Technical Support Specialist Jobs in Glen Burnie, MD

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Interim Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Problem Resolution, Service Desk (Inactive), Technical Helpdesk Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at our state of the art facility in Washington DC. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk. In this role, a typical day will include: Collaborating with the Department of State to solve simple to complex IT issues Assisting and supporting end-users with technical issues and questions related to software systems and applications to include but not limited to, MS Operating Systems, Microsoft Office 365 and specialized DoS applications via multiple support channels including phone, email, chat sessions, web forms, and other communication methods available Creating, modifying, deleting and editing distribution lists, shared mailboxes and the global address list via Active Directory Managing user accounts and group memberships via Active Directory as well as shared drive permissions to ensure accurate recording of work performed according to business processes and standard operating procedures (SOP) Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, investigate causes, and recommend solutions, or escalate tickets in accordance with existing SOPs, work instructions & knowledge articles Your success will be measured through satisfactory attainment of customer service level agreements WHAT YOU'LL NEED: High School Diploma 5 or more years of related experience (education may be substituted for experience) Beginner level of technical experience with Active Directory, Intermediate level of technical experience with ServiceNow or other ticketing system, Microsoft Windows O/S and MS Product suite Minimum Interim Top Secret Clearance Ability and willingness to work on-site at our state of the art facility in Washington DC Ability and willingness to work any shift during a 24/7/365 operation EVEN BETTER IF YOU ALSO HAVE: A CompTIA A+ or any ITIL or HDI certification Demonstrated experience providing remote support via remote tools WHAT GDIT CAN OFFER YOU: 401K with company match Customizable health benefits packages Collaborative teams of highly motivated critical thinkers and innovators Internal mobility team dedicated to helping you own your career Rewards program for high-performing employees Not sure this job's the one for you? Check out our other openings at gdit.com/careers. #DoSEG #TSSCE The likely hourly rate for this position is between $31.57 - $42.71. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA DC Washington Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

KETTLER is one of the largest multifamily development, investment, and property management companies serving the Mid-Atlantic and Southeastern regions of the United States. As a vertically integrated and award-winning company, KETTLER is consistently ranked among the TOP MULTIFAMILY OPERATORS IN THE NATION, delivering quality services to clients and showcasing top-tier expertise in the property development space. Regional Operations Specialist Team Overview: Are you a superstar in your position? Do you love sharing your extensive property management knowledge with others? If so, then the Regional Operations Specialist Team is for you! We are currently seeking highly skilled individuals to join our team! This unique opportunity will allow you to gain corporate exposure while positively impacting our onsite teams. This is a permanent position which allows you to travel to various KETTLER sites to lead progress of daily operational needs. If you love what you do, are a natural leader and excel at your job, then KETTLER's Regional Operations Specialist Team is for you! Position Overview: KETTLER currently has an opening for a Regional Operations Specialist - Lead Maintenance Technician, based in the DC Metro area. This position assists in the leadership of maintenance operational success throughout the KETTLER portfolio and requires local and multi-state travel. If you have an excellent work ethic, a passion for helping people, and want an opportunity to learn and grow in your career in a positive, family-like culture, KETTLER is the place for you! The Regional Operations Specialist - Lead Maintenance Technician, under the direction of the Regional Operations Specialist - Area Manager, must have the ability to quickly adapt, assess needs, provide multi-site leadership, demonstrate excellent customer service, and assist in maintaining all aspects of community curb appeal, preventative maintenance, resident and common area service requests, and physical site operations. Responsibilities Serve as a brand champion and subject matter expert in KETTLER platform. Lead by example to maintain a professional image, positive climate, and contribute to a high-performing, engaged, customer-focused team. Deliver a positive customer experience, quality living environment and the achievement of property goals. Serve as a mentor to team members throughout the portfolio. Perform repair of all apartment/building interior and exterior areas. Conduct community walks/inspections and contribute to maintaining company and brand standards throughout all aspects of the community. Participate in all property/ground upkeep, preventive care, and maintenance projects, including capital improvements. Sustain peak efficiency operation levels for all property components. Support Maintenance Manager in managing maintenance budgets, ordering necessary supplies, other administrative tasks, and achieving budgeted NOI. Respond to resident requests for service within the areas, but not limited to HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization, escalating problem to supervisor or outside contractor, as necessary. Demonstrate high-level customer service by treating residents and others with respect, responding to customer's maintenance related questions and concerns in a thoughtful, professional manner, and completing assigned work orders with efficiency and urgency. Perform Preventative Maintenance inspections and repairs to sustain peak efficiency operation levels for all property components. Complete the "make-ready" process as per KETTLER guidelines to prepare vacant apartment homes for leasing and new move-ins by conducting the pre-move-out inspection, creating a "punch" list of necessary maintenance work, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Maintain working cell phone in order to perform administrative tasks, remain connected with community team, and take calls for after hour's emergency maintenance, including nights and weekends on a rotational basis. Utilize company guest suites/resources as available to minimize travel expenses. Other duties as assigned. Qualifications 3+ years of experience in the maintenance field. Must have a current, valid driver's license. Universal EPA/CFC Certification. Proficiency in appliance, electrical and plumbing repair. Strong understanding and experience with HVAC repair. Excellent English communication skills, both verbal and written. Must be responsible for taking calls for after hour's emergency maintenance, including nights and weekends on a rotational basis. Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur. Must have personal/reliable transportation to respond to on-call emergencies as they occur. Excellent verbal and written communication skills in English and ability to interact with residents and internal and external customers in a positive, professional manner. Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities. Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. PandoLogic. Keywords: Apartment Maintenance Technician, Location: MCLEAN, VA - 20598

