Technical support specialist jobs in Kirksville, MO - 2,588 jobs
All
Technical Support Specialist
Computer Technician
Information Technology Internship
Desktop Support Specialist
Application Specialist
Technical Support Engineer
Technical Specialist
Services Desk Technician
Technical Support Technician
Lead Support Technician
Support Analyst
Information Technology Technician
Support Specialist
Desktop Support Analyst
Help Desk Administrator
IT Service Desk Technician
Coxhealth 4.7
Technical support specialist job in Springfield, MO
:The IT Service Desk Technician provides technicalsupport for end user hardware and software needs. The position provides routine technicalsupport and maintenance for desktop, laptop, telephony, and network systems including hardware, application software, operating systems, and connectivity.
In addition, the role is responsible for troubleshooting issues and documenting resolution with support as needed.
Responsibilities include knowledge transfer forums to identify and resolve problems and contribute to all phases of support, including coordination, monitoring, tracking, and resolution related to installations, upgrades, software, hardware, operating systems, and operating system configuration issues.
The IT SupportTechnician additionally provides support to the Service Desk team as needed and will participate in Level 1 resolutions on a rotational basis, including direct phone support to assist with Level 1 resolutions.
Education: • Preferred: Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field.
Experience: • Required: 2-6 years of experience in healthcare IT support or related field OR Associate degree in healthcare information technology, information technology, or a related field.
Skills: • Knowledge of computer hardware, including CPU's, RAM, Hard Drives, etc.
• Exceptional written and oral communication skills • Exception interpersonal skills, with a focus on rapport-building • Strong documentation skills • Understanding of TCP/IP based networking • Work well with minimal supervision showing clear direction and initiative • Strong analytical and problem-solving abilities • Ability to effectively prioritize and execute tasks in a high-pressure environment • Experience working in a team-oriented, collaborative environment.
Licensure/Certification/Registration: • N/A
$31k-36k yearly est. 10d ago
Looking for a job?
Let Zippia find it for you.
IT Lead, PLM
Komatsu America Corp 4.9
Technical support specialist job in Chicago, IL
Join Komatsu and Be Part of Something Big!
The PLM Lead is responsible for leading the development, integration, management, and optimization of the PLM tools (Siemens Teamcenter, Dassault 3DExperience, PTC Windchill or Autodesk Fusion). This role oversees the interface of PLM with SAP and other systems, ensuring seamless integration and operation. You will play a pivotal role in defining technical strategies, guiding solution design, and ensuring successful implementation of PLM to meet business objectives. Additionally, the role will develop implementation plans in coordination with stakeholders and support business case development for PLM technology projects across different divisions.
Key Job Responsibilities
To be successful in this role, the PLM IT lead must have a strong understanding of both technical skills and business processes and be able to effectively present and demonstrate solutions to an executive audience.
Lead and oversee the implementation, development, upgrades, support, and process optimizations of PLM tools (Teamcenter, 3DX, Windchill or Fusion).
Define technical requirements, specifications, and architecture designs based on business objectives and user needs.
Conduct technical feasibility assessments and prototype development to validate design concepts and identify potential risks and challenges.
Employ application and integration development best practices, enterprise architecture standards, functional and technical solution architecture modification and design, environment management, and testing.
Ensuring PLM Solution is implemented successfully, sustainability of technology and applications on security compliance and capability enhancement and alignment product roadmaps.
Identify, investigate, and recommend improvements to products, systems, and processes and provide technical feedback for proposed system design and implementation activities.
Stay current with industry trends and best practices, application logging, monitoring, and observability.
Serve as the PLM expert and primary point of contact for all engineering applications.
Train business users on new PLM processes and manage business requests.
Qualifications/Requirements
Bachelor's degree in information technology, information science or a related field
10+ years of experience in PLM tools (Teamcenter, 3DX, Windchill or Fusion) implementation, integration & support, with 4+ years of experience in technical leadership roles.
Ability to lead teams, communicate effectively, and build strong relationships.
Hands‑on experience with PLM tools (Teamcenter, 3DX, Windchill or Fusion), software development, and related technologies.
Strong technical skills in PLM, including experience with data management, process optimization, and system administration.
Strong analytical and problem‑solving skills to address PLM issues and implement solutions.
Ability to learn new technologies and adapt to changing requirements.
Strong written and verbal communication skills.
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $140,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well‑being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at *************** .
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affi ‑ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#J-18808-Ljbffr
$140k yearly 3d ago
IT Support Desk Analyst
Kellymitchell Group 4.5
Technical support specialist job in Chesterfield, MO
Our client is seeking an IT Support Desk Analyst to join their team! This position is located in Chesterfield, Missouri.
