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  • Regional Technical Advisor

    ABB 4.6company rating

    Technical support specialist job in Houston, TX

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Regional Technical Advisor Manager In this role, you will support our Process Automation Energy Industries Service business across the United States. You will deliver high-level field service expertise, providing technical leadership, guidance, and support to improve service delivery nationwide. The RTA role requires initiative, creativity, and a strong drive for results. As part of a national team, you will collaborate with peers to share knowledge, accelerate the deployment of new technologies, and leverage individual strengths to enhance the capabilities of the entire service organization The work model for the role is: Remote This role is contributing to the Process Automation Energy Industries Service Division in the US. You will be mainly accountable for: Lead and support complex field service projects, providing technical expertise and ensuring issues are resolved efficiently. Mentor and develop team members, sharing knowledge and helping them build technical, certification, and customer management skills. Represent ABB with customers, contractors, and industry partners, offering solutions that improve reliability, optimize operations, and introduce innovative technologies. Partner with internal teams to shape proposals, support sales efforts, and contribute to business growth. Our team dynamics You will join a dynamic and high performing team, where you will be able to thrive. Qualifications You are highly skilled in and deeply engaged with industrial automation, operating systems, industrial software, hardware, computers, and process equipment, thriving in the energy, utilities, and industrial automation sectors. You have 8 years of hands-on experience in industrial automation, with a strong foundation in electrical engineering, programming, and troubleshooting. Your background includes working as an engineer specializing in Distributed Control Systems (DCS), SCADA, and Programmable Logic Controllers (PLCs), where you've consistently delivered reliable solutions for complex control and automation challenges. You are passionate about traveling more than 80% of the time, across the United States and occasionally international, and interacting with customers at their facilities. Traveling is a requirement for this role. Perform physical tasks such as lifting equipment, replacing power supplies, and conducting on-site troubleshooting and repairs. You are at ease communicating in English You hold current work permit to work in the United States of America More about us ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to ****** BenefitsABB.com and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.PandoLogic. Category:Building Maintenance, Keywords:Cleaner, Location:Houston, TX-77007
    $94k-116k yearly est. 2d ago
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  • Technical Product Support Specialist

    Digilock

    Technical support specialist job in Houston, TX

    We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time and 100% on-site in our Houston, TX** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
    $34k-69k yearly est. 2d ago
  • Desktop Support

    Teksystems 4.4company rating

    Technical support specialist job in Houston, TX

    1. Desktop Support 2 to 3 years of troubleshooting experience and providing user support in a technical environment. Client-facing. This individual needs to be proficient supporting clients in Windows 11 enviroment 2. Windows 11 2 to 3 years providing support troubleshooting W11 OS. Software and hardware support 3. Customer Service/Satisfaction Skills 4.Active Directory troubleshooting skills. This position is onsite Monday - Friday inside the loop of Houston, TX *Job Type & Location*This is a Contract position based out of Houston, TX. *Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr. *Workplace Type*This is a fully onsite position in Houston,TX. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-24 hourly 1d ago
  • Technical Specialist, Demo Environment Support (Benefits Administration & AWS)

    Empyrean 3.7company rating

    Technical support specialist job in Houston, TX

    The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact. ESSENTIAL DUTIES AND RESPONSIBILITIES Demo Environment Management Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance. Configure and refresh environments to support product demos, proofs of concept, and client engagements. Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams. Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios. Benefits Administration Expertise Configure, test, and maintain Benefits Administration modules and workflows within demo environments. Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases. Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations. Serve as an internal subject matter expert on Benefits Administration functionality and best practices. AWS Infrastructure & Automation Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components. Assist with environment provisioning, scaling, backups, and performance tuning. Implement automation to reduce manual setup time, improve repeatability, and increase reliability. Monitor system health and security within AWS, responding to incidents and optimizing resources. Cross-Functional Collaboration Work closely with Sales Engineering to support demo customizations or configurations needed for key deals. Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture. Provide training and documentation to internal teams on environment usage and best practices. REQUIRED SKILLS AND ABILITIES Strong analytical skills and the ability to rapidly diagnose complex technical issues. Excellent communication and documentation skills. Problem Solving: Strong troubleshooting and logical reasoning. Technical Agility: Ability to quickly learn new systems and platforms. Collaboration: Works well with both technical and non-technical teams. Attention to Detail: Especially in configuring benefits and environment parameters. Customer Mindset: Understands the importance of polished demo experiences. KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS 7+ years of technical experience supporting enterprise software environments. Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems). Strong AWS experience with core cloud infrastructure services. Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations). Experience with configuration, data setup, and dynamic rule-based systems. Familiarity with CI/CD pipelines and automation tools. AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required) Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required) Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required) Scripting experience (Python, Bash, PowerShell). (preferred, not required) Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required) Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required) Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve. #LI-RZ1 #LI-Remote
    $40k-66k yearly est. 39d ago
  • Tier 1, IT Help Desk Support

