Technical support specialist jobs in Martin, TN - 3,450 jobs

:The IT Service Desk Technician provides technical support for end user hardware and software needs. The position provides routine technical support and maintenance for desktop, laptop, telephony, and network systems including hardware, application software, operating systems, and connectivity. In addition, the role is responsible for troubleshooting issues and documenting resolution with support as needed. Responsibilities include knowledge transfer forums to identify and resolve problems and contribute to all phases of support, including coordination, monitoring, tracking, and resolution related to installations, upgrades, software, hardware, operating systems, and operating system configuration issues. The IT Support Technician additionally provides support to the Service Desk team as needed and will participate in Level 1 resolutions on a rotational basis, including direct phone support to assist with Level 1 resolutions. Education: • Preferred: Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field. Experience: • Required: 2-6 years of experience in healthcare IT support or related field OR Associate degree in healthcare information technology, information technology, or a related field. Skills: • Knowledge of computer hardware, including CPU's, RAM, Hard Drives, etc. • Exceptional written and oral communication skills • Exception interpersonal skills, with a focus on rapport-building • Strong documentation skills • Understanding of TCP/IP based networking • Work well with minimal supervision showing clear direction and initiative • Strong analytical and problem-solving abilities • Ability to effectively prioritize and execute tasks in a high-pressure environment • Experience working in a team-oriented, collaborative environment. Licensure/Certification/Registration: • N/A

Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager. Responsibilities Provide Level 1 support for store and office users via phone, ticketing system, email, or in person. Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking. Resolve routine software, hardware, and connectivity issues or escalate when necessary. Assist with installing, configuring, and updating hardware and software across store locations. Help maintain back-office systems, time clocks, scanners, and communications tools. Support the rollout of new equipment, system upgrades, and store technology initiatives. Ensure devices and systems are maintained according to company standards. Collaborate with the IT team to improve processes and reduce recurring issues. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 2+ years of technical support experience required. Retail or grocery industry experience is highly preferred, especially with POS or store operations systems. Basic understanding of computer hardware, networking fundamentals, and mobile devices. Strong troubleshooting, communication, and customer service skills. Ability to prioritize tasks and work independently in a fast-paced environment. Willingness to learn new systems and technologies. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off

IT Systems Support Analyst Compensation: $72,000-$80,000 annually Schedule: Full-Time | Onsite Our client is seeking an IT Systems Support Analyst to serve as the front line of technical support for internal users. This role is hands-on, people-facing, and critical to keeping daily operations running smoothly. You'll troubleshoot issues, manage service tickets, and support a wide range of hardware, software, and network systems in a fast-paced office environment. Key Responsibilities Log, prioritize, and resolve help desk tickets in a timely manner Diagnose and troubleshoot hardware, software, and connectivity issues Provide in-person, phone, and email support to end users Configure, deploy, and maintain desktops, laptops, peripherals, and mobile devices Support Microsoft 365, Windows 10/11, and common enterprise applications Manage new user onboarding and employee offboarding Perform routine software updates, patches, and device replacements Assist with mobile device management (MDM) Coordinate with vendors and escalate complex issues when needed Document solutions, develop troubleshooting checklists, and recommend preventative improvements Required Qualifications 1-5 years of experience in an end-user IT support or help desk role Strong troubleshooting and customer service skills Working knowledge of Windows OS, Microsoft 365, and desktop hardware Basic networking knowledge (TCP/IP, DNS, DHCP, VPNs) Experience supporting mobile devices (iOS preferred) Ability to communicate technical information clearly to non-technical users Education: Associate degree in an IT-related field preferred Bachelor's degree or technical certifications a plus Work Environment In-office support role with frequent user interaction Regular prioritization of multiple requests and interruptions Occasional lifting of IT equipment up to 40 lbs Why This Role Matters This position is the connective tissue between technology and the people who rely on it every day. You'll directly impact productivity, employee experience, and operational continuity by keeping systems stable, users supported, and problems solved before they snowball.

