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Technical support specialist jobs in Kansas City, MO - 387 jobs

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  • Information Technology Support Engineer

    Teceze

    Technical support specialist job in Kansas City, KS

    Title: IT Support Duration: 3 Weeks Project for one of our clients in Kansas City The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are - Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) • Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc… • Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably ServiceNow • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred • Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply
    $53k-77k yearly est. 4d ago
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  • Help Desk Technician

    Premium Waters Inc. 4.3company rating

    Technical support specialist job in Riverside, MO

    We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: * Medical and Prescription Drug with a Company Vision Program * Dental * A generous PTO program * Paid Parental Leave * Gym Reimbursement Program and Company Paid Wellness Coach * Online Virtual Care * Company Paid Life Insurance for Employee, Spouse, Children * Company Paid Long and Short-Term Disability * Company Paid Employee Assistance Program * Flexible Spending Account * Education/Tuition Reimbursement Program * 401(K) - Company Match 100% up to 4% * Bereavement Leave * Volunteer Time Off Program * Holiday Pay * Employee Water Program - Free Water * Referral Bonus * Daily Pay * Onsite wellness coaching and physical therapy Responsibilities include: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. * Handle Tier 1 helpdesk escalations through a ticketing system * Follow up on outstanding requests and ensure timely resolution * Create accounts and configure hardware as part of on-boarding process * Manage and monitor internal assets to ensure accurate inventory records * Support administration of phone system * Support audio and video equipment in conference rooms * Write training manuals as needed * Other duties may be added and/or assigned as needed Qualifications and Skills: * Windows 10 and 11, Office 365 * Active Directory maintenance and user support * Window based device such as laptops, workstations, printers, scanners, etc. * Mobile devices (iOS, Android) * Client PC connectivity - Ethernet, TCP/IP and VPN * File server knowledge * Microsoft certifications a plus * Strong customer service and troubleshooting skills * Ability to communicate technical information, both verbal and written, to a wide range of end-users * 2 years+ experience working in a Microsoft Windows environment
    $22-26 hourly 6d ago
  • desktop support

    Artech Information System 4.8company rating

    Technical support specialist job in Kansas City, MO

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hi , If you are interested please call back **************or share your best time to reach you I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email.. ROLE :Desktop Support LOCATION:KANSAS CITY, MO Duration:1+ year · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. · Travelling is required Additional Information For more information, Please contact Shubham ************
    $40k-49k yearly est. 60d+ ago
  • IT Support Specialist II

    ISG Technology 3.4company rating

    Technical support specialist job in Overland Park, KS

    Full-time Description At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $49k-73k yearly est. 30d ago
  • PC Support Technician

    Link Solutions 4.2company rating

    Technical support specialist job in Leavenworth, KS

    Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. Must be a US Citizen Must have or be able to obtain and maintain a DoD Secret Security Clearance. Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. Install and configure network interfaces and internet connections. Diagnose network cable and configuration problems. Coordinate support with the local Network Enterprise Center. Services support tickets for Training Management Directorate (TMD) users. Implement and design an organization-wide set of standards for future and existing information systems. Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a US citizen. Must be able to obtain and maintain a DoD Secret Security Clearance. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Two (2+) years in a PC Support Techniciant role or relevant field. Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. Capable of responding to user inquiries and providing technical assistance on PC systems and applications. Windows workstation systems administration training. Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: Active Secret Clearance. BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. Ability to function independently and as a team player in a fast-paced environment. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
    $30k-56k yearly est. 9d ago
  • Support Technician 2

    Propio 4.1company rating

    Technical support specialist job in Overland Park, KS

    Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements: Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment
    $26k-39k yearly est. 4d ago
  • Technical Support Team Lead

    CSA Global 4.3company rating

    Technical support specialist job in Leavenworth, KS

    Full-time Description Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: Acts as the overall communications architect and network team manager for the MTC. Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's degree IAT II Certification A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. A minimum of 3 years of experience in MCIS integration at Brigade or higher level. Expert in integrating training environments. Extensive experience planning architectures. What Sets you apart: Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program
    $34k-53k yearly est. 60d+ ago
  • IT/OT Technician - KS, MO, NE, & AR

