Technical support specialist jobs in New Jersey - 1,777 jobs

84155 **Please only local candidates to Princeton NJ **MUST have Pharmaceutical or Life Sciences industry experience TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment. Must have skills: Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard) Strong understanding of content workflows and regulatory compliance Ability to manage large-scale communications and user support Pharmaceutical or Life Sciences industry experience, especially in promotional content management Familiarity with regulatory review processes and compliance standards Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments Experience managing global user bases and supporting multi-country implementations Pay: $27-28/hour W2 Location: Princeton NJ Responsibilities: This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault Manage tags, campaigns, and agency lists in Veeva Vault Partner with IT to understand, test, and validate changes in UAT and Production environments Maintain and update support guides in Review Central and Veeva Vault Resources Serve as the sole approver for all test runs and scripts for Veeva Vault Maintain static permission lists and control mail groups used for communications Manage, update, and resolve access/permission issues in PromoMat Approve ServiceNow tickets for system access across MLR and eWizard platforms Maintain the master agency user list and support market leads in adding new countries Assist Regulatory Ops with workflows, permissions, and profiles for external users Work with users to provide guidance and troubleshoot workflow issues

Customer Solutions at ExxonMobil provides best-in-class customer service and IT solutions that enable our business customers to win in the markets they compete. This role will support the Baytown Technology and Engineering Complex (BTEC) by delivering technical solutions, process improvements, and seamless support for lab environments. You will interface with local and global IT service partners and collaborate with CX regional teams (Americas, EAME, AP) to ensure reliable, secure, and cost-effective IT operations. This position offers exposure to a breadth of opportunities across infrastructure, applications, business analysis, and process engineering, working closely with business customers in Upstream, Downstream, Chemical, and Corporate functions to understand their needs and deliver increased business value through innovation and advanced technology. Key Responsibilities: Provide operational support for BTEC labs, including: Management of LabLAN and local non-domain user accounts. Administration of lab-related computer systems and technical projects. Support domain migration of lab machines from legacy domains to secure research domains. Maintain and reconcile lab inventory (evergreen process). Test and implement application virtualization, moving toward VDI solutions. Collaborate with lab technicians and vendors for technical solutions, upgrades, and preventative maintenance on instrument control applications. Ensure strong documentation and adherence to security and compliance standards. *Skills* Desktop, Windows, Office 365, Windows 10, Support, Troubleshooting, Hardware, Help desk support, Imaging, Customer service, Active directory, Help desk, Install, Technical support, Windows 7, Deployment, Desktop troubleshooting, Helpdesk troubleshooting, Printers, Desktop hardware *Top Skills Details* Desktop,Windows,Office 365,Windows 10,Support,Troubleshooting,Hardware,Help desk support,Imaging,Customer service,Active directory,Help desk,Install,Technical support,Windows 7,Deployment,Desktop troubleshooting,Helpdesk troubleshooting,Printers,Desktop *Additional Skills & Qualifications* Required Skills & Qualifications: Operating Systems Expertise: Experience supporting multiple Windows OS versions (XP, 7, 10, 11), including specialized modes (kiosk, test mode, SMBv1). Networking Knowledge: Understanding of IP addressing, DHCP vs static, multi-NIC configurations, and proxy setups. Hardware Familiarity: Ability to work with PCI cards, serial adapters, and related device drivers. Remote Management: Proficiency in Active Directory and Remote Desktop. Strong troubleshooting, communication, and customer service skills. Ability to read and understand scripting languages (basic scripting skills are a plus). Excellent documentation practices. Nice-to-Have Skills: VMware Workstation and vSphere experience. SCCM/MECM for system management. Familiarity with virtualization technologies and VDI environments. *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Clinton, NJ. *Pay and Benefits*The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Clinton,NJ. *Application Deadline*This position is anticipated to close on Jan 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: BEDMINISTER,NJ 07921 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications SHARE resume Additional Information If you are interested, Please contact Shubham ************ ***************************

