Technical support specialist jobs in New Bedford, MA - 522 jobs
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Lab Instrument Support Specialist (GMP)
JMD Technologies Inc.
Technical support specialist job in Norwood, MA
Title: QC Equipment Technician
Employment Type: Contract
Status: Accepting Candidates
About the role
Support QC lab operations by keeping equipment running properly and compliant with GMP standards.
Key Responsibilities
• Troubleshoot QC lab equipment issues
• Support deviations, CAPAs, and change controls
• Manage equipment lifecycle activities
• Maintain cGMP-compliant documentation
Qualifications
• 3+ years in a GMP QC laboratory
• Experience with equipment troubleshooting
• Knowledge of GMP/GxP requirements
• Strong documentation skills
Compensation (MA Pay Transparency):
• Estimated hourly range: $32-$35/hr (W-2)
Final rate within this range will be based on skills, experience, and interview results.
$32-35 hourly 4d ago
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Fleet Management Support Specialist
Crown Equipment Corporation 4.8
Technical support specialist job in Boston, MA
:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Responsibilities
Responsible for driving end-user adoption of Crown InfoLink products.
Helps customer develop and implement best practices and standard operating procedures.
Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
Develop and support the retail network to provide web-user and operator trainer training.
Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
Analyze Crown InfoLink data and make recommendations on action steps.
Participate in sales calls and demos to the extent that it relates to the after-sale support.
Quote, sell, and provide Crown InfoLink support services.
Minimum Qualifications
2-4 years related experience
Associate degree (Business)
Must have valid driving privileges
Extensive travel & overnight stays (over 20%)
Preferred Qualifications
Lead and effectively garner customer support to achieve customer objectives.
Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
$46k-59k yearly est. 2d ago
Technical Systems Analyst
Marchon Partners 4.0
Technical support specialist job in Boston, MA
Title: Technical Systems Analyst
Duration: 12+ month contract with possibility of extensions
This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting.
The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages.
Position Responsibilities (including but not limited to):
Application Support
Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed.
Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc.
Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process.
Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate.
Help maintain documentation for owned applications and ensure others meet documentation standards
Change and Major Incident Management
Escalate to other teams, leadership and vendors where appropriate
Use ITSM to evaluate ticket trends and review appropriateness of environment changes
Help document outcomes of and facilitate meetings
Development, Application Monitoring and Process Improvement
Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes.
Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions
Analyze incident data to identify trends and opportunities for process improvements.
Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects.
Required Qualifications
3-5 years (or more) of relevant experience supporting or developing applications
Advanced knowledge troubleshooting applications, network and other technical problems
Able to interact with end users and other teams professionally
Excellent verbal, interpersonal and written communication and documentation skills
Driven by a desire to provide strong customer service
Has a teamwork mentality with the ability to both collaborate and work independently
High level of professionalism and focus on quality
Attention to detail with the ability to contact switch and reprioritize tasks as needed
Ability to provide 24 hour/7 days a week on-call support when scheduled
Desired Qualifications
Familiarity with application monitoring and alerts
Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI
Familiarity with ITSM - e.g. ServiceNow
Proficiency and knowledge of supporting technology within an IT operation.
Understanding of software development lifecycles (SDLC).
Familiarity with GitHub for source control management.
Strong aptitude to learn and adapt to new technologies.
A desire to drive process improvement
$81k-105k yearly est. 4d ago
Senior IT Support Technician
Whoop 4.0
Technical support specialist job in Boston, MA
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior IT SupportTechnician to play a critical role in creating a world-class employee experience. We believe that in order to build the world's best product, our IT team must relentlessly enable employees to do their best work without friction. While much of this role will focus on solving employee problems, we're looking for someone who believes great IT is about preventing problems, not just reacting to them.
You'll provide high-impact support across a broad portfolio of hardware and software tools, collaborate with engineering teams to solve root causes, and help drive the success of high-profile meetings and events. If you're highly technical, people-oriented, proactive, and can't stand seeing the same problem twice, this role might be for you.RESPONSIBILITIES:
Deliver expert-level support to employees across a wide range of hardware and software systems, making those employees want to work with you every time they have an issue
Serve as a trusted advisor to employees and advocate for them, ensuring they are equipped with the right tools and processes to do their best work unencumbered
Proactively identify and address trends in support issues, collaborating with IT leadership and engineering to reduce friction and incident rate
Support and configure IT infrastructure including our network, security stack, identity & access management, and device management systems
Lead small projects and contribute to large ones
Partner with cross-functional teams to support employee onboarding/offboarding and ensure seamless tech experiences across the employee lifecycle
Maintain documentation for internal IT processes, tools, and troubleshooting steps, and contribute to knowledge-sharing across the team
Provide top tier service to VIPs and executives
Host and manage high profile internal and external events, including occasional after hours work
QUALIFICATIONS:
2+ years of IT experience in a fast-paced, high-growth environment
Technical degree in Information Technology, Engineering, Computer Science, Cybersecurity, or a related field
Strong understanding of device management platforms (e.g., Jamf, Iru, Intune) and enterprise tools like Google Workspace, Okta, and Slack
Proven ability to communicate effectively and clearly to colleagues up and down the org chart
Comfortable supporting both hardware (laptops, peripherals, AV setups) and software (SaaS platforms, authentication, endpoint security)
Experience supporting and configuring network and infrastructure systems
Ability to work independently and prioritize multiple tasks, while contributing to a collaborative team culture
Evidence of self-initiated growth and development
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success.
