Technical support specialist jobs in Leland, NC - 63 jobs
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Computer Field Tech Position- Wilmington NC
BC Tech Pro 4.2
Technical support specialist job in Wilmington, NC
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 3d ago
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IT Support Specialist
Girls Leadership Academy of Wilmington 3.8
Technical support specialist job in Wilmington, NC
Job DescriptionSalary: Commensurate with experience
IT SupportSpecialist AVAILABLE: ASAP REPORTS TO: GLOW Academy Principal
Do you:
have a passion for ensuring all teachers and students have access to high quality technology in their school environment?
believe that potential, not zip code, should determine a students trajectory for their future?
believe in the power of being a girl and that all students have the potential to graduate from high school, go to college, and succeed in life?
possess the willingness to collaborate with your colleagues and our school families, doing whatever it takes, to make our vision for our students a reality?
If so, you are a great candidate to support technology services at GLOW Academy and Spark Academy, and we encourage you to apply for our current IT SupportSpecialist position.
Position Overview
The IT SupportSpecialist will provide hands-on technical assistance to staff and students, ensuring smooth operation of devices, networks, and educational technology systems. This role includes troubleshooting hardware and software issues, managing user accounts and security settings, maintaining accurate technology inventories, and supporting instructional technology by assisting with digital learning tools while helping plan and implement long-term IT improvements. Ideal candidates bring strong technical expertise, excellent customer service, and a collaborative approach suited for dynamic school environments.
About GLOW Academy
GLOW Academy (Girls Leadership Academy of Wilmington) is North Carolinas only single-gender charter school for girls in grades 6-12. Dedicated to educational equity and excellence, we support a diverse student population with a rigorous curriculum and holistic approach to learning. GLOW Academy is also proud to utilize this position to support Spark Academy, our early childhood development center, which fosters foundational growth for our youngest learners. GLOW Academy is located at 4100 Sunglow Drive in Wilmington.
About Spark Academy
Spark Academy offers reimagined early care and learning with a safe inspiring indoor and outdoor learning environment, a comprehensive data proven curriculum, collaboration with support agencies with a facility design that includes space for early intervention when needed, and an inclusive approach that includes families in their childrens most important years. Spark Academy is located at 1802 S. 17th Street in Wilmington.
Qualifications
Associate degree or equivalent experience in Information Technology, Computer Science, or related field.
1-3 years of experience in IT support, preferably in an educational or non-profit environment.
Strong troubleshooting skills with Windows, ChromeOS, and mac OS devices.
Knowledge of Google Workspace for Education, Microsoft 365, and basic networking concepts (Wi-Fi, DNS, DHCP).
Excellent communication, organization, and customer service skills.
Ability to work independently and collaboratively in a school setting.
Experience with student information systems (SIS) and learning management systems (LMS).
Familiarity with MDM (Mobile Device Management) platforms such as Google Admin Console or JAMF.
CompTIA A+, Network+, or similar certifications preferred.
Key Responsibilities
TechnicalSupport
Provide first-level technicalsupport to staff and students for hardware, software, network, and account-related issues.
Troubleshoot and resolve issues with laptops, desktops, tablets, printers, projectors, and interactive whiteboards.
Maintain a help desk ticketing system and ensure timely resolution of requests.
Systems & Network Maintenance
Assist with setup, configuration, and maintenance of network devices, servers, and classroom technology.
Monitor network performance and assist with troubleshooting connectivity issues.
Maintain an accurate inventory of IT assets and manage device check-in/out procedures.
User & Security Management
Support user account creation and permissions management for Google Workspace, Microsoft 365, and other school platforms.
Ensure compliance with data privacy and cybersecurity best practices, including password management and endpoint security.
Instructional Technology Support
Provide training and assistance to teachers and students on educational technology tools and digital learning platforms.
Support administration of standardized online testing environments (e.g., NWEA MAP, state assessments).
Technology Planning
Collaborate with school leadership and the Director of Technology to plan upgrades, deployments, and long-term IT initiatives.
Recommend improvements to enhance system reliability and efficiency.
Working Conditions
School-based environment with frequent interaction with students, teachers, and administrators.
May require occasional lifting of equipment (up to 40 lbs).
Occasional evening or weekend hours during major technology upgrades or events.
