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  • Housing Diversion & Recovery Support Specialist Low Barrier Shelter

    Pittsburgh Mercy 4.0company rating

    Technical support specialist job in Pittsburgh, PA

    *Employment Type:* Full time *Shift:* Night Shift *Description:* This position will ensure the shelter and drop-in center are welcoming and safe environments, complete written documentation and data reporting, will employ de-escalation techniques in direct participant crises response and report incidents. The HDRS Specialist must recognize that relationships are central to engagement and understand that street outreach, drop-in centers and low barrier shelters are bridges to stable housing. To be successful in this position, he/she must demonstrate through action, best practices related to inclusivity and cultural humility as well of knowledge of social service safety net and housing programs that benefit people experiencing homelessness. Relationships are central to engagement and understand that street outreach, drop-in centers and low barrier shelters are bridges to stable housing. *WHAT YOU WILL DO:* *Housing Placement:* Facilitate the process of finding suitable housing options for individuals experiencing homelessness, including coordinating with landlords, property managers, and housing authorities *Recovery Support:* Provide individualized support and resources to address the underlying issues contributing to homelessness, including substance abuse, mental health disorders, trauma, and other challenges *Case Management:* Conduct comprehensive assessments to identify clients' needs and develop personalized housing and recovery plans. Monitor progress, provide ongoing support, and make referrals to additional services as needed *Documentation and Reporting:* Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved. Prepare reports and documentation as required by funding sources and organizational policies *MINIMUM QUALIFICATIONS:* * Bachelor's in human services and 1 year of homeless, behavioral health, residential and/or crisis services delivery experience or associate's with 4 years' experience or High School diploma and 6 years' experience. * Act 33/34/73 clearances * Pre-Employment Drug Screen *POSITION HIGHLIGHTS AND BENEFITS* *Work Schedule: This is a Non-Exempt (hourly) position* Full Time 37.5 hours: 3p-11p Tuesday thru Saturday Work schedule may vary according to program need. *Great Benefit Package: (Benefits start Day 1 of employment); *403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision'; Life Insurance; Paid Holiday Days'; Plus more……… *ABOUT PITTSBURGH MERCY* We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing: Mental illness and substance abuse; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $29k-35k yearly est. 8h ago
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  • Technology Sales - Enterprise Clients (Enterprise IT/Storage/HPC)