Full-time Description The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance. ________________________________________ Essential Duties and Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 technical support and assist with the escalations. Investigate and resolve advanced hardware, software, and network connectivity problems. Provide onsite and remote support to corporate and field locations. Coordinate with external vendors, service providers and technical partners. Systems Administration & Infrastructure Management Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign). Maintain hardware/software deployments, updates, and system performance. Manage IT asset inventory, licensing, documentation, and server monitoring. Maintain access control & security systems (badges, cameras, credentials). Support cybersecurity (patching, MFA, updates, incident prevention). Assist with network infrastructure (firewalls, switches, VPN). Projects, Processes & Training Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements. Develop and maintain IT procedures, documentation, and knowledge base resources. Conduct end-user training and support technology adoption across the organization. Leverage AI and automation to improve efficiency and optimize IT operations. Perform other related duties consistent with the scope of the position. Requirements Education & Certification Associate or Bachelor's Degree preferred. Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred. ________________________________________ Experience 2+ years of IT support with strong networking/system administration experience. Experience with domain administration, cybersecurity practices, and database support. Experience with infrastructure security, licensing, and system performance monitoring. Experience in property management, accounting or construction software (e.g., Yardi) is a plus. Experience with camera systems and access control systems is a plus. ________________________________________ Skills & Competencies Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions. Advanced administration skills in Microsoft 365, Active Directory, and Azure environments. Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues. Excellent communication, customer service, and end-user training skills. Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment. Demonstrated ability to manage technology initiatives and collaborate effectively within a team. Highly organized, detail-oriented, and committed to meeting deadlines. Positive attitude, strong work ethic, and dedication to ongoing learning and innovation. Proficiency with AI tools and awareness of emerging technology trends. ________________________________________ Other Requirements Prolonged periods working at a desk and on a computer. Ability to lift up to 50 lbs. and use small tools. Valid driver's license required. Occasional afterhours/weekend availability for emergencies or scheduled projects. This is an onsite position at PRC's Corporate Office in Red Bank, NJ. Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays Salary Description Range: $55,000 - $70,000 annually

IT Technical Support - Team Leader TechFox - Woodland Park, NJ 07424 We're looking for a highly motivated IT Professional, with Advanced Technical skills, Good Customer Service, and Outstanding Leadership and Supervisory skills, to lead our support team in maintaining outstanding support to our clients. Responsibilities: · Manage Level 1 team of technicians, including guiding, assisting with problem resolution, and delegating tasks to them. · Provide level II IT support for our clients via phone, in person, or remotely · Advanced Server Administration. Workstation \ Printer \ Network troubleshooting · Provide training to staff, regarding new tools, solutions, and procedures. · Track customer issues and ensure their resolution · Document all support work on a timely basis within our ticketing system, adhering to company guidelines · Complete special projects as assigned Qualifications: · Advanced troubleshooting and critical thinking skills · Superior Leadership/Supervisory Skills · At least 4 years of IT support experience · Outstanding interpersonal skills, including the ability to build a rapport with clients and maintain a professional demeanor when handling complex user issues. · Advanced understanding of TCP/IP networking and Windows Server environments · Expertise in AD, Exchange, VPNs, VMs, Firewalls, Wireless, and Network security · Relevant 2 / 4-year degree required · Comp TIA A+, N+ a plus · Experience with supporting Apple products, smart phones, and other mobile devices a plus. · Job Type: Full-time · Job Location: Woodland Park, NJ 07424 · Required education: Associate · Required experience: IT Support: 4 years · Required license or certification: Driver's License · Schedule: Monday to Friday · Company's website: ************** · Company's Facebook page: *********************************** · Work Location: One location Benefits: · Health Insurance · Paid Time Off Benefit Conditions: · Waiting period may apply · Only full-time employees eligible · This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Outcome-oriented -- results-focused with strong performance culture Team-oriented -- cooperative and collaborative