    Centre Technologies 3.8company rating

    Technical support specialist job in Houston, TX

    We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required
    $55k-85k yearly est. Auto-Apply 3d ago
  • IT Help Desk Support (Level 1)

    Employer Flexible 4.3company rating

    Technical support specialist job in Houston, TX

    Employment Type: Full-Time Employer Flexible is a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue, production, and growth by offering comprehensive services in human resources, payroll administration, employee benefits, and information technology. Founded in 2003 and based in Houston, Texas, Employer Flexible combines intuition with expertise to make a tangible impact on what matters most to our clients' organizations. Job Summary: We seek a motivated IT Help Desk Technician (Level 1) with 1-3 years of experience in computer hardware and networking to join our growing IT team. In this role, you will provide exceptional technical support to internal users, troubleshoot hardware and software issues, manage IT assets, and track hardware inventory. This role is highly people-focused, requiring excellent communication skills and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities: Respond to end-user support tickets and troubleshoot hardware and software issues, both remotely and on-site. Set up, maintain, and support laptops, desktops, and peripheral equipment. Troubleshoot hardware, software, and basic network-related problems. Assist with user onboarding and offboarding in Active Directory and other systems, including new hire IT orientation. Perform asset tracking and management, including auditing endpoints, maintaining hardware inventory, and managing conference room technology. Coordinate hardware rotation and ensure proper endpoint maintenance. Maintain accurate documentation of support requests, troubleshooting steps, and issue resolutions. Collaborate with IT team members to improve processes and enhance the overall end-user experience. Stay up to date with emerging technologies, tools, and best practices in IT support. Qualifications: 1-3 years of experience in IT support or help desk roles. Strong knowledge of computer hardware (laptops, desktops, printers, peripherals) and basic network troubleshooting. Familiarity with Windows and mac OS operating systems. Basic understanding of network protocols such as TCP/IP, DNS, DHCP, and related concepts. Experience with Active Directory and ticketing systems (JIRA or similar platforms are a plus). Excellent problem-solving skills with strong attention to detail. Strong communication skills and a customer-service-oriented mindset. Ability to prioritize and manage multiple tasks effectively in a fast-paced environment. Education and Certifications: Certifications are not required. CompTIA A+, CompTIA Network+, CCNA, or equivalent industry certifications are considered a plus. Associate's or Bachelor's degree in Information Technology or a related field, or equivalent professional experience. Why Join Us? Work with a company that values innovation and efficiency, offering opportunities for personal growth and career advancement. Be part of a supportive and diverse team environment that fosters professional development. Enjoy a competitive benefits package including healthcare, 401(k) plans, and generous paid time off. Engage in meaningful work that directly impacts the success and growth of businesses
    $36k-52k yearly est. Auto-Apply 13d ago
  • desktop support

    Artech Information System 4.8company rating

    Technical support specialist job in Houston, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: houstan,tx Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************
    $40k-53k yearly est. 23h ago
  • IT Technician

