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Technical support specialist jobs in Mobile, AL

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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Mobile, AL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 11h ago
  • Support Analyst

    Computer Software Innovations LLC 4.4company rating

    Technical support specialist job in Mobile, AL

    About the Role Harris School Solutions is seeking a detail-oriented and customer-focused NextGen Support Analyst to join our Support Services team. This role is pivotal in delivering high-quality technical support for our NextGen software solutions, ensuring customer satisfaction, and contributing to continuous process improvement. Key Responsibilities Customer Support: Respond to support tickets with accuracy and timeliness, resolving technical issues and guiding users through solutions. Technical Troubleshooting: Assist with diagnosing and resolving software-related problems, escalating complex issues as needed. Documentation: Maintain and contribute to internal knowledge bases and support documentation to ensure consistent and accurate responses. Customer Engagement: Communicate effectively with clients to understand their needs, provide updates, and build trust. Training Support: Participate in onboarding and training sessions for new team members and clients, ensuring clarity and consistency. Process Improvement: Use data and feedback to identify inefficiencies and propose enhancements to support workflows. Billing and Renewals Assistance: Support the team in managing customer billing inquiries and renewal processes. Qualifications Associate's or Bachelor's degree in a related field, or equivalent experience. 2+ years of experience in a technical support or customer service role, preferably in a software environment. Experience with financial software, especially in school district setting, is strongly preferred. Strong problem-solving and analytical skills. Excellent written and verbal communication abilities. Familiarity with support ticketing systems and remote troubleshooting tools. Desired Qualities Empathy and approachability in customer interactions. Initiative and curiosity to learn and improve. Ability to work independently and collaboratively. Strong organizational skills and attention to detail.
    $50k-76k yearly est. 7d ago
  • Support Analyst

    Harriscomputer

    Technical support specialist job in Mobile, AL

    About the Role Harris School Solutions is seeking a detail-oriented and customer-focused NextGen Support Analyst to join our Support Services team. This role is pivotal in delivering high-quality technical support for our NextGen software solutions, ensuring customer satisfaction, and contributing to continuous process improvement. Key Responsibilities Customer Support: Respond to support tickets with accuracy and timeliness, resolving technical issues and guiding users through solutions. Technical Troubleshooting: Assist with diagnosing and resolving software-related problems, escalating complex issues as needed. Documentation: Maintain and contribute to internal knowledge bases and support documentation to ensure consistent and accurate responses. Customer Engagement: Communicate effectively with clients to understand their needs, provide updates, and build trust. Training Support: Participate in onboarding and training sessions for new team members and clients, ensuring clarity and consistency. Process Improvement: Use data and feedback to identify inefficiencies and propose enhancements to support workflows. Billing and Renewals Assistance: Support the team in managing customer billing inquiries and renewal processes. Qualifications Associate's or Bachelor's degree in a related field, or equivalent experience. 2+ years of experience in a technical support or customer service role, preferably in a software environment. Experience with financial software, especially in school district setting, is strongly preferred. Strong problem-solving and analytical skills. Excellent written and verbal communication abilities. Familiarity with support ticketing systems and remote troubleshooting tools. Desired Qualities Empathy and approachability in customer interactions. Initiative and curiosity to learn and improve. Ability to work independently and collaboratively. Strong organizational skills and attention to detail.
    $40k-73k yearly est. Auto-Apply 60d+ ago
  • Senior Peer Support Specialist