An IT Support Specialist Level I provides technical assistance and support to users experiencing hardware, software, or network issues. This role is critical for ensuring the smooth operation of an organization's IT systems and empowering employees to use technology efficiently. Key Responsibilities Respond to user inquiries and support requests regarding computer systems, software, and hardware. Diagnoses and troubleshoot technical issues, including hardware, software, network, and peripheral problems. Install, configure, test, maintain, monitor, and upgrade workstations, servers, printers, and related hardware and software. Monitor IT assets (such as computers, servers, network devices, and software licenses) to ensure availability, performance, and compliance with company policies. Track and manage the inventory of IT assets, including asset assignment, lifecycle status, and location. Provide remote and onsite support, including resolving incidents via phone, email, or ticketing systems. Maintain and update technical documentation, including issue logs and solutions. Enforce IT policies and procedures to ensure system security and compliance. Monitor system performance, conduct regular maintenance, and apply software patches and updates. Collaborate with other IT teams to escalate and resolve complex issues. Assist with onboarding/offboarding processes for employees. Stay current with technological advancements and recommend improvements. Required Skills & Qualifications CompTIA A+, Network+, Security+ certification is desirable. Microsoft Certified Professional (MCP) desired. Experience in IT support, help desk, or technical troubleshooting roles. Strong knowledge of PC operating systems (Windows, mac OS), networking basics, and hardware troubleshooting. Able to evaluate network performance and make necessary recommendations. Familiarity with ticketing systems, remote support tools, and IT asset management platforms. Proficient with SolarWinds platform. Excellent communication and customer service skills. Ability to explain technical concepts to non-technical users. Strong problem-solving and organizational skills.

Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources. Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations. Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more. Job Description (Positions all across the USA) Entry level jobs for Freshers/ Recent Graduates Experience: 0-3 Years 1. Software Tester/ QA Tester : This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs. 2. Entry Level Business Analyst: Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements. Qualifications For Software Tester/ QA Tester: Eligibility Criteria A recent degree in Computer Science, Engineering, or Electrical Engineering. Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered. Freshers with the above stated technical skills will also be considered. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Detail orientated Analytical thinker For Entry Level Business Analyst: Eligibility Criteria A recent degree in MBA, Computer Science or Engineering. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Proven organizational skills with strong attention to detail Strong verbal and written communication skills Strong decision-making and problem-solving skills Effective interpersonal skills and ability to work in a team environment Additional Information Benefits Placements with Fortune 500 clients. H1B Sponsorship for student's Visa Salary hike after 6 months on the project Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.

Service Desk Systems Engineer Job ID: 21-12822 TECHNICAL SKILLS * -Basic working knowledge with Microsoft Excel, Word, Outlook and GSuite products -Advanced telephone and customer service skills -High energy and motivated -Superior verbal and written communication skills -The ability to overcome objections -Excellent time management/work organization skills -Strong attention to detail -Willingness to continually learn and obtain further development -Ability to successfully adapt to changing workload and time constraints. JOB DESCRIPTION * Will require to be on site three days a week every other week. SUMMARY Provide call center (phone) support for hardware and software application problems related to desktops, laptops, printers and other electronic peripherals and devices. Log and track support calls into the department's call tracking system. Research and resolve tier 1 application and technical support issues. Escalate higher tiered support issues to appropriate IT departments for resolution. Ensure that all support calls are resolved and closed within established service levels. Follow up with end users to confirm that support issues have been addressed appropriately and within expected timeframe. Must be flexible to be able to handle other Service Desk task's. ESSENTIAL DUTIES 60% Provides call center (phone) support for hardware and software application problems related to desktops, laptops, printers and other electronic peripherals and devices 20% Provide technical assistance to Service Desk Team members to resolve caller issues. 10% Responsible for documenting, tracking and monitoring assigned problems to ensure resolution in a timely manner 10% Responsible for follow up with end users to confirm support issues are resolved LEVEL BASED COMPETENCIES Level Based Competencies are to be designated based on job level and content. * Strong Communication skills (verbal & written) * Developing Decision Making skills * Good Collaboration skills * Strong Customer Focus (due to role) * Initiates Self Action some of the time * Developing Business Acumen * Developing Skills in Building Working Relationships and Team Work * Developing Stress Tolerance skills KNOWLEDGE, SKILLS & ABILITIES Technical knowledge/skills (entry, intermediate, advanced) * Strong PC and Windows Operating System skills * Strong PC Hardware skills * Strong knowledge and execution of IT Standards, Policies and Procedures * Good knowledge of Information Security Awareness * Strong knowledge of Systems, Applications, & Technologies * Active Directory * ServiceNow * Gsuite General knowledge/skills (entry, intermediate, advanced) * Strong communication/active listening skills * Strong customer service focus * Relies on extensive experience and judgment to plan and accomplish goals * Strong ability to Multi Task * Strong Analysis & Problem Solving Skills * Developing Adaptability EDUCATION/EXPERIENCE * Bachelor's Degree in Computer Science, Information Systems or other related field, 3 to 5 years experience in IT, or Associates Degree from a Technical Institution * 3 to 5 years of IT work experience including customer service and/or production support in a multi-platform environment * Job details *