    Bridgepoint Works

    Technical support specialist job in Houston, TX

    IT Technician (Remote USA) | $40-$50 per Hour Power Our Tech. Drive Our Success. Are You the IT Expert We Can Rely On? If you're an experienced IT professional who thrives in a fast-paced environment, enjoys solving complex tech challenges, and wants to be part of a company that values IT as a strategic asset keep reading. At Bridgepoint Works, a leading civil engineering firm, technology is the backbone of our success. Our teams rely on seamless, secure, and high-performing IT systems to execute groundbreaking projects across the country. That's why were looking for an exceptional Remote IT Technician* to ensure our tech infrastructure operates at peak efficiency. This is a remote role open to candidates residing in the USA, with a competitive pay range of $40-$50 per hour. Why Join Bridgepoint Works? Bridgepoint Works is more than a civil engineering firm we're problem solvers, innovators, and industry leaders. Our work is reshaping communities, and our success relies on cutting-edge technology. As part of our IT team, you wont just keep the lights on you'll drive meaningful change by optimizing our tech environment, ensuring security, and supporting a dynamic workforce. What You'll Do As our IT Technician, you'll be responsible for maintaining, troubleshooting, and improving our IT systems to keep our teams running efficiently. Your work will directly support engineers, project managers, and leadership across various departments. Key Responsibilities: - Provide remote IT support to employees across the organization, troubleshooting hardware, software, and network issues. - Install, configure, and maintain systems, including desktops, laptops, printers, and cloud-based applications. - Manage security protocols, updates, and patches to protect company data and prevent cyber threats. - Ensure VPN and remote access tools are optimized for seamless connectivity. - Maintain system documentation, IT asset tracking, and user guides for internal use. - Assist in onboarding new employees by setting up their accounts, devices, and software access. - Collaborate with vendors and external IT teams to improve systems and resolve escalated issues. What Were Looking For We need someone who is not just technically skilled but also proactive, adaptable, and able to work independently in a remote environment. You should be a problem-solver who can anticipate challenges, communicate effectively, and ensure our IT infrastructure supports our teams success. Must-Haves: - 3+ years of experience in IT support, system administration, or a similar role. - Strong knowledge of Windows, MacOS, and cloud-based applications. - Experience troubleshooting hardware, software, and network issues in a remote environment. - Understanding of cybersecurity best practices and IT security protocols. - Familiarity with VPNs, remote desktop tools, and cloud services (Microsoft 365, Google Workspace, etc.). - Ability to explain complex technical concepts to non-technical users. - Self-motivated with excellent time management skills. Nice-to-Haves: - IT certifications (CompTIA A+, Network+, Microsoft, etc.). - Experience with engineering or construction industry IT systems. - Familiarity with ticketing systems and ITSM platforms. - Knowledge of cloud security and data protection strategies. What's In It for You? - Competitive pay $40-$50 per hour. - 100% remote work Work from anywhere in the USA. - Career growth opportunities We invest in our employees development. - Work with a forward-thinking team Be part of a company that understands the value of IT. - A fast-paced, dynamic work environment No two days are the same. Ready to Join Us? Apply Now! If you're an IT professional who loves solving challenges, optimizing systems, and supporting a team that's making a real impact, we want to hear from you. Don't settle for just another job step into a role where your expertise truly matters. Click below to apply and become a vital part of Bridgepoint Works today!
    $40-50 hourly 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Houston, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $34k-47k yearly est. 28d ago
  • Technology Support Specialist

