customer service. Candidates for this role must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture. Your responsibilities may include: Computer Build & Deployment * Assemble, configure, and image desktops, laptops, and mobile devices according to organizational standards * Install required operating systems, applications, and security tools * Perform quality assurance checks to ensure devices are fully functional before deployment * Deploy computers to end-users, ensuring smooth setup and handoff * Lifting objects weighing 25lbs or less throughout the day * Responsible for picking up, distributing, moving, mailing equipment, and preparing equipment for disposal while ensuring ServiceNow tickets remain updated * Complete additional tasks as assigned by the supervisor Hardware & Inventory Management * Maintain accurate records of hardware inventory, asset tags, and deployment logs * Track incoming and outgoing equipment, ensuring proper documentation * Assist with hardware upgrades, replacements, and lifecycle management Support & Troubleshooting * Provide first-line support for hardware issues during deployment * Respond to telephone calls, email, and personnel requests for technical support * Escalate complex technical problems to higher-level IT teams when necessary * Resolve technical problems and answer queries in support of remote customer computer hardware systems * Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and follow-up * Interact with network services, software systems engineering, and/or applications development teams to restore service and/or identify and correct core problems Process Improvement * Follow established build and deployment procedures, while recommending improvements for efficiency * Ensure compliance with IT security policies and organizational standards * Contribute to continuous improvement initiatives within the IT depot * Document common issues and resolutions to improve future deployments Qualifications Required Qualifications * Minimum of a High School Diploma with 3 or more years of relevant experience in IT support, hardware deployment, or related roles * Experience working in a help desk environment with ServiceNow tools * Must have great oral and written communication skills * Must be a US Citizen with the ability to obtain/maintain a (T4) Public Trust clearance as required by the contract * Must reside within 30 miles of and be able to work on-site out of our Chantilly, VA location Preferred Qualifications * Certifications such as CompTIA A+ or Microsoft Certified Fundamentals are a plus * Experience with MS Office suite, including Outlook, Word, Excel, and PowerPoint * Prior IT Technical Support and Customer Service experience * Demonstrated resourcefulness in problem solving, and an initiative to learn new skills * Basic knowledge of circuit boards, processors, electronic equipment and computer hardware/software Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests. Potential Roles Include: Systems Administration (Windows, Linux, Cloud, Virtualization) Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches) Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response) Cloud Engineering (AWS, Azure, GCP) Help Desk / Technical Support (Tier 1-3) DevOps & Automation (CI/CD, Scripting, Infrastructure as Code) Database Administration (SQL, Oracle, NoSQL) IT Project Management (Agile, PMP, ITIL) Basic Qualifications: * U.S. Citizenship (required for most positions) * High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles) * Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.) * Ability to obtain and maintain a security clearance (if not already cleared) * Strong problem-solving, communication, and teamwork skills Preferred Qualifications: * Active Security Clearance (Secret, TS/SCI, or higher) * Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc. * Experience in government or defense-related IT projects

We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment. Job Location: Sterling, VA Responsibilities: 1. Provide on-site tech support to our IDC customers. 2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs. 3. Assume responsibility for on-time and efficient service. 4. Follow documented procedures for completing tasks. 5. Document and maintain complete inventory of all servers and parts. 6. Interact with outside server vendors as needed. 7. Perform other duties and special projects as needed. Requirements: 1. 1+ year work experience in server maintenance, migrations/upgrades. 2. Solid knowledge of Linux OS & MS Office Suites. 3. Excellent time management and communication skills. 4. Well developed organizational skills. 5. Ability to work on multiple priorities and/or tasks simultaneously. 6. Proven ability to work with little or no supervision. 7. Bachelor's degree in computer science or a related field preferred. 8. Speaking Chinese Mandarin is a plus.

