B-Level Technician
Technical support specialist job in Greenville, MI
Now Hiring
Incoming Inspector/ Quality Technician
Reports to: Quality Manager
Salary: Hourly Non-Exempt
Middleby Refrigeration is seeking a detail-oriented Incoming Inspector to support our Quality team in Greenville, MI. This role is responsible for inspecting incoming raw materials and components to ensure they meet engineering specifications and quality standards before being released to production..
The ideal candidate has a strong eye for detail, is comfortable working with measurement tools and technical documentation, and understands the importance of quality in a manufacturing environment. This position plays a critical role in preventing defects, maintaining product integrity, and supporting uninterrupted production flow across our U-Line, Marvel, and Viking Refrigeration brands.
Perks you can expect from us:
A competitive benefits package including 401(k) matching
Company provided life insurance, short and long-term disability insurance
Paid time off at start
Paid holidays
Tuition reimbursement
Employee referral program.
Expected Hours of Work:
This position is full-time. The general scheduled workdays are Monday through Thursday 10 hour shift.
Position Overview:
The Incoming Inspector / Quality Technician is responsible for inspecting incoming raw materials and components to ensure they meet established quality standards and engineering specifications. This role performs visual and dimensional inspections, interprets technical documentation, and documents inspection results to prevent non-conforming material from entering production. The Incoming Inspector / Quality Technician plays a critical role in supporting product integrity, supplier quality, and uninterrupted production flow while ensuring compliance with company quality systems and safety standards.
Responsibilities:
Perform incoming inspections by conducting visual, dimensional, and functional checks using appropriate measuring tools, including calipers, gauges, and other inspection equipment.
Review and interpret engineering drawings, specifications, purchase orders, and work instructions to ensure materials meet required standards.
Accurately document inspection results, measurements, discrepancies, and quality issues in designated systems and records.
Identify non-conforming material and generate Non-Conformance Reports (NCRs) in accordance with quality procedures.
Collaborate with the Supplier Quality Engineer and cross-functional teams to address non-conforming material (NCM) and support corrective actions.
Approve and release accepted materials for production, ensuring proper identification, labeling, traceability, and documentation.
Other Duties: Perform additional tasks as assigned to support quality and production goals.
Requirements:
Qualifications:
High school diploma or GED required; technical training or quality-related coursework preferred
Previous experience in quality inspection or manufacturing environment preferred
Ability to read and interpret engineering drawings and specifications
Proficiency using inspection and measurement tools (calipers, micrometers, gauges)
Strong attention to detail and documentation accuracy
Basic computer skills, including data entry and Microsoft Office
Effective communication and teamwork skills
Ability to stand, walk, and lift up to 50 lbs. in a manufacturing environment
Must pass pre-employment drug screen and background check
Working Conditions:
Manufacturing / facility environment
Monday- Thursday
Overtime as needed
If interested in the position, Click here to Apply!
PI62bdc4c12ec4-31181-39282904
Data Center IT Technician
Technical support specialist job in Grand Rapids, MI
Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers.
Job Description
Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment.
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Manage and maintain Technicians, day to day operations and appropriate project staffing requirements.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High School Diploma or GED required
1+ years of related work experience with server builds in a production data center environment.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
Candidate must be able to lift up to 50 lbs throughout the day
Candidate must possess strong communication skills
Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position.
Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred
Knowledge, Skills, and Abilities
Knowledge of cable limitations to daily work (distance limitations, etc.)
Able to read installation drawings (Visio drawings/spreadsheets).
General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).
Basic understanding of Unix / Windows booting process and commands.
Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Understand System Command Language (Unix, Windows).
Able to lift heavy equipment/items.
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.
Able to work days/nights/weekends/holidays, if needed and/or required.
Must be able to travel up to 20% of the time to support additional data center locations as needed.
Additional Information
This position reports to the Data Center IT Lead.
All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position.
Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.
Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.
IT Support Specialist
Technical support specialist job in Grand Rapids, MI
Chervon is one of the world's largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We design, engineer and market power tools and outdoor power equipment within our brand portfolio- EGO, FLEX and SKIL and for other highly respected private brands. With world-class R&D, design, manufacturing, supply chain, marketing, sales, and service teams throughout the world, we do it all.
Summary of Responsibilities:
Provide technical support to external and internal customers relating to personal computers and desktop applications. Evaluate functional requirements and support on-going effective utilization of applications. This role requires external vendor interactions for support of IT service delivery.
Key Job Responsibilities:
Support Windows and Mac desktop applications, including user interface, word processing, spreadsheet, database and application system integration tools.
Set up, upgrade and install desktops and laptops. Configure, test, and install hardware, operating systems, peripherals and application software. Solid understanding of PC Imaging concepts and systems.
Provide desktop technical support to all external and internal customers. Evaluate desktop (personal computers, printers, faxes, etc.) requirements and issues; and identify and recommend/implement corrective action.
Assist IT applications group in support of administrative applications including Office 365, Adobe Cloud Services, etc.
Support VOIP phone system for call center.
Support IT service requests and hardware procurement including New Hire setups and Separation removals. Work closely with the Network and System engineers (Regional & Global) in supporting the day-to-day operations of IT infrastructure. Utilize and have solid understanding for using IT Service Management tools & ticketing systems.
Provide administration and support of:
Active Directory, DNS, DHCP, etc.
ShoreTel Telephony systems
Communicate project/request status and issues to IT management and IT customers. Notify management of issues and recommended solutions to ensure projects are completed, on-time, on-budget, and meeting project requirements from the business customer (in scope).
Develop/identify training manuals and in-person sessions; coordinate training of users on desktop applications. Responsible for keeping support documentation current and published for team collaboration.
Maintain up-to-date knowledge and awareness of company labs and desktop application products and trends.
Support Microsoft Azure Cloud and Mitel phone system.
Undertake responsibility and authority to identify departures from the quality system or test procedures and document such observations in accordance with the prescribed complaint system.
Lead and/or assist with projects including new site implementations related to networking, computer/printer connectivity, and telephony.
Perform other duties as assigned.
Required Education and Experience:
Minimum of 1-3 years of relevant experience.
Understanding of networking concepts and VOIP phone system setup.
Have a broad knowledge of personal computers (Windows and Mac), both hardware and software, preferably in a Microsoft network environment.
Have a general knowledge of the Internet and related services such as e-mail and be able to assist users.
Ability to configure, install and troubleshoot hardware and peripherals is required.
Have a broad knowledge of Windows, Microsoft Office 365 and Mac. Technical certifications a plus.
Excellent verbal and written skills are required to deliver exceptional customer service.
Travel:
Less than 10%.
Work Environment:
This job operates in professional office, retail, and outdoor environments as well as virtually. Chervon North America operates in a casual and fun environment. We offer a very competitive benefits package including health, dental, vision, short/long-term disability, life insurance, parental leave, a generous 401(k) match, an open PTO program and a hybrid work environment.
We think Chervon is a great place to work! Be part of our new future!
Better Tools. Better World.
Chervon North America, Inc. is an Equal Employment Opportunity Employer committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, age, religion, color, marital status, national origin, sexual orientation, disability, gender, pregnancy, military status, order of protection status, transgender status, genetic information, or any other category protected by law.
#LI-Hybrid
Auto-ApplyTechnical Support Specialist I
Technical support specialist job in Kalamazoo, MI
Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Installs new and replacement PC / Server-related hardware and software by:
* Installing new and replacement PCs for end-user departments, as directed by the Manager.
* Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users.
* Maintaining required documentation according to established departmental policies and procedures.
* Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in.
*
Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by:
* Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems.
* Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person).
* Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation.
* Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer.
* Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies).
Programs, Installs and Troubleshoot Printers by:
* Unboxing, assembling and installing new printers
* Configuring printers to work on the network and work with analyst on application setup
* Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology.
* Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies.
* Completing other job-related duties and special projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred.
IT Support Specialist I
Technical support specialist job in Lawrence, MI
Job Goal(s):
The overall job goal of the IT Support Specialist I is to serve as a team player for technical support of staff and service functions. Responsible for installation of computer equipment, software and client network software; troubleshooting and repair of computer hardware, support for repair of media and telecommunications equipment, and support for Microsoft network management. Maintain a high standard of customer service philosophy and responsiveness to staff computer needs.
Minimum Qualifications:
Education:
Associate's degree in a computer-related discipline or related field required. Extensive technical experience related to the area of assignment may be considered as a substitute for the degree requirement.
Work Experience:
Two years of computer technical support experience and experience with a wide range of electronic media technologies.
