Technical support specialist jobs in Missouri - 662 jobs

We are seeking a skilled and detail-oriented IT Analyst to join our team. The IT Analyst will be responsible for supporting IT infrastructure, troubleshooting technical issues, and assisting in the implementation of IT solutions that enhance operational efficiency. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, excellent customer service skills, and the ability to work collaboratively with various teams. Your Responsibilities: * Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues. * Assist in the deployment, configuration, and maintenance of IT systems, including workstations, network equipment, and mobile devices. * Create, maintain and update IT documentation, SOP's, including asset inventories, network diagrams, and user guides. * Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives. * Support cloud-based applications and platforms, ensuring seamless integration and functionality. * Manage user accounts, permissions, and access control across various IT systems. * Assist in the development and enforcement of IT policies, procedures, and best practices. * Provide training and guidance to employees on IT tools and cybersecurity awareness. * Participate in IT audits, risk assessments, and compliance initiatives. * Assist with new hire onboarding and IT orientation, ensuring smooth setup of IT resources and accounts. Skills - Qualifications: * Strong knowledge of Windows operating systems, Active Directory, and Office 365. * Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN. * Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection. * Knowledge of cloud computing platforms such as Azure and SharePoint is an asset. * Highly motivated with the ability to work independently. * Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Education/Experience: * Minimum of 2-4 years of experience in IT support, systems administration, or a similar role. * Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation are a plus. * Successfully managed small- to medium-sized projects for a minimum of two years. What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $34 - $36 / hour Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location:Columbia,MO Duration: 12 months with possible extension. Job Summary: · Windows 7, MS Office suite, hand on hardware support, wifi support, VPN support. · Mobile device support/ MDM application and remote service delivery · Remote Deskside Support skills with a heavy concentration in O365/OWA · Majority with Windows environment. · Imaging, hardware break/fix, software installation, email support, printer support, etc. Qualifications shre resume asap immideate offer positon Additional Information For more information, Please Contact shubham ************

IT Technician Thunder Ridge Nature Arena DEPARTMENT: Information Technology REPORTS TO: IT Director FLSA STATUS: Part-Time, Non-Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Essential Duties and Responsibilities Diagnose software and hardware problems. Be ready to assist staff and faculty with IT related problems when called upon. Track, prioritize, and document requests using an IT support request system. Install and configure new computers and other IT equipment. Repair and upgrade different types of computers (software and hardware). Identify problems and repair printers, phones, copiers and scanners. Perform regular updates of servers. Sets up and tears down videoconference equipment. Assists with the move in and move out of shows. Provides billing statement information to the Accounting Department. Assists clients with programming their equipment for the Internet. Removes all connections at the completion of shows. Assists MIS Manager when needed. Performs other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High School Diploma or GED Associates degree in the Technology field Previous large scale venue experience Skills and Abilities Knowledge of: Terminology used in the telecommunications field Telecommunications installations Cat5 wiring ISDN and IP protocols Videoconference theories Fiber modes Data base entry, i.e. Maintain inventory Network Ability to: Read exhibitor blueprints of phone connections. Coordinate, program, and assign phone/IP numbers for show managers. Trouble-shoot PC and basic printer. Operate modern office equipment, including computer, fax, phone, and copy machine. Operate a motor vehicle. Operate radio devices. COMPENSATION Competitive compensation, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site (Thunder Ridge Nature Arena) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Information Technology FULL TIME-CORPORATE OFFICE Reports Directly to: Larry Hayward Pyramid Foods Team Objective: Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! Daily Objectives: Responds to telephone calls, email, and personnel requests for technical support. Successfully diagnose, troubleshoot, and resolve software and hardware problems Assure continuity of the computer system for all system users. Install selected software and hardware products. Repair hardware as necessary and work closely with service vendors to ensure continuity of service. Investigates and resolves software and hardware problems of computer users. Stay abreast of the latest developments in information technology. Recommend changes in software and hardware to improve computer capabilities. Provide technical assistance and advice to users local and remote, as needed. Assist in implementing practices that will more effectively utilize information technology resources. Maintains efficient and reliable backup and recovery procedures and systems. Skills: Proven technical support skills Excellent verbal and written communication skills Logical approach to problem solving Ability to manage multiple priorities and technical support problems