The U.S. base salary range for this full-time position is $70,000 - $120,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
Learn more about
WHOOP
.
$70k-120k yearly Auto-Apply 26d ago
DESKTOP SUPPORT
Artech Information System 4.8
Technical support specialist job in Quincy, MA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title:
Desktop Support Representative Onsite Support
Location:
North Quincy,MA
Duration:
1+ years
SKILLS OVERVIEW:
•
Deskside Support Tech. Must be experienced in DESKSIDE support
•
Win7/Win XP OS support. Troubleshooting
•
Office 2003/2007/2010 support
•
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
•
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
•
Outlook PST files.
•
Break/Fix troubleshooting experience in larger corporate environments
Additional Information
For more information, Please contact
Shubham
************
$51k-69k yearly est. 3d ago
Manager - Outreach and Recovery Support Services (3 PM - 11 PM)
Internships.com 4.1
Technical support specialist job in Boston, MA
The Program Manager position is responsible for overseeing the operations of the ORSS team as they establish relationships, referrals and connect individuals with substance use disorder(s) and experiencing homelessness to emergency shelters, behavioral health services and helping to address barriers to housing. In addition, the Program Manager works with the ORSS team, City businesses, providers and organizations to ensure applicable data is entered in the database system and staff participate in necessary recovery and substance use related trainings.
Duties
• Manages the day-to-day operations of the Bureau's Outreach and Recovery Support Services.
• Strong commitment to the BPHC mission and Recovery Services Bureau (RSB) shared philosophy of substance use disorders and treatment models.
• Develops and implements protocols and policies to ensure effective operations and compliance with established standards and/or contracted goals & objectives.
• Participate in Outreach and Recovery Support Services team meetings; assists Director and Assistant Director(s) with new initiatives and projects and in seeking funding sources; assists in fulfilling monthly, quarterly, and annual reporting requirements; shares in fulfilling critical responsibilities of Director when absent from program.
• Works closely with funders and community partners.
• Acts as liaison with external and internal team members.
• Oversee activities which may include fiscal monitoring; budget management; monitoring of funded programs or agencies to ensure compliance; report preparation and writing; and overall marketing of Bureau's Outreach and Recovery Support Services, including but not limited to distribution of educational materials.
• Oversee activities which may include: community education, resource and referral protocols, training of staff and provider agencies in referral and service delivery protocols, including customer service training; development of training and educational materials.
• Collaborates and meets with Director and Assistant Director(s) to determine program requirements, standards and goals.
• Provide outreach route coordination and respond to 311 requests and alerts during regular shifts and while on-call.
• Evaluates projects or initiatives to determine effectiveness and to recommend changes/improvements.
• Lead or participate in NIATx process improvement initiatives; works closely with RSB admin team on QI projects and/or changes needed to address challenges and concerns.
• Provide supervision to ORSS staff out in the field; responsible to document and discuss performance management concerns with Director, Assistant Director (s) and staff directly.
• Coordinates with other departments on data collection, database development and information systems.
• Ensure staff are using Pulsepoint and entering data in a timely manner. Provides data entry training as needed to ORSS staff.
• Helps hire, train and onboard new ORSS staff and interns.
• Works in a confidential capacity with the Director and Assistant Director(s) including personnel materials and matters of a highly sensitive nature and meets regularly with Director and RSB Senior Leadership regarding all aspects of program operations.
• Operate independently. Use independent judgment and discretion to make decisions affecting the program and staff as it relates to program operations/services and BPHC policy.
• Works to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
• Performs other duties as required.
$71k-106k yearly est. 6h ago
Information Technology Specialist
Department of Homeland Security 4.5
Technical support specialist job in Boston, MA
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, East Texas, National Capital Region, Northeast, Northwest Central and Southwest Region.
Summary
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, East Texas, National Capital Region, Northeast, Northwest Central and Southwest Region.
Overview
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Accepting applications
Open & closing dates
01/09/2026 to 01/15/2026
Salary $74,678 to - $116,362 per year
Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or special rate of the duty location.
Pay scale & grade GS 11 - 12
Locations
Washington, DC
1 vacancy
Boston, MA
1 vacancy
Detroit, MI
1 vacancy
Oklahoma City, OK
1 vacancy
Show morefewer locations (1)
El Paso, TX
2 vacancies
Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test Yes Financial disclosure No Bargaining unit status Yes
Announcement number OIT-SMP-12861278-ART Control number 853929000
This job is open to
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Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Land and base management
Current or former employees of a base management agency.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Clarification from the agency
Current Federal employees with competitive status; Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees; Current and former Land Management employees who meet the Land Management Workforce Flexibility Act; Veterans eligible under VEOA; Certain Military Spouses.
Duties
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Joining Customs & Border Protection will allow you to use your expertise in Information Technology (IT) principles, concepts and methods to support Information Technology systems and services. This position starts at a salary of $74,678.00 (GS-11, Step 1) to $116,362.00 (GS-12, Step 10).