Job Title: Specialist Industry: Event Management Pay: $60,000 - $67,000 (9% Bonus based on individual and company goals) About Our Client: Our client is a leading organization dedicated to advancing board leadership across public, private, and non-profit sectors. With a mission to provide executives with the essential knowledge and resources to navigate complex business challenges and enhance shareholder value, they offer valuable education, resources, and networking opportunities. Job Description: The Specialist will be responsible for managing event registrations, coordinating webinars, and using C-Vent and C-Vent Studio to facilitate successful event execution. This role is ideal for someone at the junior level, with a strong desire to grow within the event management field. Key Responsibilities: Oversee the entire event registration process, ensuring that attendees are accurately registered, their data is properly managed, and any troubleshooting issues are swiftly addressed. Coordinate and assist in the seamless execution of webinars, including preparing content, testing equipment, setting up virtual platforms, and providing technical support during events. Use C-Vent and C-Vent Studio to set up and manage event pages, track registrations, and ensure smooth integration with other event systems. Troubleshoot and provide solutions for any system-related issues. Maintain and update event data, generating reports and providing insights for event performance, attendee engagement, and registration trends. Serve as a point of contact for event-related inquiries, providing excellent customer service to internal teams, clients, and event participants. Work closely with the content team and senior management to ensure alignment on event goals, objectives, and expectations. Collaborate with cross-functional teams to implement content and promotional strategies for events. Assist in post-event tasks, including follow-up communications, data reporting, and gathering feedback to evaluate event success and identify areas for improvement. Stay updated on the latest trends and best practices in event technology, particularly with C-Vent, and bring forward suggestions for system enhancements or new tools that can improve event efficiency. Qualifications: Experience with C-Vent and C-Vent Studio Required (Must Have Proven Experience in Order to be Considered) Previous experience in event registration or webinar coordination Required Strong organizational skills and attention to detail Ability to work independently and as part of a team Excellent communication skills, both written and verbal Proficiency with Microsoft Office Suite and webinar tools Additional Details: Location: Rosslyn, VA Hybrid Working Model (Tuesday-Thursday in office, Monday and Friday Remote) Vaccine required for in-office work Benefits package available 9% annual bonus based on individual and company goals, paid out February 15th each year Perks: Competitive salary with performance-based bonus Opportunities for growth within a dynamic team Collaborative work environment with a strong focus on professional development Health and wellness benefits included