Skills:
Require extensive knowledge and skill level for installation, maintenance and repair of current personal computer hardware, operating systems, network connections and software
Possess excellent communication skills and the ability to interact effectively with both technical and non-technical personnel
Possess demonstrated leadership skills
Essential Job Functions:
Demonstrate excellent customer-focused attitude and service skills.
Serve as a team player for technical support staff and service functions.
Set up and install new computer systems, including hardware, client network software and application software.
Diagnose computer, network and data communications malfunctions; perform maintenance and repairs on computer hardware and peripherals.
Perform on-site maintenance and repair services on computer, media and telecommunications hardware and peripherals.
Perform problem analysis to resolve system hardware and application issues.
Perform diagnosis of problems, providing solutions within area of responsibility, and/or through consultation with the District Technology Coordinator; and coordinate implementation of fixes and enhancements.
Provide backup for other team members, as required.
Create and maintain all appropriate system documentation.
Maintain inventory of computer technology-related equipment, supplies and parts.
Maintain appropriate records of equipment repairs and costs.
Work cooperatively with other technical support staff to perform the above duties.
Communicate appropriately and effectively with District Technology Coordinator, co-workers, District staff and public.
Perform other related duties as assigned by the District Technology Coordinator
Regular and reliable, in person attendance
Valid driver's license required.
Terms of Employment: As per master agreement and provisions established by the Van Buren Board of Education.
This posting and our online application can be found on the Van Buren ISD's website at ************* under Employment. If you do not have access to a computer with internet access, you may use a computer at VBISD by calling ************.
Position is open until filled.
In-house staff must fill out the online internal application.
Tier 2 IT Technician - Grand Rapids MI
Technical support specialist job in Grand Rapids, MI
Job DescriptionApplied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year.
Essential Duties and Responsibilities:
Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices.
Troubleshooting, resolving, or escalating client technical issues as needed
Updating client documentation in document retention system
Recommending procedure modifications and improvements
Answering customer phone calls as needed
Providing guidance and support to Tier 1 IT Technicians
Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following:
Windows PC, Mac, and server operating system environments
Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word
Microsoft 365 Management
Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices
Cloud VOIP Systems
Excellent customer service skills are essential
Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously
Ability to quickly learn, understand, and manage new systems related to information technology
High degree of flexibility and problem solving.
Cisco Meraki, experience preferred
ConnectWise Suite, experience highly preferred
Requirements Include:
Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred.
Three or more years' experience in an IT related role
One of the following certifications is required:
A+ Certification
NET+ Certification
Microsoft Certified Professional (MCP)
Cisco Certified Network Associate (CCNA)
Server Plus
Other IT related certification
Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center.
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Desktop support
Technical support specialist job in Kalamazoo, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Desktop Support Representative Distributed Client Services
Location:
Kalamazoo, MI
Duration:1+ year (with possible extension)
Job id:
17-72488
·
Skills Overview
Deskside Support Tech. Must be experienced in DESKSIDE support
·
Win7/Win XP OS support. Troubleshooting
·
Office 2003/2007/2010 support
·
end user trouble shooting skills
·
Break/fix support. IMAC, data migration, pc refresh.
·
Installation, configuration and maintenance of windows, hardware's and software's.
·
Desktop and laptop installation ,configuration and upgradation
·
Support and troubleshoot windows XP and windows 7/Migrations
Additional Information
For more information, Please contact
Shubham
************
Data Center IT Technician
Technical support specialist job in Grand Rapids, MI
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.
The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.
**Responsibilities**
+ Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
+ Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
+ Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
+ Rack and stack customer equipment.
+ Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
+ Conduct carrier circuit maintenance.
+ Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
+ Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
+ Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
+ Maintain detailed written records of all work activity.
+ Escalate SRs that require additional information.
+ Determine work priorities from the ticketing queue and ensures adherence to all commit times.
+ May perform other duties as assigned.
**Qualifications**
+ High school degree or equivalent.
+ 2+ years of related work experience with server builds in a production data center environment.
+ Ability to lift up to 50 lbs throughout the day.
+ Ability to read installation drawings (Visio drawings/spreadsheets).
+ Knowledge of cable limitations to daily work (distance limitations, etc.).
+ Basic understanding of Unix / Windows booting process, commands, and system command language.
+ Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
+ Experience with troubleshooting all circuits with carriers.
+ Ability to work days/nights/weekends/holidays, if needed and/or required.
+ Strong communication skills.
+ Proficient in MS Office and Outlook preferred.