We are seeking an Information Technology (IT) Lead/Manager, to support our classified customer in Washington, DC. Peraton has been supporting our classified customer for 20 years and has a history of supporting building some of the most important & technically advanced applications. The Lead/Manager in this lateral position and is focused on program/project management and personnel management in additional to their current customer duties. Our unique program delivers advanced, technical infrastructure support for our customer and its relative nodes over the world. The team provides Software and System Engineering, Software and System Development and Operations (DevOps) services, Data Science, Big Data and Entity Resolution Engineering services advanced data discovery, analytics, exploitation, and visualization capabilities through application development and tools integration. The IT Lead Manager in this role is focused on program/project management and personnel management. The IT Lead/Manager will be responsible for but not limited to: Assist the Program Manager with contract execution and be available to fill in when he/she is not available. Participate and attend corporate functions, such as staffing, financial reporting/forecasting, security, subcontracts, etc. to gain exposure. Manages the staffing through the appropriate hiring, firing, and disciplinary actions in collaboration with HR. Manages and approves employee time-cards. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent. Conduct one on one's with team members. Ensure company goals and objectives are being met by each employee and provide constructive feedback. Excellent communication and interpersonal skills Responsible for providing team members with guidance, instruction, and coaching. This may involve retraining staff members as needed or creating development plans for each individual team member to improve their skillset. Qualifications Required Qualifications A current Top-Secret clearance with SCI eligibility and the ability to obtain a polygraph. 10 years of experience, may have supervisory or lead experience. At least two (2) years of experience in a Senior or Lead role. Staffing, planning, and people management. Possess experience in a management capacity. Must have experience with EDAS customer. Desired Qualifications Current or previous experience working in customer environment. Experience or knowledge of the customer mission and programs. Have great communications skills. Are comfortable with coaching employees. Working Place: Chantilly, Virginia, United States Company : Vets Hired

Job Title: IT SMELocation: Reston, VA, telework will be acceptable after the program's start date Time Type: Full-time Clearance Requirement: Secret / IT-I - Critical Sensitive (Tier 5/SSBI)/ High RiskEmployee Type: W2 or 1099Citizenship: US Citizen, no Dual Citizenship The IT Subject Matter Expert (SME) provides authoritative guidance and hands-on leadership in cloud and infrastructure initiatives for the Defense Logistics Agency (DLA) Critical Cloud and Infrastructure Support (CCIS) program.NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Responsibilities: · Lead and advise on cloud architecture, engineering, deployment, and operations for CCIS across DoD, DoDIN, and partner environments.· Architect and optimize hybrid and multi-cloud solutions (AWS, Google Cloud Platform, and other DoD-approved clouds) to meet mission requirements with optimal cost, performance, and security.· Drive system engineering activities throughout the C&A lifecycle, including risk management, security controls selection, plan of actions and milestones (POA&Ms), and continuous monitoring.· Ensure compliance with DoD 8570 IAT II-level requirements for all applicable personnel and technologies; serve as SME for IAM, network security, data protection, and incident response.· Collaborate with cybersecurity, risk management, and accreditation teams to prepare and sustain security authorization packages and RMF/NIST-based documentation.· Provide technical leadership to project teams, perform trade studies, and develop engineering best practices, standards, and reference architectures.· Stay current with cloud service updates, DoD cloud initiatives, and RMF/DITSCAP/DIACAP-style guidance as applicable; assess and implement new technologies to meet program goals. Qualifications: Required Education and Experience: · BA/BS in a technical discipline (e.g., Computer Science, Electrical Engineering, Information Systems, Cybersecurity, or related field).· 10+ years of relevant Certification & Accreditation (C&A) experience in DoD or equivalent highly regulated environments.· Demonstrated experience delivering secure cloud and hybrid infrastructure solutions in support of DoD missions. Certifications (DoD 8570 IAT Level II and Cloud/Cloud Architecture): · DoD 8570 IAT II certification (e.g., CompTIA IAT II, or approved DoD 8570 baseline)· Google Cloud certifications: Associate Cloud Engineer OR Professional Cloud Architect· AWS certifications: AWS Certified Cloud Practitioner, and eithero AWS Certified Solutions Architect - Associate, oro AWS Certified Solutions Architect - Professional

We are looking for technically skilled candidates with good problem-solving ability for the position of IT Technician. The duties of an IT Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems and implement solutions to them. Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations on new software and hardware. Providing support to users and being the first point of contact for error reporting. Establishing good relationships with all departments and colleagues. Conducting daily backup operations. Managing technical documentation.

