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Technical support specialist salary
Average technical support specialist salary
$48,667
Understanding the Technical Support Specialist Salary
The average salary for a Technical Support Specialist is estimated at $48,667 annually. However, this figure can vary substantially based on several factors, including geographic location, years of experience, and the specific industry. For instance, professionals in high-paying states like California and New York often earn more than their counterparts in other regions.
In addition to location, experience plays a crucial role. Entry-level positions may start around $35,000, while seasoned specialists can command salaries exceeding $60,000. Industries such as information technology and telecommunications typically offer the highest salaries, reflecting the demand for skilled support professionals.
For those considering a career in technical support, understanding these dynamics can guide your job search and salary negotiations. Utilize resources like Zippia to explore job listings and salary insights tailored to your experience and location.
Let Zippia find your next technical support specialist job
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Where can a Technical Support Specialist earn more?
Technical support specialist salary estimates from across the web
Average technical support specialist salary by state
The highest-paying states for technical support specialists are New Jersey, New York, and California. The lowest average technical support specialist salary states are Oklahoma, North Dakota, and South Dakota.
- State view
- County view
Highest paying states for technical support specialists
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $63,781 | $30.66 |
| 2 | District of Columbia | $61,810 | $29.72 |
| 3 | Louisiana | $54,861 | $26.38 |
| 4 | Delaware | $58,423 | $28.09 |
| 5 | Utah | $56,619 | $27.22 |
| 6 | Michigan | $49,917 | $24.00 |
| 7 | Pennsylvania | $55,153 | $26.52 |
| 8 | California | $62,206 | $29.91 |
| 9 | Virginia | $59,013 | $28.37 |
| 10 | New Jersey | $68,175 | $32.78 |
| 11 | Nevada | $48,986 | $23.55 |
| 12 | Connecticut | $57,656 | $27.72 |
| 13 | Massachusetts | $61,978 | $29.80 |
| 14 | Illinois | $52,688 | $25.33 |
| 15 | New Hampshire | $54,989 | $26.44 |
| 16 | Wyoming | $47,719 | $22.94 |
| 17 | Maryland | $55,373 | $26.62 |
| 18 | Texas | $47,887 | $23.02 |
| 19 | Minnesota | $47,582 | $22.88 |
| 20 | Washington | $50,273 | $24.17 |
| 21 | Indiana | $47,442 | $22.81 |
| 22 | North Carolina | $46,813 | $22.51 |
| 23 | Colorado | $47,297 | $22.74 |
| 24 | Ohio | $47,690 | $22.93 |
| 25 | Arizona | $50,116 | $24.09 |
| 26 | Nebraska | $44,377 | $21.34 |
| 27 | Rhode Island | $49,076 | $23.59 |
| 28 | South Carolina | $44,678 | $21.48 |
| 29 | Wisconsin | $46,827 | $22.51 |
| 30 | Tennessee | $45,678 | $21.96 |
| 31 | West Virginia | $45,708 | $21.98 |
| 32 | Georgia | $45,803 | $22.02 |
| 33 | New Mexico | $42,515 | $20.44 |
| 34 | Oregon | $48,507 | $23.32 |
| 35 | Missouri | $42,935 | $20.64 |
| 36 | Arkansas | $41,218 | $19.82 |
| 37 | South Dakota | $39,997 | $19.23 |
| 38 | Iowa | $43,641 | $20.98 |
| 39 | North Dakota | $40,154 | $19.30 |
| 40 | Alabama | $41,981 | $20.18 |
| 41 | Maine | $41,414 | $19.91 |
| 42 | Florida | $44,405 | $21.35 |
| 43 | Hawaii | $38,949 | $18.73 |
| 44 | Alaska | $38,667 | $18.59 |
| 45 | Mississippi | $39,885 | $19.18 |
| 46 | Kansas | $41,130 | $19.77 |
| 47 | Oklahoma | $40,197 | $19.33 |
| 48 | Montana | $43,014 | $20.68 |
| 49 | Idaho | $42,837 | $20.59 |
| 50 | Kentucky | $40,828 | $19.63 |
| 51 | Vermont | $41,865 | $20.13 |
Highest paying cities for technical support specialists
The highest-paying cities for technical support specialists are San Francisco, CA, New York, NY, and Washington, DC.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $66,333 | $31.89 |
| 2 | New York, NY | $64,143 | $30.84 |
| 3 | Washington, DC | $61,816 | $29.72 |
| 4 | Boston, MA | $61,724 | $29.68 |
| 5 | Reston, VA | $60,497 | $29.09 |
| 6 | Lehi, UT | $56,597 | $27.21 |
| 7 | Philadelphia, PA | $55,778 | $26.82 |
| 8 | Baltimore, MD | $55,617 | $26.74 |
| 9 | Baton Rouge, LA | $54,965 | $26.43 |
| 10 | Chicago, IL | $53,050 | $25.50 |
| 11 | Seattle, WA | $50,367 | $24.21 |
| 12 | Phoenix, AZ | $50,238 | $24.15 |
| 13 | Lansing, MI | $49,289 | $23.70 |
| 14 | Las Vegas, NV | $48,685 | $23.41 |
| 15 | San Antonio, TX | $48,437 | $23.29 |
| 16 | Portland, OR | $48,192 | $23.17 |
| 17 | Raleigh, NC | $48,015 | $23.08 |
| 18 | Saint Paul, MN | $47,750 | $22.96 |
| 19 | Denver, CO | $47,381 | $22.78 |
| 20 | Columbus, OH | $47,265 | $22.72 |
Technical Support Specialists are the most in-demand in these five cities:
Technical support specialist salary details
A technical support specialist's salary ranges from $30,000 a year at the 10th percentile to $76,000 at the 90th percentile.