+ One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Technical support specialist job in Grand Rapids, MI
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
EUC technician/Site IT Support
Technical support specialist job in Muskegon, MI
Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms
End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
Smart hands support for Server and Network devices
Train the Trainer
Base Salary Range: $50,000 - $60,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
IT Manufacturing Technician
Technical support specialist job in Kalamazoo, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
IT Manufacturing Technician
Technical support specialist job in Kalamazoo, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
Information Technology Technician
Technical support specialist job in Grand Rapids, MI
Kent ISD
Non-Union Hourly Classified, Grade 4
7.5 hours per day, 260 days per year (year round)
The Information Technology Technician provides tier 1 and tier 2 supports to the staff and students at Kent ISD and at districts that contract IT services from the Kent ISD technology department. The primary focus of the IT technician is to ensure that technology is available as needed to support the educational process.
Job Qualifications:
Bachelor's degree in CIS or a related field preferred
Certification as IT Technician preferred (CompTIA A+ or Microsoft Certified IT Professional)
Must have technical knowledge and experience in desktop installation and troubleshooting of Windows, Mac OS, iOS and Android operating systems with experience in Chrome OS helpful
Must have the ability to remotely troubleshoot hardware and software issues
Must be knowledgeable in Active Directory for both user and management aspects
Needs technical knowledge and experience in desktop installation and troubleshooting of educational and office applications. Examples include Microsoft Office Suite, PowerSchool, Adobe Creative Suite, Sophos Anti-virus, FileMaker Pro, AutoCAD, SCCM, Track-it, TeamViewer, Camtasia, Java, and Kronos
Must have the ability to solve a wide range of desktop software and hardware problems, including virus and Spyware removal
Effectively and efficiently conduct work via time management, organizational skills and attention to details
Excellent customer service skills
Available to periodically work after hours in support of testing and troubleshooting
Timely and effective communication, both verbal and written
Specific Duties and Responsibilities:
Diagnose and resolve computer problems.
Deploy new computer equipment.
Provide orientation and guidance to users on new ISD software.
Repair laptop and desktop computers.
Maintain records of repairs and work in the Help Desk system.
Install and configure appropriate software and functions according to specifications.
Effectively manage system documentation for disaster recovery purposes.
Ability to travel to schools/programs throughout the region.
Maintain data confidentiality and FERPA compliance.
Effectively communicate, both written and in person, with Kent ISD and constituent district staff.
Collaboration with colleagues and vendors to achieve departmental and project outcomes.
Demonstrated ability to manage multiple assignments with competing priorities, while maintaining attention to details.
Commitment to quality customer service both internal and external customers
Adhere to cybersecurity safeguards and protocols
Regular and consistent employee attendance
Adhere to departmental processes and procedures, as well as Board policies
Benefits: Robust benefit package includes full medical, dental, and vision insurance; generous paid sick and vacation days; State of Michigan School Employment retirement program; Kent ISD is a participating employer for the Public Student Loan Forgiveness program (PSLF plan) for eligible Federal student loans.
Please note, due to the large number of applications, we are unable to attend to e-mail or telephone inquiries on application status.
The final candidate for this position will be required (at their cost) to furnish Kent Intermediate School District with a current Michigan State Police and FBI criminal records LiveScan check prior to our recommendation to hire.
The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Alternative requirements that may be appropriate and acceptable to the School Board may be considered. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The District does not discriminate on the basis of race, color, national origin, ethnicity, religion, sex (including gender identity or expression, sexual orientation, pregnancy, childbirth, or a related condition), age, height, weight, familial status, marital status, military service, veteran status, genetic information, disability, or any other legally protected basis, and prohibits unlawful discrimination, including harassment and retaliation, in any education program or activity that it operates, including in admission and employment. The Coordinator for Title IX, Section 504, the Age Discrimination Act and Title II is: Dave Rodgers, Assistant Superintendent of Human Resources
IT Internship (Help Desk) - Part Time
Technical support specialist job in Ada, MI
Verdant TCS is a leading company in IT Managed Services and Managed IT security systems. We're now hiring a Help Desk Technician Intern to help us keep growing.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat
Provide customer assistance
Document customer interactions
Run diagnostics to resolve customer reported issues
Escalate issues to the next Tier with next level of difficulty
Install, make changes and repair computer hardware and software
Follow-up with customers to ensure issues are resolved
Qualifications for Help Desk Technician
Proficiency with iOS and Windows computers
Excellent oral communication skills
Detail oriented in order to keep detailed notes on tickets
Ability to diagnose and resolve basic computer technical issues
Knowledge of Microsoft Office 365, Google G-Suite, and other domain services
Email Client Configurations
Networking (basic understanding of switches, firewalls, VPN clients, wireless networking)
Basic experience with Windows Server Active Directory, DNS, DHCP
IT Security Intern
Technical support specialist job in Grand Rapids, MI
Are you interested in an internship that provides a unique perspective to the education field? Join National Heritage Academies (NHA) this summer as a IT Security Intern!
This is a paid in-person internship in our Grand Rapids Service Center office. The duration of the internship is mid-May through early August. Internships are for those enrolled in a college/university program or a recent graduate. For candidates that don't meet this criteria, please explore our other open positions here.
About Us:
NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission of transforming lives by working together to help students build the knowledge, character, and skills they need to succeed. Our goal is for each student to grow as part of a caring community that encourages them to thrive in college, their careers, and in life.
In this role, you will work at our Service Center located in Grand Rapids, Michigan. This is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. We would like to add you to our NHAmazing team! Sound good to you? Keep reading!
In This Role:
The IT Security Team seeks a hard-working self-starter ready to gain knowledge and experience. This position will work directly with our cyber security team and can work on what interests you most. Some of the areas our intern may cover include:
Engaging in impactful work by identifying potential threats, fortifying defenses, and contributing to the full spectrum of Cyber Security operations.
Collaborate with a dedicated team of cybersecurity experts focused on safeguarding our digital infrastructure and information assets.
Rapid7 IDR/IVM SIEM
Vulnerability Assessment
Governance, Risk, and Compliance
Ticket Management
Qualifications:
Pursuing or recently obtained a degree in Computer Science, Information Technology, Cyber Security, or a related field.
Analytical and problem-solving skills to identify vulnerabilities and suggest mitigation strategies. - Preferred
Attention to detail and the ability to analyze logs, reports, and security-related data. - Preferred
Good communication skills to effectively collaborate with team members and convey technical information clearly.
Demonstrated interest in Cyber Security, possibly through coursework, personal projects, or participation in relevant clubs, hackathons, or cybersecurity competitions.
What We Offer You:
40 hours/week
Onsite Monday through Friday, 8am-5pm
$20/hour
Scheduled events and meetings with company leaders!
Formal program to help you grow professionally!
Opportunity to share in a formal presentation your internship work.
Please click here to learn more about our core values.
National Heritage Academies is an equal-opportunity employer.
Auto-ApplyDeskside Technician I
Technical support specialist job in Whitehall, MI
Stefanini has a Deskside Technician position in Whitehall, MI. We are looking for someone who is a self-starter, has excellent customer service and strong MS Office skills; including Office 365 is a must. The position will require an individual to solve customer support issues by visiting the end-user's location. The technician will be located at the customer's facility providing support in an office or manufacturing environment that will consist of standard PC hardware and software troubleshooting.
Qualifications
REQUESTED QUALIFICATIONS:
· 2+ years of experience providing desk side support.
· Excellent troubleshooting skills including: hardware, software, printing, networking, file shares, etc.
· Proficient in the latest Microsoft Office Applications (Office 365)
· Remedy Software or related ITSM ticketing tool experience - Remedy preferred
· Printer support can include barcode printers, various types of scanners (mainly HP and Sharp)
· Ability to resolve Windows7 Operating System Issues and Errors
· Network troubleshooting skills and knowledge (mainly Cisco)
· Understanding of Symantec Virus Scan software
· Customer infrastructure support (wiring and connectivity)
· Proficient in Microsoft Active Directory
· Ability to maintain and abide with compliance activities driven from a central compliance group
· Experience with computer asset tracking and lease management
· Working knowledge of Cisco devices/networking is preferred
· Some experience with support and administration of telephones (PBX system and/or VoIP system).
· Ability to communicate technical information to non-technical audiences
· Strong sense of customer service
· Good organizational skills
· Excellent Verbal and Written Communication Skills
· Ability to sift through technical issues and know what to do next and/or when to escalate for help
· Technical degree or equivalent end-user supporting experience
· Ability to multi-task
· Team-oriented / team player / ability to share ideas as well as listen to ideas
· Ability to walk and bend and perform labor-related duties of connecting computer equipment
· Ability lift up to 50 lbs. when moving electronic equipment
Additional Information
Contract
IT Intern
Technical support specialist job in Grand Rapids, MI
Looking for an internship where you can use your information systems, computer science or related degree to get your career started? As a 2021 Offensive Shield Intern, you will get on -the -job training, mentoring, and real -world experience in your field. OSS employees are well trained and able to access vast professional resources to develop their careers. It's a great place to start your career in IT.
