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  • Technical Field Specialist

    Cognizant 4.6company rating

    Technical support specialist job in San Jose, CA

    Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes and transform experiences, so they can stay ahead in our constantly evolving world. Cognizant is looking to expand our Field Operations team and your skills are needed. Are you interested? If so, please apply in order to be considered. We look forward to reviewing your application! Working under the direction of the CTS Project Manager/Workflow Lead while collaborating close with Operations Lead, the Technical Field Specialist will provide direct technical support in t development, preparation, operation, and post-processing of in-field data collection experiment and pilots. The CTS Technical Field Specialist will serve as the in-field coordinator of such programs, bo collecting data hands-on and guiding the work of less technical CTS field operators to ensure the operation is running efficiently and according to requirements communicated by the CTS Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support pioneering work being done at a to technology company. Please note: Candidate must be physically active - have experience and interest in hiking, biking and running with ability to do so for extended periods of times (additional physical activities a plus Preparation work will include: Working with the CTS Project Manager/Workflow Lead and Operations Lead on the intake, documentation, staffing, and scheduling of new Client pilot requests: o Writing up pilot project charters o Documenting and validating operational workflows o Conducting in-field operator training Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity, etc.), engaging with and asking clarifying questions of the CTS staff Ensuring that devices are configured to run properly based on the requirements and that data can be collected and successfully passed to backend systems. Working with the CTS staff (Operations Lead, Tools POC, QC, and MIS) and Client Engineers to test, troubleshoot, and resolve device and backend data/technical setup issues before pilots begin Triaging and performing initial debugging, as well as resolving issues directly whenever possible Driving resolution of issues by opening and tracking bugs assigned to other CTS or client staff Obtaining required devices from inventory and configuring those devices for CTS field operators. In-Field work will include: Conducting trial runs to assure that devices and connections to backend systems are working properly, partnering with CTS staff (Operations Lead, Tools POC, QC, and MIS) to debug and resolve any issues encountered, as well as engaging Client Program Managers and Engineers when necessary Conducting and leading in-field data collection. Providing frequent status updates. Addressing any technical issues that occur in the field, including extracting device diagnostic logs, opening bugs and escalating to other CTS and Client Staff as required. Triaging and performing initial debugging, as well as resolving issues directly whenever possible Driving resolution of issues by opening and tracking bugs assigned to other CTS or client staff Post-Operations work will include: Documenting and reporting on: Pilot results Downtimes for different apps, tool issues, and bugs that impact pilot operations Sharing observations/feedback and opportunities for efficiency and automation Verifying that data collected has successfully transferred to backend systems, engaging CTS staff (Operations Lead, Tools POC, QC, and MIS) and client program managers and engineers as required Following up with the CTS staff (Operations Lead, Tools POC, QC, and MIS) and Client Engineers to drive the resolution of open bugs Participating in data analysis and extraction as required. Proactively identifying areas for program and workflow improvement. Requirements: BA/BS degree, or min. 2-3 years of relevant testing / support experience is required. Must have 1+ years of QA testing or technical support experience of Mobile Apps Familiarity with Mobile & web technologies + organizational tools like Google Spreadsheets /Excel (SQL, Javascript, etc skills a plus) Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather Strong verbal and written English communication skills with the ability to communicate cross functionally with local and global teams/stakeholders Strong teamwork skills Ability to represent the company in a professional manner Comfort with a fast paced environment Driver's license and ability to drive and use other forms of transportation to conduct pilots at various local venues including Client offices, stand alone stores, and shopping malls. o Some US-based travel may be required o Ability to pass driver history restrictions Aptitude for learning new technologies Strong organizational skills and superior attention to detail Strong analytical and problem-solving skills Ability to meet deadlines and schedules and be accountable Ability to document testing results in a detailed and organized manner Ability to create or refine processes and identify opportunities for improvement Background and Driving Record No DUI convictions in the past five (5) years No hit and run convictions No driver's license suspensions in the past five (5) years No more than two (2) moving violations or chargeable accidents within past four (4) years Valid US driver's license (no temporary permits) International drivers have 90 days after enrollment date to obtain a US license Have no criminal record Salary and Other Compensation: The hourly rate for this position is $25 - $28 per hour, dependent on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan
    $25-28 hourly Auto-Apply 1d ago
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  • Tech Patent Prosecution Specialist

