Technical support specialist jobs in Iowa

Important information: To be immediately considered, please send an updated version of your resume to ************************* Job Title: Computer Support Associate Pay rate: $27 per hour Duration: 2 years W2 contract only (No C2C) Location- Waterloo, IA, 50704 Engine Works 3rd shift IT support 3rd shift 10:30 PM to 7:00 AM at EW site. Additional Information: This is for one, 3rd shift position - will work ONSITE: There is a weekend On-Call rotation that these positions will be a part of OT is possible Metatarsals are required on the first day Some travel between Waterloo area locations is possible Job Description: Provide onsite deskside Tier 2 support to the Waterloo IA location through performing the following duties Job Duties: Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues. Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes. Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates - exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures. Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers. Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets. Job Requirements: Knowledge of computing and networking concepts and fundamentals Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions. Knowledge of computer security policies and a general overall knowledge of computer security concepts. 1 year or more IT experience preferred, but recent college graduates will be considered Education Requirements: Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

Additional Information Weekend on-call rotation required. Overtime (OT) may be possible. Metatarsal safety shoes required on Day 1. May involve travel between Waterloo area locations. Job Summary Provide onsite deskside Tier 2 IT support to the Waterloo, IA location, ensuring smooth operation of end-user devices and resolving technical incidents in a timely manner. Key Responsibilities Perform and monitor standard IT processes and operations such as: Imaging computers. Replacing printer toner and parts. Disposing of outdated IT assets. Resolving trouble tickets from ServiceNow queues. Document and distribute information, including: Updating assets in Asset Center. Following knowledge base (KB) articles and unit-specific procedures. Maintain accurate logs, reports, and records: Contact lists, process logs, incident reports, customer updates, inventory, and maintenance records. Recognize and resolve problems within established procedures. Report issues that fall outside documented solutions. Support routine maintenance and inventory management of IT equipment and supplies. Apply technical knowledge to troubleshoot basic end-user issues (hardware, software, and network). Required Skills & Knowledge Basic understanding of computing and networking fundamentals. Proficiency in Microsoft Office, intranet, and internet applications. Awareness of computer security policies and general cybersecurity principles. Strong communication and documentation skills. Preferred Qualifications 1+ year of IT support experience, but recent graduates with strong fundamentals are encouraged to apply. Education Degree in Information Technology or related field - or equivalent relevant experience. High School Diploma or equivalent required.

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Must haves: 3-5 Years of Experience in IT Support with both hardware and software troubleshooting. Experience working a ticketing system, preferred BMC ticketing system. IT Customer support experience. Experience remoting in to virtual desktops. Experience with Okta SSO. Day to day: Insight Global is looking for a IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. This individual will join a team of 3 service desk technician supporting both corporate and community level users with hardware and software support. You'll be responsible for tier 1 support, answering incoming service calls and providing level 1 support. Compensation: $20/hr to $27/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

Roles & Responsibilities: Offer foundational technical support in infrastructure services, providing assistance in routine tasks. Assist with infrastructure projects and assignments. Participate in basic monitoring and routine troubleshooting of infrastructure systems. Collaborate with team members to address infrastructure challenges and daily operational tasks. Support the creation and maintenance of infrastructure documentation. Develop and improve technical skills through on-the-job experience. Show eagerness to learn and gain expertise in infrastructure services. Follow established best practices and standards in infrastructure service delivery. Required Skills & Experience: Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 2+ years of relevant work experience Proven experience in infrastructure technology analysis Proficiencies in data analysis and technical knowledge A continuous learner that stays abreast with industry knowledge and technology An advanced degree in a relevant field is a plus Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus Skills: Desktop Support, Break-fix, Software Support, Infrastructure Support, Windows Support Education: Bachelors' Degree or equivalent experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Akib Email: *************************** Internal Id: 25-54778

Title: Field Technical Support Rep Essential Job Functions: Offer foundational technical support in infrastructure services, providing assistance in routine tasks. Assist with infrastructure projects and assignments. Participate in basic monitoring and routine troubleshooting of infrastructure systems. Collaborate with team members to address infrastructure challenges and daily operational tasks. Support the creation and maintenance of infrastructure documentation. Develop and improve technical skills through on-the-job experience. Show eagerness to learn and gain expertise in infrastructure services. Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: Bachelor's degree in a relevant field or equivalent combination of education and experience. Typically, 2+ years of relevant work experience. Proven experience in infrastructure technology analysis. Proficiencies in data analysis and technical knowledge. A continuous learner that stays abreast with industry knowledge and technology. Other Qualifications: An advanced degree in a relevant field is a plus. Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus.

The Role: Background, context, and vision for this role and why this role exists As part of the Todd & Sargent IT Team, the IT Junior Administrator provides first-line technical support to 150+ employees across both office and field operations. This position is focused on end-user service, CAD/BIM software support, and assisting with general IT infrastructure maintenance. Success in this position comes from delivering top-notch customer service, learning the technical foundations of our environment, and building strong relationships in both office and field. The What: What this role is responsible for. Technical Expectations Help Desk Support Provide Tier 1 technical support via phone, email, and in-person assistance Troubleshoot common issues with Windows workstations, printers, and mobile devices Support CAD software including AutoCAD, Revit, Civil 3D, and related applications Document all support requests in ticketing system with detailed resolution steps Maintain help desk metrics including response time and resolution rate targets Escalate complex issues to Senior IT Administrator with proper documentation Hardware & Infrastructure Deploy and configure new workstations and laptops for staff onboarding Perform routine maintenance on high-performance CAD workstations Assist with network infrastructure maintenance and cable management Support mobile device management for iPads and field devices Manage inventory of IT equipment and supplies using asset management system Coordinate hardware warranty repairs and replacements Software Support Assist with Autodesk software installations and license management Support Office 365 deployments and basic troubleshooting Maintain software inventory and compliance tracking Perform basic database maintenance and backup verification under supervision Update and patch workstation operating systems following established procedures Support specialized engineering applications (RAM, Wind, Enercalc) Field Operations Support Provide remote support for field personnel via VPN and remote desktop tools Assist with mobile device configuration and troubleshooting Support construction management software used on jobsites Coordinate with Senior IT Administrator for complex field technical issues Document field support procedures and common resolution steps End-User Support & Customer Service Provide clear communication with employees of all technical levels Model best practices for customer service and coach junior staff in handling end-user support Anticipate user needs, document solutions, and contribute to a growing IT knowledge base Build trust with employees by consistently delivering responsive, high-quality support Effective Organization and Housekeeping of IT Hardware Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access. Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date. Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment. Qualifications: Education: Associate's degree in Computer Science, Information Technology, or related field or equivalent experience Experience: 1-2 years relevant experience in IT support or help desk environment Technical Skills: Strong Windows desktop support skills and basic networking knowledge Familiarity with Microsoft Office Suite and basic troubleshooting Understanding of Active Directory basics and user account management Basic knowledge of computer hardware and peripheral devices Preferred Qualifications Experience in architecture/engineering or professional services environment Knowledge of CAD/BIM software and high-performance workstation requirements Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent) CompTIA Security+ or similar security certifications Experience with backup and disaster recovery solutions Familiarity with compliance frameworks (ISO 27001, NIST 800-171) Understanding of construction industry workflows and technology needs

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Note: In-Person Interview Only. No Web-cam, No Exceptions. Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. HDS3 3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined. Additional Information Thanks and Regards, Ankur Bhatia

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Note: In-Person Interview Only. No Web-cam, No Exceptions. Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. HDS3 3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined. Additional Information All your information will be kept confidential according to EEO guidelines.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: DUBUQUE,IA Duration: 1 year (with possible extension) Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support · Deskside support skills, IMAC, must be able to troubleshoot complex issues. Additional Information For more information, Please contact Shubham 97295-4595

Full-time Description Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Dodge, Iowa. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: Acts as the overall communications architect and network team manager for the MTC. Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's degree IAT II Certification A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. A minimum of 3 years of experience in MCIS integration at Brigade or higher level. Expert in integrating training environments. Extensive experience planning architectures. What Sets you apart: Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program

