Technical support specialist jobs in National City, CA - 334 jobs
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Helpdesk support (Apple hardware and software) ( moderators Engineers / Lead) @ San Diego, CA (need local or within 50 miles)
Applab Systems, Inc.
Technical support specialist job in San Diego, CA
Job Title : Helpdesk support (Apple hardware and software) ( moderators Engineers / Lead)
Type : Contract
Exp: 1 year for Engineer, 3 years for Lead
We need site leads to have leadership experience mangaing multiple moderators, filing escalations and reports and managing participant schedule. Moderators should have customer service skills as well as strong hardware and software troubleshooting skills. They will need experience using Apple hardware and software (Mac, iphone, etc.)
IT skills are a must, especially with Apple hardware/software, video data collection experience is a plus.
SOPs will be provided at the vendor training and will lay out a checklist of tasks for each day and explain how to use each system required
The vendor staff will be operating the video recording devices while the participants interact with them.
No travel required
Customer service, hardware technology, tech support services, people management
no, all staff needs to be on-site.
Thanks & Regards,
Yogesh Kumar
Email- ******************************
Phone - *************** (USA)
AppLab Systems, Inc: An E-Verified Company
URL: **************************
4365 Route 1 South, Suite 105 - Princeton, NJ -08540
$44k-66k yearly est. 3d ago
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Junior Technical Support Specialist
La Jolla Institute for Immunology 4.6
Technical support specialist job in San Diego, CA
The position provides initial triage technicalsupport. Reviews and acts as primary point of contact for phone, walk-in and ticket support requests. Responsible for clarifying user requests, assisting in directing users to self-help resources and assisting the Tech SupportSpecialists in ticket resolution. Handles select functions related to employee hiring/terminations such as new machine setups, inventory and phone system updates.
Essential Duties and Responsibilities
Staffs the Institute help desk and any/all help systems.
Performs various account setup, maintenance, and termination.
Assists with workstation inventory control. Coordinates the specification, licensing control, installation, and upgrading of institute software assets.
Maintains software license records.
Assists in technicalsupport of users in the use of file and electronic mail systems
Perform other related duties and assignments as required
Leveling Requirements
Knowledge of Mac OSX and Windows operating systems. Experience with computer hardware and prior help desk experience a plus.
How to Apply
Interested applicants should submit their resume.
$51k-68k yearly est. 9d ago
Technical Support Specialist
CSA Global 4.3
Technical support specialist job in San Diego, CA
Full-time Description
Client Solution Architects (CSA) is currently seeking a TechnicalSupportSpecialist to support a program at San Diego, CA.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact:
Technical Proficiency:
Computer networking concepts, protocols, and security methodologies
System performance and availability monitoring
Network access, identity, and access management (e.g., Public Key Infrastructure)
Remote access technologies
Systems administration concepts
Common network tools (e.g., ping, traceroute, nslookup)
Electronic device functionality (computers, network components, peripherals)
Operating System command line execution (e.g., ipconfig, netstat)
Cloud computing service and deployment models (SaaS, IaaS, PaaS)
Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
Cybersecurity principles, threats, and vulnerabilities
National and international cybersecurity laws, regulations, and ethics
Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
Risk management processes (assessment and mitigation)
Incident data analysis and trend identification
Service desk best practices
Customer service and communication skills
Technical training development and delivery
Incident tracking and solution database management
Trouble ticketing system utilization (incident, problem, event documentation)
Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team:
Clearance: Must possess and maintain an active Secret Clearance
Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What sets you apart:
IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP
$41k-74k yearly est. 22d ago
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
California State University System 4.2
Technical support specialist job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology SupportSpecialist (Technology SupportSpecialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
$4.6k-6.7k monthly Easy Apply 32d ago
Desktop Support Technician
Kros-Wise 3.6
Technical support specialist job in San Diego, CA
We are seeking a Computer User SupportSpecialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols.