Assisting staff that are having difficulties with their computer
Participating in the maintenance of several thousand laptops, desktops, and mobile devices
Desired Skills/Experience:
2+ years Support Desk experience or equivalent experience preferred
Ability to create PowerShell scripts to automate tasks
Competency in supporting the Microsoft Office 365 suite, including but not limited to Word/Excel/PowerPoint/Outlook/Microsoft Teams
Ability to troubleshoot, research, and resolve challenging technical issues
Have working knowledge of IT networking technologies
Able to create and maintain documentation that can be used by others
Must demonstrate a high level of professionalism when working with customers up to and including C-level executives
Must perform well under pressure both to internal IT customers and those outside of IT, even in demanding situations
Detailed understanding of the Windows operating systems 10 and iOS devices from an “under the hood”, detailed support level
Skilled in configuring, deploying, and troubleshooting a variety of PC hardware
Capable of self-managing assignments with little supervision
Able to complete tasks on-time, and report conflicting priorities
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $20.00 and $29.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$20-29 hourly 2d ago
Technical Support Specialist
TEC Specialty Products
Technical support specialist job in Aurora, IL
We are looking for a TechnicalSupportSpecialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technicalsupport while upholding the company's quality, safety, and brand standards.
What You'll Do
Respond to technical inquiries related to flooring adhesives, installation systems, and associated products.
Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques.
Document customer interactions and manage cases within the case management system.
Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed.
Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds.
Support quality events or recalls through customer communication and established procedures.
Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards.
Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement.
Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies.
Provide backup support to the TechnicalSupport team during peak periods.
What We're Looking For
Experience in technicalsupport, flooring, construction materials, or a related industry preferred
Strong problem-solving, communication, and documentation skills
Ability to explain technical information clearly to diverse audiences
Customer-focused mindset with attention to detail
$40k-68k yearly est. 14h ago
Intern - IT - Service Center Engineer - I.A.M.
Midland States Bank 4.0
Technical support specialist job in Saint Charles, MO
Intern - IT - Service Center Engineer - I.A.M. Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions.
For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.
We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.
Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.
You might say we're unlike any other bank.
And you'd be right."
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Intern - IT - Service Center Engineer - I.A.M.
Weldon Spring, MO | Streator, IL | Effingham, IL
Rate of Pay: $15 an hour
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
Position Summary
The Service Center Engineer - I.A.M. Intern will gain hands-on experience in the areas of Identity Access Management (I.A.M.) and Information Security. This role offers exposure to the tools, processes, and governance practices used to manage digital identities, system access, and security permissions across the organization. Working closely with the IT team, the intern will contribute to access control projects, automation initiatives, and documentation improvements that strengthen the bank's cybersecurity framework.
Primary Accountabilities
Participate in the Access Review Campaign, assisting with analysis, tracking, and reporting.
Support the automation of onboarding and offboarding processes to improve efficiency and compliance.
Help update and improve documentation and workflows for identity and access management operations.
Analyze access patterns and permissions to identify potential anomalies or risks.
Gain hands-on exposure to Identity Governance and Administration (IGA), Access Management (AM), and Privileged Access Management (PAM) systems.
Collaborate with the IT Service Center team to understand and assist with day-to-day I.A.M. functions.
Participate in mentorship sessions focused on security concepts, compliance, and governance.
Perform other duties as assigned.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Position Qualifications
Education/Experience:
Currently enrolled in an Information Technology, Cybersecurity, or related field of study.
Strong interest in I.A.M., IT Security, or Service Center operations.
Excellent analytical, problem-solving, and organizational skills.
Strong written and verbal communication abilities.
Proficient in Microsoft Office (Excel, Word, Teams).
Demonstrated initiative and eagerness to learn new technologies.
Internship Details:
Internship duration: Must be available mid-May through late July 2026.
Schedule: Must be available Monday-Friday, 8:00 a.m.-5:00 p.m. (40 hours/week).
Must reside locally and report to one of the following offices: Weldon Spring, MO, Streator, IL, or Effingham, IL.
Competencies:
Business insight
Cultivates innovation
Drives results
Makes sound decisions
Being a brand champion
Collaborates
Communicates effectively
Customer focus
Being Authentic
Emotional Intelligence
Self-development
Being flexible and adaptable
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Compensation details: 15-15 Hourly Wage
PIf7f4271472d8-37***********8
$15 hourly 4d ago
Client Advisory Analyst
Convey Health Solutions 4.1
Technical support specialist job in Chicago, IL
Job Title: Client Advisory Analyst
Pareto Intelligence™ is a bold and innovative healthcare analytics organization redefining how health plans approach data, insights, and performance improvement. We are a team of passionate professionals driven to challenge conventional thinking and deliver transformative analytic solutions that others say are not possible.
Our Client Advisory Analysts are key members of this mission-immersing themselves in advanced data analytics, modeling, and problem-solving to drive measurable client outcomes. This role bridges data and decision-making, helping clients interpret analytical insights while contributing to the enhancement of Pareto's proprietary tools and methodologies.
Essential Duties and Responsibilities:
Serve as a trusted partner to clients, interpreting outcomes from Pareto's suite of data analytic tools.
Manage multiple client engagements and relationships concurrently.
Apply critical thinking to develop customized analytic interpretations and solutions for client needs.
Provide live demonstrations and user instruction for Pareto's data analytic tools to current and prospective clients.
Collaborate extensively with technical and non-technical team members to ensure seamless delivery and insight translation.
Uphold the security, confidentiality, and integrity of client information across all engagements.
Innovate by translating client feedback into enhancements for Pareto's analytic and visualization tools.
Contribute to process improvements and product evolution through active participation and solution-oriented thinking.
Education and Experience Requirements:
Bachelor's degree in data Analytics; Economics; Management Information Systems; Finance; Accounting; or a related field.
Up to 2 years of consulting or data analytics experience.
Strong quantitative and analytical skills with the ability to apply statistical analysis to unstructured problems.
Proficiency in interpreting data outputs and translating findings into actionable insights.
Demonstrated experience presenting analytics and system functionality to client stakeholders.
Skills and Attributes:
Complex Problem Solving: Ability to identify and address challenges by evaluating information, assessing options, and implementing effective solutions.
Critical Thinking: Ability to use logic and reasoning to evaluate alternative approaches and determine optimal strategies.
Deductive Reasoning: Ability to apply general rules to specific problems to derive accurate conclusions.
Inductive Reasoning: Ability to identify patterns and relationships across diverse data and scenarios.
Communication Skills: Strong oral and written communication skills with the ability to convey complex ideas clearly.
Quality Assurance: Commitment to accuracy, precision, and thorough self-review of analytical outputs.
Adaptability: Ability to thrive in an entrepreneurial environment where learning and innovation are continuous.
Travel Requirements:
The successful candidate must be willing and able to travel as needed; estimated travel is less than 25% of the time.
Compensation and Benefits:
The expected base salary for this position ranges from $80,000 - $90,000 USD; with a bonus target of up to 5% of the base salary. While it is not typical to offer candidates at or near the top of the range, Pareto Intelligence™ considers a wide range of factors when making offer decisions; including (but not limited to) the scope and responsibilities of the position; relevant skills; training; experience; education; and, where applicable, certifications or licenses. Organizational and market factors are also taken into account. This range represents a good faith estimate of what we would reasonably expect to pay for this position and may be modified as conditions dictate.
Pareto Intelligence™ offers a competitive total rewards package; including health and welfare benefits; 401(k) savings plan with employer matching; paid time off and holidays; life, AD&D, and disability insurance; and additional wellness programs and voluntary benefits.
Who We Are
Pareto Intelligence™ is a healthcare analytics organization dedicated to helping health plans solve complex financial and business challenges in a post-Affordable Care Act environment. We empower our clients with innovative technologies and advisory expertise designed to improve performance, reduce costs, and enhance member experiences.
Our Mission
To transform healthcare analytics through innovation, insight, and integrity.
Our Vision
To empower health plans and organizations to make smarter, data-driven decisions through advanced analytics and exceptional service.
Our Values
Innovation - Collaboration - Integrity - Impact - Continuous Learning.
Equal Employment Opportunity Statement
Pareto Intelligence™ is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex (including pregnancy; sexual orientation; or gender identity); national origin; age; disability; genetic information; veteran status; or any other protected characteristic under applicable law.
Pareto Intelligence™ provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. Applicants requiring accommodation during the application or interview process should contact the Human Resources department.
$80k-90k yearly 2d ago
Policy Link Annuity Support Analyst
Coforge
Technical support specialist job in Des Moines, IA
Job Title: Policy Link Annuity Support Analyst
Skills: Policy Link, Cobol, Annuity, SQL
Experience: 10+ years
Duration: Fulltime
We at Coforge are hiring a Policy Link Support Analyst the following skillset :
1.)10+ years of experience in Production Support for PolicyLink annuity system
2.) Hands on experience in MicroFocusCOBOL,.Net/C#, WinForms and SQL.
3.) Good knowledge of Policy Admin System Annuity systems.
5.) Knowledge of annuity products (fixed, indexed, variable, deferred).
6.) Knowledge of Agile SDLC methodologies.
7.) Good understanding of ITIL processes (Incident, Problem, Change Management).
8.) Proficiency in SQL for database queries and troubleshooting.
9.) Experience with Control-M job scheduling and monitoring.
10.) Familiarity with Visual Studio Debugger for code-level issue resolution.
11.) Excellent problem-solving and analytical skills.
12.) Strong communication and collaboration abilities.
$39k-69k yearly est. 4d ago
Desktop Support Specialist
Spectraforce 4.5
Technical support specialist job in Chicago, IL
Job Title: Desktop SupportSpecialist (Level 2/3 Support)
Duration: 6 months (CTH)
We are seeking an experienced and technically proficient Desktop Engineer (Level 2/3) to join our IT team. The ideal candidate will be responsible for providing advanced desktop support, handling mobile device management, and ensuring smooth device management and deployment in Intune. This role involves a mix of in-person support for executive staff, device building and deployment, and troubleshooting complex hardware and software issues. The ideal candidate will also be capable of working independently with minimal supervision while providing "white glove" treatment for executives.