    Veterans Recovery Resources

    Technical support specialist job in Mobile, AL

    Job Description • Offer person-centered treatment planning with personally and culturally diverse clients. • Coordinate team of peer support specialists offering recovery services for adults, including the facilitation of weekly support group to promote values-based living. • Offer problem-solving and other recovery support services, navigation of regional health care system, transportation services, and linkage to housing and other social services. • Provide routine screening for new and returning clients in outpatient clinic. • Participate in weekly inter-disciplinary team meetings to promote care coordination. • Support operations of the crisis intervention team via consultation and service planning. • Outreach to courts, social service organization, regional medical centers/clinics and other health care organizations to ensure proper working relations. Required Qualifications • Completion of a high school diploma or GED. • Must be a Veteran of the United States Military. • At least two years of recovery from a SUD and possible mental health disorder(s). • Certified peer support specialist from Alabama Department of Mental Health. (ADMH) or eligible to become certified within first three months of employment. Required Knowledge, Skills & Abilities • Expertise in principles of recovery from SUDs and possible mental health disorder(s) • Ability to appropriately share personal story of recovery to benefit or encourage others • Strong self-care practices and commitment to maintaining a lifelong recovery trajectory • Ability to develop and maintain rapport with personally and culturally diverse clients • Ability to work collaboratively in an inter-disciplinary team environment • Strong interpersonal skills and ability to build trust with community partners • Knowledgeable about cultural humility and other principles of trauma-informed care, person-centered care, evidence-based practice, and military cultural competence. • Willingness to commit to VRR's organizational values (Integrity, Compassion and Respect) and operational principles (e.g., holistic, person-centered, evidence-based care) Supervisory relationships • Reports directly to Clinical Director. • Provide direct supervision to 7 - 12 Peer Support Specialists. • Provides direct support to Community Integration Program. • Provides mentorship and support to all Peer Support Specialists. Amount of travel and any other special conditions or requirements: • State & local travel required (estimated 500 miles per month) • Reliable transportation and state-mandated minimum vehicle insurance coverage FLSA status • Salary, Exempt Hours per day or week: • Full-time position at 1.0 FTE (40 hours a week) Powered by JazzHR dt QREAlbII
    $64k-115k yearly est. 30d ago
  • Client Support

    Del Toro Loan Servicing Inc.

    Technical support specialist job in Mobile, AL

    Job Description Do your job and you will go far here
    $36k-51k yearly est. 25d ago
  • Shopfloor OT/IT support Technician

    Tata Consulting Services 4.3company rating

    Technical support specialist job in Mobile, AL

    Must Have Technical/Functional Skills Interaction with Team members for knowledge sharing, knowledge transition and issue resolution Stakeholder management, share regular updates and assist in preparing operational reports Triaging of issues and coordination with cross functional teams for timely resolution Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) Maintaining agreed SLA levels and assuring Quality of delivery at all times Adhere to shift rotation plan and Operating model Interaction with SME's on functional issues Coordinate communications between suppliers, OEM, and business stakeholders for their particular area Tracks and report progress to stakeholders Working experience in "ServiceNow" and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes Shift timings : Monday to Friday:Morning 6:00 am till 2:30 pm, Afternoon 3:00 pm till 23:30 On-Call support beyond Office hours Extended Shift timings and Weekend working based on customer requirements Roles & Responsibilities Day to day incident monitoring and resolution (Service Now preferred) Interaction with client (IT & Business users) on functional issues Triaging of issues and coordination with cross functional teams for timely resolution Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) Maintaining agreed SLA levels and assuring Quality of delivery at all times Adhere to shift rotation plan and Operating model Interaction with SME's on functional issues Coordinate communications between suppliers, OEM, and other IT stakeholders for their particular area Tracks and report progress to stakeholders Willing to work in shifts, this is mandatory Base Salary Range: $63,400 - $80,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $63.4k-80k yearly 24d ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Technical support specialist job in Mobile, AL

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $63.2k-98.4k yearly 37d ago
  • ____Technical Support - Mobile, AL -April 2025

    Keltia Design, Inc.

    Technical support specialist job in Mobile, AL

    We are always looking forward to receiving resumes from candidates with skills and technical experience in the aerospace sector. We are very happy to receive speculative resumes if you are looking for a career change within the aerospace industry. Our flexible recruitment services will provide you with the following employment options: * Contract * Contract to Direct * Direct Our experienced consultants are experts in their field and are well placed to advise you on all aspects of aerospace recruitment opportunities, and employment trends.
    $29k-50k yearly est. 2d ago
  • IT Oncology Informatics Specialist (Onsite in Mobile, AL)

