Technical support specialist jobs in Hawaii

Job DescriptionSalary: $32-$39/hr **Must be available to work weekends** We are currently seeking aField Service IT Technicianto join our team at Honolulu International Airportin Hawaii. This role is ideal for a tech-savvy individual who thrives in a fast-paced environment, enjoys solving technical problems, and is passionate about delivering exceptional customer service. The ideal candidate will be detail-oriented, have excellent communication skills, and demonstrate strong technical and documentation abilities. Previous experience in an IT support or field service role is preferred. Responsibilities Provide exceptional onsite IT support with a focus on customer service Proactively respond to and resolve break/fix incidents Manage IT service tickets, ensuring timely updates and resolutions Perform hardware support for desktops and laptops Support and troubleshoot mobile devices Maintain, troubleshoot, and repair baggage printers Install new computers, monitors, and other IT hardware as needed Manage and maintain computer hardware and software, including installation and configuration. Troubleshoot software issues across various platforms including Microsoft Office applications. Support desktop environments by resolving problems related to operating systems such as Windows and mac OS. Assist in the management of IT infrastructure including LAN setups and network Communicate effectively with users to understand their needs and provide clear instructions for resolving issues. Minimum Qualifications 1+ year of hands-on IT experience Proven experience in technical support or IT support roles Solid understanding of desktop and laptop hardware troubleshooting Excellent communication skills with a focus on customer service. Ability to work independently as well as part of a team in a fast-paced environment. Proficiency in Windows installation and software configuration Experience with printers, scanners, and other peripherals Customer-focused mindset and strong work ethic Ability to multitask and manage time effectively Demonstrate strong written communication skills Complete administrative tasks accurately and efficiently Minimum Qualifications 2+ years of IT field service experience Industry certifications such as Microsoft MCP, CompTIA A+, or Network+ are a plus Experience working in airport or transportation environments a plus General Expectations Maintain a professional appearance and adhere to company dress code Represent the company positively in all interactions Follow company policies, safety guidelines, and operational procedures Submit accurate timesheets, documentation and other deliverables Keep work areas clean and organized Collaborate with team members and communicate effectively with clients Be a reliable self-starter capable of working independently Benefits Health, Dental, and Vision Insurance Paid Time Off (PTO) 401(k) Retirement Plan Cell Phone Stipend Work Environment Onsite at the airport Involves walking, lifting, and working in dynamic operational areas May require weekend and early morning or late evening shifts If you're enthusiastic about technology and want to be part of a growing team supporting critical airport operations,apply today! Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Electronic Classroom Technician Support Specialist (Specialist IV) We are seeking an Electronic Classroom Technician Support Specialist (Specialist IV) to provide immediate support for training operations in Pearl Harbor, HI. The selected candidate will ensure classroom systems and networks remain fully operational to support mission-critical training environments. Responsibilities (may include but are not limited to): Ensure student training infrastructure is functional and available. Configure and manage Active Directory (AD) accounts. Provide customer support by resolving issues through system monitoring and performance management. Identify problem areas and propose opportunities for improvement within mission-critical networks. Analyze system metrics, interpret data, and communicate findings effectively. Manage users, systems, and computers in an enterprise network environment. Minimum Education High School Diploma or equivalent. Years of Experience Minimum of 3 years of relevant experience. Minimum Qualifications Experience in Electronic Documentation, System Administration, Network Administration, and Database Administration. Ability to perform standard IT functions across assigned technology areas. Familiarity with connectivity, interoperability, operational readiness, and system compliance maintenance. Hands-on experience with system and hardware/software administration and integration. Skilled in routine maintenance tasks, including break/fix support, backup/recovery operations, and inventory or asset management. Minimum Certification CompTIA Security+ or equivalent certification. Security Clearance Must possess an active or interim DoD Secret clearance. Preferred Qualifications Bachelor's degree in Information Technology, Computer Science, Physical Science, Mathematics, or Graphic Design. Experience with multi-media systems support and COI (Community of Interest) network operations. Familiarity with local group policy management, file share, system, and account administration. Experience with configuration/change management and lifecycle support. Proficiency in workstation/server hardware installation, maintenance, and troubleshooting. Knowledge of system development, software maintenance, and cyber defense compliance. Ability to provide on-site service center support in a fast-paced environment.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls are paid at a flat rate of $50 per call Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Students may only have 5 open job applications at a time. Work Experience: Entry-Level (Foundational) Work Experience Description: Suitable for students with basic foundational knowledge and little to no practical experience, ideal for freshmen or sophomores who have completed only introductory courses. ᅟ Job Summary Assist students, instructors, staff, and administrators with the learning management system (Canvas). Utilizes basic IT knowledge to analyze, design, program, debug, test, modify, and write documentation and procedures for installation and maintenance of technology-related products, Internet applications, or information support systems. Handle routine issues or issues of a limited scope. Primary Responsibilities * Provides support, technical assistance, and/or training to end-users of Canvas. * Complete assigned software and network development tasks. * Work with the project team to ensure product specifications address the customer's business requirements. * Provide user training and problem-solving expertise as requested. * Performs other duties as assigned. Education Lower Division Courses Completed Work Experience 3 Months of Directly Relevant Experience Physical Demands Typical office work environment Base Rate Per Hour: 14.50 ᅟ

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person. Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues. Coordinate with third-party vendors and service providers for specialized support and warranty services. Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns. Assist with configuration and management of network devices such as routers, switches, and firewalls. Monitor network performance and security, addressing issues proactively. Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation. Resolve complex login and access control issues, including advanced password resets and multi-factor authentication. Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization. Assist with software updates, patches, and upgrades to ensure security and compatibility. Provide technical support during organizational events, ensuring stable IT operations and connectivity. Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment. Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations. Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users. Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems. Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction. Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Collaborate with other IT teams to address cross-functional issues and improve service delivery. Qualifications Required: Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment. Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance. Active Security Clearance or higher Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire: CompTIA Security+ CE CompTIA CySA+ Cisco CCNA Security Equivalent IAT Level II certification Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Preferred: Active DoD security clearance (Secret or higher). Experience with NIST SP 800-171, DFARS, or CMMC frameworks. Familiarity with enterprise-level software applications and IT ticketing systems. Prior experience supporting government or defense contracting environments. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement. Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions! Powered by JazzHR WvmFP7Ogol

OSTS Onsite - Honolulu, HI - Part-Time Contractor This is actually at Technology Support Specialist I - working through a FG template issue, that is why it shows as a level IV (3 days 24 hours weekly) Bill Rate: * This will be a 24-hour weekly contractor (weekday hours/days to be determined by Manager. However, if there are network outages or weekend/afterhours support needed, the hours may be adjusted or increased, As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Audio Visual Responsibilities of an On-Site Technician: * Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. * Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings. * Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls * Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks) Technical Responsibilities of an On-Site technician: * Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site * Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc. * ServiceNow ticket management; prioritizing tickets and awareness of SLAs * Supporting Microsoft Windows and MAC operating systems * Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365 * Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process * Printer support (installation, configuration, relocation, and troubleshooting) * Event and Meeting Support (may occur on-site or off-site) * Occasional travel may be required to support other EY locations, client engagement sites, or off-site events * Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices) * VIP/White Glove support * Occasional after-hour support may be required Interpersonal skills an On-site technician should have: * Outstanding customer service skills * Excellent communication skills * Great team mentality * Self-motivated, organized, detail oriented, ability to multi-task * Desire to learn and build a career as unique as you are Experience Requirements: * 2+ years of on-site technical support experience, or degree in related discipline EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For list for 24th year. (US) America's Greatest Workplaces for Diversity 2023 by Newsweek

As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Main notes: * 2+ years of on-site technical support experience, or degree in related discipline * Strong hands-on A/V technical support experience supporting equipment in a meeting rooms using i.e. Microsoft Surface Hubs, Crestron, Microsoft Teams Rooms, Condeco, Barco Click Share, Poly Com, Pano, Cisco, and other A/V equipment (i.e. speakers, cameras, monitors, and kiosks) * Broad knowledge of AV technology (doesn't need to be a designer or even SME) but will need to understand conference room AV design concepts. This will help them when they need to troubleshoot conference room issues - i.e. go through process of elimination, understanding how devices are connected, etc. * Excellent customer service skills, meeting with users in person to resolve complex technology issues. * Coordinate, track, and maintain inventory. * Document and track the status of inquiries coordinate appropriate responses and follow-up to ensure customer satisfaction using Service Now * Technical expertise in various facets of PC support, which may include PC applications, hardware, tools, utilities, networking, telecommunications * Trainable, Professional and Punctual * Independent - have to be ok with remote support (from office) * Self-starter and problem solver - but not afraid to ask questions * Comfortable handling a lot of calls and heavy IT ticketing, ranging in levels of difficulty * Mac & iOS presence Nice to haves: * Certification in Avixa CTS series * ANP - Audiovisual Network Professional Certification Audio Visual Responsibilities of an On-Site Technician: * Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. * Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings. * Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTRs and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTRs user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls * Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks) Estimated Min Rate: $30.00 Estimated Max Rate: $37.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: * Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) * Health Savings Account (HSA) (for employees working 20+ hours per week) * Life & Disability Insurance (for employees working 20+ hours per week) * MetLife Voluntary Benefits * Employee Assistance Program (EAP) * 401K Retirement Savings Plan * Direct Deposit & weekly epayroll * Referral Bonus Programs * Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. 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The Manager Maintenance Support Services role is to oversee the team contained within the maintenance support services facility. It is their responsibility to ensure best in class processes for vehicle maintenance are upheld while managing all expenses related to maintenance and damage repairs. Primary emphasis will be placed upon the repair of HLE and TNC vehicles. Responsibilities include minimizing vended repair costs and transportation expenses, while ensuring optimization of Hertz maintenance staff, quick repair turnaround time, low out of service rates, and maintaining high-vehicle quality across the division. The Manager will be familiar with vehicle mechanical repairs as well as minor body damage repairs. + Lead initiatives internally and externally to minimize maintenance costs and improve fleet availability + Control maintenance expenditures, including the control of transportation costs, while maintaining vehicle quality and utilization within industry standards. + Create, improve, and track key vendor productivity & cost metrics to drive efficiencies, and improve OOS and compliance to vehicle OEM and Hertz maintenance programs + Drive process excellence in the areas of preventive maintenance and repair programs and processes to ensure a consistent standardized approach across the region that delivers best in class performance regardless of fleet age. + Drive Customer satisfaction score results related to fleet condition and lead the development of programs designed to increase customer satisfaction associated with vehicle condition. + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, and warranty work covered by OEM + Optimize the utilization of Hertz internal repair technicians + Work with Procurement Department to identify cost savings initiatives related to vendors and part purchases. + Manage vended shops deliverables, ensure capacity to deliver expected OOS results. The salary for this position is **$65,000/yr + bonus potential + company vehicle** Schedule: **Tuesday-Saturday** While this position is remote, the ideal candidate will be required to sit in either the **Atlanta** or **Dallas** area **Educational Background:** Four-year college degree preferred, HS diploma required Technical Certifications, automotive mechanical repair and body damage **Professional Experience:** 3 years of previous maintenance management experience Experience working in cross functional teams LSS certifications a plus (YB, GB) **Knowledge:** LSS experience Strong technical vehicle knowledge Familiarity with Hertz rental practices and/or RAC operations a plus **Skills:** Leadership Familiar with Automotive technology Inventory Management Training & Development Process Oriented Computer literate and detail oriented **Competencies** : Drives Execution Effective Communication Manage up and down support chain Drive Collaboration Effective Communication Mentor and coach Builds Talent Demonstrates Initiative Display Region Perspective Operational Excellence Passion for Customer Service & Stakeholder Success Strategic Thinking Principled Leadership Use Insightful judgment Trust and Integrity Personal Accountability Agility and Adaptability Change manager Principled leadership - high level of integrity. Detail oriented The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: DESKSIDE Support Representative Distributed Client Services Location : ORANGE ,CA Duration:5year Job Description: · Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. · provide remote O365 on workstations and mobile devices which would include in Tune MDM application Remote take-over skills a plus. · Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues. · Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications. Additional Information For more information, Please contact Shubham ************

