Technical Support Specialist Jobs in Greenville, WI

As a Geek Squad Agent, youll be the first point of contact for people seeking technology support, knowledge and solutions. Well provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, well create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What youll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps Help set up and repair technology devices for customers Monitor service queues and provide accurate status updates to customers Clearly communicate and partner with fellow agents Basic qualifications 3 months of experience in working in retail or customer service Passion for technology and desire to solve problems Must be able to adapt and learn new skills in a fast-paced industry Ability to work a flexible schedule, including holidays, nights and weekends Whats in it for you Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Part time PandoLogic. Keywords: Electrical Appliance Service Technician, Location: Plymouth, WI - 53073 RequiredPreferredJob Industries Other

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

WSI is innovating the 3PL industry by developing a cutting-edge e-commerce fulfillment and order management system. We're seeking an Application Support Specialist/Quality Assurance who will be responsible for providing quality functionality, technical support, troubleshooting, and resolving issues related to Manhattan Associates' software solutions. The role involves collaborating with internal teams, end-users, and external partners. The role also involves designing, executing, and managing test plans to ensure smooth operation of the system, specifically focusing on Manhattan's Warehouse Management System (WMS) and other supply chain modules. Primary Consideration will be given to individuals who are able to be hybrid in person at WSI's Dallas, TX development hub or Appleton, WI Corporate Office. DUTIES AND ACCOUNTABILITIES: Provide day-to-day support for Manhattan Associates' WMS. Diagnose, troubleshoot, and resolve application issues to ensure minimal downtime and disruption to warehouse operations. Collaborate with IT, business analysts, and developers to resolve technical issues and improve system performance. Monitor system logs, performance metrics, and alerts to proactively address potential issues. Assist in configuring and maintaining system parameters. Document support cases, solutions, and troubleshooting steps in the ticketing system. Support system upgrades, patches, and enhancements while ensuring compatibility with operations. Work with cross-functional teams to ensure timely resolution of incidents and service requests. Participate in on-call rotations to support 24/7 warehouse operations. Develop and execute test plans, test cases, and test scripts for Manhattan Associates' WMS systems. Perform manual and automated testing of application functionalities, integrations, and customizations. Identify, document, and track software defects in issue tracking systems. Conduct regression testing on system enhancements, bug fixes, and patches to ensure existing functionality is maintained. Validate system performance to meet operational requirements for speed, accuracy, and stability. Assist in designing test strategies for system integrations, data migrations, and user interfaces. Collaborate with business stakeholders to perform user acceptance testing (UAT). Report on test results, progress, and any risks or roadblocks during testing cycles. Participate in root cause analysis and collaborate with different teams on corrective actions. Continuously improve testing methodologies and tools to enhance QA efficiency and effectiveness. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Strong knowledge of Manhattan Associates' software solutions, specifically WMS. Familiarity with supply chain operations and warehouse processes. Excellent problem-solving and analytical skills. Ability to communicate complex technical issues to non-technical users. Familiarity with ticketing systems like Fresh Service or similar. Experience with quality assurance processes and methodologies, including test case development and execution. Strong analytical skills to identify test scenarios and potential risks. Ability to work in a fast-paced environment and manage multiple testing projects. Excellent written and verbal communication skills for reporting and collaborating with teams. PREFERRED EDUCATION AND EXPERIENCE: Bachelor's degree in Information Technology, Supply Chain, or related field. Experience in a 3PL (Third-Party Logistics) or eCommerce environment. Experience in a supply chain or warehouse operations environment. Understanding of Agile methodologies and experience working in Agile development teams. Experience with API testing and tools like Postman. Prior experience in performance testing to ensure scalability and reliability. PHYSICAL CAPABILITIES AND REQUIREMENTS: Travel in a car and an airplane 15% of the time. Ability to sit for extended periods within an office environment. Ability to use hands and fingers for computer keyboarding, and answer phone calls. Ability to communicate via the telephone using speaking and hearing skills. BENEFITS AND TOTAL REWARDS: Competitive wages, and opportunities for advancement. Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available. Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans. Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay. Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing. Referral Bonus, Wellness Programs, Clothing Allowance, Safety Shoes, and Safety Glasses Reimbursement.

