Technical Support Specialist Jobs in La Homa, TX

Helpdesk Support Specialist page is loaded **Helpdesk Support Specialist** **Helpdesk Support Specialist** locations US-San Juan, PR time type Full time posted on Posted 30+ Days Ago job requisition id R2024-239492 **TransPerfect Is More Than Just a Job…** Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. **Who We Are:** TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in our San Juan. office as a Helpdesk Support Specialist. This is an experienced professional position for someone with 5+ years of experience with a chance to be exposed to an enterprise computing environment. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. This role will also be exposed to an enterprise computing environment and assist in delivering services and support to other locations. **What You Will Be Doing:** * Providing exceptional IT Services to TransPerfect employees * Installing and supporting Windows and Mac-based hardware and software (including peripheral devices such as printers and USB devices) * Responding to support requests on a daily basis * Performing analysis, diagnosis, and resolution of desktop hardware and software problems for a variety of end users * Documenting and maintaining an inventory of all computing equipment including PCs, monitors, printers, scanners, and other peripheral equipment * Provides assistance and training to other Helpdesk staff in solving more complex user problems. Escalates issues to more experienced staff or management if needed. * Build and deploy new desktops and laptops * May assist in coordinating Helpdesk staff activities related to larger projects as required by IT management * Assists IT management in identifying and developing solutions to emerging issues faced by user groups and HD staff **Who We Are Looking For:** As an AM you are a: * Creative thinker - You are curious and unafraid to ask questions * Hard worker - You are industrious and diligent in everything you do * Innovator - You are willing to initiate changes and introduce new ideas Your experience includes: * Minimum Bachelor's degree * Five years of progressively responsible experience performing Helpdesk tasks and functions. * Knowledge of Microsoft Windows Desktop Operating Systems (Windows 10 / Windows 11) * Knowledge of Mac OS X * Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, MS Teams, etc. * Knowledge of basic networking and connectivity - DHCP, DNS, Cabling, etc. * Knowledge of Virus and Spyware removal techniques * Working knowledge of a past Helpdesk/Support Ticketing system * Experience with Microsoft Active Directory * Ability to image and deploy Windows desktops and laptops * Ability to quickly diagnose and fix problems * Ability to open a computer and replace defective components * Ability to operate in a dynamic, fast-paced environment * Ability to work in a team-oriented, collaborative environment * Exceptional written, oral, and interpersonal communication skills * Exceptional customer service orientation * Must be detail-oriented **Physical demands and work environment:** The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. **Essential Functions:** While performing duties of the job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Finally, the employee generally works in an indoor office environment; working hours beyond the normal workweek may be required. **Where Your Career is Going:** At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company. End your job search and find your career at TransPerfect #careers NOTjobs. **Why TransPerfect:** For more than 30 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients. We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law For more information on the TransPerfect Family of Companies, please visit our website at *********************

Why Ensign? Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 348 facilities in the long-term care continuum that employ over 48,000 employees. ESI is known as the “Service Center” and it provides the facilities and leaders it serves with necessary “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, legal, risk management, and learning management. This structure allows on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (CAPLICO) seriously and strive to provide a work experience that proves it! The IT Field Resource is responsible for performing IT-related duties on a professional level while working closely with the nursing homes in their markets to ensure system operations are fully functional. Qualifications: Possess an Associates/Bachelor's Degree in Computer Science or a similar IT Field support role such as Help Desk Tier 1, Tier 2, or Tier 3 experience. 5+ years of direct hands-on experience supporting 100+ users or multiple locations. Experience supporting multiple facilities as a mobile field technician visiting one or more sites per day. Possesses knowledge and a basic understanding of IT cabling infrastructure and how to troubleshoot level 1 and 2 support issues. IT Field Resources will work closely with other IT departments such as Networking, Engineering, Telco, and Help Desk to assist with trouble tickets, projects, and tech refreshes when needed. Have first-hand experience deploying equipment such as Desktop, Laptops, Tablets, Monitors, Peripherals, Printers, Copiers, or medical support equipment on a small, medium, and large scale. Intermediate to advance knowledge using HP Computers, Lenovo Computers, Dell Computers, Xerox, Konica Minolta, Ricoh, Microsoft Suite, Citrix, Active Directory, Workday, Edge, Chrome, Chrome OS, Apple iOS, Android Devices, iPhone, Zendesk, Service Now, and Imaging Computers for deployment Experience working with multiple vendors, building relationships, and identifying new and exciting technologies to advance our ecosystem. Intermediate knowledge of Windows OS 8.1, 10, and 11 Knowledge of mobile device management and configuration tool. Due to the travel and car rental requirements for this position, applicants must be 25 years or older. Responsibilities: Deploy, Service & Order Equipment Install Networking & Telco Equipment Process Warranty Request & Returns MDM Management Process Zendesk Tickets & Equipment Quotes Manage Service Now Directory Attend Team Meetings and Culture Events Local in-market travel (Northern California) Out of market travel - (limited basis) Support Facility Administration, Nursing and Service Center Team Members Reconcile Your AMEX Concur Expenses Assist Fellow Field Ops Team Members Project Management What You'll Receive in Return As part of the Ensign Services family, you'll enjoy many perks including but not limited to excellent compensation, comprehensive benefits package, PTO, 401K matching, stock options, amazing company culture and not to mention- opportunities for professional growth and advancement. Compensation: $65,000-$70,000 DOE; may be eligible for bonus Pay is based on a number of factors including years of relevant experience, job-related knowledge, skills, and experience. Individuals employed in this position may also be eligible to earn bonuses. Ensign Services is a total compensation company. Dependent on the position offered, equity, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information regarding our benefits offered, check out our website: ********************** Working Conditions: We support 24/7 operations. This position requires extensive local travel (75%+), must be able drive distances of up to 4 hours as needed. Monthly, or as needed, air travel is also necessary in this position. Most work is performed in office areas, basements, network rooms (MDF/IDF), Telco Rooms, and other storage areas. may be necessary in specific situations. This position does pose some risk of injury from falls, burns from equipment, odors, exposed to dust, disinfectants, hazardous chemicals, tobacco smoke, and other air contaminants. Ensign Services, Inc. is an Equal Opportunity Employer. Pre-employment criminal background screening required.