    Cambridge Computer Services 3.4company rating

    Technical support specialist job in Pittsburgh, PA

    Cambridge Computer is NVIDIA's Higher Education Partner of the Year and we are looking to grow our field sales team! The High Level What if you had the best technical experts in data storage, data protection, security, HPC, and networking offering decades of expertise at no cost to your clients? And what if that enabled you to sell high caliber technology solutions to your clients for their physical, virtual, and cloud infrastructure? Welcome to Cambridge Computer We have a unique business model. We are both technology consultants and technology brokers. We introduce the hottest new technologies to market and we have long-established relationships with all the major IT manufacturers in our industry. Our access enables you to solve client challenges with flagship vendors as well as the up and comers and intelligently compare and contrast those methodologies. Imagine being able to be the only place a client needs to go, never running out of ideas to solve a problem? Yes, we think that's pretty darn cool too. Where Do You Fit In? Do you know how to build relationships with Enterprise IT Clients? Can You Project Manage Complex Multi-Vendor Solutions? Do you know how to execute strategy with sales coaches and business partners? Do you view executive sales coaching as a positive? Can you hunt and farm simultaneously? In short, working at Cambridge Computer represents an unparalleled opportunity. We are the ultimate brokers in a highly lucrative space, where if you have client relationships, you can move from simply selling 1 or 2 products to a full range of solutions. You can achieve high close rates as each sale is customized to your clients individual needs. We have a host of technical talent available with years of experience who can help design and implement these solutions. Want to succeed in sales without having that success lead to ever-increasing quotas? Want to work in an organization whose flat structure makes things simple and agile? Looking to break the traditional sales mold and truly serve your clients? If yes to any of the above, consider this; Cambridge Computer has been in business for 33 years. We are staffed with personnel who on average have been with the company 10+ years. If you make the cut, you would join a group of people who are committed to a cause and not a paycheck. The level of resources and the easy access to them is a unique experience for those who join us. We are a team composed of the best the industry has to offer. If you think you have what it takes to succeed, read on. If you know you will do what it takes to succeed, apply. About Cambridge Computer Headquartered in Waltham, Cambridge Computer is a leader in delivering physical and cloud-based IT infrastructure, data storage, and data security solutions. We have a highly-skilled Technical Sales Team which designs and delivers hardware, software, cloud, and professional services solutions to our clients. We have been in business for 33 years and hold an excellent industry reputation and great relationships with a very large number of IT product manufacturers and software/cloud providers. We use our industry relationships with investors, entrepreneurs, technology visionaries, and manufacturers, along with the creativity and expertise of our Technical Teams, to identify and incorporate both new and existing paradigms into cohesive strategies for our clients. We have clients in virtually every major industry in North America. Our clients include Fortune 100 companies, nonprofits, academic institutions, and some of the hottest technology companies. We specialize in a range of technologies, some of which are: Data Storage, Backup, Archiving, DR & Replication BC/DR as a service & Cloud Storage Threat assessment, Filtering & AV Solutions Networking, including Software Defined Networking Data Life-Cycle Management High Performance Computing and Artificial Intelligence About You With Cambridge, if you have existing relationships, you have the opportunity to dedicate your attention to technical sales with an unparalleled level of resources and access to technology products and services. You will be supported by our Waltham-based Professional Services, Operations, Legal, and Management Teams, all committed to empowering your growth and success. Finally, you will have access to a multitude of Cambridge's contract vehicles to access Federal, state, local, and educational clients. Requirements You Meet At least 5 years of experience succeeding in a technically oriented sales role A background of selling hardware, software, and professional services IT solutions Experience developing accounts, writing technical proposals, giving presentations and closing sales Excellent written, oral, and presentation skills; a capacity to think critically, handle large workloads, balance priorities, and multi-task effectively. Be currently authorized (or will soon be authorized) to work in the United States on a full-time basis. A bachelor's degree How to Apply Simply submit a: Cover letter Resume Benefits With Cambridge We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits: Salary and uncapped commission Multiple health insurance options Medical FSA and Dependent Care FSA Dental insurance Vision insurance 401(k) savings plan with employer matching Employer-sponsored long-term disability Paid holidays and PTO that increases with longevity at the company Opportunities for growth! Salary Range (Estimated): 85k - 130k Equal Opportunity Employer Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.
    $52k-69k yearly est. 60d+ ago
  • Computer Field Tech Position-PITTSBURGH PA

    BC Tech Pro 4.2company rating

    Technical support specialist job in Pittsburgh, PA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • IT Help Desk Analyst - Center Township, PA

    Ardex Americas 3.7company rating

    Technical support specialist job in Center, PA

    ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. We are immediately hiring an IT HELP DESK ANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive. This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you. Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport. What you will do: * Respond to IT support requests from employees. * Troubleshoot and fix hardware and software problems. * Provide excellent customer service and quick resolutions. * Escalate complex issues to senior IT staff when needed. * Set up and configure computers and other devices. * Keep track of PCs, Laptops, cell phones, and other IT assets. * Share updates and solutions with users and teams. * Stay current on IT tools and systems. * Prioritize and manage multiple support requests. * Document issues and resolutions clearly. Experience and Skills: What you will bring to ARDEX: * Experience in IT support and using ticketing systems (Freshdesk is a plus). * Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue. * Basic knowledge of digital marketing, social media, and CRM tools is helpful. * Strong problem-solving and communication skills. * Understanding of networking basics (Wi-Fi, VPN, IP addresses) * Ability to manage multiple tasks and prioritize based on urgency. * Team player with a proactive attitude. * Comfortable with change and eager to learn. * German language skills are a plus. * Willingness to travel occasionally to other ARDEX locations to provide support. Education * Associate's degree in information technology and/or relevant work experience. Benefits * Generous Paid Time Off (PTO) and 11 Paid Holidays * Paid Parental Leave to support growing families. * 401(k) with Company Match to help you save for retirement. * Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) * Company-paid Disability, Life, and AD&D Insurance and Travel Assistance * Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) * Tuition Assistance for associate and bachelor's degrees * Discounted Gym Memberships to support your fitness goals * Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! * Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $32k-46k yearly est. 28d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Pittsburgh, PA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $40k-58k yearly est. 60d+ ago
  • Application & Technical Support Specialist III

