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Technical Support Specialist
Kellymitchell Group 4.5
Technical support specialist job in Enon, OH
Our client is seeking a TechnicalSupportSpecialist to join their team! This position is located in Enon, Ohio.
Provide remote technicalsupport for store hardware, software, networks, and applications using cloud and web-based tools
Manage simultaneous connections to multiple store locations and devices, prioritizing incidents by severity and business impact
Monitor network performance and data packet loss across entire store networks or individual devices and implement corrective actions
Identify and resolve issues before they impact store operations
Troubleshoot issues across current and legacy network environments
Direct and support field personnel during installation of new equipment on store networks
Install, configure, and upgrade software on newly deployed devices
Implement software changes for fuel dispensers and fuel tank monitoring systems
Set up and configure DVR equipment, including camera naming conventions and recording settings
Manage multiple incident tickets concurrently, working them in order of emergency priority
Analyze case history to identify recurring issues and recommend improved resolution strategies
Provide clear verbal instructions to onsite personnel when hands-on diagnostics or repairs are required
Communicate critical events and outages to Store Support Team Leads in a timely manner
Coordinate with third-party help desk vendors as needed
Follow and contribute to internal knowledge base documentation and standard operating procedures
Create and update knowledge base articles to support repeatable solutions
Maintain equipment inventories and order replacement parts as required
Participate in required training to stay current with new technologies and troubleshooting procedures
Support special projects and additional duties as assigned
Desired Skills/Experience:
Associate degree in Computer Networking or a related field or equivalent professional experience
Specialized training in network communications, PC architecture, or application support preferred
Prior Help Desk, Service Desk, or TechnicalSupport experience preferred
Experience supporting networked hardware and applications in a distributed or retail environment a plus
Strong understanding of store networks, including hardware, software, routers, wireless communications, and third-party cellular devices
Ability to support both standard and non-standard equipment, including systems not directly connected to the corporate network
Proven ability to manage multiple concurrent issues while prioritizing effectively
Strong analytical and problem-solving skills
Excellent verbal communication skills with the ability to explain technical concepts to non-technical users
Highly organized, detail-oriented, and able to perform well under pressure
Comfortable working in a fast-paced, 24/7 operational environment
Ability to perform repeated bending, standing, and reaching
Ability to occasionally lift up to 40 pounds
Willingness to work a flexible schedule, including second and third shifts, weekends, and holidays
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $16.00 and $23.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$16-23 hourly 1d ago
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Site Services Technician I (Days)
Resilience 4.4
Technical support specialist job in Olde West Chester, OH
A career at Resilience is more than just a job - it's an opportunity to change the future.
Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made. We're building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.
For more information, please visit ******************
Brief
This position performs autonomous execution of site service tasks associated with the maintenance of site facilities equipment. **This is a day shift position Monday-Friday, 7:00 am-3:30 pm
OR
8:00 am-4:30 pm.
Job Responsibilities
Maintain Office space, conference rooms, and desk allocations.
Maintain Site Pest Control
Maintain Site Housekeeping
Maintain Groundskeeping and parking lots
Maintain Cafe equipment
Maintain Roof Maintenance and repairs
Maintain Site Fork Truck Maintenance and repairs
Maintain Elevator Maintenance and repairs
Maintain restrooms
Manage small office moves, painting, flooring repairs, ect.
Prepare documentation of activities, actions, and/or results.
Read SOPs (Standard Operating Procedures) and excerpts from technical documentation.
Complete required training.
Ensure proper documentation practices during job activities.
Perform visual inspections.
Communicate policies and procedures to vendors. .
Assist others in investigations and studies.
Use CMMS (Computerized Maintenance Management System) to manage logistics
Perform, in order of priority, work required in response to Facilities equipment requests
received through the Work Request System
Read and interpret diagrams, drawings, and other schematics
Perform daily Facility equipment checks
Pull necessary parts to complete a work order or ticket
Able to manage others (escorting contractors).
Education, Qualifications, Skills, and Experience
Minimum Requirements
Entry Level position
Strong communication skills, written and verbal skills
Ability to obtain Forklift and Aerial lift Certifications
Preferred Background
High school diploma and certification in a skilled trade (electrical, boiler operations, etc.)
Associate's degree in a technical discipline desirable
Some experience with building fire systems, plumbing, lighting, HVAC equipment (boilers, chillers, cooling towers, air handlers, humidifiers, and air dryers), low voltage electrical systems, emergency diesel generators.