Join Komatsu and Be Part of Something Big! The PLM Lead is responsible for leading the development, integration, management, and optimization of the PLM tools (Siemens Teamcenter, Dassault 3DExperience, PTC Windchill or Autodesk Fusion). This role oversees the interface of PLM with SAP and other systems, ensuring seamless integration and operation. You will play a pivotal role in defining technical strategies, guiding solution design, and ensuring successful implementation of PLM to meet business objectives. Additionally, the role will develop implementation plans in coordination with stakeholders and support business case development for PLM technology projects across different divisions. Key Job Responsibilities To be successful in this role, the PLM IT lead must have a strong understanding of both technical skills and business processes and be able to effectively present and demonstrate solutions to an executive audience. Lead and oversee the implementation, development, upgrades, support, and process optimizations of PLM tools (Teamcenter, 3DX, Windchill or Fusion). Define technical requirements, specifications, and architecture designs based on business objectives and user needs. Conduct technical feasibility assessments and prototype development to validate design concepts and identify potential risks and challenges. Employ application and integration development best practices, enterprise architecture standards, functional and technical solution architecture modification and design, environment management, and testing. Ensuring PLM Solution is implemented successfully, sustainability of technology and applications on security compliance and capability enhancement and alignment product roadmaps. Identify, investigate, and recommend improvements to products, systems, and processes and provide technical feedback for proposed system design and implementation activities. Stay current with industry trends and best practices, application logging, monitoring, and observability. Serve as the PLM expert and primary point of contact for all engineering applications. Train business users on new PLM processes and manage business requests. Qualifications/Requirements Bachelor's degree in information technology, information science or a related field 10+ years of experience in PLM tools (Teamcenter, 3DX, Windchill or Fusion) implementation, integration & support, with 4+ years of experience in technical leadership roles. Ability to lead teams, communicate effectively, and build strong relationships. Hands‑on experience with PLM tools (Teamcenter, 3DX, Windchill or Fusion), software development, and related technologies. Strong technical skills in PLM, including experience with data management, process optimization, and system administration. Strong analytical and problem‑solving skills to address PLM issues and implement solutions. Ability to learn new technologies and adapt to changing requirements. Strong written and verbal communication skills. Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $140,000. The actual offer will consider a wide range of factors, including experience and location. Company Benefits Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well‑being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment. 401k and/or employee savings programs Employee time off (vacation and designated holidays) Employee and family assistance programs Disability benefits Life insurance Employee learning and development programs Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together. Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at *************** . EEO Statement Komatsu is an Equal Opportunity Workplace and an Affi ‑ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr

The Technical Support Analyst provides technical assistance and support to end-users (hospital employees and patient families) for hardware, software, and network-related issues. This role is critical for maintaining the smooth operation of technology systems and ensuring timely resolution of technical problems. The ideal candidate has strong problem-solving skills, excellent communication abilities, and a customer-focused approach. This position is ideal for individuals passionate about technology and customer support, eager to grow their skills in a dynamic and collaborative environment. Reports To: This position reports to the VP of Customer Experience. Location and Hours: This is a full-time position (40 hours/week, Monday-Friday 1 pm - 10 pm CT) located in Little Rock, AR. This position requires being a part of the 24/7, 365-day, after-hours coverage rotation with other members of the IT support team. Currently rotation is 1 week at a time, frequency of rotation dependent on Company needs. Key Responsibilities: Respond to technical support requests via phone, email, and ticketing system in a timely manner which is dictated by internal metrics. Diagnose and troubleshoot hardware, software, and network issues across various platforms. Install, configure, and update computer systems, applications, and peripherals. Provide training and guidance to end-users on software applications and best practices. Escalate complex technical issues to higher-level support teams as necessary. Document and track support requests, resolutions, and procedures in the ticketing system. Collaborate with the IT team to improve system performance and reliability. Assist in maintaining camera hardware inventory, ensuring all assets are properly repaired, tracked and updated. Stay updated on emerging technologies and industry trends to provide effective solutions. Contribute to knowledge base articles and self-help documentation for end-users. Qualifications: Education: Associate or bachelor's degree in information technology, computer science, or a related field preferred (or equivalent experience) Experience: 1-3 years of technical and/or customer support or IT help desk experience preferred. Technical Skills: Proficiency in troubleshooting operating systems (Windows, mac OS), Microsoft Office Suite, remote desktop tools, and networking concepts (TCP/IP, DNS, VPN). Proficiency in ticketing systems and remote support tools. Experience with Salesforce is also preferred. Certifications: CompTIA A+, ITIL Foundation, or similar certifications are a plus. Soft Skills: Excellent communication, problem-solving, and customer service skills. Other Requirements: Ability to prioritize tasks, work independently, and handle multiple issues simultaneously. Why Join AngelEye Health? AngelEye Health is dedicated to improving the patient experience through innovative healthcare technology. We foster a collaborative environment where every team member plays a vital role in enhancing our services and client relationships. If you're ready to contribute to cutting-edge projects, lead impactful initiatives, and grow your career, we want to hear from you! Apply now and be part of our mission to transform the NICU experience. AngelEye Health, Inc. offers you: A growth-oriented team environment where your strengths are highly valued Opportunities to expand your technical skills and knowledge with on-the-job learning/training opportunities Benefits package (info provided separately) Company Mission Statement: Equipping care teams and empowering families of neonatal and pediatric patients to improve outcomes. Values and Core Beliefs: Patients and their families first; Hospital Partners a close second; Our Team and their families make it all happen. Curiously innovate; Failure isn't fatal, and success isn't final. Execute the basics at a PhD level. Create and Maintain a Sense of Urgency! Effective communication is key! Transparency and Honesty in everything we do.