Top 5 Skills Required:
5+ Years of Experience: Minimum 5 years of experience in desktop support, with a strong background in handling Level 2/3 support tasks and complex technical troubleshooting.
Mobile Device Management (MDM) Support: Proficiency in supporting and managing mobile devices across multiple platforms (iOS, Android) and utilizing MDM tools, including Intune.
ITIL Knowledge: Familiarity with ITIL processes for managing and delivering IT services, particularly around incident, problem, and change management.
Intune Expertise: Strong experience with Microsoft Intune, including building, deploying, and managing devices, as well as Intune Application Management (for both internal and third-party applications).
White Glove Support: Providing exceptional, high-touch "white glove" support to executives, ensuring that all IT-related needs are met in a highly professional and efficient manner.
Key Responsibilities:
Desktop Support & Troubleshooting:
Provide high-level support for desktop systems, including Windows and mac OS, and troubleshoot complex hardware and software issues. Act as the primary point of contact for all advanced desktop issues (Level 2/3 support).
Mobile Device Management (MDM):
Manage and support mobile devices via Intune, ensuring devices are properly configured, secured, and compliant with organizational policies. Provide MDM support for mobile phones, tablets, and laptops.
Device Building & Deployment:
Build and configure desktops, laptops, and mobile devices in line with corporate standards. Deploy and manage these devices through Intune, ensuring they are fully integrated with company systems and applications.
Executive Support (White Glove Treatment):
Provide exceptional support to executives and high-level staff, ensuring their devices are set up to meet their specific needs. Handle face-to-face interactions and ensure an impeccable experience.
Day-to-Day Ticket Management:
Manage and balance incoming service tickets, addressing issues promptly while keeping accurate records. Handle a variety of support requests, including software installations, hardware repairs, and system upgrades.
In-Person Support:
Provide in-person desktop support to employees across the organization, ensuring that all end-users receive prompt and efficient service.
Documentation & Reporting:
Maintain accurate documentation of support activities, configurations, and troubleshooting steps. Generate reports on support requests and trends to help improve processes.
Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience:
5+ years of experience in desktop support, IT support, or related roles.
Extensive experience in Mobile Device Management (MDM) and Intune deployment and management.
Strong experience in providing white-glove support for executives.
Knowledge and practical application of the ITIL framework.
Technical Skills:
Advanced troubleshooting skills for desktop hardware/software issues.
Expertise in Intune (building, deploying, and managing devices and applications).
Familiarity with Active Directory, networking, and security protocols.
Knowledge of Microsoft Office 365, networking, and peripheral devices (printers, etc.).
Proficient with MDM tools and mobile device troubleshooting.
Ability to work with both Windows and mac OS operating systems.
Soft Skills:
Presentable and Professional Appearance: Must maintain a polished and professional image at all times, especially when interacting with executive staff.
Friendly & Social: Comfortable interacting with employees at all levels and providing a positive, approachable demeanor.
Face-to-Face Interactions: Comfortable with in-person, direct communication with customers and end-users, delivering excellent service at all times.
Organizational Skills: Able to manage multiple tasks, prioritize work effectively, and stay organized in a fast-paced environment.
Self-Starter: Ability to work independently with minimal supervision and make decisions as needed.
Day-to-Day Activities:
Balance and manage incoming service tickets, prioritizing and addressing issues as needed.
Handle in-person desktop support for employees, ensuring quick and effective resolutions.
Build, configure, and deploy devices (laptops, desktops, mobile devices) using Intune and other tools.
Provide exceptional customer service, particularly to executive staff, ensuring that all IT-related needs are met with "white glove" treatment.
Preferred Skills:
Certifications like CompTIA A+, MCDST, Microsoft Certified IT Professional (MCITP), or ITIL Foundation.
Experience with cloud-based desktop solutions and virtualization tools.
Experience managing and deploying software via Intune.
$40k-52k yearly est. 4d ago
Americas Tech Support Leader - Scale & Strategy
Adyen 4.5
Technical support specialist job in Chicago, IL
A leading fintech company seeks a Head of TechnicalSupport for the Americas to lead a team of over 60 support professionals. This strategic role requires a candidate with at least 10 years in enterprise-level customer support, to drive change and improve processes. Located in Chicago, the position entails defining the regional strategy and fostering collaboration across teams. A competitive compensation package is offered, emphasizing Adyen's commitment to diversity and inclusion. This role is an ideal opportunity for professionals ready to take on a significant leadership challenge.
#J-18808-Ljbffr
$50k-78k yearly est. 4d ago
Desktop Support Specialist
Axiscades
Technical support specialist job in Decatur, IL
AXISCADES is a leading, end to end engineering solutions and product company. We bring expertise that caters to the digital, engineering, and smart manufacturing needs of large enterprises. With decades of experience in creating innovative, sustainable, and safer products worldwide, AXISCADES delivers business value across the entire engineering life cycle.
Our deep domain expertise and engineering solution portfolio covers the complete product development life cycle from concept evaluation to manufacturing support and certification for the Aerospace, Defence, Heavy Engineering, Automotive, Medical Devices & Industrial Product industries.
AXISCADES is headquartered in Bangalore and has offices across India, North America, Europe and the Asia Pacific region. URL: *************************
Our Subsidiaries
Mistral Solutions: ********************************
Epcogen - ***********************
Add Solutions- *******************************
Title: Desktop SupportSpecialist
Location: Decatur, IL (100% Onsite)
Employment Type: Fulltime Permanent
Responsibilities:
Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
Co-ordination with engineers and user.
Providing desk side support for local users and remote assistance for users.
Monitor, track and respond to customer satisfaction survey responses.
Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
OS Troubleshooting, Outlook Troubleshooting and Configuration
Should be well versed in remote support.
Should have good communication and technical knowledge.
Requirements:
•Bachelor's degree in computer science or information technology.
•Proven work experience as a desktop support engineer or supporttechnician.
•Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
•Knowledge of popular operating systems, software applications, and remote connection systems.
•Ability to solve complex hardware and software issues.
•Ability to travel and work after hours when necessary.
•Excellent interpersonal skills.
•Good written and verbal communication skills.
“We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status"
$35k-47k yearly est. 14h ago
Treasury Management Support Specialist
Busey Bank 4.5
Technical support specialist job in Plainfield, IL
The Treasury Management SupportSpecialist will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services.
This role is located in Leawood, KS or Plainfield, IL.
Duties & Responsibilities
Provide direct support to customers and associates responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email.
Provide training, for all cash management services, including but not limited to, ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, , Integrated Payables and Remote Deposit Capture.
Complete system maintenance for existing treasury management products and services.
Prepare customer documents to establish or maintain treasury management services and commercial deposit accounts.
Maintain knowledge of regulations surrounding treasury services.
Assist commercial customer who have experienced fraud on their account.
Provide specialized line of business support.
Identify and resolve issues within assigned responsibility, elevating urgent matters to management.
Other special projects as directed.
Education & Experience
Knowledge of:
Strong oral and written communication skills
Advanced knowledge of the line of business policies, procedures and products
Operational workflows and secure file transmissions
Ability to:
Multi-task and work independently
Solve problems independently while applying logic and discretion
Adapt to change and respond to all requests in a professional manner
Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks
Analyze and solve problems for which there are not always precedents
Maintain visual attention and mental concentration for extended periods of time
Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment
Education and Training:
High school diploma or equivalent required; college degree preferred.
2 years of customer service experience preferred
Previous banking or finance and customer service experience preferred.
Previous experience in roles identifying customer needs to expand relationships.
Requires knowledge of Microsoft Office, Excel and Adobe Acrobat.
Compensation and Benefits
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $20 - $26/ hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
$20-26 hourly 4d ago
Industrial Print Technical Specialist
Konica Minolta Business Solutions 3.8
Technical support specialist job in Chicago, IL
Konica Minolta currently has an exciting opportunity for an IP TechnicalSpecialist!
Provide onsite technicalsupport to customers on the operation, maintenance and repairs of ink jet printing systems. This includes documenting work performed, tracking parts usage, testing, calibrating, troubleshooting, loading software updates and performing preventative maintenance at scheduled intervals.
We are looking for candidates in the following regions: Northern California; Denver, CO; and Chicago, IL.
Responsibilities
Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment
Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly
Identify urgent situations that require additional actions to satisfy the customer's needs including escalations of technical issues; avoid customer downtime by recommending alternatives and workarounds
Understand levels of customer entitlement and able to identify fee-based professional services activities for quote and execution
Provide operator training and ongoing support
High degree of self-motivation to succeed and dedicated to self- improvement
Detailed knowledge in reading wiring diagrams, repair manuals related to digital press equipment
Actively participate in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience
Perform other projects and tasks assigned by Konica Minolta management
Qualifications
High school or equivalent
Extensive technical service support knowledge (3 year minimum)
Knowledge Skills and Abilities
Strong working knowledge of industry, Production Print hardware, services and solutions offerings
Proficiency in time management and organizational discipline
Networking and software knowledge is necessary
Ability to analyze, interpret and communicate technical data
Ability to prioritize and organize work independently, without direct supervision
Multi-tasking ability is a must
Willingness to travel up to 50%
Ability to work different shifts if necessary
Strong responsibility, self-motivated, able to work under high pressure
Excellent interpersonal, communication, presentation and listening skills
Industry certifications in color, project and/or networking
Prior offset press experience is a plus
About Us
About Konica Minolta
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
$68k-105k yearly est. 1d ago
Crisis Support Technician - On Call
Dupage County Health Department 2.7
Technical support specialist job in Lombard, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
$17 hourly 3d ago
Service Desk Specialist
Consumers Credit Union 3.5
Technical support specialist job in Lake Forest, IL
Consumers Credit Union (CCU) is adding two Service Desk Specialists to the Tech department! This is an entry-level opportunity where you'll be assisting and providing first-level technicalsupport in a fast-paced, collaborative environment. This is a great opportunity for someone who is tech focused, detail-oriented, and enjoys working with a variety of applications.
Schedule/Location: This position offers a hybrid work schedule where some of your work week will be onsite at our modern and amenities driven Lake Forest office location and the rest will be spent working remotely.
As a Service Desk Specialist, you will be responsible for providing first level support, primary Service Desk assistance to employees. This includes performing installations, maintenance, troubleshooting and repair on computer hardware, applications, and peripherals. You'll support PC-based system software, printers, interfaces, and connectivity software.
CCU is a dynamic organization that implements process improvements and embraces change to drive continuous growth and efficiency. The ideal candidate will embrace change, deliver consistent, high-quality performance, and effectively manage evolving responsibilities in a fast-paced environment.
Main Duties and responsibilities:
Install, support, and manage hardware, software, and network components to maintain a stable computing environment
Troubleshoot and resolve technical issues for hardware, software, core systems, and front-office applications
Support and maintain devices such as scanners, receipt printers, check printers, and document printers
Monitor and respond to service desk requests, document solutions, provide recommendations, and assist with staff training
Document system changes in the intranet, service desk ticketing system
Maintain up-to-date, reliable PC images and ensure laptops and mobile devices comply with company security and encryption standards
Consult with management and IT teams to implement and uphold IT standards for control, security, and recoverability
Support daily IT department operations and maintain service levels on incoming tickets from service desk, assigning tickets as appropriate
Qualifications:
Associates Degree or completion of specialized tech courses is preferred.
3+ years of work experience in PC usage, hardware/software support or related is preferred. With this being an early career position, the team will consider 1+ years of experience if you have basic knowledge of providing Level 1 support.
Technical knowledge working in Active Directory, MS Office 365, Windows 11 operating system, IOS and Android, networking devices including VPN and Wi-Fi.
Ability to effectively communicate with non-technical people to diagnose the problem and make them feel comfortable.
Critical thinking and problem-solving skills.
A self-starter with the ability to work independently.
Availability to work 40hours/week and be scheduled between the following hours:
Monday - Friday: 7:30AM - 6:15PM, Rotating Saturdays: 8 AM - 2 PM.
Compensation:
The salary range for this role is $20.16 to $30.24 per hour. This role is eligible for sales incentives. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.
Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.
For more information about benefit offerings, please visit our careers page: about/what-we-do/careers
About CCU:
Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org
Equal Opportunity Employer:
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or .
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20.2-30.2 hourly 4d ago
2026 Information Technology Consulting - Business Technology Advisor -Enterprise Software Intern
Plante Moran 4.7
Technical support specialist job in Chicago, IL
Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.
Your role.
You will be an integral member of the Business Technology Advisory team by working alongside experienced advisors focused on supporting client technology initiatives. You can look forward to an impressive repertoire of projects that will deepen your knowledge and client experience, while experiencing operations and technology in a diversity of industries. Your experience may include, but will not be limited to:
Performing business analysis functions, including working directly with clients and senior management consultants to build out plans for adopting new enterprise software solutions, such as ERP.
Analyzing proposals from technology vendors and creating robust deliverables to help clients make informed IT investment decisions.
Participating in strategic research projects on advanced technology assisting with thought leadership articles.
Providing advisory and/or management support to execute roadmaps and recommendations following completed acquisition.
Developing industry expertise on both technology and operations in the manufacturing and distribution, industrial & business services, medical devices, and private equity verticals.
Developing relationships with clients and participating in networking/business development activities.
The qualifications.
Detail-oriented leader with problem-solving, project management, facilitation, and analytical skills.
Pursuing a bachelor's degree in finance, accounting, supply chain, information technology, systems engineering, industrial engineering, or related field.
Exceptional communication skills, both verbal and written, with the ability to effectively communicate to a diverse audience ranging from technical professionals to C-level executives/leaders.
Ability to efficiently multitask amongst multiple client and internal projects.
Academic success (a minimum cumulative GPA of 3.0).
Previous experience in a customer facing role preferred.
Foundational information technology (IT) knowledge such as types of enterprise cloud-based applications as well as business acumen and knowledge of business process design in areas such as supply chain and accounting are preferred.
This is a non-exempt position and may require work hours that exceed the standard 40-hour work week. This position may require some local, national, and occasional international travel.
What makes us different?
On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now.
Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.
Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer.
Plante Moran maintains a drug-free workplace.
Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.
The specific statements above are not intended to be all-inclusive.
We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.