Relevant skilled trades training or certificates
Prior experience with CMMS
Resilience Physical and Mental Requirements Checklist
The following is a checklist of a number of the principal physical and mental requirements of a position with Resilience. This document is intended to accompany, and should be read in conjunction with, the job description for the position. This is not intended as an exclusive list of essential functions for the position. Certain general requirements and functions - such as regular and predictable attendance at work and working cooperatively with co-workers - apply to all positions at Resilience and are not specifically listed here:
Lifting/Carrying 50 lbs.
Working at Heights of 20 ft.
Sitting
Standing
Walking
Bending
Stooping
Twisting
Reaching
Repetitive Motion
Noise Exposure
Operating Vehicles
Operative Moving Machinery
Chemical Usage
Traveling
Monitoring Other People's Work
Wearing Personal Protective Equipment
Specific visual skills (i.e., extensive reading or computer use, normal color vision, depth perception, or visual acuity)
Specific hearing requirements
Interpreting sounds and associated meanings at volume levels consistent with interpersonal or group conversations; interpreting letters and numbers when viewed on a computer screen, monitor, reports and other documents; identifying and distinguishing colors; seeing with 20/20 (or better) vision, with or without correction
Outdoor work could include Landscaping, Painting, Shoveling snow/salting walkways, Working on security gates, assisting with PM of grease pit, general roof repairs and PM's.
Sponsorship or support for work authorization, including visas, is not available for this position.
Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.
Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $19.00 - $28.00 per hour. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate's geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.
$19-28 hourly 2d ago
PC Tech Support
Teksystems 4.4
Technical support specialist job in Tipp City, OH
The PC TechnicalSupportTechnician provides handson, onsite technicalsupport within a fastpaced manufacturing environment. This role supports productionline computer systems, office hardware, network-connected devices, and industrial printers, ensuring stable operation and uptime for all plant technology.
*Key Responsibilities*
* Provide on-site desktop and hardware support across production and office areas.
* Install, configure, and maintain desktops, laptops, mobile RF devices, and peripherals.
* Support computers, phones, printers, and industrial printing equipment.
* Perform break/fix troubleshooting for end-user devices, servers, and network-connected systems.
* Assist with implementing and maintaining network servers and Active Directory accounts.
* Re-image and deploy computers as required.
* Troubleshoot basic network issues involving routers, switches, and wireless access points.
* Track and manage hardware inventory and ewaste.
* Maintain reliable Windows 11 system performance.
* Reset wireless access points, including ladder-based work in elevated areas.
* Perform additional duties as assigned to maintain production uptime.
*Essential Skills & Qualifications*
* Strong problem-solving and analytical abilities.
* Ability to remain effective under pressure.
* Capable of making timely, informed decisions.
* Solid written and verbal communication skills.
* Able to multitask and prioritize in a fast-paced environment.
* Experience with desktop support, break/fix troubleshooting, printer support, and Windows 10.
*Additional Desired Experience*
* Basic network troubleshooting (routers, switches, WAPs).
* Experience re-imaging and deploying computers.
* Willingness to complete ladder safety training for elevated work.
*Physical Requirements*
* Regular use of PC equipment.
* Occasional bending, crawling, and lifting up to 50 lbs. for hardware installation.
* Ability to climb ladders to access and reset wireless access points.
* Ability to climb 20-25 ft. industrial man-ladders (some without cages) to reach catwalks/mezzanines while carrying hardware.
* Ability to navigate tight spaces with overhead cabling and HVAC equipment.
*Job Type & Location*This is a Contract position based out of Tipp City, OH.
*Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Tipp City,OH.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-24 hourly 6d ago
IT Support Analyst
General Electric Credit Union 4.8
Technical support specialist job in Cincinnati, OH
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
The IT SupportTechnician will be a part of the GECU IT Operations Team. They will provide Tier 1 support for all users of the credit union, providing excellent service, quick response, and efficient and complete resolution to all issues. Troubleshooting and problem resolution skills are required. Essential Responsibilities:
Tier 1 support for IT support issues
IT Inventory Control and Maintenance
Communication with end users via direct contact or electronic means such as email
In-Person Desktop support for end users
Computer and peripheral deployment across all departments
Travel between branches in company owned vehicle
Work in a ticketing system meeting company defined SLAs and Documentation Standards
Work with Microsoft Active Directory and Microsoft 365
Education and Experience:
Associate degree in IT/Computer Science
IT Professional Certifications i.e. CompTIA A+
1 Year of comparable field experience
Knowledge, Skills, and Abilities:
Basic IT Skills: Candidates should have a solid understanding of common IT concepts, including hardware, software, networking, and operating systems.