Region: US Work regime: Full-Time Kind of contract: Open Ended Contract ****Mission**** Responsible for providing expert-level applications training and technical support for all product lines. ****Challenges we trust you with**** * Provide on-site and/or remote product application support to customers. * Provide scientific and technical information in response to inquiries regarding IBA Dosimetry products as it relates to their clinical use. * Ensure that the technical and product release knowledge are continually refreshed. * Track product complaints and feedback in accordance with regulatory and internal processes. * Train and support customers to properly and safely use equipment/systems * Serve as a technical expert and resource to our customers: training and installation guidelines are followed; and records are maintained in collaboration with responsible departments. * Handle day-to-day customer service tasks: technical requests, pre/post installation follow-up, and hotline support: + Create service orders, ensure smooth installation planning, remove roadblocks to regular clinical use. + Address routine and advanced customer issues quickly via hotline support and escalation. * Coordinate with internal departments to ensure fulfillment of customer needs and proactive handling of incidents/complaints. * Proactively resolve service incidents and complaints according to established procedure/processes. * Communicate with customers: incident management, customer inquiries, complaint handling. Processes, investigates, and reports customer product complaints and change requests in compliance with medical device manufacturer regulatory guidelines. Complaint lead times are kept to a minimum. * Advise customer on spare part selection, maintenance services, upgrades, reports potential sales to Service Sales Representatives. * Contribute to the bottom line of the department and the business unit as a whole. * Manage and update databases. * Create clear, traceable, and audit-ready customer database entries * Follow-up on delivery status, adherence to timeframe commitments. * Maintain a clear overview of all open issues and reacts swiftly to resolve delays. * Author and review supportive training content. * Write procedures, FAQ's, presentations, and video content produced for use in enhancing our customer's support experience as well as internal product knowledge transfer. ****Travel**** This role will require the employee to travel up to 50% to conduct on-site customer training. This travel will be primarily domestic and the United States (~90%). On occasion (~10%), the incumbent may be expected to travel for international assignments where specialist skills may be required as well as to attend live training at our headquarters located in Nuremberg, Germany. ****What we value**** **You have:** * B.S. or M.S. in General Physics is preferred; however, other related degrees such as Medical Physics, Nuclear Engineering, Health Physics, as well as other Engineering disciplines and/or a background in Treatment Planning (Dosimetry) will also be considered. * Familiarity with Proton Therapy technologies is strongly preferred. * 1-5 years of prior working experience (includes relevant internships). * Previous experience in delivering medical product applications training. ****Compensation and Benefits**** The approximate annual base salary range for this position is provided below. Within this range, individual compensation is influenced by various factors such as location, job-specific skills, work experience, and relevant education or training. This role may also qualify for discretionary bonuses, profit sharing, commissions, and benefits. **Approximate Range** $83,000 - 109,000 USD IBA is committed to recognizing your dedication and contributions to our company's success while upholding the standards of a B Corp and living by our values. As a result, we provide benefit plans that not only reward your hard work but also offer you and your family comprehensive and affordable financial, health, and wellness protection. We are confident that you will find our benefit offerings to be of great value for both you and your dependents. **Foundational Benefits paid for 100% by IBA:** Basic Life insurance (1x annual pay) Accidental Death & Dismemberment Insurance (1x annual pay) Short Term Disability (80% of pay) Long Term Disability (60% of pay) Medical Insurance premium subsidy for each of the 3 available options Wellness Program cash incentives (up to $500/year) Annual contribution to Health Savings or Health Reimbursement Accounts Dental Insurance premium subsidy Vision Insurance premium subsidy 4% 401(k) Plan match Profit Sharing Plan 10 weeks 100% paid Parental Leave (Mothers and Fathers) 7 personal days annually 10 days of PTO in first year Emergency Travel Services Employee Assistance Plan Tuition Reimbursement Program Professional growth education programs Above and Beyond Reward Program Job referral rewards **Additional benefits available:** Voluntary Life Insurance Voluntary Spousal Life Insurance Pre-paid Legal Services Health Savings Account Health Care Flexible Spending Account Dependent Care Flexible Spending Account ****Life at IBA**** This role will require the incumbent to spend approximately 50% of their time at customer sites (hospitals, clinics) and the other 50% will require the employee to work from home remotely. IBA team members thrive in a fast-paced, dynamic environment and have demonstrated exceptional results through a range of different pursuits. We all tightly align with our company values of Care, Dare, Share, and Be Fair. As we grow, we are looking to add talented people who are mission driven and bring diverse perspectives and new ways of solving problems. Provider Description Enabled SAP as service provider * "route" is used for session stickiness * "career SiteCompanyId" is used to send the request to the correct data center * "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor * "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Provider Description Enabled YouTube Provider Description Enabled AddThis Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. LinkedIn

***Night Shift 10pm - 7am*** Provides technical support-services related to software, hardware, and applications. Duties and Responsibilities: Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems, applications and networks Monitoring and maintaining IT Assets - Inventory Repairing and replacing equipment as necessary Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Resolving username and password difficulties Troubleshooting email, wi-fi connectivity and web browser issues Setting up, modifying, disabling accounts for end-users Navigating customers through various apps Data back-up, sharing & synchronization troubleshooting Verifying proper hardware and software configuration and set up Diagnosing and resolving issues including internet connectivity, email, application downloads, and more Testing new technology Qualifications and Knowledge of: PC operations and associated peripheral equipment LANs, WANs, WLAN, routers, firewall, switches, and servers Applications: MS Exchange/Outlook 2012, SharePoint 2010, all version of Microsoft Office - Azure Support Technologies: Active Directory, Group Policy Hardware: PCs, desktop/network printers, switches, mobile devices VoIP using Ring Central phone systems. Perform other duties as directed by the Director of IT Requirements Desired Skills and Experience: 2+ years IT Helpdesk Support A technical, logical thought process Problem-solving skills An ability to stick to strict deadlines An ability to prioritize A keen eye for detail Travel Required: 30% We are an Equal Opportunity Employer M/F/Disability/Veteran.

