Desktop Technician
Technical support specialist job in Gulfport, MS
Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup.
Local candidates are preferred to minimize travel, but multiple locations are available.
Responsibilities
Unbox, tag, and image new devices using standard tools.
Perform in-place Windows 11 upgrades and verify successful installations.
Install and validate required software using SCCM or other approved tools.
Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access.
Document devices, activities, and completion status using provided templates.
Follow daily direction from facility leaders and coordinate with the Vaco support team.
Qualifications
2 or more years of experience in desktop support, IT field services, or hardware deployment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience using SCCM or similar deployment and imaging tools.
Ability to troubleshoot hardware, software, and connectivity issues.
Excellent communication and documentation skills.
Ability to work on-site during normal business hours.
Details
Employment Type: Contract(W2)
Duration: Approximately 3-6 months with potential extensions
Schedule: Monday through Friday, standard business hours
Compensation: 28-33/hr depending on amount of experience
Locations: Onsite (Hattiesburg, MS possibly Vicksburg/Jackson/Natchez - Multiple Locations)
Information Technology Technician
Technical support specialist job in Gulfport, MS
The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery.
Key Responsibilities
Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment.
Respond to service requests and provide timely technical support to staff.
Monitor and troubleshoot network connectivity and performance issues.
Perform routine system maintenance and software updates.
Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups.
Maintain and update user accounts, access rights, and system permissions.
Support the implementation of IT-related projects such as system upgrades and new technology integration.
Document technical processes, user guides, and IT inventory.
Ensure compliance with cybersecurity standards and data protection policies.
Provide training and assistance to staff in using hardware, software, and other tools.
Collaborate with vendors and service providers as needed for maintenance and support.
Now Hiring IT and Telecom Field Technicians
Technical support specialist job in Moss Point, MS
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Administrative Support Analyst
Technical support specialist job in Gulfport, MS
Key responsibilities include:
Review correspondence generated by Command Personnel to ensure that the contents are consistent with Navy policies, procedures, and emerging administrative requirements. This information should contain all pertinent information to avoid delays in routing and approval processing.
Administer the Site Mail Management Program, which includes picking up and dropping off mail to/from the local post office, as appropriate.
Administer the Site Files and Records program to include receipt, control, and distribution of all incoming and outgoing correspondence; proper filing procedures, ensuring accurate and up-to-date files; and proper record disposal.
Prepare recognition award packages for military/civilian personnel for submission to CENSECFOR.
Manage the Check-In/Check-Out process for the site. When appropriate, provide coordination with the respective headquarters staff (i.e., Government Travel Charge Card (GTCC)). Conduct Site Indoctrination for new personnel.
Manage the Site's Printing Program in conjunction with guidance provided from headquarters staff. Drop off and pick up printing projects from DAPS.
Manage the Site's Directives Program in conjunction with guidance provided from headquarters staff.
Prepare Navy and Marine Corps enlisted and officer fitness reports
Function as the site's primary point of contact for the local Personnel Support Activity Detachment and/or Training Support Detachment. Role involves having access to Transaction Online Processing System (TOPS) for submission of ALL staff Electronic Service Record entries; coordinating with Personnel Support Activity Detachment (PSD);having access to Navy Standard Integrated Personnel System (NSIPS) to verify Electronic Service Records; acting in the capacity as the Command Leave Administrator (CLA) for active duty personnel via Navy E-Leave program; and attending monthly Personnel Support Activity Detachment (PSD) training sessions.
Prepare Letters of Designation for site personnel as required by directive, or per guidance provided by headquarters staff.
Set up classrooms and ensure that all classroom material is available for convening classes. Prepare graduation certificates and other appropriate graduation and certification paperwork as appropriate.
Function as the activity's administrative assistant and track status of training. Coordinate training schedules with local small arms ranges, swimming pools, and simulation training facilities. Provide updates on training requirements to the site lead and or Commanding Officer as appropriate.
Maintain the IA checklist, as well as the site tracking log.
Maintain the Site Tickler system, ensuring compliance with all deadlines established by higher authority.
Maintain all Division Officer records and Instructor Training Records for active duty personnel.
Coordinate the General Military Training (GMT) training schedule and training records.
Assist Military and Civilian personnel with administrative questions and processes to update electronic service records.
Other administrative tasks may be assigned based on emergent requirements
Help Desk Specialist
Technical support specialist job in Slidell, LA
The organization is seeking a Help Desk Specialist to provide high-level support for a Department of Defense (DoD) Travel contract. This role delivers technical, functional, and customer-focused assistance to ensure seamless operation and user experience within the Defense Travel System (DTS) and related DoD travel programs.