Department: Auxiliary Services and Operations Classification: Computer Ops Tech 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: $65,000-70,000 - Salary commensurate with education and experience Criminal Background Check: Yes About the Department: The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition. About the Position: The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used. Responsibilities: Repairs and installs access control, alarm, and CCTV systems Provides and coordinates repairs and maintenance of technical equipment; Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems; Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and Trains peers and colleagues as directed by supervisor. Serves as commissioning agent of large contract installs and provides oversight for contractors Ensures continuity and accuracy of contracted access control installs; and Maintains appropriate records and details of work done and time spent in the appropriate work order system; Handles customer service issues and manages requests and inquiries for technical services Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security; Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies; Follows Standard Operating Procedures and other department, University, and state policies; Complies with state, University, and department leave policies; and Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties. Plans, schedules, and prioritizes tasks and assignments Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee; Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities; Instructs staff in work procedures; Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment. Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned Maintains working relationship with University information technology personnel; and Provides end-user technical support to troubleshoot and rectify issues when requested. Required Qualifications: High school diploma or equivalent; Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems; Knowledge of access control systems and software; Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency; Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization; Ability to learn complex software systems; Ability to diagnose network connectivity issues; Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy. Preferred Qualifications: Bachelor's degree in related field; RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and Experience working in higher education. Instructions to Applicants: For full consideration, applicants must apply for Access Control and IT Technician at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: 08/22/2025 For Full Consideration, Apply by: 09/12/2025 Open Until Filled: Yes

o Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software o Familiarity with PC, Laptop, and Thin Client devices o Experience in document operating procedures and adept ticket notation ability o Experience with ServiceNow or equivalent ticketing system o Experience with Asset Management & Inventory Control - Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment. o Perform employee moves to include equipment tear-downs, installs, and cable management. o Ability to work independently and in a large group setting o Effective organizational, planning, and time management EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Merrifield, VA, US Job Type: Date Posted: October 21, 2025 Similar Jobs * IT Technician * CAD Technician - CAD Technician * CAD Technician - CAD Technician * CAD Technician - CAD Technician * CAD Technician - CAD Technician

Join us at Sparksoft, where we're not just another tech company-we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation. Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders. We are Sparksoft! ROLE & RESPONSIBILITIES: Provide Tier 1 and 2 support User account management Monitor and respond to helpdesk incidents and requests across multiple support channels (i.e. email, self-service, phone, and walk-ups) Triage and troubleshoot issues, replace parts, perform system upgrades, and basic deployments Set up and install workstation hardware, and software for end-users Provide remote end-users support to employees Operation of assigned IT systems Create knowledge base articles End user support Support of facility physical security systems Enforce IT and security procedures and policy Network support experience Support of IT security Other duties as assigned REQUIRED EXPERIENCE: 0 - 3 years of IT Support. Understanding of User administration (i.e., RBAC) Excellent communication and customer support skills Computer break/fix/upgrade Windows 11 Ability to diagnose and resolve basic IT technical issues Experience with Microsoft Technology Stack (Windows, AD, O365, Intune) Identifies, researches, and resolves technical problems Help Desk Support software experience Inventory control Good understanding of computer systems, mobile devices, and other tech products Candidates must be able to obtain and maintain a Public Trust clearance. Candidates must have lived in the United States 3 out of the past 5 years. PREFERRED EXPERIENCE: Apple OS X Corporate VoIP phone systems Physical access systems EDUCATION & CERTIFICATIONS: 0-3 years of IT support College degree preferred Relevant IT certifications (i.e. A+, Network+, Security+, Cloud+, MS 365 Fundamentals, ITIL The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. In addition to our competitive base pay, Sparksoft offers health insurance, paid time off, 401K matching, and training. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other laws. Maryland Pay Range$45,000-$50,000 USD WHAT WE OFFER: At Sparksoft, we know that people do their best work when they feel supported, inspired, and connected. That's why we've built a workplace that balances comprehensive benefits with a culture of collaboration and innovation. From flexible time off to professional growth opportunities, we're committed to helping you thrive both inside and outside of work. When you join Sparksoft, you'll enjoy: Competitive compensation and a 401(k) with employer contributions to help you plan for the future Flexible paid time off and hybrid ways of working that support true work-life balance Comprehensive health coverage-including medical, dental, vision, life, and disability insurance A curated in-office experience designed to foster community, team connections, and innovation Opportunities to give back through Sparksoft Cares, including annual company-wide fundraising events Training and development programs that build new skills and prepare you for leadership roles A collaborative, transparent, and fun culture-recognized as a Great Place to Work Accessibility and Accommodations: Sparksoft Corporation is committed to providing equal employment opportunities to all individuals. If you require accommodations during the application or interview process, please contact us at Sparksoft.Accommodations@sparksoftcorp.com or call ************. Requests are reviewed and fulfilled on a case-by-case basis. Security Notice: Your privacy and data security are important to us. Sparksoft Corporation will never request sensitive personal information via email. If you receive any suspicious communication claiming to be from Sparksoft, please report it immediately to our security team at ***********************. Artificial Intelligence (AI) Policy: While Sparksoft recognizes the value of artificial intelligence in the workplace, our hiring process is designed to assess each candidate's individual skills, judgment, and problem-solving abilities. To maintain the integrity of this process, the use of AI tools at any stage of the application or interview is strictly prohibited. Violations of this policy may result in disqualification from consideration.