Job Title: IT Desk Technician

Job Title: IT Desk Technician

As the Help Desk Analyst, you will provide technical support to users, resolving issues with their devices, software, and networks. Ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the user of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Essential Functions Answer user inquiries regarding computer software or hardware operation to resolve problems Oversee the daily performance of computer systems including servers, access points, desktops, laptops, thin clients, switches, etc. Develop training materials and procedures, or train users in the proper use of hardware or software Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Desktop Email Client Setup and Configuration with O365 Manage user accounts as per company's policy Lock, unlock, and reset passwords for Active Directory, VPN, LDAP Grant access to network resources like files, computers and printers Manage and follow up with users on their open helpdesk cases Familiarity and comfort in working with vendors Remote Access (VPN, Remote Desktop Connection, Terminal Server) Provide support and user access for ERP system, badge access, and network access Minimum Qualifications: Associates degree in System Administration or other related field in IT Proficient with Office 365 products: Word, Excel, Access, PowerPoint, Outlook Understanding of WAN, LAN architectures, IP protocols, telecommunication, and network topologies Preferred Qualifications: Bachelor's degree in System Administration or other related field in IT 3+ years system configuration and/or system administration experience 3+ years experience troubleshooting hardware and software issues Experience with Globalshop ERP or similar manufacturing ERP platforms Work Requirements: Strong interpersonal, verbal and written communication skills Works well independently and efficiently to meet deadlines Prompt response to support related email, phone calls and other electronic communications Self-motivated, detail-oriented and organized Disclaimer: The above statements are intended to describe the general details of the essential responsibilities being performed in the job. It is not designed to be a comprehensive list of all duties and responsibilities. All associates may be required to perform duties outside their normal responsibilities from time to time, as needed. The company reserves the right to make changes to the job description at any time.

The Help Desk Analyst II responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with the aim of eliminating recurrences and reducing calls to the help desk. The Help Desk Analyst II serves as a second level escalation resource to the user community. Provides coaching, mentoring and training to Helpdesk personnel. Coordinates with other areas of IT Operations to escalate and resolve problems. Responsibilities & Duties: Customer Service Act as the primary IT contact for customers. Prioritize customer satisfaction and handle complaints professionally. Promote a positive help desk image and support its objectives. Provide IT Help Line support, including on-call hours. Create end-user documentation and knowledge tips. Communication Keep peers, customers, and managers informed about trends, issues, and changes. Update customers on unresolved problems and inform management of widespread issues. Problem Analysis, Resolution, and Prevention Log and track help desk calls and email requests. Troubleshoot hardware and software issues, escalating when necessary. Aim for a 90% First Call Resolution rate. Support IT-approved software and complete various IT requests. Investigate and resolve root causes of problems to reduce recurring issues. Create technical documentation and review upcoming changes to prevent problems. Training and Other Stay updated on technology used in the supported environment. Provide customer training on technology. Support community and marketing events with technology needs. Perform additional related duties as required. Requirements: Associate's degree or educational equivalent's, a bachelor degree (B.A. /B.S.) is preferred. Three to seven years of experience working in a LAN/WAN environment of at least 250 workstations. Experience with Windows operating systems, Microsoft Office, and associated productivity applications are required. A CompTIA A+ or Microsoft certification is desired. Demonstrates concern for the accuracy and quality of work and takes steps to correct mistakes and improve the overall product. Organizes and expresses ideas and information clearly, using appropriate and efficient methods of conveying the information. Possesses quality listening skills, ensuring complete understanding of the problems and issues being reported by internal customers. Demonstrates experience with software and hardware inventory, troubleshooting Windows operating systems and peripheral devices, deploying application and Microsoft patches, enterprise antivirus and antispyware software and imaging desktops. Possesses the ability to coach, mentor and develop employees on the use of technology, productivity applications and business systems. To view our competitive benefits, click here! Joining Nsight: Our family of companies provides complete telecommunications services, including wireless and fiber-based services to residential and business customers, along with tower erection and maintenance services in Wisconsin and Michigan's Upper Peninsula. Our commitment to customer service, local philanthropic efforts and green initiatives makes us an employer of choice in the state of Wisconsin. We like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry. Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at *********************. Other details Pay Type Hourly