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.
In this Information Technology Specialist position, you will become a key team member of Homeland Security professionals to provide technology service, implement projects and deploy systems to reduce downtime and maintain operational availability. Typical work assignments include:
* Diagnosing and resolving problems in response to customer reported incidents
* Researching, evaluating and providing feedback on problematic trends and patterns to support customer support requirements
* Interacting with internal and external stakeholders as the Subject Matter Expert to provide IT guidance and solutions and providing customer training as required
* Installing, configuring, integrating, troubleshooting, optimizing and maintaining customer hardware and software to maximize system availability and monitors network performance
* Identifying and specifying information system security requirements and ensuring application of information security/information assurance policies, principles and practices
Vacancies are as follows:
* One in Oklahoma City, OK
* One in Washington, DC
* One in Boston, MA
* One in Detroit, MI
* Two in El Paso, TX
Location Preference: You may select ONE location where you would be willing to work.
Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
Requirements
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Conditions of employment
* You must be a U.S. Citizen to apply for this position
* Males born after 12/31/1959 must be registered with Selective Service
* Primary U.S. residency for at least three of the last five years (additional details below)
* All pre-employment processes will be conducted in English
* You may be required to pass a background investigation
* CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
* As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
* DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
* Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU.
Qualifications
Basic Requirement: Individuals qualifying based of experience must have Information Technology (IT) related experience demonstrating each of the four competencies listed below.
* Attention to Detail- Is thorough when performing work and conscientious about attending to detail.
* Customer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Along with the four competencies listed above you must possess at least one (1) year of specialized experience described below to qualify based on experience.
Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
* Analyzing, planning, integrating and configuring network systems hardware
* Diagnosing and resolving network problems, hardware/software interface and interoperability problems
* Testing, installing, configuring and maintaining networks including hardware, middleware and software to ensure conformance to national standards consulting
* Evaluating new hardware and software technologies for potential inclusion into the enterprise
Education Substitution: GS-11: Education Substitution requirements for this grade level are located in the education section of this announcement.
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
* Adjusting, modifying and improving Information Technology systems
* Diagnosing and resolving problems in response to customer reported incidents involving different platforms, operating systems, applications and desktop configurations
* Installing, configuring, integrating, troubleshooting, optimizing and monitoring network performance
* Providing guidance and solutions in planning and implementing migration activities to ensure successful deployment of technologies
Education Substitution: There is no education substitution at the GS-12 grade level for this position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
* Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
* Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/15/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
* Working for the U.S. Government as a federal civilian or as a member of the military
* A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
* Participation in a study abroad program sponsored by a U.S. affiliated college or university
* Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Education Substitution: GS-11:Successful completion of a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, may be substituted for experience at the GS-11 grade level. Such education must demonstrate the skills needed to do the work. For this position a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks is qualifying. One year of fulltime graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 54 semester hours should be considered as satisfying the 3 years of full-time study requirement. Please see *********** for additional information.
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See ********************************************************************* for more information.
Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.
* Veterans
* Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible
* Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link.
* Peace Corps and VISTA
* Land Management Hiring Flexibility Act: The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance.
* Other miscellaneous hiring authorities
Additional information
Passport: There may be International duty assignments which would require you to obtain and maintain an official passport.
Motor Vehicle Operation: You must possess a valid state driver's license at the time of appointment.
On Call: This position may require the incumbent to be on call 24 hours per day, seven days per week.
Overtime: This position may require uncontrollable, unscheduled overtime in excess of the 40-hour work week.
Physical Demands:
* You may be required to perform lifting and/or moving of equipment up to 50 pounds or climb ladders.
* The work may be performed in an electronics shop, remote sites (which may require alternative modes of transportation), and/or in outlying and remote stations.
* The work may require some physical exertion such as long periods of standing or walking, crouching, or crawling in confined spaces or small work areas.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. Do notsubmit documents as a PDF Portfolios.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. ********************************************************
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics).
To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment will be used to assess the following general competencies:
* Reading Comprehension
* Decision Making
* Accountability
* Attention to Detail
* Customer Service
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Self-Management
* Stress Tolerance
* Teamwork
* Reasoning
If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the ********************************************************
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
* Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
* Your responses to the job questionnaire: ********************************************************
* Your responses to the USA Hire Competency Based Assessment
* Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, you should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position.
* Current CBP Employees are encouraged to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions.
* Retired former federal employees must submit your retirement SF-50 and encouraged to submit your most recent annuity statement.
* Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation.
* Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD 214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15. If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected type of discharge and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military. To learn more click here.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
* You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Additionally, if you are a former federal employee, and have been separated from Federal service for over 52 weeks, it is recommended that you submit your most recent rating of record (performance appraisal) when applying.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$74.7k-116.4k yearly 5d ago
B-Level Technician
Pest End Inc.
Technical support specialist job in Wrentham, MA
Here we GROW-Join our amazing team!
Hey there, outdoor enthusiasts and bug "lovers"! Ready to dive into a career where every day is an adventure? Look no further, because Pest-End is hiring for a licensed Pest Control Technician to join our Team in the WORCESTER-NEWTON-NATICK ACTON MA and Providence RI marketing area!
