Technical support specialist jobs in Macon, GA

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Title: IT Support Specialist 1 Interview: Either Web Cam or In Person Hybrid Duration: 6 Months Pay Rate: $37.27/H (With No Benefits) Description The Georgia Department of Corrections (GDC) protects the public by operating secure facilities and providing opportunities for offender rehabilitation. GDC is seeking a Technical Program Analyst within the Office of Information Technology (OIT). The position supports the needs of the State Offices South (Tift Campus) location as well as facilities under GDC and Georgia Correctional Industries (GCI) The qualified candidate will be able to perform the following duties to include but not limited to analyzing, optimizing, and improving computer systems for GDC's Inmate Services. This position will be responsible to handle any break fix issues for hardware and software in this area. The candidate should also be able to assess, operate, test and repair equipment currently used by GDC and its employees and students. This person should be highly motivated to identify program needs, document program process and procedures, participate in strategic planning meetings, and be able to work under limited to no supervision. A successful candidate will also have a strong background with new and emerging technologies as well as a strong background in computer information systems. GDC is looking for someone with excellent verbal and written communication skills and must be a team player. The qualified candidate is also responsible for administering, maintaining and supporting the Google chrome management console used across educational programs and instructional environments as well as GCI. This position ensures seamless operation of Chromebook, chrome browser settings, user profiles and connected educational apps, while providing high quality technical assistance to staff. Responsibilities include setting up and maintaining users, groups, and resources. Ensure that the environment is secure and that GDC data is protected. The qualified candidate is responsible for configuring and managing Google Workspace services such as Gmail, Drive, Docs, Sheets, Slides, Meet, Chat, Calendar, and more. In addition, the qualified candidate will be responsible for providing support to users and troubleshoot issues that arise with the Google Workspace environment. This position will be located at either the State Offices South location (Tift Campus) in Forsyth, GA or the Georgia Correctional Industries location in Decatur Georgia upon request. Travel will be required. GDC offers a hybrid work schedule with three days in office and two days teleworking after a six-month training period. Mileage Re-imbursement: - If going to a correctional facility, expensing mileage will be allowed. - Going to one of the sites (Decatur or Forsyth) for regular work, mileage re-imbursement will NOT be allowed. Key Responsibilities: • Manage and administer the Google Chrome Management Console for all GDC/GCI devices and users including Gmail, Calendar, Group, Shared Mailboxes, Google Sties, and associated policy and account management. • Using information provided in the Admin Console, monitor every aspect of the Google Workspace domain. Major metrics to be tracked include but not limited to: Usage, User Status, Storage, Security and File Sharing. • Manage and monitor sync tools and schedules to ensure proper logging, email alerts, and reports for all activities. • Configure, deploy, and update Chromebooks, extensions and educational applications • Enforce device and user policies, including content filters, sign in restrictions, and security settings • Provide tier 1-2 technical support to teachers on Chrome OS and Google Workspace for education • Troubleshoot hardware, software and connectivity issues related to Chrome devices • Collaborate with instructional technology teams to ensure compatibility of digital learning tools • Maintain accurate inventory records for Chrome devices and peripherals • Document support procedures, user guides, and troubleshooting steps • Analyze support trends to recommend improvements in device management and user experience • Monitor system performance, updates and security compliance within the Chrome environment Qualifications: • Associates or Bachelors degree in Information technology, Computer Science or related field (or equivalent experience) • 2+ years of experience providing IT support or systems administration preferably in an educational setting • Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices Technical Skills • Proficiency with Google Admin Console, Chrome Management Console and Google workspace • Proficiency in Apple products and Mac support • Familiarity with device imaging, policy configuration, and remote management tools • Knowledge of network connectivity, Wi-Fi troubleshooting and endpoint security best practices • Experience supporting web-based applications and learning management systems (LMS) Soft Skills • Strong problem-solving skills • Ability to translate technical information into user friendly terms • Customer service mindset with patience and professionalism • Excellent organizational and documentation abilities • Strong communication skills Preferred Qualifications • Google Certified IT Support Professional or Google Certified Administrator • Experience with large scale Chromebook deployments • Familiarity with content filtering tools and device compliance reporting Working Conditions • Standard office and/or hybrid work environment • Travel is required throughout the state of Georgia • Occasional lifting of up to 25 lbs • Will be required to go into prison setting with escorts

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

We are currently seeking a skilled IT Field Tech to join our team in Macon, GA. The ideal candidate will have experience in providing technical support and troubleshooting for a variety of IT systems and equipment. Responsibilities: Install, configure, and maintain hardware and software systems Provide technical support to end -users on various IT issues Troubleshoot and resolve network connectivity issues Perform routine maintenance and updates on IT systems Assist with system upgrades and installations Keep accurate records of IT equipment inventory and maintenance schedules Collaborate with other team members on IT projects and initiatives Requirements Requirements: High school diploma or equivalent 2+ years of experience in IT support Strong knowledge of Windows operating systems Proficiency in troubleshooting hardware and software issues Excellent communication and customer service skills Ability to work independently and as part of a team Valid driver's license and reliable transportation If you meet the qualifications and are looking to further your career in IT, please apply with your resume and cover letter. We offer competitive pay and benefits, as well as opportunities for professional growth and development.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR vz FW2O6nae

Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it . Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply. Job Title:Staff IT Specialist Department:MERC College/Division:Mercer Engineering Research Center Primary Job Posting Location: Warner Robins, GA 31088-7810Job Details:Mercer Engineering Research Center (MERC), a research institute of Mercer University, provides high quality engineering, scientific, and technical support services to both government and private industry customers. MERC is recruiting for a Staff IT Specialist to join the Network Systems Directorate. DUTIES AND RESPONSIBILITIES • Provides technical assistance regarding computer software or hardware operation to resolve problems. • Receives and responds to incoming calls, e-mails, and/or work orders regarding desktop problems. • Enters commands, conducts computer diagnostics, and observes system performance to verify accurate operations and identify errors. • Sets up equipment and ensures proper installation of cables, operating systems, and software of desktops for current and new employees. • Installs, configures, tests, maintains, monitors, and troubleshoots end-user workstations and related hardware and software in order to deliver required desktop service levels. • Maintains records of daily support requests to include problems, corrective actions taken, and installation activities. • Coordinates major hardware or software resolutions with vendors for service. • Communicates with users and their manager to establish requirements for problem resolutions, new systems, or modifications. • Responsible for support and execution of other tasks as assigned. REQUIRED QUALIFICATIONS: US Citizenship is required. Ability to obtain and maintain a DoD Security Clearance. An undergraduate degree in Computer Science or Information Technology or related discipline from an accredited institution; or a high school diploma and 1 year of directly related experience; or a combination of education and directly related experience. Demonstrated technical experience with basic personal computer hardware and software, including Windows, Microsoft Office, email clients, and TCP/IP networking. Ability to install, repair, and troubleshoot hardware, software, and peripheral devices. Effective written and oral communication skills. Service-oriented and able to communicate and interface with users, peers, and vendors. Ability to conduct research into PC issues and products as required. Ability to read and understand technical manuals, procedural documentation, and OEM guides. Ability to lift and transport heavy to moderately heavy objects, such as computers, servers, and peripherals. Additional requirements may be added as appropriate and as specified in the specific Personnel Requisition Form. Final rank will be determined on the qualifications of the selected candidate. Application must include a cover letter and resume. BENEFITS OF WORKING AT MERC MERC is a non-profit research institute of Mercer University, a private university founded in 1833. Established in 1987 in Warner Robins, GA, MERC employs more than 200 engineers, scientists, professors, and support staff, who provide sustainable research solutions to government agencies, the Department of Defense, and commercial customers around the world. Warner Robins and the middle GA area are located 90 miles south of Atlanta and within easy driving distance of both the beach and mountains. The area is known for its Southern-style music, food, and restaurants and has a rich cultural and art presence, along with excellent health care and schools. MERC offers a generous benefits package including health and dental insurance, retirement, tuition reimbursement, vacation/sick leave accrual, and holiday pay. Why Work at Mercer University Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: ********************************** Scheduled Weekly Hours:40 Job Family:Staff MERC Exempt EEO Statement: EEO/Veteran/Disability

Tyto Athene is searching for a **Desktop Support Level III** to join our team in Warner Robins, GA. This is a complex, multi-year contract supporting the Air Force Reserve Command (AFRC) Information Technology (IT) Services. **Responsibilities** : + Oversees the productivity of 10 Command Focal Point (CFP) personnel + Provides support to end-users for PC, server, mainframe applications, and hardware. + Performs configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals + May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. + Simulates or recreates user problems to resolve operating difficulties. + Recommends systems modifications to reduce user problems. + Maintains currency and highest level of technical skill in field of expertise. **Qualifications** **Required:** + Recommend 5 or more years of experience managing network modernization work or system projects of similar scope and complexity. + Experience as a desktop support technician or equivalent. + Capabilities needed to deliver in-person and remote IT aid. + Fantastic installation, diagnostic, upgrade, and restoration abilities. + Excellent vertical and lateral thinking. + Superb time management skills. + Clear written and verbal communication. + Forbearing, flexible, and supportive + Active CompTIA IAT Level II certification (SecurityPlus+, etc.) + Provide onsite support at Waner Robins AFRC in GA. **Clearance:** + Active DoD Secret clearance **About Tyto Athene** **Compensation:** + Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The hourly range for this position is typically between $27.00 to $30.00. This does not guarantee a specific hourly/salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. **Benefits:** + Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave. Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law. Submit a Referral (***************************************************************************************************************************************** **Location** _US-GA-Robins_ **ID** _2025-1569_ **Category** _Information Technology_ **Position Type** _Full-Time_

Portfolio Business : Huber Engineered Materials J.M. Huber Corporation is one of the largest privately held, family-owned companies in the United States. Established in 1883, we are a diversified, global supplier of specialty and commodity chemicals, hydrocolloid solutions, engineered wood products and natural resources to customers spanning a wide variety of industries. With approximately $3 billion in sales and 4,000 employees worldwide, we have a material presence in more than 20 countries. Position Summary The IT Specialist is an IT On-site support position that acts as a subject matter expert for Huber Infrastructure and/or applications. The IT Specialist provides advanced technical troubleshooting, responding to user inquiries at an intermediate level. This position provides an enhanced (L2) user experience by understanding the needs of the customer or the business. The IT Specialist is an experienced professional that will bring maturity and critical thinking to the role. This position contributes to the success of projects and initiatives and supports continuous improvement by bringing suggestions or ideas to IT Management. This position will support and enforce information technology (IT) policies, and Huber's hardware and software compliance and lifecycle for our Gordon, GA and Aiken, SC locations. Principal Duties & Responsibilities • Responsible for providing excellent customer service to users and the business by bringing a proactive and detail-oriented approach to all work. This includes resolving incidents and requests in accordance with defined SLAs as either the primary or escalated technician. • Supports all applications, IT infrastructure, and services related to the site(s) that they support. This may include supporting IT and OT hardware and software. • Coordinate, collaborate, or escalate with/to functional IT groups as needed to support the needs of the customer or the business. • Performs the installation, upgrades, and support of IT equipment, along with troubleshooting any issues that may arise. This includes but is not limited to overseeing the entire lifecycle of PCs, ensuring their continued functionality and efficiency. • Subject matter expert (SME) for some technology (hardware/software) that is used by the business and provides advanced technical troubleshooting in resolving issues at the site(s) they support. • Serve as an SME for some technologies (software/hardware) and provide excellent on-site and remote technical support to customers and the business in alignment with the agreed upon SLA targets. All work should be documented completely after troubleshooting and confirmation of resolution. • Coordinate with colleagues and/or Functional IT groups as needed to facilitate escalated technical support. Continue to serve as the “owner” of all queries through completion. • Collaborate with the business to identify opportunities for improvement and make recommendations to IT Management. Support the creation and implementation of solutions as assigned. • Support IT Management as needed in resolving Major IT Incidents. • Serve as the intelligent onsite hands for Functional IT groups as needed to support the IT Infrastructure. • Work independently with little direct supervision and is responsible for maintaining communication and completing deliverables by the assigned deadlines. • When requested, provide technical assistance outside of normal office hours. • Assist with communication to stakeholders and IT management as needed regarding service provisioning and outages. Specialized/Technical Knowledge or Required Skills • Bachelor's degree within Information Technology field of study, or equivalent work experience. • Minimum 3+ years of IT experience 3+ years of End-User Experience (EUX) focus area expertise. • Extensive experience with desktop hardware, software applications, operating systems and network connectivity is required. • Advanced Windows Desktop OS knowledge is required. • Knowledge of and experience with Active Directory, Network Essentials, Microsoft Office Productivity Applications, PC Setup/Imaging and VoIP/Telephony systems • Experience with mobile device management (MDM) setup, troubleshooting, and configuration skills (iOS and Android) • Experience supporting Audio and Video conferencing technologies (Zoom, Teams, or similar.) • Excellent communication skills with the ability to understand and converse in English. • Excellent customer service, interpersonal skills, telephone etiquette, time management, and problem-solving skills • Excellent teamwork and collaborative skills • Strong knowledge of service desk applications and associated operations (ServiceNow or similar preferred) • Working knowledge of ITIL Service Management • Ability to travel site to site 30% of time. • This is an onsite role and would be required to provide support locally and via phone/collaboration tools, etc Physical Requirements • Ability to lift and transport equipment weighing up to 50lbs/23kg, as well as the ability to crawl under desks or climb ladders as needed for IT tasks (installation, maintenance, etc.). There may be additional training required based on local/regional laws. Key Competencies SummaryEducation Bachelors in Information SystemsTotal Rewards J.M. Huber Corporation complies with all local/state regulations requiring salary range transparency. Any offered salary is determined based on relevant factors such as an applicant's skills, performance, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. U.S. Market-Based Salary Range IT Specialist [65,000.00 - 77,000.00] In addition to base compensation, individuals may be eligible for an annual discretionary bonus and profit-sharing payout. Huber also offers a comprehensive, competitive benefits package as detailed on the Huber Benefits Hub Our employees are our strongest asset, and their safety, health, and well-being is our highest priority. We respect the individual by providing opportunities for professional and personal development. Our Principles drive us to create an inclusive workplace where employees share core values, show dignity and respect toward others, and work hard to achieve their best performance. J.M. Huber Corporation is an EEO employer. Pre-employment drug screening is required United States South Carolina Aiken

Biomedical Systems - Information Technology Specialist Location: Dublin, GA Job Description: We are seeking a highly skilled and motivated Biomedical Systems - Information Technology Specialist to join our team in Dublin, GA. The ideal candidate will have a strong background in both biomedical systems and information technology, with a focus on integrating and maintaining technology systems in a healthcare setting. Responsibilities: Collaborate with healthcare professionals to understand their technology needs and requirements Design, implement, and maintain technology systems for biomedical equipment Troubleshoot and resolve technical issues with biomedical systems Ensure compliance with regulatory standards and guidelines Train healthcare staff on the proper use of technology systems Qualifications: Bachelor's degree in biomedical engineering, Information Technology, or related field Preferred. 2+ years of experience in a similar role Strong knowledge of biomedical systems and information technology Excellent problem-solving and communication skills Ability to work independently and as part of a team Must pass federal background and drug screen Must be authorized to work in the United States

Portfolio Business: Huber Engineered Materials J.M. Huber Corporation is one of the largest privately held, family-owned companies in the United States. Established in 1883, we are a diversified, global supplier of specialty and commodity chemicals, hydrocolloid solutions, engineered wood products and natural resources to customers spanning a wide variety of industries. With approximately $3 billion in sales and 4,000 employees worldwide, we have a material presence in more than 20 countries. Position Summary The IT Specialist is an IT On-site support position that acts as a subject matter expert for Huber Infrastructure and/or applications. The IT Specialist provides advanced technical troubleshooting, responding to user inquiries at an intermediate level. This position provides an enhanced (L2) user experience by understanding the needs of the customer or the business. The IT Specialist is an experienced professional that will bring maturity and critical thinking to the role. This position