    The Industrial Solutions Network of CED

    Technical support specialist job in Kansas City, MO

    AIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career. Recruiting for: AR, KS, MO, & NE Position summary: Are you passionate about bridging the gap between Information Technology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems. You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware. What you'll do: Technical Solutions: Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.). Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments. Conduct network and cybersecurity assessments to identify risks and recommend solutions. Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre. Develop standard operating procedures for IT and security offerings. Document findings and present them to technical and non-technical stakeholders. Client-Focused Solutions: Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements. Collaborate with clients' IT and OT teams to ensure seamless integration of technologies. Provide technical education, training, and webinars to internal teams and clients. Support sales teams with expert insights into IT, security, and network solutions. What we're looking for: Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience). 3+ years of experience in network engineering, IT infrastructure, or cybersecurity. Hands-on expertise with network hardware, virtualization, and industrial control systems. Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments. Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred). Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred). Excellent problem-solving, analytical, and communication skills. Travel Requirements: 50% - 75% travel to meet clients and oversee implementations. If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career! The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status. For more information visit: ***************************************************************** Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process. NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice. We are an Equal Opportunity Employer - Disability | Veteran All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS Powered by JazzHR aict3t0b3Q
    $38k-67k yearly est. 28d ago
  • Informational Technology Position

    Missouri Reap

    Technical support specialist job in Kansas City, MO

    Employment Status: Full-Time FLSA Status: Non-Exempt Calendar: 240 Days Experience Required: Minimum of one (1) year work related experience preferred. Minimum Education Requirements: High School diploma or G.E.D. Department: Technology Direct Supervisor: Director of Technology Primary Work Location: Office setting Certification: Proper certificate in related field Job Summary: The Workstation Technician at Center School District is responsible for installing, upgrading, and troubleshooting hardware and software across desktops, mobile devices, and peripherals. Supporting over 3,000 devices for 2,500 students, the technician manages network connectivity, printers, equipment inventory, and warranties. This role also aids users with technical issues and cloud-based document solutions, ensuring reliable technology throughout the district's multiple campuses. Essential Job Functions An employee in this position may be called upon to do any or all of the following essential duties: * Provide technical phone, email, or remote support to user by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance * Install, upgrade and troubleshoot software problems * Troubleshoot and diagnose problems with end user equipment such as interactive display panels, casting and projecting, laptops, tablets, printers and other systems as assigned * Support mobile devices such as iPads, Chromebooks, laptops, district cell phones, and other systems as assigned * Troubleshoot all other peripheral devices (scanners, desk/office phone) * Identify issues and troubleshoot network connectivity, wiring, and accounts * Perform other duties as assigned Knowledge, Skills, and Abilities (KSA's) for Position An employee in this class must have the following knowledge, skills, and abilities upon application: Knowledge * PC hardware and software installation and Windows operating System * Active Directory experience with extensive workstation knowledge * Local Area Networks (LAN), Wide Area Networks (WAN), and software support systems Skills * Strong written and oral communications and relational skills * Following and relaying complex oral and written instructions, policies and procedures * Strong organizational skills * Strong customer service skills * Advanced Excel skills Abilities * Multitasking and prioritizing under pressure * Work independently * Lift up to 50 pounds to shoulder height * Climb and work on ladders * Establish and maintain effective working relationships with associates, teachers, parents, and the public * Effectively welcome and embrace differences among employees and citizens * Must be able to successfully complete a background investigation * Must be able to work a flexible schedule as needed * Must be able to provide a valid driver's licenses and reliable transportation You are navigating off of REAP site to the district's posting. OK
    $38k-67k yearly est. 31d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Overland Park, KS

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $26k-35k yearly est. 25d ago
  • Manufacturing IT Technician

    Clarios

    Technical support specialist job in Saint Joseph, MO

    is not elligible for sponsorship.** **What you will do:** The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams. **How you will do it:** + Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds + Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user + Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards + Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks + Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards + Provide general application support, including O365, Windows 10, ERP, firewalls + Facilitate the full PCLM process with an emphasis on configuration + Maintain security, appearance, and organization of the server room + Manage SLAs and resolve incidents in Service Now + Primary contact for service providers + Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments + Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects + Engage with the USCAN Plant Systems Team to execute projects across the region + Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors + Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts + Travel occasionally to support remote sites or assist with projects. (Up to 10%) **What we look for:** **Required:** + Bachelor's Degree with 1 year of IT technical support experience + In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience + Solid understanding of PCs including software installation, reimaging, Intune AD, Azure + Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required + Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS + Experience with structured network cabling + Solid analytical and critical thinking skills with strong written and verbal communications skills + Demonstrated track record of strong initiative and producing results + Ability to be on-call to resolve off-hours support situations requiring immediate attention **Preferred:** + Other desirable certifications include Network+, Security+, MCSE, CCNA, A+ Experience with inventory, asset management, and CMDB is a plus + Experience working in a manufacturing plant setting strongly preferred \#LI-CS1 **What you get:** + Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire + Tuition reimbursement, perks, and discounts + Parental and caregiver leave programs + All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits + Global market strength and worldwide market share leadership + HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility + Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction. **Who we are:** Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. **Veterans/Military Spouses:** We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report (********************************************** . We want you to know your rights (*********************************************************************************************** because EEO is the law. **A Note to Job Applicants:** please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. **To all recruitment agencies** : Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs. Clarios is the creator behind the world's most recognizable car battery brands. We are the car battery found in most new vehicles including leading brands such as Ford, General Motors, Toyota, Honda, and Nissan. Our 16,000 employees develop, manufacture, and distribute batteries for virtually every type of vehicle. We recover, recycle, and reuse up to 99% of our battery materials, leading sustainability practices in our industry. **A Note to Job Applicants** : Please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
    $38k-67k yearly est. 3d ago
  • Production Support Technician (7am-3pm)

