Data Center Security Specialist, DC Security Americas Southwest
Technical support specialist job in Sparks, NV
Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee. AWS is growing rapidly, and we are looking for a Data Center Security Manager to join our expanding Infrastructure Operations team.
Key job responsibilities
As a Data Center Security Manager (individual contributor) you will be tasked with driving operational security excellence in several separate facilities located within a short driving distance. Your constant vigilance will discover physical security gaps and shortcomings, which you will drive to fix immediately. You will interface and direct vendors involved in new security construction, repairs, daily security operations and patrols, and planning. You will extract metrics and observe improvements by looking at hard data. You will make suggestions on improving electronic surveillance and access controls. You will direct efforts to educate data center occupants on false alarm reductions. You will write and implement security process and procedures. Your position will require you to write reports, create presentations and communicate with management on the status of physical security operations.
About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS- 1+ years overseeing security operations and personnel
- 1+ years' experience in security patrolling and reporting
- 1+ years' experience working with security vendors and contractors
PREFERRED QUALIFICATIONS- 2+ years' experience in access control and video surveillance software applications (eg. LENEL or C-cure)
- 2+ years' experience working in a facility and observing security gaps in physical barriers, security officer procedure, policies, surveillance equipment, and alarm points.
- 2+ years' experience driving campaigns to reduce nuisance alarms, experience working with workflow ticketing and extraction of performance metrics, experience investigating accidents, thefts, disturbances, discrepancies.
- 2+ years' overseeing security sub contractors that provide guards, electronic security systems, door construction, door repair, fencing, and access controls.
- 2+ years' experience overseeing security construction projects.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,400/year in our lowest geographic market up to $112,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Information Technology Operations Specialist
Technical support specialist job in Las Vegas, NV
IT Operations Specialist (Onsite - Las Vegas, NV)
Contract | 6-12 months | $49-54/hr
A leading innovator in autonomous mobility is seeking a highly driven IT Operations Specialist to support and enhance the technical workflows behind live operational environments.
In this role, you will document, analyze, and improve complex technical processes across systems, networking, and operations-directly contributing to the reliability and efficiency of real-time operations.
This position is 100% onsite in the Spring Valley area of Southwest Las Vegas, NV.
Schedule
Initial:
Monday-Friday, 10:00 AM-6:30 PM
May transition to one of the following based on business needs:
Monday-Friday, 10:00 AM-6:30 PM
Wednesday-Sunday, 5:30 PM-2:00 AM
Sunday-Thursday, 10:00 AM-6:30 PM
Tuesday-Saturday, 10:00 AM-6:30 PM
What You'll Do
Shadow and document live operational workflows, systems, and dependencies.
Analyze technical processes to identify inefficiencies and improvement opportunities.
Collaborate with cross-functional teams (Operations, DevOps, Infrastructure, Engineering) to streamline workflows.
Produce clear and actionable documentation of processes, observations, and recommendations.
Present findings to both technical and non-technical stakeholders.
Ideal Candidate
5+ years of experience in an operations center, NOC/SOC, or real-time technical support environment.
Familiarity with network monitoring tools, cloud diagnostics, or infrastructure automation.
Experience partnering with DevOps or Infrastructure teams in production environments.
Strong analytical, documentation, and communication skills.
Able to work effectively in a secure, on-site operational setting.
Technical Skills (Experience in at least two required):
Real-time technical operations
Advanced TCP/IP networking
Cellular networks
AWS cloud computing
Kubernetes
Windows workstation support
Daily Responsibilities
Observe and document day-to-day operational workflows and system interactions.
Capture process dependencies, bottlenecks, and operational pain points.
Gather data from cross-functional teams to build accurate workflow maps.
Help develop process improvements and technical documentation.
Provide technical insights aligned with operational priorities.
Communicate recommendations clearly to mixed-audience stakeholders.
Technical Support Specialist
Technical support specialist job in Las Vegas, NV
Source One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site).
Title: TeleOperations Specialist (Technical Support Specialist)
Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below)
Various Shifts Available:
Hours: 10am-6:30pm or 5:30pm-2am
Days: Tues-Sat, Wed-Sun, Thurs-Mon or Sat-Wed
* Ideal candidates will be flexible on shift days/times
Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.
As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.
Responsibilities:
- Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation
- Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines
- Assist in gathering performance metrics and reporting observations to improve system functionality
- Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface
- Follow company protocols and regulatory requirements to maintain high operational standards
Requirements:
- 2+ years of experience in operations, technical support, software testing, or a similar field
- Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles
- Excellent driving history and no criminal history
- Excellent written and verbal communication skills
- Willingness to work flexible shift hours
Bonus Qualifications:
- Experience with QA testing or working in the autonomous vehicle industry
- Bachelor's degree in STEM, analytics, or related field
- Basic understanding of data analysis to help build out and analyze metrics
- Strong familiarity with video game-style controls or simulation software
Benefits:
- Pre-tax commuter benefits
- Employer subsidized health care benefits
- Flexible Spending Account for healthcare-related costs
- Short and long term disability coverage and life insurance
- 401k package
Help Desk Technician
Technical support specialist job in Sparks, NV
Title: Lead Help Desk Technician
Duration: PERM
Pay: $70,000/yr - $75,000/yr
Exact compensation may vary based on several factors, including skills, experience, and education.
Schedule: Onsite Monday-Friday, 8 AM-4 PM or 9 AM-5 PM (flexible)
On-Call: Every 13 weeks, Monday-Monday, 5 PM-7 AM
Paid $35/hr for any calls resolved during on-call hours
Passive pay of $12.50/hr when on-call but not called
Required Skills & Experience
5+ years in help desk or desk-side support
2+ years in a lead or supervisory help desk role
Active or expired CompTIA A+ Certification
Experience with Azure AD and Active Directory
Strong troubleshooting skills for Apple devices (MacBooks, iMacs, iPhones, iPads) in a corporate environment
Familiarity with Intune and Jamf device management tools
Knowledge of user authentication systems (MFA, SSO, etc.)
Nice to Have
Military experience
Additional certifications: Microsoft, ITIL, Network+, Security+
Job Overview
Insight Global is hiring a Lead Help Desk Technician for a major data center client in Reno, NV. You'll provide on-site support for internal users, manage hardware/software installations, and troubleshoot issues. Responsibilities include administering and supporting computers, printers, servers, and related equipment, Ensuring timely issue resolution and minimizing service interruptions, leading help desk operations and monitoring service quality. Ideal candidates have strong technical skills, leadership experience, and excellent communication abilities.
Sr. Technical Support Specialist
Technical support specialist job in Las Vegas, NV
The Senior Technical Support Specialist provides advanced technical assistance to dealers, service technicians, distributors, and end users within the pool and spa industry. This role serves as a subject-matter expert in troubleshooting, diagnostics, and product performance, with an emphasis on delivering exceptional customer support and driving field-level product knowledge. The ideal candidate has at least 5 years of hands-on experience in the pool and spa industry and brings strong analytical, communication, and customer service skills.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
Technical Support & Troubleshooting
Provide expert-level phone, email, and ticket-based technical support to dealers, technicians, and end users.
Diagnose complex electrical, hydraulic, mechanical, and water-quality issues related to spas, hot tubs, and pool systems.
Guide callers through step-by-step troubleshooting and repairs, ensuring safety and accuracy.
Escalate systemic issues to Engineering, Product Development, or Quality teams as appropriate.
Escalation Management
Serve as the primary point of contact for advanced or high-priority escalations from dealers, technicians, Customer Care representatives, and internal teams.
Assess urgency, customer impact, and technical complexity to determine the appropriate escalation path.
Take ownership of escalated cases through full resolution, ensuring timely communication, accurate documentation, and strong follow-through.
Coordinate cross-functionally with Engineering, Product Development, Quality, and Warranty teams to resolve recurring or systemic issues.
Provide coaching, guidance, and decision support to Technical Support Representatives on how to prevent unnecessary escalations and improve first-call resolution.
Identify trends or repeat escalations and communicate findings to leadership to drive process, product, or training improvements.
Product Knowledge & Documentation
Maintain in-depth knowledge of all spa and swim spa equipment, including control systems, pumps, heaters, filtration, lighting, and aftermarket accessories.
Assist with developing and updating technical manuals, troubleshooting guides, and knowledge base content.
Support new product launches by reviewing technical documentation and identifying potential field support needs.
Dealer & Technician Support
Build strong relationships with dealers and service partners by providing timely, reliable, and professional support.