    Vanguard-Ip

    Technical support specialist job in Palo Alto, CA

    A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr
    $76k-129k yearly est. 3d ago
  • Data Center Procurement Specialist

    Astreya 4.3company rating

    Technical support specialist job in San Jose, CA

    Key Responsibilities Identify, evaluate, and select suppliers based on quality, cost, delivery, and compliance criteria. Lead supplier prequalification, onboarding, NDA processing, and preliminary risk checks (financial, compliance, ESG). Maintain strong supplier relationships and act as a point of contact for escalations and issue resolution. Track ongoing supplier performance through SLAs, scorecards, and quarterly business reviews. Execute purchasing requests and convert them into purchase orders (POs). Negotiate pricing, terms, service levels, and commercial conditions to ensure optimal cost and value. Mitigate delivery delays, capacity constraints, and supply chain risks through proactive communication and supplier management. Partner with Legal to support NDAs, master service agreements, SoWs, and contract redlines. Conduct final compliance, ESG, and risk checks prior to contract award. Maintain accurate procurement documentation and audit-ready records. Monitor contract adherence, performance obligations, and renewal schedules. Gather requirements from internal stakeholders for data center commercial and edge project needs. Support RFP creation, documentation preparation, and evaluation criteria (technical + commercial). Issue RFPs to qualified suppliers, manage the bid process, track responses, and facilitate Q&A/clarification sessions. Conduct technical and commercial bid evaluations, comparisons, and scoring. Provide award recommendations and support final contract negotiations. Offer procurement updates, lead-time insights, market trends, and risk assessments to project teams. Maintain procurement/ERP systems, purchasing tools, supplier portals, and vendor databases. Track KPIs such as cost savings, lead times, supplier performance, and contract compliance. Prepare weekly reporting, dashboards, and procurement status updates. Identify opportunities to streamline sourcing workflows, improve processes, and optimize cost. Support documentation handoff, supplier transition into operations, and closure activities including lessons learned. Qualifications Bachelor's degree in supply chain, Business Administration, or related field (or equivalent experience). 2-5 years of experience in procurement, sourcing, or supply chain operations. Strong negotiation, communication, and analytical skills. Experience managing supplier relationships, purchase orders, and contract workflows. Proficiency in procurement/ERP systems and Microsoft Office or Google Workspace. Ability to manage multiple priorities in a fast-paced environment. Preferred Skills Experience supporting procurement for data center or technical infrastructure projects. Familiarity with global or multi-region suppliers. Knowledge of compliance frameworks (ESG, financial risk checks, supplier due diligence). Professional certifications (CPSM, CSCP, CPPB, or similar) are a plus.
    $61k-92k yearly est. 3d ago
  • Principal Enterprise IT Engineer - Zero-Trust & Automation

    1X Technologies

    Technical support specialist job in Palo Alto, CA

    A robotics and AI company in Palo Alto is seeking a Principal Enterprise IT Engineer responsible for leading IT strategy and architecture across the organization. The ideal candidate will have expert knowledge of Google Workspace and Okta, strong scripting skills, and experience scaling IT systems in high-growth environments. This role offers a competitive salary of $180,000 - $235,000 along with comprehensive health benefits and 401(k) matching. #J-18808-Ljbffr
    $180k-235k yearly 3d ago
  • IT Engineer

    Info Way Solutions 4.3company rating

    Technical support specialist job in San Jose, CA

    Job Title: IT Engineer - Oracle ERP / PL/SQL Customer is seeking an experienced IT Engineer (Oracle ERP / PL/SQL) with strong domain knowledge in supply chain, order management, shipping, and inventory functions. The ideal candidate will have hands-on skills in Oracle PL/SQL, SQL, ERP modules, integrations, and data analysis, along with the ability to design functional specifications and collaborate with cross-functional teams. Must-Have Skills 9+ years of IT experience Strong domain knowledge in: Supply Chain Order Management (OM) Shipping Inventory Management Hands-on experience with: Oracle PL/SQL & SQL Oracle ERP modules (OM, Inventory, Shipping, Receiving) Java and integration technologies Solid data analysis skills Experience designing solution options and authoring functional specifications Ability to write technical user stories for development & QA teams Experience with test-case creation, QA support, and issue resolution Ability to validate developed capabilities and provide demos to stakeholders Soft Skills Strong analytical and problem-solving skills Excellent communication skills Ability to work across cross-functional and global teams Experience collaborating in diverse, multi-stakeholder environments
    $109k-142k yearly est. 1d ago
  • Office Technology Support Analyst