Key Responsibilities
Provide front-line technicalsupport via phone, email, and in person
Install, configure, and maintain workstations, laptops, and peripheral devices
Troubleshoot user access issues related to CAC, Active Directory, and network permissions
Support patch management, antivirus, and STIG compliance tasks
Assist in imaging systems and software deployment using tools like SCCM or MDT
Maintain inventory of IT assets and support lifecycle management
Escalate unresolved issues to higher-level system administrators or network teams
Log all support interactions in the ticketing system and track resolution status
Provide user guidance and training on common applications and security best practices
Minimum Qualifications
U.S. Citizenship and Secret clearance or eligibility
Associate's degree in IT, Computer Science, or related field (Bachelor's preferred)
3+ years of experience providing user and desktop support in a DoD or secure environment
Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting
Familiarity with DoD security policies, including RMF and DISA STIGs
Security+ certification required
Additional Preferred Qualifications
Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks
Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems
Experience with DoD user account provisioning and revocation procedures
Familiarity with VDI environments (e.g., Citrix, VMware Horizon)
ITIL v4 Foundation certification
Experience working in a SIPR/NIPR dual-environment support role
Strong communication skills and ability to support non-technical users
$49k-65k yearly est. 60d+ ago
211899 / Technical Support Analyst
Procom Services
Technical support specialist job in San Diego, CA
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
Provide Incident Support and Request Fulfilment to the customized Software Toolchain environment which is based on Git/Gerrit/Jenkins, Artifactory, including the testing cloud environment, etc.
ITIL - Incident Management: To manage the lifecycle of all Incidents. The primary objective of Incident Management is to return the IT service to users as quickly as possible.
ITIL - Event Management: Make sure that the Git/Gerrit software toolchain environment CIs and services are constantly monitored.
ITIL - Request Fulfilment: To fulfil Service Requests, which in most cases are minor (standard) Changes or requests for information.
Monitor and troubleshoot the alerts from monitoring system for the software toolchain environment
Monitor and analyse the continuous integration jobs based on Jenkins, and contact stakeholders of the jobs for troubleshooting, if necessary.
Documentation of technical fix solution and knowhow
Participate in team meeting if required
Participate in downtime maintenance testing, if required
Support the software toolchain environment on day-to-day work, including any possible applications tools issues, services, or workflow related issues and services.
Knowledge handover upon completion of assignment, if required.
Qualifications
Work experience at least 2 years, administration of Git/Gerrit/Jenkins, and/or other open source tools, e.g. Artifactory etc.
Experienced in Linux environments, comfortable in networking topics
Scripting experience in Java, Python, is a plus.
Fast learner and self-motivated in learning in new environment
Strong analytical and problem solving skills
Customer orientation
Good team player and good communication skills
English (written and spoken) is a must
Additional Information
PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.
$45k-77k yearly est. 1d ago
Technical Support Specialist
Boarhog LLC
Technical support specialist job in San Diego, CA
Job DescriptionBoarhog will be hiring a TechnicalSupportSpecialist in San Diego CA to support the Surface Combat Systems Training Command (SCSTC) which requires Network Administrative Support, including Information Management, Computer and Local Area Network (LAN) Administration, Cyber Security, System Assessment and Authorization (A&A), Functional Area Needs Analysis/Research, Technical Documentation, and Technical Helpdesk Support. SCSTC consists of the Command and Staff located in Dahlgren, Virginia, as well as SCSTC Units, Sites, and Detachments worldwide.
Travel may be required to locations such as Mayport FL, Pearly Harbor HI, Everett WA, Norfolk VA, Rota Spain, and Yokosuka Japan. The use of overtime is authorized when necessary to cope with emergencies, to perform tests, or conduct operations that are continuous in nature and cannot reasonably be interrupted or completed otherwise. The Boarhog headquarters is in Old Town San Diego CA with the Boarhog Program Manager for this contract operating out of Boarhog's Richmond VA office.
REQUIRED SKILLS and KNOWLEDGE:(1) Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS)
(2) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes
(3) Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance
EXPERIENCE:Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/HelpDesk support.
CERTIFICATION:IAT Level I (e.g. CompTIA A+ CE, Network+ CE, Linux+)
CLEARANCE:All Contractor personnel shall possess, at a minimum, at the time of Task Order award a current SECRET clearancebased on a Tier 3 (T3)/Tier 3 Reinvestigation (T3R) completed within the last 10 years.
OTHER HIRING CONSIDERATIONS:Preference is given to candidates who reside in a Historically Underutilized Business Zone (HUBZone) as determined by the Small Business Administration (see SBA website)
BOARHOG BENEFITS:Boarhog has over 13 years of Maritime Industrial Base (MIB) steady, controlled growth and profitability, offering our full-time associates a remarkable compensation package, including:
Competitive salary and opportunities for additional compensation.
Greater Self-Determination
Medical / Dental / Vision Health Benefits.
Generous 401K retirement plan after six months of full-time employment, with pre-tax/post-tax options and company matching with immediate vesting to boost retirement savings
Vacation.
Health savings account.
Stipend for residing in a HUBZone location
Relocation or small signing bonus, and earned a performance bonus.