: Silent Beacon, LLC (SBL) is a small tech start-up focused on delivering immediate aid to those in need through wireless alert devices and tracking applications. We are proud to be an innovative producer of a diverse line of safety and emergency alert products for consumers and businesses. Safety and security are central to our product offerings and mission which we hope to extend to our growing customer base. SBL recently launched the Silent Beacon 2.0 panic button, a Bluetooth wearable safety device, and Enterprise Safety Solutions, a workplace safety portal. For more information on our products, please visit ********************* As we support the launch of several products including the Silent Beacon 2.0 and Enterprise Safety Solutions, SBL is seeking a skilled QA/Tier 2 Technical Support Representative to join our team and provide advanced technical assistance to all customers across various products and services including safety applications, cloud-based portals, and panic buttons. This role will focus on resolving complex technical issues, ensuring high-quality support, and contributing to the overall improvement of our products and support processes. Responsibilities: · Resolve escalated technical issues efficiently and effectively by providing Tier 2 support to our customers for complex technical issues related to our applications, cloud-based portal, and Bluetooth panic button devices; · Develop and implement solutions to resolve technical issues by diagnosing and troubleshooting technical problems, including software/hardware/firmware bugs, device malfunctions, and platform integration issues; · Maintain high levels of customer satisfaction by engaging with customers to understand their technical problems, providing clear explanations, and guiding them through troubleshooting steps; · Ensure timely escalation and follow up on issues by identifying and escalating unresolved or critical issues to Tier 3 support engineering teams as needed; · Update and refine knowledge base articles, manuals, and guides to assist customers and support staff by creating and maintaining detailed documentation of support cases, troubleshooting steps, and resolutions; · Monitor and analyze support metrics to identify areas of improvement by performing quality checks on support tickets and cases to ensure adherence to company standards and procedures; · Report any bugs or issues found during testing new software updates, features, and device firmware to ensure they function correctly before release; · Enhance overall support team's performance by providing training and support to junior support staff and new team members; · Collaborate with product development teams to address customer concerns and enhance product quality by collecting, analyzing and sharing customer feedback on recurring issues and areas of improvement; · Develop and update technical documentation, including troubleshooting guides, installation manuals, and user manuals to support customers and internal teams; · Monitor the performance and stability of the web-based platform, identifying and addressing any issues proactively to ensure optimal user experience; · Manage and track incidents from inception to resolution, ensuring timely and effective handling of all support cases; · Work closely with engineering, product management, and other departments to resolve technical issues and provide insights into product improvements; · Ensure compliance with company policies, security protocols, and regulatory requirements in all technical support activities, and · Other related duties as assigned. Requirements: · Minimum of 3 years of experience in technical support, with a focus on SaaS applications. · Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users. · Strong analytical and problem-solving skills, with a proactive approach to resolving technical issues. · Familiarity with common programming languages, network protocols, and security best practices is a plus. · Ability to work collaboratively with cross-functional teams and contribute to a positive team environment. Excellent organizational skills Exemplary communication skills: oral, written, auditory, and presentation Experience with HubSpot preferred Experience with Jira preferred Proficient in MS Office Suite Applications (Outlook, Word, Excel, PowerPoint, and Project) Benefits: Competitive 401(k) retirement savings program Medical, dental, and disability insurance Paid-time-off Progressive career advancement opportunities Ongoing sales and management support 401(k) 401(k) matching Cell phone reimbursement Dental insurance Health insurance Health savings account Parental leave Travel reimbursement Vision insurance Schedule: Monday to Friday Work Location: Hybrid remote in Rockville, MD 20850 Job Type: Full-time This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities listed above are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Silent Beacon, LLC is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

We are currently searching for a IT help desk support to provide support services to satisfy the overall operational objectives to SZCO Supplies Inc. This is an onsite job regular hours are 830am to 5pm M-F. Responsibilities for Support Specialist Deploy, maintain, and troubleshoot core business applications, associated hardware, endpoints, and databases Diagnose, troubleshoot and resolve all software and hardware calls/support requests Manage the set-up and configuration of systems Provide desktop support for office and warehouse workstations in the distribution centers Provide mobile handheld support for warehouse distribution center Provide documentation of all processes and training as needed Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms Perform design, implementation, and upgrades of information systems to meet the business and user needs Implement best practices for scalability, supportability, ease of maintenance, and system performance Support of mobile computers and label printers. Install and configure new PC hardware and software. Develop, prepare, tests and deploy hard drive images. Perform basic computer wired and wireless network troubleshooting. Provide on the job training for less experienced technicians. Provide timely project updates and status reports. Maintain a high level of proficiency in using helpdesk systems and tools. Track and maintain personal computer equipment inventories. Assist with Ecommerce maintenance and merchandising Tests new hardware and software. Instruct clients in the basic use of approved hardware/software Qualifications for Analyst Associates or Bachelor's degree Strong Knowledge of MS Office Systems Strong computer, hardware, software, and analytical skills Ability to assess business needs and translate them into relevant solutions Experience installing, configuring, documenting, testing, training, and implementing new applications and/or systems Attention to Detail Reliable transportation

About Us AE Strategies is a Mclean, VA based consulting firm, founded in 2003, providing management consulting to federal clients. We are a proven small business with an established reputation and a track record of supporting critical initiatives across a wide range of federal clients. Employees will work on challenging and impactful federal initiatives in a positive and collaborative work environment with competitive compensation and benefits and a collaborative and supportive company culture that is designed to support client success and employee development. Find out more at ********************* Overview The Executive Support Analyst will join an established AE Strategies team to support a Department of the Navy headquarters office located at the Pentagon in Arlington, VA. This support will help our client manage front office operations and keep track of all tasks required to successfully manage a fast-paced office environment. Specific responsibilities will include the following: Perform a wide range of administrative tasks and provide administrative support to the Executive Director: i) manage the executive's calendar, acting as a gatekeeper to avoid scheduling conflicts; ii) draft, proofread, and prepare documents for signature; iii) maintain internal and external contact lists; iv) coordinate travel utilizing Defense Travel System; and v) manage and provide coordination actions and reporting support for all departmental actions in the tasker and correspondence management system (Enterprise Task Management Software Solution (ETMS2) to include consolidation of reports and staffing of packages. Provide office administrative support such as reviewing and editing correspondence; providing administrative assistance in the packaging, scheduling, tracking, and responding to inquiries; coordinating inputs from staff and other partner affiliations; and coordinating logistics and escorting of executives for high-profile meetings. Develop and maintain other office tracking tools to coordinate effective synchronization of efforts across different portfolios and programs. Requirements US Citizenship required. Eligibility for Secret Clearance required. Ability to work onsite five (5) days a week in Arlington, VA required. Bachelor's degree required. Three (3) years' experience in support of federal government executives preferred; military experience preferred; DoD civilian experience a plus though not required. Enterprise Task Management Software Solution (ETMS2) / Correspondence and Task Management System (CATMS) experience is required. Highly proficient in MS Outlook for email and calendaring on DoD network required. Highly proficient in the MS Office Suite including Word, Excel, PowerPoint, SharePoint, and Teams. AE Strategies is an equal opportunity employer.