contributes to the success of projects and initiatives and supports continuous improvement by bringing suggestions or ideas to IT Management. This position will support and enforce information technology (IT) policies, and Huber's hardware and software compliance and lifecycle for our Gordon, GA and Aiken, SC locations. Principal Duties & Responsibilities * Responsible for providing excellent customer service to users and the business by bringing a proactive and detail-oriented approach to all work. This includes resolving incidents and requests in accordance with defined SLAs as either the primary or escalated technician. * Supports all applications, IT infrastructure, and services related to the site(s) that they support. This may include supporting IT and OT hardware and software. * Coordinate, collaborate, or escalate with/to functional IT groups as needed to support the needs of the customer or the business. * Performs the installation, upgrades, and support of IT equipment, along with troubleshooting any issues that may arise. This includes but is not limited to overseeing the entire lifecycle of PCs, ensuring their continued functionality and efficiency. * Subject matter expert (SME) for some technology (hardware/software) that is used by the business and provides advanced technical troubleshooting in resolving issues at the site(s) they support. * Serve as an SME for some technologies (software/hardware) and provide excellent on-site and remote technical support to customers and the business in alignment with the agreed upon SLA targets. All work should be documented completely after troubleshooting and confirmation of resolution. * Coordinate with colleagues and/or Functional IT groups as needed to facilitate escalated technical support. Continue to serve as the "owner" of all queries through completion. * Collaborate with the business to identify opportunities for improvement and make recommendations to IT Management. Support the creation and implementation of solutions as assigned. * Support IT Management as needed in resolving Major IT Incidents. * Serve as the intelligent onsite hands for Functional IT groups as needed to support the IT Infrastructure. * Work independently with little direct supervision and is responsible for maintaining communication and completing deliverables by the assigned deadlines. * When requested, provide technical assistance outside of normal office hours. * Assist with communication to stakeholders and IT management as needed regarding service provisioning and outages. Specialized/Technical Knowledge or Required Skills * Bachelor's degree within Information Technology field of study, or equivalent work experience. * Minimum 3+ years of IT experience 3+ years of End-User Experience (EUX) focus area expertise. * Extensive experience with desktop hardware, software applications, operating systems and network connectivity is required. * Advanced Windows Desktop OS knowledge is required. * Knowledge of and experience with Active Directory, Network Essentials, Microsoft Office Productivity Applications, PC Setup/Imaging and VoIP/Telephony systems * Experience with mobile device management (MDM) setup, troubleshooting, and configuration skills (iOS and Android) * Experience supporting Audio and Video conferencing technologies (Zoom, Teams, or similar.) * Excellent communication skills with the ability to understand and converse in English. * Excellent customer service, interpersonal skills, telephone etiquette, time management, and problem-solving skills * Excellent teamwork and collaborative skills * Strong knowledge of service desk applications and associated operations (ServiceNow or similar preferred) * Working knowledge of ITIL Service Management * Ability to travel site to site 30% of time. * This is an onsite role and would be required to provide support locally and via phone/collaboration tools, etc Physical Requirements * Ability to lift and transport equipment weighing up to 50lbs/23kg, as well as the ability to crawl under desks or climb ladders as needed for IT tasks (installation, maintenance, etc.). There may be additional training required based on local/regional laws. Key Competencies Summary Education Bachelors in Information Systems Total Rewards J.M. Huber Corporation complies with all local/state regulations requiring salary range transparency. Any offered salary is determined based on relevant factors such as an applicant's skills, performance, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. U.S. Market-Based Salary Range IT Specialist [$65,000.00 - $77,000.00] In addition to base compensation, individuals may be eligible for an annual discretionary bonus and profit-sharing payout. Huber also offers a comprehensive, competitive benefits package as detailed on the Huber Benefits Hub Our employees are our strongest asset, and their safety, health, and well-being is our highest priority. We respect the individual by providing opportunities for professional and personal development. Our Principles drive us to create an inclusive workplace where employees share core values, show dignity and respect toward others, and work hard to achieve their best performance. J.M. Huber Corporation is an EEO employer. Pre-employment drug screening is required United States South Carolina Aiken Nearest Major Market: Macon Apply now " Apply now * Start apply with LinkedIn Apply Now Start Please wait...