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Amplitel Technologies is a security-focused Managed Service Provider (MSP) based in Northeast Wisconsin, specializing in managed IT services, professional consulting, on-premise security, commercial audio/visual systems, and IT infrastructure design. We serve industries such as government agencies, municipalities, manufacturing firms, and highly regulated businesses with secure, transparent, and high-quality technical solutions. If you enjoy working with emerging technologies in a collaborative environment, we would love to hear from you! This is an on-site opportunity located in Kaukauna, WI. *This job is being posted by PeopleSharp on behalf of Amplitel Technologies. We'll provide: ●Generous benefits package including health/dental/vision insurance, PTO, and Simple IRA ●Quarterly Incentive opportunities ●Additional perks including a gym membership and IT training reimbursement ●Predictable set schedule of 7:45am - 4:45pm to help promote work/life balance ●A collaborative environment that provides feedback on a regular basis ●Salary of $60k-$70k based on experience What you'll do: ●Work on the service desk to handle client calls including more complex user issues ●Mentor more junior service desk technicians ●Provide top-tier support for small to medium sized clients via email, phone, and on-site assistance ●Maintain and troubleshoot client networks, including LAN/WAN, firewalls, WAPs, switches and phone systems ●Resolve technical issues across a wide variety of environments, including on-premise, cloud (Azure), Microsoft Windows, M365 administration and Line of Business applications ●Manage and prioritize tickets using a Service Desk system, set client expectations, and deliver outstanding customer service ●Accurately document client issues and solutions to enhance knowledge sharing and service efficiency Skills You'll Need: ● 3+ years of experience on a service desk or in a technical support role (MSP experience preferred) ● Experience as an escalation point or team lead ● Hands-on experience with SMB technical environments ● Experience with MSP ticketing systems and Remote Management tools ● Strong working knowledge of TCP/IP protocols, PC troubleshooting, network security, and hardware ● Experience with Active Directory, VMware ESXi, and Hyper-V is a strong plus ● A self-motivated, team-oriented mindset with a passion for problem solving ● A valid driver's license for on-site client support Ready to Apply? Quick apply with your resume OR Get a head start on the application process through our online portal here: ********************************************************************

Amplitel Technologies is a security-focused Managed Service Provider (MSP) based in Northeast Wisconsin, specializing in managed IT services, professional consulting, on-premise security, commercial audio/visual systems, and IT infrastructure design. We serve industries such as government agencies, municipalities, manufacturing firms, and highly regulated businesses with secure, transparent, and high-quality technical solutions. If you enjoy working with emerging technologies in a collaborative environment, we would love to hear from you! This is an on-site opportunity located in Kaukauna, WI. We'll provide: Generous benefits package including health/dental/vision insurance, PTO, and Simple IRA Quarterly Incentive opportunities Additional perks including a gym membership and IT training reimbursement Predictable set schedule of 7:45am - 4:45pm to help promote work/life balance A collaborative environment that provides feedback on a regular basis Salary of $60k-$70k based on experience What you'll do: Work on the service desk to handle client calls including more complex user issues Mentor more junior service desk technicians Provide top-tier support for small to medium sized clients via email, phone, and on-site assistance Maintain and troubleshoot client networks, including LAN/WAN, firewalls, WAPs, switches and phone systems Resolve technical issues across a wide variety of environments, including on-premise, cloud (Azure), Microsoft Windows, M365 administration and Line of Business applications Manage and prioritize tickets using a Service Desk system, set client expectations, and deliver outstanding customer service Accurately document client issues and solutions to enhance knowledge sharing and service efficiency Skills You'll Need: 3+ years of experience on a service desk or in a technical support role (MSP experience preferred) Experience as an escalation point or team lead Hands-on experience with SMB technical environments Experience with MSP ticketing systems and Remote Management tools Strong working knowledge of TCP/IP protocols, PC troubleshooting, network security, and hardware Experience with Active Directory, VMware ESXi, and Hyper-V is a strong plus A self-motivated, team-oriented mindset with a passion for problem solving A valid driver's license for on-site client support Ready to Apply? Quick apply with your resume OR Get a head start on the application process through our online portal here: ********************************************************************