What is a technical support specialist's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $76,000 | $6,333 | $37 |
| 75th Percentile | $61,000 | $5,083 | $29 |
| Average | $48,667 | $4,056 | $23 |
| 25th Percentile | $38,000 | $3,167 | $18 |
| 10th Percentile | $30,000 | $2,500 | $14 |
Highest paying technical support specialist jobs
The highest paying types of technical support specialists are technical specialist, technical support engineer, and software support technician.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Systems Support | $64,031 | $5,336 | $30.78 | 156,028 |
| Software Support Technician | $79,670 | $6,639 | $38.30 | 117,059 |
| Desktop Support Technician | $41,792 | $3,483 | $20.09 | 108,944 |
| Network Support Technician | $48,622 | $4,052 | $23.38 | 120,245 |
| Information Technology/Support Technician | $45,591 | $3,799 | $21.92 | 161,748 |
| Desk Support Technician | $40,715 | $3,393 | $19.57 | 130,485 |
Top companies hiring technical support specialists now:
Which companies pay technical support specialists the most?
Technical support specialist salaries at Meta and Google are the highest-paying according to our most recent salary estimates. In addition, the average technical support specialist salary at companies like Microsoft and Crowell & Moring are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Meta | $117,196 | $56.34 |
| 2 | $111,539 | $53.62 | |
| 3 | Microsoft | $107,990 | $51.92 |
| 4 | Crowell & Moring | $100,446 | $48.29 |
| 5 | Barclays | $98,160 | $47.19 |
| 6 | Synopsys | $97,410 | $46.83 |
| 7 | Wilson Elser Moskowitz Edelman & Dicker Llp | $95,505 | $45.92 |
| 8 | Mayer Brown | $93,857 | $45.12 |
| 9 | Northern Trust | $93,358 | $44.88 |
| 10 | Cadence Design Systems | $92,950 | $44.69 |
| 11 | Box | $92,726 | $44.58 |
| 12 | Maxim Integrated | $92,621 | $44.53 |
| 13 | UBS | $92,461 | $44.45 |
| 14 | Standard Chartered | $92,363 | $44.41 |
| 15 | LUFKIN Industries | $90,046 | $43.29 |
| 16 | Dorsey & Whitney | $89,892 | $43.22 |
| 17 | Envestnet | $89,634 | $43.09 |
| 18 | Citi | $89,459 | $43.01 |
| 19 | NEC Corporation of America | $88,966 | $42.77 |
| 20 | MUFG EMEA | $88,813 | $42.70 |
Wage gap by gender, race and education
Technical Support Specialist salary by industry
The average technical support specialist salary varies across industries:
- The average technical support specialist salary in the finance industry is $60,838, the highest of any industry.
- The average technical support specialist salary in the finance industry is $55,957.
- Technical support specialists in the telecommunication industry earn an average salary of $41,737, the lowest of any industry.
Highest paying industries for technical support specialists
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $60,838 | $29.25 |
| 2 | Technology | $55,957 | $26.90 |
| 3 | Manufacturing | $49,733 | $23.91 |
| 4 | Education | $46,068 | $22.15 |
| 5 | Health Care | $43,297 | $20.82 |
| 6 | Professional | $42,213 | $20.29 |
| 7 | Telecommunication | $41,737 | $20.07 |
High paying technical support specialist jobs
Technical support specialist salary trends
The average technical support specialist salary has risen by $7,437 over the last ten years. In 2014, the average technical support specialist earned $41,230 annually, but today, they earn $48,667 a year. That works out to a 9% change in pay for technical support specialists over the last decade.
Compare technical support specialist salaries for cities or states with the national average over time.
Average technical support specialist salary over time
Compare technical support specialist salaries for individual cities or states with the national average.
Technical support specialist salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $48,700 | $23.40 | +3.3% |
| 2024 | $47,100 | $22.63 | +2.3% |
| 2023 | $46,000 | $22.11 | +1.5% |
| 2022 | $45,300 | $21.78 | +1.6% |
| 2021 | $44,600 | $21.42 | +1.6% |
Recently added technical support specialist salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| IDEX | Technical Support Specialist | Punta Gorda, FL | 06/30/2025 | $39,400 |
| IMEG | IT Support Specialist 1 | Gap, PA | 06/30/2025 | $58,000 |
| University of Arkansas | Help Desk Technician | Bono, AR | 06/30/2025 | $22,957 |
| University of Arkansas System | Learning Commons IT Support Specialist | Little Rock, AR | 06/30/2025 | $45,000 |
| Particle Measuring Systems | Technical Support Specialist | Boulder, CO | 06/30/2025 | $52,175 |
| Blue Origin | Launch Communications IT Support Analyst II | Seattle, WA | 06/30/2025 | $60,606 |
| GDIT | Help Desk Support Analyst | Bossier City, LA | 06/30/2025 | $37,274 |
| Saydel Community School District | Seasonal IT Support Specialist | Bode, IA | 06/30/2025 | $31,305 |
| Hologic | Diagnostic Technical Support Specialist-Remote | San Diego, CA | 06/29/2025 | $53,600 |
| Rwjbarnabas Health | IT Support Analyst I | West Orange, NJ | 06/29/2025 | $54,784 |
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