Based on recent jobs postings on Zippia, the average salary in the U.S. for a Technical Support Specialist is $48,667 per year or $23 per hour. The highest paying Technical Support Specialist jobs have a salary over $76,000 per year while the lowest paying Technical Support Specialist jobs pay $30,000 per year
Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.
A network administrator is responsible for managing an organization's computer systems, ensuring its smooth operations and highest efficiency. Network administrators' duties include inspecting network malfunctions, troubleshooting unresponsive programs, improving system processes, analyzing client's specifications, upgrading existing applications, coordinating with the technology department, and creating a report of network issues resolutions. A network administrator should display a strong command of programming languages. Extensive knowledge in the technology industry and analytical and problem-solving skills to manage network problems immediately is also necessary.
A network technician is responsible for system malfunction diagnosis and troubleshooting operations. Network technicians duties' include repairing damaged system components, analyzing computer systems and blueprints, installing network connections, and upgrading accessories for efficient operations. Other duties include assisting customers with technical issues, ensuring computer systems' privacy, creating documents of network issues and resolutions, and suggesting alternative equipment for network backups. A network technician must have a broad knowledge of the technology industry and mechanical processes, plus the ability to work under pressure with minimal supervision.
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
Systems engineers are responsible for creating and overseeing systems related to the overall operations of the organization. They are in charge of assessing the organization's needs in terms of systems and creating plans to address these needs. These systems are usually related to the production or manufacturing of company products. Systems engineers create end-to-end processes that ensure efficiency and effectiveness. They make sure that the processes they put in place adhere to safety and security policies and guidelines. They also do routine checks and continuously find ways to further improve production and other systems.
Yes, you can make $100,000 per year as a technical support specialist. While possible, it is unlikely to earn over $100k as a technical support specialist because even higher-paid positions do not typically earn more than $86,000 per year. The average annual salary for a technical support specialist is $55,893. For example, technical support specialists in New Jersey whose salaries are in the 90th percentile earn an average salary of $110,000.
It takes about two years to become an IT technical support specialist. At a minimum, an associate degree or certification coupled with on-the-job training and certification can be sufficient to get hired.
Technical specialists make $82,524 per year ($39.67 per hour), on average. Technical specialists in the lower 10%, such as entry-level positions, only make about $61,000 a year, while the top 10% average $110,000 per year.