Troubleshooting Skills: They should be able to diagnose and resolve common technical issues faced by end-users (e.g., printer problems, login issues, software glitches).
Knowledge of Ticketing Systems: Familiarity with ticketing systems (such as ServiceNow, Jira, or Solarwinds) is essential for logging and tracking incidents.
Understanding of Security Practices: Awareness of security best practices (password policies, data protection, etc.).
Effective Communication: Candidates should communicate clearly and empathetically with end-users. Active listening and patience are key.
Problem-Solving: They need to think on their feet and find solutions to user issues promptly.
Professionalism: Maintaining a professional demeanor, even under pressure, is important.
Time Management: Tier 1 analysts handle multiple tickets simultaneously. Good time management ensures timely responses.
Adaptability: The IT landscape evolves rapidly. Candidates should be open to learning new technologies and processes.
Teamwork: Collaboration with other support tiers and departments is common.
Accurate Logging: Properly documenting incidents and service requests ensures smooth handoffs and historical records.
Writing Skills: Clear and concise writing is essential for ticket notes and communication.
User-Friendly Guidance: Tier 1 professionals should guide end-users through basic troubleshooting steps (e.g., rebooting, checking cables).
Escalation Criteria: Knowing when to escalate an issue to Tier 2 or Tier 3 support is critical.
At GECU, we want to support your wellbeing by offering a wide range of benefits:
Health, Dental and Vision insurance
Life and Disability insurance options
Paid Time Off starts accruing once hired and take your birthday off - paid
401k Retirement plan with up to a 10% match of your base gross compensation
Tuition reimbursement opportunities & professional development
Volunteer opportunities -and earn additional PTO hours!
On-site clinics for Vaccines and Mammograms
And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer
$52k-71k yearly est. 7d ago
Technical/Help Desk Support
Collabera 4.5
Technical support specialist job in Mason, OH
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Job Title: TechnicalSupport Representative
Location: Mason, OH
Duration: 6+ months
Pay Rate: $15.00/ hour
GENERAL FUNCTION:
Responsible for providing technicalsupport in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner.
MAJOR DUTIES AND RESPONSIBILITIES:
•
Responsible for providing technicalsupport in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications.
•
Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics.
”
•
Assists by giving correct resolutions in a clear, concise and courteous manner.
•
Interprets error messages from system software or application programs; initiates required actions.
•
Places necessary service calls and follows through to completion with both service contractor and Support Center Customer.
•
Escalation of unresolved calls to second level support (both internal and external) and follows through to completion.
•
Quality Assurance: Assist with proofing documentation/procedures relating to supported systems.
•
Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation.
ADMINISTRATIVE RESPONSIBILITES:
•
Development of procedures for Support Center
•
Record all communication relating to associates: questions/problems into call tracking.
•
Proofing and testing of procedures prior to implementation.
•
Assist in training users in the operation of the supported systems
•
Flexibility to work varied schedules, including evenings and weekends as scheduled.
Qualifications
SKILLS & QUALIFICATIONS:
•
Excellent written & oral communication skills
•
Problem resolution - Able to troubleshot computer software/hardware issues over the phone
•
Superior organizational skills with a strong attention to detail
•
Pleasant phone manners
•
Computer hardware and software knowledge
•
Strong Customer Service orientation.
EXPERIENCE:
•
Point of Sale environment/retail experience preferred
•
Direct involvement with customer service experience
•
Computer systems experience.
Additional Information
Additional Information:
Training Schedule: 9AM-5:30PM
The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks).
After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight.
Most likely not work the same scheduled hrs. each day.
Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview.
WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm
$62k-86k yearly est. 1d ago
Technical Support Specialist
LCS 4.7
Technical support specialist job in Cincinnati, OH
Are you the go-to problem-solver when it comes to tech questions? London Computer Systems (LCS) is hiring TechnicalSupportSpecialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call.
If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you.
What You'll Do
* Become an expert in Rent Manager and its related applications
* Troubleshoot software and technical issues via phone, email, and remote sessions
* Guide users with clear communication and best practices
* Document and track issues using ticketing software
* Collaborate with internal teams to improve processes and customer satisfaction
What You Bring
* Previous experience in technicalsupport, help desk, or customer-facing service role
* Strong problem-solving, troubleshooting, and communication skills
* Familiarity with tools like ticketing systems, remote support, or softphones
* Working knowledge of Windows, Office 365, and basic networking (WAN/LAN)
* Accountability and adaptability in a fast-paced environment
Ideal Candidates
* IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports.
* Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most.
* Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you.
Why Work at LCS
* Hybrid flexibility: 50% in-office, 50% remote
* Comprehensive training to set you up for success from day one
* Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards
* Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more
* Modern office campus: fitness center and nature trail
About LCS
London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture.
Candidates who are currently students and will graduate by May 2026 are encouraged to apply.
LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate.
#LI-Hybrid
#L9C1S40
Job Type: Full-time
Expected hours: 40 per week
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* 10am - 7pm
Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549
$34k-66k yearly est. 9d ago
System Support Specialist (Electro-Mechanical with PLC Experience)
Dow Jones & Company 4.0
Technical support specialist job in White Oak, OH
About the Team:
This team is part of the Print Operations Group.
About the Role
The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.
You Will:
Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
Provide PC support including Windows operating system and basic networking.
Have the willingness and ability to work nights, weekends, and holidays.
You Have:
3-5 years of electro-mechanical experience.
Prioritization and time management skillsets.
Ability to communicate effectively, both written and oral.
A technical degree, or equivalent military training, or equivalent experience is preferred.
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Subscription Discounts
Employee Referral Program
#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - Print Operations
Job Category:
IT, Telecom & Internet
Union Status:
Non-Union role Pay Range: $70,000 - $85,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
$70k-85k yearly Auto-Apply 60d+ ago
IT Technician
Reynolds and Reynolds Company 4.3
Technical support specialist job in Dayton, OH
":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems.
While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications.
Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems.
We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field.
You must be a self-starter and goal-driven team player with solid organizational skills and a keen attention to detail.
","job_category":"Information Technology","job_state":"OH","job_title":"IT Technician","date":"2025-12-14","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"2-year IT degree or equivalent experience; A+ Certification is a plus~^~Professional, strong work ethic~^~Desire to work in a fast-paced environment with strong prioritization skills~^~Strong technical skills in hardware and software troubleshooting~^~Excellent customer service skills through verbal and written communication~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~Valid driver's license is required~^~Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing","training":"You will be provided with training for all aspects of the job regarding Reynolds based products.
Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training.
Additional training resources and opportunities are available for self-starting individuals wishing to excel.
","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$95k-122k yearly est. 52d ago
IT Technician
Jedson Engineering Inc. 4.1
Technical support specialist job in Cincinnati, OH
Job Description
IT Technician
WHO WE ARE:
Jedson Engineering is an Engineering Consultancy headquartered in Cincinnati, OH. We provide full-service engineering, procurement and construction management services to industrial process manufacturers that operate in pulp & paper, chemical, consumer products, power, heavy industrial, and food & beverage markets. We are in a significant growth mode and it's an exciting time to be joining our business!
WHAT YOU'LL BE DOING:
Jedson is looking to expand our IT team, and is looking for a skilled IT professional in our Cincinnati, OH office. This role will involve everything IT, and will include help desk support, cybersecurity, new hire equipment setup, and more.
Key Responsibilities:
• Perform hardware diagnostics, upgrades, and repairs on laptops and desktop computers
• Troubleshoot operating systems on employee devices to determine root cause of technology issues
• Replace components such as hard drives, motherboards, RAM, keyboards, screens, etc.
• Perform imaging, configuration, and deployment of systems
• Maintain documentation for each job completed (including photos, serial numbers, and logs)
• Communicate effectively with key stakeholders
YOUR IDEAL BACKGROUND:
Required Skills & Qualifications:
• Thorough knowledge of the Windows Operating System, ideally with 1-2 years of experience with troubleshooting and performing a clean OS rebuild.
• Proven experience in laptop and desktop repair (minimum 1-2 years preferred).
• Familiarity with windows settings, system recovery, and virus removal.
• Excellent communication, time management, and organizational skills
• Experience with new laptop deployment and getting new hires setup in our system is a plus.