    Sunnova Energy Corp 4.6company rating

    Technical support specialist job in Houston, TX

    Technology Support Specialist - Customer Care Brief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, worry-free solar power that generates long-term savings for our customers and continued business growth for our partners. The Technology Support Specialist Position As a Technology Support Specialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the correct resolution path, partnering with customers to troubleshoot and attempt remote repair as appropriate using available online monitoring tools and Salesforce data, and educating customers on normal system operation. The Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific daily goals, monthly goals and working shifts are subject to change at any time based solely on company needs. Technology Support Specialist Responsibilities Reduce case load to Operations and Maintenance by remotely troubleshooting and resolving customer system complaints. Accept and/or initiate the minimum required number of calls daily. Help CSS I through passive education on responses to customer system complaints. All TSS are expected to provide extensive and exceptional customer service. A TSS is also expected to provide a seamless solution rendering experience to all customers and the entire Sunnova team. A TSS is expected to maintain and improve quality results by following company standards and recommending improved policies and procedures. A TSS follows the required interactive troubleshooting guide consistently to resolve the customer's service issue on the first call. A TSS researches and identifies trends in service/equipment problems and documents process used to correct issues. Effective gains the customer's cooperation to work through the troubleshooting process. Proactively learns new technology related to Sunnova products. Perform any other duties as assigned. Minimum Requirements High School Diploma is a minimum requirement. Minimum 3 years' experience in a customer service role supporting technology troubleshooting. Ability to work at a computer and talk on the phone for 6-8 hours per day. Strong written and verbal communication skills. Detail oriented with the ability to multi-task. Strong problem-solving skills. Ability to work as a team member and interact with other departments. Ability to work under pressure with strict time deadlines. PC skills: Microsoft Office - Excel, Word, & Outlook required. Flexible schedule, willingness to work weekends and/or evening shifts. Preferred Qualifications A Bachelor's Degree is preferred. Previous call center experience preferred. Bi-lingual (English and Spanish) preferred. Salesforce.com experience is preferred. Working Conditions Open-office environment Ability to work extended hours when is required. Benefits Sunnova offers a generous employee reward package that includes: Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match. Competitive compensation & annual bonus Paid time off, including 10 holidays and Paid Parental Leave Complimentary garage parking in Houston We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
    $35k-45k yearly est. Auto-Apply 60d+ ago
  • Field Technology Execution Specialist

    Rotating MacHinery Svcs Inc. 4.0company rating

    Technical support specialist job in Houston, TX

    RMS Inc. is looking for a Field Technology Execution Specialist to join our team. The Field Technology Execution Specialist (FTS) will work alongside the Director of Field Technology (DFT) to plan and execute new technology offerings targeted at profitably growing RMS' business. The key elements of success are detailed planning, successful execution, and customer satisfaction. The primary responsibility of the FTS is to own the planning and execution activities in which technology is applied. The FTS will be expected to develop extremely detailed plans for all planned downtimes. These responsibilities extend into traditional field service execution, beyond just technology deployment. The FTS will also assist in overseeing technology deployment across individual projects. The FTS is responsible for interacting with the customers from a “boots on the ground” perspective. The FTS should maintain a positive working relationship with the customer and continuously incorporate feedback into RMS procedures and execution strategies. Turnaround and Project Planning - The FTS will be responsible for leading the development of all planning efforts associated with applying technology and executing field service activities. The FTS will work alongside other RMS Field Service and Technology resources to assist with this effort. Technology Execution Oversight - To ensure that the application of technology offerings is successfully executed, the FTS will support overseeing the work executed for the customer. The FTS will be responsible for executing the planned scope with the goal of minimizing execution duration and maximizing value for both the customer and RMS. SKILLS REQUIRED Organizational - Leadership & Organization Ability to be self-motivated and work alone Ability to organize and manage multiple deadlines and priorities Ability to handle stressful situations in a calm-cool-collected manner Display ownership and accountability for tasks and responsibilities Adaptable to changing schedules Interpersonal - Experience Required Excellent interpersonal and customer service skills Excellent verbal and written communication skills Ability to work within a team Machining, Quality & Inspection - Experience Preferred Ability to interpret and understand specifications, work instructions, and engineering drawings (blueprints) Ability to learn and understand various measuring devices such as portable 3D metrology equipment and associated software Exceptional safety and quality awareness PRIMARY ROLE RESPONSIBITLIES Lead industry-leading planning efforts to ensure the successful deployment of technology in collaboration with RMS Field Service resources Work alongside a team of metrology technicians throughout the entire life cycle of each project (planning and execution) Support field execution with other Field Supervision personnel, ensuring execution follows the developed plan Continuously learn and improve the execution plans that are developed for each project, driving further success for future projects Key Success Factors: Develop industry-leading plans for customer downtimes Support successful execution of the developed plan Regularly interface with the customer to receive feedback and to respond accordingly Disrupt the industry by reimagining historical execution techniques and creating the new standard and expectation for executing equipment maintenance and project implementation General: The above list of activities is not all-inclusive but a general representation of the requirements of a RMS Field Technology Static Equipment Manager. This above list is subject to change based on the needs of the company. REQUIRED EXPERIENCE & QUALIFICATIONS At least fifteen (15) years of oil and gas practical maintenance, turnaround, and project experience. Leadership and experience working alongside field technicians. Highly practical equipment expertise. Professional communication and interaction skills. REQUIRED EDUCATION No college education requirement of Field experience OTHER REQUIREMENTS The position will support all current operating locations but can be based remotely. Travel time is expected to 50% of the time but may vary depending on workload and complexity. The goal is for travel time to reduce as metrology technicians gain experience and additional Field Supervisors are trained and mentored. This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends may be required based on project needs. Able to pass a pre-employment drug test and background check. This position can be required to participate in the company random or customer specific drug and alcohol screening and background check. Ability to professionally handle stressful situations. Ability to understand, read, write, and speak English. Ability to lift 30 pounds. Authorized to work in the United States. Work Environment While performing the duties of this position, the employee may work / enter a shop or field service environment with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and “not loud”, there will be machining operations that generate moderate noise and metal particles. Employee will at all times, abide by RMS safety regulations and wear appropriate PPE while in these areas. WHAT WE OFFER Competitive Pay Paid Time Off Medical / Dental / Vision 401k Employee Incentive Programs Employee Reimbursement Programs Come Join Rotating Machinery Services Inc. and watch your Career go TURBO! Visit ************************* to learn more about who we are and what we do. ABOUT RMS Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise-all backed by responsiveness in competitive prices and lead times. RMS' commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry. RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $53k-78k yearly est. Auto-Apply 60d+ ago
  • Information Technology