Dr. Costi House of Beauty | Full time **Computer Science Specialist** Achrafieh, Lebanon | Posted on 02/16/2024 Work Experience 4-5 years Dr. Costi House of Beauty, headquartered in the vibrant city of Beirut, Lebanon, stands as a beacon of excellence in the realm of general and cosmetic dermatology. Founded by the esteemed Dr. Constantin El Habr, also known as Dr. Costi, our clinic has rapidly evolved into a premier destination for those seeking the pinnacle of skincare and beauty treatments. With a steadfast commitment to innovation, quality, and patient satisfaction, Dr. Costi House of Beauty is not just a clinic-it's a sanctuary where beauty and health converge. **Mission:** Our mission is to empower individuals by enhancing their natural beauty through the most advanced dermatological treatments. We believe in a holistic approach to beauty, combining cutting-edge technology with personalized care to achieve exceptional results. Our goal is to inspire confidence in our clients, helping them to look and feel their best. **Vision:** To be the leading dermatology and beauty clinic in the Middle East and beyond, renowned for our unparalleled expertise, innovative treatments, and commitment to excellence. We aspire to revolutionize the beauty industry by setting new standards in care, results, and patient experience. **Values:** * **Innovation:** Staying at the forefront of dermatological science and beauty trends to offer our clients the best possible treatments. * **Excellence:** Commitment to the highest standards of service and care in every aspect of our operations. * **Integrity:** Conducting our business with honesty, transparency, and respect for our clients and community. * **Empowerment:** Empowering our clients and staff through education, support, and a nurturing environment. * **Community:** Building a supportive and inclusive community that celebrates diversity and beauty in all its forms. **Services:** * General Dermatology * Cosmetic Dermatology * Anti-Aging Treatments * Skincare Consultations * Personalized Treatment Plans * Laser Hair Removal * Skin Studio * Body slimming & Toning. At Dr. Costi House of Beauty, we believe our team is our greatest asset. We are committed to fostering a supportive, dynamic, and innovative work environment where talent thrives. Joining us means being part of a community that values growth, excellence, and creativity. We offer competitive benefits, ongoing professional development opportunities, and the chance to make a real difference in people's lives. **Looking Forward:** With plans for franchising and expanding our reach, Dr. Costi House of Beauty is on a path of exciting growth. We invite passionate and skilled professionals to join us on this journey to redefine beauty and wellness, one client at a time. **Contact Us:** ** ** For more information about our services, team, or career opportunities, please visit ************************************ or contact us directly at +**********7. Dr. Costi House of Beauty Clinic is seeking a highly skilled and innovative Computer Science Specialist to join our team. The ideal candidate will be responsible for developing, maintaining, and enhancing our suite of applications and software, ensuring seamless integration and functionality that meets the growing needs of our business and clients. **Responsibilities** - **Design and Development:** Develop and maintain web and mobile applications, ensuring high performance, quality, and responsiveness. Web developers are responsible for designing and creating websites. They need to understand client requirements and translate them into functional and aesthetically pleasing websites. This involves writing well-designed, testable, and efficient code using best practices in web development. **2.** **Maintenance and Updates:** Once a website is live, it requires regular maintenance and updates to ensure it remains current and functional. Web developers troubleshoot issues, update content, and ensure that the site's performance is optimized. Manage end-user applications, including regular updates and user experience enhancements. Troubleshoot and resolve issues across all platforms, ensuring minimal downtime. - **User Experience (UX) and User Interface (UI) Design:** Focusing on the user's experience and interface design is crucial. This includes ensuring that the website is easy to navigate, aesthetically pleasing, and accessible to all users, including those with disabilities. - **Responsive Design:** Ensuring websites are responsive and work well on a variety of devices and screen sizes, from desktops to mobile phones, is a key responsibility. - **Search Engine Optimization (SEO):** Implementing SEO best practices to improve website visibility in search engine results is often part of a web developer's role. This can include optimizing site speed, ensuring proper tagging, and creating SEO-friendly content. - **Security:** Maintaining website security by implementing measures to protect against threats such as malware, SQL injection, and cross-site scripting attacks. This includes regular updates and monitoring of the website's security systems. - **Testing:** Conducting regular testing for usability, interface, compatibility, performance, and security to identify any issues or areas for improvement. - **Collaboration:** Working closely with other team members to integrate various CRM systems, including Zoho, enhancing data flow and business processes to ensure projects meet specifications and deadlines. - **Learning and Updating Skills:** The technology landscape is constantly evolving, and web developers must stay up-to-date with new programming languages, tools, and trends in web design and development. - **Continual Improvement:** Continuously improve existing software by adding new features and optimizing performance. Stay abreast of emerging technologies and trends in software development, recommending and implementing innovative solutions as applicable. - **Documentation:** Creating detailed documentation for the website's architecture, including code comments, so others can understand and work on the project in the future. **Requirements** **Education & Experience** ● Bachelor's or Master's degree in Computer Science, Information Technology, or related field. ● Minimum of 2-5 years of experience in software engineering **Competencies & Skills** ● Proficiency in programming languages such as Java, Python, PHP, JavaScript, and frameworks/tools relevant to our tech stack. ● Proven experience in software and application development, with a strong portfolio of projects. ● Top-notch and in-depth knowledge of modern HTML/CSS ● Experience in CRM integration, particularly with Zoho, and understanding of its API and customization capabilities. ● Familiarity with at least one of the following programming languages: PHP, ASP.NET, Javascript or ● A solid understanding of how web applications work including security, session management, and best development practices ● Adequate knowledge of relational database systems, Object Oriented Programming and web application development ● Hands-on experience with network diagnostics, network analytics tools ● Basic knowledge of Search Engine Optimization process ● Strong problem-solving skills, with an ability to manage time effectively and work on multiple projects simultaneously. ● Excellent communication skills, with fluency in English and Arabic preferred. ● Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen ● Ability to work and thrive in a fast-pa