Job Description About us: Zimmer Communications is a locally owned company with deep community roots. We began in radio and have since expanded into a full-service marketing partner offering digital strategy, social media, video production, and content marketing solutions. We are committed to building lasting relationships and delivering marketing that truly works. Job Overview: We are seeking a highly motivated and detail-oriented IT Technician to provide exceptional helpdesk support and technical solutions across our broadcast and marketing operations. In this role, you will be the first line of defense for resolving a wide range of technical issues, including computer setups, software installations, network troubleshooting, and ensuring the security of our systems. We're looking for someone who can diagnose and resolve problems efficiently, deliver reliable technical support under pressure, and proactively ensure our systems run smoothly. If you're passionate about delivering top-tier support and thrive in a fast-paced environment, we want to hear from you. Experience in IT support, particularly within the broadcast or telecommunications industry, will be a plus! Responsibilities: Set up and configure workstations, computers, and peripheral devices Verify the functionality of computer hardware and troubleshoot issues Install, configure, and maintain software on a variety of systems Ensure network security and data privacy across all systems Provide technical support for hardware and software issues Manage and maintain email systems Assist with the acquisition of new hardware and software Research and implement new technologies to improve system performance In-person role in Columbia, MO, with additional remote support to other locations Requirements: Proven experience as an IT Technician or in a relevant IT position Excellent diagnostic, troubleshooting, and problem-solving skills Strong communication skills to work effectively with both technical and non-technical teams Exceptional organizational and time-management abilities In-depth knowledge of computer systems, networks, and internet security principles Preferred Requirements: Degree in Computer Science, Engineering, or a related field Experience providing remote IT support for multiple locations or distributed teams Experience working in an engineering or IT capacity in the broadcast or telecommunications industry Familiarity with WideOrbit automation systems Knowledge of broadcast equipment and technologies Experience in remote IT support for multiple locations Certifications such as CompTIA A+, Network+, or other relevant IT certifications Proficiency with network security tools and practices Benefits: 401(k) with company matching Health, Dental, and Vision Insurance Life Insurance Paid Time Off Parental Leave Zimmer Communications is an Equal Opportunity Employer.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Your Impact Open, remove staples, identify and prepare mail for scanning by inserting barcodes for all incoming TPA claims mail. Assists in uploading documents into Origami Claims system. Enters medical bill payments and vendor fee charges into the system. Cross Training with Claim Administrator tasks. Assigned special projects as needed. Index, Barcode and scan agency mail. Provide clerical support to the Claim Administrators. Successful Candidates Will Have Strong Written and verbal communication skills. Strong organizational skills. Ability to work successfully in a deadline driven environment. Ability to work in the office three days a week. Working knowledge of MS Office Products and Adobe. This position has no direct supervisory responsibilities however it may act as a team leader for special projects. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This is largely a sedentary role; however, standing to scan documents is part of the process. No expected heavy lifting would be required. Position Type/Expected Hours of Work This is a part-time position. The organization has flexible start times. Evening and weekend work may be required as job duties demand. Travel This position may require some local travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical requirements of the position are subject to modification to reasonably accommodate individuals with disabilities. Thomas McGee is an Equal Opportunity Employer. Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U.S. and Canada. Our industry recognition includes being named a Great Place to Work, Best Places to Work in Insurance, and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

AIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career. Recruiting for: AR, KS, MO, & NE Position summary: Are you passionate about bridging the gap between Information Technology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems. You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware. What you'll do: Technical Solutions: Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.). Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments. Conduct network and cybersecurity assessments to identify risks and recommend solutions. Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre. Develop standard operating procedures for IT and security offerings. Document findings and present them to technical and non-technical stakeholders. Client-Focused Solutions: Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements. Collaborate with clients' IT and OT teams to ensure seamless integration of technologies. Provide technical education, training, and webinars to internal teams and clients. Support sales teams with expert insights into IT, security, and network solutions. What we're looking for: Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience). 3+ years of experience in network engineering, IT infrastructure, or cybersecurity. Hands-on expertise with network hardware, virtualization, and industrial control systems. Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments. Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred). Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred). Excellent problem-solving, analytical, and communication skills. Travel Requirements: 50% - 75% travel to meet clients and oversee implementations. If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career! The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status. For more information visit: ***************************************************************** Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process. NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice. We are an Equal Opportunity Employer - Disability | Veteran All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS

Employment Status: Full-Time FLSA Status: Non-Exempt Calendar: 240 Days Experience Required: Minimum of one (1) year work related experience preferred. Minimum Education Requirements: High School diploma or G.E.D. Department: Technology Direct Supervisor: Director of Technology Primary Work Location: Office setting Certification: Proper certificate in related field Job Summary: The Workstation Technician at Center School District is responsible for installing, upgrading, and troubleshooting hardware and software across desktops, mobile devices, and peripherals. Supporting over 3,000 devices for 2,500 students, the technician manages network connectivity, printers, equipment inventory, and warranties. This role also aids users with technical issues and cloud-based document solutions, ensuring reliable technology throughout the district's multiple campuses. Essential Job Functions An employee in this position may be called upon to do any or all of the following essential duties: * Provide technical phone, email, or remote support to user by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance * Install, upgrade and troubleshoot software problems * Troubleshoot and diagnose problems with end user equipment such as interactive display panels, casting and projecting, laptops, tablets, printers and other systems as assigned * Support mobile devices such as iPads, Chromebooks, laptops, district cell phones, and other systems as assigned * Troubleshoot all other peripheral devices (scanners, desk/office phone) * Identify issues and troubleshoot network connectivity, wiring, and accounts * Perform other duties as assigned Knowledge, Skills, and Abilities (KSA's) for Position An employee in this class must have the following knowledge, skills, and abilities upon application: Knowledge * PC hardware and software installation and Windows operating System * Active Directory experience with extensive workstation knowledge * Local Area Networks (LAN), Wide Area Networks (WAN), and software support systems Skills * Strong written and oral communications and relational skills * Following and relaying complex oral and written instructions, policies and procedures * Strong organizational skills * Strong customer service skills * Advanced Excel skills Abilities * Multitasking and prioritizing under pressure * Work independently * Lift up to 50 pounds to shoulder height * Climb and work on ladders * Establish and maintain effective working relationships with associates, teachers, parents, and the public * Effectively welcome and embrace differences among employees and citizens * Must be able to successfully complete a background investigation * Must be able to work a flexible schedule as needed * Must be able to provide a valid driver's licenses and reliable transportation You are navigating off of REAP site to the district's posting. OK

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Technology/Computer Technician Position: IT General Technician Qualifications: Education Level: High School Diploma Certification: In lieu of certification, must demonstrate ability to troubleshoot and solve hardware and/or software problems as well as solve basic network related problems Experience desired: 60 hours of industry specific technical training and/or experience in PC Repair, Networking or related field. Knowledge of basic construction techniques and use of power tools. Other Requirements: Must successfully pass a background check that is satisfactory to the Board of Education. Excellent organizational skills, oral and written skills as well as time management skills are necessary. Must also hold a valid state driver's license General Summary: The General Technician provides district-wide technical and resource services in the installation, configuration, operation, repair, maintenance, troubleshooting, and diagnosis of network hardware, computer hardware, peripheral equipment, and software for Windows, Chrome, and Apple devices; as well as cabling and installation for access control, surveillance, and security. This individual will install and troubleshoot wireless LAN infrastructure, and local-and wide-area network cabling. Diagnose network hardware and peripheral equipment. Provide user support training and assistance. Serve as a technical resource to other department staff. Performance Responsibilities: ESSENTIAL JOB FUNCTIONS Reads and understands technical information. Analyzes, troubleshoots and solves hardware and/or software problems in stand-alone and networked environments. Installs system and application software on stand-alone and networked configurations. Resolves telecommunications and network wiring problems and conflicts. Assembles, erects, positions and labels items of equipment. Sets up system hardware components and peripherals. Maintains network print services and workstation access to the network. Assists network users with problems using network services. Takes responsibility for tools and plant and test equipment. Maintains and adheres to operational procedures and completes appropriate documentation. Serves as a resource person to District staff in the use of PC/network equipment and related software packages. Provides hands-on assistance and troubleshoots all PC/network equipment failures and service issues for all campus users. Communicates effectively to users and vendors. Remains flexible as this position experiences frequent interruptions. Requires concentration and attention to detail. Multi-tasks and meets time-sensitive deadlines. Maintains appearance and conduct suitable for working with students, other district staff and the public. May occasionally deal with distraught or difficult individuals. Performs other duties as assigned by supervisor. PHYSICAL DEMANDS Requires prolonged standing, sitting, bending, stooping, crawling and other physical exertions. Required to work on ladders and roofs. Required to wear protective gear. Required to work outdoors in inclement weather. Required to lift and carry heavy supplies, materials and equipment over seventy (70) pounds. Requires safety and awareness of construction, repair and emergency sites. Required to take precautions to avoid exposure to potentially dangerous conditions and fumes. May be required to work on an “on call” basis and during off-hours for emergencies. May be required to drive between sites. May be exposed to high noise levels from machines. Salary for 2025-26 starts at $18/hour plus health insurance; includes 12 paid holidays plus sick, personal, and vacation leave. See ********************** for all current salary schedules. Type of Position: Hourly, At-Will Employee Reports to: Project Manager/Technology Coordinator Evaluated by: Project Manager/Technology Coordinator Contract: 260 days (12 months)

Founded in 1818 and named after Founding Father Benjamin Franklin, Franklin County is home to over 100,000 residents. With such a large population, and a total area of 931 square miles, Franklin County is considered a First-Class County with a valuation exceeding $2.5BN. Housed in the County Seat of Union, Franklin County Government operates out of the government headquarters at 400 E. Locust St. Franklin County is community-centered focusing on serving citizens with Purpose, Respect, Innovation, Stewardship, and Mindfulness. POSITION SUMMARY The IT Technician is responsible for providing deskside technical support to end users, ensuring efficient resolution of hardware, software, and peripheral issues in a professional and customer-focused manner. This role performs light to moderate network troubleshooting, IP configuration, diagnostics, and other various department requests. ESSENTIAL DUTIES AND RESPONSIBLITIES Provide help desk support for hardware, software, and network issues via phone, email, and in-person assistance, ensuring timely resolution. Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365, printers, faxes, and basic network connectivity. Escalate problems as necessary. Install, configure, and maintain desktop computers, peripherals, and approved applications in accordance with Franklin County IT standards and security policies. Maintain accurate documentation of support requests, solutions, and system configurations to ensure transparency and continuity of service. Assist Director of IT with account management, device imaging, software updates, security protocols, and IT infrastructure updates. All other duties as assigned. EDUCATION AND EXPERIENCE 5-years experience in an IT technical support role. CompTIA A+, CompTIA Network+, and Cisco CCNA credentials (two out of three required). Experience working in a County Government Organization preferred. SUPERVISORY RESPONSIBLITIES Does not have any supervisor responsibilities. REPORTING RELATIONSHIP Generally, reports to Director, Administrator, etc. The intent of this job description is to provide a representation summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of specific duties and responsibilities of any position. Incumbents may be directed to perform job-related tasks other than those specifically represented in this description. **Will be subject to a criminal background check, drug screen, and any job-specific requirements as deemed necessary.

Founded in 1818 and named after Founding Father Benjamin Franklin, Franklin County is home to over 100,000 residents. With such a large population, and a total area of 931 square miles, Franklin County is considered a First-Class County with a valuation exceeding $2.5BN. Housed in the County Seat of Union, Franklin County Government operates out of the government headquarters at 400 E. Locust St. Franklin County is community-centered focusing on serving citizens with Purpose, Respect, Innovation, Stewardship, and Mindfulness. POSITION SUMMARY The IT Technician is responsible for providing deskside technical support to end users, ensuring efficient resolution of hardware, software, and peripheral issues in a professional and customer-focused manner. This role performs light to moderate network troubleshooting, IP configuration, diagnostics, and other various department requests. ESSENTIAL DUTIES AND RESPONSIBLITIES Provide help desk support for hardware, software, and network issues via phone, email, and in-person assistance, ensuring timely resolution. Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365, printers, faxes, and basic network connectivity. Escalate problems as necessary. Install, configure, and maintain desktop computers, peripherals, and approved applications in accordance with Franklin County IT standards and security policies. Maintain accurate documentation of support requests, solutions, and system configurations to ensure transparency and continuity of service. Assist Director of IT with account management, device imaging, software updates, security protocols, and IT infrastructure updates. All other duties as assigned. EDUCATION AND EXPERIENCE 5-years experience in an IT technical support role. CompTIA A+, CompTIA Network+, and Cisco CCNA credentials (two out of three required). Experience working in a County Government Organization preferred. SUPERVISORY RESPONSIBLITIES Does not have any supervisor responsibilities. REPORTING RELATIONSHIP Generally, reports to Director, Administrator, etc. The intent of this job description is to provide a representation summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of specific duties and responsibilities of any position. Incumbents may be directed to perform job-related tasks other than those specifically represented in this description. **Will be subject to a criminal background check, drug screen, and any job-specific requirements as deemed necessary.

Beyond20 is seeking an experienced IT Technician supporting a DoD client. The program provides IT and AV support to a closed DoD network, including maintaining and operating the government IT and AV systems to ensure continuity of service and provide upgrades as required to ensure system integrity and compliance with DoD regulations and standards. Support will be provided to day-to-day users of the network and systems. Beyond20 is seeking an IT Technician providing deskside and training room field support on IT and Audio Visual (AV) services and personnel. A successful individual will have a strong customer service mindset and proven experience leading a team, and will be expected to exercise discretion and independent judgment with respect to matters of significance. The IT Technician will be responsible for troubleshooting and resolving technical trouble calls reported to the help desk, documenting steps and resolutions in the tickets, and performing regular maintenance on classroom technology and AV equipment. Responsibilities: Perform computer maintenance, administration, and repair Perform peripheral equipment maintenance, administration, and repair including projectors, touch panels, AV racks, and cameras. Responds and resolves tickets within contractual SLAs. Documents ticket work logs and resolutions in the Army Service Desk system Provides excellent customer service and communicates effectively to customers Take appropriate corrective actions to exchange or replace components with Government provided replacement parts. Qualifications: High School Diploma or equivalent 2 years of experience Prior experience supporting Army or DoD a plus Experience with Service Desk and IT systems like Remedy, ServiceNow, Jira, SharePoint, etc. is a plus Must possess strong written and verbal communication skills Certification Requirements: Security+ certification for Information Assurance Technical Level II (IAT-II) or higher Microsoft 365 Certified Modern Desktop Administrator Associate (MDAA), based on having passed the MD-100 and MD-101 exams Preference will be given to qualified applicants who already hold a valid Security+ and MDAA certification, but all candidates are encouraged to apply

Responsible for supporting and maintaining in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. Key Responsibilities and Duties Support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems Evaluate, prioritize and respond to service requests with a resolution Perform analysis and diagnosis of complex PC problems for end users, and recommend and implement solutions Install, configure, test, maintain, monitor, and troubleshoot end user workstation software/hardware, networked peripheral devices, and networking software/hardware products Develop and maintain an inventory of all IT assets including history of hardware failure, repair, installation and removal Construct, install, and test customized configurations based on various platforms and operating systems Monitor and test PC performance and provide statistics and reports Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs. Maintain communications with end users to ensure systems continually meet business needs Perform periodic system maintenance Place and escalate vendor service calls when necessary to resolve hardware or software failures Conduct research on computer products in support of PC procurement and development efforts. Evaluate and recommend products for purchase Write technical specifications for the purchase of PCs, networking hardware and related products Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations Coordinate with end users and technical staff to implement and maintain systems that utilize industry's best practices to meet business objectives, while maintaining the security and integrity of the data, system and network Generate metrics, project status reports and operating status reports for management and team members Provide guidance to less experienced personnel Prepare, coordinate and support user training and documentation and provide technical assistance for post-implementation support issues Provide service desk and technical support to users Perform routine to moderately complex problem analysis and resolution design for systems and applications Support, communicate, reinforce and defend the mission, values and culture of the organization Maintain timely and accurate helpdesk records using the ticket management system Requirements Required Competencies Education: Highschool Diploma preferred or relevant experience · Experience: Two (2) to five (5) years of directly related experience in IT support Skills: Accomplish organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments Protect organization's value by preserving the confidentiality of information qualifications Education or knowledge of the principles, methods, and techniques used in troubleshooting and support Understanding of principles, methods, and techniques used in all phases of installation, administration and maintenance of IT and business systems and Commercial Off-the-shelf (COTS) applications Strong verbal, written and interpersonal communication skills Ability to work independently as well as cooperatively in a team-oriented environment Ability to successfully interact with all levels of management, other IT professionals and end-users Strong analytic and problem-solving skills Open and responsive to change and demonstrates a commitment to the process of continuous improvement by identifying and responding actively and with sensitivity to the needs of all customers

Full-time Description Installs, maintains, and repairs computer hardware and software, provides technical support to users, and ensures an organization's technology infrastructure runs efficiently. Requirements 1-5+ years of experience in a related field. Experience troubleshooting computer and network issues in a networked environment. Experience with software deployment tools and scripts. Thorough knowledge of computer hardware, software, networks, and operating systems. Strong troubleshooting abilities are essential. Excellent interpersonal skills with a focus on customer service. Good organizational and time-management skills are beneficial. Experience with various operating systems (Windows, mac OS, Linux) and enterprise management systems like Microsoft Intune or Active Directory is a plus.

AIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career. Recruiting for: AR, KS, MO, & NE Position summary: Are you passionate about bridging the gap between Information Technology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems. You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware. What you'll do: Technical Solutions: Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.). Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments. Conduct network and cybersecurity assessments to identify risks and recommend solutions. Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre. Develop standard operating procedures for IT and security offerings. Document findings and present them to technical and non-technical stakeholders. Client-Focused Solutions: Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements. Collaborate with clients' IT and OT teams to ensure seamless integration of technologies. Provide technical education, training, and webinars to internal teams and clients. Support sales teams with expert insights into IT, security, and network solutions. What we're looking for: Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience). 3+ years of experience in network engineering, IT infrastructure, or cybersecurity. Hands-on expertise with network hardware, virtualization, and industrial control systems. Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments. Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred). Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred). Excellent problem-solving, analytical, and communication skills. Travel Requirements: 50% - 75% travel to meet clients and oversee implementations. If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career! The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status. For more information visit: ***************************************************************** Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process. NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice. We are an Equal Opportunity Employer - Disability | Veteran All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS Powered by JazzHR aict3t0b3Q

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionDescription: Installs, maintains, and repairs computer hardware and software, provides technical support to users, and ensures an organization's technology infrastructure runs efficiently. Requirements: 1-5+ years of experience in a related field. Experience troubleshooting computer and network issues in a networked environment. Experience with software deployment tools and scripts. Thorough knowledge of computer hardware, software, networks, and operating systems. Strong troubleshooting abilities are essential. Excellent interpersonal skills with a focus on customer service. Good organizational and time-management skills are beneficial. Experience with various operating systems (Windows, mac OS, Linux) and enterprise management systems like Microsoft Intune or Active Directory is a plus.