Conduct remote training sessions or in-person technical demonstrations, as needed.
Provide feedback to internal teams on recurring field issues, warranty trends, and product improvement opportunities.
Warranty & Service Administration
Review and process warranty claims, ensuring accuracy and adherence to company policies.
Assist with root-cause analysis on returned product and document findings for Engineering and Quality teams.
Track and report technical issues, themes, and resolution times to support continuous improvement.
Cross-Functional Collaboration
Partner with Engineering, Product Development, and Manufacturing to identify, document, and resolve product issues.
Provide insights on product design, usability, and serviceability based on real-world customer feedback.
Participate in continuous improvement initiatives to enhance product reliability and service processes.
POSITION QUALIFICATIONS
Competencies:
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
SKILLS & ABILITIES
Education: High school diploma or equivalent required; technical certification or associate degree in electronics, mechanics, or a related field preferred.
Experience: 5+ years of technical support or field service experience, preferably in spa, hot tub, HVAC, or pool equipment industries. Strong understanding of electrical and mechanical systems, diagnostic tools, and technical schematics. Familiarity with common brands and components used in the industry (Balboa, Gecko, Waterway, etc.).
Computer Skills: Proficient in Microsoft Office and experience with CRM, ticketing systems, and technical support tools or ERP systems (e.g., NetSuite, Salesforce, Sage).
Other Requirements: Customer-focused with the ability to manage difficult conversations professionally and empathetically. Excellent verbal and written communication skills. High attention to detail and organizational skills. Ability to multitask, prioritize, and remain organized in a fast-paced environment.
Service Desk Technician
Technical support specialist job in Reno, NV
Working for a large gaming company. Licensed in around 300 gaming jurisdictions, operating in over 90 countries and offering a unique blend products and services, online gaming, to slot machines.
Project:
Contract
Role:
This position is for a Service Desk support tech. They will be providing day to day support for the local
employees roughly 700 individuals.
This position is responsible for providing support to users of the company's computer network and telephone systems.
Techs will take calls, enter issues into the helpdesk tracking system and will attempt to solve the problem on first contact.
If problem cant be solved, the tech will pass the call to a level-2 engineer.
Issues may involve support for desktops/laptops, operating systems, servers, applications and remote access systems.
Responsible for resetting user passwords and voicemail accounts.
Responsible for monitoring server and application systems and responding to alerts as needed.
Responsible for set up of new users on the network. He/she determines access, establishes passwords and new user accounts as required.
Additional Skills & Qualifications
This is a service desk position. So you will be asked to take calls, virtual Smart Bar, password resets. If they candidate does not want to do password resets this in not the role for them.
Customer service is also a huge part of this need. They will be the main support for the Reno office.
Second largest gaming manufacturing company. It is a good blended role that will allow a candidate the ability to work in a large environment. They do have the opportunity to go full-time with good performance but there are no guarantees there. Many of the individuals we have placed in this group are still there.
Work Environment:
In Office, Monday - Friday, 8am-5pm
Deskside Analyst
Technical support specialist job in Las Vegas, NV
Taurean Consulting Group is a 100% Woman-Owned IT Staffing and Project Solutions company built on deep relationships. With over 25 years of experience in Technology Staffing, we match candidates to the culture of an organization as well as required skill sets.
Join our client world-class IT team where innovation, service excellence, and teamwork drive everything we do. We're looking for an Deskside Analyst to deliver exceptional technical support to our team members across the resort, ensuring their technology is reliable, secure, and ready to perform.
Successful candidates excel at and enjoy:
Manage and resolve ServiceNow support tickets with speed and accuracy.
Communicate clearly and professionally with team members across departments, providing timely updates and complete resolutions.
Troubleshoot and repair PC hardware, printers, and network peripherals.
Document all support activity to maintain transparency and service quality.
Your previous experience includes:
3+ years of progressive experience in PC hardware and software support.
21 years of age.
Active Gaming license required.
Worked in a Casino Gaming environment.
Strong knowledge of Windows OS, Microsoft Office, Active Directory, and basic printer/network troubleshooting.
SALARY - $24/hr.
Must be available to work a shift that can vary and start as early as 6am and late as 11pm and/or weekends.