Who Are We? Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 38 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home décor and gifts. Our Mission “Stand Out. For Good”. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. The Role The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues. This individual will also be part of future technology projects. Primary Responsibilities Answer all calls for help either by phone, chat, email, or portal entry using ticketing platform Manage and prioritize central ticketing queue to ensure timely resolution of issues Perform troubleshooting through diagnostic techniques for retail stores, distribution centers, and home office locations Walk Guest through problem solving process Determine the best solution based on issues and details provided by Guests Install, modify, and repair computer hardware and software Facilitate and direct resolution with on site technicians or vendors as needed Provide accurate information on IT products or services Follow up and update Guest on status of issues Maintain the highest level of guest service Record events, problems and resolution in logs Identify and escalate situations requiring urgent attention Writing and editing technical documentation Additional special projects as assigned Skills and Abilities Exceptional time management, facilitation, and organizational skills Strong interpersonal skills and excellent verbal and written communication skills Customer oriented and cool under pressure Problem solving mindset Experience with any system support ticketing platform Experience with installing, configuring, administering and troubleshooting a wide range of desktop hardware and software Experience with troubleshooting printers, scanner and various other peripherals Knowledge of networking hardware including routers, switches and VPN appliances Retail industry experience Education and Experience CompTIA A+ certification or ability to earn certification within 1 year of employment Associate's degree in a technology focused area 1-2 years in a customer service focused role

Intern - IT - Business Applications Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Intern - IT - Business Applications Effingham, IL or Rockford, IL Rate of Pay: $15 an hour At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. Position Summary The IT Intern - Business Applications will support the IT team by assisting with key projects focused on system data management, user access review, and process documentation. This internship provides an opportunity to gain hands-on experience with enterprise systems, data governance, and workflow analysis. The intern will collaborate with both on-site peers and remote IT professionals to support system integrity, reporting, and the enhancement of business processes. Primary Accountabilities Assist with the Loan Cleanup project in Encompass, restructuring folders and developing dashboards aligned with retention policies. Support the System Retention Review by identifying data within various systems and contributing to the development of purging processes as part of the bank's privacy program. Participate in user access review initiatives and help define repeatable processes for non-SOX systems. Attend daily stand-ups and backlog grooming sessions to observe work prioritization and capacity planning. Contribute to process documentation and data reporting to strengthen IT controls and data accuracy. Collaborate with peers in the office and participate in virtual team check-ins for mentorship and project support. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Perform other duties as assigned. Position Qualifications Education/Experience: Currently enrolled in a Bachelor's program in Business, Information Systems, Computer Science, or a related field. Strong written and verbal communication skills. Basic knowledge of Microsoft Office applications (Excel, Word, Outlook, PowerPoint). Strong attention to detail, organization, and time management. Demonstrated ability to work independently and collaboratively in a team environment. Interest in business systems, data management, or IT process improvement. Internship Details: Internship duration: must be available mid-May through late July 2026. Schedule: Must be available Monday-Friday, 8:00 a.m.-5:00 p.m. (40 hours/week). Must reside locally and report to one of our St. Louis, MO offices. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PIc3aea893cdc9-37***********0

Aramco energizes the world economy. Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco's value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations' spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom's vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply. We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization. Overview We are seeking a Technology Value Realization Specialist to join our Technology Strategy & Planning Department (TSPD). TSPD's mission is to provide high-impact leadership and support across the technology life-cycle, from strategy setting to value realization and sustainable growth, and partner with corporate and business stakeholders to integrate new technologies into the company's strategies and investment plans. Your primary role is to play a central part in the corporate stage-gate and value realization process. You will provide leadership in the implementation, governance and sustainable capability needed to support full integration, application and continuous improvement of the technology stage-gate process. Key Responsibilities As the successful candidate you will be required to perform the following: Support the company-wide roll-out of the Technology Realized Value (TRV) KPI validation and reporting process in partnership with Upstream, Downstream, Finance & Technology Organizations. Manage and oversee the technology stage-gate process, including ongoing implementation to support R&D, technology development, demonstration and deployment, and transition to operations in order to enable value realization from technology investments. Provide leadership for scientists, engineers, and other business/functional specialists to enable de-risking and go/no go decisions for R&D projects, ensuring technical-commercial readiness prior to deployment and value realization. Serve as an internal consultant for project teams on the development of robust business cases, deployment and value realization strategies, including partnering with technical, commercial and business leads to implement robust commercial review process to maximize financial return and strategic impact from R&D projects. Assess technology stage-gate practices and related activities across the Company, in order to maintain high-standards and compliance with the Corporate Technology Development General Instructions. Partner with R&D staff and stakeholders in technology, business and supporting functions, in order to ensure alignment across all areas and to support a smooth transition and adoption of the enhanced technology management processes. Provide expert guidance to project teams and technology/executive management on related activities, including business case development, IP and commercial strategy, supply chain development, deployment plans, business models, value realization and related techno-economics. Support financial reporting for deployed technologies to ensure value capture. Minimum Requirements You must hold a Bachelor degree in Science or Engineering. An advanced degree (MBA/Finance) is highly desirable. You should have at least 10 years of professional experience, including at least 5 years of experience in commercial technology development and value realization, preferably with some experience in oil and gas, chemicals and related industries. You must possess subject matter expertise, business acumen and effective change management skills. You will be able to demonstrate experience with Project and Portfolio Management (PPM) systems, such as Planisware, Accolade, Clarity and similar software applications. A proven track record of successfully working with multi-cultural, cross-functional teams, and developing productive working relationships. Experience with Operation Excellence (OE) process development, implementation, including continuous improvement is also required. Work Location & Work Schedule Work Location: Within Saudi Arabia - To be specified in Job offer Work Schedule: Full Time - To be specified in Job offer Job Posting Duration Job Posting Start Date: 11/19/2025 Job Posting End Date: 12/31/2026 Working environment Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly. At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world's biggest technical, logistical and environmental challenges, we invest heavily in talent development. We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs - one of the largest in the world.

Our client is seeking an IT Help Desk to join their team! This position is located in Louisville, Kentucky. Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system Conducts appropriate diagnosis/troubleshooting to resolve known conditions Escalates problem tickets within department guidelines when unable to resolve Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures Assists with alerts and self- service incidents Follows up on unresolved incidents Desired Skills/Experience: 1+ years of customer service experience Flexible work schedule Organization skills Strong oral and written communication skills Problem solving ability Entry level understanding of computer concepts such as: PC fundamentals and Operating systems Preferred: A+, CCNA, or Net + Certifications Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $35,000 - 40,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Job Title: IT Desktop Support Technician Job Responsibilities Desktop Support functions to include: * Laptop/PC imaging & setup * Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services * Software configuration/installations * Work Incident/Request tickets using Service Now platform * Printer troubleshooting * Windows 11 support with M365 application suite * Basic wi-fi/network troubleshooting skills * Stockroom inventory of hardware assets & managing those assets * Excellent customer service skills with a focus on delivering a best-in-class user experience * Experience working in a manufacturing environment is a plus * Fast-paced so must be able to manage time well and stay organized * Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)

