Technical support specialist jobs in Frisco, TX

Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus Ready to lead in tech education?

🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.

IT Help Desk Technician Job Description: We are seeking a talented IT Help Desk Technician to join our team and provide technical support to our employees. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for helping others. Responsibilities: - Provide technical support to end-users via phone, email, or in-person - Troubleshoot and resolve hardware and software issues - Install, configure, and update software and hardware - Maintain accurate records of technical issues and resolutions - Collaborate with other IT team members to escalate and resolve complex technical issues - Assist with the setup and maintenance of computer systems and networks - Train employees on IT policies and procedures - Stay up-to-date on the latest technologies and trends in the IT industry Qualifications: - 2+ years of experience in IT support or a related field - Strong knowledge of Windows and Mac operating systems - Experience troubleshooting hardware, software, and network issues - Excellent communication and customer service skills - Ability to work well under pressure and in a fast-paced environment - Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus If you are passionate about technology and helping others, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.

ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… * Perform hardware and software break / fix work including but not limited to upgrades * Develop expert understanding of applications, internal software and associated technologies * Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution * Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis * Monitoring the infrastructure to identify/resolve issues * Respond to escalated end-user issues You possess … * Technical Associates Degree or equivalent preferred * 2+ Years of technical work experience in a corporate environment preferred * The ability to identify, develop and implement technical processes and solutions * Project development and management skills * Outstanding customer service skills Responsibilities * Perform application break / fix work including but not limited to upgrades * Develop expert understanding of applications, internal software and associated technologies * Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution * Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution * Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis * Monitor the infrastructure to identify/resolve issues * Respond to escalated end-user issues * Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance * Provide support utilizing all available tools including remote control technologies * Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required * Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned

Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed. Key Responsibilities Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs. Providing basic support for 80+ third-party brands with limited or no formal training. Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions. Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more. Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers. Process product returns efficiently while ensuring adherence to technical verification protocols. Participate in beta testing of new products and solutions, providing actionable feedback to product teams. Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance. YOU MUST HAVE: 2+ years of professional experience installing and/or programming Control4 products. Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions. Experience troubleshooting across multiple product categories and technologies. Experience with IoT, audio/video, networking, home automation, and surveillance technologies. Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly. Exceptional English communication skills, both verbal and written, with a customer-first mindset. WE VALUE: Control4 Automation Programmer certification or Control4 Certified Technician certification. Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups. Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others. Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. WHAT"S IN IT FOR YOU: Competitive salary and comprehensive benefits package. Opportunities for professional development and career advancement. Collaborative work environment with access to cutting-edge technology. #LI-JS1