for our client based in Washington DC Salary Range: $60K-$65K per annum. ABOUT THE ROLE: 1 year or more of experience working with IT hardware. Must have an active Secret Clearance Direct experience working on a laptop imaging, hardware deployment and refresh projects a plus. Working proficiency with standard ticketing and inventory management tools (i.e. ServiceNow) Experience installing software on laptop and/or desktop computers. Excellent verbal communication skills with the ability to provide top-notch customer service to endusers being supported. Self-starter, dependable/reliable, work independently or in a team environment Must possess a commitment to excellence, a strong sense of urgency and dedication to client satisfaction. Technical background and understanding of key infrastructure products including but not limited to server, network, security devices, storage, etc. preferred Proficiency in Microsoft Office Suite (Excel, Outlook, Word, SharePoint etc.) Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program allows employees to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ***************************************** The Company will consider qualified applicants with arrest and conviction records.

Optomi, in partnership with a premier non-profit partner in the employee benefits & financial services sector, is seeking a UX Analyst to transform user experience data into actionable insights. In this role, you'll analyze customer behaviors, uncover trends, and provide data-driven recommendations to improve the digital product portfolio. Using advanced analytics tools, you'll identify user pain points, evaluate the impact of design changes, and empower our teams with actionable insights to deliver seamless user experiences. Location: Hybrid 2 days per week in their Arlington, VA offices. Key Responsibilities: Enable digital product and design teams to make data-driven decisions by interpreting and presenting user behavior data. Utilize tools like Google Analytics, Adobe Analytics, Medallia, SQL, Salesforce, and Power BI to analyze and report on user behavior and product performance. Apply quantitative methods, data mining, and advanced statistical techniques to solve complex business challenges. Manage and optimize dashboards, ensuring they align with stakeholder needs and provide meaningful insights. Establish systems to monitor and report on key metrics regularly. Benchmark product performance against industry trends and standards. Gather and define requirements for MVP launches and product enhancements, collaborating with stakeholders. Support Beta launches, monitor A/B testing performance, and conduct usability testing. Work within an agile framework, coordinating work in sprints. Collaborate with cross-functional teams to support CMS initiatives and ensure seamless content delivery. Skills & Qualifications: Bachelor's degree in Computer Science, Data Analytics, UX Design, or a related field. Proficiency in analytics using tools such as SQL, Google Analytics, Adobe Analytics, Medallia, Salesforce, and Power BI. Experience with CMS platforms and understanding of content management workflows. Expertise in advanced analytics, including segmentation, regression modeling, forecasting, and hypothesis testing. Ability to create streamlined workflows, establish best practices, and drive process improvement. Strong collaboration and communication skills to build cross-functional relationships and influence stakeholders. Experience: Minimum of 3 years in a UX Research, Data Analytics, or similar role. Hands-on experience with analytics and data visualization tools to provide actionable insights. Proven ability to analyze and interpret user behavior data, supporting iterative product and design enhancements.

· Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays). · Provides technical assistance and support related to computer systems, hardware, and software; respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. · Performs hardware and software installations and upgrades to operating systems and layered software packages. · Operates and maintains the necessary procedures, hardware, network connections, and software required to monitor all systems and trouble tickets from users. · Walk customers through problem-solving and follow up with customers to ensure issues are resolved. · Assists with the collection and evaluation of incident reporting practices and operations. · Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library). · Knowledge of network connectivity troubleshooting, cable management, and fiber termination technologies. · Will be responsible to assist in managing and modernizing LAN cabling · Maintaining and updating records and tracking databases · Alerting management to recurring problems and patterns of problems WHAT YOU'LL NEED TO SUCCEED: · Required Education and Experience: HS/GED and 2+ years · Certifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role. · Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI Polygraph · Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow · Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team · Ability to resolve technical and other types of issues with little oversight · Location: On Customer Site Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.

Immediate need for a talented WCMS Support Analyst. This is a 03+months contract opportunity with long-term potential and is located in McLean, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:24-45763 Pay Range: $45 - $50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key Skills: CMS, Administration/Support, WAF/or “web access firewall” Experience working in and managing WCMS Platforms and components such as Content Delivery Network (CDN), Acquia Site Factory or Acquia Cloud, Cloud Flare Web Access Firewall (WAF) Practical knowledge and hand on experience in using Bitbucket, pipelines, branching models, workflow, Linux command line, CI/CD, and release management Experience with supporting and/or managing IT projects including infrastructure projects Experience in end-to-end analysis, design, implementation, and support of applications involving COTS & SaaS Experience supporting and/or managing multiple, cross-functional IT projects to ensure timely progress against project budget, schedule and resource plans Effective communications with business personnel to understand existing processes and define future processes Ability to work independently with a technical and/or infrastructure teams Experience with technically troubleshooting system or product issues High level understanding of cloud, hardware, software, and infrastructure technologies (networking, file systems, databases etc.,). Our client is a leading Banking and Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

We have an exciting opportunity for a User Support Coordinator in the Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals. The User Support Coordinator (onsite) will serve as a liaison between the user population and IT professionals and ensure that user impact is considered in IT decisions. Responsibilities and Duties: In an onsite environment, resolves immediate office issues as well as requests escalated by the Help Desk, including cross-office remote support. Troubleshoots IT issues, including software and network issues, software installations, applications, document imports, connectivity issues, etc. Proactively anticipates and resolves user issues through review of tickets and communications with users. Evaluates, tests and implements new technologies. Consults with IT staff or vendors in addressing IT issues. Updates Help Desk supervisors on IT issues for documentation. Supports onboard end-user process, including electronic file transfers, mobile devices, etc. Prioritizes workload accordingly to daily, weekly, assigned tasks. Supports AV/Conference room needs and hardware requirements for all personnel. Participates in the weekly on-call rotation to provide after-hours, weekend, and holiday support. Maintains technical expertise on all standard Firm software. Provides backup assistance to other team members and managers in Technology, as needed. Performs other technology related duties, as assigned. Knowledge, Skills and Abilities: A Bachelor's degree is preferred in a computer science or related information technology field from an accredited college or university. Equivalent combination of an Associate's degree and five years related work experience will be accepted. Three years of experience working in a technology department with Windows software is required in a similarly sized law firm. Must have thorough knowledge of Windows 11, MS Office 365, Azure Active Directory, Citrix, Global Protect VPN, Intune, Ring Central or similar phone system support, iManage or equivalent. Must have knowledge and experience with supporting mobile devices, both Android and Apple, including knowledge of mobile device management systems. Excellent interpersonal communications and demonstrates ability to work with all levels of personnel is needed. Strong experience in conferencing applications (RingCentral, Teams, and Zoom) and audio-visual equipment and conference room setups. Excellent communications and problem-solving skills are required. Strong understanding of Windows software. Must be detail-oriented, organized and have strong ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language. This role will require on-site presence 5 days per week. Salary is commensurate with years of relevant experience & geographic location. The range for this position is $68,400 - $114,100. Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

The IT Support Analyst will provide first and second line technical support to all staff members. This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests in a timely and professional manner. This is a primarily MAC user environment- candidate must be well versed in all things MAC Support. Location: Washington DC -- On site 3 days per week Shift Mon-Fri 9 AM-6 PM Job Responsibilities Respond to and resolve all IT support calls/emails for all locations. Provide IT Support for all employees, in offices and working virtually. Serve as the first point of contact for technical support in the local office (office-based and remote) and global offices. Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment lifecycle. Enforce IT policies and guidelines, monitor enterprise management platforms/alerts, and report security risks. Work closely with other IT professionals and departments to understand and address their IT needs. Minor travel occasionally required (less than 10%). Experience Required Minimum of 5 years of relevant experience. Experience with JAMF: Experience with JAMF is a must- Managing machines through JAMF, upgrades and applications. BA/BS degree in Information Technology, Computer Science, or related field is a plus. Relevant technology certifications desirable. Knowledge of workstation hardware (Windows 10/11, Apple MacBooks) and mobile devices (iOS, Android, BYOD). Proficiency in SaaS software (Microsoft 365, Okta, AzureAD, SharePoint, Box, Teams, Slack, etc.) and other software (Windows 10/11, MacOS, Windows Server, Active Directory, Adobe Creative Cloud, etc.). Strong understanding of networking concepts and technologies. Excellent documentation and process skills, and discretion in handling confidential information. Exceptional communication and interpersonal skills, with the ability to work independently and as part of a team. Salary Range $70,000-$80,000 10% bonus

**Onsite | Washington, DC** Our client has a great opportunity for a Sr. Desktop/Deskside Support Engineer. Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. Rate: $25 - $32 / hr. w2 Responsibilities: Deskside/Desktop support Engineer with a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment. Provides Tier 2 deskside end user support including imaging, deployment, asset management, Windows 10 with strong user interaction skills. Need to be able to work independently and as part of a team. S kills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting. Perform IMAC procedures and lifecycle refresh activities. Familiarity with ServiceNow a plus; provide updates in ITSM system to document problem resolution progress and meet SLAs. Experience supporting Active Directory, MS Office Suite, Bomgar, VPN, SCCM, VTC, Zoom needed. Must have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines such as computing, networking, integration and domain administration. Duties: Ability to act independently in a customer environment, as well as the ability to engage engineers from multiple teams to troubleshoot issues. Troubleshoots complex issues. Updates status of queued service requests with the IT service management system. Certifications desirable but not required include A+, Net+, Secure+, ITIL V4. Requirements: The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware and software solutions. We are looking for exceptional organization skills, scheduling, and the ability to document processes. Strong skills with imaging machines and troubleshooting during the image process are a plus. Remote and Deskside Experience troubleshooting hardware and software issues Troubleshooting Microsoft Windows Installation and configuration of new machines in a Windows environment. Smart cards / PIV cards (general knowledge) Experience with Office 365, VPN, Active Directory, Thin Client Provide Remote Tool Support Conference Room / VTC Setups HDI Desktop Tech Education: MIN of a high school diploma + 4 years of relative experience HDI Technical Support Professional required within six (6) months of employment.

Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors. The American Lawyer has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times. SUMMARY OF DUTIES The Systems Support Specialist is responsible for providing hardware and software support to the end users. This includes both via the telephone and desk side support. Frequent interaction with internal and external users including staff, clients, and management where courtesy, tact, cooperation and negotiation is required to problem solve user issues. Serves as primary contact with users. Must demonstrate a team spirited attitude. JOB QUALIFICATIONS Associate's degree, 4 year college Computer Science Degree or equivalent experience A minimum of two years of corporate or law firm Helpdesk experience Microsoft Certified Professional Certification preferred Advanced knowledge and ability to troubleshoot word processing applications including macros required Proficiency with Microsoft Word/Excel/Outlook/PowerPoint required Advanced knowledge of remote access applications required Call tracking application experience required MOS certifications preferred Proven computer hardware troubleshooting ability required Understanding of networks and their relation to end-users required Virus detection and removal ability required Legal application knowledge such as NetDocuments, Create and Time Entry preferred Excellent written and verbal communication skills with unskilled and highly skilled PC users Excellent time management skills, including the ability to meet deadlines while paying attention to details Ability to make quick and clear decisions in accordance with Firm policies Proven ability to work within an environment that is fast paced, requiring changing priorities Proven customer service skills are required to create, maintain and enhance user relationships Must be able to communicate and interact effectively with people from multi- functional and diverse backgrounds WORKING CONDITIONS Ability to work outside scheduled work time as required Availability by phone and e-mail (24/7) is required Work may be performed at a client site or in corporate headquarters in a professional work environment Hazards include working with office machines (computer, servers, printers and scanning equipment), cleaning supplies and toner SUPERVISION Exercised: There are no supervisory responsibilities associated with this position. Received: This position reports directly to the DC Office Technical Support Supervisor. Indirect supervision may be received from the Director of Technology Services and the Director of Administration STATEMENT OF OTHER DUTIES This posting describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described. Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates. Jenner & Block offers a comprehensive benefits program, which includes medical, dental, and vision insurance, 401(k), and paid time off, in addition to other offerings.