    Calderys Career Opportunities

    Technical support specialist job in Pittsburgh, PA

    HWI has a fantastic opportunity to join our Marketing team as an Application and Technical Support Specialist III. The Application and Technical Support Specialist III promotes the use of HarbisonWalker International refractory products and supports customer relationships through their expert product knowledge and providing technical advice and support to solve for customer inquiries, problems, and needs. This role is also responsible for developing and executing market growth strategies within their areas of responsibility. Responsibilities • Be an expert on HarbisonWalker Internationals products and applications; providing expert technical advice and support to solve for customer inquiries, problems, and needs; providing internal and external training on HarbisonWalker International products and applications; collaborating with internal R&D department on complaint investigations and failure analysis to ensure information share and goal alignments • Performing analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need • Developing business cases for new product development; creating, executing and tracking new product launch plans • Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars • Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives • Assisting in product rationalization, product portfolio modifications and shape standardization Requirements • The Application Specialist III requires four (4) - six (6) years of experience in refractory technical marketing, research, quality assurance, or sales. • Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field • Requires knowledge of refractory products, installation methods, construction skills and customer applications • Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise • Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization • Requires the ability to work effectively in a team environment • Requires strong analytical, strategic thinking and business problem solving skills • Requires project management skills and the ability to coordinate multi-department projects Physical and Environmental Requirements • Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling • Lifting: Requires lifting up to 50 pounds less than 1/3 of time. • Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus • Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise.
    $39k-70k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Edgeworth 3.2company rating

    Technical support specialist job in Pittsburgh, PA

    New World. New Problems. New Solutions. Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients' people, property, and assets. Overview: As a Support Specialist, you will be a crucial part of our technical support operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem. Position: Support Specialist Location: Pittsburgh, Pennsylvania. All candidates must currently reside within a commutable distance to Robinson, PA. No relocation is offered. Travel: None. This position is onsite, in-office. Hours: This position requires a rotating shift to support a 24/7/365 operation. Job Type: Full-time Essential Job Function and Responsibilities: Investigate and troubleshoot networking, security equipment, and operating system errors. Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities. Utilize tools to investigate and categorize events based on their severity/impact. Analyze alerts and reports to identify potential incidents and vulnerabilities. Prepare and maintain detailed reports, documentation, and notation of actions performed. Collaborate to Identify opportunities to enhance monitoring and response processes. Contributes to the development of playbooks, procedures, training, and documentation. What's in it for you? Why work for Edgeworth: We are growing! We want all candidates and employees to know that we are excited about the positive improvements we're making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we're continually improving. Together, with a shared focus on our goals, we're building a successful, dynamic company where everyone can thrive. We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work. Benefits: Top-tier compensation Full-time, non-exempt hourly with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching) Training & Education Assistance Paid Time Off (PTO) Salary Description $27/hour We look forward to the possibility of you joining our team. Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce. Edgeworth Security utilizes e-Verify to check employment authorization. Requirements Technical Knowledge & Skills This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to: Required Skill(s): 2+ years of experience in technical support and/or network support position. Network protocols (TCP/IP, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls) Windows & Linux Operating Systems Strong technical background with specific knowledge in servers or networking Strong analytical skills, initiative, and the ability to work under pressure Detail oriented and organized approach while working in a ticketing system Preferred Skill(s): Virtualization technologies (VMWare, Hyper-V, etc.) Security Applications (SentinelOne, Ironscales, Sublime, etc) Storage, Disaster recovery & Backup solutions (Datto, Veeam, etc.) Scripting knowledge and syntax (PowerShell, Python, SQL) Identity Provider/Multi-Factor Authentication (Duo Security, Entra ID, Okta) Preferred certifications include MCSA, CCNA, Security+, and/or Network+ Bachelor's degree in computer science, Information Security, or a related field is valued but not required Salary Description $27/hour
    $27 hourly 60d+ ago
  • DESKTOP SUPPORT

    Artech Information System 4.8company rating

    Technical support specialist job in Washington, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: WASHINGTON,PA Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support. Troubleshooting Office 2003/2007/2010 support end user trouble shooting skills Installation, configuration and maintanence of windows, hardwares and softwares. Desktop and laptop installation ,configuration and upgradation Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************
    $49k-67k yearly est. 22h ago
  • IT SUPPORT TECHNICIAN

    A.C. Coy 3.9company rating

    Technical support specialist job in Canonsburg, PA

    Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am). Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Qualifications Education: Bachelor's degree - Preferred Experience Required: IT Service Desk or Operations support - 5 -10 years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 5+ years
    $64k-105k yearly est. Auto-Apply 3d ago
  • Treatment Support Technician 2 - Center Township