Where you land in the salary range depends on how well your background and experience meet the requirements outlined in the job posting. Making that first impression on your resume, online profile, and in your interview is a key part of the process. The Taurean recruitment team is dedicated to helping you present your very best self.
Does this sound like the job for you? If so, please apply today! Let's do this!
Not sure this is a fit? We can help! Contact us at ************ to speak with one of our consultants about your career path!
Application Support Specialist
Technical support specialist job in Reno, NV
LHH Recruitment Solutions is seeking an experienced Application Support Analyst for a contract role with a client of ours in Reno, NV. This person will provide critical support for proprietary and third-party applications by maintaining system tables, managing user access, and delivering accurate reporting. This role ensures data integrity, compliance with company standards, and timely execution of operational tasks.
Key Responsibilities
Maintain and update system tables, rate structures, and customer data per quality guidelines.
Review and validate updates for accuracy, duplicates, and potential issues.
Generate periodic and ad-hoc reports for audits, discrepancy identification, and root cause analysis.
Research and resolve system issues; escalate as needed following standard procedures.
Provide training and support to internal and external users on assigned applications.
Manage alerts, reports, and document libraries for applications.
Perform user account and password maintenance.
Prepare project plans and ensure timely delivery of milestones.
Maintain work instructions and job aids for assigned systems.
Assist with IT service requests and customer onboarding.
Support testing for application enhancements, upgrades, and implementations.
Update schedules, logs, and tasks daily; provide reports as requested.
Other duties as assigned.
Qualifications
Education:
High school diploma or equivalent required.
Associate degree or coursework in Computer Science or related field preferred.
Experience:
2+ years in Application/Helpdesk Support or similar role required.
Experience with Supply Chain, Transportation, or Logistics enterprise systems preferred.
Skills & Competencies:
Strong knowledge of web-based application databases and table structures.
Proficiency in Microsoft Office (Word, Outlook, SharePoint - Basic; Excel - Intermediate).
High attention to detail and accuracy in data entry and review.
Excellent verbal and written communication skills.
Ability to translate technical concepts into business terms.
Strong problem-solving and decision-making abilities.
Customer-focused with excellent relationship-building skills.
Ability to manage priorities and meet deadlines in a fast-paced environment.
Physical & Work Environment
Corporate office environment; may require occasional lifting up to 20 lbs.
Frequent use of computer systems and telephonic communication.
Employment Type: Contract
Workplace Type: On-Site
Duration: Contract-to-hire
Compensation: $20-23/hr
Benefit Offerings:
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Information Technology Support Engineer (1-3) Yrs Exp
Technical support specialist job in Reno, NV
Hi
We are looking for an IT Support Engineer with 1-3 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.
Job Title: Desktop IT Support Engineer
Location: Reno, NV
Onsite Work
Full Time
start date: 15th December 2025
Job Responsibilities:
IT Support Engineer - (1-3 Yrs)
Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.
Technical Skills:
M365
Azure AD
ServiceNow
Basic networking skills
Complex system Troubleshooting skills
Printer management
AV solution support
VIP support
Printer and industrial scanner support
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support specialist job in Nevada
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Supervisor - Student Help Desk, Information Technology [R0149245]
Technical support specialist job in Las Vegas, NV
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
* Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
* Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************.
Job Description
The University of Nevada, Las Vegas invites applications for IT Supervisor - Student Help Desk, Information Technology [R0149245].
ROLE of the POSITION
The IT Supervisor - Student Help Desk reports directly to the IT Support Services Manager and is responsible for the strategic oversight and daily management of UNLV's student-run help desk. This position ensures that student workers are effectively recruited, trained, and supervised to provide high-quality technical support to the campus community. The IT Supervisor will make recommendations on the selection, implementation, and maintenance of help desk technologies to ensure efficiency and responsiveness to student, faculty, and staff needs.
This position will serve as the primary liaison between the student help desk, UNLV Information Technology's Tier 2 support, and the LMS support team, ensuring seamless escalation processes and collaborative troubleshooting. Additionally, the IT Supervisor - Student Help Desk will work closely with the Student Workforce Development Coordinator to align training and professional development initiatives for student workers.
Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.
PROFILE of the OFFICE OF INFORMATION TECHNOLOGY
With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff.
As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV's broad community with empathy, which is a key to our success.
Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply.