We thrive in a welcoming culture within a completely flat organization, with a demonstrated vested interest in our associates' personal and professional goals and aspirations, taking pride in the resulting exceedingly low associate turnover rate. As a successful and respected SBA Certified Service Disabled Veteran Owned (SDVO) and Historically Underutilized Business Zone (HUBZone) small business, there is no fat on the Boarhog, promoting a great degree of self-determination... nobody with Boarhog has ever and will never make a living watching other associates do work. The company Chief Executive Managing Member and Owner actively engages in the day-to-day operations and growth objectives, and also periodically performs direct on government and commercial contracts. Pigs in the breakfast... skin-in-the-game, and the story behind our logo. Come join us!
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$45k-77k yearly est. 7d ago
IT Support Specialist
Vets Hired
Technical support specialist job in San Diego, CA
We are seeking a dedicated Level 1 Help Desk Technician to join our IT support team. The ideal candidate will provide first-line technicalsupport to end-users, ensuring prompt resolution of hardware, software, and network issues within a Windows and VMware environment. Responsibilities include troubleshooting and resolving user issues virtually and in-person at multiple sites, managing service requests, and escalating complex problems to higher-level support. The technician will also assist in maintaining system performance, performing routine maintenance tasks, and documenting solutions. Strong communication skills, a customer-focused attitude, and basic knowledge of Windows OS, VMware, and networking principles are essential. Prior experience in a help desk role is preferred. Join us to help ensure seamless IT operations and exceptional user support.How you'll make an impact:
**User Support and Troubleshooting**: Provide first-line technicalsupport to end-users, addressing hardware, software, and network issues promptly and efficiently.
**Incident Management**: Log, track, and manage service requests and incidents using the help desk ticketing system, ensuring timely resolution and communication with users.
**Windows OS Support**: Assist users with issues related to Windows operating systems, including installation, configuration, and troubleshooting.
**VMware Support**: Provide basic support for VMware Horizon environment, including virtual machine setup, configuration, and troubleshooting.
**Network Connectivity**: Troubleshoot and resolve basic network connectivity issues, including wired and wireless connections.
**Documentation**: Maintain accurate and detailed documentation of support activities, solutions, and procedures to enhance knowledge sharing and future troubleshooting efforts.
**Customer Service**: Deliver exceptional customer service by maintaining a professional and empathetic attitude, ensuring user satisfaction and positive experiences.
**Escalation Management**: Identify and escalate complex issues to higher-level support teams or specialists when necessary, ensuring timely and effective resolution.
**Training and Development**: Continuously improve technical skills and knowledge through training, certifications, and staying updated with the latest industry trends and technologies.
**Projects**: Assist with managing and prioritize projects from the helpdesk eye to meet deadlines.
**Mobility**: We have multiple sites across San Diego, and need someone who is comfortable being mobile.
About you:
High school diploma
1 year experience with Windows/Office and basic Network Troubleshooting or equivalent training
Network+ preferred, but not required
Virtualization at a basic level preferred, but not required
Working Place: San Diego, California, United States Company : Vets Hired
$45k-77k yearly est. 60d+ ago
Help Desk Support - Level 2 (Carlsbad) 12025
Noesis Group
Technical support specialist job in Carlsbad, CA
Looking for a new opportunity with amazing benefits?
Come work for the best. Noesis Group, Inc. provides IT/IS consulting services to the business, educational and pharmaceutical communities of San Diego and Orange Counties. We offer comprehensive project management, business analysis, and support services covering networks, systems, applications, and more. Our mission is to generate loyal, satisfied, and long-term clients. Our ongoing success in accomplishing this goal has been attributed to the character and caliber of the professionals that comprise the Noesis team. Each member is dedicated, highly skilled, experienced, courteous, reliable, and respectful.
Would you like to be part of our growing professional team? We offer an exceptional work environment, great benefits and many opportunities for professional growth. Some of our benefits include: fully paid medical and dental, matching 401K plan, and a generous Paid Time Off (PTO) plan up to four weeks commensurate with seniority. Noesis offers a $5000.00 annual training budget for employees who wish to further their education in Information Technology.
We are currently seeking a highly motivated, full time Help Desk SupportSpecialist-L2 to provide outstanding service to our San Diego County client base.
JOB DESCRIPTION
Under the direct supervision of the Technology Manager, the Help Desk SupportSpecialist-L2 will provide on-site technicalsupport for Noesis clients. The Help Desk SupportSpecialist-L2 must be able to quickly and professionally identify, research, and resolve a wide range of issues relating to technology and computing systems. The Help Desk SupportSpecialist-L2 may serve as a “first point of contact” for end-user technicalsupport needs. This is a full-time position with a regular schedule of 40 hours per week. The Help Desk SupportSpecialist-L2 must embrace the entrepreneurial spirit of our small, growing organization and possess high levels of self-initiative, accountability, and flexibility, coupled with a professional and strong work ethic.