    Gateway Rehabilitation Center 3.6company rating

    Technical support specialist job in Aliquippa, PA

    ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 2 in our , PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. Gateway Rehab is an equal opportunity employer. M/F/D/V
    $38k-48k yearly est. 6d ago
  • Helpdesk Technician

    444&&Polarsonpweh

    Technical support specialist job in Pittsburgh, PA

    Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
    $33k-48k yearly est. 60d+ ago
  • Infrastructure - IT PM Technical

    NTT Data North America 4.7company rating

    Technical support specialist job in Pittsburgh, PA

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA's Client is seeking an Infrastructure M&A Technical Project Manager is responsible for leading and delivering complex IT infrastructure initiatives within a regulated pharmaceutical environment. This US-based role requires strong technical expertise, deep project management capabilities, and experience navigating compliance frameworks such as GxP and CSV. The ideal candidate brings 8+ years of hands-on infrastructure project management experience, excels in cross-functional collaboration, and can execute projects in fast-paced, globally distributed environments. M&A (Mergers & Acquisitions) experience is a strong plus, particularly for integration, separation, or migration-related infrastructure activities. Key Responsibilities Project Management & Delivery Lead full lifecycle planning, execution, and delivery of infrastructure projects including network upgrades, data center migrations, cloud adoption, server/storage refreshes, and security remediations. Prepare project charters, roadmaps, schedules, budgets, and resource plans with precision and clarity. Maintain ownership of RAID logs (Risks, Actions, Issues, Dependencies) and drive mitigation strategies. Provide timely project status updates to leadership and ensure alignment with PMO standards. Manage multiple parallel workstreams while ensuring adherence to schedule, cost, and quality expectations. Technical Leadership Partner with engineering teams to define infrastructure design, implementation strategies, and technical reviews. Oversee technical deliverables related to network, server, virtualization, cloud, storage, and security components. Approve and validate technical documentation, qualification packages, and cutover plans. Support infrastructure lifecycle management, technology modernization, and standardization projects. Regulated Environment Responsibilities (Pharma) Ensure all activities comply with GxP, 21 CFR Part 11, Annex 11, CSV standards, and corporate quality processes. Work with QA, Compliance, and Validation teams to ensure required documentation (URS, FS, DS, IQ, OQ, PQ, change controls) is accurate and complete. Support audits, inspections, and CAPAs related to infrastructure systems. Maintain validated state and ensure traceability across project documentation and change records. Cross-Functional Collaboration Work closely with business stakeholders, application owners, PMO, quality teams, and infrastructure SMEs. Coordinate vendor management activities including SOWs, quotes, delivery tracking, and technical validation. Facilitate communication across global technology teams, ensuring alignment on dependencies and timelines. Operational Readiness & Governance Ensure smooth transition from project delivery to operations, including SOP updates, runbook creation, and KT sessions. Maintain documentation for architecture, support models, and asset lifecycle plans. Support compliance monitoring, infrastructure KPIs, and operational audits. Required Skills & Qualifications Experience 8+ years of experience managing IT infrastructure projects in enterprise environments. 3-5 years of experience in pharmaceutical or life sciences IT strongly preferred. 8+ years of experience in coordinating distributed/global teams and complex program structures. M&A experience (integration, divestiture, TSA transitions, migration planning) is an added advantage. Technical Skills Strong working knowledge of: Networking (LAN/WAN, SD-WAN, firewalls) Server technologies (Windows/Linux), virtualization (VMware) Cloud platforms (Azure/AWS), identity and access services Storage, backup, and disaster recovery solutions End-user services and infrastructure security components Project Management Skills Mastery of project planning, scheduling, resource management, and budgeting. Experience with MS Project, Smartsheet, Jira, or equivalent PM tools. Strong vendor and contract management experience. Deep understanding of change control and ITIL processes. Regulatory & Compliance Skills Working knowledge of GxP, CSV, data integrity principles, and regulated IT environments. Experience producing and maintaining validation documentation. Professional Skills Exceptional communication, presentation, and stakeholder engagement abilities. Strong analytical thinking and problem-solving skills. Proven ability to manage competing priorities in fast-paced, high-visibility settings. Comfortable leading cross-functional teams under strict timelines. Preferred Certifications PMP, PRINCE2, or Agile project management certification. ITIL Foundation. Cloud certifications (AWS/Azure) are a plus. About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($55.12/hour- $66/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
    $55.1 hourly 16d ago
  • DeskSide Technician

    Stefanini 4.6company rating

    Technical support specialist job in New Kensington, PA

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Stefanini has a Deskside Technician position in Alcoa Center, PA. This is a long term assignment with one of our clients in the manufacturing industry. We are looking for someone who is a self-starter, has excellent customer service and strong MS Office skills is a must. The position will require an individual to solve customer support issues by visiting the end-user's location. The technician will be located at the customer's facility providing support in an office or manufacturing environment that will consist of standard PC hardware and software troubleshooting. Depending on the location assignment, support could include remote sites that in some cases may require travel. Qualifications •2+ years of experience providing desk side support. • Excellent troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc. • Printer support can include barcode printers, various types of scanners (mainly HP and Sharp). • Ability to resolve Windows XP and Windows7 Operating System Issues and Errors • Network troubleshooting skills and knowledge (mainly Cisco) • Proficient in the latest Microsoft Office Applications • Understanding of Symantec Virus Scan software • Remedy (Software experience (preferred) • Customer infrastructure support (wiring and connectivity) • Proficient in Microsoft Active Directory • Sarbanes Oxley Policies and Processes • Maintain and abide with compliance activities (these activities are driven from a central compliance group). • Experience with Computer asset tracking and lease management • Experience with user ID creation • Ability to communicate technical information to non-technical audiences • Strong sense of customer service • Good organizational skills • Excellent Verbal and Written Communication Skills • Ability to sift through technical issues and know what to do next and/or when to escalate for help • Technical degree or equivalent experience • Ability to multi-task • Team-oriented / team player / ability to share ideas as well as listen to ideas • Working knowledge of Cisco devices/networking is preferred and some experience with support and administration of telephones (PBX system and/or VoIP system). • Ability to walk and bend and perform labor-related duties of connecting computer equipment • Ability lift up to 50 lbs. when moving electronic equipment • Additional Duties as Required
    $32k-42k yearly est. 60d+ ago
  • Jr. Information Technology Specialist