Job Title: Desktop Support Specialist (Level 2/3 Support) Duration: 6 months (CTH) We are seeking an experienced and technically proficient Desktop Engineer (Level 2/3) to join our IT team. The ideal candidate will be responsible for providing advanced desktop support, handling mobile device management, and ensuring smooth device management and deployment in Intune. This role involves a mix of in-person support for executive staff, device building and deployment, and troubleshooting complex hardware and software issues. The ideal candidate will also be capable of working independently with minimal supervision while providing "white glove" treatment for executives. Top 5 Skills Required: 5+ Years of Experience: Minimum 5 years of experience in desktop support, with a strong background in handling Level 2/3 support tasks and complex technical troubleshooting. Mobile Device Management (MDM) Support: Proficiency in supporting and managing mobile devices across multiple platforms (iOS, Android) and utilizing MDM tools, including Intune. ITIL Knowledge: Familiarity with ITIL processes for managing and delivering IT services, particularly around incident, problem, and change management. Intune Expertise: Strong experience with Microsoft Intune, including building, deploying, and managing devices, as well as Intune Application Management (for both internal and third-party applications). White Glove Support: Providing exceptional, high-touch "white glove" support to executives, ensuring that all IT-related needs are met in a highly professional and efficient manner. Key Responsibilities: Desktop Support & Troubleshooting: Provide high-level support for desktop systems, including Windows and mac OS, and troubleshoot complex hardware and software issues. Act as the primary point of contact for all advanced desktop issues (Level 2/3 support). Mobile Device Management (MDM): Manage and support mobile devices via Intune, ensuring devices are properly configured, secured, and compliant with organizational policies. Provide MDM support for mobile phones, tablets, and laptops. Device Building & Deployment: Build and configure desktops, laptops, and mobile devices in line with corporate standards. Deploy and manage these devices through Intune, ensuring they are fully integrated with company systems and applications. Executive Support (White Glove Treatment): Provide exceptional support to executives and high-level staff, ensuring their devices are set up to meet their specific needs. Handle face-to-face interactions and ensure an impeccable experience. Day-to-Day Ticket Management: Manage and balance incoming service tickets, addressing issues promptly while keeping accurate records. Handle a variety of support requests, including software installations, hardware repairs, and system upgrades. In-Person Support: Provide in-person desktop support to employees across the organization, ensuring that all end-users receive prompt and efficient service. Documentation & Reporting: Maintain accurate documentation of support activities, configurations, and troubleshooting steps. Generate reports on support requests and trends to help improve processes. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: 5+ years of experience in desktop support, IT support, or related roles. Extensive experience in Mobile Device Management (MDM) and Intune deployment and management. Strong experience in providing white-glove support for executives. Knowledge and practical application of the ITIL framework. Technical Skills: Advanced troubleshooting skills for desktop hardware/software issues. Expertise in Intune (building, deploying, and managing devices and applications). Familiarity with Active Directory, networking, and security protocols. Knowledge of Microsoft Office 365, networking, and peripheral devices (printers, etc.). Proficient with MDM tools and mobile device troubleshooting. Ability to work with both Windows and mac OS operating systems. Soft Skills: Presentable and Professional Appearance: Must maintain a polished and professional image at all times, especially when interacting with executive staff. Friendly & Social: Comfortable interacting with employees at all levels and providing a positive, approachable demeanor. Face-to-Face Interactions: Comfortable with in-person, direct communication with customers and end-users, delivering excellent service at all times. Organizational Skills: Able to manage multiple tasks, prioritize work effectively, and stay organized in a fast-paced environment. Self-Starter: Ability to work independently with minimal supervision and make decisions as needed. Day-to-Day Activities: Balance and manage incoming service tickets, prioritizing and addressing issues as needed. Handle in-person desktop support for employees, ensuring quick and effective resolutions. Build, configure, and deploy devices (laptops, desktops, mobile devices) using Intune and other tools. Provide exceptional customer service, particularly to executive staff, ensuring that all IT-related needs are met with "white glove" treatment. Preferred Skills: Certifications like CompTIA A+, MCDST, Microsoft Certified IT Professional (MCITP), or ITIL Foundation. Experience with cloud-based desktop solutions and virtualization tools. Experience managing and deploying software via Intune.