MINIMUM QUALIFICATIONS
This position requires a Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and three (3) years of experience with IT support services, help desk operations, or technician programs. Credentials must be obtained prior to the employment start date.
ACCEPTED EQUIVALENCIES FOR DEGREE REQUIREMENT
UNLV may consider additional relevant experience in place of formal education requirements: In lieu of a bachelor's degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience.
ADDITIONAL REQUIRED QUALIFICATIONS
* Experience hiring and training student workers or entry-level employees
* Knowledge of IT service management tools and best practices
* Exceptional customer service skills with experience handling escalations and complex IT service requests
* Experience with ITSM platforms such as TeamDynamix, Jira, Footprints, or similar systems
* Familiarity with incident management procedures and best practices
PREFERRED QUALIFICATIONS
* Experience working in a higher education environment is preferred
* Familiarity with student workforce development programs
* Experience implementing IT ticketing and workflow systems
* REBELearn (Saba-based) Department Administrator
* Experience with phone tree systems, queues, and working with telecommunications or other vendors to maintain reports or infrastructure
* Strong experience in IT communication strategies, including status page updates, and or knowledge base articles
* Valuable contributions to a STEM outreach initiative
* Administration of Learning Management Systems (LMS), particularly Canvas
* Initiated Cross Training efforts in a Help Desk environment
KNOWLEDGE, SKILLS, & ABILITIES
The incumbent must have specific knowledge, skills, and abilities in the following areas:
KNOWLEDGE
Required
* Strong understanding of IT help desk operations, service management, and support best practices.
* Technical expertise in troubleshooting hardware, software, and network-related issues.
* Familiarity with Learning Management Systems (LMS), particularly Canvas.
Preferred
* Knowledge of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
* Understanding of cybersecurity principles and IT compliance standards.
* Familiarity with enterprise-level IT support environments and remote troubleshooting techniques.
* Knowledge of scripting or automation tools (e.g., PowerShell, Python) for IT support tasks.
* Awareness of accessibility standards and assistive technologies in IT support.
SKILLS
Required
* Experience with help desk ticketing systems and reporting tools.
* Experience with student employees or entry-level IT staff.
* Experience with data analysis and process improvement in IT support environments.
* Proficiency in scheduling and workforce planning, utilizing both manual scheduling methods and/or automated tools.
Preferred
* Experience with cloud-based IT service management tools (e.g., ServiceNow, Zendesk, Freshservice).
* Proficiency in data visualization tools (e.g., Power BI, Tableau) for IT performance metrics.
* Strong documentation and technical writing skills for creating knowledge base articles and training materials.
* Proficiency in conducting user experience (UX) testing and feedback collection to improve IT support services.
ABILITIES
Required
* Ability to develop and implement training programs for student workers.
* Strong customer service and communication skills.
* Ability to make technology recommendations and drive adoption of new support tools.
Preferred
* Ability to mentor and develop junior IT staff or student employees in a leadership capacity.
* Ability to manage IT projects, coordinate cross-functional teams, and drive initiatives to completion.
* Strong problem-solving and analytical thinking for identifying long-term IT support improvements.
COMMITMENT to CAMPUS VALUES
A successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.
SALARY
Salary range for this role is $80,200 to $85,100. Unable to offer more than stated salary range.
BENEFITS OF WORKING AT UNLV
* Competitive total rewards package including:
* Paid time off, sick leave, and holidays
* Excellent health insurance including medical, dental and vision
* Comprehensive retirement plans and voluntary benefits programs
* No state income tax
* Tuition discounts at Nevada System of Higher Education (NSHE) schools
* Tuition discounts for spouses, domestic partners, and dependents
PERKS & PROGRAMS
* Employee recognition and appreciation programs
* UNLV athletics ticket discounts
* Statewide employee purchase program discounts
* RebelCard discounts on and off campus
* Wellness programming for all UNLV faculty and staff at no cost
* Opportunity for career advancements to leadership roles
* Connect with colleagues with shared interests
* Personal and professional development opportunities
* A comprehensive onboarding program, Rebels: Onboard
* Support and resources available for veteran applicants - contact ********************** or visit our UNLV Veterans Webpage.
HOW TO APPLY
Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.
Although this position will remain open until filled, review of candidates' materials will begin on Monday, October 13, 2025.
Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.
UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at the UNLV Veterans Webpage or contact ********************** for support.
For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at ************** or **************************.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0149245" in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
PROFILE of the UNIVERSITY
Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us online at: *******************
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.
TITLE IX STATEMENT
The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both.
Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Administrative Faculty
Exempt
Yes
Full-Time Equivalent
100.0%
Required Attachment(s)
The following attachments are required for consideration:
* A letter of interest
* A detailed resume listing qualifications and experience
* The names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Note, applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.
Posting Close Date
Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work schedule are subject to change based on organizational needs.
Auto-ApplyTechnology Support Specialist II, Premier Trust
Technical support specialist job in Las Vegas, NV
Osaic Careers
Technology Support Opportunity in Financial Services
Technology Support Specialist II
Role Type: Full time (5 days Weekly in Office)
Salary: $60,000 - $70,000 per year + annual bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ********************************************
Summary:
The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust.
Responsibilities:
Maintains a thorough working knowledge of all applications on the network
Implement network security measures to protect against unauthorized access and cyber threats
Manage firewalls, intrusion detection/prevention systems, and access control policies
Maintain on premise Windows Server administration
Conduct network vulnerability assessments and remediation
Plan for future network growth and scalability needs
Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure
Develop and maintain the organizations Information Security Policies and Procedures
Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations
Ensuring technology standards and best practices are met
Assist the Technology Officer to test and maintain disaster and emergency recovery plans
Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc.
Works with other departments to use new technologies to streamline company policies and rules
Evaluates new technology and makes recommendations on technological solutions
Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority
Refers problems to appropriate individuals and ensures answers or information is received by inquiring party
Ability work independently and in a team environment
Maintains strict confidentiality of all records and data received and produced.
Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts.
Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer.
Comply with all company policies and procedures, state laws and regulations.
Participate in required annual BSA/AML/OFAC and Compliance training.
Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit.
Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position.
Understand business implications of decisions; display orientation to profitability; align work with strategic goals.
Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions.
Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce.
Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
All other duties as assigned
Education Requirements:
High School Diploma or equivalent (GED) required.
Basic Requirements:
Salesforce knowledge is a plus
Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel.
Effective communication and leadership skills.
Ability to analyze complex problems and identify appropriate solutions.
Ability to make rule based and analytical decisions.
Ability to organize, prioritize and handle multiple tasks.
Ability to conduct training needs analysis.
Ability to pay close attention to detail.
Ability to maintain complete confidentiality of information
Ability to effectively function as a team player
Ability to be at work on a regular and predictable basis
Auto-ApplyInformation Technologist
Technical support specialist job in Nevada
Amentum is hiring an Information Technology Specialist for Creech Air Force Base. As an Information Technology Specialist in the United States Air Force Logistics Division, you will maintain secure and efficient digital systems that support mission-critical logistics functions. This role blends technical expertise with military protocols, providing a unique opportunity in high-security environments.
Compensation:
The hourly starting rate for this position is $42.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long term and short-term disability insurance, paid time off, and parental leave.
Essential Responsibilities:
* Microsoft Windows O365 and System Administration: Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non-classified environments. Oversee driver updates for department-specific devices to ensure compatibility.
* Device Maintenance and Operational Continuity: Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards.
* Advanced Technical Troubleshooting and Escalation Management: Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and escalate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission-critical response and systems reliability.
* Asset Lifecycle Management and Compliance: Collaborate with Property Administrators to effectively manage high-value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23-122, Materiel Management, as well as AFMAN 17-1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment.
* Logistics Systems Integration and Operational Support: Develop and apply in-depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross-functional teams.
Minimum Requirements:
* Bachelor's degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting.
* Minimum 2 to 4 years' experience in computer support and maintenance.
* Current with all Cybersecurity and operations training for administrative workstation privileges.
* Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards.
* Proficiency in basic computer and printer repairs; CompTIA A+ certification preferred.
* Must possess and maintain a US Government Secret level security clearance. Note: US citizenship is required to obtain a US Government security clearance.
* Must possess a valid state issued driver's license.
Work Environment, Physical Demands, and Mental Demands:
Typical office environment with no unusual hazards, occasional lifting to 15 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Reports to Computer Operations Supervisor. Full-Time (five days/ week schedule with minimal overtime projected) Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
Managed IT Installation Specialist
Technical support specialist job in Las Vegas, NV
Job Description
Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Managed IT Installation Specialist to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on!
What makes Les Olson different?
Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.
We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.
"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.
We offer:
Paid Time Off
Sick Days
Paid Holidays
401k match + Pension
Full Medical, Dental & Vision + HSA
Mental health care coverage
Life Insurance
Local Volunteer Opportunities
What you'd do
Our dream candidate can listen to and understand our customers' needs and creatively solve their problems involving the software and hardware products we offer. This candidate communicates well with customers, using language they can understand in a patient, friendly and approachable manner. In fact, customers ask to work with them and rave about them behind their back. The candidate is able to install customer desktop and networking hardware, such as laptops, keyboards, physical servers, firewalls, network switches, and can configure new workstations for customers based on their needs. This person has advanced computer skills, and maybe even some fancy certifications (an A+ cert would sure be swell, but isn't required).
What else you'll need:
Self-management skills, including the ability to meet deadlines
Ability to prioritize multiple tasks
Ability to work safely, independently, quickly, and efficiently while following instructions
Team worker willing to do what it takes to get the job done
Eagerness to learn
Good record-keeping skills and attention to detail
Ability to lift 50- 100 lbs.
Ability to show up on time looking professional
Valid driver's license & Clean driving record
Willing and able to take & pass drug test
18+ years of age
Job Type
:
Full-time, mostly M-F 8:00am-5:00pm
Check out our website:
****************
Job Posted by ApplicantPro
Information Technology Technician | Part-Time | Allegiant Stadium
Technical support specialist job in Las Vegas, NV
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.
This role will pay an hourly rate of $25.00-$30.00.
Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching.
This position will remain open until March 13, 2026.
Responsibilities
Install, configure, and troubleshoot computer systems, hardware, and software.
Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting.
Follow established procedures and processes for computer maintenance.
Provide training and support to team members in the use of computer systems and software.
Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
Set up new employees' technology, including laptops, desktops, and mobile devices.
Provide onboarding training on how to use the company's IT systems and applications.
Excellent customer service skills over the phone, by email and in-person.
Provide technical support to employees who are having problems with their hardware or software using help desk software.
Support the company's digital signage network.
Troubleshoot problems and ensure that the network is secure.
Administer the company's O365 environment.
Conduct a weekly cybersecurity review of all systems, emails, and endpoints.
Check for malware, vulnerabilities, and unauthorized access through Sophos.
Work with employees to understand their needs and then recommend solutions that meet those needs.
Other duties, responsibilities and/ or projects as assigned.
Qualifications
2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems.
A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired.
Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements.
Experience in public facility preferred.
CompTIA A+ certification desired.
An understanding of how PCs function in a networking environment.
Principles and techniques of maintenance and repair for PC systems and related equipment.
A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets.
Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point.
Safe work practices.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyI.T. Helpdesk Specialist II
Technical support specialist job in Henderson, NV
The IT Helpdesk Specialist II is responsible for assisting employees in providing technical support to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions.
Essential Duties and Responsibilities:
Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines
Primary point of contact for all incoming help desk support tickets and IT Helpline calls
Responsible for distributing and assigning help desk support tickets for the IT Department
Provides Tier 2 Technical Support for all service-related calls received and escalates issues and concerns as needed
May also participates as an after-hours support call center team member
Provides general office support to the Information Technology Director and Manager with project as assigned
Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed.
Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively.
Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary.
Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions.
Job Qualifications:
High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations
Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs
Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system
Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments
A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
Schedule/Location:
In Office - Henderson, NV or Monterey Park, CA
Hours - 8:00am-5:00pm
Compensation/Benefits:
Salary: $50,000-60,000/yr
Health, Vision, & Dental Benefits
Wellness & Mental Health: Shared benefits available for employees and their families
Paid Time Off: Encouraging work-life balance and personal well-being
401(k) Plan: Access provided through Merrill Lynch
Monthly Internet Stipend
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.
Auto-ApplyIT Intern
Technical support specialist job in Las Vegas, NV
Under general supervision of the Chief Information Officer, receives guidance, training, and mentoring from the IT team. Supports the IT team to include areas of installation, maintenance and repairs on hardware and software within SDMI's clinical and administrative offices as to ensure continuity of operations and high levels of operational up time.
Auto-ApplyUndergraduate Information Technology Internship (Associate in Information Technology - Levels I - IV)
Technical support specialist job in North Las Vegas, NV
Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.
MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.
MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.
Due to the nature of our work, US Citizenship is required for all positions.
Completion of the first year in a computer science degree program at an accredited institution, as of the date application is submitted.
The declared degree must pertain to the department to which the student will be assigned.
Must be actively enrolled in school, as of the date application is submitted.
Must have and maintain a cumulative grade point average of 3.0 on a 4.0 scale, as of the date application is submitted.
Must be located in the contiguous United States.
Must have:
Planning/organizing skills and initiative
Good written and verbal communication skills
Ability to follow directions, both written and verbal, and able to work independently as well as part of a team
Strong computer skills are desired, including MS Office and computer programming.
A pre-placement drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
Must have a valid driver's license.
Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, ‘
Identity, Credential, and Access Management
,' and Supplemental Directive NNSA SD 206.2, ‘
Implementation of Personal Identity Verification for Uncleared Contractors
.'
MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.
Hourly range for this position is $16.38 to $22.07.
Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.
THIS IS A CASUAL POSITION WORKING A MAXIMUM OF 900 HOURS PER CALENDAR YEAR.
Undergraduate Information Technology (IT) Interns will work under the direct supervision of a manager & mentor and will be provided with hands-on participation in ongoing projects at one of the most unique experimental sites in the United States.
Internships are available at the following locations:
North Las Vegas, Nevada
Nevada National Security Site (65 miles northwest of Las Vegas, Nevada)
Los Alamos and Albuquerque, New Mexico
Livermore and Santa Barbara, California
Remote Sensing Laboratories at Nellis Air Force Base (Las Vegas, Nevada) or Andrews Air Force Base (Joint Base Andrews, Maryland)
An option to work remotely may be considered based on business need/approval
We are looking for qualified and motivated Undergrad students that are pursuing a degree in:
Computer Science
Data Science
Information Systems & Management Information Systems (MIS)
Information Technology
Cybersecurity
Information Science
Informatics
Duties and Responsibilities (may include and will vary depending on which department you are assigned to):
Application Development on a variety of technologies
Data Visualization and Reports
Project Management activities
Networking and communication projects
Systems, Servers and related Hardware and Operation Systems
Cloud Solutions
End User Support
Provide level I support and troubleshooting for hardware, software, and/or network issues
Assist with installing and upgrading hardware and software
Interface with clients via Chat, Phone, Walk-in
Perform client call backs
Create and update Incident Tickets
Draft and edit Knowledge Articles
Please note these important dates for our 2026 Summer Student Program:
December 18th, 2025 - Last day for student internship applications to be accepted
May 19th, 2026 - Summer internship Student Program begins
August 7th, 2026 - Summer internship Student Program concludes
Auto-ApplyInfrastructure Technician
Technical support specialist job in Las Vegas, NV
Title: Network Infrastructure Technician
Openings: 2
Duration: Permanent
Shift: (First 90 days will be 9-5 for training period)
Day: 7 AM - 3PM
Swing: 3 PM - 11 PM
Night: 10 PM- 8 AM (4 x 10-hour shifts)
Required Skills & Experience:
3+ years of experience as a network technician
Proficiency in layer one infrastructure, including pulling cables, horizontal structured cabling, running fiber and copper cabling
Proficiency in networking, including racking and stacking servers
Proficiency in computer repairs and software upgrades
Attention to detail
Nice to Have Skills & Experience:
Certifications: A+, Security+, and Network+
Ability to work in a complex environment with the ability to pivot
Job Description:
Insight Global is seeking a dedicated Network Technician to join one of the largest data centers in the world, where innovation meets excellence. As a member of our client's dynamic team of technicians, you will operate 24/7 to maintain extensive server infrastructure. Your responsibilities will include Smart Hands Tasks, such as plugging servers back in and fixing servers; Installs, which involve handling customer move-ins, managing carrier housing, delivering internet connections through fiber, and troubleshooting; and Internal Projects, covering all internal network projects, moving signals from point A to point B, and combining installs and smart hands tasks. We are looking for a dedicated professional to help us maintain and enhance our network infrastructure.
Contract/Contract-to-Hire Roles:
Compensation:
$24/hr to $27/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support specialist job in Las Vegas, NV
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military