Compensation information posted is based on a position being located in the state of CO, IL, or MA. Please review theposition location for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range for their position, as compensation decisions are determined through a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer market-based starting salaries that are consistent across individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.
Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.
The compensation range for this role in CO, IL and MA is: $36.00 - $36.00
$34k-48k yearly est. 3d ago
Windows 10/11 Deskside
Teksystems 4.4
Technical support specialist job in Rockford, IL
* Provide Workstation Hardware and Windows 10/11 Software Break Fix support * IMAC - PC Install, Moves, Adds and Changes * Image in support of break fix support * Asset Recovery * Asset tagging * Asset Disposal in accordance with processes and procedures * Installation of user requested approved software outside the scope of the installed base image
* Printer Support
* Client Center (Tech Bar) Support
* IT Service Management Updates
* Direct end users to mobile device return drop boxes
* Package mobile devices and prepare for shipping to disposal vendor
* Other Client Support needed to maintain Workstation operations and customer satisfaction
* Participate in implementing overall deskside support methodologies, processes, and procedures.
Skills Requirements
- Effective interpersonal skills, articulate in order to interface with client staff.
- Able to work in a team and independently, demonstrating problem solving skills.
- Experience imaging and configuring systems PC systems.
- Common Hardware break fix, software installation skills
- Basic end user network trouble shooting skills around network adapters, wireless, and vpn clients.
- Experience with Windows 10 OS support
- Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point)
- Experience with end Help Desk ticketing systems.
- Supports mobile devices (Android/IOS)
*Skills*
Windows, Office 365, Desktop
*Top Skills Details*
Windows, Office 365, Desktop
*Additional Skills & Qualifications*
Customer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Rockford, IL.
*Pay and Benefits*The pay range for this position is $17.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Rockford,IL.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$17-25 hourly 1d ago
Regional Diagnostic Technical Specialist
Zoetis, Inc. 4.9
Technical support specialist job in Chicago, IL
States considered: Chicago based preferred.
Role Description:
The Regional Diagnostics TechnicalSpecialist (RDTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. Their primary purpose is to assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. The specialist will be involved in all phases of the onsite support process with emphasis on diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products.
Anticipated travel within assigned territory as required (up to 60%-70%).
Responsibilities:
Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products.
Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products.
Responds to requests for onsite technicalsupport, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations.
Provides post sale product installation and validation, applications and operations training.
Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information.
Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through.
Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes.
Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments.
Works closely with the Area Business Manager (ABMs), Diagnostic TechnicalSpecialist (DTSs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach.
Works with the ABM, DTS, and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers.
Ability to safely lift and move 60 lbs.
Knowledge, Skills, Ability Requirements:
Basic computer skills (i.e. Microsoft Office, Excel, Adobe)
At least one year of experience working in a clinical setting.
Basic knowledge of animal disease states preferred.
Knowledge of diagnostic products, instrumentation, and clinic processes
Candidate must possess an analytical mindset and demonstrable critical thinking skills
Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests.
This position requires travel to multiple locations within the US.
Typically works standard business hours, Monday through Friday.
May be required to travel on a Sunday to be at a customer location Monday morning.
Qualifications (Training, Education, & Prior Experience):
Position requires an associate degree with a bachelor's degree preferred or equivalent experience.
A degree from a Veterinary Technology Program preferred.
Credentialed Veterinary Technician preferred.
The US base salary range for this full-time position is $72,000 - $118,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$72k-118k yearly 1d ago
Indirect Procurement Intern - IT Procurement / Parcel Transportation Support
RR Donnelley 4.6
Technical support specialist job in Warrenville, IL
RRD is a global, integrated communications provider enabling organizations to create, manage, deliver and optimize their multichannel marketing and business communications. We serve large, fragmented markets experiencing tremendous changes in the ways in which organizations communicate with their target audiences utilizing both print and digital channels.
We have an extensive customer base across industries in virtually every private and public sector, an unmatched portfolio of capabilities, a proven management team and the financial flexibility allowing investments in innovative technologies and growth opportunities to meet communications challenges.
Job Description
Overview:
The Indirect Procurement Intern position is a supportive role to the IT Procurement / Parcel Transportation teams and is an opportunity for the right candidate to build skills in Project Management, Sustainable Procurement, and Company Initiative Execution.
Responsibilities:
Data Analysis and Reporting: Gather, analyze, and report on key procurement data, such as team
metrics, spend analysis and cost savings opportunities, using tools like Microsoft Excel, Google sheet, Smartsheet.
License Management: Provide assistance with software license tracking and inventory to ensure compliance with licensing agreements.
Process Improvement: Participate in projects aimed at optimizing purchasing processes and increasing efficiency within the department.
Documentation and Record Keeping: Ensure accuracy and completeness of all procurement records and documentation, and maintain organized files for audit compliance.
Qualifications
Strong analytical and organizational skills.
Strong interpersonal and communication skills required; both verbal and written.
Ability to quickly adapt to changes
Must be able to multitask and prioritize.