What's in it for you?! Mission\-driven work serving the underserved on Maui! Strong team culture built on compassion, equity, and inclusion! Competitive pay + employer\-covered medical, dental & vision! 401(k) with employer match, life insurance, and generous PTO! Access to student loan repayment and continuing education support! Stability from being a longstanding Federally Qualified Health Center (FQHC)! Make a daily impact in a collaborative, patient\-centered environment! If that's you, let's talk! Job Type : Full Time Location : Wailuku, Hawaii Pay : Competitive Pay and Benefits! Job Description Summary Join a mission\-driven healthcare team where technology supports community wellness! The IT Specialist plays a key role in maintaining secure, reliable systems that power clinical and operational excellence. This position offers hands\-on involvement with hardware, software, and network infrastructure in a collaborative, service\-oriented environment. Ideal for a detail\-oriented problem solver who thrives on keeping systems running seamlessly and securely. What You'll Do Deploy, configure, and maintain IT systems including phones, biometrics, door access, and print servers Serve as secondary contact for escalated network or application issues Install, test, troubleshoot, and maintain hardware, software, and infrastructure components Provide timely helpdesk support and resolve user technical issues Collaborate with vendors to coordinate repairs, upgrades, and technical solutions Maintain accurate documentation for assets, configurations, and procedures Ensure compliance with HIPAA, cybersecurity, and internal security standards Participate in ongoing training and technology improvement initiatives What You'll Need Bachelor's degree in Information Technology or related field Minimum 3 years of professional IT experience Familiarity with healthcare or community health center systems preferred Proficiency with networking infrastructure, VMware 7.0, and print servers Knowledge of VOIP PBX systems, CAT5 wiring, and SonicWall Firewalls Experience with Unifi Cloud Key, Unifi Network, Access, and Protect Strong understanding of Office 365 and Exchange 365 Excellent written and verbal communication skills Ability to manage multiple priorities and maintain service excellence High integrity with adherence to all authorization and security protocols Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days Elina Sindhu #INDEH123 "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"675521051","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"ZR_2649_JOB"},{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Salary","uitype":1,"value":"$50,000 \- $60,000 Annually"},{"field Label":"RecruiterEmail","uitype":25,"value":"**********************"},{"field Label":"City","uitype":1,"value":"Wailuku"},{"field Label":"State\/Province","uitype":1,"value":"Hawaii"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"96793"}],"header Name":"IT Support and Systems Specialist #ESF3008","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00217003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********04208002","FontSize":"12","google IndexUrl":"https:\/\/experthiring.zohorecruit.com\/recruit\/ViewJob.na?digest=sMbtVfIJ.gpvkvria7MtyAqbbMxl8nf6GC8d2CbgWWo\-&embedsource=Google","location":"Wailuku","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

University of Hawai'i, Kapi'olani Community College, Center for Excellence in Learning, Teaching, and Technology (CELTT), is seeking applications for the Information Technology Specialist position. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below: Position Title:Information Technology Specialist Position Number:0080340 Location:Kapi'olani Community College Department:Center for Excellence in Learning, Teaching, and Technology (CELTT) Date Posted:December 15, 2025 Closing Date:January 4, 2026, 11:59 PM HST Bargaining Unit Code:08 Department ID:22833103 Pay Band:B Reports to:Information Technology Specialist Salary:See Salary Schedules and Placement Information Full Time/Part Time:Full Time Temporary/Permanent:Permanent Funds:General Other Conditions:Position to begin approximately March 2026, pending position clearance, availability of funds, satisfactory performance, and program needs. Introduction: The Center for Excellence in Learning, Teaching, and Technology (CELTT) is responsible for planning, developing, and delivering high-quality computing and media resources and services for student learning, administrative operations, faculty and staff development, and delivery of instruction and services. The primary purpose of this position is to support video production services and computer tech support. Duties and Responsibilities: (NOTE: denotes Essential Functions) * Oversees management and directs the operation of the Center's digital media assets for the campus, including but not limited to: closed captioning system, video production, informational production and delivery, and consultation. * Under general supervision, initiates changes to department policies and standard operating procedures to achieve the most efficient and economical service as related to primary areas of responsibility. * Reviews, analyzes, and modifies policies and procedures in the areas of closed captioning and technical support to ensure optimum efficiency and service to clients. * Coordinates scheduling of productions and production staff. Supervises others involved in productions such as Media Specialists, Educational Specialists, student assistants, and interns. Serves as Production Manager and Digital Systems Specialist under the direction of the CELTT Coordinator. * Evaluates A/V needs and requirements, installs and supports end users in use. * Produces videos for cable that are informational and for class content. This includes highlighting campus programs and events that can be viewed online and on cable. * Setups, maintains, and administers department video conferencing systems and systems that are part of the UH System conferencing network, e.g., HITS, Zoom, polystudio, etc. * Knowledge of Mac and PC computer systems, setup, configuration, troubleshooting, and maintenance of Mac and PC computer systems. * Performs equipment troubleshooting, maintenance, replacement, repair, and upgrades on professional broadcast and production equipment. * Monitors and participates in responding to any, including complex and in-depth digital media-related queries and concerns that come via email, phone, or in-person from faculty, staff, other institutions, and community members. * Evaluates new technologies for application in digital-media production * Researches and consults with faculty on new technologies, and makes recommendations. * Makes thoughtful and informed recommendations to the College regarding the procurement of equipment. * Troubleshoots software problems as needed. * Advises individuals and groups having diverse viewpoints and opinions on digital media content and management, and recommend the most appropriate, effective, and efficient solution. Advise and train staff and end users of those systems and resources for which this position is responsible. * Trains faculty and staff on software and best practices for education. * Working knowledge of maintaining data documentation, such as SAN systems for asset management, NAS for file sharing servers, and data archiving and web servers. * Assists faculty and staff in troubleshooting software problems as needed. * Works with and provide technical advice to faculty and staff using digital media. * Creates digital assets and ensure that they are properly prepared for use; establish methods for: design, development, deployment, compression, transfer, and archiving per UH standards * Responsible for assisting management, application, and advancement of the college website, intranet, and other institutional websites. * Assists clients in interpreting and adhering to federal, UH, and KCC policies and guidelines. * Maintains currency of knowledge in the computing field by pursuing a course of professional development as agreed upon with the immediate supervisor and department head. * Performs equipment troubleshooting, maintenance, replacement, repair, and upgrades for computer systems, digital broadcast, and production equipment. * Works outside normally scheduled work hours, including day, night, weekend, and/or holiday hours as needed and directed by the CELTT coordinator. * Other duties as assigned Minimum Qualifications * Possession of a pertinent baccalaureate educational degree in communications, information technology, educational technology, or related field and 3 years of progressively responsible professional information technology experience with responsibilities for mixed multimedia production including video, audio, and animation and the specification for asset management and online interactivity, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of distance learning, multimedia development, user interface design, and video production as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology. * Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with Windows and Mac computers, Internet protocols, including support, and administration of related servers. * Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in an effective and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * Demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. Desirable Qualifications * Extensive working knowledge of setting up, configuring, and maintaining streaming technology servers. * Extensive working knowledge in the use of OSX Server for media distribution. * Extensive working knowledge of server security protocols. * Extensive working knowledge of streaming technology. * Extensive working knowledge of user-interface design. * Extensive knowledge of instructional design principles. * Considerable working knowledge and understanding of mobile devices and operating systems such as iOS and Android. * Extensive knowledge & demonstrated proficiency in the use of compression tools to optimize files for multiple platforms (Online, offline, print and mobile). * Extensive knowledge of embedding media assets into an online learning environment. * Extensive knowledge of software used for closed captioning (MacCaption). * Experience and demonstrated proficiency in setup and maintenance of RSS feeds such as podcasts, blogs, vlogs, and iTunesU. * At least one (1) year of professional experience in troubleshooting and maintaining hardware associated with creation of online assets, including cameras, mixers, and lighting systems. * Considerable experience in production studio management including setup of lighting, set design, maintenance of equipment, and scheduling. * At least one (1) year of professional experience with media production in higher education * At least one (1) year of professional experience in the use of hardware and software associated with audio/video pre-production, production, and post-production. * Ability to use social media tools and mobile applications. * At least one (1) year of professional experience working with people of diverse socioeconomic and multicultural backgrounds. * Demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. * Ability to work a variable work schedule, and work outside normally scheduled work hours, including day, night, weeken,d and/or holiday hours, as directed. * Demonstrated ability to speak, read, comprehend, interpret, and write fluently in English; and interpret and present information and ideas clearly and accurately in writing, verbally, and by preparation of reports and other materials. INCOMPLETE APPLICATIONS WILLNOTBE CONSIDERED (Read the "To Apply" section carefully) To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach the required documents. In addition to the Application, applicants must attach the following: * Cover letter; * Resume; * The names and contact information (telephone number and email addresses) of at least three professional references; and * Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant. * Academic record/grade summaries will NOT be accepted * Diplomas and copies will NOT be accepted Incomplete applications will NOTbe considered. NOTE: * The application will be incomplete if materials are unreadable, illegible, password protected, missing, or corrupted; therefore, late or incomplete applications will not be considered. All requested documents/information become the property of Kapi'olani Community College and will not be returned. * Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number, date of birth, etc.). * Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications (MQs). All minimum qualifications must be met by the closing date. * If you have not applied for a position before using NEOGOV, you will need to create an account. Inquiries: Kapi'olani Community College HR Department, ****************** EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: ********************************************************* 01 In addition to the Application, applicants must attach the following: Note: By checking off the following options, I acknowledge that I have read and understand the requirement to include attachments with this application and I am aware that incomplete applications will not be considered. * Cover Letter * Resume * The names and contact information (telephone number and email addresses) of at least three professional references; * Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant. Academic record/grade summaries will NOT be accepted. Diplomas and copies will NOT be accepted. Required Question

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Pay is $50 per call Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person. Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues. Coordinate with third-party vendors and service providers for specialized support and warranty services. Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns. Assist with configuration and management of network devices such as routers, switches, and firewalls. Monitor network performance and security, addressing issues proactively. Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation. Resolve complex login and access control issues, including advanced password resets and multi-factor authentication. Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization. Assist with software updates, patches, and upgrades to ensure security and compatibility. Provide technical support during organizational events, ensuring stable IT operations and connectivity. Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment. Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations. Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users. Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems. Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction. Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Collaborate with other IT teams to address cross-functional issues and improve service delivery. Qualifications Required: Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment. Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance. Active Security Clearance or higher Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire: CompTIA Security+ CE CompTIA CySA+ Cisco CCNA Security Equivalent IAT Level II certification Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Preferred: Active DoD security clearance (Secret or higher). Experience with NIST SP 800-171, DFARS, or CMMC frameworks. Familiarity with enterprise-level software applications and IT ticketing systems. Prior experience supporting government or defense contracting environments. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement. Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions!

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description Intern duties and responsibilities will vary by specific assignment. Internships are only available to recent graduates, with a maximum one year duration. The purpose of all internships should be to provide the incumbent with a "well rounded" work experience in the assigned area. See the job details section for specific areas of work. Help Maintain 500+ security cameras on campus. Clean and adjust cameras if necessary. Help Maintain new apps and software security uses daily Maintain the computers at BYUH/PCC Security Office Conduct investigations when necessary Create pamphlets, flyers and other brochures to help bring awareness of different crimes on campus and how to prevent them from happening Assist Supervisors with Security Open House during Winter and Fall Semester Other duties as assigned Work Environment Air conditioned office environment with minimal physical effort. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelors degree required Hourly Rate: $16.00 ᅟ