Key Responsibilities
Provide assistance to all DoD personnel regarding the use and administration of the Defense Travel System (DTS) application, DoD Travel Policy, and travel financial management. Perform functional analysis to identify process steps, tasks, and inter-relationships.
Develop, update, and maintain project documentation, including specification manuals, system procedures, presentations, and training materials. Translate processes into clear visual depictions to support understanding and compliance.
Support a 24x7x365 operational environment, with availability to work weekends, overnights, and Federal holidays as required. Participate in special projects and collaborate across teams to ensure mission continuity.
Work directly with customers and technical staff to enhance understanding of requirements and coordinate implementation of improvements. Maintain system integrity through documentation and analysis of anomalies to ensure optimal performance.
Troubleshoot and resolve issues related to customer-specific operating systems and applications. Define and classify level, priority, and nature of problems, escalating when necessary. Manage the full lifecycle of trouble tickets-opening, tracking, and closing-ensuring ownership and end-user satisfaction.
Provide exceptional communication and customer service in a mission-critical environment. Complete additional training as required to support legacy systems.
Requirements
Associate degree or equivalent technical training with a minimum of 2 years of relevant experience.
Ability to obtain a Favorable Public Trust (CoPT) determination and hold U.S. citizenship.
Demonstrated technical proficiency in computer hardware, software, and networking systems.
Experience in installation, configuration, and troubleshooting of computer systems.
Ability to work effectively in an office environment, including extended computer use and communication via telephone, email, and in person. Some travel may be required.
Commitment to continuous learning and training to support evolving DoD travel systems.
Transportation Revenue System Specialist
Technical support specialist job in Biloxi, MS
Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include:
-Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs
-Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation
-Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies
-Supporting client procurements of system solutions.
-Designing and overseeing testing and evaluation of revenue system solutions
-Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints
-Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations
-Managing tasks and projects, including scope, schedule, budget, and resource identification
-Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public
-Mentoring junior and mid-level staff in revenue collection systems
-Supporting business development efforts and proposals in areas related to the above
-Managing RUC and/or tolling projects
**Job Title:**
Transportation Revenue System Specialist
**Group:**
TSO
**Employment Type:**
Regular
**Minimum Qualifications:**
Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
-Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems
-Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy
-Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems
-Fluency with financial analysis, including cost analysis of revenue collection systems
-Understanding of transportation technology and innovation trends
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
10%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$104,229
**Pay Range Maximum:**
$182,374
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
2026 Intern - IT Analyst - Slidell, LA
Technical support specialist job in Slidell, LA
**_Who We Are_** Textron Systems serves defense and commercial customers with the combined expertise of its family of brands: Textron Systems, Howe & Howe, Lycoming and ATAC\. The segment offers specialized products and services that fall into several capability areas: Air; Land; Sea; Propulsion; Weapon Systems; Electronic Systems; and Test, Training & Simulation\.
We tap into these capabilities to deliver exceptional solutions, including product development and manufacturing, training, operations and support All efforts are backed by the strength of our parent company - Textron Inc - which includes prominent brands such as Bell, Cessna and Beechcraft\.
Drawing from our diverse teams of experts and harnessing the unlimited power of teamwork, we put tomorrow's technology in the world's hands today\.
Start your career in a big way by joining Textron Systems\. We are here to provide necessary and life\-changing services and products to our customers\. We are right where the real work happens\. By joining our team, you will gain exciting and versatile experiences from day one to fuel your growth\. Talent development is a big part of who we are\. Don't just start your career \- go big\.
Visit TextronSystems\.com to read more about who we are and the products we make\! **_About This Role_**
In this role, you will be responsible for:
+ Support the Information Technology team with ongoing and/or new projects
- Within this role you may support: IT Business Partner, IT Infrastructure Analyst, IT Development, or IT Cyber Security team
+ Work on assigned projects, including research, documentation, development, coordination, and decision making to complete assigned project\(s\)\.
+ Follow Project Management guidelines, including executing with change management strategy to minimize disruption to the business and improve end user experience\.
+ You will help develop, maintain, and advance the nuts and bolts of our design\-build\-deliver pipeline from the physical infrastructure up through enterprise applications, virtualized environments, and custom\-built automation scripts\.
+ Identifying repeated tasks as candidates for process automation and working across IT teams to implement Promote teamwork by sharing knowledge, cooperating with others, participating in meetings and work groups, and supporting the goals and objectives of the business unit\.Perform related duties as assigned\.
**Qualifications**
**_Qualifications_**
+ Currently pursuing BS degree in Computer Science, MIS, or similar degree\.