    Infirmary Health 4.4company rating

    Technical support specialist job in Mobile, AL

    Overview Qualifications Minimum Qualifications: Bachelor's degree in one of the following: Health Informatics Computer Science Nursing Related healthcare discipline Working knowledge of clinical oncology/informatics Strong understanding of oncology clinical processes and terminology Proficiency with EHR systems and clinical databases Desired Qualifications: Experience with data analytics and interpretation of clinical data Licensure, Registration, Certification: Beacon and Research Certified through EPIC Responsibilities Serves as a liaison between Infirmary Health's (IH) oncology department and IT departments to ensure that technological resources and informatics systems effectively support oncological clinical practices and patient care which meets IH's standards of quality, efficiency, and desired outcomes. Implements, maintains, and optimizes electronic health records (EHR) and other clinical informatics systems to enhance the quality of cancer care provided by ICC.
    $61k-87k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Terrepower

    Technical support specialist job in Daphne, AL

    Responsibilities Provide in-person, virtual, and phone-based technical support to end users across the organization. Crosstrain on telephony systems, hardware, and application software within the IT environment. Identify hardware and software requirements based on user needs and recommend appropriate solutions. Install and configure computer hardware, peripheral devices, operating systems, networking components, and productivity software (e.g., Microsoft Office 365). Monitor and troubleshoot system performance issues such as slow response times or security breaches. Analyze user requirements and recommend technology solutions to improve business efficiency. Assist in the design, testing, and implementation of new software applications. Collaborate with network services and information systems teams to resolve complex IT issues. Maintain and administer user access via Active Directory, including account creation and permissions. Provide basic user training for system access and applications. Document updates, resolutions, and technical support activities via email, voice mail, or in-person communication. Perform other related duties as assigned. Minimum Qualifications BS in Information Systems, Computer Science or equivalent experience 3+ years of relevant experience in computer networking, operating systems and system support Minimum 2 years of experience supporting Windows OS, server hardware/software, and mobile platforms (Mac OS, iOS, Android). Minimum 2 years of hands-on experience with Active Directory. Minimum 2 years of help desk or desktop support experience. Proficiency in Microsoft Office 365 applications (Excel, Word, PowerPoint, Outlook). Minimum 2 years of experience with network infrastructure (basic troubleshooting, connectivity support).
    $38k-67k yearly est. Auto-Apply 53d ago
  • Level I LDAR Technician

    Team Industrial Services, Inc. 4.8company rating

    Technical support specialist job in Mobile, AL

    The ECS LDAR Technician is responsible for conducting air monitoring and emissions measurement activities, performing equipment calibrations and maintenance, and collecting and organizing field data for air quality compliance and emissions assessment program. Essential Job Functions * Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concerns * Performs all duties as assigned and adheres to TEAM's Core Values. * Performs EPA Method 21 hydrocarbon leak detection using a portable gas analyzer and electronic data collector. * Performs analyzer certification and calibration, and routine preventative maintenance to assure optimum operation of testing equipment. * Assures all activities for an assigned monitoring route are completed within a time frame consistent with TEAM's policies and procedures, assuring all components are monitored completely and are accurately reported. * Identifies leaks as prescribed by the applicable governing regulations and completes and attaches a leaking component tag to properly identify the leak source. * Performs visual assessments for evidence of leaking hydrocarbons, and report equipment with open-ended lines. * Maintains the identification system of LDAR components, and identifies and records changes in the LDAR component inventory. * Provides ECS reports daily and communicates with site-specific personnel and branch management regarding equipment changes. * Communicates with plant personnel as directed. * Performs other duties and responsibilities as assigned. Job Qualifications * High school diploma or equivalent required. * One (1) or more year's previous experience in an industrial or plant environment preferred. * Travel Requirements: 0%-25% Work Conditions * Position is based out of a branch or site location. * Field duties require indoor and outdoor work in a plant atmosphere * Interaction with other crew employees, as well as supervisors and client personnel * Working in plant and/or shop areas around production machinery with extreme noise levels * Must be able to wear safety equipment as required by the safety department for personal protection * May be at more than one job site in a day and must be able to tolerate climate changes * May be required to travel out of town on a periodic basis
    $30k-39k yearly est. Auto-Apply 22d ago
  • Support Technician

    Daveandbusters

    Technical support specialist job in Mobile, AL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly Auto-Apply 60d+ ago
  • IT Specialist

    Singing River Health System 4.8company rating

    Technical support specialist job in Pascagoula, MS

    Pascagoula Hospital | Full-Time | 1st | 2809 Denny Avenue Pascagoula, Mississippi, 39567 United States The IT Specialist is the first point of contact and will provide technical assistance, maintenance and repair to computer systems and hardware and network problem resolution to all Singing River Health System customers. The IT Specialist will guide users through step-by-step solutions, answer questions or resolve computer issues for users in person, via telephone or from a remote location and email or trouble request enquiries; and resolves or escalates system issues and problems. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal performance. The IT Specialist will troubleshoot problem areas in a timely and accurate manner and provide assistance where required, and utilize tools and following procedures or policies for handling support requests. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education: High School diploma or equivalent required. Associate's degree in a computer related field is preferred. License: N/A Certifications: N/A Experience: A minimum of two (2) years' experience providing end user online/phone support with PC hardware, troubleshooting and repair. Reports to: IT Specialist Manager Supervises: None Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have strong analytical and interpersonal skills. Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages. Must demonstrate ability to achieve successful outcomes in handling difficult situations and customers. Must demonstrate ability to teach customers over the phone. Must have knowledge of desktop operating systems, various software applications and basic hardware for the PC; principles and theories of network systems and management; internet technologies and products; basic methods/tools used to troubleshoot information processing system problems. The position requires traveling throughout the SRHS service area - with the employee providing his/her own transportation.
    $60k-84k yearly est. 60d+ ago
  • Hydroblast/Vacuum Technician Level 1 (Entry Level)

    Atlas Industrial Outsourcing LLC 4.0company rating

    Technical support specialist job in Mobile, AL

    Job DescriptionDescription: Hydro-blast/Vacuum Technician Level 1 (TECH 1) performs industrial hydro-blast, vacuum work, and associated labor in outages, shutdowns, turnarounds, and general maintenance scopes. The work takes place in advanced manufacturing and power generation facilities throughout the US. Hydro-blast/Vacuum Technician Level 1 (TECH 1) are required to travel, sometimes for long periods, to perform this work. · Adhere to the Atlas Core Values: Safety, Strong Work Ethic, Professionalism, and Honesty · Cooperate with Team Leader, coworkers, and customers in carrying out assigned work. · Safely perform general labor, as required, including but not limited to shoveling, raking, using pickaxe, using hand and/or power tools, carrying buckets, picking up trash, and wiping surfaces · Understand and use proper personal protective equipment for industrial hydro-blast and vacuum jobs. · Identify and properly use vacuum truck equipment and components. · Properly set up or assist in setting up vacuum projects. · Perform vacuum operations using flex hose and hard pipe. · Use the best safety practices relative to industrial vacuum work. · Operate Safety-T during vacuum operations. · Understand and use proper personal protective equipment for hydro-blasting jobs. · Be able to identify hydro-blasting equipment and components. · Properly set up or assist in setting up hydro-blasting projects. · Be able to identify and properly rig anti-withdrawal devices. · Use the best safety practices relative to hydro-blasting. · Work in confined spaces as required by project. · Work from heights greater than four feet wearing fall protection PPE as required by project. · Follow proper lock out/tag out procedure. · Be clean shaven as required by project. · Wear respiratory protection as required by project. · Assist with the implementation of worksite protection, by means of barricades, warning signs or cones. · Take action to replace PPE when it becomes damaged. · Take action to ensure proper housekeeping on jobsites. · Take action to remove any unauthorized personnel who enter a danger area. · Confirm that any personnel entering the barricade area shall wear the required PPE. · Stop work if equipment is improperly set up, missing components, or damaged/malfunctioning. · Stop work if there is a change in conditions that affect safety, if any existing hazard is ignored, or any new hazard is introduced. · Review JSA and provide input on identifying hazards and controls. · Follow all safe work habits in accordance with Company rules, OSHA regulations, and customer requirements. · Immediately report any unsafe conditions to Atlas Team Leader or customer supervision · Communicate regularly with Atlas Team Leader on progression of job and any complications that occur. Requirements: There are no minimum requirements to apply for the position of Tech 1 Provide satisfactory results of a pre-employment drug screen. Provide satisfactory results of a pre-employment background check. Successfully complete the Atlas Qualifying Program
    $27k-40k yearly est. 19d ago
  • Participant Support Specialist