    Vp 3.9company rating

    Technical support specialist job in Houston, TX

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $45k-82k yearly est. Auto-Apply 60d+ ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support specialist job in Houston, TX

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $36k-64k yearly est. Auto-Apply 60d+ ago
  • IT

    Auto-Fit Inc.

    Technical support specialist job in Houston, TX

    Auto Fit USA LLC in Houston, Texas, currently has an open position for a full-time IT Director, Monday through Saturday. Responsibilities encompass overseeing the daily operations of the department, assessing workflow, establishing priorities, setting standards, and defining deadlines. Collaboration with department heads, managers, supervisors, vendors, and other stakeholders is vital to foster cooperation and troubleshoot issues. Additionally, the role involves reviewing project plans, coordinating project activities, assigning and evaluating the work of systems analysts, programmers, and other computer-related personnel. Offering technical support to users facing computer issues is also part of the role. The ideal candidate should hold a Master's degree in Computer Science, Software Engineering, or Information Technology, along with at least 12 months of relevant experience. Resumes can be sent to HR at 6969 North Freeway, Houston, Texas 77076.
    $36k-64k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Ptsd Foundation of Americ

    Technical support specialist job in Houston, TX

    PTSD Foundation of America is seeking an enthusiastic and detail-oriented IT Technician to join our team. This position is primarily based at Camp Hope, where the technician will provide front-line technical support for desktops, laptops, networks, printers, and other peripheral devices. This role will also require occasional travel to the corporate office to assist with IT needs. The ideal candidate will have a passion for technology, strong problem-solving skills, and the ability to deliver excellent customer service to end-users. Responsibilities: The IT Technician has the following responsibilities and duties: Diagnose and resolve desktop/laptop hardware and software issues. Install, configure, and maintain PCs and associated peripherals. Troubleshoot network connectivity problems (wired/wireless). Provide single and multi-function printer support, including setup and connectivity. Perform hardware repairs and upgrades on workstations. Respond to and maintain accurate records of issues and solutions through the helpdesk system. Escalate complex technical issues to senior IT staff or vendors. Support IT asset management and inventory tracking. Other technical and/or administrative tasks as directed by senior IT staff. Requirements: The IT Technician should have the following skills, education, and experience: High school diploma or equivalent (Associate degree or technical certification preferred). Basic knowledge of Windows operating systems, MS Office, and PC hardware. Familiarity with networking fundamentals (TCP/IP, DNS, DHCP). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritize and manage multiple priorities simultaneously. Ability to work independently and as part of a team. Willing to assist other departments with non-IT related priorities as needs and available time allow. Preferred Certifications (not required, but a plus) CompTIA A+ CompTIA Network+ Microsoft Certified Fundamentals Physical Requirements: Primary work location: Camp Hope Occasional travel to the corporate office as required. Ability to lift up to 40 lbs. when handling IT equipment. Normal business hours with occasional after-hours support as needed. PTSD Foundation offers participation in the following: Hourly Compensation Medical, Dental, and Vision benefits Life Insurance Other benefits
    $36k-64k yearly est. Auto-Apply 6d ago
  • IT Technician