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $18.75/Hour

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. This position performs advanced technical/engineering problem solving in support of nuclear plant operations. This role is responsible for providing technical advice in support of critical technical decisions. The successful candidate possesses excellent knowledge in functional discipline and its practical application and has detailed knowledge of applicable industry codes and regulations. This role is the primary owner of all Reactor Services tooling and equipment including fuel handling equipment; works with fellow Technical Assistants and the Fleet team to drive consistency in both processes and tooling across the Vistra Fleet Reactor Services Team. Job Description Key Accountabilities Primary owner of fuel handling equipment to include PM schedules, corrective maintenance tracking, and upgrade implementation. Primary owner of reactor services tooling to include PM schedules, corrective maintenance tracking, upgrades, replacements and budgeting. Responsible for coordinating with RP / Decon to support RCA work to perform tooling rebuilds and work. Coordinate with OEM to develop long term tooling health programs for each tool. Drive elimination of deficient conditions for Refueling Services tooling and equipment (critical and non-critical) to manage the work order backlog and refueling equipment reliability. Provide assistance with tooling assessments to validate fleet tooling needs and coordinates with the other Fleet Technical Assistants to ensure that tooling is consistent across the Vistra fleet and synergies are maximized. Provide in-depth technical expertise to assist with the development of engineering change packages. Provide technical expertise and consultation through direct involvement to identify and resolve equipment and system problems. Create and track technical tasks to ensure completion of reliability/design/performance issues with head area maintenance and underwater tooling and equipment. Perform basic technical tasks assigned by supervision applying general engineering principles. Assist with the preparation of plans and specifications, verifying that they are accurate, complete, and timely and that they have maintained proper configuration management and used standard practices, design criteria, procedures and code. Work as part of the fleet team to evaluate Reactor Services activities and recommend equipment, new concepts and techniques to improve performance, reduce costs, correct design, or improve worker safety. Provide planning support as allowed by site contract for work orders for site refueling services. Gain access to P6, become proficient and work with the outage scheduler to develop the Refueling Services outage schedules. Perform safety and human performance observations of refueling services personnel during outage and non-outage work periods. Must be willing to travel to other Vistra Nuclear Plants in support of outages, dry cask storage, and outage prep activities. Additional travel may be required for training at various OEM facilities as well as benchmarking opportunities at workshops and other utilities. All other job assignments and/or duties pursuant to company policy as approved by the Fleet Director of Refueling Services. Support outages as needed to assist in delivering outage goals. Attend outage readiness meetings as required. Recognizing outages periods are the highest risk period for nuclear safety; Assist the Site Manager to drive readiness to minimize risk. Support applicable Outage Milestone closure and adherence to ensure work readiness Support a pool ERO position Education, Experience, & Skill Requirements REQUIRED: Bachelor's degree in engineering (chemical, civil/structural, electrical, industrial, mechanical or nuclear) or technical discipline (e.g. chemistry, computer science, mathematics, or physics) with 3 years of industry OR Current or previous Senior Reactor Operator or Reactor Operator license with 3 years of industry experience OR Associates/non-technical 2-year degree/completion or a relevant, skilled trades apprenticeship program (e.g., boilermaker, pipefitter, operating engineer) with 5 years of Reactor Services industry experience OR 5 years of Military experience either in the Navy Nuclear program or a similar technical program OR High school diploma/GED with 7 years of Reactor Services industry experience PREFERRED QUALIFICATIONS: Advanced engineering / technical degree or related coursework or Training Fuel Handling Qualifications, Experience and/or Knowledge (advanced industrial maintenance experience and knowledge may be substituted) Knowledge of Lifting, Rigging and Material Handling Industry Standards Proficient and knowledgeable in typical IT applications, Microsoft Office Suite, Work Management Software (Maximo), Scheduling Software (P6), etc. Technical Writing Experience Supervisory Qualifications and Experience Key Metrics Safety Excellence Continuous Improvement Problem Solving / Decision Making Results Orientation Job Family Plant Operations Company Vistra Nuclear Operations Company Locations Perry, OhioOhio We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.