    Employee Fiduciary 3.7company rating

    Technical support specialist job in Mobile, AL

    Requirements Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job). Ability to manage multi-line phone system. Ability to use general office equipment including computer keyboard by touch, voice mail system, copy machine, and printers A working knowledge of Microsoft Office software Ability to learn and maintain a working knowledge of Pension Pal software Effective communications skills with ability to handle difficult people or situations Ability to learn and understand company processes, procedures and standards Ability to handle multiple tasks effectively Ability to proficiently read, write and communicate clearly in English Ability to interact cordially and productively with all company employees Experience and Education Requirements: General business, accounting or finance degree preferred. Two years related work experience and accounting classes may be substituted for degree. Prior experience with Relius or similar software is a plus. Founded in 2004, Employee Fiduciary administers more than 3,400 401(k) plans nationwide. We have offices located in Mobile, AL and Saint Petersburg, FL. We charge flat, fully-transparent fees for all our services that are among the lowest in the industry. Employee Fiduciary understands the importance of attracting and retaining the best people. Our culture values and rewards hard work, innovative thinking and a customer-focused orientation. Our services are delivered with "best practices" in mind wherever possible to best ensure customer satisfaction. We offer competitive benefits, including medical, vacation pay and safe harbor 401(k) plan coverage. Compensation for this position will be based on experience and knowledge of required tasks.
    $37k-62k yearly est. 23d ago
  • Client Support Specialist

    Fastsigns 4.1company rating

    Technical support specialist job in Daphne, AL

    Benefits: Health, and Dental Insurance, Simple IRA Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm Fun Team Atmosphere Locally Woman Owned Support salespeople and the production team Coordinate installation and site visits Keep records of customer interactions with Hubspot Follow communication procedures, guidelines, and policies Proofread and quality check all production-ready artwork and orders. Provide additional support to the sales team, production, and administration as needed Bonuses Skills: Proven customer support experience CRM Software Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree or equivalent preferred Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $30k-40k yearly Auto-Apply 60d+ ago
  • Aerospace Customer Support Engineer (Contract)

    A and G, Inc. 4.7company rating

    Technical support specialist job in Mobile, AL

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus Commercial Aircraft is looking for an Aerospace Customer Service Engineer (Contract) to join our Engineering department based in Mobile, AL. The Customer Service Engineer is responsible for the creation of specific modification design data packages that are used to integrate pre-identified existing known (or close-to-known) design solutions to post-delivery aircraft. This data includes drawings and modification specification documents that are tailored for certification purposes (see MP/TRS and MAS shown below). The Retrofit Solutions Engineer is also accountable for the quality and on time availability of draft Service Bulletin deliverables related to the specific modification. Communicate directly and often with Systems Engineers and Production Managers to ensure quality, on-time delivery and production capacity. Meet the Team: Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you're interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world. Your Working Environment: The Engineering Center in Mobile, Alabama houses hundreds of Airbus engineers who assist in the design and development of Airbus commercial aircraft cabins, including aftermarket upgrades, reconfigurations and services of all product types across the globe. Your Challenges: Timely production of the Modification Proposal Technical Repercussion Sheet (MP/TRS) with pre and post modification sketching Retrieve/Create/Update/Check the aircraft drawings in Airbus engineering tool sets (manage subcontractor as applicable) Build the Certification Dossier for the MAS (Modification Approval Sheet) Prepare all elements required for the Service Bulletin writing phase, including "list of components" as needed and ensure all provided data are accurate Provide specific design solutions to meet technical requirements for modifications Ensure the Quality of the drafted Service Bulletin, including concurrent requirements cross-check Provide remote or on-site assistance during the working parties and answer any Service Bulletin customer query as necessary Act as a liaison between the engineering and service bulletin authoring team to ensure all level of technical discussions understood and respected by both parties Contribute to the Safety Management System established within the organization Contribute to the Quality Register System established within the organization Your Boarding Pass: Bachelor's Degree in Engineering. (Mechanical, Aerospace, Electrical or Civil Engineering) ~1+ years experience in an engineering classification. 10% travel (Domestic and International) involved US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license), Authorized to work in the US. Proficiency with G Suite. Team oriented - ability to work as a member of a team with other departments locally and internationally. Ability to read/write/speak English. Ability to communicate effectively (written and verbal) with both internal and external customers in a professional manner. Demonstrates a high level of listening and speaking capabilities with all levels of management, internal and external. Demonstrates a refined approach to communication that resolves problems, facilitates consensus, and focuses on objectives. Displays model writing skills for others to emulate Demonstrates simple and effective ways to communicate. Able to represent Engineering in presentations at Airbus related activities. Basic technical knowledge on overall Service Bulletin process Preferred: Master's Degree in an Engineering discipline Minor in Computer Science Experience in the aircraft customer service field (Airline experience, MRO experience, Maintenance experience, etc.) Airbus experience with various Airbus programs (A380, A350, LR, SA, WB) Data analysis Physical Requirements: Onsite or remote: 100% onsite Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings - part of daily job Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms - part of daily job Speaking: able to speak in conversations and meetings, deliver information and participate in communications.- part of daily job Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment - part of daily job Carrying: able to carry documents, drawings, electronic equipment up to 30lbs/14kgs. - part of daily job Lifting: able to lift documents, drawings, electronic equipment up to 30lbs/14kgs. - part of daily job Sitting: able to sit for long periods of time in meetings, working on the computer. - part of daily job Standing: able to stand for discussions in offices - part of daily job Travel: able to travel independently and at short notice. - as required based on job needs Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office areas including uneven surfaces. - part of daily job This role requires US Person status under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license) This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. Take your career to a new level and apply online now! This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: Agency / Temporary Experience Level: Professional Remote Type: On-site Job Family: Customer Eng.&Technical Support&Services ------ ------ Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $47k-74k yearly est. Auto-Apply 24d ago
  • Aerospace Customer Support Engineer (Contract)

    Airbus 4.9company rating

    Technical support specialist job in Mobile, AL

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** * Notice: Know Your Rights: Workplace Discrimination is Illegal * Notice: Pay Transparency Nondiscrimination (English) * Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus Commercial Aircraft is looking for an Aerospace Customer Service Engineer (Contract) to join our Engineering department based in Mobile, AL. The Customer Service Engineer is responsible for the creation of specific modification design data packages that are used to integrate pre-identified existing known (or close-to-known) design solutions to post-delivery aircraft. This data includes drawings and modification specification documents that are tailored for certification purposes (see MP/TRS and MAS shown below). The Retrofit Solutions Engineer is also accountable for the quality and on time availability of draft Service Bulletin deliverables related to the specific modification. Communicate directly and often with Systems Engineers and Production Managers to ensure quality, on-time delivery and production capacity. Meet the Team: Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you're interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world. Your Working Environment: The Engineering Center in Mobile, Alabama houses hundreds of Airbus engineers who assist in the design and development of Airbus commercial aircraft cabins, including aftermarket upgrades, reconfigurations and services of all product types across the globe. Your Challenges: * Timely production of the Modification Proposal Technical Repercussion Sheet (MP/TRS) with pre and post modification sketching * Retrieve/Create/Update/Check the aircraft drawings in Airbus engineering tool sets (manage subcontractor as applicable) * Build the Certification Dossier for the MAS (Modification Approval Sheet) * Prepare all elements required for the Service Bulletin writing phase, including "list of components" as needed and ensure all provided data are accurate * Provide specific design solutions to meet technical requirements for modifications * Ensure the Quality of the drafted Service Bulletin, including concurrent requirements cross-check * Provide remote or on-site assistance during the working parties and answer any Service Bulletin customer query as necessary * Act as a liaison between the engineering and service bulletin authoring team to ensure all level of technical discussions understood and respected by both parties * Contribute to the Safety Management System established within the organization * Contribute to the Quality Register System established within the organization Your Boarding Pass: * Bachelor's Degree in Engineering. (Mechanical, Aerospace, Electrical or Civil Engineering) * ~1+ years experience in an engineering classification. * 10% travel (Domestic and International) involved * US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license), Authorized to work in the US. * Proficiency with G Suite. * Team oriented - ability to work as a member of a team with other departments locally and internationally. * Ability to read/write/speak English. * Ability to communicate effectively (written and verbal) with both internal and external customers in a professional manner. * Demonstrates a high level of listening and speaking capabilities with all levels of management, internal and external. * Demonstrates a refined approach to communication that resolves problems, facilitates consensus, and focuses on objectives. * Displays model writing skills for others to emulate * Demonstrates simple and effective ways to communicate. * Able to represent Engineering in presentations at Airbus related activities. * Basic technical knowledge on overall Service Bulletin process Preferred: * Master's Degree in an Engineering discipline * Minor in Computer Science * Experience in the aircraft customer service field (Airline experience, MRO experience, Maintenance experience, etc.) * Airbus experience with various Airbus programs (A380, A350, LR, SA, WB) * Data analysis Physical Requirements: * Onsite or remote: 100% onsite * Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings - part of daily job * Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms - part of daily job * Speaking: able to speak in conversations and meetings, deliver information and participate in communications.- part of daily job * Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment - part of daily job * Carrying: able to carry documents, drawings, electronic equipment up to 30lbs/14kgs. - part of daily job * Lifting: able to lift documents, drawings, electronic equipment up to 30lbs/14kgs. - part of daily job * Sitting: able to sit for long periods of time in meetings, working on the computer. - part of daily job * Standing: able to stand for discussions in offices - part of daily job * Travel: able to travel independently and at short notice. - as required based on job needs * Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office areas including uneven surfaces. - part of daily job This role requires US Person status under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license) This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. Take your career to a new level and apply online now! This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: Agency / Temporary Experience Level: Professional Remote Type: On-site Job Family: Customer Eng.&Technical Support&Services * ----- * ----- Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $61k-77k yearly est. Auto-Apply 24d ago
  • Certified Peer Support Specialist

    Health Connect America 3.4company rating

    Technical support specialist job in Moss Point, MS

    Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The Peer Support Specialist provides peer support services to assigned clients. Use personal recovery experience as a tool. Provide family and community education. Serve as a role model and mentor. Provide support and encouragement to peers. Navigate/link individuals to community resources such as housing, social services, education and employment assistance, health services, etc. Lead recovery education and activities. Develop a Wellness Recovery Action Plan (WRAP) that focuses on strategies for reaching personal goals, crisis planning, and relapse prevention. Facilitate peer support groups. Provide opportunities for socialization in the community. Provide outreach to people who have frequent inpatient hospitalizations. Provide outreach to people who have failed to engage with the behavioral health system. Assist individuals to develop and implement a person-centered individual service plan. Support individuals through the intake process. Educate individuals on changes in health care reform. Help individuals understand their benefits. Help individuals who seek SSI/SSDI benefits by taking them through the SOAR process. Support people through discharge. Follow up after discharge (in-person, when needed). Empower others by helping them identify their strengths, support, resources and skills. Work as a wraparound facilitator (MS Only). Provide case management and coordination of services to assist other workers/staff on the case. Qualifications Must be at least 18 years old. Must have lived experience with mental health conditions and/or substance use disorders, be in recovery, open-minded, and willing to share personal recovery stories publicly to help others. Must be a High School Graduate or have GED. Must have a valid driver's license in state of employment with a safe driving record. Successful completion of state-specific Peer Specialist Training and Certification is required to ensure proficiency in peer support roles. Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
    $33k-43k yearly est. Auto-Apply 17d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in McIntosh, AL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-42k yearly est. 11h ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Mobile, AL?

The average technical support specialist in Mobile, AL earns between $26,000 and $68,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Mobile, AL

$42,000
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