    Fenner Dunlop 4.1company rating

    Technical support specialist job in Coraopolis, PA

    Fenner Dunlop is looking for a motivated and customer-focused Jr. Information Technology Specialist to join our Corporate IT team in Pittsburgh, Pennsylvania. Reporting to the IT Director, this role provides hands-on technical support to end users across the organization, ensuring reliable operation of hardware, software, and IT systems. The ideal candidate is a strong problem solver, effective communicator, and collaborative team player with a passion for delivering excellent user experiences. Fenner Dunlop, a Michelin Group company, designs and manufactures the widest range of bulk material handling conveyor belts in the world. We strive to be the premier provider of the safest and most reliable conveyor belting and services to a variety of heavy industrial markets such as coal mining, hard rock mining, sand, gravel, wood handling, power generation, pulp and paper. Fenner Dunlop provides North American made belting, manufactured at our facilities located throughout the United States and Canada. For over 150 years, Fenner Dunlop has researched, designed, developed, manufactured, and tested its conveyor belting products, supporting nearly any type of conveyor application, and providing the right solutions to protect conveyor system investments in the harshest conveying environments. What You'll Do Technical Support & Troubleshooting Provide technical assistance and support to end-users, both in person and remotely, to resolve hardware and software issues at all locations. Diagnose and resolve hardware, software, and network problems to ensure IT systems function properly. Monitor the IT service desk and respond to IT issues in a timely manner. Clearly communicate technical information to non-technical users through various channels (in person, phone, email, chat, etc.). System Installation, Configuration & Maintenance Install, configure, and update computer hardware, software, operating systems, and applications. Perform regular maintenance on computer equipment and peripherals to ensure optimal performance. Provision and support company equipment across all departments and locations. Asset & Inventory Management Manage end-user inventory of IT devices, including hardware and software assets. Documentation & User Resources Create and update user-friendly how-to guides and other end-user documentation to support IT processes and self-service. Customer Service & Interpersonal Skills Deliver exceptional customer service with a focus on responsiveness, professionalism, and problem-solving. Communicate clearly and effectively with all levels of users, both verbally and in writing. Build strong working relationships with departments across the organization to support business needs and foster user adoption. Demonstrate a proactive and empathetic approach to end-user support, consistently aiming to improve user satisfaction. Additional Responsibilities Travel up to 10% domestically and internationally, as required. Maintain a flexible work schedule as needed to support project deadlines or system needs. Exhibit professional behavior at all times, particularly when representing the company on customer or distributor sites. Adhere to and promote company safety policies and procedures to support a strong internal safety culture. Possess a valid driver's license and passport. Perform additional duties as assigned by management. What You'll Need High school diploma required; additional technical certifications or coursework preferred. Minimum of three years of professional experience in IT system administration and help desk or technical support roles. Exceptional verbal and written communication skills, with the ability to explain technical information to non-technical users. Strong interpersonal skills and the ability to work effectively with individuals at all levels of the organization. Demonstrated customer service mindset, with a passion for helping others and delivering a positive user experience. Strong organizational skills and high attention to detail. Proven problem-solving and troubleshooting abilities. Ability to work both independently and collaboratively within a team environment. Flexibility and adaptability in a fast-paced environment, with a willingness to stay current with emerging technologies. Proactive approach to identifying and resolving IT issues, with a strong sense of intellectual curiosity. Preferred Technical Experience & Knowledge: Windows 10/11 PC diagnostics and support Experience with Microsoft File Servers and Microsoft Print Server Management Proficiency with Active Directory administration Working knowledge of Office 365 administration and support Familiarity with PC hardware and peripherals Experience with Mobile Device Management (Android & iOS) What We Offer At Fenner Dunlop, a Michelin Group company, we care about work/life balance as well as the health and financial wellbeing of our employees and their families. So, whether you're considering family planning, trying to decide how to best care for your family, or want to make a difference through volunteerism, you're sure to find Fenner Dunlop's competitive and comprehensive employee-focused benefits package helpful. Medical, Dental, Vision, and Life Insurance Medical Travel Reimbursement for critical healthcare travel Company Paid Life Insurance Volunteer, Caregiver, and Bereavement Leave Education Reimbursement Family Planning Reimbursement Competitive Paid Time Off & Company Holidays Retirement Savings Plan with a dollar-for-dollar match up to 6% of your salary Extensive Paid Parental Leave in the event of a birth or adoption Opportunities to purchase Michelin Stock at a discounted rate Michelin Tire Rebates Employee Assistance Program that provides health, financial, and legal counseling among other resources Interested in more details on our comprehensive employee benefits package? Just ask!
    $37k-45k yearly est. 8d ago
  • Residential Support Specialist- Brookline

    Pittsburgh Mercy 4.0company rating

    Technical support specialist job in Pittsburgh, PA

    *Employment Type:* Full time *Shift:* Rotating Shift *Description:* *REQUIREMENTS:* * High School Diploma/GED * Valid Driver License * Ability to drive an organization vehicle * Act 33/34/73 clearances * Pre-Employment Drug Screen * Physical/TB test *ABOUT THE ROLE * Our *Residential Support Specialist* provide assistance and training to individuals with Intellectual Disabilities/Serious Mental Illness in our residential treatment locations. We're looking for people who have experience developing and mentoring a team, and who believe in a strengths-based approach, and use positive practices to help guide their everyday activities. The Brookline home has male and female staff *ABOUT YOU* In any given day, you might cook, clean, bathe, manage medications, take residents to appointments, interact with family members, and design games and crafts. We're looking for employees who are professional, flexible, compassionate, and can remain composed in stressful situations. This is a team-based position. Our sites are like your family home! Your dependability, integrity, empathy for others (both persons served and your fellow employees), and dedication to teamwork are essential to this position. *ABOUT PITTSBURGH MERCY* We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing: * Mental illness and substance abuse * Physical health needs * Intellectual disabilities * Traumatic events or circumstances, including homelessness + abuse *GREAT BENEFIT PACKAGE: (Benefits start Day 1 of employment)* * 403B with employer match * Paid Time Off (PTO) * Medical, Dental, Vision * Life Insurance * Paid Holiday Days * Plus more…… *SCHEDULE: *(This is a non-exempt, hourly position) Full Time: 37.5 hours a week Sunday: 2p-9:30p Monday: 2p-9:30p Tuesday: 2p-9:30p Wednesday: OFF Thursday: OFF Friday: 2p-9:30p Saturday: 2p-9:30p *Our Commitment to Diversity and Inclusion* Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
    $29k-35k yearly est. 8h ago
  • IT Help Desk Analyst - Center Township, PA