The IT Support Technician provides essential end-user support across Appvion's global infrastructure. In this role, you will be the first point of contact for IT-related issues, ensuring seamless operations by troubleshooting technical problems, configuring hardware and software, and maintaining system security. Success in this position requires a strong technical foundation, customer centric mindset, and the ability to learn and adapt to new technologies while supporting both office and manufacturing environments. What You'll Do: * Serve as the first point of contact for all IT-related inquiries, troubleshooting issues via phone, email, and in person. * Prioritize and resolve IT helpdesk requests efficiently. * Configure, deploy, and support hardware, including laptops, desktops, telephones, and tablets. * Manage user accounts across various platforms including Active Directory (AD) and Office 365. * Administer and maintain File and Print Servers following best practices. * Troubleshoot and support local and wide-area networks (LAN, WAN). * Monitor IT security risks, escalating concerns as necessary. * Work with vendors to troubleshoot and resolve system and software issues. * Ensure software and firmware are updated with the latest security patches. * Maintain documentation related to software installation, configuration, and troubleshooting. * Collaborate with IT staff to troubleshoot network and security issues. What It Takes: * Associate's degree or equivalent work experience in information technology, computer science or related field. * Minimum of two years' experience in IT support or demonstrated technical ability. * Strong interpersonal and customer service skills. * Experience with IT ticketing systems (preferably Fresh Service). * Ability to diagnose and resolve hardware and software issues efficiently. * Excellent problem-solving and critical-thinking skills. * Ability to work independently and collaboratively within a team. * Willingness to travel to remote sites as needed. * Flexibility to work occasional nights and weekends. What We Can Offer You: We prioritize the health and happiness of our employees by granting new hires eligibility for benefits starting on the 1st of the month following their hire date. Our comprehensive benefits package includes full, low-cost coverage for health, vision, and dental insurance. Additionally, we provide an array of other perks, including: * Complimentary access to our 24/7, onsite fitness center. * 100% 401(k) match up to the first 5% contributed, with full vesting day 1. * Generous annual time off package: including vacation, parental leave, paid volunteer time, sick or emergency time, and 12 holidays. * Tuition reimbursement (up to $5,250 per year), scholarships for dependents, monthly cell phone reimbursement, and more! About Appvion: Appvion is the market leader in manufacturing specialty and high-performance coatings for direct thermal and film applications in North America. We innovate sustainable specialty coating solutions that are a part of many tickets, labels, tags, and packages consumers touch daily. As a premier employer of choice, distinguished by the Fox Cities Chamber of Commerce Employee Friendly Workplace certification, our success is rooted in our people. We are committed to promoting work life balance and integration by investing significantly in employee-friendly policies and practices. Whether you are looking to start, make a change, or advance your career, find your path at Appvion, and leave your mark on the world. A post-offer background check, and drug screen are required. Appvion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance or accommodation due to a disability, you may contact human resources at *********************.