    Phenix Label 3.2company rating

    Technical support specialist job in Olathe, KS

    The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: * Assisting with jobs at press: * Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. * Install/Remove pre mounted plates in press. * Install/Remove dies and other tooling in press. * Assist in maintaining supply levels: * Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. * Notify ink technician when inks are needed at press and to be returned to ink department. * Maintain all consumable supplies at press. * Assist in maintaining the cleanliness of the facility by: * Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. * Returning stock and tools to designate return areas. * Empty all trash receptacles. * Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: * Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. * Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. * Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. * Individual must be able to interact effectively with supervisors and peers. * Individual must be able to perform general physical activities: * Handling and moving objects * Apply cleaning solvents * Clean or wax floors * Clean rooms or work areas * Use portable hand spray equipment * Participation and support of 5S initiatives and activities. * High school diploma / GED / or equivalent. * Individual should possess basic math and computer skills. * English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties. Phenix Label is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $35k-45k yearly est. 6d ago
  • IT Technician

    Commercial Capital Company

    Technical support specialist job in Lenexa, KS

    Position Title: IT Technician Department: Technology Services Reports To: Director of Technology The IT Technician provides front-line technical support to internal staff and external clients across the Microsoft ecosystem and MSP toolsets. Requirements: Ideal candidates have 1-3 years of experience or a two-year technical/associate degree. Responsibilities include support for Microsoft 365, Azure, Teams Voice, Dynamics navigation, Power Automate basics, Ubiquiti networking, Exclaimer, and Datto systems. Key Responsibilities: • Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals. • Support Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, and Teams Voice. • Perform basic Azure AD tasks including password resets, MFA issues, and group membership updates. • Handle service ticket intake, triage, documentation, and timely resolution. • Assist users with basic Dynamics CRM navigation and troubleshooting. • Support Level 1 Power Automate flow troubleshooting. • Troubleshoot Ubiquiti/Unifi Wi-Fi, switches, and access points. • Assist with Datto RMM alerts, backups, and device remediation tasks. • Support and manage Exclaimer email signature configurations. • Escalate complex issues with complete ticket notes. • Perform updates, maintenance, and device provisioning tasks.
    $30k-53k yearly est. 33d ago
  • IT Tech

    Ray County Memorial Hospital

    Technical support specialist job in Richmond, MO

    Full-time Description Installs, maintains, and repairs computer hardware and software, provides technical support to users, and ensures an organization's technology infrastructure runs efficiently. Requirements 1-5+ years of experience in a related field. Experience troubleshooting computer and network issues in a networked environment. Experience with software deployment tools and scripts. Thorough knowledge of computer hardware, software, networks, and operating systems. Strong troubleshooting abilities are essential. Excellent interpersonal skills with a focus on customer service. Good organizational and time-management skills are beneficial. Experience with various operating systems (Windows, mac OS, Linux) and enterprise management systems like Microsoft Intune or Active Directory is a plus.
    $38k-67k yearly est. 43d ago
  • IT Support Specialist II

    ISG Technology 3.4company rating

    Technical support specialist job in Overland Park, KS

    Job DescriptionDescription: At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $49k-73k yearly est. 29d ago
  • PC Support Technician