SKILLS / REQUIREMENTS
Because we only hire the best candidates, you must have the following skills and education to be considered:
Able to build and maintain supportive relationships within the organization
Highly accurate, organized and detail-oriented
Excellent customer service skills
Exceptional oral and written communications skills
Excellent technical writing and documentation skills
Above-average analytical and deductive reasoning skills
Ability to learn new technologies quickly and easily
Work efficiently and reliably in unsupervised and varying environments
Maintain calm and professional composure in stressful environments
Demonstrated track record of offering excellent customer service over the phone
Possess significant working knowledge of all of Microsoft's operating systems
Willing to travel to on-site locations to support clients desktop needs
Have a strong working knowledge of all of the components in Microsoft's Office suite
Able to quickly and efficiently diagnose and resolve problems with both PC and MAC
Able to diagnose and resolve networking problems using industry standard tools and procedures
Active Directory Management
Azure / Active Directory Hybrid
Intune Windows 10 Management
Intune MDM Management iPads / iPhones / Android
Microsoft SCCM or MDT
Group Policy Management
PowerShell for Office 365 and Azure
Prefer Scripting Skills including PowerShell and batch files
Windows 11 Install / configure / diagnostics
Windows 11 image creation and deployment
Prefer one or more current Microsoft certifications
Must have a High School diploma or equivalent
Must have a valid CA Drivers License
Prefer a 4-Year college degree (Bachelor's or above) or equivalent experience
5+ years of highly relevant, extensive, hands-on experience
Please submit your electronic resume and a personalized cover letter to ************************************ Please do not contact the hiring company directly. Principals only; recruiters, please don't contact this job poster.
$45k-78k yearly est. 60d+ ago
Information Technology
Vp 3.9
Technical support specialist job in San Diego, CA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$62k-109k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in San Diego, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-50k yearly est. 13d ago
Help Desk IT Technician II
Military, Veterans and Diverse Job Seekers
Technical support specialist job in San Diego, CA
The Help Desk IT Technician II is responsible for providing remote and on-site technicalsupport to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user.
Specific Job Duties Include:
Answer incoming Help Desk calls and emails
Create tickets and collect basic client information such as:
Company information
User
Issue
Whos effected
Perform basic Help Desk troubleshooting
Password resets
Add/Remove O365 licenses
Fix broken mapped network drives
Add/remove PC user (Local/Domain)
Install updates
Add printers (Local and Networked)
Install client-side software
Troubleshoot client-side network connections
Setup email on mobile devices
Act as HelpDesk Tier 1 escalation
Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less)
Restore files
Review application issues
Identify and address network outages
Troubleshoot group policies
Troubleshooting site-to-site and point-to-site VPN issues
Address network connectivity issues
Review server space issues
Requirements:
1-3 years of experience in Help Desk or IT support position
High School diploma or GED equivalent
Strong networking knowledge
Ability to problem solve and troubleshoot
Familiar with Windows Server
Excellent verbal and written communication skills
Detail-oriented and organized
Ability to multitask and excellent time management skills
Work as a proactive team member in an office setting
Fast-paced learner with 1-2 week training period
Working knowledge of Microsoft O365 email and office
Working knowledge of Microsoft Windows
$50k-92k yearly est. 60d+ ago
2026 Internship ITS (Information Technology Solutions)
Solar Turbines Incorporated 4.4
Technical support specialist job in San Diego, CA
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Internship Program - ITS (Information Technology Solutions)
This position is part of our Information Technology Solutions (ITS) Internship Program. The ITS Internship Program provides the foundation for the future success of Solar Turbines technology professionals and the future success of the organization. The purpose of the program is to start the development and training of the next generation of well-rounded and highly competent technology professionals through fun and challenging achievable projects.
Program Goals:
Begin building technical foundation
Provide challenging assignments
Develop enterprise perspective
Begin network building
Transition to job offers after schooling is complete
Build pride and engagement
Program assignments vary for each individual and are decided upon between management and the employee based on the needs of the business. Work assignments can range from assisting in quality assurance, software development, customer support, project management, system administration.
Each program consists of yearly rotations in departments such as:
Engineering, Sales, Service & HR IT
Enterprise Applications
Client Support Services
Cybersecurity
Solar Analytics
Infrastructure Services
Manufacturing IT
Interfacing with critical support and business roles to develop an understanding of our technology life cycle and how IT supports the business.
Once the internship is nearing the end, management will celebrate the accomplishments of the internship team members and provide feedback on their time as interns.