The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation. ROLES & RESPONSIBILITIES: Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems. Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.). Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ). Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems. Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests. Studies chemical compounds and uses research to support the development of products or processes. Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry. Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed. Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested. Assists with evaluation and implementation and validation of identified software for new applications or for replacement. Perform other ancillary data management tasks and support performance of any system interfaces as needed. Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action. Set up/ modify product specfications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved). Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance. Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc. Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans. Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial. Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources. Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs. QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS: BS/BA degree in a STEM field; MS or Ph.D. preferred Experience writing validation protocols covering a range of areas relevant to pharmaceutical manufacturing (minimum 5 years) Experience with database management and computer coding, LIMS, or other related software systems and analytical experience in pharmaceutical industry preferred or related technical scientific work experience Experience with analytical techniques, test methodology, method development, method validation calibration and reporting for data integrity in a CGMP/FDA regulated industry. Knowledge of pharmaceutical solid oral dosage form manufacturing processes Strong knowledge of current Good Manufacturing Practices KNOWLEDGE, SKILLS, AND ABILITIES: Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment Problem solving skills Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications Strong computer skills, including word processing, spreadsheets, and application software ACCOUNTABILITY: Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability. Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others. Appropriate interpersonal (team work) and leadership skills. Strong verbal communication skills and technical writing skills. Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action. Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation. Ability to work in a multi-disciplinary team environment and support objectives of the site organization. Demonstrated ability to make good decisions and function independently. COMPLEXITY: Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions. Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working. Must be able to multitask and manage multiple projects per established priorities. Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers. Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems. Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement. Ability to assess product formulations for content and quality when any potential risk assessments may be indicated. REQUIRED KNOWLEDGE: Laboratory testing of pharmaceuticals Pharmaceutical manufacturing processes and procedures Computerized systems cGMPs, including post-marketing requirements (e.g., pharmacovigilance) TRAVEL REQUIREMENTS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

We are seeking a Help Desk Specialist / Client Support Technician to provide onsite technical support for end users. This role is responsible for troubleshooting hardware and software issues, supporting Windows and Microsoft Office environments, and delivering excellent customer service to internal clients. Key Responsibilities Provide first-level technical support for Windows operating systems, Microsoft Office, and local applications Troubleshoot and resolve hardware, software, and peripheral issues in a timely manner Respond to help desk tickets, phone calls, and walk-up requests with a customer-first mindset Document incidents, resolutions, and procedures accurately within the ticketing system Escalate unresolved or complex issues to appropriate teams as needed Follow established IT policies, procedures, and service standards Participate in onboarding and job shadowing until able to work independently Required Qualifications 1-2 years of experience in a help desk, desktop support, or technical support role Strong knowledge of Windows OS and Microsoft Office applications Hands-on experience troubleshooting hardware and software issues Excellent customer service, communication, and problem-solving skills Ability to work effectively in an onsite, fast-paced support environment Associate's Degree required

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department! Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center. In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift. Responsibilities Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential. Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks Assists with client medication observation in Crisis programming as needed Performs tasks related to maintaining environmental standards in crisis programming Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention. Completion of required documentation within established timeframes, through use of an Electronic Client Record Participates in team meetings to assess clients' progress. Participates in emergency response activities as assigned. Requirements A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC. Must be 21 years of age. Experience preferred, but not required While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds. Salary $17.00 Hourly Job Type On-Call Service Unit Behavioral Health Services Department Emergency Services

The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics. Essential Duties and Responsibilities Support a 2 million square foot warehouse environment Configure/Troubleshoot desktop issues and applications Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift Provide a point of escalation and support to the Technical Infrastructure Group Participate in weekend, night, and alternate shift maintenance activities, as required Perform general system administration duties in a Windows Active Directory environment Support, maintain and administer third party applications Produce appropriate documentation for application deployment, configuration, and related processes Participate in disaster recovery planning, testing and response Perform routine preventative maintenance on all hardware on a routine and scheduled basis Perform network troubleshooting to isolate and diagnose common network problems Non-Essential Duties and Responsibilities Enforce change management and compliance processes Work as a technical resource on assigned projects Independent analysis, communication, and problem solving Position is expansive and additional responsibilities can be added Additional duties as assigned by manager Job Qualifications - Education and Experience Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments College degree preferred but not required. Minimum of 3 years working experience in a warehouse environment preferred Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies) Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP Working knowledge of remote access technology such as VPN or VM View Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint Must have Good verbal and written communications skills Self-motivated and directed Must have very strong problem solving skills Physical Requirements General office environment requiring ability to: stand, walk, sit for extended periods of time speak and listen to others in person and over the phone use keyboard and read from computer screen and reports lift up to 15 lbs. Safety The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. Supervisory Responsibility None