U.S. Citizenship Required. Ability to qualify for a US Department of Defense Top Secret security clearance required. Candidate must be SAP and SCI program eligible. is in-person (non-remote). Toyon is seeking a hardworking, detail-oriented and motivated individual to perform a wide range of technical, logistical and administrative duties. The position supports multiple hazard monitoring systems for commercial and government clients, who are primarily located in the greater National Capital Region/DMV area. The Specialist is an integral part of the team, working and coordinating with vendors, third-party contractors and customer personnel to provide successful implementation, verification and sustainment of equipment. The project assignments require a balance of independent work activities at Toyon office in Ashburn, VA and multiple customer sites. Job assignments include a range of office, laboratory and on-site work. Specific duties include Equipment procurement: sourcing equipment and preparing purchase orders Material transfer: packing, coordinating shipping services for parcel and freight Field deployment: Installation, integration and quality assurance testing Equipment maintenance, troubleshooting, repair and calibration Field service reports, inputs for monthly status reports, inventory tracking Inventory management for corporate test equipment and customer equipment Coordinate vendor services (e.g., manage Return Merchandise Authorizations) Maintain clean and orderly work areas and shipping & receiving area Procure and maintain packing & shipping consumables Requirements B.A. or B.S. in physical science, engineering or equivalent experience in a technical field At least five years post-degree work experience is preferred Proficiency working with basic hand tools and instrumentation Experience with principals of instrument calibration Hardworking, self-motivated, reliable, detail-oriented, and organized Excellent troubleshooting and problem-solving skills Ability to work independently and as part of a team Ability to lift and maneuver items that weigh up to 50 lbs. with manual lift equipment Possess valid driver's license and be able and willing to travel within DMV area (mileage will be reimbursed) Computer proficiency (Microsoft Office) WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE! Competitive Industry Pay 100% Employer-Paid Medical Insurance Premium HSA with Employer Contributions Dental and Vision Coverage Options Paid Holidays Paid Vacation and Sick leave Company Funded 401(k) and Profit Sharing Plans Employee Stock Ownership Plan (ESOP) Life and Disability Insurance Paid Parental Leave Discretionary Bonus Eligibility The annual pay range for the System Support and Logistics Specialist position is $80,000 to $140,000. The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment. Pay Transparency Nondiscrimination Provision Equal Opportunity Employer including Disability and Veterans Applicant Privacy Notice Learn more about our company in our latest video, We are Toyon. The application window for this posting will remain open until the position is filled. Ref #2612-G

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system. We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams. Responsibilities: Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services. Uses automated information systems to analyze routine situations. Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action. Resolves problems or contacts more senior technical support as necessary. Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available. Conducts technical research for source of information required in support of request for information related to ongoing programs. Instructs users in the use of systems specific to the government contract. Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem. Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels). Requirements Qualifications: High School Diploma w/ 4-5 years of experience minimum Experience with ServiceNow is preferred but not required An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required Strong written and verbal communications skills and the ability to interact with people at all levels are required A professional attitude regarding attention to detail and customer service and excellent organizational skills are required. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment, Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ************************************************* Telos Corporation is an EEO/AA employer.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionSalary: IT Server Technician We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment. Job Location: Sterling, VA Responsibilities: 1. Provide on-site tech support to our IDC customers. 2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs. 3. Assume responsibility for on-time and efficient service. 4. Follow documented procedures for completing tasks. 5. Document and maintain complete inventory of all servers and parts. 6. Interact with outside server vendors as needed. 7. Perform other duties and special projects as needed. Requirements: 1. 1+ year work experience in server maintenance, migrations/upgrades. 2. Solid knowledge of Linux OS & MS Office Suites. 3. Excellent time management and communication skills. 4. Well developed organizational skills. 5. Ability to work on multiple priorities and/or tasks simultaneously. 6. Proven ability to work with little or no supervision. 7. Bachelor's degree in computer science or a related field preferred. 8. Speaking Chinese Mandarin is a plus.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military