MUST HAVE AMAZING CUSTOMER SERVICE Skill- we kill bugs for sure- but our role is to service our Customers and our Communities and that all starts with a positive first HELLO to the last THANK YOU as you leave! Be present and be positive to be on our team!
Why join us?
Well, besides being the coolest pest management Team in New England; At Pest-End, we're not just a team, we're a colony! We're all about nurturing a culture where you can spread your wings (pun totally intended) and explore new territories.
Here's the lowdown on who we're looking for:
Super Sleuths: Are you the Sherlock Holmes of pest control? We need someone who loves solving mysteries, from the common ant trail to the elaborate termite plot twists.
Nature Nuts: If you're as giddy as a kid in a candy store when surrounded by trees, grass, and critters, you'll fit right in. Our ideal candidate is passionate about the great outdoors!
Bug Buffs: Got a fascination with all things creepy and crawly? You're our kind of people! We're seeking individuals who find joy in studying insects and rodents.
What's in it for you, you ask? Hold onto your fly swatter, because our benefits and perks are next-level awesome:
Time to Chill: Paid time off and holidays mean you can relax and recharge your bug-battling batteries.
Secure the Bag: We've got your future covered with a 401K match, up to 4%, referral bonuses, and more!
Stay Healthy, Stay Happy: Comprehensive health, dental, and vision insurance to keep you feeling top-notch. As well as an employer funded life insurance policy and Short Term and Long-Term Disability provided by Aflac.
On the Move: Say goodbye to boring commutes with a company vehicle and gas card. - Pest End also compensates for both drive time and work time.
Lookin' Fly: Rock the Pest-End style with company-supplied uniforms including boots.
Who we are Pest-End:
One of the fastest-growing, family-owned, and operated pest management companies in New England. Our company culture is single-handedly the most essential component of our continued success. We believe that to succeed as a business, our team members must thrive as individuals. That encompasses passionate and empathetic leadership, a 'think big, act small' mentality, and providing career paths that promote growth and internal promotions. We provide you with everything needed to be successful, competent, and confident in your role with Pest-End.
Requirements:
Think you've got what it takes to join the Team?
Here's the checklist:
A valid driver's license and a squeaky-clean driving record.
State pesticide applicators license to show those pests who's boss. - Paid training, and state certifications provided for non-licensed new hires
Pass the pre-employment background check.
High school diploma or equivalent.
Ability to work full-time, with overtime during our busy season.
So, what are you waiting for? Dust off your magnifying glass and send in your application today. Let's squash some bugs and have a blast doing it!
Physical Requirements for Pest Control Technicians
While performing the job responsibilities, the team member is frequently required to stand, walk and sit. The team member is occasionally required to reach with hands and arms; climb or balance and kneel, bend, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds. This position may require the use of ladders for specific service. The ability to maneuver and operate a ladder. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, and depth perception.
Pest-End, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation details: 22-28 Hourly Wage
PIb46fe5d7a87c-31181-39332624
$49k-75k yearly est. 7d ago
Information Technology - Summer Internship
Shawmut Design and Construction 4.5
Technical support specialist job in Boston, MA
We are looking for college students (rising Juniors and Seniors) seeking internships for the summer of 2026 in Boston. Shawmut Design and Construction is looking for an intern to work within our IT Service Desk, helping to support our business clients and their devices across the United States. You will work in a fast-paced environment in the midst of implementing a new cloud-based call center and asset management system as well as other remote support technologies. You will help in upgrading client systems to the latest Windows 11 and Office 365 client technology. You will also help in the resolution of tier 1 support requests from our end user community using a new, Agile method for IT operations.
At Shawmut Design and Construction, we take pride in the culture we've built as a 100% employee-owned company-one that's been recognized with more than 85 Best Place to Work awards. We've been honored as a National Fortune Best Workplace, a Fortune Best Workplace for Women, Millennials, and Parents, and one of America's Best Employers by Forbes-along with numerous regional recognitions across our 11 offices nationwide. If you decide to join Shawmut as a full-time employee in the future, you will have the opportunity to own your career and deliver impact within our culture of ownership and innovation focused around providing the gold standard of client service for the world's most recognizable and elite brands and institutions.
Responsibilities
* Assist with day-to-day tier 1 support of end users and their Windows and iOS devices and apps, working on the phone, through chat, or email to resolve issues.
* Respond to, update, and resolve support tickets in our ITSM ticketing system.
* Assist in upgrading client devices to the latest version of Windows 11.
* Onboard new users, which includes imaging laptop hardware, configuring accounts, installing applications, and provisioning mobile devices.
* Assist with maintaining the inventory of laptops, mobile devices, and peripherals.
* Work closely with other User Services team members and with other IT teams if a support request requires escalation.
* Help develop and maintain end-user-facing documentation in the areas of how-to guides and problem resolution.
Qualifications
* Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field.
* Ability to work effectively in a team environment and collaborate with cross-functional teams.
* Support a culture of continuous process and organization improvement.
* Excellent verbal and written communication skills to convey technical information clearly and effectively.
EEO Information
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to offer sponsorship.