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Installs, maintains, and tests all types of Central Office facilities, toll and subscriber carrier systems, and associated equipment. Monitors quality of toll, extended area service (EAS), special circuits, and other subscriber carrier facilities. Takes trouble reports and clears trouble. Installs fiber patch panels, and fiber patch cords. Installs fiber splice cabinets in the Central Office. Installs and maintains all grounding in the Central Office. Installs and maintains all electronic equipment. Identify, analyze and troubleshoot a wide range of complex technical computer- and network-related problems effectively; listen and communicate information to a wide variety of personnel at all levels of skill; deliver customer support both in-person and over the phone in a professional manner; maintain and support the IT & Network infrastructure, support the Company's objectives by training others in use of their computers and application. Involved in design and growth planning for company networks, including setup, configuration, installations, upgrades, and maintenance for routers and network equipment. Education and Experience: Associate's degree in IT or demonstrates equivalent knowledge, 3-5 years of practical IT work experience. Security+, Network+ is required and must be kept to date. Essential Job Functions: Maintains digital Central Office equipment, remote units, carrier system equipment and other associated equipment. Assists in the installation, service, and removal of Central Office facilities and equipment. Repairs Central Office equipment by performing diagnostic tests to locate trouble and performing necessary repairs using mechanical and electrical power tools and equipment. Ensures functionality of newly installed Central Office equipment by performing acceptance tests as appropriate. Ensures quality service by monitoring quality of toll, extended area service (EAS), special circuits, and other subscriber carrier facilities. Work on-call duties. Provides customer service by receiving trouble reports and clearing trouble. Completes appropriate reports and records and forwards information to appropriate departments. Schedules and performs software back-ups and updates. Performs turn-up, acceptance, installation and provisioning of DS1, DS3 & Ethernet circuits. Maintains batteries, rectifiers and alarms in central office power plants. Keeps the Central Offices and Remotes neat & clean. May assist Outside Plant Technicians with troubleshooting as needed. Installs/configures various software applications on local area networks and computers for instructional and administrative purposes; research software to determine hardware and configuration requirements to assure system compatibility. Studies software manuals to learn installation procedures and basic application functions: test applications following installation to ensure proper operation: train users as needed Performs setup, configuration, installations, upgrades, and maintenance for routers and network equipment. Monitors Cybersecurity threats and vulnerabilities. Assists with research/implementation/installation/support of all software/hardware devices needed within the organization as well as for customers. Maintains documentation of network and system maps. Provides support for as well as tickets entries for M10-video services. Assists with the implementation of Hosted IP phones and IP Camera systems. Responsible for maintaining all company cellphones. Development/implementation/support of all organization Apps. Develops security standards, procedures, and guidelines for multiple platforms. Performs primary network system administration on network servers as needed. Provides all levels of technical support including system design, installation, and maintenance. Installs network software and monitors network performance. May assist technicians with troubleshooting as needed. Provides technical assistance by phone or onsite. Monitors corporate workflow and completes assigned tasks. Reconfigures and upgrades software as appropriate: perform repairs or refers hardware repairs as needed. Performs system backups on essential equipment. Installs and maintains GPS and other communication equipment/software used in company assets. Assists database analyst with daily duties as their backup. Prepares and maintains a variety of logs and records. Maintains current industry knowledge and research/evaluates new software/hardware products upon request. Ability to travel 3-5 days or as needed. Performs all other related duties as assigned by Management. *These tasks do not meet the Americans with Disabilities Act definition of essential job junctions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.

Junior Network AdministratorLocation: Chicago, IL Monitor and assist in managing network infrastructure (firewalls, routers, switches, wireless access points) Desktop support person in a Windows environment with some network Assist in implementing and maintaining network and security policies, procedures, and configurations Support incident response efforts by identifying, analyzing, and escalating potential security threats Maintain user access controls, permissions, and authentication systems Perform basic vulnerability scans and support patch management Monitor network and security logs for unusual or unauthorized activity Assist in maintaining documentation for network diagrams, configurations, and standard procedures Support internal audits and compliance efforts (e.g., HIPAA, PCI, or ISO 27001 if applicable) Collaborate with senior administrators to remediate system vulnerabilities Required Qualifications: 1+ years of hands-on experience or strong academic background in networking and/or security (internships acceptable) Desktop support person in a Windows environment with some network Basic understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls Familiarity with security concepts such as authentication, encryption, and endpoint protection Strong troubleshooting skills and willingness to learn new technologies Ability to work under direction and escalate issues appropriately SALARY AND BENEFITS The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made. HOW TO APPLY All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth; one's gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.