Minimum qualifications:
Currently enrolled in a Bachelor's or Master's program at an accredited school
Current overall GPA of at least 2.8 on a 4.0 scale.
0-3 years of related experience.
Previous internship and/or relevant project experience in a technology related field.
Must be able and willing to relocate to San Diego, CA for the duration of the internship
Preferred Qualifications:
Ability to work in a fast-paced cross-functional team environment.
High energy level and sense of urgency.
Strong verbal and written communication skills.
Good business / technical judgment.
Ability to handle multiple priorities for a variety of tasks.
Compensation:
The hourly compensation for this role is $22.50-$39.00. Actual compensation will be determined by graduation year and degree type.
#2026ETPosting
This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
Posting Dates:
January 8, 2026 - April 30, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
$22.5-39 hourly Auto-Apply 13d ago
GigaKOM Internship Program- IT Engineering
Gigakom
Technical support specialist job in San Diego, CA
IT & Engineering Internship Program
About Us
GigaKOM has been a leading provider of enterprise IT solutions for over 20 years, serving educational institutions, government agencies, and businesses across California. Through strategic partnerships and a commitment to innovation, we deliver cost-effective and reliable services that help our clients thrive in a digital-first world.
Now, through our Internship Program, we're opening our doors to the next generation of tech talent. If you're passionate about AI, systems infrastructure, or network engineering, this is your opportunity to gain real-world experience in a fast-paced and mission-driven tech company.
About the Internship Program
The IT & Engineering Internship is designed for aspiring tech professionals who want to explore fields such as:
Artificial Intelligence & Automation
Network Infrastructure & Cybersecurity
Systems Engineering & Cloud Services
TechnicalSupport & IT Operations
You'll be part of a team developing and supportingtechnical solutions that power public-sector organizations and enterprise clients throughout California.
Duration & Schedule
Term: 8-12 weeks (possibility for extension based on performance)
Start Date: Rolling start dates offered year-round
Schedule: Flexible part-time or full-time options
Key Responsibilities
As an IT & Engineering Intern at GigaKOM, you'll:
Assist in configuring and maintaining secure network infrastructures
Support deployment and monitoring of cloud-based and on-premise systems
Collaborate on AI-related initiatives including automation tools, chatbots, and data pipelines
Troubleshoot hardware and software issues across multiple platforms
Participate in systems design reviews, documentation, and testing
Gain exposure to cybersecurity best practices and enterprise IT frameworks
What We're Looking For
Required:
Current enrollment in or recent graduation from a Computer Science, IT, Engineering, or related program
Foundational knowledge of networking, operating systems, and system architecture
Proficiency with tools such as Python, Bash, PowerShell, or SQL
Strong analytical and problem-solving abilities
Willingness to learn and contribute in a team-oriented environment
Preferred:
Experience with AI tools, cloud platforms (AWS, Azure, or GCP), or scripting languages
Familiarity with routers, firewalls, VLANs, and network diagnostics
Interest in public-sector IT solutions, security, or emerging technologies
Mentorship & Development
Get assigned a mentor within the IT or Engineering team
Join weekly sessions focused on cutting-edge tech topics, project management, and industry best practices
Receive continuous feedback and a comprehensive performance review at the end of the program
Compensation & Perks
Compensation: Paid and unpaid roles available depending on role and availability
Professional Development: Workshops, tech demos, and access to virtual industry events
Career Growth: Strong interns may be considered for part-time or full-time roles after the internship
Team Culture: Inclusive, collaborative, and innovation-focused
Communication & Collaboration
Reports To: Engineering Manager or Internship Program Coordinator
Collaborates With IT staff, software developers, project managers, and fellow interns
Application Process
Ready to explore a career in tech with real impact? Submit your resume and a short statement of interest-be sure to mention your passion for IT/Engineering and what you're eager to work on at GigaKOM.
Build your future with GigaKOM. Work on impactful projects, deepen your technical skills, and join a company that is driving digital transformation in the public sector.
$34k-51k yearly est. 60d+ ago
Network Support Technician
Conceras
Technical support specialist job in San Diego, CA
Job DescriptionPosition Title: Network SupportTechnician Clearance Required: Active Top SecretOverview The Network SupportTechnician will provide network, desktop, and on-site technicalsupport for the Portsmouth Naval Shipyard Detachment in San Diego (PNS-DET). This role combines traditional network support duties with hands-on field work, desktop support, and secure equipment handling in operational Naval environments-including work aboard submarines and pier-side facilities. The ideal candidate has a mix of Help Desk experience, switch configuration capability, cable handling skills, and the ability to operate confidently in tight, high-security, Navy workspaces.Key Responsibilities
Network Support & Troubleshooting
Configure and troubleshoot network switches (Cisco or similar).