Shawmut prohibits discrimination against any staff member or applicant on the basis of race, color, sex, sexual orientation, gender identity/expression, age, religion, national origin, marital status, veteran status, pregnancy, physical or mental disability, genetic information, disability, creed, citizenship status, or any other legally protected characteristic.
Salary Range Information
Boston Base Salary Range: $22/hour - $25/hour The range stated is specific to Boston. Placement within the listed range depends on many factors, including, but not limited to, years of experience, project size capability (for Construction & Field roles), and internal company equity.
$22-25 hourly Auto-Apply 36d ago
IT Technician Boston
Hightouchtalentsolutions
Technical support specialist job in Boston, MA
IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities:
Attending customer support requests via phone, email or in person.
Performing server and network troubleshooting remotely and on site
Doing application deployments
Follow change control process
Managing servers and network equipment
Document and follow procedures
Work on projects and tasks assigned in a timely manner
Be available for emergencies and scheduled tasks during off business hours
Be available for off hours on-call rotation.
On-site visits to client site as needed
Qualifications:
Previous experience in IT, customer service, or other related fields
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
Other Details about the Job
This is a Full-Time position.
All standard benefits are included such as medical/dental/vision insurance and vacation time.
We encourage and reward professional certifications
$36k-71k yearly est. 59d ago
IT Technician
Everglade Works
Technical support specialist job in Boston, MA
Job Title: Remote IT Technician
Company: Everglade Works Type: Full-Time | Remote
We are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we deliver. We don't just hire techs we bring on technicians who think like engineers and support like pros.
What You'll Be Doing
You'll be the go-to IT expert remotely supporting our internal team and external clients across various systems. You'll troubleshoot like a champ, maintain systems like a pro, and explain complex tech in a way that
even your grandma would get
.
Here's what your day-to-day might look like:
Provide top-tier remote technicalsupport for hardware, software, and network issues
Install, configure, and maintain workstations, laptops, VPNs, and remote tools
️ Troubleshoot system errors and outages like a detective on a mission
Set up and manage user accounts, permissions, and device configurations
Monitor and support cybersecurity tools, patch updates, and backups
Document resolutions, create internal knowledge base articles, and keep logs updated
Work closely with our Support Lead and other departments to solve issues and improve operations
Stay up to date on the latest IT trends and bring proactive solutions to the table
What We are Looking For
We are not just looking for someone who can reset passwords (although, yeah you'll do that too). We want someone who gets excited about solving problems and making tech
work better
for people.
2+ years of experience as an IT Technician or similar role
Strong knowledge of Windows and MacOS environments
Comfortable with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.)
Working knowledge of cloud platforms like Google Workspace or Microsoft 365
Experience troubleshooting printers, VPNs, networking issues, and firewalls
Great communicator verbal and written (we love clarity!)
You're a self-starter, highly organized, and cool under pressure
Bonus points if you have experience with help desk ticketing systems (like Freshdesk, Zendesk, or Jira)
What's In It for You
Competitive salary (we don't lowball)
Monthly remote work stipend
Career growth opportunities you grow, we grow
Work with a team that
actually
gets tech
Flexible hours you manage your day
Paid time off + paid holidays
Health, dental, and vision insurance (US-based employees)
How to Apply
Ready to bring your IT skills to a team that values you
and
your ideas?
Click Apply Now and lets get the conversation started. Were excited to meet you.
Everglade Works is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$36k-71k yearly est. 60d+ ago
IT Intern
Teledyne 4.0
Technical support specialist job in North Falmouth, MA
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary:**
This position is for a student usually enrolled in a 2-to-4-year scholastic program to obtain worthwhile work experience related to their major field of study. Individual would work either full or part time in a like department to their field of study, working on special projects or assignments. Position and task list should be technical in nature.
Provide local client IT support for the North Falmouth and Marion locations, install hardware, perform hardware refreshes, and manage break-fix of hardware. Perform system administration at the site level as needed.
**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
+ Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively.
+ Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved
+ Record and track interactions with end-users and related activities in the service desk tool
+ Provide site IT support encompassing:
+ PC configuration and troubleshooting - OS, hardware, and software
+ PC maintenance/preventative maintenance
+ PC replacement (tech refresh)
+ Network cabling activities, where applicable
+ Printer installation, networking, configuration and troubleshooting
+ New user setup on Active Directory network
+ Support for client applications
+ Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support
+ Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc.
+ Maintain department loaner equipment and administer checkout process
+ Review and record daily event logs
+ Call software and hardware vendors to request service regarding defective products
+ Support equipment used in conference rooms and auditorium
+ Provide IT support for all local systems/applications
+ Perform project work as directed
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
**Education and/or Experience**
+ Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred.
**Computer Skills**
+ Detailed knowledge and intermediate understanding of the following technologies:
+ Windows 10/11
+ Active Directory
+ Microsoft Office 2016, 365 (including Outlook, Teams, etc.)
+ Current hardware
+ Ability to learn and adapt to new technologies
**Salary Range:**
$49,300.00-$65,700.000
**Pay Transparency**
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
$49.3k-65.7k yearly 28d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Providence, RI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$26k-35k yearly est. 24d ago
IT Technician
Systems Support Corporation
Technical support specialist job in Marshfield, MA
Job DescriptionDescription:
Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family.