• Ability to lift up to 50 lbs
$55k-75k yearly est. 2d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Covington, KY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$25k-34k yearly est. 9d ago
B-Level Technician
TDG Facilities, LLC
Technical support specialist job in Cincinnati, OH
If you are looking for a team that values you and your career potential, our teams are here to support your growth potential.
tdg Facilities is looking for a full-time Mobile Maintenance Technician in the Greater Cincinnati, Ohio / Northern Kentucky region to help serve our clients in the region. This role requires knowledge of corrective, preventative, and routine repair and maintenance procedures which may include general carpentry, light electrical/plumbing, painting, and and other general maintenance tasks. Experience with basic HVAC filter changes and preventative maintenance support is a plus. Additional skill sets such as commercial garage door repair, drywall and light construction experience are a plus. This position includes a company vehicle.
Our teams are second to none, and thrive on a culture of balance, teamwork, and delivering results to our community of customers. Schedules are generally between 7:30am and 4:30pm, with occasional on-call rotation duties (shared throughout the team).
ESSENTIAL DUTIES AND RESPONSIBILITIES - Mobile Maintenance Technician:
Maintain and use equipment safely and properly
Perform general building maintenance including timely on demand repairs and scheduled maintenance on buildings
Complete work in general skilled areas including light electrical, plumbing, and general systems maintenance
Troubleshoot general building repair issues
Small project work / provide special project support
Conduct periodic safety inspections, and other proactive facilities requests
Maintain detailed and complete records of maintenance, repair, and testing activities
Maintain truck stock and inventory within company guidelines
Develop and maintain client relationships including participation in client meetings
Use computer to modify and monitor work order management system
Other tasks as assigned
QUALIFICATIONS - Mobile Maintenance Technician:
2+ years experience in Commercial Facilities Maintenance Services
Strong mechanical aptitude
Detail oriented and highly organized
Ability to self-manage and deliver services with a high degree of quality/accountability
Effective communication and time management skills
Must be able to pass a background check, drug screening, and have a valid drivers license.
BENEFITS: Health, Dental, Vision, STD/LTD; Paid Time Off; Paid Holidays; 401k; Company vehicle; Phone stipend
tdg Facilities is full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include, Fortune 500 companies, healthcare facilities, public and private schools, private investor groups and municipalities.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
PI724c857999d7-31181-39413953
$30k-43k yearly est. 7d ago
IT Technician
Ask It Consulting
Technical support specialist job in Englewood, OH
Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Role Name: IT Support / Technician
Type: Full Time
Job Description :
We're looking for someone with intermediate skills in SQL. They need to have basic understanding of SQL server. Customer service experience is good. Here is some of the requirements as defined in the SOW.
l Support for Application and Technical Issues (PM, RM, & CR) - these are products based in SQL
l Research data questions
l Ad-hoc reports
l Performance issues
l FTP connectivity/Data Transfer troubleshooting
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-60k yearly est. 60d+ ago
Technology Support Specialist
Bowling Green State University 3.9
Technical support specialist job in Maineville, OH
Provides campus-wide technology support with client satisfaction and excellent customer service as the ultimate goal. Technology support involves a variety of computers, systems, software, classroom technology, and peripherals in a variety of environments (offices, classrooms, labs). This position interacts with a broad population of clients (faculty, staff, students, alumni, retirees, and more) over the phone, via chat, remote support software, and/or on site (in-person). As the primary representative for Information Technology Services (ITS) to the campus community, this position is responsible for collaborating with ITS departmental staff and other faculty and staff on campus to develop solutions for client issues.
* Performs hardware and software installations, diagnostics, repair, maintenance, data recovery, data transfer, and upgrades on Windows and Macintosh computers deployed across campus and some off-campus locations; also provides support for mobile devices that connect to Office 365 email, as well as printer connection support. Provides client-level network configuration and troubleshooting for both Windows and Macintosh computers, and escalates network, application, or server issues to the appropriate teams as necessary.
* Prioritizes and responds to issues reported to ITS or as necessary as delegated by a supervisor. Also maintains a record of service calls, completed services, communications with clients, asset information, and escalation of issues in a centralized ticketing system.
* Provides client consultation, project management, and technicalsupport for specific University projects which utilize information technology.
* Maintains an accurate and up-to-date physical asset inventory utilizing the department's centralized asset management systems.
* Maintains security practices and procedures for the protection, security, and privacy of all computer systems deployed on campus. Performs diagnostics and repair of computer systems that have become infected with viruses and other malicious software. Escalates security issues to the security team as necessary.
* Creates and revises self-help documentation for use by clients. Provides one on one instruction for faculty, staff, students and other BGSU community members as needed. Coordinates student employees in day to day technicalsupport for BGSU and provides ongoing training to student employees in dealing with technology support issues.