Job Category Limited Term Support Staff (Fixed Term) FVTC Worksite Advanced Manufacturing Technology Center (AMTC), Appleton Main Campus, D.J. Bordini Center, S.J. Spanbauer Aviation & Industrial Center, Wautoma Regional Center Hours Per Week 40 Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal. Summary This position performs a variety of technical support functions for the Manufacturing, Construction and Agriculture Division. Flexible: 20-40 hours per week to suit your schedule. This is a limited term position with a duration through 5/30/2025. Job Description ESSENTIAL JOB FUNCTIONSHandle, process and distribute materials and supplies Assist and/or prepare equipment and lab activities related to instructional needs. Prepare various types of materials for instructors and students. Logistics Receive, and unload materials and, supplies utilizing lift truck Move equipment utilizing necessary rigging equipment. Travel to companies to pick and drop off equipment loaned, leased, or donated items for programs. Assist with receiving, installing, and preparing new equipment and removing replaced equipment in conjunction with the FVTC Manager - Manufacturing Agriculture & Construction, FVTC maintenance personnel and outside contractors. Procurement Monitor inventories of consumables, supplies and equipment as needed within the division, and communicate with purchaser to assure availability. Communicate with Vendor Managed Inventory staff to insure proper stocking of supplies and deliveries. Evaluate equipment and make recommendations as to repair or replacement. Interact with outside vendors and assist in collecting data/materials for price quotes. Maintenance, repair, and installation Perform periodic maintenance on a wide variety of division and partner owned equipment, according to documented procedures, and maintain associated records in maintenance software. Troubleshoot and make repairs to a wide variety of industrial and laboratory equipment utilizing electronic, electrical, mechanical, pneumatic, and hydraulic systems. Maintain records of annual Safety Inspections on program related equipment and college related equipment according to industry, college, or governmental standards. Maintain SDS records in online database and organize hazardous materials. Organization and Division Projects Support other Manufacturing, Construction and Agriculture Division technical personnel. Actively collaborate with division staff on initiatives for improvements related to organization, setup, standardization, and processes. Design, build or repair parts, components, or assemblies with modern methods in a craftsmanship like manner using a wide variety of equipment, layout tools, blueprints, and fabrication techniques for division and external customers. Support Manufacturing, Agriculture and Construction Technologies Division in the development of systems involved with new initiatives. SECONDARY JOB FUNCTIONS Practice and promote safe working habits to staff and students including the utilization of automation safety equipment such as light curtains, switches, and scanners. Operate school owned vehicles. Ensure a safe, comfortable, and functional environment for students and staff by scheduling work with Facilities Department to correct electrical, heating, ventilating, air conditioning, and plumbing problems as they arise. Set up and take down furnishings and equipment for functions/meetings per customer requests. Perform building security functions for the college including opening and securing buildings, labs, shops, and offices. Assist students and staff in lab environment in a non-instructional capacity. Assists with career days, open house, tours, youth camps, and other College marketing efforts. Practice and promote safe working habits to staff and students. Operate school owned vehicles. Ensure a safe, comfortable, and functional environment for students and staff by scheduling work with Facilities Department to correct electrical, heating, ventilating, air conditioning, and plumbing problems as they arise. Set up and take down furnishings and equipment for functions/meetings per customer requests. Perform building and equipment security functions for the college including opening and securing buildings, labs, shops, and offices. Assist students and staff in lab environment in a non-instructional capacity. Assists with career days, open house, tours, youth camps, and other College marketing efforts. Purchase parts and supplies related to needs within the division and reconcile purchase transactions. Communicate with Vendor Managed Inventory staff to insure proper stocking of supplies and deliveries. Interact with outside vendors and assist in collecting data/materials for price quotes. QUALIFICATIONS, TRAINING, AND EXPERIENCE Associate Degree or Technical Diploma, AND 2 years of related work experience in the field, OR An equivalent combination of related education, training, and experience. Valid Wisconsin driver's license, a CDL Class A or B is preferred. Subject to FVTC's Motor Vehicle Records Check. Beneficial training to have. Will provide in house training if needed Hold or willingness to obtain and maintain OSHA 10 certification Hold or willingness to obtain and maintain OSHA Tow motor/Fork-lift certification Hold or willingness to obtain and maintain electrical hazard training Hold or willingness to obtain and maintain fall protection training Hold or willingness to obtain and maintain NFPA 70e arc flash protection ESSENTIAL APTITUDES, SKILLS, KNOWLEDGE, AND PERSONAL CHARACTERISTICS Demonstrate a positive attitude, maturity, initiative, and integrity with a professional image contributing to the success of the college. Demonstrate ethical conduct in all aspects of the work environment. Work effectively in a self-directed team environment comprising of a diverse student, staff, and community populations. Ability to identify needed action without continual direction. Dependable, punctual, and commitment to following through on tasks. Ability to establish positive working relationships with internal and external companies, vendors and equipment manufactures to provide exceptional customer service. Excellent oral and written communications skills, as well as good listening skills. Excellent organizational skills and ability to work under pressure. Must be capable of lifting and moving objects for purposes of repair, set-up, installation, or relocation. Ability to interpret engineering drawings and layouts, and schematic drawings of electrical, electronic, hydraulic and pneumatic components. Ability to work with and learn Microsoft Office suite (Excel, Word) Ability to perform daily travel and work at a variety of FVTC facilities located in but not limited to Appleton, Oshkosh, Wautoma, Waupaca, Clintonville and Chilton along with varying worksites. Flexibility in work schedule is provided and required. Work in an organized, clean, and professional manner. Accept responsibility for continuous learning related to industry advancements and professional development. Ability to maintain confidentiality and professionalism. Additional Information Starting Pay: $24.53 per hour. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wages will be based on the applicable compensation guideline. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. In this position you will automatically be enrolled in the FICA Alternative Retirement Plan which helps you start save for retirement. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training. Additional perks at the Appleton Main Campus include an onsite dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, Trilogy Salon & Spa, and more. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - ************************ (Affirmative Action), **************** (sex-based discrimination or harassment), or Dan Squires - *************************** (Disability related discrimination).

Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti! The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance. What You Will Do in This Role * Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office. * Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment * Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance. What You Need For This Role * Be 21 years of age or older, with high school diploma or equivalent. * Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies. * Have customer service experience. Prior work experience in hospital setting is helpful. * Have basic computer skills. * Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule. * Be able to lift and/or push up to 75 pounds. * Be able to stand and walk for long periods of time. * Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact ****************************. Primary Job Location: Green Bay District Additional Locations (if applicable): Job Title: Customer Service Technician I Company: Agiliti Location City: De Pere Location State: Wisconsin

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Key responsibilities include: Educate clients regarding equipment and services Provide direction for assistance Qualify and process new sales Opportunities Process Service Requests for equipment repair High school diploma or equivalent. Exhibit proficiency in e-mail and Internet. Proven organizational skills. Strong track record in the area of client service. Flexible to work anytime between the hours of 7AM-7PM Mon-Fri Skills Cisco/CompTIA/Microsoft Certification or equivalent Computer Science Degree preferred Call Center experience preferred. High school diploma or equivalent. Bilingual: French/French Canadian preferred Additional Information $13/hr 3 months

The IT Support Intern will provide first level support for users, ensure currency of information