Job Description About the Role: MetroSys is seeking a skilled and customer-focused Desktop Support Technician to provide onsite technical support at a manufacturing client facility in Dublin, Georgia. The ideal candidate will be a hands-on problem solver with experience supporting Windows environments, manufacturing floor systems, and user hardware in a fast-paced production setting. Key Responsibilities: Provide Tier 1 and Tier 2 desktop support for end users, including hardware, software, and network troubleshooting. Support manufacturing systems and equipment, ensuring minimal downtime for production-critical devices. Install, configure, and maintain Windows PCs, printers, scanners, and mobile devices. Manage support tickets, track resolutions, and maintain documentation using the client's ticketing system. Coordinate with IT infrastructure and application teams for escalated issues or specialized support. Maintain inventory of IT assets and perform regular hardware checks and preventive maintenance. Ensure compliance with company IT policies and security standards. Qualifications: 3+ years of experience in desktop or IT support, preferably in a manufacturing or industrial environment. Strong troubleshooting skills for Windows operating systems and Microsoft 365. Experience with network connectivity, VPN, and printer configuration. Familiarity with Active Directory, imaging tools, and basic network troubleshooting. Excellent communication and interpersonal skills. Ability to work independently and provide responsive onsite support. Preferred Skills: Experience supporting manufacturing control systems, barcode scanners, or production line devices. Familiarity with ITSM/ticketing systems (e.g., ServiceNow, HappyFox, Jira). CompTIA A+ or similar certification preferred. Powered by JazzHR pJyrJebTVl

Treasury Support provides an essential function in the maintenance of current clients. The Treasury Support Specialist (TSS) provides ongoing servicing needs for clients who have been onboarded into Treasury products or services, including mBiz. The TSS is responsible for ownership and resolution of client issues with a concierge-like focus. The TSS will work primarily with the most complex clients within Morris Bank, ensuring that communicated needs are met and perceived needs are identified and referred to front-line team members as referrals. The TSS will also serve as a first-line researcher to make recommendations for improvements to systems and services. ESSENTIAL FUNCTIONS Maintain a deep knowledge of all Treasury products and services along with accompanying laws, rules, and regulations. Build a working knowledge of commonly used client accounting systems, account management platforms, and specialty software used in integration of Treasury products and services. Maintain a working knowledge of consumer online banking systems and services in order to both round out knowledge of total client relationships, as well as provide backup and support for the Customer Contact Center. White-glove customer service, with rapid response times for client requests. Work Positive Pay exceptions on BeB. Coordinate with Dep Ops for any return items. Review Remote Deposit Open/Pending batches daily to see if customer needs assistance. Verify all customer ACH Origination file totals and processed status. This includes monitoring transmittal forms, duplicate and/or suspended files. Research any ACH Origination file issues with customer and/or FIS to correct before end of day. **May be required to stay late to verify all files are processed normally before leaving. Resolution of client issues related to mBiz or Treasury products and services. Email ACH report to required client recipients at the end of each day. Scan and file all daily ACH Origination transmittals and reports. Review and set up new mBiz Enrollments submitted through Service Requests and send mBiz welcome email to customers. Process Treasury Management limit increases submitted through BoardVantage. Scan and maintain all Treasury customer documents. Assist with regulatory audits on all Treasury products. Perform duties as defined in the Bank Secrecy Act / Anti-Money Laundering Program. Performs other duties as assigned by management. REQUIRED EDUCATION, EXPERIENCE AND SKILLS Bachelor's degree; 5 years banking experience; or 2 years banking experience with a two-year degree or completion of a specialized course of study at a business or trade school 3 years experience in front-line technical client service Knowledge of all deposit applications on the OSI system preferred Knowledge of software applications: Windows, Microsoft Word and Excel Technical problem solving for internet use and technology preferred Presents a professional image in dealing with customers, interdepartmental and external representatives Strong attention to detail, good judgement and decision-making skills Excellent oral and written communication skills and knowledge of alternative communication methods used by technical support teams Ability to exercise personal and professional responsibility and work under minimum supervision General knowledge of Bank operations preferred General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred Travel may be required PHYSICAL REQUIREMENTS Must be capable of operating all types of office equipment including computer, copy machine, fax and telephone EQUIPMENT USED Computer, telephone, fax machine, scanner, photocopier, check scanners, specialty online services. SUPERVISORY REQUIREMENTS: None WORKING CONDITIONS Requires extensive contact with the general public. Requires incumbent to remain sedentary within office. May require travel to other offices to provide assistance or attend meetings. Also, travel for seminars and training The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it. Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply. Job Title: Staff IT Specialist Department: MERC College/Division: Mercer Engineering Research Center Primary Job Posting Location: Warner Robins, GA 31088-7810 Job Details: Mercer Engineering Research Center (MERC), a research institute of Mercer University, provides high quality engineering, scientific, and technical support services to both government and private industry customers. MERC is recruiting for a Staff IT Specialist to join the Network Systems Directorate. DUTIES AND RESPONSIBILITIES * Provides technical assistance regarding computer software or hardware operation to resolve problems. * Receives and responds to incoming calls, e-mails, and/or work orders regarding desktop problems. * Enters commands, conducts computer diagnostics, and observes system performance to verify accurate operations and identify errors. * Sets up equipment and ensures proper installation of cables, operating systems, and software of desktops for current and new employees. * Installs, configures, tests, maintains, monitors, and troubleshoots end-user workstations and related hardware and software in order to deliver required desktop service levels. * Maintains records of daily support requests to include problems, corrective actions taken, and installation activities. * Coordinates major hardware or software resolutions with vendors for service. * Communicates with users and their manager to establish requirements for problem resolutions, new systems, or modifications. * Responsible for support and execution of other tasks as assigned. REQUIRED QUALIFICATIONS: * US Citizenship is required. * Ability to obtain and maintain a DoD Security Clearance. * An undergraduate degree in Computer Science or Information Technology or related discipline from an accredited institution; or a high school diploma and 1 year of directly related experience; or a combination of education and directly related experience. * Demonstrated technical experience with basic personal computer hardware and software, including Windows, Microsoft Office, email clients, and TCP/IP networking. * Ability to install, repair, and troubleshoot hardware, software, and peripheral devices. * Effective written and oral communication skills. * Service-oriented and able to communicate and interface with users, peers, and vendors. * Ability to conduct research into PC issues and products as required. * Ability to read and understand technical manuals, procedural documentation, and OEM guides. * Ability to lift and transport heavy to moderately heavy objects, such as computers, servers, and peripherals. * Additional requirements may be added as appropriate and as specified in the specific Personnel Requisition Form. Final rank will be determined on the qualifications of the selected candidate. Application must include a cover letter and resume. BENEFITS OF WORKING AT MERC MERC is a non-profit research institute of Mercer University, a private university founded in 1833. Established in 1987 in Warner Robins, GA, MERC employs more than 200 engineers, scientists, professors, and support staff, who provide sustainable research solutions to government agencies, the Department of Defense, and commercial customers around the world. Warner Robins and the middle GA area are located 90 miles south of Atlanta and within easy driving distance of both the beach and mountains. The area is known for its Southern-style music, food, and restaurants and has a rich cultural and art presence, along with excellent health care and schools. MERC offers a generous benefits package including health and dental insurance, retirement, tuition reimbursement, vacation/sick leave accrual, and holiday pay. Why Work at Mercer University Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: ********************************** Scheduled Weekly Hours: 40 Job Family: Staff MERC Exempt EEO Statement: EEO/Veteran/Disability

Tyto Athene is searching for a Desktop Support Level III to join our team in Warner Robins, GA. This is a complex, multi-year contract supporting the Air Force Reserve Command (AFRC) Information Technology (IT) Services. Responsibilities: Oversees the productivity of 10 Command Focal Point (CFP) personnel Provides support to end-users for PC, server, mainframe applications, and hardware. Performs configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise. Qualifications Required: Recommend 5 or more years of experience managing network modernization work or system projects of similar scope and complexity. Experience as a desktop support technician or equivalent. Capabilities needed to deliver in-person and remote IT aid. Fantastic installation, diagnostic, upgrade, and restoration abilities. Excellent vertical and lateral thinking. Superb time management skills. Clear written and verbal communication. Forbearing, flexible, and supportive Active CompTIA IAT Level II certification (SecurityPlus+, etc.) Provide onsite support at Waner Robins AFRC in GA. Clearance: Active DoD Secret clearance About Tyto Athene Compensation: Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The hourly range for this position is typically between $27.00 to $30.00. This does not guarantee a specific hourly/salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. Benefits: Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave. Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $18.75/Hour