* Other duties as assigned
The following Degree is required:
* Associate's Degree. Degree must be conferred at time of start date
The following Degree is preferred:
* Bachelor's Degree
The following Experience is required:
* 2 years of experience in any of the following areas:
* Hardware support and maintenance
* Software and operating system support and maintenance
* Software application deployment
* Enterprise systems support and maintenance
* Computer networking support experience
* 2 years of experience as a GA or student employee is equal to 1 year of professional experience
The following Experience is preferred:
* Higher education experience
* TeamDynamix experience
The following licenses, certifications, or registrations is required:
* Must have and maintain a valid driver's license and comply with the university's vehicle use policy.
Knowledge, Skills, and Abilities:
* Excellent customer service skills while supporting a broad population of clients.
* Strong verbal and written communication skills.
* Strong critical thinking skills.
* Competency in the support of operating systems (MacOS and Windows).
* Competency in the support of application software (MacOS and Windows).
* Competency in the support of computer hardware (MacOS and Windows).
* Competency in computer networking configuration and troubleshooting.
* Knowledge of Office 365, SCCM, and JAMF desirable.
* Knowledge of mobile operating systems (Android, iOS) desirable.
* Knowledge of Active Directory and enterprise identity management (Okta) desirable
Work Schedule: This is a full-time position located in Bowling Green, Ohio, which offers the option for a flexible/hybrid work schedule (remote/on-campus). This position's regular working hours are 10:00 AM - 7:00 PM EST.
Application Deadline
The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by January 5, 2026.
Required Uploads: Cover Letter & Resume
Essential Requirement: Work Authorization
BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
$30k-40k yearly est. 30d ago
Manufacturing IT Specialist - EAM
Belden 4.8
Technical support specialist job in Richmond, IN
Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.
Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.
Job Summary
Belden is seeking a highly skilled and motivated SAP Manufacturing Analyst with knowledge in EAM/PM to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining S4/Hanna solutions to optimize manufacturing plant maintenance processes and enhance operational efficiency. The SAP Manufacturing Analyst will work closely with cross-functional teams to gather requirements, configure S4/Hanna modules and provide ongoing support to ensure seamless operations.
Ideally, the person in this role would reside somewhere within the Easter US Time Zone.
Key Responsibilities:
* Collaborate with business stakeholders to gather requirements and translate them into an S4/Hanna solution.
* Work in conjunction with external systems integrators and vendors to ensure the timely delivery of quality solutions.
* Configure and customize S4/Hanna modules to meet business needs, including Production Planning, Shop Floor Control, Plant Maintenance and Performance Analysis.
* Develop and maintain documentation, including functional specifications, test plans and user manuals.
* Provide end-user training and support to ensure successful adoption of S4/Hanna.
* Conduct system testing, troubleshooting and performance tuning to optimize system performance and reliability.
* Stay current with industry trends and best practices in S4/Hanna technologies and recommend process improvements and enhancements.
Qualifications:
* Bachelor's degree in computer science, information systems, or related field; master's degree preferred.
* 5+ years of SAP ECC & S/4 Hanna experience with EAM, PM, PP, MM, WM and related master data.
* Strong understanding of manufacturing processes, including Plant Maintenance, Shop Floor Control and Production Planning.
* Strong understanding of user-centered design principles and best practices.
* Strong project management skills, with the ability to effectively plan, execute, and control IT initiatives within budget and timeline.
* Excellent communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders with the ability to effectively collaborate and influence stakeholders.
* Strong problem-solving skills, including the ability to identify and resolve complex technical issues.
* SAP certification(s) in relevant modules is a plus.
Let's Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.
* ----
These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
Nearest Major Market: Richmond Indiana
$63k-91k yearly est. 4d ago
FWS | Cincinnati Recreation Commission IT Intern
Mount St. Joseph University 3.6
Technical support specialist job in Cincinnati, OH
Employer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati, OH 45233
Department: Institutional General
Status: Non-Exempt
Supervisor Contact Information:
Tiffany Stewart, Assistant Director of Recreation | ********************************* | *************
Job Location: Cincinnati Recreation Commission, 805 Central Ave., Suite 800, Cincinnati, OH 45202
Pay: The Student Employee Pay Wage Policy can be found on my Mount.
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester
Purpose of Position: The role of IT Department Intern provides support for all areas within the Cincinnati Recreation Commission.
Duties and Responsibilities:
Assist the IT team with device setup and software installations.
Assist with troubleshooting basic technical issues.
Assist with supporting technology needs for CRC programs
Qualifications
Qualifications:
Currently enrolled at Mt. St. Joseph University
Federal Work Study eligibility required
Ability to work on own initiative, independently, and meet deadlines
Well organized, punctual, and reliable
Strong interpersonal and problem-solving skills
This is a Federal Work Study (FWS) position. Meaning, that hours worked will be paid to the student through a Federal grant that is awarded to the student. FWS positions are available for the academic year only, FWS is not available during the summer. Students may not exceed the funds that are awarded to them. When the awarded amount has been met the student may no longer work in an FWS position, both the student and supervisor will be notified when/if this were to occur.
*Please note that not all Work Study that is awarded to students is Federal Work Study. If you are unsure if you're FWS eligible contact
Student Financial Services
.
To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.
A review of resumes will begin immediately and continue until the position is filled.
Please click here to review the University's policies on E-Verify, Equal Opportunity, and Non-Discrimination.
Mount St. Joseph University is an Equal Opportunity Employer
$43k-50k yearly est. 6d ago
PC Tech
Teksystems 4.4
Technical support specialist job in Tipp City, OH
*Job Description* We are seeking an *Entry-Level Desktop SupportTechnician* to provide on-site technicalsupport for hardware and software systems within a manufacturing environment. This role involves ensuring production and office systems remain operational and delivering hands-on support for end-user devices and network components.
*Responsibilities*
* Provide on-site desktop support for all hardware in the manufacturing plant.
* Set up, configure, install, and maintain end users' desktop computers and peripherals (production line and office).
* Offer technicalsupport for computers, phones, and printers for production and office personnel.
* Implement and maintain network servers, including Active Directory accounts.
* Perform break/fix support for network, server, and end-user devices.
* Provide support for industrial printers.
* Manage and track hardware inventory and e-waste.
* Support Windows 10 environments.
* Maintain mobile RF devices and workstation PCs.
* Perform other duties as required and assigned.
*Essential Skills*
* Strong problem-solving skills.
* Ability to work under pressure and make critical decisions quickly.
* Excellent communication and writing skills.
* Ability to multitask and prioritize numerous critical tasks.
* Adaptability to a fast-paced and demanding workload.
*Physical Requirements*
* Operation of personal computer equipment.
* Occasional stooping, crawling, and lifting up to 50 lbs. for installation or maintenance of network devices and cabling.
* Ability to climb ladders to reset wireless access points.
* Comfortable climbing built-in ladders (up to 20-25 feet) to access catwalks and mezzanines while carrying hardware.
*Technical Skills*
* Desktop Support
* Break/Fix
* Printer Support
* Troubleshooting
* Windows 10
*Additional Qualifications*
* Basic understanding of routers and switches for network troubleshooting.
* Ability to re-image computers as needed.
* Willingness to complete ladder safety training.
* Must be on-site daily.
* Opportunity for growth into a lead role and potential full-time conversion after one year.
*Experience Level* Entry-Level
*Job Type & Location*This is a Contract position based out of Tipp City, OH.
*Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Tipp City,OH.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-24 hourly 4d ago
Technical/Help Desk Support
Collabera 4.5
Technical support specialist job in Mason, OH
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Job Title: TechnicalSupport Representative
Location: Mason, OH
Duration: 6+ months
Pay Rate: $15.00/ hour
GENERAL FUNCTION:
Responsible for providing technicalsupport in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner.
MAJOR DUTIES AND RESPONSIBILITIES:
• Responsible for providing technicalsupport in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications.
• Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics.”
• Assists by giving correct resolutions in a clear, concise and courteous manner.
• Interprets error messages from system software or application programs; initiates required actions.
• Places necessary service calls and follows through to completion with both service contractor and Support Center Customer.
• Escalation of unresolved calls to second level support (both internal and external) and follows through to completion.
• Quality Assurance: Assist with proofing documentation/procedures relating to supported systems.
• Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation.
ADMINISTRATIVE RESPONSIBILITES:
• Development of procedures for Support Center
• Record all communication relating to associates: questions/problems into call tracking.
• Proofing and testing of procedures prior to implementation.
• Assist in training users in the operation of the supported systems
• Flexibility to work varied schedules, including evenings and weekends as scheduled.
Qualifications
SKILLS & QUALIFICATIONS:
• Excellent written & oral communication skills
• Problem resolution - Able to troubleshot computer software/hardware issues over the phone
• Superior organizational skills with a strong attention to detail
• Pleasant phone manners
• Computer hardware and software knowledge
• Strong Customer Service orientation.