We function as a construction recruiting partner to several companies in the Midwest. We do so with Reliability, Faith, and integrity, with Faith at the center of it all. We are looking for a technology-minded individual to join our client's growing team in Decorah, IA! Decorah has been mentioned by HGTV as one of "50 of the most charming small towns in the USA" and ranked No. 2 Best Small Town in America by Architectural Digest PRIMARY RESPONSIBILITIES (but not limited to): Laptop and desktop computer troubleshooting and repair Server maintenance Network configuration, troubleshooting, and maintenance Frequent, effective communication with clients, business owners and colleagues QUALITIES AND SKILLS (but not limited to): Knowledge of Microsoft 365 Business and Windows operating systems A thorough understanding of business network configurations (such as VLANs, firewall policies and DMZs) A thorough understanding of servers, including cloud servers A thorough understanding of cyber security practices Ability to use basic tools/do physical hardware installs Eagerness/willingness to learn and adapt Excellent customer service and verbal and written communication skills Able to communicate with all levels of customers Ability to work as a member of a team ESSENTIALS (but not limited to): The ideal candidate must be a self-starter and have the ability to work independently. Due to the need for ongoing communication with clients, business owners and colleagues, strong verbal and written communication is essential Candidate must also have a degree in computer science or related field, 2-3 years of related experience and a valid driver's license Use of your personal vehicle with mileage reimbursement will be required Candidate must be able to regularly work in-person at our Decorah office (this is not a remote position) We are willing to train the right candidate or to adjust responsibilities for someone with more experience. Pay and some job responsibilities will be dependent on experience BENEFITS: PTO is based on time with the company IRA with 3% match Majority employer paid STD, LTD, and life insurance ($5 per paycheck employee cost) EEO AND VETERAN EMPLOYER

What You'll be Doing The Bank Iowa Information Technology team is a dedicated group of professionals who work very closely with all branches and departments in our organization. The Information Technology intern will assist IT team staff in technical support duties, as well as implementing solutions, tracking hardware and software inventory, assisting IT and other departments with technology requests via the IT service desk, and training Bank Iowa staff on new and existing solutions. As this position is an intern position, learning and development of IT skills, processes and procedures are key components to this individual's success. An individual who exceeds in these core duties may have additional opportunities throughout the internship to engage with project work related to AI-powered systems integration and business process enhancement. Core Responsibilities Assist team members with technology questions/issues. Troubleshoot equipment issues (printers, computers, phones, A/V, etc.). Manage inventory of all IT equipment and maintain the log/location of equipment. Assist with installing & troubleshooting equipment as needed. Systems onboarding and offboarding of new and departing team members. Projects & Initiatives May Include On-site new PC and laptop team member upgrades. Create documentation for systems workflows and dataflow diagrams for priority business processes. Systems integration work and business process enhancements through AI-powered tools. Exploration and deployment of potential applications for generative AI within the bank. General Responsibilities As this is an internship role, growth and learning will be a continuous process. We expect the associate to be working with their mentor on a regular basis to help further develop technology and soft skills. May have access to confidential information about accounts and customers. Protects the privacy and confidentiality of customers, other employees, and work. The IT intern is expected to demonstrate professionalism and integrity by adhering to all company policies, procedures, and ethical standards in the performance of their duties. Performs other bank related duties as assigned by supervisor. Requirements Skills/Experience You'll Need Currently enrolled at an accredited 2-year junior college or 4-year college/university. Interest in Local Area Network/Wide Area Network structure, client server architecture, telecommunications systems, printers, vertical software, and generative AI platforms preferred. Additional Qualifications Include: Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best. Strong communication and interpersonal skills. Experience with Microsoft Word, PowerPoint, Excel, and SharePoint. Demonstrated research and problem-solving skills Proven organization skills with exceptional attention to detail Works well in a team environment. Understanding of sensitive data handling best practices. Familiarity with scripting best practices. Hours of Work & Travel Temporary Employment/Seasonal Employment in Summer 2025 Generally, within Monday through Friday 8:00 AM to 5:00 PM. Occasional travel to Iowa branches. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities. At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