Department: HIM Records Release Shift: First Shift (United States of America) Standard Weekly Hours: 40 The Information Release Tech II will be responsible for coordinating release of patient records upon receipt of request for audit from RAC, the OIG, other government body or other auditing companies. Provides back up resource to subpoenaed and court ordered records with court appearance. Promotes and fosters respect for patient privacy and maintains confidentiality in all scenarios and process phases of PHI disclosure. Must perform duties and conduct interpersonal relationships in a manner designed to project a positive image of the department and Medical Center. Work with team members, manager and other members of the department to promote a harmonious work environment. Education & Experience: High School diploma required. Minimum of two years' experience in a release of information setting in a hospital Health Information Management department or large outpatient clinic operation required. Requires in-depth knowledge and understanding of complex health record concepts, healthcare record privacy, release regulations and subpoena requirements. Required to have a valid Texas Driver's license in good standing. Dependable with excellent attendance. Excellent interpersonal skills to include positive communication, organizational and efficient, troubleshooting, problem-solving skills and thoroughly team oriented. Ability to maintain confidentiality. Goal-oriented and energetic. Must be able to work well independently in fast paced environment. Must demonstrate efficiency with the Electronic Medical Record (EMR) and Electronic Document Management Systems. Epic experience is preferred. Strong attention to detail is required. About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Information Technology (IT) Intern Summer 2026 At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in Aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term. StandardAero is seeking a motivated, eager, and innovative student looking to join one of our Information Technology (IT) Teams for the 2024 Summer Intern Term. As an intern Information Technology Intern at StandardAero, you will gain hands-on industry experience, learn from experts, and collaborate with our teams that raise the standard of excellence. Over the course of your 10-12-week (or longer) internship, you'll have the opportunity to: Be involved or working in our PowerBI environment Collaboration, teamwork, and having each other's backs are the norm here. Our growth in this expanding industry means getting career stability and opportunities to grow. With great resources, an inclusive atmosphere, and a culture based on shared values, we'll support you in building a solid career with a team you can count on. Join our team today and build an aviation career you're proud of! Job Duties: Student may be involved or working in PowerBI environment to cover the following tasks: * Student will be involved on our newly active PowerBI reporting Tool / Environment. * Student will be tasked with reviewing our PowerBI environment and find the best practices in the market that can be applied to increase performance and have better management and support to our users. * Student will be responsible of identifying and collecting information from ALL existing PowerBI reports and classifying them in to multiple areas in a excel table or DB table in order to manage and update the report information. * Part of the classification process of these reports, student will be responsible of recording some of the following information: * Identify the owner and department who created the report * Identify if report was part of migration into PowerBI or it was created recently. * If the result set of the report is confidential and if requires approval to access it. Who will approve what user can have access? * Provide a brief description of what the report is used for * High level overview of the core logic of the review to identify the data source table names. * Review if the data from the report uses data warehouse (Snowflake) and refresh frequency. * If data is coming from direct query as part of the production Oracle DB. * While the review of the core logic of the report, identify possible enhancements that can be done or include using best practices use in the market. * Define a new or update a process on how IT-Helpdesk can manage and administer users, new reports to be published and what users can access these reports. If possible, automate this process after all has reviewed and approved by IT using a new portal using VB.Net language or similar. Position Requirements: * Must have at least completed IT courses at the Sophomore level * Mid to Expert level knowledge in PowerBI reporting * Mid to Expert level in Oracle PL-SQL and basic Oracle DB knowledge * Understand data warehouse (Snowflake) * Understand PowerBI Direct-Query to Oracle DB. * Good planning, organizational, analytical and decision making * Excellent oral and written communication skills in order to connect with the other departments and users within the company. * Internship Details: * The internship term will start mid-end of May 2026 (or sooner for the right candidate) * The length of the internship is 10-12 weeks (or longer) * Candidates must have the ability to work full-time during Summer * Internship is located in Dallas, TX; *students must have own lodging and transportation* Preferred Qualifications: * Mid to Expert level on VB.Net * A strong desire to learn and be a contributing member of a team

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Change the world. Love your job. As an Information Technology Intern, you will work within the Information Technology Solutions organization to support providing the infrastructure that will drive business growth, agility, innovation, process excellence, customer experience & global reach for TI. IT Solutions is strategically positioned to be the engine for TI's growth. The organization supports TI's applications and technology infrastructure for the company's critical design, sales, manufacturing, finance, operations and security functions. When you join the IT Service organization, you will broaden your perspective and learn the IT organizations and cultures, and build a strong network and develop cross functional skills. You will gain exposure to the variety of IT roles by having meaningful assignments from the start, because nothing beats real-world experience. IT Infrastructure Interns at TI have the opportunity to gain experience through different functions across IT such as: Site Reliability Engineer: In this role, you will leverage software engineering principles and technologies to implement solutions that improve the reliability, efficiency and scalability of our infrastructure services. You will have the opportunity to expand your knowledge and skills in a variety of technologies, including programming languages such as Python, relational databases, Linux and Windows operating systems, hypervisor technologies, storage platforms, big data platforms, AI/ML technologies, and cloud native computing such as Kubernetes. Network Engineer: Responsible for fortifying our network infrastructure to ensure its resilience, security, and optimal performance, all while ensuring our organization functions seamlessly. In this role, you will have the chance to expand your knowledge and skills in a wide range of network-related domains, including security, routing, switching, troubleshooting, fault identification, layer 4/7 load balancing, WAN/LAN management, packet capture techniques, VM administration, monitoring, DNS management, wireless networking, and the implementation of software-defined network solutions. System Administrator: Responsible for designing, implementing, securing and maintaining server, database, client, and application solutions. In this role, you will have the opportunity to expand your knowledge and skills in a variety of technologies, including client and server operating systems such as Windows, Linux, and MacOS, Active Directory/LDAP, hypervisor virtualization, storage platforms, high throughput computing, email and collaboration solutions. Mainframe specialist: In this role, you will provision, test and support TI's Mainframe Applications/Utilities and make needed enhancements to IBM products via user exits and In-line modifications. This will involve provisioning, testing and managing Mainframe software for z/OS, JES and other 3rd party products used to support the environment, using JCL, TSO, ISPF and Assembly/COBOL programming languages, interact with stakeholders, monitor environment leveraging various monitoring tools, troubleshoot and resolve issues, and provide assistance to application support teams. Put your talent to work with Texas Instruments - change the world, love your job! Texas Instruments will not sponsor job applicants for visas or work authorization for this position. Qualifications Minimum Requirements: Currently pursuing a bachelors degree in Computer Science, Computer engineering, Data Science, Data Engineering, AI, Machine Learning, and Software Engineering Cumulative 3.0/4.0 GPA or higher Preferred qualifications: Basic understanding of web development, programming (C, C++, Java, Perl, Python, R, SQL) and scripting Basic understanding of Networks, Operating systems (Windows, Unix) and Databases Ability to establish strong relationships with key stakeholders critical to success, both internally and externally Strong verbal and written communication skills Ability to quickly ramp on new systems and processes Demonstrated strong interpersonal, analytical and problem-solving skills Ability to work in teams and collaborate effectively with people in different functions Ability to take the initiative and drive for results Strong time management skills that enable on-time project delivery

IT Technician (Remote US-Based Only) | Nexis Builds Employment Type: Full-Time At Nexis Builds, we don't just construct buildings we engineer the future of infrastructure. As a civil engineering company, we power large-scale projects with cutting-edge technology, precision, and expertise. Our IT team is the backbone of our digital operations, ensuring seamless connectivity, cybersecurity, and technical excellence across all remote and on-site teams. We are looking for a highly responsive and solutions-driven IT Technician to support our workforce, troubleshoot critical technical issues, and maintain the reliability of our systems. If you thrive in a fast-paced environment where problem-solving meets innovation, this role is for you. What You'll Do Remote IT Support & Troubleshooting - Act as the first line of defense for IT issues, responding to and resolving tickets related to hardware, software, and network connectivity. - Diagnose and troubleshoot VPN, cloud storage, and remote desktop issues, ensuring uninterrupted workflow for engineering teams. - Assist employees with application errors, system crashes, and security alerts keeping disruptions to a minimum. System Maintenance & Optimization - Monitor and maintain company-issued devices, virtual desktops, and cloud-based workstations. - Oversee software updates, security patches, and performance enhancements for all users. - Configure and manage access permissions, user accounts, and multi-factor authentication (MFA) to maintain security. Network Security & Compliance - Ensure data integrity and cybersecurity compliance, implementing security best practices to protect sensitive engineering files. - Assist in IT audits and risk assessments, identifying vulnerabilities and strengthening our security posture. - Educate employees on phishing threats, secure password practices, and data protection. Collaboration & Process Improvement - Work closely with engineering, project management, and executive teams to align IT infrastructure with business needs. - Develop IT documentation, troubleshooting guides, and training materials for end-users. - Identify and recommend automation solutions to enhance efficiency. What You'll Need Technical Skills & Experience - Proficiency in Windows, mac OS, and Linux environments. - Hands-on experience with cloud platforms (Microsoft 365, Google Workspace, AWS, or Azure). - Strong knowledge of remote support tools (TeamViewer, AnyDesk, or RDP). - Experience managing VPNs, firewalls, and endpoint security solutions. - Familiarity with construction or engineering software (AutoCAD, BIM, or project management tools) is a plus. Soft Skills & Mindset - Ability to troubleshoot independently and resolve issues efficiently in a remote setting. - Excellent communication skills able to explain technical concepts to non-technical users. - A proactive, problem-solving mindsetalways looking for ways to improve IT workflows. - Strong attention to detail and ability to prioritize tasks in a fast-moving environment. Eligibility Requirements US-Based Candidates Only This role requires availability during business hours in US time zones to support our teams effectively. No Visa Sponsorship We do not provide visa sponsorship. Candidates must have valid work authorization in the US. Why Join Nexis Builds? Work From Anywhere (US-Based) Remote role with flexible work arrangements. Fast-Paced & Impactful Support a Fortune 500 company where IT directly powers large-scale engineering projects. Security-Driven Culture Be part of a team that values cybersecurity, efficiency, and continuous innovation. Growth & Learning Access IT certifications, mentorship, and career development programs. Ready to Power the Future of IT at Nexis Builds? If you are passionate about IT support, security, and problem-solving, wed love to hear from you! Apply now and become part of a team that's engineering tomorrows infrastructure today.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Compensation: $52,000.00 - $58,000.00Summary Provide escalated support and maintenance for client IT services including tablets, computers, mobile devices, printers, and other end-user hardware and software. Perform client device installation, repair, and upgrades to ensure optimal performance. Deliver timely and accurate support both in-person or remotely while adhering to all IT Service Management processes and procedures. Implements, strategize, and optimize the provisioning process. Essential Duties and Responsibilities include the following. Other duties may be assigned, as necessary. Assists in developing long-term strategies and support capacity planning to meet future IT needs Identifies and captures user requirements Conducts research on, evaluates, and recommends client devices, software, and related products for purchase Installs, upgrades, configures, maintains, and troubleshoots end-user hardware and software to ensure required desktop service levels Ensures accurate tracking of hardware through Asset Management procedures Performs minor equipment ordering Performs testing on new equipment and vets out the equipment's functionality for our environment Performs on-site and remote analysis, diagnosis, and resolution of complex PC, tablet, and mobile device problems for end-users. Recommends and implements corrective solutions, as needed Provides escalated level 2 Service Desk support for end-user software issues Support Problem Management activities within technical area of expertise Supports accurate Incident and Request Management information capture, prioritization, and ensure completion within SLA timeframes Supports new-hire orientation and onboarding requirements Performs IT onboarding process to ensure end users are “IT Ready” to continue through the HR onboarding process Collaborates with HR for onboarding process tracking, ID badge creation, onboarding process updates Collaborates with system and network administrators to ensure efficient operation of the company's client services environment If necessary, liaise with third-party support and equipment vendors Adheres to all IT Service Management policies and process areas (Incident, Problem, Request, Change, Knowledge, and Asset Management) Contributes to continual service improvement in all aspects of IT support function Consistently represents the company in a professional manner Maintains effective working relationship and cooperate with all personnel in the Company. Adheres to the Company's compliance (HIPAA, NIST) requirements as stated in the policy and procedure manual and all other related policies Performs other duties and responsibilities as assigned Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree preferred or 5 years of equivalent experience 2 years prior computer systems maintenance experience 2 years help desk experience (or equivalent certification / knowledge Procedural approach to understanding process / workflow Ability to create, change, and optimize work flow systems Excellent troubleshooting skills Excellent customer service skills Excellent phone etiquette Must possess the ability to multi-task and frequently change direction Ability to work during normal business hours, after hours as directed by manager, and on-call rotation Employee must also possess high-level understanding of at least one specialized IT discipline. These may include, but are not limited to: Microsoft 365 Administration EMR System Administration VOIP Phone System Management Printer Management/Deployment Meraki Networking Cybersecurity Vendor Management PowerShell\Python Scripting AI Digital Design API Development Data Analytics HIPAA\SOX Compliance Change Management Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer

Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial. Austin Industries has an outstanding opportunity for an IT Desktop Technician at our corporate headquarters in Dallas, Texas. The IT Desktop Technician will provide general and escalated support to all Employee-Owners at all headquarters, offices, and jobsites of all Austin operating companies. They'll focus on coordination, installation and implementation of all IT hardware and software including but not limited to, laptops, desktops, tablets, iPads, docking stations, monitors, audio/video equipment, phones, and wireless devices. Responsibilities: Provide on-site and remote maintenance, troubleshooting for computer hardware, peripherals, software, virus, network connection and mobile device configuration Recognize, diagnose, and resolves common system issues; may use remote desktop screen sharing software to quickly and accurately assist users with issues Responds to telephone calls, emails and ticket requests for technical support Software and hardware installations, updates and troubleshooting Audio/video conference setup and support Printer/scanner setup and support Document, track and monitor the problems to ensure a timely resolution Assist Asset department with imaging of new and upgraded equipment Track, document recurring problems, and recommend corrective actions to the appropriate IT team Other duties as assigned Qualifications: An associate degree in computer technology, information systems, or related field preferred but not required 2+ years of experience in computer technology support or related area Azure Fundamentals Certificate preferred Bilingual in Spanish highly preferred Knowledge of commonly-used concepts, practices, and procedures within field Excellent communication (written and verbal), analytical, customer services, and interpersonal skills Ability to work in a fast-paced, deadline driven environment Requirements: Be available to work at Austin Bridge & Road headquarters in Coppell, Texas as needed per rotating schedule Be available to travel to jobsites at least once every quarter Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position. Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned. Austin Industries is an Equal Opportunity Employer. See the “Know Your Rights” poster available in English and Spanish. About Austin Industries Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety. To learn more about our history, culture and operations, visit us at www.austin-ind.com. No Third-Party Inquiries Please This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( i.e. , payment must be required pursuant to the terms of a written agreement). Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company. Accessibility Note If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.

DHA, Housing Solutions for North Texas IT Technician Salary: $44,782 - 51,499 Join the team dedicated to providing affordable housing solutions across North Texas. At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As the IT Technician, you play an important role in helping provide user desktop support and related peripherals for the end-users in all other remote offices. Enjoy these benefits when you join the DHA team! Flex Work: 4.5 or 4-Day Work Week Paid Time Off + 12 Paid Holidays Retirement Plan with 5% Employer Contribution & 457(b) Deferred Compensation Plan Tuition Reimbursement Employee Assistance Program: Financial, Legal, Mental Health and Counseling Medical, Dental and Vision Plans Section 125 Pre-Tax Cafeteria Plan Health Savings and Flexible Spending Accounts Term Life Insurance: Short- and Long-term Disability Plans Key Responsibilities * Installs, configures, tests, monitors and deploys stand-alone and networked thin clients, laptops, computers, and telephony devices and associated peripheral devices. * Assists with management of on-prem and in-cloud services * Provides desktop support functions to assist users with procedures, and use of desktop and laptop computers, printers, telephones, and related peripheral devices. Analyzes and resolves performance problems involving application software packages, not limited to operating systems and associated firmwares. * Receives instruction or on-the-job training on basic structures of organization and any related technology updates. * Assists in writing ITR routine checklists, procedures. * Serves in a backup role for the Service Desk function as needed. Knowledge and Skills for Success A successful IT Technician has * Knowledge of DHA organization, operations, policies and procedures. * Knowledge of computer hardware and software use, installation, and configuration. * Knowledge of techniques for setting up and testing PC operation and data communication systems. * Knowledge of operation, maintenance and performance capabilities of hardware, software, mid-range, file server, PC operating systems and data communication systems and networks. * Knowledge of security systems procedures and access controls. * Knowledge of telecommunication equipment and peripheral devices. * Knowledge of MDM deployment and management. * Knowledge of licensing management and acquisition. * Knowledge of Azure AD and O365. * Effective customer-oriented service techniques. * Ability to install, configure and test system and application level software and upgrades. * Ability to analyze hardware and software related malfunctions and determining effective solutions. * Skill in operating and maintaining computer and communication systems, and related peripheral equipment and devices. * Communicating clearly and professionally, both verbally and in writing. * The ability to interact effectively with diverse groups of people. Qualifications * Associates Degree in Information Technology or related field * Two (2) years of computer product support experience * Or an equivalent combination of education and experience * A+ or MCP certification is required * MCDST certificate is required within 6 months of employment How to Apply Applications must be submitted online by using the Apply button at the top of this page. Be sure to answer every question on the application. Incomplete applications will not be considered. Please use N/A for questions that are not applicable to you. If you are interested in more than one open position at DHA, you must submit an application for each role. The employment history section of the application must be completed. We cannot accept a resume as a substitute. DHA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity and all employees and applicants are treated equally without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

WAN experience . If the person has had SolarWinds and Net Flow that would be excellent. If the person has their CCNP or any other Certifications, that would be nice! This team has more hands on than phone support. More like a level 3 support. The person needs to understand urgency and when to know when a problem needs attention. Additional Information All your information will be kept confidential according to EEO guidelines.

at Point of Rental Software About Point of Rental…At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to work each day. We're an international company, with offices in the United States, the United Kingdom, and Australia. Still, we're run like a family business - the meetings are few, and the bonding opportunities are genuine. And though we're in an industry based on taking items only as long as you need them before returning them, we're fiercely committed to our people. We work with every member of our staff to help them become the developer/salesperson/trainer/wizard they always wanted to be. Bring us your best. We'll make your best better.About the role…The role of an IT Technician is pivotal in delivering top-notch technical support to customers, ensuring seamless operation of IT systems within their organizations. This position involves offering vital assistance to users across all client bases, ranging from resolving basic user-account issues to tackling critical system challenges. Moreover, the IT Technician holds the responsibility of managing and upkeeping various devices and functionalities crucial for our Enterprise Rental Management Software. This role operates within a high-energy and challenging work environment.Job Responsibilities • Hardware configuration including but not limited to printers, scanners, and Windows PCs.• On-premise and cloud-hosted Windows Server (2008-2022) administration including server rebuilds (AD, GP, RDS, IIS installation and configuration).• Basic SQL database administration.• Network administration and setup (Router configuration including VPN deployments).• IT-related support of the Point of Rental software and Point of Rental licensing.• Basic Azure, AWS, and GCE administration with assistance from higher tiers of support.• Collaboration across departments to resolve customer IssuesQualifications• Strong problem-solving skills and attention to detail. • Proficiency in Microsoft Windows operating systems and Office 365 applications.• Associate's Degree or Higher or equivalent work experience.• Telephone/Remote Customer Support experience (Can be replaced with onsite experience or equivalent customer service experience).• Remote Windows Administration for offices of 1 to 15 users.• Basic understanding of networking concepts and protocols.• 1-2 years of experience in a similar IT support role.• Shift Schedule varies with the following options: 7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, or 10:00 am - 7:00 PM CST Monday-Friday.• Ability to participate in rotating On-Call Support required. • Basic Group Policy and Active Directory administration. Desired Skills• Small Business Network Routers and Switches (NETGEAR, Cisco, SonicWALL).• Dell Workstations and Servers setup and maintenance.• Microsoft SQL Server/Express 2019 setup and configuration.• Strong understanding of Microsoft Terminal Services/Remote Desktop Services.Advantageous Skills• Microsoft Certified Professional/Administrator.• CompTIA A+ and/or Net +.• Experience with Azure Cloud and AWS Cloud environments.Office Perks: Food/drink market, espresso & Keurig machines. Plus, friendly competitions of ping-pong, mini-golf, chess, and PS4. Job Type: Full-Time, Exempt. Salary + Benefits (Medical, Dental, Vision) + 120 Hours PTO + 100% 401K Matching (Up to 4%). M-F, Daytime Hours, Onsite Environment.POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will be considered regardless of race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for individuals with disabilities in employment. To request any special arrangements, please contact our Human Resources Department.

Hilltop Holdings Inc. is currently looking for a qualified student to join our Internal Audit department as a Summer Intern. This individual will work closely with our Internal Audit Manager to gain hands-on experience in the Internal Audit profession while assisting with several key initiatives across the company. This individual will gain exposure to the basic audit functions and will develop entry-level audit experience in the financial services industry including performing audit tests of SOX, business and/or IT general controls, checking sampled evidence documentation against specified criteria, and identifying any exceptions. Responsibilities Under the direction of the Internal Audit Manager, the intern will learn about SOX controls that are included in our financial reporting process Learn about Audit methodology (which is aligned with Institute of Internal Auditors (IIA) standards), including sampling, documentation standards, and issue writing Participate in discussion of SOX control issues and provide detailed examples in these discussions as necessary. The qualified intern will be guided toward appropriately concluding upon test results. Accompany and take notes in SOX process walkthrough interviews then complete documentation Perform audit tests of SOX, business and/or IT general controls, check sampled evidence documentation against specified criteria, and identifying any exceptions Provide input into the discussion of any exceptions with management Fill out workpaper templates documenting test results and conclusions according to IA methodology Draft language for any issues identified to be reported to management Report on the status of work to direct manager, and manage own time to complete tasks within established timeframes Other duties as assigned Qualifications High school diploma, GED, or equivalent. Some work experience (0 - 1 year) is preferred but not required Junior or Senior standing in related academic program - MIS, computer sciences, or other IT fields Excellent verbal, written, and communication skills Proven self-starter who can initiate tasks and follow up to completion Exceptional time management and organizational skills Exceptional analytical skills; above-average attention to detail Desire to learn about career opportunities in the audit and/or financial services industry Excellent PC skills, including Microsoft Office Suite Candidate MUST have authorization to work for any employer in the US without requiring sponsorship, whether in student status or not

ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… · Perform hardware and software break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitoring the infrastructure to identify/resolve issues · Respond to escalated end-user issues You possess … · Technical Associates Degree or equivalent preferred · 2+ Years of technical work experience in a corporate environment preferred · The ability to identify, develop and implement technical processes and solutions · Project development and management skills · Outstanding customer service skills Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set We can recommend jobs specifically for you! Click here to get started.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military