Diagnose communication issues between endpoint devices and switches.
Update IOS/firmware on switches, routers, and wireless access points.
Support installation, removal, and reinstallation of network equipment during submarine or barge moves.
Map network drives, assign IP addresses, configure printers, and support network connectivity for users.
Desktop / Help Desk Responsibilities
Provide Tier I/II user support for software installs, printer setup, account access, and common workstation issues.
Utilize ticketing systems for documentation and workflow (Remedy, ServiceNow, or similar).
Enable/disable user accounts following established procedures.
Support end users in a secure military environment with professionalism and clear communication.
Secure Communications Equipment (COMSEC) Support
Handle TACLANE devices, including key uploads (EKMS) and battery changes.
Follow all Navy COMSEC handling policies-errors can result in personal consequences.
Maintain strict policy discipline when managing encryption equipment.
Physical Network Infrastructure
Install, mount, label, and document wired and wireless equipment in network closets, cabinets, safes, and pier-side locations.
Assist with copper and fiber optic cable runs (pulling, terminating, routing).
Transport equipment, tools, and materials between PNS-DET sites.
Support site surveys in accordance with BICSI and Unified Facilities Criteria standards.
Operational Environment Work
Perform technical tasks aboard submarines and in confined spaces.
Carry equipment down ladders and maneuver gear in tight quarters.
Work in close proximity with Navy personnel and contractor teammates.
Coordination & Communication
Serve as a liaison with Code 109.11 and PNS-DET technical teams.
Participate in planning for building moves, cabling changes, or infrastructure modifications.
Communicate clearly with both technical and non-technical personnel.
Qualifications
Required
Active Top Secret clearance.
Hands-on experience configuring switches and troubleshooting network connectivity.
1-3 years of Help Desk/Desktop Support experience.
Experience using ticketing systems in an IT operations environment.
Ability to work in tight or confined spaces (submarines).
Ability to transport and install network equipment.
Strong communication skills and adaptability to military work environments.
Preferred
Familiarity with TACLANE/EKMS devices or other COMSEC equipment.
Navy, DoD, shipyard, or submarine environment experience.
Experience conducting site surveys using BICSI standards.
Fiber/copper cabling installation experience.
Understanding of basic network security principles.
CompTIA Security+, Network+, or CCENT/CCNA certifications.
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$41k-56k yearly est. 26d ago
Technical Support Specialist
CSA Global LLC 4.3
Technical support specialist job in San Diego, CA
Client Solution Architects (CSA) is currently seeking a TechnicalSupportSpecialist to support a program at San Diego, CA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact:
Technical Proficiency:
* Computer networking concepts, protocols, and security methodologies
* System performance and availability monitoring
* Network access, identity, and access management (e.g., Public Key Infrastructure)
* Remote access technologies
* Systems administration concepts
* Common network tools (e.g., ping, traceroute, nslookup)
* Electronic device functionality (computers, network components, peripherals)
* Operating System command line execution (e.g., ipconfig, netstat)
* Cloud computing service and deployment models (SaaS, IaaS, PaaS)
* Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
* Cybersecurity principles, threats, and vulnerabilities
* National and international cybersecurity laws, regulations, and ethics
* Organizational IT user security policies (e.g., account management, access control)
* Data security standards (PII, PCI, PHI)
* Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
* Risk management processes (assessment and mitigation)
* Incident data analysis and trend identification
* Service desk best practices
* Customer service and communication skills
* Technical training development and delivery
* Incident tracking and solution database management
* Trouble ticketing system utilization (incident, problem, event documentation)
* Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance
* Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
* IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What sets you apart:
* IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP
$41k-74k yearly est. 22d ago
Instructional Support Technician III
California State University System 4.2
Technical support specialist job in San Diego, CA
SDSU Imperial Valley Sciences and Engineering Laboratories are in Brawley, CA, providing access to laboratory classrooms and research facilities. At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.
For more information regarding the SDSU Imperial Valley Campus, click here.
Education and Experience
Equivalent to four years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to specialty area to which assigned.
or
Equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for one year of the required experience.
or
Equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the specialty area to which assigned may be substituted for two years of the required experience.
Key Qualifications
* Experience with management, maintenance, and operational support of various scientific instrumentations.
* Experience assigned to a laboratory or other instructional area, responsible for use of the facilities and providing all the support services for the classes or individuals using the area. Issues, stores, orders and inventories materials, supplies and equipment and are expected to use knowledge of the discipline to evaluate suitability, or substitutions in emergencies.
* Experience operating and providing faculty and students with assistance in interpreting results from scientific equipment.
* Experience maintaining extensive bacteriologic collections; builds or constructs models as teaching aids.
* Experience with schedules and plans center or equipment utilization; collection of common and rare specimens to match course needs.
* MS or PhD in Chemistry, Engineering, Biochemistry, or related discipline with a knowledge of principles of providing support services; knowledge of the common principles, methods, and techniques related to the disciplines; knowledge of materials, supplies and equipment and their uses related to the disciplines is preferred.
* Three years of experience of using major instruments, providing instructional support services, producing materials or supplies, or repairing equipment in a discipline related to the areas to which they are assigned, i.e., chemistry, engineering, or biochemistry is preferred.
* Knowledge of discipline particularly in recognizing the commonality between services required for various courses and for developing systems for maximizing facilities and equipment.
Compensation and Benefits
San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.
Compensation:
Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department's budget and equity guidelines.
* Initial step placement is not expected to exceed Step 6 ($5,569) for highly qualified candidates.
* CSU Classification Salary Range: $5,044 - $7,348 per month (Step 1 - Step 20).
* Future increases, including step advancements, are subject to contract negotiations.
Full Benefits Package Includes:
* Generous Time Off: 15 paid holidays, vacation, and sick leave.
* Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
* Health Coverage: Medical, dental, and vision options at low or no cost.
* Education Support: CSU tuition fee waiver for employees and eligible dependents.
* Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
* Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.
Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.
SDSU Values
At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Equal Opportunity and Excellence in Education and Employment
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity, or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Apply by October 26, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at ***************.
Advertised: Oct 10 2025 Pacific Daylight Time
Applications close:
$5k-7.3k monthly 60d+ ago
Desktop Support Technician
Kros-Wise 3.6
Technical support specialist job in San Diego, CA
Job Description
We are seeking a Computer User SupportSpecialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols.
Key Responsibilities
Provide front-line technicalsupport via phone, email, and in person
Install, configure, and maintain workstations, laptops, and peripheral devices
Troubleshoot user access issues related to CAC, Active Directory, and network permissions
Support patch management, antivirus, and STIG compliance tasks
Assist in imaging systems and software deployment using tools like SCCM or MDT
Maintain inventory of IT assets and support lifecycle management
Escalate unresolved issues to higher-level system administrators or network teams
Log all support interactions in the ticketing system and track resolution status
Provide user guidance and training on common applications and security best practices
Minimum Qualifications
U.S. Citizenship and Secret clearance or eligibility
Associate's degree in IT, Computer Science, or related field (Bachelor's preferred)
3+ years of experience providing user and desktop support in a DoD or secure environment
Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting
Familiarity with DoD security policies, including RMF and DISA STIGs
Security+ certification required
Additional Preferred Qualifications
Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks
Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems
Experience with DoD user account provisioning and revocation procedures
Familiarity with VDI environments (e.g., Citrix, VMware Horizon)
ITIL v4 Foundation certification
Experience working in a SIPR/NIPR dual-environment support role
Strong communication skills and ability to support non-technical users
$49k-65k yearly est. 7d ago
Help Desk Support - Level 1 (Carlsbad) 11025
Noesis Group
Technical support specialist job in Carlsbad, CA
Looking for a new opportunity with amazing benefits?
Come work for the best. Noesis Group, Inc. provides IT/IS consulting services to the business, educational and pharmaceutical communities of San Diego and Orange Counties. We offer comprehensive project management, business analysis, and support services covering networks, systems, applications, and more. Our mission is to generate loyal, satisfied, and long-term clients. Our ongoing success in accomplishing this goal has been attributed to the character and caliber of the professionals that comprise the Noesis team. Each member is dedicated, highly skilled, experienced, courteous, reliable, and respectful.
Would you like to be part of our growing professional team? We offer an exceptional work environment, great benefits and many opportunities for professional growth. Some of our benefits include: fully paid medical and dental, matching 401K plan, and a generous Paid Time Off (PTO) plan up to four weeks commensurate with seniority. Noesis offers a $5000.00 annual training budget for employees who wish to further their education in Information Technology.
We are currently seeking a highly motivated, full time Helps Desk Support-L1 to provide outstanding customer service to our clients.
JOB DESCRIPTION
Under the direct supervision of the Client Support Manager, the Helps Desk Support-L1 will provide on-site technicalsupport for our Noesis client. The Helps Desk Support-L1 must be able to quickly and professionally identify, research, and resolve a wide range of issues relating to technology and computing systems. The Helps Desk Support-L1 will serve as a “first point of contact” for end-user technicalsupport needs. This is a full-time position with a regular schedule of 40 hours per week. The Helps Desk Support-L1 must embrace the entrepreneurial spirit of our small, growing organization and possess high levels of self-initiative, accountability, and flexibility, coupled with a professional and strong work ethic.
SKILLS / REQUIREMENTS
Because we only hire the best candidates, you must have the following skills and education to be considered:
Broad based hardware and software support experience
Able to build and maintain supportive relationships within the organization
Highly accurate, organized and detail-oriented
Excellent customer service skills
Exceptional oral and written communications skills
Excellent technical writing and documentation skills
Above-average analytical and deductive reasoning skills
Ability to learn new technologies quickly and easily
Work efficiently and reliably in unsupervised and varying environments
Maintain calm and professional composure in stressful environments
Demonstrated track record of offering excellent customer service over the phone
Possess working knowledge of all of Microsoft's operating systems
Willing to handle support both over the phone and on-site locations to support clients desktop needs
Have a strong working knowledge of all of the components in Microsoft's Office suite
Able to quickly and efficiently diagnose and resolve problems with both PC and MAC
Prefer one or more current Information Technology certifications
Prefer a 4-Year college degree (Bachelor's or above) or equivalent experience
2+ years of highly relevant, extensive, hands-on experience
Must have a current CA drivers license
Please submit your electronic resume and a personalized cover letter to ************************************* Please do not contact the hiring company directly. Principals only; recruiters, please don't contact this job poster.
$45k-78k yearly est. 60d+ ago
Network Support Technician
Conceras
Technical support specialist job in San Diego, CA
Network SupportTechnician Clearance Required: Active Top SecretOverview The Network SupportTechnician will provide network, desktop, and on-site technicalsupport for the Portsmouth Naval Shipyard Detachment in San Diego (PNS-DET). This role combines traditional network support duties with hands-on field work, desktop support, and secure equipment handling in operational Naval environments-including work aboard submarines and pier-side facilities. The ideal candidate has a mix of Help Desk experience, switch configuration capability, cable handling skills, and the ability to operate confidently in tight, high-security, Navy workspaces.Key Responsibilities
Network Support & Troubleshooting
Configure and troubleshoot network switches (Cisco or similar).
Diagnose communication issues between endpoint devices and switches.
Update IOS/firmware on switches, routers, and wireless access points.
Support installation, removal, and reinstallation of network equipment during submarine or barge moves.
Map network drives, assign IP addresses, configure printers, and support network connectivity for users.
Desktop / Help Desk Responsibilities
Provide Tier I/II user support for software installs, printer setup, account access, and common workstation issues.
Utilize ticketing systems for documentation and workflow (Remedy, ServiceNow, or similar).
Enable/disable user accounts following established procedures.
Support end users in a secure military environment with professionalism and clear communication.
Secure Communications Equipment (COMSEC) Support
Handle TACLANE devices, including key uploads (EKMS) and battery changes.
Follow all Navy COMSEC handling policies-errors can result in personal consequences.
Maintain strict policy discipline when managing encryption equipment.
Physical Network Infrastructure
Install, mount, label, and document wired and wireless equipment in network closets, cabinets, safes, and pier-side locations.
Assist with copper and fiber optic cable runs (pulling, terminating, routing).
Transport equipment, tools, and materials between PNS-DET sites.
Support site surveys in accordance with BICSI and Unified Facilities Criteria standards.
Operational Environment Work
Perform technical tasks aboard submarines and in confined spaces.
Carry equipment down ladders and maneuver gear in tight quarters.
Work in close proximity with Navy personnel and contractor teammates.
Coordination & Communication
Serve as a liaison with Code 109.11 and PNS-DET technical teams.
Participate in planning for building moves, cabling changes, or infrastructure modifications.
Communicate clearly with both technical and non-technical personnel.
Qualifications
Active Top Secret clearance.
Hands-on experience configuring switches and troubleshooting network connectivity.
1-3 years of Help Desk/Desktop Support experience.
Experience using ticketing systems in an IT operations environment.
Ability to work in tight or confined spaces (submarines).
Ability to transport and install network equipment.
Strong communication skills and adaptability to military work environments.
Preferred
Familiarity with TACLANE/EKMS devices or other COMSEC equipment.
Navy, DoD, shipyard, or submarine environment experience.
Experience conducting site surveys using BICSI standards.
Fiber/copper cabling installation experience.
Understanding of basic network security principles.
CompTIA Security+, Network+, or CCENT/CCNA certifications.
$41k-56k yearly est. Auto-Apply 55d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in National City, CA?
The average technical support specialist in National City, CA earns between $35,000 and $98,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in National City, CA