Periodic travel between Spark Academy and GLOW Academy campuses as needed.
Schedule and Compensation
This is a full-time, 11-month position aligned with our academic school year (August-June).
Compensation: Commensurate with experience.
Benefits
State Health Plan of North Carolina
Employer paid dental
Competitive employer matched 401K program
Supplemental Long Term Care coverage
$20,000 life insurance policy
Employee accrued paid sick, annual, and personal leave
Other benefits are available at the employees expense
$39k-73k yearly est. 14d ago
Dynamic PC Support
Worldwide Techservices 4.4
Technical support specialist job in Wilmington, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$36k-50k yearly est. 1d ago
Technology Help Desk Technician
Public School of North Carolina 3.9
Technical support specialist job in Bolivia, NC
Technology Help Desk Technician Job Description
February 2, 2026
12 Months
, please contact
Debra Bair at **************** or ************.
$37k-69k yearly est. Easy Apply 3d ago
IT Field Support Technician_Wilmington
Gr8Ttek, LLC
Technical support specialist job in Wilmington, NC
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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$39k-67k yearly est. 23d ago
IT Field Support Technician_Wilmington
Gr8Ttek
Technical support specialist job in Wilmington, NC
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
$39k-67k yearly est. Auto-Apply 52d ago
Technical Field Specialist
TSMG
Technical support specialist job in Wilmington, NC
Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities
Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
Track inventory and stage equipment for upcoming field sessions
Field Sessions (In the Vehicle):
Travel to designated locations and transport modes (cars, buses, trains, planes)
Run ~90 minute test sessions on mobile/wearable tech in motion
Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
Capture logs, escalate defects, and keep operations running smoothly
Post-Test Wrap-Up:
Verify that collected data has synced with backend systems
Produce session documentation: results, app issues, logs, and downtime
Suggest improvements to testing workflows
Requirements
Bachelor's degree, or 2-3 years of hands-on technicalsupport/testing experience
At least 1 year of QA testing or support experience with mobile apps/devices
Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
Excellent written and verbal communication-able to collaborate with cross-functional teams
Reliable travel capability with a valid driver's license and ability to use multiple transport modes
High responsibility, flexibility, confidentiality mindset, and strong interest in tech
Clean driving record and criminal background
Why Join?
Work on the cutting edge of mobile and location-based tech
Gain diverse field experience across different transport modes
Collaborate with industry-leading engineers and project managers
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$68k-99k yearly est. 27d ago
Technical Field Specialist
Tsmg
Technical support specialist job in Wilmington, NC
About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities
Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
Track inventory and stage equipment for upcoming field sessions
Field Sessions (In the Vehicle):
Travel to designated locations and transport modes (cars, buses, trains, planes)
Run ~90 minute test sessions on mobile/wearable tech in motion
Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
Capture logs, escalate defects, and keep operations running smoothly
Post-Test Wrap-Up:
Verify that collected data has synced with backend systems
Produce session documentation: results, app issues, logs, and downtime
Suggest improvements to testing workflows
Requirements
Bachelor's degree, or 2-3 years of hands-on technicalsupport/testing experience
At least 1 year of QA testing or support experience with mobile apps/devices
Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
Excellent written and verbal communication-able to collaborate with cross-functional teams
Reliable travel capability with a valid driver's license and ability to use multiple transport modes
High responsibility, flexibility, confidentiality mindset, and strong interest in tech
Clean driving record and criminal background
Why Join?
Work on the cutting edge of mobile and location-based tech
Gain diverse field experience across different transport modes
Collaborate with industry-leading engineers and project managers
$68k-99k yearly est. Auto-Apply 60d+ ago
On-Call IT Field Technician - Wilmington, NC - Hiring Now
Geeks On Site 3.1
Technical support specialist job in Wilmington, NC
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
$36k-59k yearly est. 5d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Leland, NC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-40k yearly est. 4d ago
Onsite Desktop Support Engineer
Forhyre
Technical support specialist job in Carolina Beach, NC
Job Description
We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.
If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.
You should also be familiar with remote troubleshooting techniques.
Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
Note:
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
This position may requires onsite presence and travel to project / client location/s
Responsibilities
The Onsite Desktop SupportTechnician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment
This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance
The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required
Monitoring queues for incidents or requests that require resolution
Escalate to L3 team /Vendors in case assistance is required to resolve any issue
Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors
Prioritizing work based on the impact and urgency of the ticket
Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss)
For open tickets requiring spares and accessories and work closely with asset management team in coordinating them
Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution
Fulfilment of Service Requests where necessary
Track and report status of IMAC requests
Verify completion of IMACs
Enable end user / equipment Installs, Moves, and changes (IMAC) Requests
Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations)
User Data Transfer on need basis
Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners
Hardware imaging, deployment, and repair management services
When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal
Steady State Asset Refresh (Does not include project activity of bulk device replacement)
Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities
Replacement of consumables for network printers and reporting issues to the appropriate vendor
VIP Support (white glove service)
Inventory management and labelling of devices within Client office environment
Handling shipping and receiving requests for movement of end devices within Client office
Requirements
Proven work experience as a Desktop Support Engineer, TechnicalSupport Engineer or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
Customer-oriented attitude
No minimum qualification as long as you have experience
$33k-48k yearly est. 26d ago
Community Support Technician - Wilmington
UMHS
Technical support specialist job in Wilmington, NC
Job Description
Community SupportTechnicians needed for the Wilmington area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
$33k-59k yearly est. 11d ago
IT Service Desk Technician
Everyage
Technical support specialist job in Wilmington, NC
Job Description
IT Service Desk Technician
Full-Time
EveryAge- Thomasville, NC
We're looking for an IT Service Desk Technician to deliver exceptional first-level IT support both remotely and onsite across multiple facilities in central North Carolina. This role is based in Thomasville, NC, and includes occasional same-day travel to nearby locations. Candidates in the Thomasville area are preferred to ensure travel can typically be completed within one day.
Why Join us?
Looking for a great work environment with a small corporate IT team serving about 1000+ employees? EveryAge is recognized as an industry leader among not-for-profit senior living communities with 14 locations serving over 2100 older adults in North Carolina and Virginia on a daily basis. If you enjoy working independently, communicating with teams, and have a record of reliability we have a place for you!
Primary Duties and Responsibilities
Manage user account creation and termination.
Provide technicalsupport for software, laptops, smartphones, telephones, printers, and AV conferencing systems.
Diagnose and resolve issues remotely and onsite, communicating solutions clearly and professionally.
Install and configure hardware and software; offer desk-side assistance as needed.
Document all support activities in the help desk system.
Perform related tasks as required.
Works as part of the IT Support Team, providing professional and courteous assistance to our Teammates, with a genuine desire to understand and solve problems through to completion.
Respond to IT Service Desk requests via telephone, email, remote access, and in- person.
Tracks all end-user support activities through the IT Department's work order system.
Supports and maintains user account information including rights, security and systems groups for software and vendor programs.
Monitors and enforces corporate data integrity and security policy.
Diagnoses and resolves end-user network or local printer problems, PC hardware problems and software, e-mail, Internet, Wi-Fi and local-area network access problems.
Delivers, tags, and configures end-user laptop/desktop/cell phone hardware, software, and peripherals as needed and assigned.
Develop and maintain an advanced level of proficiency with software and hardware in use.
Work independently to research and resolve complex technical issues.
Visit remote offices to provide onsite assistance and inventory tasks as needed. Occasional overnight travel required.
Relies on experience and judgment to plan and accomplish goals.
Continuing education required to build technical skills
Requirements
Excellent oral and written communication skills.
At least two years' experience working in an IT support role, preferably in a health care environment.
Must have basic knowledge of the Windows Server and desktop operating systems, Active Directory, DNS, Microsoft Office Desktop and Office 365 Cloud application, desktop/laptop hardware, mobile devices.
Knowledge of TCP/IP networking fundamentals. Prefer knowledge of working with Windows 11, iOS devices, mobile device management, and other software applications in a health care environment.
Must be able to lift and carry 25 pounds.
Qualifications and Skills
A four year degree from an accredited college or university is desired or equivalent technical training.
Knowledge of MS Office products, Office 365, Azure AD, Windows AD, TCP/IP networks and network equipment.
Knowledge of Microsoft Windows desktop and server OS, ChromeOS, iOS, and Android
Maintains a valid North Carolina Driver's License with an excellent driving record.
Position Details
This position is a non-exempt IT position. This position reports to the Director of IT and works with the System Administrator. There are no direct reports to this position.
Benefits
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
EOE/Disability/Vets
Work Location: Hybrid remote in Thomasville, NC
$36k-50k yearly est. 23d ago
INTL IT Copyeditor
Insight Global
Technical support specialist job in Wilmington, NC
Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across:
o Headlines, subheads, bullet points, and spacing.
o Slide notes (in PowerPoint decks), ensuring relevancy and correctness.
- Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear.
- Review and resolve formatting issues such as widows, orphans, and bullet alignment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 5+ years of copy editing or proofreading experience.
- Experience working on PowerPoint presentations and editorial QA of corporate or healthcare materials.
- Excellent command of written English and editorial best practices.
- High attention to detail and a methodical approach to reviewing documents.
- Ability to work independently and under tight deadlines.
- Availability for flexible, quick-turnaround assignments. - Strong knowledge of AMA style guidelines.
- Experience working with or for healthcare or pharmaceutical companies.
$34k-62k yearly est. 60d+ ago
Support Technician
Daveandbusters
Technical support specialist job in Wilmington, NC
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $13.25 per hour
Salary Range:
0
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We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-13.3 hourly Auto-Apply 60d+ ago
Information Technology Intern
Pharpoint Research 3.4
Technical support specialist job in Wilmington, NC
Coordinates technical aspects of Information Systems processes and projects under direction of IT Management. Responsibilities include: supporting help desk triage, control and inventory of IT assets throughout the enterprise, support of PharPoint's server/network/telecom operations and support of IT infrastructure, and performing maintenance and research of IT initiatives.
$29k-38k yearly est. 18d ago
Technical Support Engineer 3
Onto Innovation
Technical support specialist job in Wilmington, NC
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient.
Job Summary & Responsibilities
* Develops and demonstrates expert proficiency in complex, non-routine maintenance and repair evolutions on various equipment as assigned. Proficiency will include both hardware and software disciplines.
* Analyzes issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with equipment.
* Analyzes error logs, determines root errors, translates into fishbone analysis.
* Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
* Creates service bulletins to disseminate technical information worldwide concerning serious tool-related issues.
* Provides written weekly updates pertaining to progress on current projects to TechnicalSupport Manager.
* Develops relevant action plans to specific technical issues.
* Develops 8D reports for customer communication, works with factory to close analysis.
* Works in conjunction with service manager to identify local team's skill-set, gaps, develops and executes training plans.
* Proactively provide feedback to the engineering and manufacturing departments concerning tool quality, reliability and service ability issues.
* Proactively analyzes install base performance, identifies trends, tool quality issues, reliability and service ability issues communicates factual assessments to factory, makes recommendations for improvements.
* Takes ownership of escalations, becomes key point of contact and communicator to customer and factory personnel until problems are resolved, follows through with corrective actions to ensure quality closure of technical issues.
* Supports customer installations, upgrades and training upon request.
* Works with engineering and team on new system developments.
* Demonstrates continuous self-development to gain high level of system(s) technical knowledge.
Challenges:
* Interacting with customers and field service engineers who speak different languages.
* Must be willing to travel 75%, including both domestic and international travel
Qualifications
Requires a Bachelors degree in electrical, electronic or mechanical engineering, optical engineering, physics or a related field and a minimum of 5 year experience maintaining, installing and/or repairing for lithography tools (steppers, scanners) or comparable high-technology equipment or an equivalent combination of education and experience. A BS degree is preferred
Why Join Onto Innovation?
At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized.
Compensation & Growth
* Base Salary Range:
$77,840.00 - $116,760.00, offered in good faith and based on experience, location, and qualifications.
* Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.
Empowering Every Voice to Shape the Future:
Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team.
Important Note on Export Compliance
For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).
$77.8k-116.8k yearly Auto-Apply 3d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support specialist job in Wilmington, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-40k yearly est. 1d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical support specialist job in Wilmington, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$36k-50k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Wilmington, NC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-40k yearly est. 13d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Leland, NC?
The average technical support specialist in Leland, NC earns between $28,000 and $78,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Leland, NC
$47,000
What are the biggest employers of Technical Support Specialists in Leland, NC?
The biggest employers of Technical Support Specialists in Leland, NC are: