Technical support specialist jobs in Morristown, TN - 108 jobs
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IT Support Systems Analyst
Kodiak Construction Recruiting & Staffing
Technical support specialist job in Knoxville, TN
IT Systems Support Analyst
Compensation: $72,000-$80,000 annually
Schedule: Full-Time | Onsite
Our client is seeking an IT Systems Support Analyst to serve as the front line of technicalsupport for internal users. This role is hands-on, people-facing, and critical to keeping daily operations running smoothly. You'll troubleshoot issues, manage service tickets, and support a wide range of hardware, software, and network systems in a fast-paced office environment.
Key Responsibilities
Log, prioritize, and resolve help desk tickets in a timely manner
Diagnose and troubleshoot hardware, software, and connectivity issues
Provide in-person, phone, and email support to end users
Configure, deploy, and maintain desktops, laptops, peripherals, and mobile devices
Support Microsoft 365, Windows 10/11, and common enterprise applications
Manage new user onboarding and employee offboarding
Perform routine software updates, patches, and device replacements
Assist with mobile device management (MDM)
Coordinate with vendors and escalate complex issues when needed
Document solutions, develop troubleshooting checklists, and recommend preventative improvements
Required Qualifications
1-5 years of experience in an end-user IT support or help desk role
Strong troubleshooting and customer service skills
Working knowledge of Windows OS, Microsoft 365, and desktop hardware
Basic networking knowledge (TCP/IP, DNS, DHCP, VPNs)
Experience supporting mobile devices (iOS preferred)
Ability to communicate technical information clearly to non-technical users
Education:
Associate degree in an IT-related field preferred
Bachelor's degree or technical certifications a plus
Work Environment
In-office support role with frequent user interaction
Regular prioritization of multiple requests and interruptions
Occasional lifting of IT equipment up to 40 lbs
Why This Role Matters
This position is the connective tissue between technology and the people who rely on it every day. You'll directly impact productivity, employee experience, and operational continuity by keeping systems stable, users supported, and problems solved before they snowball.
$72k-80k yearly 2d ago
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Morristown, TN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 5d ago
Technical Support Analyst I
Centriworks 4.1
Technical support specialist job in Knoxville, TN
Location: Knoxville, TN Job Type: Full-Time Industry: MIT Services
About the Role
Are you passionate about solving technical problems and helping people? Join our team as a TechnicalSupport Analyst I, where you'll be the first point of contact for users experiencing issues with their technology. This entry-level role is perfect for individuals who enjoy troubleshooting, delivering excellent customer service, and growing their IT career in a fast-paced, team-oriented environment.
What You'll Do
Respond to user inquiries via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues
Provide clear, step-by-step technical guidance to users
Escalate complex issues to senior support or specialized teams
Document support interactions and resolutions
Assist with software installations, updates, and configurations
Deliver remote support and maintain high levels of professionalism
Collaborate with IT teams to resolve recurring issues
What You Bring
Education & Certifications
Associate's degree in Computer Science, Information Technology, or a related field
Certifications (preferred but not required):
CompTIA A+
CompTIA Network+
CompTIA Security+
MS-900 Microsoft 365 Fundamentals
Experience & Technical Skills
0-2 years in a technicalsupport or help desk role
Basic understanding of networking, operating systems (Windows/mac OS), and common software applications
Familiarity with ticketing systems and remote support tools
Soft Skills
Strong communication and interpersonal skills
Analytical thinking and problem-solving ability
Patience and customer service orientation
Preferred Qualifications
Exposure to ITIL practices or certification
Experience with cloud platforms (e.g., Microsoft 365)
Experience in IT ticketing systems
Ability to work in a fast-paced, team-oriented environment
Multilingual skills for diverse support environments
Why Join Us?
We're a technology service provider committed to delivering exceptional support and innovation. As a TechnicalSupport Analyst I, you'll be part of a collaborative team that values growth, learning, and customer satisfaction. You'll gain hands-on experience, receive mentorship, and have opportunities to advance your career.
Career Path Opportunities
TechnicalSupport Analyst II - Handle more complex issues and specialize in systems
Senior TechnicalSupport Analyst - Contribute to product development and advanced troubleshooting
Ready to Apply?
If you're eager to start or grow your career in IT support, we'd love to hear from you. Apply today and become part of a team that's making technology work better for everyone.
$40k-73k yearly est. 31d ago
IT Help Desk Support - Level II (Managed Services Provider / MSP)
K2 Staffing
Technical support specialist job in Knoxville, TN
Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$36k-59k yearly est. 60d+ ago
IT Help Desk Support - Level II (Managed Services Provider / MSP)
K2 Staffing, LLC
Technical support specialist job in Knoxville, TN
Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$36k-59k yearly est. 5d ago
Help Desk Technician
Applylogic Consulting Group
Technical support specialist job in Clinton, TN
ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems.
We're looking for talented Help Desk Technicians to join our team in Clinton, TN. This position supports a dynamic government client and provides Tier I technical assistance to end users. The ideal candidate is customer-focused, detail-oriented, and eager to grow their IT skills in a mission-driven environment. Candidates must be available to support a 24/7/365 service desk schedule.
Work Location:
Onsite - Work from one of our office locations.
Clearance:
Must be US citizen with the ability to obtain a Public Trust security clearance.
Primary Roles and Responsibilities:
Provide first-level technicalsupport to end users by diagnosing and resolving basic hardware, software, and network issues.
Log all service requests and incidents in the ticketing system and ensure accurate, timely updates.
Follow established troubleshooting procedures and escalate issues as needed to higher-level support teams.
Deliver exceptional customer service by communicating clearly, staying professional under pressure, and maintaining a positive attitude.
Support standard operating procedures and contribute to the overall effectiveness of the service desk.
Required Knowledge and Experience:
High school diploma or equivalent.
0-2 years of experience in a technicalsupport or customer service environment.
Basic understanding of computers, software, and network functionality.
Strong interpersonal and communication skills, with an ability to explain solutions in plain language.
Preferred Education, Experience, & Skills:
Prior help desk or call center experience.
Familiarity with Microsoft 365, Active Directory, or ticketing systems such as ServiceNow.
CompTIA A+ or equivalent certification.
Strong multitasking and problem-solving skills in a fast-paced environment.
$36k-59k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support specialist job in Knoxville, TN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-39k yearly est. 1d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical support specialist job in Knoxville, TN
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$30k-40k yearly est. 60d+ ago
Help Desk Analyst
Stand Out for Good
Technical support specialist job in Knoxville, TN
Corporate Office - Knoxville, TN
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 38 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home décor and gifts.
Our Mission
“Stand Out. For Good”. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
The Role
The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues. This individual will also be part of future technology projects.
Primary Responsibilities
Answer all calls for help either by phone, chat, email, or portal entry using ticketing platform
Manage and prioritize central ticketing queue to ensure timely resolution of issues
Perform troubleshooting through diagnostic techniques for retail stores, distribution centers, and home office locations
Walk Guest through problem solving process
Determine the best solution based on issues and details provided by Guests
Install, modify, and repair computer hardware and software
Facilitate and direct resolution with on site technicians or vendors as needed
Provide accurate information on IT products or services
Follow up and update Guest on status of issues
Maintain the highest level of guest service
Record events, problems and resolution in logs
Identify and escalate situations requiring urgent attention
Writing and editing technical documentation
Additional special projects as assigned
Skills and Abilities
Exceptional time management, facilitation, and organizational skills
Strong interpersonal skills and excellent verbal and written communication skills
Customer oriented and cool under pressure
Problem solving mindset
Experience with any system support ticketing platform
Experience with installing, configuring, administering and troubleshooting a wide range of desktop hardware and software
Experience with troubleshooting printers, scanner and various other peripherals
Knowledge of networking hardware including routers, switches and VPN appliances
Retail industry experience
Education and Experience
CompTIA A+ certification or ability to earn certification within 1 year of employment
Associate's degree in a technology focused area
1-2 years in a customer service focused role
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022
$29k-42k yearly est. Auto-Apply 60d+ ago
IT Technician Tier 1
Sees Management LLC 4.5
Technical support specialist job in Knoxville, TN
Job DescriptionDescription:
ABOUT US:
Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training.
POSITION SUMMARY:
The IT Tech Tier I is responsible for providing first-level technicalsupport to end users across the organization. This role involves troubleshooting hardware and software issues, assisting with system access, and ensuring timely resolution of IT-related problems. The IT Tech Tier I works closely with the IT team to maintain system functionality and deliver excellent customer service to internal staff.
KEY RESPONSIBILITIES:
Respond to help desk tickets and provide technicalsupport for hardware, software, and network issues.
Troubleshoot and resolve issues related to desktops, laptops, printers, and mobile devices.
Assist with user account setup, password resets, and access permissions.
Install, configure, and update software applications and operating systems.
Document support activities and resolutions in the ticketing system.
Escalate complex issues to Tier II or Tier III support as needed.
Maintain inventory of IT equipment and assist with asset tracking.
Support onboarding and offboarding processes for employees.
Provide basic training and guidance to users on IT systems and tools.
Ensure compliance with IT policies and data security protocols.
REQUIREMENTS:
Associate's degree in Information Technology or related field preferred.
1+ year of experience in IT support or help desk role.
Basic understanding of Windows OS, Microsoft Office, and common IT systems.
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication abilities.
Ability to work independently and manage multiple tasks.
Familiarity with ticketing systems and remote support tools.
Willingness to learn and adapt to new technologies.
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Analytical mind- capable of out-of-the-box thinking to solve problems.
Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
OWNERSHIP SKILLS:
Help foster a positive workplace environment that encourages accountability, collaboration and transparency.
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.
Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.
Aligning job responsibilities and projects with the company's goal and mission.
Pro-active measures in daily work that anticipates problems and develops solutions.
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.
Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.
Share responsibility for actively maintaining "workload items" for clinical and support buckets.
PHYSICAL REQUIREMENT:
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time
COGNITIVE REQUIREMENT:
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
BENEFITS & PERKS:
Generous PTO allowance
Holiday Pay
Health, Dental & Vision
Life Insurance
Short-term disability
Long-term disability
401k with discretionary match
Uniform Allowance (clinic only)
Professional Development
SEES Group LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
Requirements:
$35k-58k yearly est. 5d ago
IT Help Desk Tech
First Horizon 3.9
Technical support specialist job in Maryville, TN
No sponsorship will be provided for this role.
Weekly Scheduled Hours: Monday - Friday 9am- 6pm ET
The Level 1 Help Desk Technician is responsible for providing technicalsupport for First Horizon Bank employees who rely on technology to be the best at serving our customers.
Technicians will perform the essential tasks listed below:
Provide support for technology issues, including personal computers, printers and multi-functional devices, application support, software installs, password and access support, backup file restorations, email issues, internet access, and wireless device support as well as support for applications that are specific to the financial industry.
Provide support identified above through various channels, including Remote Desktop Management systems, Active Directory, Microsoft SCCM, CA ITCM, etc.
Provide accurate and complete description of the issue, inquiry or request in call record or incident management tracking application.
Follow step-by-step problem solving instructions prescribed in application run books, as well as perform necessary research for undocumented solutions as required.
Determine when field support is necessary and dispatch appropriate vendors.
Contribute to internal knowledge base, according to normal support triage, research and documentation.
Level 1 technicians escalate issues as necessary to Level 2 technicians.
Job Requirements (Knowledge, Skills and Abilities):
Good foundation of technical Knowledge and experience in troubleshooting a wide variety of PC hardware and software issues, is required.
Other areas of knowledge such as networking, database, server/client relationships is a plus.
Requires excellent customer service skills, analytical skills, sound judgment, and the ability to work effectively with end users, and IT team members and vendor partners
Experience working in an inbound help desk environment to include knowledge of responsibilities, processes, and procedures.
Excellent verbal and written communications skills
Excellent interpersonal and professional interaction skills
Self-motivated and directed, capable of independent decision making and prioritization of tasks
Knowledge of ServiceNow a plus
Minimum of 1 year in a similar job function required
Degree in IT related field or technical certifications a plus
Environment:
Work in performed in an office environment
Travel is rare but may be required as needed (less than 10%)
After hours availability required as needed for all helpdesk staff
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
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$42k-55k yearly est. 7d ago
Infrastructure Technology Support Technician
Engineeredcabs
Technical support specialist job in Greeneville, TN
The Infrastructure Technology SupportTechnician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business.
KEY RESPONSIBILITIES:
Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments.
Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security.
Provide one-on-one user training and ensure compliance with company policies.
Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications.
Manage and prioritize end-user support requests through the Help Desk ticketing system.
Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications.
Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users.
Collaborate with other Corporate IT members and 3
rd
party vendors to design, implement, and maintain company-wide IT strategies and standards.
Promote and drive adoption of standardized infrastructure, business systems, and best practices.
Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness.
Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders.
KEY SKILLS AND COMPETENCIES:
Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred).
Experience with system administration, server management, and cloud services (Microsoft 365 / Azure).
Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support.
Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues.
Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking.
Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation.
Strong written and verbal communication and interpersonal skills; ability to mentor and train users.
Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Post-secondary education in a related field preferred but not required.
Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred.
Hands-on experience with:
Microsoft Active Directory, Windows Server and Win Client OS
VMware or another Hypervisor, and virtual server management
Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.)
Microsoft 365 tenancy
Azure, AWS, OCI or other cloud infrastructure
Ring Central or other VoIP telephony
Demonstrated success in delivering business value through IT-enabled solutions.
Strong project management skills with the ability to oversee multiple initiatives simultaneously.
Proven vendor management experience.
Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable.
WORKING CONDITIONS/OTHER:
Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday
On-call availability for off-shift issues as required.
Occasional travel to other facilities may be required.
This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%.
Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding)
Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens.
Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities.
This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
$31k-54k yearly est. 15h ago
Caregiver Needed: Support for an Adult Client - Kingsport, TN
Herewith Caregivers
Technical support specialist job in Church Hill, TN
Job DescriptionCaregiver Needed: Support for an Adult Client - Kingsport, TN Pay Rate: $16/hour Schedule: Monday, Wednesday, Friday | 9:00 AM to 1:00 PM
(or 9:30 AM to 1:30 PM)
We're looking for a dedicated and caring caregiver to provide long-term companion care for a female client in Kingsport, TN. The ideal caregiver will offer consistent support, empathy, and reliability to help maintain the client's comfort and independence.
Client Overview:
Clear-minded and enjoys meaningful conversation and companionship
Wheelchair-bound; requires assistance with transfers and mobility support
Assistance needed with feeding and occasional transportation for doctor's appointments and short outings
May need caregiver to accompany during vacations for continued support
Qualifications
Minimum 1 year of caregiving experience (professional or personal) with total-care or mobility-limited clients
Physically capable of performing safe transfers and hands-on care
CPR/First Aid certification required
Reliable transportation and proof of insurance
Must pass a background check
Dependable, patient, and compassionate communicator
If you're compassionate, dependable, and committed to providing respectful and supportive care, we'd love to hear from you.
Hiring info:
We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide:
✔️ Free background checks for all applicants
✔️ A professional helper profile to apply for jobs easily
✔️ Real-time job notifications for opportunities in your area
✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments
Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others.
Get started today and make a meaningful impact in your community!
Learn more about Herewith at *****************************
$16 hourly 14d ago
Desktop Support Technician
NTT Data 4.7
Technical support specialist job in Knoxville, TN
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop SupportTechnician to join our team in Knoxville, Tennessee (US-TN), United States (US).
The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.
This position will be a Client based position working at a client site.
Job Responsibilities Include:
* Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals.
* Windows, troubleshooting, diagnosing, imaging/deployment and software installation.
* Serves as company liaison with customer on administrative and technical matters.
* Provide technicalsupport and incident management service desk functions (Service Now)
* Reviews, troubleshoots, and approves operational quality desktops, notebooks, and associated peripherals (Windows 7, 10 and 11 OS)
* Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10, 11 )
* Diagnoses and resolves product performance problems.
* Performs maintenance and repair services (basic break fix for desktops, laptops.)
* Instructs customers in the operation and maintenance of basic Windows.
Basic Qualifications:
* 3+ years desktop/technical Windows support experience
Preferred Skills:
* ServiceNow ticketing system (or similar ticketing system)
* Office 365 support
* Windows troubleshooting, diagnosing, imaging/deployment and software installation.
* Installation/Troubleshooting of Software/Hardware
* Proven customer service background
* Able to comprehend and follow verbal and written technical instructions and scripts.
* A+ certification or equivalent skill set
* Individual must have ability to receive calls during the normal business day and after hours.
* Physically able to lift and move Enterprise and Client technology hardware in our customer environment.
* Excellent verbal and written communication skills with emphasis in customer service
* Excellent interpersonal skills and ability to work collaboratively in a team environment
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
$50k-64k yearly est. Auto-Apply 13d ago
PC Technician - Clinch River Regional Library
Human Resources Division 3.8
Technical support specialist job in Clinton, TN
PC Technician Regional Libraries Tennessee Department of State Tennessee State Library and Archives Clinton, TN Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment.
Supervisor: Assistant Director of Information Technology
Summary: An employee in this classification performs information systems technicalsupport work as required for the public libraries in the regional library systems. The employee will be assigned to work in a specific regional library and with specific public libraries in Tennessee. The employee will be expected to attend meetings and training programs at the State Library and Archives in Nashville or in other areas of the state.
Duties/Responsibilities
Assist public libraries with system and software updates, computer maintenance, and software licensing.
Assist Network Services Consultants with large project implementations, which may include assisting with paperwork, unpacking and setting up equipment, installing software, imaging hard drives, and training public library staff.
Assist with automated library systems.
Perform as coordinator for assigned region on the Information Systems Plan.
Perform as coordinator with SOS Information Technology and Fiscal Office for the surplus state property.
Interact effectively with public library personnel.
Provide technical training on a wide variety of subjects in one-on-one training, group settings, or webinars.
Assist assigned regional library as scheduled with non-Information Technology duties.
Monitor and respond quickly and effectively to requests received through the Secretary of State's IT Call Center/Helpdesk.
Perform other duties as assigned.
Minimum Qualifications
Education and Experience
Graduation from an accredited college or university. A degree in information systems, computer technology, computer science, or another related field of study is desirable and will be given preference.
At least two (2) years of experience in computer hardware, software, applications programming, user or system requirements analysis, the field of Information Technology analysis, design, development, and maintenance, or related experience in the successful implementation and maintenance of Information Technology.
A+ and/or Network+ certification is desirable and will be given preference.
Experience and education in the following areas may substitute for the required degree on a year-for-year basis: (1) one year experience in a public or regional library (required), and/or (2) diagnostic software/hardware technicalsupport, and/or (3) hardware installation of computers and peripherals.
Knowledge and Abilities
Experience in a library setting is desirable.
Proficient in Microsoft Office, library circulation/management systems, anti-virus software, security software such as Clean Slate, and Microsoft Windows.
Proven ability to teach and train adults.
Ability to provide basic troubleshooting over the phone.
Ability to demonstrate a basic understanding of ethernet and wireless networking.
An employee in this classification must be a team player with strong interpersonal skills capable of working well with public librarians and state staff.
Ability to work unsupervised in a conscientious manner.
Ability to work effectively in a mobile work environment.
Physical Requirements
Must have and maintain a valid driver's license, a good driving record, and be willing and able to travel independently throughout the state, including occasional overnight travel.
Ability to handle boxes and equipment weighing a minimum of forty (40) pounds.
Requires normal visual acuity and field of vision, hearing, and speaking.
Health, safety, and collections security
Assist the organization in creating a safe and healthy working environment by working safely with the equipment provided.
Follow instructions given for health and safety purposes and immediately report any unsafe working practices or hazardous working conditions.
Take whatever measures are necessary to protect materials, property, and/or collections from loss, mutilation, or theft.
Salary: $45,000 annually plus the State of Tennessee benefits package.
$45k yearly Auto-Apply 31d ago
IT Intern
Asmglobal
Technical support specialist job in Knoxville, TN
Legends Global Knoxville: Knoxville Convention Center & World's Fair Exhibition Hall is a premier event venue in Knoxville, TN, hosting a diverse range of conferences, trade shows, concerts, and public events. We are committed to providing seamless experiences for our guests and clients, and our IT department plays a critical role in ensuring the smooth operation of all technical aspects, from network infrastructure to audio-visual support.
The Opportunity: Are you a highly motivated and tech-savvy student looking to gain hands-on experience in a dynamic IT environment? Legends Global Knoxville is seeking an enthusiastic IT Intern to join our team. This internship offers a unique opportunity to learn about event technology, network administration, user support, and the specific IT needs of a large-scale convention center. You'll work alongside experienced IT professionals, contributing to real-world projects and providing essential support for our operations. Position will last up to 4 months.
Key Responsibilities: As an IT Intern, you will assist our IT department with a variety of tasks, which may include:
TechnicalSupport: Provide first-level technicalsupport to staff and guests, troubleshooting hardware, software, and network issues.
Hardware & Software Maintenance: Assist with the setup, configuration, maintenance, and inventory of computers, printers, audiovisual equipment, and other IT assets.
Network Assistance: Support network operations, including monitoring network performance, assisting with cable management, and troubleshooting connectivity issues.
Event Technology Support: Help with the deployment and support of IT solutions for various events, including Wi-Fi setup, presentation equipment, and digital signage.
Documentation: Assist in creating and updating IT documentation, including user guides, troubleshooting procedures, and inventory records.
System Administration Support: Provide basic support for various operating systems (Windows, mac OS) and applications (Microsoft Office Suite, specialized event software).
Special Projects: Participate in and support IT projects as assigned, gaining exposure to new technologies and initiatives.
Qualifications:
Currently enrolled in an Associate's or Bachelor's degree program in Information Technology, Computer Science, Networking, or a related field.
Strong interest in information technology and a desire to learn about various IT disciplines.
Basic understanding of computer hardware, software, and networking concepts.
Familiarity with Windows operating systems and Microsoft Office Suite.
Excellent problem-solving skills and a strong attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Strong communication and interpersonal skills, with a customer service-oriented approach.
Ability to lift and move up to 25 pounds, and comfortable working in various physical environments (e.g., server rooms, event floors).
Bonus Points (Not Required, But a Plus!):
Experience with ticketing systems or IT service management tools.
Basic understanding of AV equipment and technologies.
Prior experience in a customer service or event-related role.
What We Offer:
Valuable hands-on experience in a dynamic and unique IT environment.
Mentorship from experienced IT professionals.
Exposure to a wide range of technologies and IT challenges.
Opportunity to contribute to major events and operations.
A fun and supportive team environment.
To Apply
Recruiter- Kristy Todd
Legends Global Knoxville: Knoxville Convention Center
701 Henley Street, Knoxville, TN 37902
Applicants that need reasonable accommodations to complete the application process may contact ************.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$29k-42k yearly est. Auto-Apply 1d ago
PC Technician - Clinch River Regional Library
Human Resources Division-Office of Tennessee Secretary of State
Technical support specialist job in Clinton, TN
Job DescriptionPC Technician Regional Libraries Tennessee Department of State Tennessee State Library and Archives Clinton, TN Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment.
Supervisor: Assistant Director of Information Technology
Summary: An employee in this classification performs information systems technicalsupport work as required for the public libraries in the regional library systems. The employee will be assigned to work in a specific regional library and with specific public libraries in Tennessee. The employee will be expected to attend meetings and training programs at the State Library and Archives in Nashville or in other areas of the state.
Duties/Responsibilities
Assist public libraries with system and software updates, computer maintenance, and software licensing.
Assist Network Services Consultants with large project implementations, which may include assisting with paperwork, unpacking and setting up equipment, installing software, imaging hard drives, and training public library staff.
Assist with automated library systems.
Perform as coordinator for assigned region on the Information Systems Plan.
Perform as coordinator with SOS Information Technology and Fiscal Office for the surplus state property.
Interact effectively with public library personnel.
Provide technical training on a wide variety of subjects in one-on-one training, group settings, or webinars.
Assist assigned regional library as scheduled with non-Information Technology duties.
Monitor and respond quickly and effectively to requests received through the Secretary of State's IT Call Center/Helpdesk.
Perform other duties as assigned.
Minimum Qualifications
Education and Experience
Graduation from an accredited college or university. A degree in information systems, computer technology, computer science, or another related field of study is desirable and will be given preference.
At least two (2) years of experience in computer hardware, software, applications programming, user or system requirements analysis, the field of Information Technology analysis, design, development, and maintenance, or related experience in the successful implementation and maintenance of Information Technology.
A+ and/or Network+ certification is desirable and will be given preference.
Experience and education in the following areas may substitute for the required degree on a year-for-year basis: (1) one year experience in a public or regional library (required), and/or (2) diagnostic software/hardware technicalsupport, and/or (3) hardware installation of computers and peripherals.
Knowledge and Abilities
Experience in a library setting is desirable.
Proficient in Microsoft Office, library circulation/management systems, anti-virus software, security software such as Clean Slate, and Microsoft Windows.
Proven ability to teach and train adults.
Ability to provide basic troubleshooting over the phone.
Ability to demonstrate a basic understanding of ethernet and wireless networking.
An employee in this classification must be a team player with strong interpersonal skills capable of working well with public librarians and state staff.
Ability to work unsupervised in a conscientious manner.
Ability to work effectively in a mobile work environment.
Physical Requirements
Must have and maintain a valid driver's license, a good driving record, and be willing and able to travel independently throughout the state, including occasional overnight travel.
Ability to handle boxes and equipment weighing a minimum of forty (40) pounds.
Requires normal visual acuity and field of vision, hearing, and speaking.
Health, safety, and collections security
Assist the organization in creating a safe and healthy working environment by working safely with the equipment provided.
Follow instructions given for health and safety purposes and immediately report any unsafe working practices or hazardous working conditions.
Take whatever measures are necessary to protect materials, property, and/or collections from loss, mutilation, or theft.
Salary: $45,000 annually plus the State of Tennessee benefits package.
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$45k yearly 33d ago
Specialist, IT Purchasing-Inventory
Tennessee Board of Regents 4.0
Technical support specialist job in Knoxville, TN
Title: Specialist, IT Purchasing-Inventory
Department: Information Technology
Number of Positions: 1
Classification: 3/On Campus
#: 651140
Type of Appointment: Non-Exempt
Pay Rate: $37,720 - $46,170/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references.
Reference check requirements: Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.
Position Summary: This position provides technical - clerical support for the entire Information Technology department and maintains information and records relevant to related inventory and purchasing. Prepares purchase requisitions for a wide variety of college technical systems and has primary responsibility for initiating ongoing annual maintenance for these systems from all departments within Information Systems. This position administers the extensive inventory of thousands of items of equipment across all campus locations.
Essential Functions:
50% Coordinate purchases with various departments and monitor these orders. Assist with tracking IT budget expenditures and assist with resolution of issues related to ongoing maintenance contracts with a variety of vendors.
20% Maintain hardware and software inventory related to Technology Access Fee and IT purchases. Assist with ongoing equipment surplus and equipment donations to other institutions.
10% Prepare and maintains IT departmental forms including accumulated leave balances, travel requests and claims, petty cash vouchers. Maintain documentation related to IT department as required.
10% Manage all enterprise level software licenses. Work with vendors to ensure contracts are current and reflect needs specified by staff.
10% Assist Chief Information Officer with various projects as needed within the department. Makes arrangements for travel, conferences, appointment, special events or other business activities; keeps appointment schedule and develops itineraries. Other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Job Requirements:
High school diploma or GED required. Associate degree preferred.
Significant on-the-job training in institutional processes and procedures is required; extensive use of specific information systems such as the online procurement system is a must.
3 years of job-related experience required.
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
In-depth knowledge of IT hardware and software, and the ability to troubleshoot common issues.
Detail-oriented with strong time management to maintain accurate inventory records.
Capability to analyze data for forecasting needs and identifying trends.
Effective interpersonal communication and clear documentation abilities.
Strong troubleshooting skills and knowledge of preventative maintenance for IT equipment.
Able to engage in the College's mission and values.
.
Physical Demands:
In addition to the daily office environment, often there are large boxes of materials received in this office (printers, computers, software) that require distribution.
Accommodation is possible although there is significant work accomplished with outside vendors and the business office using telephone communication.
Normal office environment for daily work.
Hazards: Normal office environment for daily work.
Full-time Employment Benefits:
Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA
Wellness Incentive Program, if enrolled in health plan
Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program
Employee Assistance Program
Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b
Employee Discount program with over 900+ companies
14 Paid Holidays/Year Includes paid days off the last week of December
Sick Leave Bank
Longevity Pay
Many opportunities for professional development
Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please contact George Underwood at ********************* or ************.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at ************ or by email at ********************.
If you are interested in this position, click on Apply located below or Apply Now in the upper right-hand corner.
#mrp
$37.7k-46.2k yearly Easy Apply 27d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Knoxville, TN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 5d ago
IT Technician Tier 1
Sees Management 4.5
Technical support specialist job in Knoxville, TN
Full-time Description
ABOUT US:
Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training.
POSITION SUMMARY:
The IT Tech Tier I is responsible for providing first-level technicalsupport to end users across the organization. This role involves troubleshooting hardware and software issues, assisting with system access, and ensuring timely resolution of IT-related problems. The IT Tech Tier I works closely with the IT team to maintain system functionality and deliver excellent customer service to internal staff.
KEY RESPONSIBILITIES:
Respond to help desk tickets and provide technicalsupport for hardware, software, and network issues.
Troubleshoot and resolve issues related to desktops, laptops, printers, and mobile devices.
Assist with user account setup, password resets, and access permissions.
Install, configure, and update software applications and operating systems.
Document support activities and resolutions in the ticketing system.
Escalate complex issues to Tier II or Tier III support as needed.
Maintain inventory of IT equipment and assist with asset tracking.
Support onboarding and offboarding processes for employees.
Provide basic training and guidance to users on IT systems and tools.
Ensure compliance with IT policies and data security protocols.
REQUIREMENTS:
Associate's degree in Information Technology or related field preferred.
1+ year of experience in IT support or help desk role.
Basic understanding of Windows OS, Microsoft Office, and common IT systems.
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication abilities.
Ability to work independently and manage multiple tasks.
Familiarity with ticketing systems and remote support tools.
Willingness to learn and adapt to new technologies.
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Analytical mind- capable of out-of-the-box thinking to solve problems.
Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
OWNERSHIP SKILLS:
Help foster a positive workplace environment that encourages accountability, collaboration and transparency.
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.
Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.
Aligning job responsibilities and projects with the company's goal and mission.
Pro-active measures in daily work that anticipates problems and develops solutions.
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.
Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.
Share responsibility for actively maintaining "workload items" for clinical and support buckets.
PHYSICAL REQUIREMENT:
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time
COGNITIVE REQUIREMENT:
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
BENEFITS & PERKS:
Generous PTO allowance
Holiday Pay
Health, Dental & Vision
Life Insurance
Short-term disability
Long-term disability
401k with discretionary match
Uniform Allowance (clinic only)
Professional Development
SEES Group LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
$35k-58k yearly est. 5d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Morristown, TN?
The average technical support specialist in Morristown, TN earns between $28,000 and $76,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Morristown, TN