Essnova represents a broad array of specialized talents, technologies, and proven program success across forty-three federal agencies and technology and professional services departments. Essnova is the 11th fastest growing federal contractor in the United States. We are driven by mission priorities, innovative solutions, uncompromised excellence in customer support, and best practice models. Working with Essnova requires familiarity with a fast-paced atmosphere, excellence in professionalism, versatility in skills, unquestionable ethics and integrity, and a task-oriented nature. Normal operating hours are 0730 -1600 Monday through Friday except observed Federal Holidays. The requirements under this contract are to provide services and support to the Joint Staff Located in, Washington, DC., provide world-class customer services and support to the Chairman of the Joint Chiefs of Staff (CJCS), the Joint Staff (JS) and other government agencies. You must possess an understanding of JS Travel Office missions and responsibilities and currently have the experience to fulfill the duties associated in the conduct of the DTS Tier Two (LDTA level) support operations for the Joint Staff. Duties will be but not limited to providing tier two help desk support, coordinate and implement DTS updates, support LDTA, plan/coordinate/ conduct DTS training, and prepare process maps for DTS and GTCC user functions. Duties · Support and resolve customer service issues for DTS to include Government Travel Charge Card (GTCC) related questions. · Support operations in the areas of DTS Tier Two Level support and provide training to the Organizational Defense Travel Administrators (ODTA), Non-DTS Entry Agents (NDEA) and to individual users for desk side support as needed on DTS for the JS. · Coordinate, send, and track trouble tickets and refer appropriate issues to the Tier Three Level Help Desk, Travel Assistance Center (TAC), in order to resolve JS customer issues that cannot be handled at the Tier Two Level. · Support the Financial Defense Travel Administrator (FDTA). The Contractor will assist the Travel Program Administrators with all functional levels of the Defense Travel System Management and Administration. Responsibilities · Ticketing troubleshooting · Help Desk Support · Support with DTS technical and admin issues · Various Reporting · Additional duties as assigned. Minium Qualifications · Active TS Clearance or Interim (not to exceed 6 months) · 3 years of Department of Transportation Tier Two Service Help Desk experience, to include LDTA support. · Ability to review Department Transportation System desktop guides and process maps with relevant recommendations for improving established processes. · Possess good oral and written communication skills; must have knowledge of Microsoft Office products such as MS Word, MS Power Point, MS Excel, MS Teams and Power BI environment as well as Defense Agency Initiatives (DAI) and General Fund Enterprise Business System (GFEBS). Essnova Solutions, Inc. is proud to be an Equal Opportunity Employer. We comply with all associated and required Federal Regulations and affirm that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Essnova performs E-Verification on all Employees. Job Types: Full-time, Contract Pay: $70,000.00 - $80,000.00 per year

Job Title: Support Technician / Support Operator Job Type: Full-Time (Contract-to-Hire) Our client is a leader in the autonomous vehicle industry, developing cutting-edge technology that is changing the way we think about transportation. Their innovative approach is creating safer, more efficient autonomous driving solutions, and they are seeking a Support Technician and/or Support Operator to join their growing team. You will play a pivotal role in supporting the hardware and systems that power autonomous vehicles. This position involves troubleshooting hardware, providing technical support for Linux systems, and collecting critical data from proprietary software and sensor suites, including cameras, radar, LiDAR, and more. The ideal candidate will have a strong understanding of autonomous vehicle operations and be able to perform basic troubleshooting tasks, ensuring smooth operations of the technical systems that drive innovation. Required Qualifications: Strong understanding of autonomous vehicle operations and sensor systems (e.g., cameras, radar, LiDAR). Experience with Linux operating systems, including basic troubleshooting and system administration. Familiarity with hardware troubleshooting. Ability to collect and organize data from proprietary software systems and sensor suites for analysis and issue resolution. Excellent communication skills, with the ability to work effectively with cross-functional teams. Strong attention to detail and a methodical approach to troubleshooting and data handling. Ability to work in a fast-paced, evolving environment with minimal supervision. Why This Opportunity? Gain hands-on experience with leading-edge autonomous vehicle technology. Work with a high-growth, innovative company that is shaping the future of transportation. Opportunity to convert to a permanent role with a fast-moving, forward-thinking organization. If you have a passion for autonomous vehicles and the technical expertise to support cutting-edge systems, we want to hear from you!