Please complete the assessment here: ********************************************************************
Duties of Role:
Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues
On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod.
Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing.
Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts
Knowledge and Abilities:
Education: High School Diploma
Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting
Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks
Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration
Additional Information:
Full Time
Benefits include retirement plan with company matching
Salary Range: $50,000 to $55,000
Company Vehicle and work gas miles reimbursed
In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals
Submit your application now!
Benefits:
Health insurance
Paid time off
Retirement plan
Requirements:
Clean driving record (company vehicle given for onsite service work).
Ability to lift 50-75lbs, we often have to deliver hardware to client sites
Ability to climb a ladder to install/troubleshoot WiFi APs
Pass background check and drug test
40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring
Schedule:
Monday to Friday
On call
Work Location: In person
$50k-55k yearly 16d ago
IT Intern
Cabot Properties
Technical support specialist job in Boston, MA
Cabot Properties is a leading international private equity real estate investment firm specializing in logistics and industrial properties. With a strategic focus on high-growth, global gateway markets, we invest in, develop, and operate modern distribution facilities that power global commerce.
For almost 40 years, we have delivered value on behalf of our institutional investors through disciplined investment strategies and deep expertise. Our global footprint spans the United States, United Kingdom, Western Europe, and Australia, and Japan, where we have built a strong reputation as a trusted partner in the logistics real estate sector.
To date, Cabot has invested over $18 billion in logistics real estate, managing a portfolio of more than 1,750 properties encompassing 245 million square feet and serving over 4,300 tenants. Our scale, experience, and commitment to operational excellence position us as a long-term industry leader in one of the most dynamic segments of commercial real estate.
Job Summary
Cabot Properties is seeking a motivated IT Intern to support data initiatives and provide day-to-day assistance for financial systems. This role offers hands-on exposure to enterprise systems, data workflows, and real-world business operations in a fast-paced, collaborative environment.
The intern will work closely with IT, Finance, and Data stakeholders to help maintain system reliability, support reporting and analytics efforts, and improve data quality and processes.
Key Responsibilities
Financial Systems Support
Provide day-to-day support for financial and accounting systems (e.g., ERP, budgeting, or reporting tools).
Assist with user access management, system configurations, and routine maintenance tasks.
Help troubleshoot basic system issues and escalate more complex problems as needed.
Support system testing during upgrades, enhancements, or new implementations.
IT & Operational Support
Respond to and help resolve IT support requests related to data and financial applications.
Assist with documentation, training materials, and user guides.
Collaborate with cross-functional teams to understand business requirements and system usage.
Participate in special projects as assigned.
Data & Analytics Support
Assist with data collection, validation, and preparation for reporting and analysis.
Support ongoing data projects, including dashboards, data integrations, and process improvements.
Help document data sources, workflows, and business logic.
Perform basic data analysis and quality checks to identify inconsistencies or errors.
Qualifications & Experience
Currently pursuing a degree in Information Systems, Computer Science, Data Analytics, Finance, Accounting, or a related field.
Strong analytical and problem-solving skills.
Basic understanding of databases, data structures, or reporting tools.
Proficiency with Microsoft Excel and SQL.
Strong attention to detail and ability to manage multiple tasks.
Excellent communication and teamwork skills.
Exposure to financial systems or ERP platforms (e.g., Yardi, MRI, NetSuite, or similar) (preferred).
Experience with data visualization tools (Power BI, Tableau, or similar) (preferred).
Basic scripting or programming experience (Python, or VBA) (preferred).
Strong interest in data, systems, and business process improvement (preferred).
Work Environment & Travel
Internship conducted primarily in a professional office environment.
Frequent use of computers and digital communication platforms.
Limited travel may be required for property site visits or team meetings.
Reasonable accommodations will be provided in accordance with applicable laws to support individuals with disabilities.
Equal Opportunity Statement
Cabot Properties is an equal opportunity employer committed to creating an inclusive and respectful workplace for all. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, pregnancy, marital or civil partnership status, veteran status, or any other characteristic protected by applicable laws. We believe that diversity, equity, and inclusion are essential to our success, and we strive to foster a culture where every team member feels valued, respected, and empowered to contribute fully.
MA Pay Range$27-$29 USD
$27-29 hourly Auto-Apply 1d ago
IT Operations Tech - Providence RI Area
Blue Mantis
Technical support specialist job in Providence, RI
DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician.
Key Responsibilities
This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI.
Receive and inspect incoming shipments for accuracy and damage.
Pick, pack, and ship orders according to company standards.
Load and unload trucks using forklifts, pallet jacks, or manually.
Maintain inventory accuracy through regular cycle counts and data entry.
Organize and maintain a clean and safe warehouse environment.
Responsible for proper cleaning, packaging and component verification of all equipment
Operate warehouse equipment in a safe and efficient manner.
Assist with other tasks and departments as needed.
Update company systems with required data in a detailed and professional manner
Skills, Knowledge & Expertise
Previous warehouse or logistics experience - Nice To have
Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required.
Standing, bending, crawling, reaching/stretching, and working on ladders required.
Expertise with ServiceNow is a plus
Experience with Microsoft Excel & Office 365 Applications.
Basic math and computer skills; experience with inventory systems is a plus.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment and follow directions.