    Link Solutions, Inc. 4.2company rating

    Technical support specialist job in Leavenworth, KS

    Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. Must be a US Citizen Must have or be able to obtain and maintain a DoD Secret Security Clearance. Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. Install and configure network interfaces and internet connections. Diagnose network cable and configuration problems. Coordinate support with the local Network Enterprise Center. Services support tickets for Training Management Directorate (TMD) users. Implement and design an organization-wide set of standards for future and existing information systems. Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a US citizen. Must be able to obtain and maintain a DoD Secret Security Clearance. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Two (2+) years in a PC Support Techniciant role or relevant field. Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. Capable of responding to user inquiries and providing technical assistance on PC systems and applications. Windows workstation systems administration training. Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: Active Secret Clearance. BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. Ability to function independently and as a team player in a fast-paced environment. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
    $30k-56k yearly est. 4d ago
  • IT/OT Technician - KS, MO, NE, & AR

    The Industrial Solutions Network of CED

    Technical support specialist job in Kansas City, MO

    AIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career. Recruiting for: AR, KS, MO, & NE Position summary: Are you passionate about bridging the gap between Information Technology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems. You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware. What you'll do: Technical Solutions: Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.). Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments. Conduct network and cybersecurity assessments to identify risks and recommend solutions. Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre. Develop standard operating procedures for IT and security offerings. Document findings and present them to technical and non-technical stakeholders. Client-Focused Solutions: Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements. Collaborate with clients' IT and OT teams to ensure seamless integration of technologies. Provide technical education, training, and webinars to internal teams and clients. Support sales teams with expert insights into IT, security, and network solutions. What we're looking for: Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience). 3+ years of experience in network engineering, IT infrastructure, or cybersecurity. Hands-on expertise with network hardware, virtualization, and industrial control systems. Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments. Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred). Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred). Excellent problem-solving, analytical, and communication skills. Travel Requirements: 50% - 75% travel to meet clients and oversee implementations. If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career! The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status. For more information visit: ***************************************************************** Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process. NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice. We are an Equal Opportunity Employer - Disability | Veteran All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS
    $38k-67k yearly est. Auto-Apply 27d ago
  • Manufacturing IT Technician

    Clarios

    Technical support specialist job in Saint Joseph, MO

    is not elligible for sponsorship. What you will do: The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams. How you will do it: Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards Provide general application support, including O365, Windows 10, ERP, firewalls Facilitate the full PCLM process with an emphasis on configuration Maintain security, appearance, and organization of the server room Manage SLAs and resolve incidents in Service Now Primary contact for service providers Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects Engage with the USCAN Plant Systems Team to execute projects across the region Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts Travel occasionally to support remote sites or assist with projects. (Up to 10%) What we look for: Required: Bachelor's Degree with 1 year of IT technical support experience In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience Solid understanding of PCs including software installation, reimaging, Intune AD, Azure Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS Experience with structured network cabling Solid analytical and critical thinking skills with strong written and verbal communications skills Demonstrated track record of strong initiative and producing results Ability to be on-call to resolve off-hours support situations requiring immediate attention Preferred: Other desirable certifications include Network+, Security+, MCSE, CCNA, A+ Experience with inventory, asset management, and CMDB is a plus Experience working in a manufacturing plant setting strongly preferred #LI-CS1 What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
    $38k-67k yearly est. Auto-Apply 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Lawrence, KS

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $26k-35k yearly est. 8d ago
  • Production Support Technician (3pm - 11pm)

    Phenix Label 3.2company rating

    Technical support specialist job in Olathe, KS

    The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: * Assisting with jobs at press: * Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. * Install/Remove pre mounted plates in press. * Install/Remove dies and other tooling in press. * Assist in maintaining supply levels: * Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. * Notify ink technician when inks are needed at press and to be returned to ink department. * Maintain all consumable supplies at press. * Assist in maintaining the cleanliness of the facility by: * Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. * Returning stock and tools to designate return areas. * Empty all trash receptacles. * Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: * Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. * Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. * Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. * Individual must be able to interact effectively with supervisors and peers. * Individual must be able to perform general physical activities: * Handling and moving objects * Apply cleaning solvents * Clean or wax floors * Clean rooms or work areas * Use portable hand spray equipment * Participation and support of 5S initiatives and activities. * High school diploma / GED / or equivalent. * Individual should possess basic math and computer skills. * English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.
    $35k-45k yearly est. 37d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Kansas City, MO?

The average technical support specialist in Kansas City, MO earns between $26,000 and $68,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Kansas City, MO

$42,000

What are the biggest employers of Technical Support Specialists in Kansas City, MO?

The biggest employers of Technical Support Specialists in Kansas City, MO are:
  1. Park Hill School District
  2. Premium Waters
  3. Kansas City, Kansas Public Schools
  4. Honeywell
  5. AAON
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