    Simpson Thacher & Bartlett 4.9company rating

    Technical support specialist job in Palo Alto, CA

    Simpson Thacher & Bartlett is excited to announce the opening of our new San Francisco office in early 2026, increasing our Bay Area presence to further improve the cutting-edge legal services we provide to our clients and communities. The Office Technology Support (OTS) Analyst will support the San Francisco office and work in conjunction with other offices to support the Firm's Partners and C-Suite Executives. This role will be expected to work in-office Mondays through Fridays, 8:30am to 5:00pm. The OTS department manages the Firm's user IT, software, hardware, A/V and telephone support, providing white glove service for the Firm's local users. The role will require a hardworking, dedicated professional looking to expand their IT knowledge and become an integral part of a technology support service. Essential Job Duties & Responsibilities Liaise with clients via email, telephone, ticketing system or in person to provide appropriate user support Respond promptly and effectively to user inquiries, troubleshooting hardware, software, network, AV and telephone issues Diagnose and resolve technical issues relating to desktop and laptops, various operating systems, applications, peripherals, telephones and handheld devices Assist with the removal and set-up of computer hardware and software as part of office moves Assist with the setup, configuration and troubleshooting of AV equipment for meetings, conferences and events Assist users in operating AV equipment, providing guidance and troubleshooting Prioritize support requests and keep clients informed of the status of their query Develop and maintain strong relationships with all attorneys and professional staff, understanding their specific needs and preferences to provide tailored IT solutions. Prioritize and manage IT support for VIPs and Executive Suite members, ensuring expedited resolution and personalized service. Offer proactive IT maintenance and support for VIPs, attorneys and professional staff to prevent issues before they occur and provide immediate on-site or remote assistance when needed. Coordinate with other departments to ensure that VIPs, attorneys and professional staff have seamless access to all technology-related services and that their confidential information is securely handled. Escalate calls to the appropriate support teams with the assistance of the IT Manager and maintain visibility to ensure efficient resolution of all escalations Maintain accurate records of all service desk interactions including issue descriptions, troubleshooting, investigative steps taken and resolution details Utilize knowledge base articles and departmental documentation to find solutions Participate in team meetings, training sessions and service improvement sessions both locally and globally Assist with the planning, scheduling and execution of computer equipment installations, imaging and upgrades, effectively escalating user requests, problem trends and business needs where Assist with planning and leading training workshops designed to increase skills in specific areas of IT based on support call trends Help maintain and keep inventory of all stock including but not limited to; laptops, desktops, printers, mobile devices, telephones, printers and all desktop-based IT peripherals Any other ad hoc duties/projects as required by the San Francisco office or global OTS management team Perform other duties as needed Education High School diploma or GED equivalent Skills and Experience Minimum of 2 years of relevant IT and customer service experience Strong customer service skills and ability to interact with upper management, providing white glove service Ability to configure, install and maintain PC operating systems and related devices Experience supporting handheld devices and associated software and devices Strong hardware/PC peripheral trouble-shooting skills Preferred CompTia A+ Certification strongly preferred Physical Demands ( to perform essential job functions) Exerting up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are only occasionally and all other sedentary criteria are met. Sitting: Remaining in the seated position, particularly for sustained periods of time Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another Lifting: Raising objects from a lower to a higher position or moving objects horizontally Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pulling/Pushing: Using upper extremities to exert steady force upon an object so that the object moves toward or away from the force Bending/Stooping/Kneeling/Crouching: Bending body downward and forward by bending legs and spine, or by bending legs at knees Reaching: Extending hand(s) and arm(s) in any direction Work Environment The worker is not substantially exposed to adverse environmental conditions as in typical office or administrative work (normal light, air and space in the work environment) Salary Information CA Only: The estimated base salary range for this position is $70,000 to $95,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position. Simpson Thacher will not sponsor applicants for work visas for this position. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ******************************************** Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Onsite
    $70k-95k yearly Auto-Apply 60d+ ago
  • IT Support Specialist