    Ardex Americas 3.7company rating

    Technical support specialist job in Aliquippa, PA

    Job Description ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. We are immediately hiring an IT HELP DESK ANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive. This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you. Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport. What you will do: Respond to IT support requests from employees. Troubleshoot and fix hardware and software problems. Provide excellent customer service and quick resolutions. Escalate complex issues to senior IT staff when needed. Set up and configure computers and other devices. Keep track of PCs, Laptops, cell phones, and other IT assets. Share updates and solutions with users and teams. Stay current on IT tools and systems. Prioritize and manage multiple support requests. Document issues and resolutions clearly. What you will bring to ARDEX: Experience in IT support and using ticketing systems (Freshdesk is a plus). Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue. Basic knowledge of digital marketing, social media, and CRM tools is helpful. Strong problem-solving and communication skills. Understanding of networking basics (Wi-Fi, VPN, IP addresses) Ability to manage multiple tasks and prioritize based on urgency. Team player with a proactive attitude. Comfortable with change and eager to learn. German language skills are a plus. Willingness to travel occasionally to other ARDEX locations to provide support. Education Associate's degree in information technology and/or relevant work experience. Benefits: Generous Paid Time Off (PTO) and 11 Paid Holidays Paid Parental Leave to support growing families. 401(k) with Company Match to help you save for retirement. Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) Company-paid Disability, Life, and AD&D Insurance and Travel Assistance Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) Tuition Assistance for associate and bachelor's degrees Discounted Gym Memberships to support your fitness goals Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $32k-46k yearly est. 20d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Pittsburgh, PA

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-42k yearly est. 22h ago
  • Desktop Support

    Artech Information System 4.8company rating

    Technical support specialist job in Washington, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Onsite Support Location: Washington,PA Duration: 1+ years SKILLS OVERVIEW: • Deskside Support Tech. Must be experienced in DESKSIDE support • Win7/Win XP OS support. Troubleshooting • Office 2003/2007/2010 support • Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. • Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. • Outlook PST files. Qualifications SHARE ASAP Additional Information For more information, Please contact Shubham ************
    $43k-56k yearly est. 60d+ ago
  • PRN Adolescent Treatment Support Technician 2 - Overnight

    Gateway Rehabilitation Center 3.6company rating

    Technical support specialist job in Aliquippa, PA

    Do you have a passion for helping adolescents navigate their recovery journey? Gateway Rehab Center (GRC) in Center Township, PA, is looking for a dedicated PRN Overnight Treatment Support Technician 2 to join our Adolescent Program team. This is your chance to play a hands-on role in creating a safe, supportive environment where young individuals can heal, grow, and thrive. If you're ready to make a lasting impact on the lives of adolescents, we invite you to bring your energy, compassion, and commitment to our mission-driven team! Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Monitors patients' phone calls to families. Assists with crises intervention. A clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Communicates information to the treatment team. Transports patients to AA and NA meetings and elsewhere as needed. Monitors patient treatment assignments. Other duties as assigned. Attends mandatory GRC trainings and in-services. Knowledge, Skills and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Knowledge of adolescent behavior management and care preferred Requirements High school diploma or equivalent required; some college preferred. Valid driver's license and favorable driving record required. Additional Requirements Pass a PA Criminal Background Check Obtain PA Child Abuse and FBI Fingerprinting clearances. Pass Drug Screen TB Test Obtain CPR/First Aid training is required. This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
    $38k-48k yearly est. 6d ago
  • Treatment Support Technician 2 - Lighthouse for Women

    Gateway Rehabilitation Center 3.6company rating

    Technical support specialist job in Washington, PA

    ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 2 in our Lighthouse for Women, Washington, PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
    $38k-48k yearly est. 21d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Mount Lebanon, PA?

The average technical support specialist in Mount Lebanon, PA earns between $31,000 and $90,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Mount Lebanon, PA

$52,000

What are the biggest employers of Technical Support Specialists in Mount Lebanon, PA?

The biggest employers of Technical Support Specialists in Mount Lebanon, PA are:
  1. Integrated Resources
  2. ZOLL Data Systems
  3. Innovation Works
  4. Edgeworth Club
  5. Adept Consulting Services
  6. Calderys Career Opportunities
  7. Zoll Medical Corporation
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