Technical Support Specialist Cover Letter

Technical Support Specialist Cover Letter (With Examples)

You’ve chosen the field of Technical Support Specialist. You already know that this profession offers a lot of opportunities and a lot of versatility. On one end of the spectrum, you might work in an office and only deal with the office equipment.

The opposite side of the spectrum has you in work from home situations, answering phone calls from the public. And there are a lot of jobs in-between.

The best part is you get to search the job openings until you find one that perfectly fits your work/life goals and gets you the income you want. But finding the job is just the first step; your next one is going to be one of the hardest – applying for the job. And it all starts with the cover letter.

At Zippia, we’re experts in the job market and know what recruiters want from their applicants. We’ll pull this advice and inside information together to give you an example cover letter so you can nail that technical support specialist job.

Why Cover Letters Are Important

Your first impression is your cover letter. This is your chance to be a stand-out candidate. Here’s the kicker. Most hiring managers say that a resume is not enough, they want that cover letter.

The weird thing is that the same group of recruiters also admits that they don’t read cover letters. All of your hard work and it’s never going to be read, or at least not read thoroughly. Studies show that the average time spent reviewing a cover letter is six seconds.

To avoid having your cover letter end up in the garbage, it has to be powerful, concise, and eye-catching. It has to say a lot in a very short time. It pays to work that cover letter until it basically jumps off the page with your unique qualifications.

Parts of a Technical Support Specialist Cover Letter

Knowing that your cover letter is so critical, and yet it might not get read, can be daunting. But you can overcome this challenge and craft a creative cover letter. The key is making a cover letter that begs to be read. This is your chance to show off your qualifications and accomplishments and get noticed.

Create your outline by starting with the essential parts of a cover letter. This gives you a place to start and removes that initial writer’s block. Don’t worry; you can get creative later. Your cover letter needs to include:

• Your contact information. Contact information goes at the top, centered, or in the left-hand upper corner.

• Employer’s contact information. If your letter is getting too long, this is one spot where you can cut and not worry about it.

• Salutation. “Dear Hiring Manager” is a standard salutation. It works in most situations, and it’s okay. But you want to be a standout, right? It’s best if you can find out the name of the person who is interviewing you and use that.

• Opening. This is your chance to shine and make them pay attention to you. Don’t get caught in a formulaic standard – go above and beyond.

• Cover letter body. For a great cover letter, keep it concise and use these three paragraphs as a guideline.

  • First paragraph. Cover the basics, your education, experience, qualifications, and career highlights. We love using bullet points because they’re easy to read.

  • Second paragraph. Find out details about the company that make them unique, standouts, or that they’re proud of. Then let them know how you fit perfectly into their approach and culture.

  • Third paragraph. Always say thank you to the reader and offer availability for a meeting or any additional information they might need.

• Closing. End your cover letter with professional salutations like, Sincerely,” “Best Regards,” or “Appreciatively.” These are winners because they’re largely accepted. You certainly don’t want to stand out for having a horrible closing that leaves a bad taste in the mouth.

• Signature. If you’re sending an actual letter, then you’ll need to hit return four times, so there is room to handwrite your name. If you’re emailing your cover letter, then you return only twice.

  To leave one line blank, go to the next line and type your name. Follow your name with your email address and your phone number.

• CC/Attachment. The abbreviation CC stands for carbon copy, it’s a bit of an outdated term, but it means that a copy of the email was sent to someone else. It just lets the reader know that other people have it.

  This is useful if you’re applying to a recruiter and a hiring manager. Typically, you write it like this, CC: Steve Smith. This lets the email recipient know that Steve Smith also got a copy so they could discuss the email if they wanted.

  If you’re adding your resume and maybe some work samples or additional documentation, then you should write “attachment” at the bottom of the letter. This gives them a heads up that there are supposed to be additional documents.

  Sometimes they don’t come through, so they’re aware that something is missing. This could save you if your resume didn’t come through. At least they know you meant to send it.

Technical Support Specialist Cover Letter Sample Opening

Cover letter examples used to be very similar, which is probably why so many cover letters are still too boring to be read by recruiters. Stating something obvious, like you’re applying for a Technical Support Specialist job that you saw advertised on a Zippia job posting and you think you’d be a good fit for the role, makes your cover letter boring.

Your personality got lost in that opening. In fact, it appears as if you never even had one. Turn it up a notch and grab their attention. Try something like this opening cover letter example.

See how this introduction is better as it dives right into your qualifications and makes a case for your skills. It also has just the right amount of confidence.

Technical Support Specialist Cover Letter Body

You’ve got three paragraphs to wow the reader. How are you going to do it? Remember, you want the entire letter to only be one page long, so this is where you can adjust your length and format. Try using bullet points for quick and easy reference. Check out our sample technical support specialist cover letter body.

Technical Support Specialist Cover Letter Example Closing Lines

Keep your closing very professional. Check out this example.

Example of a Technical Support Specialist Cover Letter

We’ve reviewed the key sections of a cover letter. Now, let’s put it all together and add a dash of creativity.

Cover Letter Tips for Technical Support Specialists

Almost ready. We’ve just got a couple more tips for you that should help you nail your application for that Technical Support Specialist job you want.

• Highlight teaching abilities. Whether it’s an innate skill you have, or you’ve received some training as a teacher, make sure they know. The ability to teach others easily and without frustration is a great asset in this field.

• Achievements and data. Many companies keep track of the success records of their technical support team or their customer service representatives. If you have any access to any of this information and it positively reflects your performance, make sure to share it.

• Stick to the most relevant illustrations. You undoubtedly have a lot of experience, but you only want to highlight the most applicable events. If it shows how good you’d be at that job, then include it somewhere. If not, you can skip it or create a comprehensive addendum of experience.

• References. Adding a collection of references or referral letters is not necessarily a bad idea, even though it’s a little outdated. If you can come up with customers, co-workers, and managers to create a well-rounded look at your work, then you might win them over.

• Proofread. How can you explain the technical aspects of a complex piece of equipment if you can’t get your resume right? Take the time to proofread. It can be the difference between getting the job and getting tossed out.