Forklift certification - Nice To Have
Hardware and Operating system familiarity a plus
Ability to troubleshoot and communicate issues
Excellent communication skills, ability to interact professionally with clients Excellent customer service skills.
A+ or Network+ Certification a plus
Ability to multitask.
Ability and desire to learn new competencies.
Includes lifting and moving of IT equipment and boxes.
Travel (MA,CT,NH,ME,RI,VT)-as needed
Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
$28k-57k yearly est. 23d ago
Information Technology - Summer Internship
Boston 4.7
Technical support specialist job in Boston, MA
We are looking for college students (rising Juniors and Seniors) seeking internships for the summer of 2026 in Boston. Shawmut Design and Construction is looking for an intern to work within our IT Service Desk, helping to support our business clients and their devices across the United States. You will work in a fast-paced environment in the midst of implementing a new cloud-based call center and asset management system as well as other remote support technologies. You will help in upgrading client systems to the latest Windows 11 and Office 365 client technology. You will also help in the resolution of tier 1 support requests from our end user community using a new, Agile method for IT operations.
At Shawmut Design and Construction, we take pride in the culture we've built as a 100% employee-owned company-one that's been recognized with more than 85 Best Place to Work awards. We've been honored as a National Fortune Best Workplace, a Fortune Best Workplace for Women, Millennials, and Parents, and one of America's Best Employers by Forbes-along with numerous regional recognitions across our 11 offices nationwide. If you decide to join Shawmut as a full-time employee in the future, you will have the opportunity to own your career and deliver impact within our culture of ownership and innovation focused around providing the gold standard of client service for the world's most recognizable and elite brands and institutions.
Responsibilities
Assist with day-to-day tier 1 support of end users and their Windows and iOS devices and apps, working on the phone, through chat, or email to resolve issues.
Respond to, update, and resolve support tickets in our ITSM ticketing system.
Assist in upgrading client devices to the latest version of Windows 11.
Onboard new users, which includes imaging laptop hardware, configuring accounts, installing applications, and provisioning mobile devices.
Assist with maintaining the inventory of laptops, mobile devices, and peripherals.
Work closely with other User Services team members and with other IT teams if a support request requires escalation.
Help develop and maintain end-user-facing documentation in the areas of how-to guides and problem resolution.
Qualifications
Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field.
Ability to work effectively in a team environment and collaborate with cross-functional teams.
Support a culture of continuous process and organization improvement.
Excellent verbal and written communication skills to convey technical information clearly and effectively.
EEO Information
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to offer sponsorship.
Shawmut prohibits discrimination against any staff member or applicant on the basis of race, color, sex, sexual orientation, gender identity/expression, age, religion, national origin, marital status, veteran status, pregnancy, physical or mental disability, genetic information, disability, creed, citizenship status, or any other legally protected characteristic.
Salary Range Information
Boston Base Salary Range: $22/hour - $25/hour The range stated is specific to Boston. Placement within the listed range depends on many factors, including, but not limited to, years of experience, project size capability (for Construction & Field roles), and internal company equity.
$22-25 hourly Auto-Apply 35d ago
IT (AI/ML) Intern - Summer 2026
Sensata 4.7
Technical support specialist job in Attleboro, MA
Sensata Interns have the unique opportunity to support a focused, actionable approach for an increased and more accurate understanding of customers and their individual needs. The Commercial Excellence team works in partnership with functional areas across the organization to deliver digital capabilities that maximize profitable revenue growth, improve customer and product margins and reduce overall costs to serve customers. Our Intern Program is inclusive to all our US sites and is designed to give each intern a concentrated view of what it is like to be an engineer at Sensata.
Internship projects vary from year to year and are based on current business needs at the time of the internship. Specific details will be provided prior to your start date, but all projects are technical and require a sound understanding of engineering principles.
AI/ML Interns will be focused on building the Data pipelines and RAG applications to support the organization's Artificial Intelligence/Machine Learning Roadmap. This role requires good understanding of coding techniques in Python, SQL and Cloud technologies.
Key Responsibilities:
Assist in design and implementing AI/ML models using Python.
Support the development and testing of Retrieval Augmented Generation (RAG) pipelines.
Help Integrate AI solutions with Microsoft Azure.
Research and provide multiple path of solutions.
Successful Candidates will Demonstrate:
Proficiency in Python with exposure to ML/AI libraries
Familiarity with Machine Learning and AI concepts
Strong problem-solving skills and willingness to learn
Required Qualifications:
Currently pursuing a Master's (or Bachelor's with relevant experience) in Computer Science, Data Science, or related field
U.S. citizen or U.S. permanent resident is NOT required for this position, however proper work authorizations will be required.
At Sensata, our employees are the key to our success and growth. In addition to the competitive hourly rates offered, all interns receive a sign-on bonus.
Interns at Sensata Technologies are eligible to participate in benefits including paid holidays, sick time, and medical insurance.
Engineering/IT Intern Hourly Rates
Sophomore Graduating 2029: $25.00
Junior Graduating 2028: $27.00
Senior Graduating 2027: $29.00
Graduate Students: $32.00
SmarterTogether
Collaborating at Sensata means working with some of the world's most talented people in an enriching environment that is constantly pushing towards the next best thing
Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
As OneSensata, we are working together to make things work together
Click here to view Sensata Recruitment Privacy Statement
Click here to view our Sensata Recruitment Privacy Statement for China
NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.
