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Technical support specialist jobs in Gainesville, FL

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  • Analyst, IT Support

    Hydro In North America 3.8company rating

    Technical support specialist job in Gainesville, FL

    Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company. What we offer you Hydro employees can enjoy several benefits including: Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts Retirement Savings Education Assistance Bonus Plan Eligibility Parental Leave What you will be doing The Analyst, IT Support is responsible for maintaining the health and smooth operation of the computer systems infrastructure and locally supported business applications at Hydro's locations. This role ensures adherence to Hydro's Global IT Architecture Standards and Operational Processes. This position reports to the Senior Lead ITS Analyst. What will make you successful? Required Education/Experience: Bachelor's Degree in IT-related field, Computer Science, Engineering, or the equivalent of 10 years of work experience. Minimum of 7 years of experience in IT Technical Support. Minimum of 7 years of experience working with PC hardware, operating systems and software packages including Microsoft Office 365 applications. Minimum of 7 years working with LAN infrastructure. Minimum of 7 years of experience with printers used in manufacturing environments and Wi-Fi technologies. Preferred Skills/Qualifications: Experience in a manufacturing environment is preferred. Additional knowledge of IT infrastructure and business applications preferred. Excellent communication skills. Strong organizational and time-management skills. Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us. If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at **********************************
    $50k-78k yearly est. 3d ago
  • Associate PC Support Technician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Ocala, FL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The PC Support Technician is an intermediate position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side Support. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all time, mileage, and other requirements in an accurate and timely manner Understand all Safety policies and guidelines and works within the guidelines of policies on a daily basis Other duties may be assigned to meet business needs Education and Experience: Typically requires technical school certification or equivalent and 1-3 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Must meet all background requirements on an annual basis or as business needs require Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to work overtime as required Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must be able to pass annual criminal and motor vehicle background Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter Must own a basic repair tool kit
    $36k-63k yearly est. 60d+ ago
  • IT Help Desk Specialist - Medical Office

    The Cardiac & Vascular Institute 3.8company rating

    Technical support specialist job in Gainesville, FL

    Help Desk Specialist Hours of work: M-F Employment Type: Full Time Shift: Day Overview We are seeking a highly skilled and experienced IT Systems Administrator to design, implement, and optimize our hybrid IT environment across all TCAVI locations. This role will drive the standardization of systems, enhance performance, ensure compliance with healthcare regulations, and deliver a seamless technology experience for clinicians and staff. Key Responsibilities Troubleshoot user issues: Investigate and resolve computer software and hardware problems for end users across Windows/mac OS (and mobile where applicable). Frontline support: Receive and triage telephone calls, tickets, and chats from users seeking help with software (e.g., statistical, graphics, database, word processing, email), printing, and other systems. Discovery & diagnosis: Interview users to understand steps taken, reproduce issues, and determine root cause. Guided resolution: Walk callers through diagnostic procedures (including running diagnostic utilities) and provide clear, step‑by‑step instructions. Root‑cause determination: Identify whether problems stem from hardware (e.g., modems, printers, cables, phones), user procedures, configuration, or software defects. Collaborative problem‑solving: Partner with IT teammates to research issues, share findings, and develop solutions. Vendor coordination: Communicate software errors to vendors, recommend program changes, and open/track service requests with software and hardware providers for defective products. Additional Responsibilities (Typical for This Role) Log, prioritize, and resolve tickets in the service desk system within defined SLAs; escalate when appropriate. Set up and support user accounts, permissions, MFA, and email; assist with onboarding/offboarding. Support printers, peripherals, and basic network connectivity (Wi‑Fi, VPN, DNS, DHCP). Maintain knowledge base articles and user guides to drive self‑service and consistency. Contribute to endpoint hygiene (patching, updates, antivirus) and basic security best practices. Required Qualifications 1-3 years of IT Help Desk / Desktop Support or equivalent customer‑facing technical support experience. Working knowledge of common operating systems (Windows, mac OS), M365/Outlook or Google Workspace, and standard business apps (word processing, spreadsheets, databases, email, PDF tools). Familiarity with ticketing systems (e.g., ServiceNow, Jira Service Management, Zendesk, Freshservice) and remote support tools. Strong troubleshooting, documentation, and customer service skills; ability to explain technical concepts to non‑technical users.
    $40k-54k yearly est. 57d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Ocala, FL

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-45k yearly est. 9h ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support specialist job in Gainesville, FL

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $49k-67k yearly est. 24d ago
  • Technical Specialist HLA Histocompatibility in Florida

    K.A. Recruiting

    Technical support specialist job in Newberry, FL

    I have a Technical Specialist HLA Histocompatibility available near Newberry, Florida! Details - Full-time and permanent - Shift: Days - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, etc.) Requirements - College degree - CHT(ACHI) or CHS(ACHI) certification - Prior experience Click apply or email your resume to leah@ka-recruiting.com/call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min . REF#LM6717
    $65k-100k yearly est. 9d ago
  • Traffic Signal Installer/ITS Technician Foreman

    Chinchor Electric

    Technical support specialist job in Ocala, FL

    Chinchor Electric, Inc. is family owned and operated and has been in business for over 30 years. We are celebrating being one of the Nation's Top Workplaces after receiving the honor of being granted the Orlando Sentinel's 2024 Top Workplaces award! We are a Commercial and Industrial Electrical contractor, performing Heavy Industrial Electrical, Highway Lighting, Traffic Signalization projects, and much more. We work with both corporate clients and government entities and maintain yearly contracts with Orange, Seminole, Osceola, and Volusia counties, as well as the Florida Department of Transportation. We are proud to share that we are soon opening a second location in St. Augustine, Florida to serve Jacksonville and the surrounding areas. We have opportunities for advancement in both career and education. Chinchor Electric, Inc. is seeking highly motivated and hardworking experienced Traffic Signal and ITS Technician Foremen. We are currently hiring in the Central Florida area, St. Augustine, Jacksonville, and Pinellas County. Join our team, apply today! Educational Opportunities and Benefits: Medical (100% Employer-Paid Plan Options) Dental Vision Life Insurance 401K + Match Christmas Bonus Paid Time Off Employee Referral Program Advancement Opportunities Paid apprenticeship and training opportunities through the 4-year Florida Electrical Apprenticeship & Training (FEAT) and Northeast Florida Builders Association (NEFBA) apprenticeship programs. Paid certifications including: CDL-A Crane Certification (rigging, signaling, operating) IMSA Maintenance of Traffic Traffic Signal Technician Levels I, II, and III Job Type: Full Time, Hourly, Non-Exempt Pay: $28+ Hourly, Based on Experience Travel & night work may be required. MUST be able to work out of town and nights, on occasion. Traffic Signal Installer/ITS Technician Foreman Responsibilities: Oversee the daily operations of crews of traffic signal installer/ITS technician apprentices and traffic signal installers/ITS technicians. Work closely with the project superintendent and project manager to ensure the efficient and successful completion of projects from start to finish. Responsible for the installation and maintenance of electronic traffic control devices. Assemble, install, service, test, repair, and adjust electrical and mechanical components of traffic signals and related equipment including traffic signal poles, overhead traffic signals, overhead signs, pedestrian features, and other related signal components. Inspect electrical systems, equipment, and components to ensure code compliance. Other duties as assigned. Required Skills, Qualifications, and Experience: Strong problem-solving and critical thinking skills. Ability to thoroughly follow instructions. Ability to understand and anticipate the needs of team members. Excellent written and verbal communication skills. Ability to work well in a team environment. Knowledge of National Electrical Code (NEC) Proficient in Blueprint reading. Class A CDL *Preferred* Roadway Signing experience *Preferred* 3+ years of signalization and/or ITS experience *Required* 4+ years of experience supervising FDOT projects *Required* Physical Demands Must be able to perform multiple tasks and can handle the physical demands of the job, including but not limited to, digging using a shovel, standing, walking, kneeling, bending, crouching, pulling, pushing, climbing, and lifting at least 50lbs. Equal Opportunity Employer Chinchor Electric, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex or gender, marital status, veteran or military status, sexual orientation, sexual stereotyping, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Drug Free Workplace To help ensure a safe, healthy, and productive work environment for our employees and others, to protect Chinchor Electric, Inc. property, and to ensure efficient operations, Chinchor Electric, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. This policy applies to all employees and other individuals who perform work for Chinchor Electric, Inc.
    $28 hourly 20d ago
  • Preclinical Support Technician

    Jackson Laboratory 4.3company rating

    Technical support specialist job in Gainesville, FL

    We are growing! The Jackson Laboratory (JAX) has expanded capacity at a new state-of-the-art preclinical facility located at Momentum Labs in Gainesville, Florida. Learn More Here - *************************** The work schedule and work list for the incumbents is established based on operational demands and resource availability and may fluctuate based on the changing needs of the department. Staff members may be required to work weekend shifts, holidays, and overtime Key Responsibilities & Essential Functions: * Maintaining the operations of mouse rooms, assisting researchers by communicating any observations concerning their mice. * Basic Husbandry * Learn, practice and demonstrate with guidance basic proficiency in animal care, husbandry, colony maintenance, room maintenance and operations, sanitation, record keeping and relevant information systems, standard operating procedures, and staff request. * These duties may be conducted with varying requirements dependent on location such as standard animal room * Transport clean and soil supplies through materials airlock. * Progresses from straight transfer (no pups) to cages w/litter, aging, sexing, and weaning. Cage changing according to PI staff requests. * Successful and accurate daily Welfare check for proper food, water, bedding and wellbeing. Observe & report with guidance variances from health standard. * Identifies abnormal animals and how to report them. * Room Sanitation * Maintain accurate and legible cage cards and data input Packing and Shipping * Learns to ship packages internally, externally, and internationally following IATA, DOT, and applicable SOPs * Learns to Receive packages and confirm them using established software * Able to track, count, and move inventory from receiving to storage to point of use * Processes materials behind barrier following applicable SOPs * Works with applicable departments to utilize calibrated instruments to validate equipment. * Handles waste following proper waste streams and applicable SOPs * Other duties as assigned - Additional duties will be assigned on a day to day basis and the technician is expected to follow daily schedule to prioritize and performs tasks Other Knowledge, Skills, and Abilities: * High School diploma or GED and knowledge of barrier room function and animal husbandry as normally acquired with 3 months successful experience. * Successful completion of Primary Animal Care Training and successful completion of 90-day introductory period is required for advancement. * Demonstrated team player with professional, positive attitude and willingness to be flexible * Demonstrated ability to identify sick/ill/deviant mice with guidance. * Demonstrated ability to efficiently and accurately use word processing, web browser, and database software to record and report activities * Regular, reliable and consistent attendance in accordance with departmental and Laboratory guidelines * Ability to be accurate in transcribing/entering/extracting data. * Oral and written communications skills sufficient to clearly convey and receive information and ideas. * Interpersonal relationship skills sufficient to allow incumbent to function as an effective team member. * Ability to work in a fast-paced environment while consistently maintaining a positive and professional demeanor. ability to be flexible and multi-task. * Able to work flexible shifts (week-end/holidays). The hourly wage range is $19.00 per hour. CA-AM11 About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit ************ EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
    $19 hourly Auto-Apply 14d ago
  • IT Tech Support Rep

    Gleim 3.6company rating

    Technical support specialist job in Gainesville, FL

    located in Gainesville, Florida. Our IT department develops vital products for our customers and provides top-notch technical support, in addition to developing and maintaining in-house hardware, software, and networking systems. We are dedicated to providing our customers the most up-to-date solutions for all their learning, continuing education, and test preparation needs. Be part of a team within the IT Department that provides support for our external customers through emails and phones and for our internal staff directly. Installs computer software products, modifies/repairs hardware and resolves technical difficulties. Our shifts vary from 7:00 am - 9:00 pm Monday through Friday. Requirements: Must be able to work on-site in Gainesville, Florida Strong hardware knowledge Good customer service skills Able to problem solve Attention to detail Ability to multi-task A+ certification desirable but not required Able to work our various shifts Gleim Publications provides quality, easy-to-use self-study exam prep materials for accountants and pilots in the United States and throughout the world. Our mission is to maximize knowledge transfer while minimizing our customers' time, frustration, and expenses. Ultimately, we help people help themselves succeed in their careers. Join our exciting, fast-paced development team in a growth-oriented, creative, and energetic environment. We offer an engaging, positive, and challenging work environment with flexible hours, great benefits, and casual dress. References required. Drug testing and background check will be conducted upon a job offer. Gleim is a drug and smoke free workplace.
    $43k-70k yearly est. 60d+ ago
  • Technician Support Specialist

    Fidelity Manufacturing

    Technical support specialist job in Ocala, FL

    Description: Technician Support Specialist 1st Shift: 6:00a.m. - 4:30p.m., Monday - Friday Pay is $19.00 - $21.00 per hour Department: Service FSLA Status: Nonexempt Employee Perks As a team member at Fidelity Manufacturing, you'll enjoy: · Medical, Dental and Vision Insurance · Paid Holidays and Sick Time · Career advancement and bonus opportunities · Fun Events! · Paid vacation days · 401K · Learning and Development About Us FIDELITY MANUFACTURING is part of the backup Power Generation Industry. We design and build back up power packages (to include tanks and enclosures) for large and small health, industrial, and technology-oriented businesses that cannot have a power lapse at any time. Job Summary The main role of a Technician Support Specialist is to provide technician support from the factory. This includes but is not limited to working with others to build a scope of work, manage vehicles, tools, and job-related materials both by stocking the vehicles and shipment. Essential Job Functions Duties/Responsibilities: Locate and identify parts based on work orders, inventory sheets, or customer requests. Safely remove parts from or storage locations using hand tools, power tools, and equipment such as forklifts or hoists. Inspect parts for quality, damage, and usability before processing. Label, tag, and organize pulled parts for shipping. Maintain accurate records of parts removed, inventory adjustments, and completed orders. Ensure proper handling, storage, and disposal of hazardous materials (fluids, batteries, etc.). Keep work areas clean, organized, and in compliance with safety procedures. Provide customer service when interacting with customers or internal team members. Required Skills/Abilities: · Basic mechanical knowledge (ability to identify parts). · Ability to use hand and power tools safely and effectively. · Physical stamina and ability to lift 50-75 lbs regularly. · Strong attention to detail and accuracy. · Good communication and teamwork skills. · Basic reading and record-keeping abilities. Education and Experience: Understanding of an ERP system Basic understanding of Microsoft Excel and Word High school diploma or equivalent required Performance Expectations Safety, quality, accuracy, timeliness, reliability and thoroughness of work performed; gains the trust and respect of the service manager, co-workers and other employees; develops good working relationships with supervisors, co-workers and other employees. Equipment/Machinery Used Service truck, Forklift, Lull, Boom Lifts, Scissor lifts. Physical Requirement The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential function of this job. While performing duties the duties of this job the employee is regularly required to stand and or sit for long periods of time; walk on non-forgiving surfaces such as concrete, wood, and metal (to include metal or fiberglass ramps placed on 30-degree angles); climb stairs, balance climb, stoop, crouch and crawl; walk on hilly and uneven ground; use hands to handle and feet; lift, push, pull and/or move more than 50 lbs. without a mechanical aid and communicate with others. Working Conditions May be exposed to noise, dust, fumes, airborne particles, smoke (Not over OSHA Permissible Exposure Levels). Safety training is provided in accordance with applicable law, industry standards and company policy. Work environment is a manufacturing warehouse atmosphere with extreme temperature changes, loud noises and machinery with moving parts. Work environment could also involve some outside exposure. Acknowledgment This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the Firm. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability. Apply Now! Limited Job Opportunities are Available. All interested candidates MUST complete an employment application and pre-screen interview to be considered for the position. Fidelity Manufacturing ******************* Requirements:
    $19-21 hourly 13d ago
  • Systems Support Specialist

    Asset Living 4.5company rating

    Technical support specialist job in Gainesville, FL

    Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. Systems Support Specialist In general, the purpose of the Systems Support Specialist is to assist in the development and roll-out of special reports, new systems, and the maintenance of existing systems. The Systems Support Specialist is expected to take a hands-on approach to necessary duties to accomplish objectives and facilitate the successful performance of others. The Systems Support Specialist assists with migrations, Gross Potential Rent, and month-end reporting. The Systems Support Specialist will help resolve issues and assist employees with the property management software system. The Systems Support Specialist is the first point of contact with the support team. Essential Duties & Responsibilities Maintain the property management software & Quickbase system and create custom reporting. Maintain, generate, expand reporting in Quickbase system & general back end management upkeep. Maintain Tableau workbooks weekly. Assist with month-end reporting and potential gross rent. Assist with migrations. Develop and maintain the Microsoft dynamic CRM platform within Office 365, including developing new functionality, bug tracking/remediation, tracking leads and processes and timelines, adding users, daily maintenance and updating, etc. Integration of systems into the Microsoft Flow workflow product, including developing, expanding, and maintaining the trigger system for incorporating employee status change, weekly workbook files, etc. Creating and implementing new Microsoft forms for takeovers surveys, Due Diligence, etc. Develop, expand and maintain Asset power apps; updating of front-end of system and user interface side. Build, expand and maintain running reports in new Microsoft reporting platforms, including PowerBI and Microsoft Reporting Services. Access disparate data sources (Databases, XML, and flat files) and apply internal and external business rules, policies, and data quality measures Assess/verify the effectiveness and accuracy of new data sources Develop analytics visualizations, reports, and dashboards in Tableau and PowerBI Management of users, files, and processes for ShareFile application management. Generate monthly and weekly reporting, creating custom reporting as requested. Assist with special projects Assisting in resolving support tickets and holding a backup for support as needed. Education & Experience Bachelor's Degree preferred or two years of housing experience or equivalent. Property management software skills preferred; ResMan, Entrata, RealPage. Ability to understand and perform all on-site software functions; advanced computer and development skills required. Reporting & Support - able to assist with report distribution to clients, manage user administration, and assist with system support and compliance. Forward Thinking - this role requires someone who is analytical and can problem-solve quickly. Communication - This candidate needs to have the ability to clearly and professionally communicate with teammates and clients. Customer Service - this role requires someone focusing on providing extraordinary customer service experiences for internal and external clients. Problem Solving - this role requires someone who excels in troubleshooting and can analyze a problem quickly. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
    $40k-55k yearly est. 13d ago
  • INFORMATION TECHNOLOGY INTERNSHIP

    State of Florida 4.3company rating

    Technical support specialist job in Gainesville, FL

    Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $23k-36k yearly est. 51d ago
  • IT Specialist

    Precision Imaging Centers

    Technical support specialist job in Fleming Island, FL

    Full-time Description IT Specialist Experience: 3+ years in IT Skills Required: FortiGate: Proficiency in configuring and managing FortiGate firewalls. Arista: Familiarity with Arista network switches and routing protocols. VMware: Experience in virtualization using VMware technologies. MS Server and Windows Operating systems. MS Active Directory, DNS, IIS. Responsibilities: Maintain and troubleshoot network infrastructure, including firewalls, switches, and routers. Manage and optimize virtualization environments using VMware. Collaborate with other IT staff to ensure smooth operations and security. Provide technical support to end-users and resolve IT-related issues. Monitor system performance and implement necessary upgrades. Assist in disaster recovery planning and execution. Stay updated with industry trends and recommend improvements. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field a plus. Relevant certifications (e.g., Fortinet NSE, VMware VCP, Arista ACE) are a plus. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Demonstrated skills in a fast-paced IT environment. Healthcare experience a plus Benefits: Competitive salary based on experience. Health, dental, and vision insurance. Retirement savings plan. Professional development opportunities. Friendly and collaborative work environment. Requirements Bachelor's degree in Computer Science, Information Technology, or related field a plus. Relevant certifications (e.g., Fortinet NSE, VMware VCP, Arista ACE) are a plus. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Demonstrated skills in a fast-paced IT environment. Healthcare experience a plus Salary Description 75000
    $59k-87k yearly est. 5d ago
  • Wellness Support Technician (WST)

    The Wave International 4.0company rating

    Technical support specialist job in Lake City, FL

    Job DescriptionSalary: $18 JOIN OUR WELLNESS TEAM - ALL SHIFTS AVAILABLE The WAVE International is revolutionizing mental health and addiction recovery with our holistic approach. Join our mission to create healthier, happier lives for all. YOUR ROLE As a Wellness Support Technician (WST), at The Wave of North Florida location, you'll be on the frontlines of client care, providing supervision, support, and assistance throughout their recovery journey. You'll document client activities and behaviors, and motivate clients to participate in therapeutic programs in a dynamic, supportive environment. YOU'LL MAKE AN IMPACT BY: Following all policies and procedures related to client interaction, confidentiality, and supervision Ensuring client safety through appropriate supervision and location checks Transporting clients to and from outings while representing The Wave in the community Ensuring clients adhere to and attend their daily scheduled activities Documenting interactions and progress with clients as required by treatment plans Orienting new clients to the facility and completing necessary paperwork Conducting searches to maintain a drug-free and safe environment De-escalating agitated clients and providing supportive redirection Participating in staff meetings and attending all required training Adapting productively to changing circumstances and needs IDEAL CANDIDATE You see potential in every client and believe in holistic healing. Your compassionate approach creates a safe space for individuals on their recovery journey. You excel in high-pressure situations while maintaining a positive, can-do attitude. YOU'LL THRIVE HERE IF YOU HAVE: College Degree from an Accredited institution in BA and Psychology (Preferred) 1-3 years of experience in healthcare settings working with client safety and well-being Driver's License (Required) CPR Certification (Required) Strong proficiency with computers and technology Excellent communication skills, both verbal and written Ability to establish and maintain effective working relationships Adaptability to rapidly changing environments Skill in consulting with clients and interacting respectfully with family members Ability to remain calm in stressful situations WORK DETAILS: Job Type: Full-Time, Part-Time available Pay: Up to $18.00 per hour Schedule: Varies - 24/7 operation with on-call nights, weekends, and holidays may be required Setting: JCAHO accredited rehabilitation center Location: Winnsboro, SC, 29180 (in-person) Benefits: Flexible schedule and company benefits package for full-time employees Drug screening and background check required Physical demands include mobility throughout facility and ability to respond to emergencies READY TO MAKE WAVES? Join our team of dedicated professionals committed to making a difference in the lives of our clients. Your support as a Wellness Support Technician (WST) is invaluable in providing exceptional care.
    $18 hourly 14d ago
  • Resolutions Support Specialist

    Radiant Credit Union

    Technical support specialist job in Gainesville, FL

    Resolutions Support Specialist Role: To preserve the credit union's assets by preparing the appropriate paperwork and submitting the documentation package to maximize the credit union recovery. This position will also work with the appropriate parties to recover Credit Union collateral. Acts as backup to Resolutions Specialist as needed. Essential Functions & Responsibilities: Files legal paperwork on charged off loans and shares when applicable as per credit union policy and procedures. Submits charged off loans to 3rd party debt collection company when applicable as per credit union policy and procedures. Reviews, researches, and submits declaration page for proof of insurance and collateral protection refunds. Processes all GAP claims. Completes file maintenance on accounts for home address, updated phone numbers, email address, and proper coding of accounts. Handles returned loan payments. Receives and documents notice of bankruptcy. Initiates and oversees the process of repossessions from submitting repossession paperwork through the loan charge off. Reviews pending secretion claims, working with repossession agents, and preparing collateral for auctions. Performs backup duties to the Account Resolution Clerk on negative share accounts and on posting of debt management companies. Assists in processing and monitoring CUNA claims and administering deceased accounts when needed. Provides end of month collection support as needed. Performs other duties as assigned Performance Measurements: Accountability - Holds self-accountable for quality, timely and effective results. Follows determined objectives and priorities. Accepts responsibility for mistakes; complies with established systems and rules. Attention to Detail - Carefully thinks through assignments or situations and demonstrates logical thought (related to CU practices /processes), and attention to detail. Work is accurate and complete. Communication - Listens to others, processes information, and communicates appropriately. Gives feedback when requested and is receptive to feedback received. Keeps others informed and ensures message is received by end-user. Member Service - Meets the needs of both internal and external members. Delivers quality products and/or services; exhibits a can-do attitude. Job Knowledge - Meets job knowledge for current position level. Usually performs all tasks in expected time. Employee is continuing professional growth. Works with appropriate level of supervision and knows when to ask questions or ask for help. Usually uses available resources before requesting assistance. Decision Making, Problem Solving & Critical Thinking - Uses good judgment and solves common or routine problems. Understands how actions effect department and CU. Seeks advice or guidance when appropriate. Teamwork - Promotes team and departmental teamwork, Expresses positive expectations for others, speaks of team members in positive terms, shows respect for others. Knowledge and Skills: Experience: One month to twelve months of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Ability to troubleshoot, comprehend and follow complex technical procedures. Attention to detail. Basic Excel experience required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds.
    $31k-53k yearly est. 12d ago
  • Peer Support Specialist - Beacon Point

    Stewart-Marchman-Act Behavioral Healthcare

    Technical support specialist job in Ocala, FL

    Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave and Paid Holidays * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) Essential Job Functions: * Use own experience of recovery to help others. * Facilitate and lead support group meetings. * Develop recovery plans tailored to the individual's unique circumstances. * Assist individuals in identifying and utilizing resources in the community for further support. * Collaborate with mental health professionals to ensure comprehensive care. * Encourage self-advocacy among individuals to help them achieve their goals. * Document individual progress and maintain confidentiality of all personal information. * Participate in ongoing training and professional development opportunities. * Educate individuals, families, and the community about mental health and substance abuse. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High school diploma or GED. Willing to self identify as a person in recovery from substance abuse or mental health issues. Certification as a Peer Recovery Specialist is preferred. Must obtain certification as a Peer Recovery Specialist within one year of hire. Certification requires two years of living in recovery.Additional education and/or experience may be required per program requirements. Knowledge/Skills/and Abilities: * Assist clients in identifying and achieving their personal recovery goals. * Must be knowledgeable and have experience with care of adults with severe and persistent mental illness as well as chemically dependent adults. * Skills and competence to establish supportive trusting relationships and maintain healthy boundaries and respect for client rights and personal preferences. * Knowledge of the characteristics and problems of adults with severe and persistent mental illnesses, and/or chemical dependence. * Ability to quickly assess situations and use sound judgment in defusing potentially risk situations. * Ability to establish and maintain effective working relationships with other employees, medical and clinical professionals, and the general public. * Ability to prepare clear and concise client documentation/reports. * Ability to incorporate cultural and age appropriate care into all aspects of communication and service delivery. * Ability to communicate effectively both orally and in writing with other employees, program staff, persons receiving services, outside organizations, and others. * Share personal experiences to provide hope and encouragement. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary. Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.
    $31k-53k yearly est. 60d+ ago
  • IT Tech Support Rep

    Gleim 3.6company rating

    Technical support specialist job in Gainesville, FL

    located in Gainesville, Florida. Our IT department develops vital products for our customers and provides top-notch technical support, in addition to developing and maintaining in-house hardware, software, and networking systems. We are dedicated to providing our customers the most up-to-date solutions for all their learning, continuing education, and test preparation needs. Be part of a team within the IT Department that provides support for our external customers through emails and phones and for our internal staff directly. Installs computer software products, modifies/repairs hardware and resolves technical difficulties. Our shifts vary from 7:00 am - 9:00 pm Monday through Friday. Requirements: Must be able to work on-site in Gainesville, Florida Strong hardware knowledge Good customer service skills Able to problem solve Attention to detail Ability to multi-task A+ certification desirable but not required Able to work our various shifts Gleim Publications provides quality, easy-to-use self-study exam prep materials for accountants and pilots in the United States and throughout the world. Our mission is to maximize knowledge transfer while minimizing our customers' time, frustration, and expenses. Ultimately, we help people help themselves succeed in their careers. Join our exciting, fast-paced development team in a growth-oriented, creative, and energetic environment. We offer an engaging, positive, and challenging work environment with flexible hours, great benefits, and casual dress. References required. Drug testing and background check will be conducted upon a job offer. Gleim is a drug and smoke free workplace.
    $43k-70k yearly est. 28d ago
  • Wellness Support Technician (WST)

    The Wave International 4.0company rating

    Technical support specialist job in Lake City, FL

    💫 JOIN OUR WELLNESS TEAM - ALL SHIFTS AVAILABLE 💫 The WAVE International is revolutionizing mental health and addiction recovery with our holistic approach. Join our mission to create healthier, happier lives for all. ✨ YOUR ROLE ✨ As a Wellness Support Technician (WST), at The Wave of North Florida location, you'll be on the frontlines of client care, providing supervision, support, and assistance throughout their recovery journey. You'll document client activities and behaviors, and motivate clients to participate in therapeutic programs in a dynamic, supportive environment. 🔑 YOU'LL MAKE AN IMPACT BY: Following all policies and procedures related to client interaction, confidentiality, and supervision Ensuring client safety through appropriate supervision and location checks Transporting clients to and from outings while representing The Wave in the community Ensuring clients adhere to and attend their daily scheduled activities Documenting interactions and progress with clients as required by treatment plans Orienting new clients to the facility and completing necessary paperwork Conducting searches to maintain a drug-free and safe environment De-escalating agitated clients and providing supportive redirection Participating in staff meetings and attending all required training Adapting productively to changing circumstances and needs 💎 IDEAL CANDIDATE 💎 You see potential in every client and believe in holistic healing. Your compassionate approach creates a safe space for individuals on their recovery journey. You excel in high-pressure situations while maintaining a positive, can-do attitude. ✨ YOU'LL THRIVE HERE IF YOU HAVE: College Degree from an Accredited institution in BA and Psychology (Preferred) 1-3 years of experience in healthcare settings working with client safety and well-being Driver's License (Required) CPR Certification (Required) Strong proficiency with computers and technology Excellent communication skills, both verbal and written Ability to establish and maintain effective working relationships Adaptability to rapidly changing environments Skill in consulting with clients and interacting respectfully with family members Ability to remain calm in stressful situations 📋 WORK DETAILS: Job Type: Full-Time, Part-Time available Pay: Up to $18.00 per hour Schedule: Varies - 24/7 operation with on-call nights, weekends, and holidays may be required Setting: JCAHO accredited rehabilitation center Location: Winnsboro, SC, 29180 (in-person) Benefits: Flexible schedule and company benefits package for full-time employees Drug screening and background check required Physical demands include mobility throughout facility and ability to respond to emergencies 🌊 READY TO MAKE WAVES? 🌊 Join our team of dedicated professionals committed to making a difference in the lives of our clients. Your support as a Wellness Support Technician (WST) is invaluable in providing exceptional care.
    $18 hourly 47d ago
  • INFORMATION TECHNOLOGY INTERNSHIP

    State of Florida 4.3company rating

    Technical support specialist job in Ocala, FL

    Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $23k-36k yearly est. 51d ago
  • Peer Support Specialist - Part Time - Beacon Point

    Stewart-Marchman-Act Behavioral Healthcare

    Technical support specialist job in Ocala, FL

    Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave and Paid Holidays * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) This is a part-time position Essential Job Functions: * Use own experience of recovery to help others. * Facilitate and lead support group meetings. * Develop recovery plans tailored to the individual's unique circumstances. * Assist individuals in identifying and utilizing resources in the community for further support. * Collaborate with mental health professionals to ensure comprehensive care. * Encourage self-advocacy among individuals to help them achieve their goals. * Document individual progress and maintain confidentiality of all personal information. * Participate in ongoing training and professional development opportunities. * Educate individuals, families, and the community about mental health and substance abuse. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High school diploma or GED. Willing to self identify as a person in recovery from substance abuse or mental health issues. Certification as a Peer Recovery Specialist is preferred. Must obtain certification as a Peer Recovery Specialist within one year of hire. Certification requires two years of living in recovery.Additional education and/or experience may be required per program requirements. Knowledge/Skills/and Abilities: * Assist clients in identifying and achieving their personal recovery goals. * Must be knowledgeable and have experience with care of adults with severe and persistent mental illness as well as chemically dependent adults. * Skills and competence to establish supportive trusting relationships and maintain healthy boundaries and respect for client rights and personal preferences. * Knowledge of the characteristics and problems of adults with severe and persistent mental illnesses, and/or chemical dependence. * Ability to quickly assess situations and use sound judgment in defusing potentially risk situations. * Ability to establish and maintain effective working relationships with other employees, medical and clinical professionals, and the general public. * Ability to prepare clear and concise client documentation/reports. * Ability to incorporate cultural and age appropriate care into all aspects of communication and service delivery. * Ability to communicate effectively both orally and in writing with other employees, program staff, persons receiving services, outside organizations, and others. * Share personal experiences to provide hope and encouragement. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary. Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.
    $31k-53k yearly est. 60d+ ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Gainesville, FL?

The average technical support specialist in Gainesville, FL earns between $27,000 and $70,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Gainesville, FL

$44,000

What are the biggest employers of Technical Support Specialists in Gainesville, FL?

The biggest employers of Technical Support Specialists in Gainesville, FL are:
  1. HYDRO
  2. Sandvik Coromant
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