    Otter 4.4company rating

    Technical support specialist job in Mountain View, CA

    The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform. This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work. Your Impact * Provide frontline IT support for employees across Windows and mac OS environments. * Troubleshoot hardware, software, and network issues to ensure minimal downtime. * Manage onboarding and offboarding processes, including device setup, access provisioning, and account management. * Maintain and optimize company systems such as Google Workspace, Slack, and security tools. * Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences. * Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring. * Contribute to IT process documentation and help scale support operations as the company grows. We're Looking For Someone Who * 3+ years of IT support or systems administration experience in a fast-paced tech environment. * Strong understanding of networking, endpoint management, and system security. * Proficiency with Google Workspace administration and modern collaboration tools. * Experience troubleshooting both hardware and software issues across multiple platforms. * Excellent communication and problem-solving skills with a proactive, customer-first mindset. * Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems. * BS degree in Information Technology, Computer Science, or a related field (or equivalent experience). Nice to Haves * Experience with scripting or automation tools (Python, Bash, or PowerShell). * Familiarity with identity management systems like Okta or Azure AD. * Interest in AI tools, data workflows, or supporting teams that build AI-driven products. About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview. * Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate Salary range Salary Range: $90,000 to $110,000 USD per year. This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package. #LI-Hybrid
    $90k-110k yearly 36d ago
  • Technical Support Specialist (Full Time)

    Pebble Beach Resorts 4.5company rating

    Technical support specialist job in Pacific Grove, CA

    The Technical Support Specialist will provide first line technical support (on-site and by phone) for all Pebble Beach Company business operations and corporate functions. This person will also assist with creating technical documentation and work with our knowledge base. They are also responsible for installing, configuring, and maintaining all the technology (hardware and software) for the divisions of the Pebble Beach Company. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee. Essential Duties & Responsibilities: * Diagnose and correct software problems, including user errors, configurations errors, and bugs. * Diagnose and repair hardware; including printers, computers, terminals, and communication devices. * Perform routine preventive maintenance, as scheduled. * Create, assign, and track tickets for escalated tickets to the rest of the IT team. * Document key troubleshooting processes. Develop technical documentation for employees. * Contribute to and maintain the knowledge base. * Organize assets, systems, and documentation. * Install, upgrade, configure, and maintain hardware/software. * Maintain organization and inventory of lab, shed and related areas. * Complete projects assigned by manager on time. * Answer first level support calls - logging all requests into the service desk ticketing system. * Provide first level phone support for common system problems. * Offer service and customer assistance during field visits. * Manage all on-site installation, maintenance, and repairs to ensure proper documentation of all related processes. * Comply with all Pebble Beach Company safety and health policies and procedures. * Work independently to provide first line technical support. * Must be able to work weekends and after-hours support on a rotational basis as needed. * Other tasks as assigned by manager. Absolutely Required Skills: * 1 year of help desk or technical support experience. * Excellent problem-solving abilities and communication skills. * Must have strong attention to detail. * Good at conveying complex ideas and likes to solve technical challenges. * Must be a self-motivated team player. * A passion for technology and world class customer service. * Enjoys learning new technologies. * Valid California driver's license with current DMV printout required. * College degree required. Familiarity with the Following is a Plus: * Windows 10 and MS Office suite experience. * Imaging and deploying software with Microsoft SCCM. * Configure and setup of Avaya Phones. * Experience working with Point of Sale (POS). * Experience with ticketing system. * Cable tracing and punching down. Why work for Pebble Beach Company: * Competitive Pay: $27.00 - $30.00/hour. * Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. * Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year. * We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. * Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. * Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. * Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $27-30 hourly 50d ago
  • IT Support Specialist - PE Firm

    Financial Services It 3.8company rating

    Technical support specialist job in Menlo Park, CA

    Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs. Powered by JazzHR Ulm40lMkIe
    $48k-93k yearly est. 23d ago
  • IT Help Desk