Job Category Limited Term Support Staff (Fixed Term) FVTC Worksite Advanced Manufacturing Technology Center (AMTC), Appleton Main Campus, D.J. Bordini Center, S.J. Spanbauer Aviation & Industrial Center, Wautoma Regional Center Hours Per Week 40 Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal. Summary This position performs a variety of technical support functions for the Manufacturing, Construction and Agriculture Division. Flexible: 20-40 hours per week to suit your schedule. This is a limited term position with a duration through 5/30/2025. Job Description ESSENTIAL JOB FUNCTIONS Handle, process and distribute materials and supplies * Assist and/or prepare equipment and lab activities related to instructional needs. * Prepare various types of materials for instructors and students. Logistics * Receive, and unload materials and, supplies utilizing lift truck * Move equipment utilizing necessary rigging equipment. * Travel to companies to pick and drop off equipment loaned, leased, or donated items for programs. * Assist with receiving, installing, and preparing new equipment and removing replaced equipment in conjunction with the FVTC Manager - Manufacturing Agriculture & Construction, FVTC maintenance personnel and outside contractors. Procurement * Monitor inventories of consumables, supplies and equipment as needed within the division, and communicate with purchaser to assure availability. * Communicate with Vendor Managed Inventory staff to insure proper stocking of supplies and deliveries. * Evaluate equipment and make recommendations as to repair or replacement. * Interact with outside vendors and assist in collecting data/materials for price quotes. Maintenance, repair, and installation * Perform periodic maintenance on a wide variety of division and partner owned equipment, according to documented procedures, and maintain associated records in maintenance software. * Troubleshoot and make repairs to a wide variety of industrial and laboratory equipment utilizing electronic, electrical, mechanical, pneumatic, and hydraulic systems. * Maintain records of annual Safety Inspections on program related equipment and college related equipment according to industry, college, or governmental standards. * Maintain SDS records in online database and organize hazardous materials. Organization and Division Projects * Support other Manufacturing, Construction and Agriculture Division technical personnel. * Actively collaborate with division staff on initiatives for improvements related to organization, setup, standardization, and processes. * Design, build or repair parts, components, or assemblies with modern methods in a craftsmanship like manner using a wide variety of equipment, layout tools, blueprints, and fabrication techniques for division and external customers. * Support Manufacturing, Agriculture and Construction Technologies Division in the development of systems involved with new initiatives. SECONDARY JOB FUNCTIONS * Practice and promote safe working habits to staff and students including the utilization of automation safety equipment such as light curtains, switches, and scanners. * Operate school owned vehicles. * Ensure a safe, comfortable, and functional environment for students and staff by scheduling work with Facilities Department to correct electrical, heating, ventilating, air conditioning, and plumbing problems as they arise. * Set up and take down furnishings and equipment for functions/meetings per customer requests. * Perform building security functions for the college including opening and securing buildings, labs, shops, and offices. * Assist students and staff in lab environment in a non-instructional capacity. * Assists with career days, open house, tours, youth camps, and other College marketing efforts. * Practice and promote safe working habits to staff and students. * Operate school owned vehicles. * Ensure a safe, comfortable, and functional environment for students and staff by scheduling work with Facilities Department to correct electrical, heating, ventilating, air conditioning, and plumbing problems as they arise. * Set up and take down furnishings and equipment for functions/meetings per customer requests. * Perform building and equipment security functions for the college including opening and securing buildings, labs, shops, and offices. * Assist students and staff in lab environment in a non-instructional capacity. * Assists with career days, open house, tours, youth camps, and other College marketing efforts. * Purchase parts and supplies related to needs within the division and reconcile purchase transactions. * Communicate with Vendor Managed Inventory staff to insure proper stocking of supplies and deliveries. * Interact with outside vendors and assist in collecting data/materials for price quotes. QUALIFICATIONS, TRAINING, AND EXPERIENCE * Associate Degree or Technical Diploma, AND * 2 years of related work experience in the field, OR * An equivalent combination of related education, training, and experience. * Valid Wisconsin driver's license, a CDL Class A or B is preferred. * Subject to FVTC's Motor Vehicle Records Check. Beneficial training to have. Will provide in house training if needed * Hold or willingness to obtain and maintain OSHA 10 certification * Hold or willingness to obtain and maintain OSHA Tow motor/Fork-lift certification * Hold or willingness to obtain and maintain electrical hazard training * Hold or willingness to obtain and maintain fall protection training * Hold or willingness to obtain and maintain NFPA 70e arc flash protection ESSENTIAL APTITUDES, SKILLS, KNOWLEDGE, AND PERSONAL CHARACTERISTICS * Demonstrate a positive attitude, maturity, initiative, and integrity with a professional image contributing to the success of the college. * Demonstrate ethical conduct in all aspects of the work environment. * Work effectively in a self-directed team environment comprising of a diverse student, staff, and community populations. * Ability to identify needed action without continual direction. * Dependable, punctual, and commitment to following through on tasks. * Ability to establish positive working relationships with internal and external companies, vendors and equipment manufactures to provide exceptional customer service. * Excellent oral and written communications skills, as well as good listening skills. * Excellent organizational skills and ability to work under pressure. * Must be capable of lifting and moving objects for purposes of repair, set-up, installation, or relocation. * Ability to interpret engineering drawings and layouts, and schematic drawings of electrical, electronic, hydraulic and pneumatic components. * Ability to work with and learn Microsoft Office suite (Excel, Word) * Ability to perform daily travel and work at a variety of FVTC facilities located in but not limited to Appleton, Oshkosh, Wautoma, Waupaca, Clintonville and Chilton along with varying worksites. * Flexibility in work schedule is provided and required. * Work in an organized, clean, and professional manner. * Accept responsibility for continuous learning related to industry advancements and professional development. * Ability to maintain confidentiality and professionalism. Additional Information Starting Pay: $24.53 per hour. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wages will be based on the applicable compensation guideline. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. In this position you will automatically be enrolled in the FICA Alternative Retirement Plan which helps you start save for retirement. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training. Additional perks at the Appleton Main Campus include an onsite dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, Trilogy Salon & Spa, and more. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - ************************ (Affirmative Action), **************** (sex-based discrimination or harassment), or Dan Squires - *************************** (Disability related discrimination).

Job Details New London, WI Full TimeDescription Job Purpose: Supports the Rawhide Residential Youth Services by responding to, and effectively managing emergency safety interventions; verbally de-escalating youth; stabilizing emotionally dysregulated residents; initiating, facilitating, participating in incident reviews; developing emergency safety plans and interventions; promoting professional development of staff teams to create and sustain a therapeutic culture that recognizes and values progress toward treatment goals and strategies. Essential Job Functions: Carries out residential emergency safety plans and works alongside direct care staff to build knowledge to effectively care for dysregulated youth. Initiate, facilitate, and participate in incident reviews. Responds to and effectively manages emergency safety interventions by verbally deescalating and physically stabilizing emotionally dysregulated residents. Adhere to interventions, strategies and programs to help youth self-regulate emotions/behavior. Collaborates with all teams involved in individual treatment plans and fosters professional development of colleagues Completes and ensures accurate documentation to remain in compliance with licensing requirements Qualifications Job Qualifications: Be at least 21 years old Bachelor's degree required, Master's degree preferred 4+ years relevant experience Valid driver's license with insurable driving record Exercises critical thinking, judgment and discernment Ability to identify and respond to crisis situations Ability to lift 50 pounds and stand for long periods of time Physically able to meet the demands of the position, including providing therapeutic physical restraints Benefit Overview: Competitive Pay Medical, Dental & Vision Insurance Competitive 401k plan 10 paid Holidays PTO, VTO, Wellness Day, & Floating Holiday 5 Weeks Paid Sabbatical Leave Onsite Café (New London) Tuition Reimbursement Nature Trails/Waterfront on 700+ acres (New London) Onsite Fitness Center and Gymnasium Employee Assistance Program (EAP) Jury Duty Leave Bereavement Leave Paid Benefits for Birth or Adoption