This is not an unpaid internship where you'll spend your days making copies and coffee. You'll earn a competitive wage and put your education into action while learning real, marketable skills with a growing company that is hiring. You'll participate in team projects, social events, volunteer work and professional development training.
Responsibilities
Work on various IT projects as assigned.
Assist in the deployment, configuration and testing of new workstations, peripheral equipment, and software.
Respond to user requests for service, troubleshoot problems and resolve to the end -user's satisfaction.
Use our IT systems management platform to log and complete support requests, incidents, and properly maintain IT assets.
Support PC hardware components, desktop operating system software, and application software.
Report issues to system administrators for escalation.
Other duties as assigned.
Requirements
A rising junior or senior pursuing a bachelor's degree in information systems, computer science, engineering or other related field from an accredited four -year college or university.
Experience with coding skills of Microsoft .net, Java, Python, etc.
Proficient in Networking and Active Directory
Excellent communication skills - both technical and non -technical
Ability to work and team with a multitude of different people to balance demands
Excellent research, troubleshooting, and fact -finding skills
Competent to consider most business implications of the application of technology to the current business environment
Commercial Lines / IT Operations Servicing Intern
Technical support specialist job in Grand Rapids, MI
Internship Description
OVD Insurance offers paid internship opportunities for current students who are interested in pursuing careers in the insurance sector. Our summer internship program presents opportunity for participants to gain insights and experience within the industry. The OVD Commercial Lines (CL) department provides an excellent setting for aspiring professionals looking to start a career in commercial insurance. Our CL Servicing Team has two distinct positions - Account Managers (AM) and Account Coordinators (AC). Each position involves servicing responsibilities related to designated accounts. The AM serves as the main point of contact for clients, while the AC acts as a support to the AM. Both positions are engaged from the beginning to the end of the process and throughout the policy's lifespan, setting OVD apart from other agencies.
The above roles require extensive use of Applied EPIC, OVD's agency management system, and its suite of extensions. This system is administered by the P&C Technology Manager. Interns will gain a comprehensive understanding of this system, enabling them to assist with routine requests, maintenance, and data quality initiatives. This internship will shine a light on the intricacies of processing new and renewal business as well as provide exposure to agency operations. It also provides valuable insights which are advantageous for individuals looking to pursue a servicing role in the future.
This program aims to augment the academic knowledge you have gained through your studies, allowing you to apply your learning to real-world scenarios. Furthermore, the program features educational workshops, presentations from senior leaders within the organization, and encourages collaboration, fostering interactions with fellow professionals across various locations.
Location: Grand Rapids, MI
Here's what you'll do:
Shadow & Train:
Our comprehensive "learning by doing" experience provides you with a realistic look at what it means to be an Account Coordinator/Account Manager through job shadowing, client interaction and more.
Work alongside industry leaders and seasoned professionals
Service:
Exposure to day-to-day client management
Exposure to operating systems and agency management systems
Data analysis and application
Exposure to the role an agency plays related to Claims
Agency Operations:
EPIC Data Cleanup project
Assist in building out reports and dashboards
Data Review & Entry
Learn & Grow:
Assist with a variety of projects and tasks related to relationship management, customer service and system administration needed for insuring medium to large businesses.
Requirements
Here's what you'll need:
Students should be currently enrolled in a higher education institution and entering their junior or senior year of college
Currently pursuing a Bachelor's Degree in Business & Information Systems, Data Analytics, or Insurance & Risk preferred.
Must be a current student through the duration of the intern program.
Ability to type quickly and accurately on a keyboard (Required)
Ability to focus and review/enter data for extended periods of time.
Microsoft Office proficiency (Required)
Able to work onsite for the duration of the internship.
Internship Date Availability: May 18, 2026 - August 7, 2026
Some travel to different states may be required at the company's expense
Drive. Ownership. Accountability. Passion.
Extremely strong oral and written communication skills, including the ability to translate “technical speak” in a way that end users at all levels can understand.