    AMAX 4.1company rating

    Technical support specialist job in Fremont, CA

    Job Description Manage Windows and virtual servers with 100+ clients. Install, troubleshoot and configure PCs, printer and other hardware peripherals, operating systems, telephones, network equipment and software applications. Perform backups, user account, security, and Disaster Recovery. Complete and accurate documentation of the IT infrastructure and ongoing changes. Manage existing and new networking solutions, including monitoring the network stability and uptime. Perform preventive maintenance activities. Work and support with other departments as needed. Work with Vendors/facility team for IT infrastructure, cabling and power requirement Support all IT Help desk activities (new hire set-up, on-boarding related to IT) Requirements College degree with 2+ years in PC troubleshooting experience. Experienced in troubleshooting PC/Laptop hardware and software issues Experienced with Windows, Windows office, LAN and WAN networking skills needed for connectivity troubleshooting. Knowledge of Windows Desktop Ability to take initiatives with minimum direction; team player. Ability to work in a fast-paced environment. Good written and verbal communication skills. Preferred: Virtualization knowledge. Active Directory and Group Policy Knowledge. Router configuration. Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) match Flexible spending account Commuter benefits Health Savings Plan We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit amax.com. Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
    $50k-70k yearly est. 7d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Watsonville, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-53k yearly est. 7d ago
  • B-Level Technician

    Channing House

    Technical support specialist job in Palo Alto, CA

    ABOUT US Channing House is a leading not-for-profit Life Plan Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide a sustainable, innovative community that promotes this lifestyle, while embracing respect and dignity for all who live and work here. Our team of 170 staff members, from Front-Line to Leadership, drive the mission of Channing House, providing services to the 265 highly engaged residents who call Channing House their home. POSITION SUMMARY The Housekeeping Utility Technician position is primarily responsible for performing and overseeing a variety of janitorial, custodial, and/or security tasks to maintain clean and safe buildings and grounds. Together with the entire team at Channing House, your role contributes to promoting a healthy and vibrant home for our residents. The Housekeeping Utility Technician demonstrates our Core Values: Do the right thing; Be a team player; Focus on quality; Adapt to change. KEY RESPONSIBILITIES This position will be responsible for, but not limited to the following essential duties and responsibilities: Housekeeping Responsibilities: Sweep, scrub, wax, and/or polish floors using broom, mops, and /or powered scrubbing and waxing machines. Strip, seal, finish, and polish hard floors, steam-clean and shampoo carpet flooring Set up, arrange, or remove decorations, tables, chairs, or ladders, to prepare facilities for events, such as special events or meetings. Mix water and detergents or acids in containers to prepare cleaning solutions according to specifications Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures Request supplies or equipment needed for cleaning and maintenance duties Gather and empty trash into proper disposal area Move and arrange furniture, and turn mattresses Notify managers concerning the need for major repairs or additions to building operating systems Move heavy furniture, equipment, or supplies, either manually or by using hand trucks Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created Service, clean, or supply restrooms Remove debris from driveways, garages, and swimming pool areas Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees Clean laboratory equipment, such as glassware or metal instruments, using solvents, brushes, rags, or power cleaning equipment Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment Dusts furniture, walls, machines, or equipment Cleans and polishes furniture and fixtures Wash windows, walls, ceilings, and woodwork; wax and polish as necessary. JOB REQUIREMENTS / QUALIFICATIONS To perform this job successfully, a person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Years of Related Professional Experience: 1 year relevant work experience Computer/Software/Technical Applications: Ability to use a computer Knowledge of Timekeeping system Languages: Ability to speak and comprehend English the primary language used in the workplace; ability to speak and/or comprehend other languages utilized by clients is a plus. Required Licenses/ Certifications/ Background: Knowledge and experience with specialized equipment: Floor buffers Floor strippers Equipment dolly Vacuum cleaners Floor scrubbers Extraction machines Steam Cleaners Work Environment: Generally in an indoor setting. Supervise activities and events outdoors. May be exposed to heat/cold during support of outside activities. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually low to moderate. Position requires ability to work nights, weekends and some holidays. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to: Stand on your feet throughout work period. Significant walking or other means of mobility. Possess multi-limb and eye-hand coordination, use hands to finger, handle, or feel and reach with hands and arms. Able to reach, bend, stoop, push and/or pull, and frequently lift/move up to 25 pounds, occasionally 50 or 100 pounds. Able to sit at a desk, working on computers and operating phones. Channing House Diversity Statement: Channing House is an equal opportunity employer. Channing House is committed to providing a work environment free of harassment, discrimination, retaliation, and disrespectful or other unprofessional conduct based on actual or perceived race (including traits historically associated with race, such as natural hair, hair texture, hair type, and protective hairstyles), color, age, religion, national origin, ancestry, citizenship, immigration status, sex (including pregnancy, childbirth, and related medical conditions), gender, gender identity, gender expression, sexual orientation, reproductive health decision making, disability (including sensory disability and use of a service animal by a person with a disability), HIV/AIDS and Hepatitis C status, a legally protected medical condition, genetic information or data credit history, genetic information, status as a victim or domestic or sexual violence (including harassment, sexual assault, or stalking), expunged juvenile record, arrest or conviction records (except as legally required), use or non-use of lawful products off of Company premises during non-working hours, performance of duty in a uniformed service military or veteran status, or any other basis protected by local, state and/or federal law. Channing House also prohibits discrimination, harassment, disrespectful, or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Temporary Full Time AM Shift Compensation details: 23-27.55 Hourly Wage PI47f53078099a-31181-39431013
    $43k-67k yearly est. 8d ago
  • IT Server Technician

    Asiacom Americas Inc.

    Technical support specialist job in Santa Clara, CA

    We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedules. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment. Job Location: Santa Clara, CA Responsibilities: 1. Provide on-site tech support to our IDC customers. 2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs. 3. Assume responsibility for on-time and efficient service. 4. Follow documented procedures for completing tasks. 5. Document and maintain complete inventory of all servers and parts. 6. Interact with outside server vendors as needed. 7. Perform other duties and special projects as needed. Requirements: 1. 1+ year work experience in server maintenance, migrations/upgrades. 2. Solid knowledge of Linux OS & MS Office Suites. 3. Excellent time management and communication skills. 4. Well developed organizational skills. 5. Ability to work on multiple priorities and/or tasks simultaneously. 6. Proven ability to work with little or no supervision. 7. Bachelor's degree in computer science or a related field preferred. 8. Speaking Chinese Mandarin is a plus.
    $51k-104k yearly est. 60d+ ago
  • IT Technician (Power BI) - Onsite, Menlo Park, CA

    BRF

    Technical support specialist job in Menlo Park, CA

    This great opportunity is onsite at our Menlo Park Offices. is $34 per hour to $39 per hour depending on experience. *** ***Applicants must be eligible to work in the United States without visa sponsorship now or in the future*** About Tutor Perini Corporation Extraordinary Projects, Exceptional Performance Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success. Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines. From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide. Extraordinary Projects Need Exceptional Talent The IT Technician will play a key role in supporting IT operations for our Menlo Park region and surrounding job sites. This position requires a proactive problem solver with a strong background in Microsoft 365 administration and endpoint support. The ideal candidate will also be data-driven, skilled in creating and maintaining reports and dashboards to support IT asset management and operational visibility. Responsibilities Provide on-site and remote technical support to end-users across the Menlo Park office and regional job sites. Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications. Administer user accounts, licenses, and security policies within the Microsoft 365 ecosystem. Create, maintain, and present reports and dashboards for IT asset tracking, inventory, and usage metrics. Assist in setting up new job sites, including network infrastructure, connectivity, and user onboarding. Maintain accurate and detailed documentation of IT assets, configurations, and support activities. Collaborate with IT leadership to enhance reporting, streamline processes, and improve service delivery. Identify opportunities to automate and optimize workflows using modern Microsoft tools. Stay current with evolving Microsoft technologies and IT best practices. Requirements Proven experience as an IT Technician or in a similar technical support role. 2+ years of experience required. High School Diploma or GED required. Strong knowledge of Microsoft 365 administration, Windows 10/11 support, and endpoint troubleshooting. Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required. Demonstrated ability to create and manage reports/dashboards for IT asset management and performance tracking. Strong problem-solving, analytical, and communication skills. Highly organized with excellent attention to detail and the ability to manage multiple priorities. Team-oriented but capable of working independently in a fast-paced, construction-driven environment. Willingness to travel occasionally to regional job sites as needed. Nice to have: experience with Power BI or other visualization/reporting tools. Join Us Tutor Perini builds extraordinary projects - and we need exceptional talent to help us deliver them. Join our team and be part of building the future. Equal Opportunity Employer
    $34-39 hourly Auto-Apply 46d ago
  • IT Technician

    Uniphore Technologies Israel 4.5company rating

    Technical support specialist job in Palo Alto, CA

    Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Uniphore, the leader in conversational AI software, is looking for an IT Technician with the technical expertise to support our employees across all business functions. This position plays a critical role in helping to scale our company's network to meet our company's rapidly growing business. The IT Technician will help ensure that the system's operating platform, network, and security procedures align with industry best practices and company goals. The IT Technician will report directly to the Manager of IT. Your Responsibilities Include, but are not limited to Respond to support requests via tickets/emails and phone calls within response time SLAs including ownership of issues and collaboration with the teams. Help IT create and update FAQs or procedures when resolving issues. Provide support to end-user, system setup, system deployment, and system upkeep. Update and maintain hardware and software inventory Manage user account issues like user password reset on services. Install basic IT software and update the user's system. Assist with conference room issues and routine maintenance. Work with team members in different geographical locations and time zones Help on special IT projects as needed. Your Qualifications Must Have 1-3 years of experience in a related IT industry A positive attitude toward customers and a desire to help the end user Good knowledge of troubleshooting laptop, desktop, and some network issue Good knowledge of Windows, MacOS, and some Linux Some knowledge in Azure, O365, Active Directory service, and group policy management Strong knowledge in Servers, RAID, HyperV, and VMWare products. Some knowledge in audio/visual solutions such as Cisco WebEx, Zoom, and Teams video conferencing solution Good communication both orally and in English writing at a variety of technical levels Ability to think through problems and visualize solutions Hiring Range: $54,200 - $74,500 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************
    $54.2k-74.5k yearly Auto-Apply 60d+ ago
  • IT Intern

    Nextflex 3.5company rating

    Technical support specialist job in San Jose, CA

    Department: Information Technology Reports to: Director of IT Classification: Non-exempt Desired Employment Location: San Jose/Bay Area Visa Sponsorship Eligible: No NextFlex, America's Hybrid Electronics Manufacturing Innovation Institute, is a public-private partnership and non-profit with the mission of advancing the capabilities and strengthening the industrial base for U.S. manufacturing of Hybrid Electronics (HE). NextFlex was designed to facilitate the development of enabling manufacturing technologies and knowledge sharing with institute members and the U.S. Government. Our work enables the next generation of electronics and packaging for government and commercial applications for healthcare, wearable, industrial, communications, automotive, aerospace, and agricultural markets, as well as novel applications for emerging markets. Complementing NextFlex's focus on developing and commercializing innovative technologies, NextFlex's Education and Workforce Development department is creating the next-generation STEM workforce for the electronics industry. In support of our education and workforce development goals, NextFlex develops and operates a portfolio of learning programs designed to be adopted by various stakeholders (employers, higher education, non-profit, and K-12 entities) across the country with the goal of attracting and training the future advanced manufacturing workforce and upskilling and retraining the existing workforce. NextFlex offers competitive compensation, excellent benefits, and a collaborative work environment. Position Summary We are seeking a detail-oriented and tech-savvy Intern to join our IT team. You will be responsible for programming search filters, plus identifying and segregating sensitive data in preparation for planned data migration. This may also include the planning and reorganization of how our data is structured to further streamline data access. A second project will leverage SQL and database skills for database migration and report development. Essential Job Functions and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. The essential functions include, but are not limited to the following: · Develop and optimize search filters and query logic for internal and external platforms. · Implement indexing strategies and metadata tagging to improve search relevance. · Maintain data integrity and ensure compliance with privacy standards. · Ability to work with structured and unstructured data. · Identify, classify, and properly separate files containing sensitive information. · Assist with digital file migration, naming conventions, and archiving as needed. · Collaborate with IT and compliance teams to recommend improvements in file organization practices. · Write and optimize SQL and MySQL queries to extract and manipulate data. · Clean, validate, and organize raw data for analysis and reporting. · Generate summary reports, dashboards, and visualizations to highlight trends and insights. Minimum Qualifications (Knowledge, Skills, and Abilities) · 1-2 years' experience working with structured and unstructured data. · Experience working with cloud-based file storage platforms. · Working knowledge of SQL and MySQL. · Basic understanding of data analysis concepts and relational databases. · Good communication skills with the ability to work with other groups to understand how their data is accessed. Preferred Qualifications (Knowledge, Skills, and Abilities) · Previous experience or currently enrolled in a computer science track at a university. · Ability to work independently under supervision and manage tasks in a timely manner. · Proficiency in Microsoft Excel (pivot tables, lookups, etc.) and/or data visualization tools (Power BI, Tableau preferred). · Experience with Microsoft Access is a plus. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. On-site office work will be conducted using general office equipment, includes substantial sitting and is performed primarily in a typical indoor office setting with cubicles, offices, and conference rooms. Low to moderate noise and interruptions typical of an office setting, such as peer conversations, computers, printers, and phones. Work Authorization / Requirements To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR), you must be one of the following: a U.S. citizen, a lawful permanent resident of the U.S., a protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here . Note: This position is not eligible for visa sponsorship. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer / Veterans / Disabled NextFlex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status of protected veteran, or any other protected category under applicable federal, state, and local laws. Salary Description $22.00 - $24.00 Hourly Rate
    $22-24 hourly 60d+ ago
  • IT Application Developer (AI-Driven IT Ops) Intern

    Tencent 4.5company rating

    Technical support specialist job in Palo Alto, CA

    About the Hiring TeamTencent Overseas IT has the mission to empower Tencent's rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.What the Role EntailsJoin Tencent's Overseas IT team to help build the next-generation AI-driven intelligent operations platform. You'll work with cutting-edge AI, automation, and enterprise integration technologies in a global, fast-paced environment. ● Support internal AI application development with RAG (Retrieval-Augmented Generation) and multi-agent workflows ● Assist in building the enterprise knowledge retrieval layer (document cleaning, embedding pipelines, hybrid search) ● Contribute to GraphRAG design combining CMDB, dependency topology, and knowledge graph modeling ● Help integrate enterprise APIs (ServiceNow, Workday, Microsoft Graph, etc.) ● Participate in testing, CI/CD automation, and performance tuning Who We Look For ● Master's student or recent graduate in Computer Science, Information Systems, or related field ● Proficient in at least one backend language (Python / Go / Node.js / Java) ● Familiar with modern frontend frameworks (Next.js / Vue / React) and TypeScript ● Knowledge of databases (MySQL / PostgreSQL / NoSQL) and Git workflows ● Understanding or project experience with AI apps, RAG, or agent frameworks ● Strong communication skills and ability to collaborate in English Nice-to-Haves ● Experience with LangChain, LlamaIndex, or Autogen ● Familiarity with Kubernetes, Docker, Prometheus, or Grafana ● Academic research, open-source, or AI project experience Location State(s) US-California-Palo AltoThe expected base pay range for this position in the location(s) listed above is $27.00 to $57.70 per hour. Actual pay may vary depending on job-related knowledge, skills, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan.Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
    $35k-46k yearly est. Auto-Apply 29d ago
  • Principal Enterprise IT Engineer

    1X Technologies

    Technical support specialist job in Palo Alto, CA

    Principal Enterprise IT Engineer, IT & Security About 1X: We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey. Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs. Responsibilities Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth Requirements Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android) Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments Ability to lead IT architecture initiatives and partner with executive and security leadership Experience mentoring senior IT engineers and leading high-performance teams Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility Benefits & Compensation Salary: $180,000 - $235,000 Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr
    $180k-235k yearly 3d ago
  • IT Support Specialist - PE Firm

    Financial Services It 3.8company rating

    Technical support specialist job in Menlo Park, CA

    Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs.
    $48k-93k yearly est. Auto-Apply 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Salinas, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-53k yearly est. 7d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Gilroy, CA?

The average technical support specialist in Gilroy, CA earns between $37,000 and $113,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Gilroy, CA

$65,000
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