EXPERIENCE:
• Point of Sale environment/retail experience preferred
• Direct involvement with customer service experience
• Computer systems experience.
Additional Information
Additional Information:
Training Schedule: 9AM-5:30PM
The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks).
After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight.
Most likely not work the same scheduled hrs. each day.
Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview.
WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm
$62k-86k yearly est. 60d+ ago
B-Level Technician
TDG Facilities, LLC
Technical support specialist job in Cincinnati, OH
Come join a dynamic team of Technicians in a family-owned Integrated Facilities Management company headquartered in Cincinnati, Ohio. The tdg Facilities team is adding several new technicians to our Commercial Overhead Door Technician / Garage Door Technician team in the Northern Kentucky, Greater Cincinnati, OH, and Dayton, Ohio areas. If youre ready to grow your skills, take pride in your craft, and be part of a team that values quality and pride in workmanship we want to meet you!
These positions are for full-time Commercial Overhead Door / Garage Door Technicians in the Greater Cincinnati, Ohio / Northern Kentucky regional area to serve our commercial and industrial customers. This role requires an incredible attention to detail and knowledge of best practices in garage door and man door installation, repair, and maintenance. There are opportunities to travel for special projects, as well as training opportunities to continue to develop your skills withing a growing organization.
Benefits include, a company vehicle and equipment, Phone stipend, Holidays, Company-match 401K Retirement Savings plan, Health, Dental, Vision, STD/LTD, PTO and more. Compensation is commensurate with experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
High degree of safety awareness
Self-motivated and results oriented
Ability to both lead a team, and work independently
Able to service and install commercial and residential overhead doors / garage doors / man doors
Experienced with commercial overhead, commercial sectional, and commercial rolling steel doors, high speed doors, commercial operators, etc.
Adept at installing door operators, specialty doors, dock equipment, and gate systems
Experience in diagnosing, repairing, and replacing a variety of door related components
Knowledge of overhead and man door preventative maintenance and inspections
Ability to use and maintain equipment and job-related tooling safely and properly
General building maintenance (basic electrical, general carpentry, and painting experience a plus)
Available nights and weekends for emergencies on a rotational basis with other team members
Ability to maintain detailed and complete records of maintenance, repair, and testing activities
Aptitude for maintaining truck stock and inventory within company guidelines
Skilled at developing and maintaining client relationships including participation in client meetings
Basic computing skills, including the ability to modify and monitor work order management system
Ability to develop estimates and bids for project work, including time, manpower, and materials required
Other tasks as assigned
QUALIFICATIONS:
Experience in servicing and installing overhead doors.
2+ years experience in Commercial Door Services preferred
Strong mechanical aptitude.
Keen eye for detail and highly organized.
Ability to self-manage and perform each essential duty beyond satisfaction.
Excellent time management skills.
Effective communication skills.
Great attitude.
Must be able to pass background checks, drug screening.
tdg Facilities is full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include, Fortune 500 companies, healthcare facilities, public and private schools, private investor groups and municipalities.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Compensation details: 26-38 Yearly Salary
PIc76b3605f294-31181-39413955
$30k-43k yearly est. 7d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Richmond, IN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$28k-37k yearly est. 9d ago
FWS | Cincinnati Recreation Commission IT Intern
Mount Saint Joseph University 3.6
Technical support specialist job in Cincinnati, OH
Employer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati, OH 45233 Department: Institutional General Status: Non-Exempt Supervisor Contact Information: Tiffany Stewart, Assistant Director of Recreation | ********************************* | *************
Job Location: Cincinnati Recreation Commission, 805 Central Ave., Suite 800, Cincinnati, OH 45202
Pay: The Student Employee Pay Wage Policy can be found on my Mount.
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester
Purpose of Position: The role of IT Department Intern provides support for all areas within the Cincinnati Recreation Commission.
Duties and Responsibilities:
* Assist the IT team with device setup and software installations.
* Assist with troubleshooting basic technical issues.
* Assist with supporting technology needs for CRC programs
$43k-50k yearly est. 32d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Kettering, OH?
The average technical support specialist in Kettering, OH earns between $27,000 and $76,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Kettering, OH
$45,000
What are the biggest employers of Technical Support Specialists in Kettering, OH?
The biggest employers of Technical Support Specialists in Kettering, OH are: