Updated August 22, 2022

Average Technical Support Specialist Salary

$48,667yearly

$23.40 hourly

Entry level Salary
$30,000 yearly
$30,000
10 %
$48,667
Median
$76,000
90 %

How much does a Technical Support Specialist make?

Technical support specialists make $48,667 per year on average, or $23.4 per hour, in the United States. Technical support specialists on the lower end of that spectrum, the bottom 10% to be exact, make roughly $30,000 a year, while the top 10% makes $76,000.

Location impacts how much a technical support specialist can expect to make. Technical support specialists make the most in New Jersey, New York, California, Massachusetts, and Virginia.

Highest Paying States For Technical Support Specialists

The darker areas on the map show where technical support specialists earn the highest salaries across all 50 states.

  • State View
  • County View
Average Salary:

Technical Support Specialist average salary by State

RankStateAvg. SalaryHourly RateJob Count
1New York$63,781$30.662,842
2District of Columbia$61,810$29.72543
3Louisiana$54,861$26.38727
4Delaware$58,423$28.09268
5Utah$56,619$27.22634
6Michigan$49,917$24.002,122
7Pennsylvania$55,153$26.522,346
8California$62,206$29.915,687
9Virginia$59,013$28.371,846
10New Jersey$68,175$32.78855
11Nevada$48,986$23.55644
12Connecticut$57,656$27.72628
13Massachusetts$61,978$29.801,306
14Illinois$52,688$25.332,528
15New Hampshire$54,989$26.44258
16Wyoming$47,719$22.94126
17Maryland$55,373$26.621,186
18Texas$47,887$23.024,327
19Minnesota$47,582$22.881,454
20Washington$50,273$24.171,437
21Indiana$47,442$22.811,196
22North Carolina$46,813$22.512,043
23Colorado$47,297$22.741,381
24Ohio$47,690$22.931,799
25Arizona$50,116$24.09964
26Nebraska$44,377$21.34537
27Rhode Island$49,076$23.59181
28South Carolina$44,678$21.481,108
29Wisconsin$46,827$22.511,032
30Tennessee$45,678$21.961,026
31West Virginia$45,708$21.98244
32Georgia$45,803$22.021,990
33New Mexico$42,515$20.44574
34Oregon$48,507$23.32664
35Missouri$42,935$20.641,547
36Arkansas$41,218$19.82710
37South Dakota$39,997$19.23317
38Iowa$43,641$20.98666
39North Dakota$40,154$19.30255
40Alabama$41,981$20.18879
41Maine$41,414$19.91322
42Florida$44,405$21.352,938
43Hawaii$38,949$18.73205
44Alaska$38,667$18.59220
45Mississippi$39,885$19.18537
46Kansas$41,130$19.77587
47Oklahoma$40,197$19.33707
48Montana$43,014$20.68203
49Idaho$42,837$20.59276
50Kentucky$40,828$19.63632
51Vermont$41,865$20.13145

Highest Paying Cities For Technical Support Specialists

RankCityAvg. SalaryHourly Rate
1San Francisco, CA$66,333$31.89
2New York, NY$64,143$30.84
3Washington, DC$61,816$29.72
4Boston, MA$61,724$29.68
5Reston, VA$60,497$29.09
6Lehi, UT$56,597$27.21
7Philadelphia, PA$55,778$26.82
8Baltimore, MD$55,617$26.74
9Baton Rouge, LA$54,965$26.43
10Chicago, IL$53,050$25.50
11Seattle, WA$50,367$24.21
12Phoenix, AZ$50,238$24.15
13Lansing, MI$49,289$23.70
14Las Vegas, NV$48,685$23.41
15San Antonio, TX$48,437$23.29

Here Are The Five Most In Demand Cities Right Now:

  1. San Francisco, CA
  2. New York, NY
  3. Washington, DC
  4. Boston, MA
  5. Reston, VA

Technical Support Specialist Salary Details

Average Technical Support Specialist Salary Graph
Average Technical Support Specialist Salary Graph, Trends, and Summary

What is a Technical Support Specialist's Salary?

PercentileAnnual SalaryMonthly SalaryHourly Rate
90th Percentile$76,000$6,333$37
75th Percentile$61,000$5,083$29
Average$48,667$4,056$23
25th Percentile$38,000$3,167$18
10th Percentile$30,000$2,500$14

Average Salary By Related Titles

Job TitleAnnual SalaryMonthly SalaryHourly RateJob Openings
Systems Support$64,031$5,336$30.78156,028
Software Support Technician$79,670$6,639$38.30117,059
Desktop Support Technician$41,792$3,483$20.09108,944
Network Support Technician$48,622$4,052$23.38120,245
Information Technology/Support Technician$45,591$3,799$21.92161,748
Desk Support Technician$40,715$3,393$19.57130,485

How Would You Rate The Starting Salaries For Specialists, As Well As The Prospects For Salary Advancement?