Strong computer skills: Microsoft Word, Excel, PowerPoint, Google Suite.
Must be flexible and exercise a high level of discretion and latitude in completing tasks.
We are seeking an individual who can work independently and/or collaboratively in a fast paced environment.
Must be a team player, willing to ask for help when needed, and focus on learning about what Procurement Operation entails and has to offer!
Additional Information
The salary range for this role at the noted RRD location is $20.00 - $25.00 / hour. Starting pay decisions
are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#Remote
#RRDCORP
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
$20-25 hourly 1d ago
Information Technology Support Engineer
Teceze
Technical support specialist job in Marshalltown, IA
Hi,
🚀 New Opportunity - IT Support Engineer 🚀
We're working with a leading global tech organization that is looking for an experienced IT Support Engineer to join their team in Marshalltown, IA.
Hi
We are looking for an IT Support Engineer with 1-4 years of experience to provide technicalsupport for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.
Job Title: Desktop IT Support Engineer (5) Openings
Location: Marshalltown, IA
Onsite Work
Full Time
Start date: 12th January 2026
Job Responsibilities:
IT Support Engineer - (1-4 Yrs)
Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.
Technical Skills:
M365
Azure AD
ServiceNow
Basic networking skills
Complex system Troubleshooting skills
Printer management
AV solution support
VIP support
Printer and industrial scanner support
Why Apply?
This is a fantastic chance to work on a high-profile project in Marshalltown, IA.
# Please share your resume directly to : Email: *******************************
$55k-79k yearly est. 4d ago
Product Support Specialist
MH Equipment Company 4.0
Technical support specialist job in Des Moines, IA
is for Mariotti USA, a division of MH Equipment Company.
About MH Equipment:
As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets.
We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions.
Amazing Culture, Thriving Company, Terrific Opportunity.
For more information on who we are and what we do, please visit our website at ********************
Job Summary: This position is responsible for a full range of activities ensuring overall excellence in parts, service, and warranty support for dealers and end users. This position will work closely with the Business Development Manager and accounting to coordinate and administer the sales activities, inventories, payables, receivables, and other reporting requirements to accurately and effectively track and analyze our business, and will engage with customers, dealers, factories and other team members in the development and growth of the business and overall customer satisfaction.
Job Responsibilities:
Provide dealers with service and parts support, application support, and corresponding order administration.
Administer an effective product warranty program for dealers including authorization and reimbursement of warranty repairs and work with factory representatives to obtain authorization and reimbursement of warranty dollars to the distributor.
Work with vendors to obtain product and/or service information such as price, availability and delivery schedule; and provide information to internal accounting departments to accurately and timely produce appropriate financial records, transactions, and analysis.
Maintain accurate company records and transactional activity including all sold and installed unit master file.
Capture and retain all PDI documentation.
Maintain internal systems and files to reflect current pricing and other relevant information.
Perform and coordinate all shipping and receiving, including container loading and unloading, packaging, manifesting, and import/export coordination and contracting.
Maintain all inventory for sale readiness, including battery charging, tracking ROA, and inventory turns.
Manage Mariotti factory container ordering to ensure appropriate product flow, inventory, and order fulfillment, while aligning battery and accessory ordering.
Prepare new units for delivery to the dealer or end-user, including any required modification.
Maintain standard operating procedures (manual and automated), including procedures for sales, parts, warranties, etc.
Assist in research and development of existing and prospective product lines.
Assist with ROI tools highlighting benefits of our product lines in specific applications and against competitive technologies.
Assist in the development, implementation, and support of short-term and long-term business and operational plans, including establishing operational measurement and forecasting projections.
Assist in the administration of divisional and dealer performance measurement systems, dealer agreements and ensuring dealer compliance.
Assist in tracking and managing annual marketing plans, including market penetration, evaluation, and exposure while overseeing a Dealer co-op program, distributing dealer marketing materials, and generating customer presentation materials.
Occasional travel to assist with dealer training, sales calls, relationship development, and dealer recruiting.
Adhere to Company Policies and Work Rules.
Perform other duties as assigned.
Position Requirements:
Primary core value of integrity.
Technical background and knowledge of the material handling industry is a plus but not required.
Excellent verbal and written communication and comfortable speaking to groups and individuals.
Strong computer skills and fluency with Microsoft programs, particularly proficiency with Excel.
Strong customer service skills.
Valid driver's license with good driving record.
Able to meet the physical requirements of the job.
Working Conditions: Flexibility to work when the dealer needs or operations require it, which may exceed 40 hours per week. This position is exempt from paid overtime.
Benefits:
Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation.
Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company cell phone and laptop.
Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
Company Support: Continuous training, safe working environment.
Mariotti USA a division of MH Equipment is proud to be an Equal Opportunity Employer
$24k-28k yearly est. 14h ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Kirksville, MO?
The average technical support specialist in Kirksville, MO earns between $26,000 and $69,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Kirksville, MO