Internship Description Summary: The Information Technology Infrastructure support Intern works closely with Information Technology Leadership and other IT employees on various Information Technology tasks and projects. The responsibilities of the Information Technology Intern vary based on assignments and department needs. At Stellar Industries, Inc. we strive to provide interns with an understanding of information technology functions in a manufacturing organization as well as opportunity to apply what has been learned in the classroom in a dynamic business setting. Essential Duties and Responsibilities: • Provide end user support - both face-to-face and remote. • Assist with troubleshooting both hardware & software issues. • Utilize help desk to respond to support requests and document resolution of issues. • Provide user training for hardware and software. • Assist with installation of PC hardware and software. • Assist with testing of software and other project related duties as assigned. • Assist with network and hardware troubleshooting. • Assist with performing preventative maintenance and upgrades on servers. • Research and perform work on special projects as assigned. • Support the IT team in maintaining hardware, software, and other systems • Organize and maintain IT resources. • Take direction on assignments and then work autonomously or with appropriate team(s) to accomplish assignment objectives. • Complete assignments or projects in a timely, effective and confidential manner. • Actively meet and speak with Information Technology employees to learn the various aspects and responsibilities of their jobs. • Perform other duties as assigned. Competencies: • PC applications including Microsoft Windows, Microsoft Office suite • Strong technical skills. • Strong verbal and written communication • Ability to work well in teams • Strong work ethic and attention to detail • Ability to quickly adapt to a changing environment. • Ability to quickly learn new concepts and software as necessary. • Ability to follow established procedures. • Excellent analytical and problem-solving skills Education and/or Experience: • Two-year trade school degree with/or pursuing majoring in Computer Science, Industrial System Engineering, Information Technology, Computer Engineering or related IT discipline. • Minimum 3.0 GPA. Requirements Internships, IT

Job Function: The IT Technician Intern assists in developing new software, maintaining existing systems or providing technical support to employees and customers. Essential Job Functions: The IT Technician Intern will provide support for a variety of technology solutions. Provide exceptional customer service while responding to phone, email, and online requests for technical support. Clearly identify, document, and find solutions for technical PC issues, product problems, and software infrastructure Troubleshoot and resolve PC incidents. Support computer software integration by diagnosing and troubleshooting common problems. Support current project and daily tasks related to support offerings, software and hardware upgrades, and new user set up. Track and monitor all support cases to ensure timely resolution and follow-up. Provide hardware and software technical support through remote communication. Ability to convey technical information to non-technical users in a clear and understandable manner. Perform additional duties as required. Competencies: Familiarity with PC hardware and Microsoft software Ability to show initiative to identify and solve interesting technical problems and share the results with the wider organization. Excellent analysis and debugging skill. Experience in IT or a technology-related environment, which can include internship, part time, or academic/work-study experience. Works independently with the ability to multi-task while having excellent attention to detail. A creative thinker with excellent interpersonal, communication, analytic, and problem-solving skills Must have an eager drive to learn, adapt, be accountable, and grow into the role. Qualifications: Working towards a college degree in Computer Science or Information Management. Work Requirements: This position is based in a fast-paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5. While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low. *FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Duration: 9+ Months with possible extension or hire. Key Responsibilities: • Offer foundational technical support in infrastructure services, providing assistance in routine tasks. • Assist with infrastructure projects and assignments. • Participate in basic monitoring and routine troubleshooting of infrastructure systems. • Collaborate with team members to address infrastructure challenges and daily operational tasks. • Support the creation and maintenance of infrastructure documentation. • Develop and improve technical skills through on-the-job experience. • Show eagerness to learn and gain expertise in infrastructure services. • Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience. • Typically, 2+ years of relevant work experience. • Proven experience in infrastructure technology analysis. • Proficiencies in data analysis and technical knowledge. • A continuous learner that stays abreast with industry knowledge and technology. Other Qualifications: • An advanced degree in a relevant field is a plus. • Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus. Recruiter's details: Internal Job ID: # 25-54778 Email: ************************************* About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Hi We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer (5) Openings Location: Marshalltown, IA Onsite Work Full Time Start date: 03rd January 2026 Job Responsibilities: IT Support Engineer - (1-4 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desk side Support Representative Distributed Client Services Location :DUBUQUE,IA-52001 Duration: 1 Year (with possible extension) JD : Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows. Solid skills with Linux and Mac. Additional Information For more information, Please contact Shubham ************ ***************************

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Dodge, Iowa. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: Acts as the overall communications architect and network team manager for the MTC. Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. Designs and establishes network architecture, coordinates network plans, configures network. Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's degree IAT II Certification A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. A minimum of 3 years of experience in MCIS integration at Brigade or higher level. Expert in integrating training environments. Extensive experience planning architectures. What Sets you apart: Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program