Del Ross

Chief Revenue Officer, Hotel Effectiveness

In 2019, the Assistant General Manager position was one of the highest turnover roles in every hotel. With low unemployment, tomorrow's industry leaders' best and brightest were routinely leaving the hotel business to pursue careers in other areas. As a result, there will be many opportunities for new graduates and increased competition for this talent as the economy and the hotel business recovers from COVID19. While starting salaries and wage rates for hotel staff will remain low, compared to other industries, new hires' growth potential will be unprecedented. We expect a modest increase in starting wages over the next 24 months, followed by an acceleration of the promotion cycle to fill the gap in management depth created before the pandemic even began. Show more

Here are the five companies hiring the most now:

  1. Oracle Jobs (500)
  2. IBM Jobs (762)
  3. Unisys Jobs (252)
  4. Dell Jobs (764)
  5. Apple Jobs (256)

Which Companies Pay Technical Support Specialists The Most?

The highest paying companies for technical support specialists are Meta and Google according to our most recent salary estimates. In addition, companies like Microsoft and Crowell & Moring report highly competitive wages for technical support specialists.
RankCompanyAverage SalaryHourly RateJob Openings
1Meta$117,196$56.34291
2Google$111,539$53.62120
3Microsoft$107,990$51.9260
4Crowell & Moring$100,446$48.297
5Barclays$98,160$47.1927
6Synopsys$97,410$46.8319
7Wilson Elser Moskowitz Edelman & Dicker Llp$95,505$45.921
8Mayer Brown$93,857$45.121
9Northern Trust$93,358$44.882
10Cadence Design Systems$92,950$44.6915
11Box$92,726$44.5850
12Maxim Integrated$92,621$44.531
13UBS$92,461$44.4527
14Standard Chartered$92,363$44.41
15LUFKIN Industries$90,046$43.29
16Dorsey & Whitney$89,892$43.22
17Envestnet$89,634$43.094
18Citi$89,459$43.0199
19NEC Corporation of America$88,966$42.774
20MUFG EMEA$88,813$42.70

How Much Do Technical Support Specialists Make In Different Industries?

Here are some examples of how much a technical support specialist salaries can based on different industries:

  1. The finance industry pays technical support specialists an average salary of $60,838

  2. The technology industry pay $55,957

  3. The lowest paying industry for technical support specialists is the telecommunication industry. Technical support specialists in this industry earn an average salary of $41,737

Highest Paying Industries For Technical Support Specialists

RankIndustryAverage SalaryHourly Rate
1Finance$60,838$29.25
2Technology$55,957$26.90
3Manufacturing$49,733$23.91
4Education$46,068$22.15
5Health Care$43,297$20.82
6Professional$42,213$20.29
7Telecommunication$41,737$20.07

High Paying Technical Support Specialist Jobs

Technical Support Specialist Salary Trends

Average Technical Support Specialist Salary Over Time

Compare salaries for individual cities or states with the national average.

    Technical Support Specialist Salary By Year

    YearAvg. SalaryHourly Rate% Change
    2022$48,700$23.40+3.3%
    2021$47,100$22.63+2.3%
    2020$46,000$22.11+1.5%
    2019$45,300$21.78+1.6%
    2018$44,600$21.42+1.6%

    Recently Added Technical Support Specialist Salaries

    CompanyJobLocationDate AddedSalary
    Red Knight Solutions, LLCPC Support TechnicianBismarck, ND07/26/2022$52,175
    Utah State UniversityTechnical Support AnalystPrice, UT07/26/2022$34,950
    Red Knight Solutions, LLCPC Support TechnicianGreat Bend, KS07/26/2022$52,175
    Catholic Community Services and Catholic Housing ServicesTech Support Specialist ISeattle, WA07/26/2022$51,340
    Frontier AirlinesAnalyst, IT Station SupportOrlando, FL07/26/2022$48,160
    Red Knight Solutions, LLCPC Support TechnicianCasper, WY07/26/2022$52,175
    Performance Automotive NetworkHelp Desk TechnicianOlde West Chester, OH07/26/2022$33,000
    Red Knight Solutions, LLCPC Support TechnicianDetroit, MI07/26/2022$52,175
    Decisionpoint CorpHelp Desk TechnicianDenver, CO07/26/2022$35,250
    Us BankTechnical Support Specialist (Talech)-Omaha, NE Remote-Bilingual In Spanish/French PreferredNora, NE07/26/2022$37,566

    Technical Support Specialist Salaries FAQs

    What State Pays Technical Support Specialists The Most?

    New Jersey pays Technical Support Specialists the most in the United States, with an average salary of $68,175 per year, or $32.78 per hour.

    How Do I Know If I'm Being Paid Fairly As A Technical Support Specialist?

    You know if you are being paid fairly as a Technical Support Specialist if your pay is close to the average pay for the state you live in. For example, if you live in New York you should be paid close to $63,781 per year.

    What Type Of Technical Support Specialist Gets Paid The Most?

    Technical Specialist gets paid the most. Technical Specialist made a median salary of $88,773. The best-paid 10 percent make $106,000, while the lowest-paid 10 percent make $73,000.

    What Is A Good Starting Salary For A Technical Support Specialist?

    A good starting salary for a technical support specialist is $35,000 in the United States. That puts you in the 10th percentile of annual income for a technical support specialist in the U.S., which is about what you would expect if you were new to the field. The average salary for technical support specialists is $55,893, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a technical support specialist can vary by state.

    How Much Do Technical Specialists Make?

    Technical specialists make $82,524 per year ($39.67 per hour), on average. Technical specialists in the lower 10%, such as entry-level positions, only make about $61,000 a year, while the top 10% average $110,000 per year.

    Search For Technical Support Specialist Jobs