Job Information Job Title IT Service Desk Intern Home Department: Information Technology (IT) Employment Status: Non-Exempt; Temporary Schedule: 40 hours/week during summer/ Part-time hours during the school year Position Location: Corporate Office or Telecommuting Opportunities This position offers flexible remote/hybrid work scheduling and we are targeting candidates who are located within the commutable greater Fond du Lac, WI area. To learn more, visit us at: ***************************** Overview Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society. Society Insurance is seeking an IT Service Desk Intern, within our Information Technology department, to join us from May 2025 through May 2026. The intern will be assisting the network team in providing first-level technical support for Society Insurance employees through our service desk relating to various hardware, software, and operational issues. About the Role Completes Service Desk operations by providing hardware and software problem identification through the use of telephone and e-mail to Society Insurance employees; responds to both repair and service requests through timely communication, frequent follow-up, and detailed documentation. Maintains customer service by providing first-level hardware and software support as instructed by Network Team members. Ensures efficient and accurate handling of service requests sent into the Information Systems unit by utilizing problem tracking software to understand, specify, detail, and document the nature of each requestor's problem. Contributes to overall Network Team function by completing a variety of assigned projects and duties as assigned with accuracy and timeliness. Assists with inventory, new employee on-boarding, and conference room set-up. Assists with fielding phone support resolution. Helps with service desk coverage and field questions. About Yo u You are an excellent communicator and are customer focused. You are creative and enjoy exploring new ways of doing things. You are a self-starter and enjoy taking the initiative. You are quality-focused and take pride in your work. You enjoy doing multiple activities at once to accomplish a goal and use resources effectively and efficiently. What it Will Take Pursuing an Associate's Degree or Bachelor's Degree in Computer Science or related field. Prior experience in a customer-facing role. Knowledge of Information Technology and Microsoft Office suite applications. 3.0 or better cumulative GPA on a 4.0 scale. Completion of at least one computer-related course. What Society Can Offer with your Internship Award-Winning Program : Our internship program was honored with the 2024 Best Internship Program Award by Employ Humanity. Hands-on Experience : Engage in real work related to your degree with opportunities for job shadowing. Competitive Pay : This is a paid internship with competitive compensation. Paid Holidays : Benefit from paid time off during holidays. Mental Health Wellness : Receive 8 paid hours annually to prioritize your mental well-being. Path to Full-Time Employment : High-performing interns may be considered for full-time positions after graduation. Networking Opportunities : Connect with professionals and fellow interns through company events and external networking activities. Summer Series Events : Participate in exclusive intern events across Fond du Lac county, including volunteer work, networking, and social gatherings. Company Intern Events : Enjoy dedicated intern-only activities like escape rooms, an end-of-summer party, and more. Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws. Society Insurance is a drug-free workplace. Any candidate who receives an offer of employment from Society will be required to undergo a pre-employment drug test for controlled substances. All offers of employment are contingent upon successful completion of the pre-employment drug test, which is conducted in accordance with Society's substance abuse policy.

Job Information Job Title IT Service Desk Intern Home Department: Information Technology (IT) Employment Status: Non-Exempt; Temporary Schedule: 40 hours/week during summer/ Part-time hours during the school year Position Location: Corporate Office or Telecommuting Opportunities This position offers flexible remote/hybrid work scheduling and we are targeting candidates who are located within the commutable greater Fond du Lac, WI area. To learn more, visit us at: ***************************** Overview Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society. Society Insurance is seeking an IT Service Desk Intern, within our Information Technology department, to join us from May 2025 through May 2026. The intern will be assisting the network team in providing first-level technical support for Society Insurance employees through our service desk relating to various hardware, software, and operational issues. About the Role Completes Service Desk operations by providing hardware and software problem identification through the use of telephone and e-mail to Society Insurance employees; responds to both repair and service requests through timely communication, frequent follow-up, and detailed documentation. Maintains customer service by providing first-level hardware and software support as instructed by Network Team members. Ensures efficient and accurate handling of service requests sent into the Information Systems unit by utilizing problem tracking software to understand, specify, detail, and document the nature of each requestor's problem. Contributes to overall Network Team function by completing a variety of assigned projects and duties as assigned with accuracy and timeliness. Assists with inventory, new employee on-boarding, and conference room set-up. Assists with fielding phone support resolution. Helps with service desk coverage and field questions. About Yo u You are an excellent communicator and are customer focused. You are creative and enjoy exploring new ways of doing things. You are a self-starter and enjoy taking the initiative. You are quality-focused and take pride in your work. You enjoy doing multiple activities at once to accomplish a goal and use resources effectively and efficiently. What it Will Take Pursuing an Associate's Degree or Bachelor's Degree in Computer Science or related field. Prior experience in a customer-facing role. Knowledge of Information Technology and Microsoft Office suite applications. 3.0 or better cumulative GPA on a 4.0 scale. Completion of at least one computer-related course. What Society Can Offer with your Internship Award-Winning Program : Our internship program was honored with the 2024 Best Internship Program Award by Employ Humanity. Hands-on Experience : Engage in real work related to your degree with opportunities for job shadowing. Competitive Pay : This is a paid internship with competitive compensation. Paid Holidays : Benefit from paid time off during holidays. Mental Health Wellness : Receive 8 paid hours annually to prioritize your mental well-being. Path to Full-Time Employment : High-performing interns may be considered for full-time positions after graduation. Networking Opportunities : Connect with professionals and fellow interns through company events and external networking activities. Summer Series Events : Participate in exclusive intern events across Fond du Lac county, including volunteer work, networking, and social gatherings. Company Intern Events : Enjoy dedicated intern-only activities like escape rooms, an end-of-summer party, and more. Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws. Society Insurance is a drug-free workplace. Any candidate who receives an offer of employment from Society will be required to undergo a pre-employment drug test for controlled substances. All offers of employment are contingent upon successful completion of the pre-employment drug test, which is conducted in accordance with Society's substance abuse policy.