    Health Matching Account Services

    Technical support specialist job in Houston, TX

    A qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability This position reports directly to the President of the company. Office Hours: Monday - Thursday, 8:45am-5:30pm and Friday 8:30am - 4:00pm JOB RESPONSIBILITIES Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Handle sensitive, confidential information and tasks with tact, discretion, and diplomacy Other duties as assigned JOB REQUIREMENTS Proven experience as IT Technician or relevant position Excellent diagnostic and problem-solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) EDUCATION & EXPERIENCE Bachelor's Degree in Computer Science or equivalent field Minimum 2 years' experience working as an IT Technician
    $36k-64k yearly est. 60d+ ago
  • IT Technician

    PTSD Foundation of Americ

    Technical support specialist job in Houston, TX

    Job Description PTSD Foundation of America is seeking an enthusiastic and detail-oriented IT Technician to join our team. This position is primarily based at Camp Hope, where the technician will provide front-line technical support for desktops, laptops, networks, printers, and other peripheral devices. This role will also require occasional travel to the corporate office to assist with IT needs. The ideal candidate will have a passion for technology, strong problem-solving skills, and the ability to deliver excellent customer service to end-users. Responsibilities: The IT Technician has the following responsibilities and duties: Diagnose and resolve desktop/laptop hardware and software issues. Install, configure, and maintain PCs and associated peripherals. Troubleshoot network connectivity problems (wired/wireless). Provide single and multi-function printer support, including setup and connectivity. Perform hardware repairs and upgrades on workstations. Respond to and maintain accurate records of issues and solutions through the helpdesk system. Escalate complex technical issues to senior IT staff or vendors. Support IT asset management and inventory tracking. Other technical and/or administrative tasks as directed by senior IT staff. Requirements: The IT Technician should have the following skills, education, and experience: High school diploma or equivalent (Associate degree or technical certification preferred). Basic knowledge of Windows operating systems, MS Office, and PC hardware. Familiarity with networking fundamentals (TCP/IP, DNS, DHCP). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritize and manage multiple priorities simultaneously. Ability to work independently and as part of a team. Willing to assist other departments with non-IT related priorities as needs and available time allow. Preferred Certifications (not required, but a plus) CompTIA A+ CompTIA Network+ Microsoft Certified Fundamentals Physical Requirements: Primary work location: Camp Hope Occasional travel to the corporate office as required. Ability to lift up to 40 lbs. when handling IT equipment. Normal business hours with occasional after-hours support as needed. PTSD Foundation offers participation in the following: Hourly Compensation Medical, Dental, and Vision benefits Life Insurance Other benefits
    $36k-64k yearly est. 6d ago
  • IT / Radio Technician

    Harris County ESD 11

    Technical support specialist job in Spring, TX

    Full-time Description The IT Technician supports the installation, maintenance, and operation of technology and communications systems across Harris County ESD 11 facilities and vehicles. This role performs hands-on technical work involving low-voltage cabling, access control, video surveillance, radio systems, and mobile/vehicle-mounted technology in a public safety environment. The IT Technician responds to service requests, supports field operations, documents work performed, and follows established procedures to ensure reliable and secure technology systems that support emergency medical services. ESSENTIAL FUNCTIONS: Installs, pulls, routes, terminates, and tests low-voltage cabling, including Cat5e/6 and fiber optic cabling (RJ45, LC/SC), in facilities, vehicles, ceilings, walls, and conduits. Installs, configures, and maintains access control systems, including panels, badge readers, electronic locks, and related infrastructure. Installs, mounts, and supports IP-based video surveillance systems, including cameras, NVRs, and associated network components. Provides support for mobile and vehicle-mounted technology, including mobile data terminals (MDTs), cellular routers, GPS/AVL systems, and related hardware. Supports radio and communications systems through cable runs, antenna installation, equipment setup, and basic programming or reprogramming in coordination with vendors. Assists with deployment and maintenance of RFID, asset tracking, and inventory management tools. Performs routine inspections, diagnostics, troubleshooting, and minor repairs to ensure systems remain operational and reliable. Supports EMS vehicle upfitting projects involving IT and communications equipment installations. Responds to service tickets and on-site support requests across the service area in accordance with established priorities and procedures. Assists with system testing and validation following installations, repairs, or upgrades. Provides basic end-user support and instruction related to installed systems and equipment. Maintains accurate documentation of installations, configurations, maintenance activities, and resolutions. Tracks and maintains assigned tools, equipment, and spare parts in accordance with department procedures. Supports vendor-led installations or repairs by preparing sites, assisting with setup, and documenting completed work. Other duties as assigned. QUALIFICATIONS: High school diploma or GED, required. Associates degree in IT, electronics or related field, preferred. At least 2 years of experience supporting technology systems in EMS, fire, law enforcement, or public sector environments. Proven experience with radio systems (Motorola, Kenwood, etc.) and AVL or GPS tracking tools. Industry certifications (BICSI, FOA CFOT, CompTIA Network+, Axis, Genetec, etc.) preferred. Proficiency with low-voltage cabling and termination, structured wiring, Cat5e/6 and fiber optic termination and testing. Familiarity with access control, IP video systems, and mobile/vehicle IT systems. Ability to interpret technical diagrams, floor plans, and wiring schematics. Ability to work independently on assigned tasks while following established procedures, work instructions, and priorities. Strong customer service skills with the ability to remain calm and professional in high-volume or time-sensitive support situations. Ability to accurately document work and resolutions while maintaining confidentiality and data security. Valid Texas driver's license and insurable driving record. Must not have been excluded by the OIG to participate in federally funded healthcare programs. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Must be able to lift and carry up to 50 lbs. Climbing ladders, crouching, and working in tight spaces (e.g., vehicle interiors, ceilings). Frequent use of hand and power tools. Extended periods of standing, walking, or driving. WORKING CONDITIONS: Field-based work across multiple EMS stations and vehicle bays. Office and server room environments at headquarters. Occasional after-hours or weekend work may be required for projects or emergencies. Exposure to outdoor elements, active public safety facilities, and vehicle interiors. HCESD11 is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, HCESD11 will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Furthermore, HCESD11 has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and HCESD11 reserves the right to change this position description and/or assign tasks for the employee to perform, as HCESD11 may deem appropriate Salary Description $23.00/hr. - $29.00/hr.
    $23-29 hourly 2d ago
  • IT - Infrastructure Internship

    Huntsman 4.8company rating

    Technical support specialist job in Houston, TX

    IT - Infrastructure Internship (The Woodlands, Texas) Huntsman is now searching for a IT - Infrastructure Internship located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026. Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career. As an IT - Infrastructure Intern, you will: Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems Assist with troubleshooting issues and perform analysis to understand user needs and requirements Organize and maintain IT resources, such as databases, networks, and servers Assist in the development and improvement of software applications and systems Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis Work cross-functionally with other functional team members on pricing excellence and profit improvement projects What are we looking for in the ideal Candidate? A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026 Must be currently enrolled at an accredited university seeking a bachelor's or master's degree Must have a 3.0 or higher GPA Must be Authorized to work in the U.S. without sponsorship Independent self-starter with high level of confidence and energy Strong analytical and conceptual thinking skills Additional Locations:
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Technical support specialist job in El Campo, TX

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) #T1MC Salary Ranges Compensation: $21.50/Hour
    $21.5 hourly 9d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Katy, TX?

The average technical support specialist in Katy, TX earns between $29,000 and $78,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Katy, TX

$48,000
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