Responsible for providing first line support to bank employees and troubleshooting computer user questions. The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. • Provides first line support to bank employees and troubleshooting computer user questions • Assists with various hardware and software problems, network support and password issues for end users • Follows up with internal customers to ensure satisfactory completion of Help Desk calls • Documents and maintains record of Help Desk calls in the incident management database • Resets passwords for network, AS/400, and other systems, as required • Monitors and reports on ATMs activities, server events and performances and LAN/WAN bandwidth utilization • Participates in job specific training and other various Bank training programs, as necessary • Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy • Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations • Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML QUALIFICATIONS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • A self-starting individual who possesses a High School Diploma or GED with at least 6 months prior experience working in a customer service capacity involving tech support of a Windows environment (Associate Degree in Computer Information Systems and knowledge of Jack Henry banking software is preferred) • Technical aptitude and able to work with minimal supervision • Ability to diagnose and resolve technical computer-related problems • Strong technical knowledge of computers and computer applications as well as practical knowledge of cells phones and other technology products • Good verbal and written communication skills • Attention to detail • Ability to work in a stressful environment • High degree of mental concentration • Ability to work flexible hours Monday to Friday (7:00 a.m. to 6:30 p.m.) and rotating Saturdays (8:00 a.m. to 1:00 p.m.) • Bilingual in English and Spanish is desired ORGANIZATION • This position reports to the Help Desk Team Lead • This position does not oversee other positions TRAINING REQUIREMENTS All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination. REV 2/2017 COMMUNITY INVOLVEMENT Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **IT Support Technician I** Regular Full-Time Professionals 30+ days ago Requisition ID: 1453 We Are Blood, your local non-profit blood bank is on a mission to save lives and find you. We hope you're looking for us, too. We are looking for an awesome human being to offer technical support to our end users (both on-site and remote). Responsible for support with requests such as troubleshooting computer hardware, peripherals, password resets and other general end user support. **Responsibilities:** * Serves as the first tier of support for requests coming into the helpdesk. These include, but are not limited to: * Computer hardware and peripherals. * Copier and printer assistance. * End user application support, including email and password resets. * Troubleshooting with phones, virtual meetings, and boardroom set up assistance. * Assist with provisioning computers and other new equipment as needed. * Troubleshooting of laptops, desktops, tablets, and other computer equipment, including assisting with RMA drop-offs and equipment pick-ups. * Works closely with the Helpdesk Coordinator to ensure all basic level requests are responded to and handled per departmental service level agreements and internal IT departmental procedures. * Escalates tickets to the Computer Services Network Administrators and CS Management for additional support resources as needed. * Responsible for completing assigned requests in a timely manner including regular communication with the end user, and updating requests with pertinent documentation, including actions taken and resolution. * Responsible for following all AMO policies, departmental policies, and WrB/UTR Standard Operating procedures and Quality Policies. * Responsible for following Departmental Service Level Agreement Response times and meeting all critical help desk performance metrics * Assists with organizing all hardware and spare inventory. * Follows Computer Services Vision, Mission and Values. * Must be able to work well in a team setting, collaborate, and communicate well with peers. * Participates in the IT-on call rotation schedule (available evenings and weekends as needed, occasionally). **Skills, Education and Experience:** * Required 2 years computer hardware support experience. * Required 2 years of Enterprise Level IT Helpdesk experience. * CompTIA A+ certification preferred * Required High School diploma or equivalent work experience. * Preferred experience with routing, switching, cable management systems and testing tools. * Required Microsoft Office experience, O365 preferred. * Required experience with Windows operating systems in networked environment. * Required excellent time management skills. * Required excellent communication skills, verbal and written. * Must be a team player. * Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. * Other duties as assigned. **Physical/Mental Abilities:** * The position's responsibilities require independent analyses, critical thinking, communication, troubleshooting, and problem solving. * Must be able to prioritize and solve problems in a timely manner and work independently. * **Must be adhere to Vision, Mission and Values of the Computer Services Department.** * Must be able to handle distraction and interruptions during the normal workflow. * Must have **excellent customer service** skills and be able to communicate well to customers internally and externally. * Must be able to have flexibility in scheduled hours and be able to be on call 24/7 for emergency situations. * **Must be 21 years of age with a valid driver's license (Texas) and acceptable driving record with proof of liability insurance.** * Must be able to lift to 30 lbs. and can maneuver under desks, etc. Manual dexterity required, namely be able to work around, stoop, reach over laptops and computer equipment. (duh!) Voted Top Workplace 2022 and 2023, join an awesome team. Employees must provide references and pass a background check. We are a drug free workplace. Voted Top Workplace 2022 and 2023, join an awesome team. EEO Employer: Minorities/Women/Veterans/Disabled

DescriptionProvides intermediate computer systems and network support work. Work involves providing technical customer support for agency information technology systems. Work involves computer hardware and software technical support. May train, oversee, or direct the work of others if requested by the manager. Works under moderate supervision with latitude for the use of initiative and independent judgment. Essential Job FunctionsExpected to work a predictable work schedule. Availability to work after hours and/or weekends when work dictates the need for after-hours support and be available during emergency situations to provide customer support. Provides customer service and answers user inquiries regarding computer software, hardware, and the use of systems and software applications. Images computers and adds software to computers. Schedules computer adds/moves/changes and completes the installations. Maintains the network's physical and logical structures, including network connections. Performs project work and assignments given by supervisor. Installs, tests, and maintains network hardware and software. Provides user support and training in the use of available hardware, software, and utilities. Assists in maintaining the operating system and security software utilized on the network. Assists in the support of the Local Office Infrastructure or wide area network, cable and hub installations, inventories, and other related duties. May occasionally train, oversee, or direct the work of others at the request of the manager. Serve as backup in the unit as necessary Complete additional tasks, projects, or special assignments upon request by manager. Attend meetings, trainings, and seminars as required. Some meetings, trainings, and seminars may be held out of headquarters city. Follow the direction of the team lead and manager. Registrations, Licensure Requirements or CertificationsCompTIA A+ Certification preferredbut not required. Knowledge Skills AbilitiesKnowledge of network facilities and data processing techniques Knowledge of personal computer hardware and software Knowledge of network operating system and security software Ability to recognize, analyze, and resolve network problems Ability to train others on technical issues and/or agency procedures Ability to oversee the work of others and coordinate work assignments Ability to communicate effectively either verbally or through written correspondence information to technical and not-technical staff. Ability to establish and maintain effective working relationships with others including management, co-workers, subordinates and customers. Ability to interact with all levels of staff Ability to work independently in a fast-paced environment Ability to prioritize and manage heavy workloads Initial Screening CriteriaTwo years' experience supporting desktop operating systems in a local or wide area network. Experience providing hands on technical support with customers on computer hardware and software issues with an emphasis on excellent customer service. High School diploma or GED required Computer/Technical course completion or trainings preferred but not required. Additional InformationMay requires travel approximately 10% of the time within the area of support which includes the Austin area. Rare out-of-town travel with overnight lodging may sometimes be required. Occasional overtime and weekend work is sometimes required. Must be able to lift and move 30 lbs. of equipment. Must have re ********************* hhsc. state. tx. us/ENG/CareerPortal/job_profile. cfm?sz OrderID=612143 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

Hilltop Holdings is looking for an IT Application Support Administrator to monitor and maintain the efficiency of our software applications and associated integrations. The Support Administrator responds to inquiries from user. They will identify and resolve product issues. Must be able to identify the root cause, taking necessary corrective actions, and providing documented root cause analysis. Must be able to communicate effectively with business and technical professionals.

Hilltop Holdings is looking for an IT Application Support Administrator to monitor and maintain the efficiency of our software applications and associated integrations. The Support Administrator responds to inquiries from user. They will identify and resolve product issues. Must be able to identify the root cause, taking necessary corrective actions, and providing documented root cause analysis. Must be able to communicate effectively with business and technical professionals. **Responsibilities** * Assist users with application inquiries and issues with timely answers and resolutions. * Use ticketing system to track and document the details, troubleshooting steps taken, or the steps taken to resolve the issue. * Drive problem investigation and resolution as required. * Resolve user issues or escalate to the appropriate support group. * Contribute to the continuity of services by providing the necessary technical leadership. * Identify areas for improvement and make constructive suggestions for change. * Participate in and contribute to new projects, when assigned. * Build reports and extracts for data integration and data analytics. * Participate in after hour testing and validation as required. * Capable of working directly with software vendors to get timely resolutions and enhancements. * Application administrator to configure and update system parameters to ensure system produces accurate results. * Integrate and implement system entitlements which will include privileged access, roles, segregation of duty, and role-based access controls (RBAC). Conduct, track and document system user access reviews. * Participate in Disaster Recovery Exercises for applications supported. * Assist with Audit and Examiner inquires and request for information. **Qualifications** * Bachelor's degree in business, finance, information systems or related field or equivalent work experience * Minimum 2 years progressive technical experience and system support required * Previous experience in financial and/or banking services preferred * Experience with proactive management with a focus on security * Strong customer service orientation required * Advanced skills with Microsoft office suite required * ServiceNow experience preferred * Ability to work effectively in a team environment with minimal supervision * Ability to work under pressure with defined service level agreements (SLAs) in place * Self-motivated with the ability to work in a fast moving, sometimes high stress environment * Strong verbal and written communication skills. * Advanced organizational skills and the ability to prioritize multiple tasks, projects and assignments * Ability to demonstrate excellent detail orientation, critical thinking, analytical skills

Weslaco, TX, USA | Hourly | Full Time IT Infrastructure Technician - Temporary DEFTEC delivers mission critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products. DEFTEC is looking for multiple IT Infrastructure Technicians to support a 30 day project. JOB RESPONSIBILITIES: + Install, configure, troubleshoot and maintain IT, audio visual and telecommunications equipment. + Install, troubleshoot, configure, and maintain IT Equipment including Alarm Systems, Video Surveillance Systems, Switches, Battery Backups, Access Points, etc. + Install, maintain, and terminate cabling, including CAT6 and fiber. + Perform daily/scheduled maintenance checks and services on equipment. + Mounting and securing telecommunications equipment such as switches, routers, and patch panels. + Testing and troubleshooting network connections to identify and resolve issues. + Conducting site surveys to assess telecommunications infrastructure needs. + Collaborating with other team members to design and implement telecommunications solutions. + Documenting all installations, repairs, and maintenance activities accurately. + Adhering to safety protocols and regulations while working in various environments. + Providing technical support and assistance to end-users as needed. + Keeping abreast of advancements in telecommunications technology and best practices. + Other duties as assigned. QUALIFICATIONS: Required Qualifications: + High School Diploma or GED equivalent + Must be at least 21 years of age. + 2+ years IT installation, configuration, and troubleshooting + General IT/IT infrastructure installation, configuration, and troubleshooting skills. + General knowledge of cabling and termination best practices. Preferred Qualifications: + A+ Certification + Experience splicing fiber optic cable DEFTEC offers a comprehensive whole life benefits package that includes medical, dental, vision, holiday, paid time off, life insurance, short/long term disability, and educational reimbursement. DEFTEC also matches 401k contributions dollar for dollar up to 3% of employee's income and an additional $0.50 for every dollar between 4-5% of employee's income. The DEFTEC team is comprised of professionals who make a difference every day in crucial missions related to national security. Our leadership knows that this happens by employing a diverse team who is well taken care of. Our employees are our top priority making DEFTEC an ideal place to work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please contact ************* if you require reasonable accommodations. DEFTEC is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP and alcohol when criteria is met as outlined in our policies. AAP/EEO Statement DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law. This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities and general treatment during employment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: Farmers Branch, TX, Carrolton, TX Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Qualifications share your resume with the best time to reach you or contact me on ************ Additional Information For more information, Please contact Shubham ************

As a global leader in public health & health promotion, CDC is the agency Americans trust with their lives. In addition to our everyday work, each CDC employee has a role in supporting public health emergency management, whether through temporary assignments to emergency responses or sustaining other CDC programs and activities while colleagues respond. Join our team to use your talent, training, & passion to help CDC continue as the world's premier public health organization. Visit *********** Learn more about this agency Help Overview * Accepting applications * Open & closing dates 06/12/2024 to 01/30/2025 * Salary $59,966 - $186,854 per year Salary listed is Rest of U.S. and will be adjusted to reflect location after selection. * Pay scale & grade GS 9 - 15 * Help Locations Few vacancies in the following locations: * Anchorage, AK * Los Angeles, CA * San Diego, CA * San Francisco, CA * Show more locations (24) * Denver, CO * Fort Collins, CO * Washington, DC * Miami, FL * Atlanta, GA * Honolulu, HI * Chicago, IL * Boston, MA * Hyattsville, MD * Detroit, MI * Minneapolis, MN * Triangle, NC * Newark, NJ * New York, NY * Cincinnati, OH * Philadelphia, PA * Pittsburgh, PA * San Juan, PR * Dallas, TX * El Paso, TX * Houston, TX * Seattle, WA * Spokane, WA * Morgantown, WV * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required Occasional travel - You may be expected to travel for this position. * Relocation expenses reimbursed No * Appointment type Multiple Appointment Types * Work schedule Multiple Schedules * Service Competitive * Promotion potential 00 - Contingent - Promotion potential will be based on the position to which appointed. * Job family (Series) * 2210 Information Technology Management * Supervisory status No * Security clearance Not Required * Drug test No * Position sensitivity and risk Moderate Risk (MR) * Trust determination process * Credentialing * Suitability/Fitness * Financial disclosure No * Bargaining unit status No * Announcement number HHS-CDC-DH-24-12444207 * Control number 795428200 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. * Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Clarification from the agency Please read this Public Notice in its entirety prior to submitting your application for consideration. You are applying to a resume database. Your resume and any documents submitted will be retained and may be used at any time during or after the open period of this Public Notice. U.S. Citizenship is REQUIRED. Help This job is also open in another announcement to: * The public * Career transition (CTAP, ICTAP, RPL) Help This job is also open in another announcement to: * The public * Career transition (CTAP, ICTAP, RPL) Videos Help Duties The CDC utilizes Direct/Expedited Hire Authorities to fill vacancies in a variety of occupations. This vacancy is a REPOSITORY of applications. Duties and responsibilities vary and may increase according to the grade level of the position. Applications may be periodically referred to hiring managers both during the open period and after the closing date. Because of the large number of applications anticipated, applicants' status will not be updated. This public notice will be used to fill the positions listed below at multiple grade levels and locations. * Information Technology Specialist (Information Security): Grades GS-09 through GS-15 Applicant Expiration: Applications will expire 4 months after submission/resubmission. To remain eligible for consideration, reapplying is required. Duties may include but are not limited to: * Providing expert technical guidance, interpretation, and implementation oversight of applicable information technology policies, processes, and practices. * Assessing security risks and vulnerabilities; builds, tests, and recommends cloud security solutions; and manages cloud environments in accordance with CDC approved cybersecurity security guidelines. * Advising senior leadership on latest IT technologies to aid in decision making. * Developing threat models and security requirements for Application Programming Interfaces (API). * Developing procedures, awareness programs, and supporting templates. * Developing and executing strategies for information technology quality assurance (QA). * Preparing internal and external reports that may include providing audit liaison support to IT operations * Analyzing short, medium, and long-range projects for solutions of complex operational or policy issues in areas such as information security, information security reporting, systems development life cycle, quality assurance, etc. Help Requirements Conditions of Employment Due to the Centers for Disease Control and Prevention's (CDC's) process enhancement to use Shared Certificates throughout the Agency, some of the requirements below may differ: * US Citizenship is required. * Males born after December 31, 1959 must be registered or exempt from Selective Service (******************** * May be subject to a Background/Security Investigation. Security clearance level may differ from the position announced when certificates are shared. * CDC participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). If selected, CDC will determine your employment eligibility using your social security number. * Direct deposit is required. * One-year probationary period may be required. * This position may be subject to a Collective Bargaining Agreement. * This public notice may be used to fill supervisory or managerial positions and selectees may be subject to 1 year supervisory or managerial probationary period. * Positions may be filled as permanent or term appointments. * This position may be subject to the OGE Financial Disclosure requirements of the Ethics in Government Act of 1978 (P.L. 95-521). CDC inspires public confidence in its trust responsibilities and mission by maintaining high ethical principles. If selected, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) to determine if a conflict or an appearance of a conflict exists between your financial interest and your prospective position with the agency. If identified, this will be an annual requirement. * In accordance with Executive Order 12564 of September 15, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. This position may require a Drug Test and be subject to Random Drug Testing. The position may require the submission of a urinalysis to screen for illegal drug use prior to appointment and be subject to reasonable suspicion and post-accident drug testing upon hiring. If required to submit to urinalysis, the appointment to the position will be contingent upon a negative test result. Qualifications Basic Qualifications: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to Basic Qualifications above, Minimum Qualifications must be met: * GS-9: * At least 2 years of progressively higher-level graduate education leading to a master's degree or master's or equivalent graduate degree OR * At least 1 year of specialized experience, equivalent to the GS-07 grade level in the Federal service, to include experience participating in the development of systems security contingency plans and disaster recovery procedures; and providing guidance in implementing IT security policies and procedures in the development, maintenance, and/or operations of networked systems OR * A combination of education & experience * GS-11: * At least 3 years of progressively higher-level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree OR * At least 1 year of specialized experience, equivalent to the GS-09 grade level in the Federal service, to include experience maintaining automated data processing operating through performance of IT security and information assurance activities OR * A combination of education & experience * GS-12: * At least 1 year of specialized experience, equivalent to the GS-11 grade level in the Federal service, to include experience maintaining automated data processing operating through performance of IT security and information assurance activities; and implementing IT security policies and procedures in the development and operations of network and telecommunication systems, mainframe personal computing, videoconferencing, infrastructure software and server support. * GS-13: * At least 1 year of specialized experience, equivalent to the GS-12 grade level in the Federal service, to include experience advising on matters relating to vulnerabilities and threats to computer systems; ensuring security, continuity and efficiency of automated data processing operations; and implementing, modifying and/or supporting information technology security systems, including hardware, software, systems and/or communications and related services. * GS-14: * At least 1 year of specialized experience, equivalent to the GS-13 grade level in the Federal service, to include experience advising and consulting on IT security policies, plans, and programs to ensure efficiency of data processing, and address vulnerabilities and threats. * GS-15: * At least 1 year of specialized experience, equivalent to the GS-14 grade level in the Federal service, to include experience developing and maintaining security architecture artifacts (e.g., models, templates, standards and procedures) that can be used to leverage security capabilities in projects. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Promotion potential: Promotion to the next grade level is at management's discretion and is based on your meeting qualifications and time-in-grade requirements, demonstrated ability to perform the higher-level duties, the continuing need for the higher-level duties, and administrative approval. Promotion to the next grade level is not guaranteed and no promise of promotion is implied. Education A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. For more information, visit ************************************************************************** Additional information Telework: This position has been designated as telework eligible and: * May include telework options and/or flexible work scheduling. These options may be requested once you have become an employee and you will be required to sign a Workplace Flexibilities Agreement that details remote or telework working conditions and expectations in accordance with the HHS Workplace Flexibilities Policy. * May be eligible for inclusion in the Bargaining Unit. The name of the union, local, and BU Codes will be provided upon selection. * For more information visit: *********************************************************** * This announcement includes Term positions which may be made for more than 1 year but fewer than 10 years up to the 10-year limit in increments determined by the agency IAW 5 CFR 316.301(c). May be required to work other than normal duty hours, to include evenings, weekends and/or holidays. The Federal government, as the largest employer in the Nation, can and should show the way towards achieving drug-free workplaces through programs designed to offer drug users a helping hand, and at the same time demonstrating to drug users and potential drug users that drugs will not be tolerated in the Federal workplace if declared a drug-testing position. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public. Incentives: * Recruitment and/or relocation incentives may be authorized. * Annual Leave for non-federal service may be authorized. * Student loan repayment incentive may be authorized. * Travel, transportation, and moving expenses may be paid. * PCS Expenses may be authorized, subject to the terms of the Joint Travel Regulation (JTR). Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS. The utilization of shared certificates for additional selections within the same geographical area can be made from multiple Centers of the Center of Disease Control and Prevention (CDC) and Agency for Toxic Substance and Disease Registry (ATSDR). This position is being filled through Direct Hire Authority for this occupation and is open to all US Citizens. Vacancies will be filled through OPM's Direct Hire Authority. Veterans' preference and traditional rating and ranking of applicants do not apply to positions filled under this announcement. All applicants who meet the minimum qualification requirements will be forwarded to the selecting official for consideration. Applications received as a result of job fairs, recruitment events, and emergency hiring mechanisms in support of this hiring initiative will also be accepted during the duration of the direct-hire authority. For more information on OPM's authorization of Direct Hire Authority, please visit: *********************************************************************************** Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): CTAP/ICTAP eligibles must meet all of the requirements outlined in the qualification section of this announcement in order to be considered "well qualified." * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position, you MUST submit a complete Application Package which includes the following. Note: All documents must be in English. 1. Resume - Must reflect name, work schedule, hours worked per week, dates (month/year) of employment and duties performed. Current/former Federal employee: * Must reflect pay plan, series and grade, i.e., GS-0301-9. Dos and Don'ts: * ********************************************************************** * ************************************************************************ Cover Letter is optional. 2. Transcripts (if applicable) - You may submit an unofficial transcript. An official transcript from an accredited educational institution is required if you are selected. 3. Career Transition Assistance Plan (CTAP)/ Interagency Career Transition Assistance Plan (ICTAP): * Supporting documentation i.e., Reduction in Force (RIF) notice or Certificate of Expected Separation (CES), AND most recent: * Current annual performance appraisal * SF-50 (Notification of Personnel Action) 4. Current or Former Political Appointees: Agencies must seek prior approval from the Office of Personnel Management (OPM) before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a po

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. * Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. * Assists the Guest with all requests and answers questions as needed and makes recommendations. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking, displaying, and securing merchandise in all storage areas. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists in daily maintenance and organization of tech room and storage areas. * Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. * Assists with general store maintenance as directed by management. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team Members. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work off an extension ladder. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 * 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.

Join the City of Pharr as a Full-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With a competitive pay of $24,100.00, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction. If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. You can enjoy great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Take the leap into an exciting career where your skills will shine and grow within a thriving organization! Are you excited about this Helpdesk Specialist job? As a Full-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community. Are you the Helpdesk Specialist we're looking for? To thrive as a Full-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems. The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role. Knowledge and skills required for the position are: * Experience in technical computer * Network or software support in a windows computer - based network preferred. * Bilingual English/Spanish preferred. * Knowledge of call center environment and duties. * Knowledge of computer systems and work order tracking computer systems. * Capable of working in a fast-paced environment. Connect with our team today! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.

* Posted 26-Sep-2024 (CST) * 100 West Ferguson Avenue, Pharr, TX, USA * 24,100.00 per year * Hourly * Full Time Email Me This Job Join the City of Pharr as a Full-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With a competitive pay of $24,100.00, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction. If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. You can enjoy great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Take the leap into an exciting career where your skills will shine and grow within a thriving organization! As a Full-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community. To thrive as a Full-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems. The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role. Knowledge and skills required for the position are: * Experience in technical computer * Network or software support in a windows computer - based network preferred. * Bilingual English/Spanish preferred. * Knowledge of call center environment and duties. * Knowledge of computer systems and work order tracking computer systems. * Capable of working in a fast-paced environment. ****Connect with our team today!**** You must select a location. You must select an education status answer. You must select a seeking status answer. First Name* Last Name* Email* Phone Number* Name Email Location Job Title No file has been chosen Phone number

General Description Performs professional level work by assisting, directing, and maintaining the primary functions of the Hidalgo County Case Management System. Employee is responsible for providing communication and software support for integrated county-wide system users. Delivers customer service to users of the County's Case Management System by providing a single point of contact for problem solutions and questions regarding the most effective use of their computing tools. An employee assigned to this classification reports to the CIJS Manager with detailed instructions given in cases involving new or unusually complex problems. Examples of Work Performed Assisting countywide case management system users. Ongoing support of the system that includes but not limited to implementation of new releases and system maintenance. Setup and maintain all case management tables, codes and fees for county-wide departments under direct supervision. Diagnosing problems, program failures or errors of operations. Define business processes within the case management system to include writing and supporting required business documentation specific to offices. Consulting on computing needs for the county's information system and personal computers. Assign appropriate priorities based upon business needs. Attend formal training classes regarding software and technologies. Assist in designing and formatting various reports and other projects. Required to travel to various county departments in personal vehicle. Ability to work irregular hours. Ability to work well with others. Performs such other duties as may be assigned. Regular attendance is a must. Education and Experience Bachelor degree from an accredited college or university in Computer Science, Information Systems or a related field. Must have at least one (1) year of experience in software corroboration. Knowledge in industry standard hardware and software preferred. Certificates, Licenses and Registration: Possess or obtain within six months of hire: Criminal Justice Information Systems (CJIS) Security Awareness Certification Must possess proof of current valid Texas Motor Vehicle Operator's License and current liability insurance. Must be able to be insured by County's Insurance carrier. Knowledge, Skills and Abilities Knowledge of English grammar, punctuation, and spelling. Knowledge of general office practices and procedures. Efficient in Microsoft Office (i.e. Word, Excel, etc.) Knowledge of most current software program(s) utilized by the Hidalgo County Information Technology department Must be trainable in all essential case management system functions Skilled in using computers for data entry. Skilled in using computers for word processing and accounting purposes. Skilled in customer service and effective telephone techniques. Skilled in typing accurately from original written reports and plain copies at a reasonable speed. Ability to operate various types of office equipment and/or ability to learn. Ability to work effectively with co-workers, supervisors, other agency personnel, and the public. Ability to multi-task, plan, and organize work efficiently and meet indicated deadlines. Ability to readily learn varied technical job tasks and adhere to prescribed rules, regulations, policies, and procedures associated with those tasks. Ability to communicate effectively, particularly in writing. OTHER SKILLS AND ABILITIES: Technical knowledge of and experience with the desktop environment Experience in providing customer service in a help line environment or support center. Superior telephone etiquette and an ability to deal effectively with people. Demonstrated ability to excel in a team environment. Individual must be reliable and dependable. Strong problem solving skills and decision-making ability. Requires the ability to read a variety of reports, correspondence, technical manuals, forms, logs, charts, etc. Requires the ability to prepare a variety of reports, forms, etc. using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control and confidence. Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal levels of stress when confronted with persons acting under stress. Employee may be assigned other duties in addition to those listed; duties may change according to the changing needs of the County. The County of Hidalgo offers a full range of employee benefit programs for eligible employees, retirees, and their families. For more information, please Click Here 01 Do you have a bachelor's degree from an accredited college or university in Computer Science, Information Systems or a related field? * Yes * No 02 Do you have at least one (1) year of experience in software corroboration? * Yes * No 03 Do you have knowledge in industry standard hardware and software? * Yes * No Required Question Agency Hidalgo County Address 505 S. McColl Rd., Suite A Edinburg, Texas, 78539 Phone ************ Website *****************************

at Bitso Latin America **Working At Bitso** We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy. **Your Purpose** As an integral member of the IT End User Services, your role as an IT Engineer professional is crucial in maintaining the functionality and accessibility of the company's computer software and hardware for all employees. Your primary responsibilities include providing technical support to employees, monitoring and maintaining laptop and desktop computer systems, installing and configuring hardware and software, and resolving technical issues promptly. In this position, you will be responsible for implementing and enforcing IT policies and procedures, encompassing essential areas such as asset management, software and hardware troubleshooting, planning, maintenance, and configuration management. Collaboration with the Information Security team is essential to ensure that IT policies and procedures align with the company's security policies and regulatory requirements. **Reports To** IT Support Manager **Who You Are** * 4+ years of experience in an IT Operations or IT Support role. * Proficient in English. * Strong oral communication skills to gather information from employees and explain technical concepts in simple language. * Strong written communication skills to create and update technical documentation. * AWS Cloud support knowledge * Okta, Slack, MDM/UEM, Office 365, Endpoint Central experience * Google Workspace for Business Configuration Experience * Excellent software and hardware troubleshooting and problem-solving skills. * Strong MacOS and Windows configuration and troubleshooting skills. * Proficient at IT Service Desk and Remote Desktop Support. * Scripting experience in Bash, Python, Perl, or PowerShell. * Strong time management skills. * Skilled with industry-standard software and hardware management tools. * **Nice to have:** * Identify & Access Management experience * Jira and Confluence experience **What You Will Do** * Serve as the first point of contact for employee's software/hardware requests and technical assistance. * Perform remote troubleshooting and software installation. * Escalate issues to the next level of support when necessary. * Resolve tickets according to the established SLA's. * Maintain and update technical documentation in Confluence. * Improve current processes with automation and scripting. * Gather and analyze data to diagnose problems and fix technical issues. * Manage and monitor laptop and desktop computer systems health. * Manual and automated patch Management and software deployments. * Change configurations, settings, and permissions to fix computer issues. * Update employees on the status of their service requests. * Log all service requests and update Jira tickets as needed. *in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.* #LI-Remote **Who We Are** With over 8 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we're committed to making it useful by providing equal access to safe and intuitive financial products. When we hire people for our team, we specifically test for the following traits in addition to our cultural values: * **Mission-Driven**: We seek individuals who are passionate about crypto and Bitso's mission and resilient in facing industry challenges * **High Sense of Urgency**: We prioritize candidates who demonstrate a high sense of urgency and responsibility. * **Exceptional Hard Skills**: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity. * **Self-Management**: We look for individuals who can independently manage their work, career, and professional development. **Compensation & Benefits** At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products. So for those willing to commit, adapt and pioneer the most important change of the century we offer: * **Me Time** program, including unlimited paid time off. * **Remote-first** work environment. * **Employee Stock Option** program. * **Zero trading fees** through our Bitso Alpha app. * **Extended Family Leave** **Policy:** all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave. * **Premium health, dental and life insurances** in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina. * **Volunteering** days. * **Monthly stipend** for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more. * These are the applicable requisites, although equivalent competencies in any of the above will also be considered. * To see our Privacy Policy please click . Please let us know more about your experience/knowledge in Scripting * Current Location * While we are a fully-remote company, there are some roles which need to be performed within a certain time zone. For this reason, please share the following, to see if this matches our role

+-----------------------------------+-----------------------------------+ | Job Description | | +-----------------------------------+-----------------------------------+ | | [The Career Support Specialist | | | primary function is to monitor | | | the front desk, resource room and | | | assist clients with employment | | | needs. This person must remain | | | aware of all staff whereabouts | | | and Center events which would | | | prevent staff from taking | | | incoming calls. This position | | | will provide excellent customer | | | service and perform various | | | clerical duties as requested. | | | | | | ESSENTIAL FUNCTIONS: | | | ]{#ctl00_Mai | | | n_content_lblJobDescriptionValue} | | | | | | - Accepts and processes Work In | | | Texas applications ensuring | | | completeness and quality. | | | - Provide technical assistance | | | to job seekers using the Work | | | In Texas (WIT) system. | | | - Refer and guide applicants to | | | suitable employment. | | | - Assist applicants in | | | developing quality Work In | | | Texas applications for | | | employment by securing and | | | recording information | | | reflecting work | | | qualifications based on | | | experience, training, skills, | | | abilities, interests and | | | other factors relevant to | | | proper selection for referral | | | to suitable job openings. | | | - Assign accurate occupational | | | codes. | | | - Provide employment counseling | | | and case management to | | | applicants who present | | | unusual placement or job | | | adjustment challenges, | | | especially during periods of | | | high unemployment and | | | stressed economic conditions. | | | - Interview clients and use | | | assessment tools to determine | | | education, experience, | || skills, interest, and other | | | relevant factors to fully | | | explore clients career | | | development opportunities and | | | possible training needs. | | | - Research and disseminate | | | labor market information. | | | | | | [OTHER FUNCTIONS: | | | ]{#ctl00_Mai | | | n_content_lblJobDescriptionValue} | | | | | | - Provide backup coverage for | | | the Front Desk Receptionist. | | | - Monitor the Center customer | | | flow and direct visitors | | | appropriately. | | | - Able to react to change | | | productively and handle other | | | essential tasks as assigned | | | | | | [QUALIFICATIONS AND REQUIREMENTS: | | | ]{#ctl00_Mai | | | n_content_lblJobDescriptionValue} | | | | | | - Must have High School Diploma | | | or equivalent. | | | - At least two (2) years of | | | administrative/clerical | | | experience. | | | - Must have good computer | | | skills, including experience | | | with MS Office suite | | | - Must have excellent verbal | | | and written communication | | | skills, demonstrated customer | | | service skills. | | | | | | [Preferred: | | | Previous experience with TWIST | | | software system. | | | Bilingual (English/Spanish). | | | | | | PHYSICAL DEMANDS: | | | ]{#ctl00_Mai | | | n_content_lblJobDescriptionValue} | | | | | | - Must be able to read, write, | | | and communicate both verbally | | | and in written form to | | | express and exchange ideas. | | | - While performing the | | | responsibilities of this job, | | | the employee m