High energy work ethic with ability to work independently while maintaining excellent customer relationships.
Proactive approach and highly organized.
Ability to work collaboratively with others.
Core Competencies:
Accuracy: Achievement of correct and precise work.
Accountability: Acceptance of responsibility and one's own actions.
Written Communication: Ability to write letters, reports and e-mails using clear and concise vocabulary, style, grammar, and punctuation.
Problem Solving: Ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.
Work Environment & Physical Requirements:
The work environment and physical demands described here are representative of those that may be encountered and must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Low to Moderate noise (i.e. business office with computers, phone, and printers)
Ability to work in a confined area.
Ability to sit/stand at a desk for an extended period.
While performing the duties of this job, the employee will be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work and the ability to read and understand written word.
Light to moderate lifting may be required.
OVD Insurance is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals. All applicants will be considered for?employment?without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
To Executive Search Firms & Staffing Agencies: OVD Insurance does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered OVD Insurance property, and OVD Insurance will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting OVD Insurance Human Resources Talent Department.
We are not able to sponsor work visas for this position.
This does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this at any time. This job description is not a contract for employment and does not infringe upon the Company's at-will employment status.
IT - Internship - (Summer 2026)
Technical support specialist job in Boston, MI
We are AUTOKINITON AUTOKINITON is a Michigan-based automotive companies delivering operational excellence, high-quality execution, and customer service. We offer 100% vertical integration capabilities such as end-to-end engineering, manufacturing, and in-house logistics.
We're proud of our Tier 1 supplier legacy for manufacturing propulsion-agnostic, structural automotive components, and assemblies around the globe.
IT Support functional Area
To help us drive excellence, you'll get to:
* Assisting Service Desk Technicians with Resolving Incidents & Problems, Documenting Work Instructions, and assisting with the creation of a Role Based Access Model
* Shadowing a local support team member and assisting with resolving incidents and problems at local manufacturing facilities gaining an understanding of how integral IT is to the Production Environment
* Assist the Endpoint, Network, and Server Teams with major project initiatives such as AD Migration, Network Segmentation and Endpoint Refresh Project
* Work with the Development and Applications Team to engage in projects related to Applications like QAD, SharePoint, CyberQuery, EDI, OnBase, EAM, Campfire, etc.
* Required experience:
* Pursuing a Bachelor's degree (B. A.) from four-year college or university
Working conditions:
* We'll provide position-specific details including physical and focused efforts, working environment and conditions, and reasonable accommodations during the interview process.
Where you'll be:
This position is located at our New Boston, MI facility, offering many community events, resources, programs, and recreational opportunities for you and your family.
Why you'll enjoy working here:
* Competitive Wages and Comprehensive Benefits: Medical, Dental, Vision, 401(k) with Company contribution match, and 14 paid holidays, including a bridge holiday in December.
* Work-Life Balance: Many of our Associates have stayed with us for 25+ years! It takes a good work-life balance to make it that far. We support your personal and professional priorities as they impact your well-being.
* Growth Opportunities: Take your career to the next level through tuition reimbursement programs, on-the-job training, learning management systems, and advancement opportunities from within our organization.
* Learning and Development: We empower all our Associates - from entry-level to senior-level - with the skills and knowledge necessary to succeed in their current roles and beyond at AUTOKINITON.
AUTOKINITON Promotes a dynamic and collaborative work environment for everyone.
AUTOKINITON is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. AUTOKINITON makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Posted Date
9/22/2025
Data Center IT Technician
Technical support specialist job in Grand Rapids, MI
Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers.
Job Description
Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment.
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Manage and maintain Technicians, day to day operations and appropriate project staffing requirements.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High School Diploma or GED required
1+ years of related work experience with server builds in a production data center environment.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
Candidate must be able to lift up to 50 lbs throughout the day
Candidate must possess strong communication skills
Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position.
Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred
Knowledge, Skills, and Abilities
Knowledge of cable limitations to daily work (distance limitations, etc.)
Able to read installation drawings (Visio drawings/spreadsheets).
General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).
Basic understanding of Unix / Windows booting process and commands.
Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Understand System Command Language (Unix, Windows).
Able to lift heavy equipment/items.
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.
Able to work days/nights/weekends/holidays, if needed and/or required.
Must be able to travel up to 20% of the time to support additional data center locations as needed.
Additional Information
This position reports to the Data Center IT Lead.
All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position.
Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.
Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.