+ Passion for Information TechnologyExcellent verbal and written communication skills Resourceful/Problem\-solver Deals well with ambiguity and can adapt quickly to change Basic personal computer skills \(e\.g\. Word, Excel, PowerPoint, Visio, MS Project\) Action and results oriented & ability to multi\-task You will not now, or in the future, require sponsorship \(i\.e\. H\-1B visa, etc\.\) to legally work in the U\.S\.Ability to work full\-time in\-office during period of internship\.
**_Why Intern with Textron Systems?_**
As an intern with Textron Systems, you'll become part of a team that is ALL IN, providing enduring solutions for a complex world\. TOGETHER, we put tomorrow's technology in the world's hands today\. During the intern period of **06/01/2026\-08/07/2026, ** you will connect with people across multiple disciplines and locations, giving you exposure to new projects and mentorship\. Below are a few, of many, additional highlights of the intern experience:
Networking with fellow interns, employees, and leadership across Textron SystemsOpportunity to apply to full\-time positions or return internships before they are open to external applicants\.Employee Resource Group \(ERG\) participation including volunteer days, events, and collaborations\.
**_How We Care_**
At Textron Systems, our talented people make us successful\. We promote an inclusive environment where we value individuality, differences and unique perspectives\.
Our company is committed to offering employees opportunities to grow and develop\. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace\. Below are just a few examples of benefits our interns can take advantage of\!
**Flexible Work Schedules:**
Enjoy ** compressed work week ** schedule ** ** that varies by allowing for **additional days off** such as 5/8, 9/80 and 4/10s, leading to additional Fridays off work\! **Dress for Your Day** : No day is the same, so we don't think you should dress like it\. Dress smart for an important meeting, **wear jeans for a casual day** at the office or on the shop floor\. **Employee Discounts: ** We provide a one\-stop\-shop for access to exclusive offers and deep discounts from over **30,000 merchants and millions of products** such as Bose, Apple, FitBit, HP, At&T, Verizon, T\-Mobile, travel discounts and more\! **Career Development & Training Opportunities: ** We believe our people are our number 1 asset\. At Textron Systems, we offer shadowing opportunities, mentorship programs and both on\-site and virtual formal training to help our team grow in their careers\. **Many More Benefits: ** Textron Systems offers many additional benefits you can take advantage of as well\! **Pay Range:** For our intern program the pay ranges are determined by factors such as anticipated graduation year\. **_Templates for your Application_**
We aim to make sure all candidates are considered on an equal basis\. To ensure your application accurately represents your skills and background, we encourage you to view a sample template resume and application tips located here \.
**Recruiting Timeline:** Applications for this position will be accepted through October 31, 2025\. The application window may be shortened or extended based on candidate flow and business needs\. We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit\.
**EEO Statement**
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including US Citizenship, for access to classified information\.
**Recruiting Company:** Textron Systems
**Primary Location:** US-Louisiana-Slidell
**Job Function:** Information Technology
**Schedule:** Full-time
**Job Level:** Individual Contributor
**Job Type:** Internship / Co-Op
**Shift:** First Shift
**Job Posting:** 08/31/2025, 10:01:00 PM
**Job Number:** 333599
Service Desk Technician
Technical support specialist job in Kiln, MS
Seeking a Service Desk Technician to provide Tier 1 call center support for a federal customer. This position is hybrid and based in Kiln, MS.
Responsibilities
Provide Tier 1 services by working directly with the Service Desk and staff to ensure service levels are met.
Respond to and diagnose incidents through discussions with users.
Support end users on a variety of technical issues, including PC, server, or mainframe applications and hardware.
Identify, research, and resolve technical problems.
Respond to telephone calls, email, and personnel requests for support.
Document, track, and monitor incidents to ensure timely resolution.
Interact with network services, software engineering, or applications development teams to restore service or identify root causes.
Simulate or recreate user problems to troubleshoot operating difficulties.
Recommend systems modifications to reduce recurring issues.
Operate within Service Desk performance metrics, including first call resolution and speed of answer.
Perform password resets on applicable systems.
Collect caller information and ensure tickets are accurately documented in the ticketing system.
Use the knowledge base to guide callers through problem resolution.
Ensure email service requests are processed within contractual limits.
Support Tier 1 email team cross-training for phone support when needed.
Acknowledge every contact, document accurately, and resolve or escalate issues as appropriate.
Qualifications
Required Skills and Experience
High school diploma or equivalent.
02 years of relevant experience.
Basic understanding of computer systems and their use.
Preferred Skills and Experience
MCSA Office 365 certification.
ITIL Foundation certification.
Ability to obtain and maintain a Public Trust clearance.
Working Place: Kiln, Mississippi, United States Company : 2025 Sept 11 Virtual Career Fair - GovCIO
IT Specialist
Technical support specialist job in Pascagoula, MS
Pascagoula Hospital | Full-Time | 1st | 2809 Denny Avenue Pascagoula, Mississippi, 39567 United States The IT Specialist is the first point of contact and will provide technical assistance, maintenance and repair to computer systems and hardware and network problem resolution to all Singing River Health System customers. The IT Specialist will guide users through step-by-step solutions, answer questions or resolve computer issues for users in person, via telephone or from a remote location and email or trouble request enquiries; and resolves or escalates system issues and problems. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal performance. The IT Specialist will troubleshoot problem areas in a timely and accurate manner and provide assistance where required, and utilize tools and following procedures or policies for handling support requests.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
High School diploma or equivalent required. Associate's degree in a computer related field is preferred.
License:
N/A
Certifications:
N/A
Experience:
A minimum of two (2) years' experience providing end user online/phone support with PC hardware, troubleshooting and repair.
Reports to:
IT Specialist Manager
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have strong analytical and interpersonal skills.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
Must demonstrate ability to achieve successful outcomes in handling difficult situations and customers. Must demonstrate ability to teach customers over the phone.
Must have knowledge of desktop operating systems, various software applications and basic hardware for the PC; principles and theories of network systems and management; internet technologies and products; basic methods/tools used to troubleshoot information processing system problems.
The position requires traveling throughout the SRHS service area - with the employee providing his/her own transportation.
PC/Technician
Technical support specialist job in Ocean Springs, MS
Howard Technology Solutions is looking for enthusiastic candidates who are passionate about technology. Howard PC Product Specialists are technicians who support our Sales Teams as a dedicated resource for our line of Howard branded products, providing specifications, recommendations, and training on new and current Howard products. If you are interested in working with the latest PC technologies and interfacing directly with industry names such as Intel and NVIDIA, Howard PC Product Specialist may be the opportunity you have been looking for.
Responsibilities
* This position will involve a wide variety of disciplines related to PC systems. These include working with our Design Engineers in the design phase to ensure Sales feedback is being addressed, creation of relevant product information and training documents, and sales support and training.
Skills/Qualifications
* QUALIFICATIONS: • 2-year degree in Information Technology or related field
* 2 years' experience in computer hardware is preferred
* Knowledge of current PC hardware and technologies
* Knowledge or experience with Windows Operating systems
* Experience with creating documents and presentations using Microsoft Office
* Excellent communication skills
* Ability to work with others to accomplish common goals
Benefits
* Medical Insurance
* Dental Insurance
* Disability Insurance
* Life Insurance
* 401K Retirement
* Education Reimbursement
* Paid Holidays
* Paid Vacations
Salary Dependent upon experience
Career Level Required Entry Level
Experience Required 0 to 1 year
Education Required Associate's Degree
Job Type Employee
Job Status Full-Time
Contract Support Specialists NCO 16
Technical support specialist job in Biloxi, MS
We are looking for staff to work in support of the VA Central Regional Procurement Office conducting acquisition and procurement activities on a full-time REMOTE basis. Candidates will also (if desired) be allowed to work onsite at VA locatioins that include Houston, TX; Little Rock, AR; Fayetteville, AR; Jackson, MS; New Orleans, LA; and Biloxi,MS. This is a 1-year opportunity. Staff activities will include but are not limited to cradle to grave acquisition functions: pre-award, post-award, price and cost analysis, prep of award documents and supporting documentation, contract administration, and related functions.
Responsibilities:
Prepare pre-solicitation documentation to include the solicitation, solicit, prepare pre-award documentation to include contract/task order, advise, close out, and assist with awards for the procurement of supplies and services while complying with FAR/VAAR & VHA guidance
Research, analyze and review all applicable policies, guidance, and regulations to support the Contracting Office and the Government Contracting Officer in their decision-making
Provide procurement assistance, advice, and guidance to the Contracting Office as requested. Communicate effectively and professionally to internal and external customers.
Advise acquisition team as needed on price, cost, and/or financial related matters throughout the development of sourcing strategies and throughout the solicitation, evaluation, negotiation, and award of contractual actions for leases, construction, supplies, and services.
Provide cost and price analysis recommendations as requested regarding independent government estimates.
Solicit, evaluate, negotiate, analyze, advise, close out, and assist with awards and terminations on contracts for the procurement of leases, constructions, supplies, and services.
Other specific tasks shall include Acquisition strategy planning, reviewing requirements developing Performance Work Statements (PWS) in collaboration with mission partners, market research to support strategy and justifications, source selection support, synopsis, and solicitation development, preparing mandatory contract file documentation, contract management and administration.
Requirements:
-ALL CANDIDATES-
Candidates shall have demonstrated. knowledge of computer applications (MS Word, Excel, Adobe etc.
Team meetings and trainings are offered, and attendance may be required based on job duties.
Travel may be required based on duties.
-Entry Level Contract Support -
4 Years above High School from an accredited college or university.
2 years of Federal contracting experience within the last 5 years.
-Mid-Level Contract Support -
BA Degree required which includes 24 semester hours in any combination of accounting, business, finance, law, contracts, purchasing, industrial mgmt., marketing, quantitative methods, or organization and management.
3 years of Federal contracting experience within the last 5 years.
-Sr Contract Support-
BA Degree required which includes 24 semester hours in any combination of accounting, business, finance, law, contracts, purchasing, industrial mgmt., marketing, quantitative methods, or organization and management.
5 years of recent relevant Federal contracting experience in complex federal acquisitions.
Specialized experience in construction, healthcare, or leasing contracts as required.
Federal Acquisition Certification (FAC-C Level I, II, III, or equivalent)
Excellent leadership, time management, and writing skills
Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan
We are an Equal Opportunity Employer:
We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law.
This organization participates in E-Verify.
#DICE
Peer Support Specialist - in-CIRCLE - Gulfport, MS
Technical support specialist job in Gulfport, MS
Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and social service solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:
The voice of our children and families always comes first
Relationships matter and our differences make us stronger
We take great joy in service to others
Our families and our communities deserve our very best
Canopy has been designated a Great Place to Work for the fifth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in 2024-2025. Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.
Peer Support Specialist - Position Overview
The responsibility of the Peer Support Specialist is to serve as a representative of, and advocate for, youth and their families with behavioral health treatment needs who are youth of the In-Circle, PMHC, and Day Treatment.
The Peer support specialist is also responsible for supporting families' emotional well being with empathy and personal experiences of overcoming challenges to help families have hope.
The Peer Support Specialist is responsible for maintaining communication among families, the community, Child Protective Services and clinic staff.
He/She will also provide information to assist and support educational and training initiatives for family members.
Job Responsibilities
Advocates, represents, supports and assists youth and their families.
Assists in creating and sustaining a family-driven approach.
Provides families with information, advocacy skills and related activities.
Provides psycho-education group sessions for families as needed.
Assists families in crisis with appropriate referrals and supports. Links families to information and resources on behavioral health systems.
Assists families in resolving complaints and concerns about Canopy Children's Solutions system of care.
Identifies and develops potential leaders as well as developing own leadership abilities.
Required Qualifications
The Certified Parent/Caregiver Peer Support Specialist is a biological parent, adoptive parent, or relative caregiver with permanent legal custody who is raising or has raised a child with an emotional, social, behavioral, and /or substance use disability; and whose child has received services from a children/youth mental health provider.
The Specialist will provide support and guidance to parents/caregivers in navigating the child serving systems and advocating with them to help their child/youth.
Must possess at least a High School Diploma or GED equivalent. Must also be able to successfully complete the Department of Mental Health Certified Peer Specialist trainings and certification exam for certification as a Peer Support Specialist (CPSS).
You will be required to make application for certification within the first 30 days of employment.
Must have the ability to listen to and problem solve with families individually or in a group setting.
Must have excellent organizational skills, experience in diverse communication styles and the ability to work with teams.
Must be dependable.
Must have a positive attitude.
Desktop Technician - I/S Desktop - Days - FT
Technical support specialist job in Gulfport, MS
The Desktop Technician is responsible for providing basic support for personal computer equipment moves, and ensuring proper operations of computer-related workstation equipment. The Desktop Technician responds to and assists with end user requests for basic computer or workstation equipment problems.
Education:
High School or GED
Experience:
1 year of experience troubleshooting software and hardware issues and replacing hardware on PC's and other devices
Skills:
Interpersonal skills while understanding the needs for a positive customer service experience
Time-management and organization
Performs desktop hardware equipment moves and assists with equipment installations
Responsible for computer hardware equipment moves following established timeframes
Assists with new PC or device installations
Utilizes installation checklist to document installations and setup of equipment for end users
Provides follow up to end user to ensure device installation and moves are completed according to request
Provide basic troubleshooting, assistance, and ticket resolution for end user issues
Performs basic support for end user issues following user guides or documented manuals or processes
Assists with technical support, troubleshooting, and ticket resolution
Follows procedures to perform proper device obsoletion
Participates in small and large scale PC related projects within the organization
Responds to scheduled ticket queues as directed
Auto-ApplyClient Systems Technician - Senior
Technical support specialist job in Biloxi, MS
JBW Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.
You will receive a comprehensive benefits package that includes:
Health insurance
Dental insurance
Vision insurance
Pet insurance
Annual membership to Costco or Sam's
401K
...and much, much more!
Job Description: JBW Federal is seeking a Client Systems Technician with cyber and/or information technology duties and experience to support the 39th Information Operations Squadron (39 IOS) from Hurlburt Field, FL, Joint Base San Antonio, TX or Keesler AFB, MS.
Duties and Responsibilities:
Perform Token Agent duties including, but not limited to: issuing, resetting Personal Identification Numbers (PIN), logging in with them regularly to keep them active, asset tracking, auditing as well as creating, deleting, modifying and documenting user accounts using AF, base, and unit policies.
Install, troubleshoot, and maintain hardware including but not limited to: Keyboards, Mice, Cameras, Microphones, Hard Drives, Random Access Memory (RAM), Network Interface Cards (NIC), Power Supplies, Video Cards, and Sound Cards.
Install, troubleshoot, and maintain software including, but not limited to: Unified Extensible Firmware Interface (UEFI), Basic Input Output System (BIOS), Operating Systems, System Images, IP Address Configurations, Drivers, and Client Software.
Configure security settings including but not limited to: industry best practices and DoD standards You will perform Vulnerability Management including, but not limited to: installing anti-virus software, updating virus definitions, and ensuring security patches are installed.
Install, troubleshoot, and maintain printers including, but not limited to: IP Addresses, security updates, replacing toner and ink cartridges, replacing drums, clearing paper jams, cleaning the systems, adding systems to the domain, mapping file shares, and mapping printers.
Install, troubleshoot, and maintain, monitor, video displays and Keyboard Video Mouse (KVM) systems system backups and perform system restoration.
Provide telephone support by installing, troubleshooting, and maintaining mobile devices including, but not limited to: cell phones and tablets as well as creating and revising user instructions, procedures, manuals and training users in procedures they can perform themselves.
Coordinate warranty and depot repair with the appropriate vendors.
Create scripts to automate tasks and technical documentation for routine work tasks including but not limited to: PowerShell and Bash.
Create and maintain documentation for all installs and changes including but not limited to the Workstation Layout along with inspecting equipment for Quality Control for each installation and maintenance repair.
Maintain Uninterruptable Power Systems (UPS) at customer desks which involves, but is not limited to: monitoring the unit, removing and replacing batteries, removing and replacing the whole unit.
Qualifications:
Bachelor's Degree or Approved Equivalent Experience
6 years of cyber and/or information technology duties and experience
Understanding system administration concepts and methodologies at the associate level with knowledge equivalent to: CompTIA Security+, CompTIA A+, Microsoft Certified Endpoint Administrator Associate, or similar certifications
IAT/M Level III Certification.
Ability to travel CONUS and OCONUS Occasionally. Must have a current passport or able to acquire within the first 60 days of employment
Clearance - Top Secret/SCI - Secret (Keesler)
Kanaka Family of Companies is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled.
Job Posted by ApplicantPro
Certified Peer Support Specialist
Technical support specialist job in Moss Point, MS
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
The Peer Support Specialist provides peer support services to assigned clients.
Use personal recovery experience as a tool.
Provide family and community education.
Serve as a role model and mentor.
Provide support and encouragement to peers.
Navigate/link individuals to community resources such as housing, social services, education and employment assistance, health services, etc.
Lead recovery education and activities.
Develop a Wellness Recovery Action Plan (WRAP) that focuses on strategies for reaching personal goals, crisis planning, and relapse prevention.
Facilitate peer support groups.
Provide opportunities for socialization in the community.
Provide outreach to people who have frequent inpatient hospitalizations.
Provide outreach to people who have failed to engage with the behavioral health system.
Assist individuals to develop and implement a person-centered individual service plan.
Support individuals through the intake process.
Educate individuals on changes in health care reform.
Help individuals understand their benefits.
Help individuals who seek SSI/SSDI benefits by taking them through the SOAR process.
Support people through discharge.
Follow up after discharge (in-person, when needed).
Empower others by helping them identify their strengths, support, resources and skills.
Work as a wraparound facilitator (MS Only).
Provide case management and coordination of services to assist other workers/staff on the case.
Qualifications
Must be at least 18 years old.
Must have lived experience with mental health conditions and/or substance use disorders, be in recovery, open-minded, and willing to share personal recovery stories publicly to help others.
Must be a High School Graduate or have GED.
Must have a valid driver's license in state of employment with a safe driving record.
Successful completion of state-specific Peer Specialist Training and Certification is required to ensure proficiency in peer support roles.
Be Well with HCA:
We recognize the importance of self-care and work/life balance.
We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
Additional benefits include:
Access to a Health Navigator
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Health Reimbursement Account
401(k) Retirement Plan
Benefits Hub
Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Auto-ApplyOperations Support Specialist
Technical support specialist job in Pascagoula, MS
The Team and the Role
INDUS is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At INDUS, we believe in the value of the INDUS team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full of innovation and promise. By offering mentorship and robust Training and Development opportunities, INDUS continues its pursuit to be the Employer of Choice.
INDUS supports the planning, coordination, and installation activities of Combat System and Command, Control, Communications, Computer, and Intelligence (C5I) Systems in aircraft carriers, and other strike group or strike force units (including but not limited to LHA, LHD, LPD, and other L-Class units). Our team is directly responsible for supporting the planning, budgeting, and execution of New Construction (SCN) testing and modernization efforts in support of the Modernization and Installation Department (N Department), Naval Surface Warfare Center (NSWC), Port Hueneme Division (PHD).
Reporting to the Program Manager, the Operations Support Specialist will provide support for all Pre-Commissioning Unit (PRECOM) personnel during the new construction of ships at the Huntington Ingalls (HII) shipyard in Pascagoula, MS. The duties include logistical, training, financial, and travel support in order to facilitate each respective Ship's Crew transition onto a newly commissioned ship for Naval Surface Warfare Center (NSWC), Port Hueneme Division (PHD), Modernization and Installation Department (N Department) on the CVN/L-Class Support Services contract. This position is located in Pascagoula, MS.
What You'll Do
Assist in determination of crew billeting requirements for all PRECOM crews.
Provide basic funding and location research necessary for NAVSEA to determine new equipment and systems operation and maintenance training for ships' company. This may require reaching out to various Navy and non-Navy training personnel to determine tuition, travel cost, and class convening.
Assist Ships Force in proper documentation to request training for the various PEO SHIP program offices.
Support funding requests to support crew travel.
Inventory and issue office and furniture keys.
Manage requirements for telephones assigned to the PRECOM crews.
Submit and track major HII facilities trouble tickets to completion.
Research and maintain NAVSEA and local area military installation points of contact.
Assist in providing basic research from local area commanders as it relates to new construction crews (medical and dental, ATFP live fire events, SCIF access, SCIF readouts, etc.).
Act as a Reviewer in Defense Travel System (DTS) to assist in approving travel orders and travel arrangements for the crew.
Manage crew move-out from the PCU facility to the ship (crew move aboard).
Provide contract research for nucleus and balance crew arrival (HII required support to the crew).
Support research requests for various NAVSEA stakeholders (only those that have a direct link to the crew).
Provide various data necessary for standard reporting of PCU business (weekly task reporting, monthly billeting reporting, etc.).
Maintain an electronic filing system for local CU business.
Support research for relevant information that may be required by the PCU manager or TRIAD for ships' force.
Work with HII on various building issues (trouble tickets, security access, housekeeping, etc.).
Verify NAVSEA-owned secure spaces are properly managed by ships' company.
Provide basic research and inquiries necessary to maintain the various training simulators.
Bid and proposal support if requested.
Other duties as assigned.
What We're Looking For
Required Qualifications:
An active secret clearance is required to be considered for this position.
HS Diploma required.
Three (3) years of experience in systems engineering, operations research analysis, or financial/cost analysis.
Excellent organizational skills with the ability to plan, coordinate, and execute on schedule.
Strong self-initiative and the ability to multi-task.
Must possess basic computer literacy and data entry skills.
Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.).
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Demonstrated problem-solving skills.
Must possess strong time management skills.
Must be able to work in a fast-paced, changing, and challenging environment.
Travel Required ~10% travel required.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Desired Qualifications:
Bachelor of Science degree from an accredited university in engineering or a related technical field is desired, with 3-5 years of applicable work experience.
Experience with Navy, DoD, or Federal funding procedures and policies.
Ability to effectively brief the team and Department leadership regarding status updates.
Physical Requirements:
Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking.
INDUS is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.
#CJ
Auto-ApplyNetwork Monitoring Analyst - Nightshift
Technical support specialist job in Gulfport, MS
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.
JOB FUNCTION / SUMMARY:
Monitors the Automated Teller Machine (ATMs) network, branch network, and mainframe application batch processing updates to insure we meet our Service Level Agreements (SLA). Monitors, dispatches, and creates work orders to the proper parties ensuring all network/processing events are responded to quickly and efficiently on all tasks for 24x7x365 coverage.
Hours: Generally two 12 hour shifts on the weekend (7:00 p.m. to 7:00 a.m.) and two 8-hour shifts during the week (typically Thursday and Friday but may change)
ESSENTIAL DUTIES & RESPONSIBILITIES:
Primary Duties:
* Monitors the Hancock Holding Company network daily for any events that fall outside normal operating parameters.
* Works daily with support staff, vendors, and branches to maintain high availability for the Network and Computer systems.
* Notifies appropriate staff and vendors of any network communication or breakdown events.
* Assists and maintains all automated scheduling, tracking tape management, and ATM monitoring systems and duties.
* Ensures physical security and policy compliance of the NOC according to documented policy and procedures.
* Provides support to technicians in the field having issues bringing any ATM back to a live state.
* Performs all duties as required to support Business Recovery preparation, testing, and execution.
* Uses good customer service skills when resolving issues with vendors and HHC employees.
Secondary Duties:
* Attends meetings and functions as liaison between managers and support staff to implement and maintain projects as they pertain to the NOC as required by the Manager.
* Performs all Change Management duties as they pertain to the NOC.
* Assists with maintaining all documentation as necessary for duties performed by NOC staff.
* Assists with database entries for all regulatory and non-regulatory reports along with all duties required to support the system as it pertains to the NOC.
* Inventory control of all forms and supplies that are required for NOC duties.
* Performs all duties required to print, render, and pack for distribution all application processing reports.
* Performs all duties required for business recovery vaulting and rotation.
* Performs other duties and special projects as assigned by Senior Management.
* Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
SUPERVISORY RESPONSIBILITIES:
None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
* Associate's degree or equivalent from a college or technical school
* One to two years related experience and/or training
* Equivalent combination of education and experience is acceptable
* Knowledge of Microsoft Office products including Microsoft Word, Excel, Access, PowerPoint, and Outlook email program
* Knowledge of Database software; Internet software
* Ability to work effectively with all levels of personnel
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
* Ability to work under stress and meet deadlines
* Ability to travel
* Ability to lift/move/carry approximately 25 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
Auto-ApplyNow Hiring IT and Telecom Field Technicians
Technical support specialist job in Gulfport, MS
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyTransportation Revenue System Specialist
Technical support specialist job in Gulfport, MS
Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include:
-Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs
-Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation
-Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies
-Supporting client procurements of system solutions.
-Designing and overseeing testing and evaluation of revenue system solutions
-Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints
-Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations
-Managing tasks and projects, including scope, schedule, budget, and resource identification
-Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public
-Mentoring junior and mid-level staff in revenue collection systems
-Supporting business development efforts and proposals in areas related to the above
-Managing RUC and/or tolling projects
**Job Title:**
Transportation Revenue System Specialist
**Group:**
TSO
**Employment Type:**
Regular
**Minimum Qualifications:**
Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
-Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems
-Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy
-Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems
-Fluency with financial analysis, including cost analysis of revenue collection systems
-Understanding of transportation technology and innovation trends
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
10%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$104,229
**Pay Range Maximum:**
$182,374
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
IT System Administrator
Technical support specialist job in Pascagoula, MS
Pascagoula Hospital | Full-Time | 08:00 AM - 05:00 PM | 2809 Denny Avenue Pascagoula, Mississippi United States The IT Systems Administrator will maintain system stability, security, and performance across cloud and on-premises environments. The IT Systems Administrator will be responsible for administering a broad range of technologies and services, focusing on Active Directory (AD), Entra, Virtual Desktop Infrastructure (VDI), Remote Access, Email systems, and Cloud Storage Solutions like OneDrive. In addition to day-to-day operations, the IT Systems Administrator will be responsible for planning and executing upgrades, enhancements, and new implementations, as well as troubleshooting, resolving technical issues, and ensuring minimal downtime for mission-critical systems. The role will collaborate with cross-functional teams, including security, networking, and applications teams, to ensure system integrity and compliance. The IT Systems Administrator must exhibit excellent problem-solving skills, technical expertise, and a strong commitment to customer service.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
Bachelor's degree in Cybersecurity, Information Technology, or related field required. Applicable work experience may be accepted in lieu of formal education.
License:
N/A
Certifications:
Updated certifications preferred in MCSE, Azure, or other industry standard certification.
Experience:
A minimum of three (3) years of IT systems experience is required. Healthcare IT experience preferred. Experience programming or scripting preferred.
Reports to:
Technical Manager
Supervises:
None
Physical Demands:
Work is moderately sedentary: involves sitting most of the time with regular requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves repetitive motions: substantial movements of the wrists, hand, and/or fingers while operating standard office equipment such as a computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Work requires traveling throughout the SRHS service area with the employee providing his/her own transportation; valid driver license required. Out-of-state travel for education purposes is required.
Moderate to advanced knowledge and skills in using Microsoft Word, Excel, and PowerPoint required. Must have advanced knowledge of the electronic health record, health information management systems, and other healthcare applications.