$25 hourly Auto-Apply 60d+ ago
IT Internship
Dileonardo International 3.9
Technical support specialist job in Warwick, RI
Who are we:
DiLeonardo, a world leader in hospitality design, headquartered in Warwick, RI, USA is a global firm with a diverse and collaborative work environment. Our team fosters excellence, professional development, curiosity and award-winning design around the world. We are looking for team members that share our love of travel, hospitality and, like us, does not fit neatly into one job description. DiLeonardo values people that are collaborative, optimistic, who take ownership, talk less do more, learn from failure and have a desire to make others successful.
About the Position:
We are looking for candidates who are eager to learn and contribute to a global IT team focused on providing support and solutions. As part of a Global IT Team, you will be
Assisting in Maintaining Hardware Equipment
Collecting and Analyzing Network Data & Security Status.
Contribute ideas and finding new ways to innovate using New Technologies.
Test IT product and solution.
Also, you will be supporting end users in our fast-paced Design Studio, supporting applications such as Autodesk Revit , AutoCAD , Adobe InDesign , Bluebeam and many other applications.
Minimal Qualifications:
Currently enrolled in undergraduate school with an upcoming completion of an associates / bachelor's degree in Information Technology related studies.
Ability to communicate effectively both orally and in writing
Strong interpersonal, teamwork, and leadership skills
Ability to multi-task multiple tickets and issues.
Good analytical, conceptual and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions
Competent with Microsoft Products including Office, Outlook and Microsoft Teams.
Create and maintain Windows Operating Systems.
Once you are here:
Learn to Collaborate with the IT team in maintenance of Hardware, software and other systems.
Configure, assemble, and install workstation and/or peripheral equipment.
Learn to Understand and Navigate Microsoft Server Active Directory and Microsoft 365.
Experience the fundamentals of Network Configuration & Security Controls.
Help maintain inventory of IT Assets and Supplies.
Interested:
If you are excited about great design and our diverse team, we would love to see your cover letter and resume.
$28k-35k yearly est. 5d ago
Information Technology Coordinator Apprenticeship Internship
Lamour Community Health Institute
Technical support specialist job in Randolph, MA
LAMOUR Clinic and LAMOUR Community Health Institute were developed to provide an essential link between the community and the healthcare and human services systems. Our behavioral health staff are multicultural providers who speak and understand the cultural needs of the community. Our specialty lies in using a blend of integrated behavioral health program services that meet the needs of children, adolescents, families, and adults while providing services within the community.
LAMOUR Home and Community-Based Programs were also created to bridge the community, healthcare, and human services systems. Our staff are multicultural healthcare providers who understand the cultural and linguistic needs of the individuals and families we serve. We specialize in behavioral health and community-based support services for adults with disabilities. Patients and their families receive care that helps them maintain independence, improve daily living skills, and remain engaged in their communities.
Boston Community Technical School's Education Pathways Program was developed to connect the community and education systems. Our staff are multicultural educational professionals who understand and meet the diverse cultural and language needs of our students. Our students include both English language learners and native English speakers. The Pathways Program partners with high schools, community colleges, and public and private universities to train individuals in direct clinical or field-based practice in both soft and technical skills. This practice-based field education prepares youth and adults with the technical competencies, academic knowledge, and employable skills essential to success in the social services and healthcare workforce.
Our Youth Development Early Learning Center and Preschool are licensed through the Massachusetts Department of Early Education and Care and the Massachusetts Department of Elementary and Secondary Education as a special education day program. We serve students with diagnoses of Serious Emotional Disturbance (SED) and Intellectual Developmental Disability (IDD), with a strong emphasis on cultural responsiveness. We offer community-based program services linked to our clinic programs, including In-Home Behavioral (IHB), In-Home Therapy (IHT), and Therapeutic Mentoring (TM). Our goal is to provide preventive care that helps families build strong and stable foundations.
LOCATION:
The main offices are in Randolph and Braintree, Massachusetts, with satellite locations in various states. Administrative staff may be assigned to work at any of our office sites within the regions we serve, depending on position availability, and travel may be required as part of the role.
JOB SUMMARY:
The Information Technology Coordinator Apprenticeship Internship is responsible for the ongoing implementation and maintenance of hardware, software, digital web-based applications, and telecommunications systems. The position supports the development of key initiatives that promote the company's strategic growth through information technology.
The Information Technology Coordinator Apprenticeship Intern is responsible for managing and maintaining digital tools, platforms, and communication systems used both internally and externally. This role also oversees onboarding of staff, provides access to technology systems, conducts training, and tracks hardware inventory and performance assessments. This position ensures that employees have secure and efficient digital access to perform their duties effectively.
$30k-39k yearly est. 60d+ ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in New Bedford, MA?
The average technical support specialist in New Bedford, MA earns between $39,000 and $106,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in New Bedford, MA
$64,000
What are the biggest employers of Technical Support Specialists in New Bedford, MA?
The biggest employers of Technical Support Specialists in New Bedford, MA are: