Information Technology Field Technician - Reno, NV
Technical support specialist job in Reno, NV
Job Description: Field IT
Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment.
Primary Skill Required
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Detailed Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Preferred Skills:
โข Excellent problem-solving, communication, and documentation skills
โข Ability to work independently and manage technical issues.
โข Willingness to learn new technologies and adapt to different roles
Good to have any or more certificates such as:
CompTIA A+,
Microsoft Certified Desktop Support Technician
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Pay = $19.23/hr.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Entry Level IT Technician
Technical support specialist job in Winnemucca, NV
We are seeking a motivated and skilled IT Support Specialist to join our team at WiFiber, an electrical company specializing in mining support. The IT Support Specialist will be responsible for managing and maintaining our IT infrastructure, troubleshooting technical issues, and providing support to employees across all departments. The role requires a strong understanding of networking, hardware, software, and systems management, with a focus on supporting operations in a mining environment.
$25-35/hr DOE
IT Supervisor - Student Help Desk, Information Technology [R0149245]
Technical support specialist job in Las Vegas, NV
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
* Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
* Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************.
Job Description
The University of Nevada, Las Vegas invites applications for IT Supervisor - Student Help Desk, Information Technology [R0149245].
ROLE of the POSITION
The IT Supervisor - Student Help Desk reports directly to the IT Support Services Manager and is responsible for the strategic oversight and daily management of UNLV's student-run help desk. This position ensures that student workers are effectively recruited, trained, and supervised to provide high-quality technical support to the campus community. The IT Supervisor will make recommendations on the selection, implementation, and maintenance of help desk technologies to ensure efficiency and responsiveness to student, faculty, and staff needs.
This position will serve as the primary liaison between the student help desk, UNLV Information Technology's Tier 2 support, and the LMS support team, ensuring seamless escalation processes and collaborative troubleshooting. Additionally, the IT Supervisor - Student Help Desk will work closely with the Student Workforce Development Coordinator to align training and professional development initiatives for student workers.
Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.
PROFILE of the OFFICE OF INFORMATION TECHNOLOGY
With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff.
As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV's broad community with empathy, which is a key to our success.
Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply.
MINIMUM QUALIFICATIONS
This position requires a Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and three (3) years of experience with IT support services, help desk operations, or technician programs. Credentials must be obtained prior to the employment start date.
ACCEPTED EQUIVALENCIES FOR DEGREE REQUIREMENT
UNLV may consider additional relevant experience in place of formal education requirements: In lieu of a bachelor's degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience.
ADDITIONAL REQUIRED QUALIFICATIONS
* Experience hiring and training student workers or entry-level employees
* Knowledge of IT service management tools and best practices
* Exceptional customer service skills with experience handling escalations and complex IT service requests
* Experience with ITSM platforms such as TeamDynamix, Jira, Footprints, or similar systems
* Familiarity with incident management procedures and best practices
PREFERRED QUALIFICATIONS
* Experience working in a higher education environment is preferred
* Familiarity with student workforce development programs
* Experience implementing IT ticketing and workflow systems
* REBELearn (Saba-based) Department Administrator
* Experience with phone tree systems, queues, and working with telecommunications or other vendors to maintain reports or infrastructure
* Strong experience in IT communication strategies, including status page updates, and or knowledge base articles
* Valuable contributions to a STEM outreach initiative
* Administration of Learning Management Systems (LMS), particularly Canvas
* Initiated Cross Training efforts in a Help Desk environment
KNOWLEDGE, SKILLS, & ABILITIES
The incumbent must have specific knowledge, skills, and abilities in the following areas:
KNOWLEDGE
Required
* Strong understanding of IT help desk operations, service management, and support best practices.
* Technical expertise in troubleshooting hardware, software, and network-related issues.
* Familiarity with Learning Management Systems (LMS), particularly Canvas.
Preferred
* Knowledge of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
* Understanding of cybersecurity principles and IT compliance standards.
* Familiarity with enterprise-level IT support environments and remote troubleshooting techniques.
* Knowledge of scripting or automation tools (e.g., PowerShell, Python) for IT support tasks.
* Awareness of accessibility standards and assistive technologies in IT support.
SKILLS
Required
* Experience with help desk ticketing systems and reporting tools.
* Experience with student employees or entry-level IT staff.
* Experience with data analysis and process improvement in IT support environments.
* Proficiency in scheduling and workforce planning, utilizing both manual scheduling methods and/or automated tools.
Preferred
* Experience with cloud-based IT service management tools (e.g., ServiceNow, Zendesk, Freshservice).
* Proficiency in data visualization tools (e.g., Power BI, Tableau) for IT performance metrics.
* Strong documentation and technical writing skills for creating knowledge base articles and training materials.
* Proficiency in conducting user experience (UX) testing and feedback collection to improve IT support services.
ABILITIES
Required
* Ability to develop and implement training programs for student workers.
* Strong customer service and communication skills.
* Ability to make technology recommendations and drive adoption of new support tools.
Preferred
* Ability to mentor and develop junior IT staff or student employees in a leadership capacity.
* Ability to manage IT projects, coordinate cross-functional teams, and drive initiatives to completion.
* Strong problem-solving and analytical thinking for identifying long-term IT support improvements.
COMMITMENT to CAMPUS VALUES
A successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.
SALARY
Salary range for this role is $80,200 to $85,100. Unable to offer more than stated salary range.
BENEFITS OF WORKING AT UNLV
* Competitive total rewards package including:
* Paid time off, sick leave, and holidays
* Excellent health insurance including medical, dental and vision
* Comprehensive retirement plans and voluntary benefits programs
* No state income tax
* Tuition discounts at Nevada System of Higher Education (NSHE) schools
* Tuition discounts for spouses, domestic partners, and dependents
PERKS & PROGRAMS
* Employee recognition and appreciation programs
* UNLV athletics ticket discounts
* Statewide employee purchase program discounts
* RebelCard discounts on and off campus
* Wellness programming for all UNLV faculty and staff at no cost
* Opportunity for career advancements to leadership roles
* Connect with colleagues with shared interests
* Personal and professional development opportunities
* A comprehensive onboarding program, Rebels: Onboard
* Support and resources available for veteran applicants - contact ********************** or visit our UNLV Veterans Webpage.
HOW TO APPLY
Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.
Although this position will remain open until filled, review of candidates' materials will begin on Monday, October 13, 2025.
Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.
UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at the UNLV Veterans Webpage or contact ********************** for support.
For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at ************** or **************************.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0149245" in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
PROFILE of the UNIVERSITY
Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us online at: *******************
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.
TITLE IX STATEMENT
The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. ยงยง 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both.
Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Administrative Faculty
Exempt
Yes
Full-Time Equivalent
100.0%
Required Attachment(s)
The following attachments are required for consideration:
* A letter of interest
* A detailed resume listing qualifications and experience
* The names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Note, applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.
Posting Close Date
Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work schedule are subject to change based on organizational needs.
Auto-ApplyTechnology Support Specialist II, Premier Trust
Technical support specialist job in Las Vegas, NV
Osaic Careers
Technology Support Opportunity in Financial Services
Technology Support Specialist II
Role Type: Full time (5 days Weekly in Office)
Salary: $60,000 - $70,000 per year + annual bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ********************************************
Summary:
The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust.
Responsibilities:
Maintains a thorough working knowledge of all applications on the network
Implement network security measures to protect against unauthorized access and cyber threats
Manage firewalls, intrusion detection/prevention systems, and access control policies
Maintain on premise Windows Server administration
Conduct network vulnerability assessments and remediation
Plan for future network growth and scalability needs
Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure
Develop and maintain the organizations Information Security Policies and Procedures
Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations
Ensuring technology standards and best practices are met
Assist the Technology Officer to test and maintain disaster and emergency recovery plans
Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc.
Works with other departments to use new technologies to streamline company policies and rules
Evaluates new technology and makes recommendations on technological solutions
Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority
Refers problems to appropriate individuals and ensures answers or information is received by inquiring party
Ability work independently and in a team environment
Maintains strict confidentiality of all records and data received and produced.
Complies with Bank Secrecy Act (โBSAโ), OFAC Anti-Money Laundering (โAMLโ), and USA PATRIOT ACT policies and procedures when reviewing trusts.
Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer.
Comply with all company policies and procedures, state laws and regulations.
Participate in required annual BSA/AML/OFAC and Compliance training.
Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit.
Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position.
Understand business implications of decisions; display orientation to profitability; align work with strategic goals.
Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions.
Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce.
Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
All other duties as assigned
Education Requirements:
High School Diploma or equivalent (GED) required.
Basic Requirements:
Salesforce knowledge is a plus
Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel.
Effective communication and leadership skills.
Ability to analyze complex problems and identify appropriate solutions.
Ability to make rule based and analytical decisions.
Ability to organize, prioritize and handle multiple tasks.
Ability to conduct training needs analysis.
Ability to pay close attention to detail.
Ability to maintain complete confidentiality of information
Ability to effectively function as a team player
Ability to be at work on a regular and predictable basis
Auto-ApplyIT Help Desk Tech - PST
Technical support specialist job in Fernley, NV
Job DescriptionBenefits:
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
- WORK FROM YOUR HOME
(First 4 weeks of training, Monday to Friday: 9am - 6pm)
Full Time Hours: Monday - Friday: 11am - 8pm
Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you!
Looking for a candidate that meets the following criteria:
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.
Fierce attention to detail and strong multi-tasking skills
Ability to mentor and be mentored
Strong technical background and interest
Desire to solve complex problems and learn from them!
Skills:
Windows 10
Network Printers and Deployment
LAN and WAN Networking
General Hardware and Software Troubleshooting
Some knowledge:
Windows Server 2019
Office 365 and Exchange Administration
Active Directory
Group Policy
Hyper-V and/or VSphere/ESXi
As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO.
Come join our team!
Senior Support Desk
Technical support specialist job in Las Vegas, NV
The IT Support team maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some companies may require their IT Support to undertake shift work.
IT Support duties and responsibilities of the job
When compiling an IT Support job description, here is a selection of duties to include:
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Possibly training more junior staff members
IT Support job qualifications and requirements
Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:
Computer Science
Computing
Engineering
There are also a number of qualities that candidates should be expected to display:
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
An ability to prioritise and delegate
A keen eye for detail
IT Technician
Technical support specialist job in Las Vegas, NV
ANDMORE is an omnichannel wholesale market maker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels. The company owns and operates more than 20 million square feet of premium event and showroom space, hosting live events in Atlanta, High Point, N.C., Las Vegas, and New York City. By pairing face-to-face events with always-on digital channels, ANDMORE provides truly omnichannel business platforms for its global customer base.
What You'll Do
The Information Technology Technician I will serve as the first line of support to approximately 500 ANDMORE employees who work either onsite or remotely. This position is also responsible for providing high-level technical assistance to the team and ensuring service and support is provided to customers at agreed levels.
Triage Incident and Request tickets within Jira Service Management to ensure they receive the appropriate prioritization level
Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests
Provide technical support, to the best of your ability, for Incidents, and escalate Incidents to more specialized team members of resolving the Incident is beyond the capability of the technician
Adhere to the SLAs established for Incident responses and Request completions
Help maintain, distribute, and restock the IT assets that are issued to team members or used around the campuses
Provides support to the users with everyday general IT support issues
Install and update Enterprise Edition software on PC's and Laptops
Manage Dell, HP, MSI and Apple workstations and HP Printer Inventory
Assist and coordinate with personnel moves and relocations
Troubleshoot Ricoh, Sharp and HP Network scanners (hardware and software)
Demonstrate passion for excellence and impeccability while interacting with clients and business executives, and delivering solutions to meet their needs
Cross Train with Tier II core duties
Help maintaining a clean and organize work area (Lab, IDF, Server room and office space)
Assist Campus Lead with market responsibilities, setup and registration testing to include:
Fast badge kiosks
Show and Housing Offices
Coat Check, Lounges, Market Clubs and Press Rooms
Registration Printers and Scanners
Qualifications
Associate or bachelor's Degree Preferred
Experienced with Windows 10 and 11 OS, Mac OS, MS Office 365, AD basic skills.
A+ Certification
3-5 years' experience in similar position
Competencies for Success
Excellent interpersonal skills-the individual builds relationships with the Technology team members, ANDMORE colleagues at all levels, prospective candidates, and third-party vendors; can work with minimal supervision in a professional, courteous manner while demonstrating diplomacy, tact, and discretion.
Customer service orientation-the individual has a passion for meeting and exceeding the needs of internal and external customers and will be a strong team player.
Excellent oral and written communication skills-the individual speaks clearly and persuasively in positive or negative situations, can effectively present information and respond to questions from ANDMORE employees, customers, and the general public.
Time management-the individual prioritizes and plans multiple work activities to meet deadlines, uses time efficiently and develops realistic action plans.
Dependability-the individual is self-motivated, consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
Why you'll love working at ANDMORE
Our Team Members are our most critical asset. The foundation for our success is built on teamwork, talent, creativity, hard work, and dedication. Together, we truly have a transformational opportunity to positively impact the industries in which we work. We are pleased to offer a wide array of comprehensive benefit programs and services that you would expect to see at a great company like ANDMORE including competitive medical, dental, vision, EAP, FSA, and 401k Retirement Match to name just a few. There are also a few differentiators like unlimited PTO, paid parental leave, BYOD (cell phone compensation), tuition reimbursement,
Workplace Rewards
providing discounts to a wide variety of consumer products and services, a โseedโ grant of at least $750 annually into your Value HSA Plan, and considerably more!
Diversity creates a healthier atmosphere: ANDMORE is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
About ANDMORE
ANDMORE is an omnichannel wholesale market maker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels.
We are unique in that we own and operate the largest wholesale showroom buildings in the world where retailers and designers come to purchase products for their stores or clients - like a shopping mall for wholesalers. We also recognize that purchasing happens all year long, not just during market weeks, so we provide digital opportunities for buyers and sellers to connect anytime, anywhere as customer needs dictate.
ANDMORE is a Blackstone and Fireside Investments portfolio company. For more information, visit www.ANDMORE.com.
IT Technician
Technical support specialist job in Las Vegas, NV
ANDMORE is an omnichannel wholesale market maker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels. The company owns and operates more than 20 million square feet of premium event and showroom space, hosting live events in Atlanta, High Point, N.C., Las Vegas, and New York City. By pairing face-to-face events with always-on digital channels, ANDMORE provides truly omnichannel business platforms for its global customer base.
What You'll Do
The Information Technology Technician I will serve as the first line of support to approximately 500 ANDMORE employees who work either onsite or remotely. This position is also responsible for providing high-level technical assistance to the team and ensuring service and support is provided to customers at agreed levels.
* Triage Incident and Request tickets within Jira Service Management to ensure they receive the appropriate prioritization level
* Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests
* Provide technical support, to the best of your ability, for Incidents, and escalate Incidents to more specialized team members of resolving the Incident is beyond the capability of the technician
* Adhere to the SLAs established for Incident responses and Request completions
* Help maintain, distribute, and restock the IT assets that are issued to team members or used around the campuses
* Provides support to the users with everyday general IT support issues
* Install and update Enterprise Edition software on PC's and Laptops
* Manage Dell, HP, MSI and Apple workstations and HP Printer Inventory
* Assist and coordinate with personnel moves and relocations
* Troubleshoot Ricoh, Sharp and HP Network scanners (hardware and software)
* Demonstrate passion for excellence and impeccability while interacting with clients and business executives, and delivering solutions to meet their needs
* Cross Train with Tier II core duties
* Help maintaining a clean and organize work area (Lab, IDF, Server room and office space)
* Assist Campus Lead with market responsibilities, setup and registration testing to include:
* Fast badge kiosks
* Show and Housing Offices
* Coat Check, Lounges, Market Clubs and Press Rooms
* Registration Printers and Scanners
Qualifications
* Associate or bachelor's Degree Preferred
* Experienced with Windows 10 and 11 OS, Mac OS, MS Office 365, AD basic skills.
* A+ Certification
* 3-5 years' experience in similar position
Competencies for Success
* Excellent interpersonal skills-the individual builds relationships with the Technology team members, ANDMORE colleagues at all levels, prospective candidates, and third-party vendors; can work with minimal supervision in a professional, courteous manner while demonstrating diplomacy, tact, and discretion.
* Customer service orientation-the individual has a passion for meeting and exceeding the needs of internal and external customers and will be a strong team player.
* Excellent oral and written communication skills-the individual speaks clearly and persuasively in positive or negative situations, can effectively present information and respond to questions from ANDMORE employees, customers, and the general public.
* Time management-the individual prioritizes and plans multiple work activities to meet deadlines, uses time efficiently and develops realistic action plans.
* Dependability-the individual is self-motivated, consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
Why you'll love working at ANDMORE
Our Team Members are our most critical asset. The foundation for our success is built on teamwork, talent, creativity, hard work, and dedication. Together, we truly have a transformational opportunity to positively impact the industries in which we work. We are pleased to offer a wide array of comprehensive benefit programs and services that you would expect to see at a great company like ANDMORE including competitive medical, dental, vision, EAP, FSA, and 401k Retirement Match to name just a few. There are also a few differentiators like unlimited PTO, paid parental leave, BYOD (cell phone compensation), tuition reimbursement, Workplace Rewards providing discounts to a wide variety of consumer products and services, a "seed" grant of at least $750 annually into your Value HSA Plan, and considerably more!
Diversity creates a healthier atmosphere: ANDMORE is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
About ANDMORE
ANDMORE is an omnichannel wholesale market maker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels.
We are unique in that we own and operate the largest wholesale showroom buildings in the world where retailers and designers come to purchase products for their stores or clients - like a shopping mall for wholesalers. We also recognize that purchasing happens all year long, not just during market weeks, so we provide digital opportunities for buyers and sellers to connect anytime, anywhere as customer needs dictate.
ANDMORE is a Blackstone and Fireside Investments portfolio company. For more information, visit ****************
IT Technician 1
Technical support specialist job in Reno, NV
Reno Orthopedic Center wants you to join the team as a IT Technician 1! This is an onsite position. We are seeking an enthusiastic and dedicated team member to be first line IT support for urgent issues and technical inquiries to include setting up new user accounts, managing permissions and handling offboarding processes. at our Main - 555 N. Arlington Ave
Who are we?
At Reno Orthopedic Center (ROC), every action is driven by our employee expectations:
ยท We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.
ยท We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
ยท Here, you're encouraged to own your success - we support your growth, celebrate your contributions, and empower you to take initiative.
ยท Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development.
ยท We value kindnessas a core strength - it's how we treat our patients, our colleagues, and our community.
ยท Most importantly, we encourage every team member to be an advocate - for patients, for progress, and for doing what's right.
If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.
What sets us apart?
Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand - and every team member's voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We've been the trusted name in musculoskeletal health across Northern Nevada for over 60 years - and we're still growing!
What would you do?
As the primary point of contact for IT-related support, you will handle urgent issues such as login problems and other technical inquiries. You will provide first-line desktop support to all end users, ensuring seamless operation of workstations and peripheral devices, including installation, configuration, and maintenance. Additionally, you'll be responsible for setting up new user accounts, managing permissions, and handling offboarding processes. Documenting technical issues, solutions, and system configurations will be a key part of your role. You'll troubleshoot and resolve a wide range of hardware and software issues related to virtual desktops, Zero and Thin clients, physical desktops, laptops, printers, mobile devices, and other IT equipment. For more complex technical challenges, you will escalate to other IT staff as needed. Strong communication skills are essential, as you will provide clear and concise guidance to users in both written and verbal forms. Additionally, you will assist in the development and refinement of IT policies, procedures, and documentation.
A Day in the Life
The IT Technician 1 is responsible for providing first-line functional and technical support to end-users through various channels, including phone, email, chat, and desk-side.
You can expect to regularly:
Serve as first point of contact for IT calls regarding login or other urgent support;
Provide first-line end user desktop support for all end users;
Install, configure, and maintain workstations and peripheral devices, and maintain cable management;
Manage and maintain new user account set ups, permissions, and access rights including off boarding user accounts;
Document and maintain accurate records of technical issues, solutions, and system configurations;
Troubleshoot and resolve hardware and software issues related to virtual desktops, Zero and Thin clients, physical desktops, laptops, printers, mobile devices, and other IT equipment;
Triage to other IT staff for assistance to resolve complex technical issues;
Provide effective communication to all end users, providing clear and concise communication in both verbal and written form;
Assist in the development and improvement of IT policies, procedures, and documentation.
Requirements
Certifications/Education
High school diploma/GED;
Knowledge of
Basic knowledge of computers, networking, phones, and Windows;
Experience
1 year of experience in an office setting OR has completed technology-related education OR has completed or are currently enrolled in an entry level technical certification program.
Preferred Qualifications - How can you set yourself apart from other applicants?
Experience
Working in a customer service and/or call center role;
Providing technical support in a Help Desk setting;
CompTIA A+ Certification or equivalent.
Travel: May require travel to and from other clinic locations based on manager discretion.
Benefits
At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.
Why chose ROC? Full time benefits include:
Medical, dental, vision insurance
Discounted orthopedic care at ROC
Paid time off and holiday pay
Extended sick leave
401(k) plan contributions with no match required
EAP, disability and life insurance
Health and fitness program
Employee events
Coffee shop onsite (main location)
Come build your career with a team that's committed to innovation, community, and compassion in orthopedic care. Whether you're a seasoned specialist or just starting your journey, you'll find purpose, impact, and growth at Reno Orthopedic Center.
โROC doesn't just talk about values - they live them. Every day here feels like a chance to do meaningful work with people who truly care."
- Mandy Metcalf, ROC Team Member
Auto-ApplyField Service/Help Desk Technician - Las Vegas, NV
Technical support specialist job in Henderson, NV
Job DescriptionSalary: $18-$21 Hourly
IT Heroes Wanted!
Stimulus Technologies, a leading provider of technology solutions to businesses in several US states, is seeking IT heroes to join their team as Field Service/Help Desk Technicians in Las Vegas, NV. The position is primarily remote, with client on-site visits as needed.
The company offers a range of services including IT Managed Services, Security, Cloud, VoIP, and Broadband Internet Access to customers in all major industries. The role includes assisting clients with their technology needs, troubleshooting issues, and achieving high levels of customer satisfaction. Candidates should have experience with Windows and Mac desktops, customer software systems, networks, and cloud services. IT certifications and prior experience are a plus.
The company offers competitive pay, benefits, and training opportunities.
Success Profile
Help clients achieve their business success and find accomplishment in doing so
Prioritize and complete all assigned customer requests
Identify and solve Level 1 issues and escalate other requests to appropriate technicians
Understand and follow workflows and procedures
Achieve a high level of productive work time
Achieve 100% customer satisfaction for work completed
Continuously acquire and maintain necessary technical skills to achieve success in job functions
Have a motivation to learn new systems and experience career growth
Sense of urgency to make clients happy.
Necessary Skills
Possess a professional phone demeanor and the ability to remain calm under pressure
Experience with maintaining and troubleshooting Windows and Mac desktops
Assist customers with software system maintenance
Knowledge of customer networks, including switches, routers, and firewalls
Ability to listen to customer problems, identify the core issues and provide solution
Experience with customer-facing services
Proficiency in workstation support and software support
Familiarity with cloud services (Microsoft 365)
Knowledge of VoIP and internet support
Experience in providing peripheral support
Strong communication skills and ability to explain technical issues to non-technical clients
Ability to work independently on projects with clients
Enjoy a casual and fun working environment
Education
Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop or Cloud Certifications and/or applicable experience is a plus.
Pay and Benefits
Stimulus Technologies offers competitive pay and benefits. The pay scale for this position is $18-$21 hourly plus paid time off, employer paid health insurance, 401k match, and optional dental, vision and supplemental benefits. Stimulus also offers training and reimbursement for certifications and training in IT related fields.
Help Create Families - Become a Surrogate with Full Support
Technical support specialist job in Sparks, NV
As a Shining Light Baby surrogate, you'll experience the amazing joy of helping create families while receiving exceptional support and care throughout your journey.
Begin your extraordinary surrogacy journey with Shining Light Baby and become a part of something truly special.
Who Can Become a Surrogate?
To ensure a safe and healthy surrogacy journey, there are specific qualifications that must be met:
Age: Between 21-40 years old.
Pregnancy: Have had at least one successful pregnancy without complications.
Support: Live in a stable and supportive environment.
Health: Obtain approval from your OB/GYN.
Lifestyle: Lead a healthy, non-smoking lifestyle.
Benefits of Becoming a Surrogate
With comprehensive support from our team at Shining Light Baby, you will be guided every step of the way, ensuring a positive and fulfilling experience. Embrace the chance to create lasting joy and become part of a beautiful story of love and life.
Make a Difference: Experience the joy of helping intended parents achieve their dream of having a child
Emotional Fulfillment: The surrogacy journey is deeply rewarding and life-changing
Financial Compensation: Earn $75,000 or more for your time, effort, and commitment
Comprehensive Support: Benefit from our extensive support network, including medical, legal, and emotional assistance
About Us
At Shining Light Baby, we believe in the power of giving the gift of life. Becoming a surrogate is an extraordinary journey filled with joy, fulfillment, and the opportunity to help build families. We are here to support you every step of the way.
We pride ourselves on our personalized approach, understanding that every surrogacy journey is unique. Our experienced team is committed to ensuring that you are well informed, comfortable, and confident throughout the entire process.
If you're ready to begin this incredible journey and make a profound impact on a family's life, we invite you to take the first step.
Visit our website to find out if you qualify and our team will be in touch with you to guide you through the next steps.
Entry Level IT Technician Part Time
Technical support specialist job in Las Vegas, NV
Company Name: WC Health
Job Title: IT Technician (Part- Time)
Company Introduction:
In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health.
As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve.
Our wrap-around services include medical, housing, pharmacy, transportation, case management and mental health services.
Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team.
To learn more about our company, please visit our website at **************************
WC Health is seeking an IT Technician who has experience with IT in a business environment and wants to help support IT infrastructure for the growing business. Applicant will be responsible for providing remote and on-site technical support to users in an efficient and accurate manner.
Essential Functions:
Ability to provide remote and on-site desktop support to end users.
Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote users, and phone related issues within a large enterprise environment
Handle support tickets from end users, as well as maintain accurate, thorough, and timely information in ticketing system adhering to departmental policies and procedures
Must possess reliable transportation and be willing to travel to company sites as needed
Perform basic Help Desk troubleshooting
Password resets
Fix broken mapped network drives
Add printers (Local and Networked)
Troubleshoot client-side network connections
Setup email on mobile devices
Basic experience with setup and support of Office 365 and Google Workspace
Install, configure, maintain, repair, and troubleshoot end user workstation hardware and peripherals.
Knowledge, Skills and Abilities:
Excellent problem analysis and solving skills
Ability to problem solve and troubleshoot
Excellent verbal and written communication skills
Detail-oriented and organized
The Ability to learn on the fly
Excellent time management skills
Position Type: Full Time
Education and Experience:
High School diploma or GED equivalent
1+ years' experience in a technical support or customer service role.
An Associate's degree in a computer-related field is preferred.
Certifications such as A+, MCP, Network+ preferred.
IT Helpdesk Specialist
Technical support specialist job in Las Vegas, NV
Join Our Team as an IT Customer Support Specialist!
Les Olson Company is rapidly expanding as a top-tier provider of technology services across the Western U.S. We're seeking a motivated IT Customer Support Specialist to become part of our dynamic team. At Les Olson, we thrive on excellence, passion, and a commitment to exceptional service, which fuels our growth and strong market presence. If this sounds like your kind of environment, keep reading!
About the Role
As a part of our IT Helpdesk team, you'll be the first point of contact for our clients' technical needs. Les Olson IT serves a diverse range of industries, offering you the chance to gain hands-on experience across varied infrastructures while delivering outstanding support to our customers.
Key Responsibilities
Engage with clients to address a wide array of technical issues and questions.
Deliver expert guidance tailored to each client's specific technology needs.
Provide top-notch customer service through attentive listening and adapting your approach based on each user's expertise.
Build trust and confidence with clients, thoroughly understanding their needs and responding swiftly and strategically.
Aim for first-call resolution by proactively addressing issues with in-depth knowledge.
Accurately record customer interactions and data using appropriate software tools.
Required Skills & Qualifications
1+ years experience in IT, such as helpdesk or other desktop user support.
Experience providing excellent customer service.
Strong communication skills, with the ability to collaborate effectively with both technical and non-technical audiences.
Excellent organizational skills and adaptability to shifting priorities.
Problem-solving skills, including gathering and analyzing information to resolve issues efficiently.
Follow-through and reliability to complete tasks successfully.
Self-motivated with the ability to work independently and enhance your technical expertise.
Why Choose Les Olson Company?
For over 65 years, Les Olson Company has been a family-owned and operated business, now with over 330 employees across nine locations in two states. What sets us apart is our dedication to fostering both professional and personal growth for every team member.
We prioritize work-life balance and invest in creating a supportive environment where employees can thrive. Your career at Les Olson is more than just a job-it's a chance to build a meaningful future with us.
We Offer:
Generous Paid Time Off and Sick Days
Paid Holidays
401k Matching + Pension
Comprehensive Medical, Dental & Vision Plans + HSA
Mental Health Support
Life Insurance Coverage
Opportunities to Volunteer Locally
Position Details
Job Type: Full-time, on-site
Location: Lindon
Ready to grow with us? Join Les Olson Company and be part of a team that's changing the face of technology services in the West!
IT Automation Intern - Winter 2026
Technical support specialist job in Las Vegas, NV
We're GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.
Achieving significant business and revenue growth over the past three years and dubbed a tech "Unicorn," GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.
At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.
Title: IT Automation Intern
Location: Las Vegas
Hours: M-F, 40 hr / week
Salary: ~$22.11 /hr - $28.84 /hr
Start Date: Tuesday January 13, 2026 or earlier if available
End Date: August 31, 2026 (8 month internship)
This position offers hands-on experience at the intersection of AI, IT automation, and information security-directly contributing to operational efficiency and data governance improvements.
This intern will work on two strategic IT initiatives combining AI, automation, and security. The primary project involves developing AI models to automatically analyze and classify company data stored in Google Drive by sensitivity level, with a focus on training and fine-tuning models to improve classification accuracy and enhance data governance.
You will also contribute to employee onboarding and Finance automation, using tools like Tray.io and Jira to design workflow improvements that reduce manual effort.
This role will work with our IT and InfoSec teams to provide high-quality technical customer service to all our employees and collaborate cross-functionally. You'll find yourself constantly challenged and excited about the next big thing!
About you
* Educated: Pursuing or recently graduated with a Bachelor's Degree in IT, software engineering, computer science, or a similar field of study
* Customer Oriented: Your great attitude makes you approachable, and you demonstrate excellent customer service
* Organized: You have excellent organization, prioritization, and time management skills
* Communicative: Whether written or verbal, people know what you mean, what you are asking for, and what is expected
* Initiative: You have the ability to assess issues and take action independently
* Proficient: Experience configuring and troubleshooting Windows and mac OS devices
Bonus Points
* Customer Service or helpdesk experience.
* Proficiency in Java Script or Python and experience using them in development or automation projects
* AI Tools experience: Gemini, GPT, Claude, etc.
Key Responsibilities
* Owning the full cycle of our IT onboarding process: setting up and deploying IT equipment
* Implement Automation Solutions: Actively assess high-volume, repetitive IT tasks (e.g., software installs, permission changes, diagnostic steps) and develop automated scripts or workflows to eliminate manual intervention, freeing up team capacity for strategic projects.
* Proactive Issue Resolution & Documentation: Identify and analyze recurring technical issues to determine root causes.
* Provisioning and de-provisioning of machines, users and systems access
* Developing and maintaining a high-quality, comprehensive Knowledge Base for IT Knowledge Bots to empower users with effective self-service solutions.
* Other tasks as assigned
What's in it for you?
* Direct mentorship from senior Information Security, IT, Cybersecurity, and Sysadmin individuals
* Become an Automation Expert: You won't just use systems, you'll build and automate workflows (e.g., using scripting languages like PowerShell/Python, or low-code automation tools like Claude.)
* Strategic Visibility: Your work directly impacts efficiency and security for the entire company, giving you high visibility with leadership
$50,000 - $65,000 a year
Salary Transparency and Equity: Our Early Career Salary ranges are set on a scale that depends on a selected candidate's location, level of education achieved, and number of months of work experience relevant to the position prior to applying.
To check out our amazing benefits and learn more about the Early Career Program at GeoComply, please visit: *********************************************
Not sure if you qualify for this role? We encourage you to apply anyways. At GeoComply, Passion, Hunger and Drive, (aka PhD) count for more than relevant experience or specific skills.
Our workplace is built on mutual respect and inclusion. We know that diversity of experience and thought has led to connection, innovation, and our company's success.
We welcome applicants of all backgrounds, communities, experiences, beliefs, and identities.
EMPOWER your future with GeoComply. Apply Today!
Apply Now!
Interested in joining our team? Send us your resume and a cover letter. We can't wait to meet you!
Commitment to Diversity and Equity.
If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.
Search Firm Representatives Please Read Carefully
We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team.
Why GeoComply?
Joining the GeoComply team means you'll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.
To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.
Here's why we think you'd love working with us.
We're working towards something big
We've built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We're trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.
Our values aren't just a buzzword
Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we're all proud to be a part of. Learn more, here.
Diversity, equity, and inclusion are at the core of who we are
In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.
Learning is at the heart of our employee experience
At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.
We believe in being a force for good
We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.
We care about our team
Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.
We value in-person collaboration
GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.
* - - - - - - - - -
At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don't hesitate to let us know so we can do our best to prioritize your needs.
We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
IT Technician
Technical support specialist job in Stateline, NV
Overview The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform problem determination and resolution. Responsibilities Provide first-level support for all systems, software, and hardware Use problem management software to track all user incidents, requests, and system downtime Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule Ensure user problems and requests are completed within approved SLA's Collaborate with team members to create and maintain standard operating procedures and technical support documentation Ensure all workspaces and equipment is maintained per department policy and procedures Collaborate with team members to complete project work Qualifications College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. #GNLT Pay Range USD $21.00 - USD $24.00 /Hr. Tipped Position This position does not earn tips
College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. #GNLT
Student Intern, Eng & IT
Technical support specialist job in Reno, NV
Launch your Career with NV Energy!
Join the largest energy provider in the state of Nevada and learn about the Power Utility Industry while you complete your Marketing program. NV Energy is part of the Berkshire Hathaway Energy global family of companies and has been serving the people of Nevada for over 150 years.
Year-Round internships are available in Reno, Nevada for full time Engineering students beginning January 2026 and end May 2027.
The NV Energy Internship program is designed to ensure that it will challenge interns with meaningful work, expose them to a career in the energy industry, and help them transition from academics to the workforce. Successful completion of a Company internship can put an intern on the fast track to a full-time career with NV Energy following graduation. Successful students can build upon their existing skills and explore valuable careers in a variety of areas such as Electrical Engineer, Mechanical Engineer, Chemical Engineer, Civil Engineer and Computer Engineering.
Key Roles & Responsibilities:
Work as part of a team to provide engineering support to ensure reliability, availability, efficiency and functionality of all equipment, processes and projects
Assist in basic engineering tasks of design, evaluation, problem solving, analysis, and planning to support power transmission and distribution, plant operations and/or maintenance
Comply with safety policy and procedures to ensure a safe working environment
Interface with engineering staff, plant site operations & maintenance groups, and other personnel to ensure consistent, practical, and effective engineering solutions
Participate in special projects and engineering team assignments as requested
Data entry, sample collection, and preparation of applications and reports
Other duties may be assigned
All students must be available to work the following schedule:
Summer: 20 - 40 hours per week
School Year: minimum of 12 up to a maximum of 20 hours per week
When applying, students must attach a transcript providing proof of at least a 2.75 cumulative GPA for consideration. All students must attach transcripts and verification of college/university enrollment at the time of application to begin or continue employment.
Auto-ApplyUndergraduate Information Technology Internship (Associate in Information Technology - Levels I - IV)
Technical support specialist job in North Las Vegas, NV
Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.
MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.
MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.
Due to the nature of our work, US Citizenship is required for all positions.
Completion of the first year in a computer science degree program at an accredited institution, as of the date application is submitted.
The declared degree must pertain to the department to which the student will be assigned.
Must be actively enrolled in school, as of the date application is submitted.
Must have and maintain a cumulative grade point average of 3.0 on a 4.0 scale, as of the date application is submitted.
Must be located in the contiguous United States.
Must have:
Planning/organizing skills and initiative
Good written and verbal communication skills
Ability to follow directions, both written and verbal, and able to work independently as well as part of a team
Strong computer skills are desired, including MS Office and computer programming.
A pre-placement drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
Must have a valid driver's license.
Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, โ
Identity, Credential, and Access Management
,' and Supplemental Directive NNSA SD 206.2, โ
Implementation of Personal Identity Verification for Uncleared Contractors
.'
MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.
Hourly range for this position is $16.38 to $22.07.
Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.
THIS IS A CASUAL POSITION WORKING A MAXIMUM OF 900 HOURS PER CALENDAR YEAR.
Undergraduate Information Technology (IT) Interns will work under the direct supervision of a manager & mentor and will be provided with hands-on participation in ongoing projects at one of the most unique experimental sites in the United States.
Internships are available at the following locations:
North Las Vegas, Nevada
Nevada National Security Site (65 miles northwest of Las Vegas, Nevada)
Los Alamos and Albuquerque, New Mexico
Livermore and Santa Barbara, California
Remote Sensing Laboratories at Nellis Air Force Base (Las Vegas, Nevada) or Andrews Air Force Base (Joint Base Andrews, Maryland)
An option to work remotely may be considered based on business need/approval
We are looking for qualified and motivated Undergrad students that are pursuing a degree in:
Computer Science
Data Science
Information Systems & Management Information Systems (MIS)
Information Technology
Cybersecurity
Information Science
Informatics
Duties and Responsibilities (may include and will vary depending on which department you are assigned to):
Application Development on a variety of technologies
Data Visualization and Reports
Project Management activities
Networking and communication projects
Systems, Servers and related Hardware and Operation Systems
Cloud Solutions
End User Support
Provide level I support and troubleshooting for hardware, software, and/or network issues
Assist with installing and upgrading hardware and software
Interface with clients via Chat, Phone, Walk-in
Perform client call backs
Create and update Incident Tickets
Draft and edit Knowledge Articles
Please note these important dates for our 2026 Summer Student Program:
December 18th, 2025 - Last day for student internship applications to be accepted
May 19th, 2026 - Summer internship Student Program begins
August 7th, 2026 - Summer internship Student Program concludes
Auto-ApplyIT Support Specialist, UNLV University Libraries [R0148749]
Technical support specialist job in Las Vegas, NV
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
* Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
* Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************.
Job Description
The University of Nevada, Las Vegas invites applications for IT Support Specialist, UNLV University Libraries [R0148749].
ROLE of the POSITION
Reporting to the Head, Library Systems at the UNLV University Libraries, the IT Support Specialist collaborates with all members of the Library Systems department and provides excellent customer service directly to library staff working at the main library, four branch libraries, and remotely. As a whole, the Library Systems department works together to support over 1,000 desktop computers and dozens of network printers, software applications, network devices, and enterprise applications, servers, and storage systems. This position will have the opportunity to learn, collaborate, and network with a robust team of technology professionals.
Key Responsibilities:
* Utilizes an assigned Purchasing Card (PCard) to processes approved technology purchases in support of the UNLV Libraries; this includes maintaining accurate and organized documentation of vendor quotes, software accessibility information, hardware repair statuses, maintenance renewal records, and ensuring accurate reconciliation of PCard transactions.
* Conducts inventory and auditing of technology assets used by faculty, staff, and patrons. This position uses approved software tools such as Google Sheets and Microsoft Access to maintain and optimize an internal database of all library technology assets.
* Maintains robust documentation associated with their responsibilities.
* Provides technology support to the Libraries through research and auditing of a ticketing system, and helps to enhance and optimize various workflows of the Library Systems department.
* Troubleshoots and resolves technology problems as they arise and provides technology training to library staff.
* Interacts regularly with other campus colleagues, tech-related vendors, and other technology professionals.
* As part of a team effort, this position executes setup, configuration, security, maintenance, and support of endpoint hardware and software in the UNLV Libraries, including desktop and portable computing devices powered by Microsoft Windows, mac OS, and iPadOS as well as other network-connected devices.
This position may be eligible for a flexible work arrangement in accordance with the UNLV Flexible Work Policy and is evaluated on a case by case basis.
PROFILE of the UNLV UNIVERSITY LIBRARIES
As a strong partner in research and student learning, UNLV Libraries fosters critical thinking and lifelong learning at one of the nation's fastest growing universities. University Libraries comprises Lied Library and four branch libraries and we are a gateway to more than 80,000 electronic journals, 1.2 million volumes, and 1.4 million e-books. We welcome individuals with diverse backgrounds to join our growing organization of over 120 experienced faculty librarians, professionals, and staff members.
The Library Technologies Division is comprised of 17 staff across two departments: Library Systems and Web and Application Development Services; as well as several additional technology staff. The division is responsible for the planning, procurement, and lifecycle management and support of a large array of technologies and services supporting library staff and the UNLV student and research communities, including the design, development, and support of local websites and custom applications.
COMMITMENT to DIVERSITY of the UNLV UNIVERSITY LIBRARIES
The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as leading a respectful, positive work environment. The University Libraries values begin with our belief that everyone deserves a welcoming, inclusive, and equitable environment where they are treated with respect and dignity. The Libraries extends its commitment to diversity and equity in employment and especially welcomes applications from women, persons of color, persons with disabilities, persons of minority sexual orientation or gender identity, and others who contribute to diversification.
MINIMUM QUALIFICATIONS
This position requires a Bachelor's Degree required in information systems, computer science, or a related field from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 3 years of experience as an IT support specialist or comparable recent professional experience. Credentials must be obtained prior to the start date.
* Competence and sensitivity in working with individuals who are highly diverse regarding many facets of identity, including but not limited to gender, ethnicity, nationality, sexual orientation, ability, income, level of educational attainment, and religion.
* Experience working with modern endpoint operating systems including Microsoft Windows, mac OS, and iPadOS
* Technical familiarity with installing, troubleshooting, securing, and optimizing client endpoint devices and peripherals in an enterprise, multi-user environment.
* Technical expertise with computer hardware repairs including motherboard replacements, memory upgrades, hard drive and SSD replacements, laptop screen replacements, and general computer hardware and peripheral troubleshooting.
* Technical expertise with software license management and metering associated with concurrent-use, perpetual-use, and other software licensing arrangements.
* Demonstrates strong attention to detail and the ability to organize, track, audit and document procurement requests, customer troubleshooting efforts, and other documentation associated with technology lifecycle management.
* Excellent communication skills related to supporting the technology needs of staff members in a multi-user, multi-location environment. Demonstrated ability and willingness to guide technical colleagues in expanding their own skill sets. Models effective and inclusive collaboration skills and is team oriented.
PREFERRED QUALIFICATIONS
* Experience supporting technology in an educational environment
* Experience maintaining and reconciling a Purchasing Card (PCard)
* Certifications in Google Workspace Apps (Sheets, Docs, etc.), Microsoft Endpoint Management, or computer hardware repair certifications with vendors such as Dell
COMMITMENT to DIVERSITY and CAMPUS VALUES
A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.
SALARY
This is a full-time, 12-month, Administrative Faculty position at a Grade B. Minimum salary is $60,000. Salary is competitive with those at similarly situated institutions and dependent upon the labor market. For more information on salary ranges please visit UNLV Salary Range.
In addition, University Libraries is committed to and helps fund professional development opportunities: each position receives annual allotment for professional development activities.
Home to many major annual conventions, Las Vegas is one of the best-connected cities in America and the nearest major city to several of the nation's richest natural treasures. In addition to the world-renowned Las Vegas Strip providing a variety of culinary and entertainment opportunities, Las Vegas is home to five professional athletic organizations and continues to expand local cultural opportunities, including the internationally recognized Smith Center for the Performing Arts. To learn more about moving to Las Vegas visit UNLV's guide to Moving to Las Vegas.
BENEFITS OF WORKING AT UNLV
* Competitive total rewards package including:
* Paid time off, sick leave, and holidays
* Excellent health insurance including medical, dental and vision
* Comprehensive retirement plans and voluntary benefits programs
* No state income tax
* Tuition discounts at Nevada System of Higher Education (NSHE) schools
* Tuition discounts for spouses, domestic partners, and dependents
PERKS & PROGRAMS
* Employee recognition and appreciation programs
* UNLV athletics ticket discounts
* Statewide employee purchase program discounts
* RebelCard discounts on and off campus
* Wellness programming for all UNLV faculty and staff at no cost
* Opportunity for career advancements to leadership roles
* Connect with colleagues with shared interests
* Personal and professional development opportunities
* A comprehensive onboarding program, Rebels: Onboard
* Support and resources available for veteran applicants - contact ********************** or visit our Veterans Webpage.
HOW TO APPLY
Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, emails, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to IT Support Specialist Search Committee Chair.
Although this position will remain open until filled, review of candidates' materials will begin on Monday, September 8, 2025.
Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.
Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact ********************** for support.
For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at ************** or *****************.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0148749" in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
PROFILE of the UNIVERSITY
Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us on line at: *******************
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.
TITLE IX STATEMENT
The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. ยงยง 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both.
Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Administrative Faculty
Exempt
Yes
Full-Time Equivalent
100.0%
Required Attachment(s)
Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, emails, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Posting Close Date
Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work schedule are subject to change based on organizational needs.
Auto-ApplyIT Technician Part Time
Technical support specialist job in Las Vegas, NV
Job Description
Company Name: WC Health
Job Title: IT Technician (Part- Time)
Company Introduction:
In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health.
As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve.
Our wrap-around services include medical, housing, pharmacy, transportation, case management and mental health services.
Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team.
To learn more about our company, please visit our website at **************************
Objective:
WC Health is seeking an IT Technician who has experience with IT in a business environment and wants to help support IT infrastructure for the growing business. Applicant will be responsible for providing remote and on-site technical support to users in an efficient and accurate manner.
Essential Functions:
Ability to provide remote and on-site desktop support to end users.
Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote users, and phone related issues within a large enterprise environment
Handle support tickets from end users, as well as maintain accurate, thorough, and timely information in ticketing system adhering to departmental policies and procedures
Must possess reliable transportation and be willing to travel to company sites as needed
Perform basic Help Desk troubleshooting
Password resets
Fix broken mapped network drives
Add printers (Local and Networked)
Troubleshoot client-side network connections
Setup email on mobile devices
Basic experience with setup and support of Office 365 and Google Workspace
Install, configure, maintain, repair, and troubleshoot end user workstation hardware and peripherals.
Knowledge, Skills and Abilities:
Excellent problem analysis and solving skills
Ability to problem solve and troubleshoot
Excellent verbal and written communication skills
Detail-oriented and organized
The Ability to learn on the fly
Excellent time management skills
Position Type: Full Time
Education and Experience:
High School diploma or GED equivalent
1+ years' experience in a technical support or customer service role.
An Associate's degree in a computer-related field is preferred.
Certifications such as A+, MCP, Network+ preferred.
Job Posted by ApplicantPro
IT Helpdesk Specialist
Technical support specialist job in Las Vegas, NV
Job DescriptionJoin Our Team as an IT Customer Support Specialist!
Les Olson Company is rapidly expanding as a top-tier provider of technology services across the Western U.S. We're seeking a motivated IT Customer Support Specialist to become part of our dynamic team. At Les Olson, we thrive on excellence, passion, and a commitment to exceptional service, which fuels our growth and strong market presence. If this sounds like your kind of environment, keep reading!
About the Role
As a part of our IT Helpdesk team, you'll be the first point of contact for our clients' technical needs. Les Olson IT serves a diverse range of industries, offering you the chance to gain hands-on experience across varied infrastructures while delivering outstanding support to our customers.
Key Responsibilities
Engage with clients to address a wide array of technical issues and questions.
Deliver expert guidance tailored to each client's specific technology needs.
Provide top-notch customer service through attentive listening and adapting your approach based on each user's expertise.
Build trust and confidence with clients, thoroughly understanding their needs and responding swiftly and strategically.
Aim for first-call resolution by proactively addressing issues with in-depth knowledge.
Accurately record customer interactions and data using appropriate software tools.
Required Skills & Qualifications
1+ years experience in IT, such as helpdesk or other desktop user support.
Experience providing excellent customer service.
Strong communication skills, with the ability to collaborate effectively with both technical and non-technical audiences.
Excellent organizational skills and adaptability to shifting priorities.
Problem-solving skills, including gathering and analyzing information to resolve issues efficiently.
Follow-through and reliability to complete tasks successfully.
Self-motivated with the ability to work independently and enhance your technical expertise.
Why Choose Les Olson Company?
For over 65 years, Les Olson Company has been a family-owned and operated business, now with over 330 employees across nine locations in two states. What sets us apart is our dedication to fostering both professional and personal growth for every team member.
We prioritize work-life balance and invest in creating a supportive environment where employees can thrive. Your career at Les Olson is more than just a job-it's a chance to build a meaningful future with us.
We Offer:
Generous Paid Time Off and Sick Days
Paid Holidays
401k Matching + Pension
Comprehensive Medical, Dental & Vision Plans + HSA
Mental Health Support
Life Insurance Coverage
Opportunities to Volunteer Locally
Position Details
Job Type: Full-time, on-site
Location: Lindon
Ready to grow with us? Join Les Olson Company and be part of a team that's changing the face of technology services in the West!
Job Posted by ApplicantPro