Job Family: Technology Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust What You Will Do: Design and implement a lightweight agile governance framework, including clear roles and processes for how business and IT should engage based on industry best practices to collaboratively deliver business value for the corporation. Develop a clear and repeatable decision making process that includes the selection of investments, prioritizing investments, funding investments, monitoring the delivery lifecycle, and ensuring that the investments selected tie back to FDIC approved strategies and goals. Develop organizational structure from the portfolio level down to the development teams, defining how decision-making occurs and information flows through each level. Establish a governance framework that will best position FDIC to transform from a legacy project management organization to a modernized product oriented model that supports a flexible, repeatable, and expedited delivery of value to its customers. Determine how FDIC can incrementally transition from a traditional, annual budget cycle to a flexible, modern approach to funding critical investments. Identify and align all IT governance bodies to ensure each provides value and supports the intended business outcomes in a dynamic, flexible manner. Develop a process for demonstrating the value of IT investments, from both a financial and customer-focused business value perspective. From a change management perspective, transition our IT governance, project methodology and oversight practices from the current state to a product oriented approach. What You Will Need: US Citizenship and ability to obtain a Public Trust Clearance Bachelors' Degree is required Minimum of seven (7) years of experience working in Agile, Waterfall, and Hybrid SDLC environments Experience managing large projects in the IT field or related area. Experience with engagement economics Expert knowledge of application development (SDLC) from planning and inception through implementation and post-production support. Leadership / Coach / mentoring leadership style. Possess knowledge and expertise in the use of various delivery methodologies and have a clear understanding of change management techniques. Experience in project management disciplines including organizing and prioritizing multiple tasks, building a functional team from scratch, and balancing the needs of multiple stakeholders. The ability to remove blockers that are impeding team and customer success in a heavy regulated / multi-stakeholder environment. Leadership capabilities, team-centric skills and strong solution orientation. Seeks first to understand then to improve processes, relationships and software deliverables. Good balance of urgency with long term sustainability. Ability to communicate at all levels with clarity, poise, maturity and precision both written and verbally, internally and in external customer-facing situations. Excellent problem-solving and critical-thinking skills; balancing strategic alignment with technology road map and emerging industry trends with practical delivery. Self-motivated and able to work with minimal supervision. Able to adapt quickly in a rapid, changing environment What Would Be Nice To Have: Experience managing IT projects in financial service environments Experience managing a project where there is significant interaction with clients and requires the ability to navigate change. PMP and/or Agile Certification(s) The annual salary range for this position is $144,400.00-$216,600.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Unison, a leading provider for procurement solutions to the federal marketplace, is seeking customer service-oriented professionals to provide functional and help desk support to our Federal Government customers. Unison consultants work directly with clients to understand key elements of client business processes and then work onsite to implement and operate Unison software products and service offerings by performing key tasks. Consultants thrive on their personal and direct contributions that help our clients achieve substantial benefits from our suite of software products. This position is located in Columbia, MD. Clearance: TS/SCI with a Full-Lifestyle Poly required . Responsibilities Unison consultants will: Help drive successful operation of Unison's Contracts product suite by delivering high-quality advisory and support services to government clients Ensure assigned tasks are performed on a target, on time, and on budget, and that client personnel appreciate the value of the work performed Understand the client's business objectives and help clients achieve their goals Consultants are continuously challenged through client projects and build skills towards a fulfilling career. All consultants receive a product and federal acquisition training and receive career development guidance from experienced professionals. Employees also enjoy an attractive and competitive benefits package. Qualifications One or more years' experience supporting software solutions such as acquisition systems for government, preferred Experience in developing SQL queries, preferred Experience in testing, training, configuration management, and organizational change management, preferred Experience in functional implementation and/or maintenance of financial system interfaces, preferred Self-starter, quick learner, and team player Experience in using Microsoft Excel, PowerPoint and Word Bachelor's degree preferred

Blue Sky Innovative Solutions is seeking an IT Service Desk with a strong technical background, broad knowledge of IT help desk management, and hands-on experience managing customer service to end users initiatives to support the programs of our local government customers. IT SERVICE DESK TIER 1 AND 2 SAMPLE RESPONSIBILITIES : Provide excellent customer service to end users. Respond to verbal and electronic end user issues providing expert product support and root cause analysis. Identify and resolve hardware and software issues promptly to minimize downtime and smooth operations. Create and manage devices on the network through Active Directory. Configure and update mobile devices. Provide technical support to end-users, addressing any hardware and software related queries and issues. Provide problem resolutions and conduct research for solutions to difficult problems. Run performance reports and maintain detailed documentation of system configurations, procedure and troubleshooting processes. Develop and apply best practices to resolve technical issues. Implement monitoring tools and practices to proactively identify and address system performance issues. IT SERVICE DESK MINIMUM QUALIFICATIONS: Tier 1 Associate's degree or equivalent experience IT Service Desk / Help Desk and providing excellent customer support. Certification in CompTIA A+ and / or MCSA Proficiency in Microsoft Office products. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Tier 2 Bachelor's degree or equivalent experience for a bachelor's degree in computer science, Information Systems, or a related field. Certifications for CompTIA A+, Security+, Network+, and/or MCSA. Proficiency in Microsoft 365 and Microsoft Office products. Excellent Customer Service support skills and abilities. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. PERIOD OF PERFORMANCE Projected Interview Date: December 19,2024 Projected Start Date: December 30, 2024 - June 30, 2026 CLEARANCE N/A CERTIFICAITON N/A EDUCATION Bachelor's degree or equivalent experience for a bachelor's degree in computer science, Information Systems, or a related field. Certifications for CompTIA A+, Security+, Network+, and/or MCSA. SALARY RANGE IT Service Desk Tier 2 Technician is $72,300 - $84,800 About Blue Sky Blue Sky Innovative Solutions (Blue Sky) assists its federal, state and local, and commercial clients with solving their toughest challenges in the areas of IT Infrastructure Support and Engineering; Application Development and Maintenance; Program and Project Management; and Management Consulting. Find out more about Blue Sky at ***************** Blue Sky is an equal opportunity employer and recruits mission-oriented, proactive, skilled candidates from across the United States. As an SBA certified HUBZone small business, Blue Sky has a special interest in recruiting and hiring personnel who reside in HUBZones. To determine whether you reside in a HUBZone, visit ******************************** . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.