Bowhead is hiring an Information Technologist to support the PM CAS contract in Picatinny, New Jersey. **Responsibilities** + At a senior-level, provides information technology support in all areas of office automation, network administration, and support for computer systems and communication devices (hardware and software). + Provides network/systems management to support data management, certification management, network administration rights, and network support related to secured and un-secured communication operating systems. + Assist in specification development and planning for office hardware/software systems. + Provide Information Technology support to successfully fulfill the complexity of the tasks below. + provide support in all areas of office automation, network administration, computer systems, and communication devices. + obtain baseline Army Information Technology certifications and through the Picatinny Network Enterprise Center (NEC). Work with the NEC to ensure all IT certifications are complete in accordance with AR 25-2 and obtain CAC with necessary permissions to fulfill the Information Technology requirements. + Obtain and possess applicable network administration rights to manage Government customer information systems. + Maintain Communication Security (COMSEC) and Computer Security (COMPUSEC) requirements, and all network support related to Non-classified Internet Protocol Router Network (NIPRNET) and Secret Internet Protocol Router Network (SIPRNET) within established security guidelines. + Provide on-site IT installation services and maintenance support for hardware, software, operating systems and applications. Hardware includes but is not limited to Personal Computers (PC), laptops, cellphones, IPADS, Video Teleconferencing (VTC) equipment, Voice over Internet Protocol (VOIP) system, printers and scanners. + troubleshoot network access problems (including both hardware and software); implement new or augmented network features and software programs; coordinating with the local NEC and the Picatinny Wide Local Area Network (LAN), drops, wiring, and wireless communications. + Provide database architectural design within existing systems, support in data/records management, and maintenance support on file servers to ensure efficient network operations. + Resolve account management, file space, or related server issues as needed. Perform system backup and restoration as necessary. + Repair and/or arrange for repairs of hardware/software (warranty and services call). + Provide training and written instructions to assist users or Government customer technical points of contact with new or changed procedures. + Assist in developing specifications to support Government customer in defining requirements for computer and IT related purchases. + Perform administrative duties related to network/systems management, including attendance at meetings or conferences, and maintaining a database of hardware/software products. + Provide on-site office automation training when required. **Qualifications** + High-level knowledge in all required applications to perform contract scope. + Requires at least a bachelor's degree or 10 years of related experience in the field or in a related area. + Has extensive knowledge of commonly-used concepts, practices, and procedures within a particular field. + Relies on experience and judgment to plan and accomplish goals at the level of complexity of the contract scope. + A degree of creativity and latitude is required. + Expertise in Office PC Platform, iPhone and iPad devices, MiFi Devices, PC Platform, MAC Platform, Printers, Public Key Infrastructure (CAC), Video teleconferencing equipment. Systems: Windows, OS X, iOS, iPhone, iPad, Video Teleconference (VTC). + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). + Strong analytical, organizational, and problem-solving abilities. + Ability to manage multiple priorities independently and collaboratively. Physical Demands: + Must be able to lift up to 25 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2025-24273_ **Category** _Information Technology_ **Location : Location** _US-NJ-Picatinny_ **Min** _USD $50,000.00/Yr._ **Max** _USD $90,000.00/Yr._ **Clearance Level Must Be Able to Obtain** _N/A_ **Minimum Clearance Required** _Secret_ **Travel Requirement** _Less than 10%_

Job DescriptionDescription: Target Experience: Three (3) years of professional experience in IT configuration management, inventory control, help desk support, and workflow implementation having demonstrated knowledge of policies and regulations governing those subject areas and maintaining processes to ensure compliance with those directives. Target Education: Associate's degree in IT logistic services or logistic services or an equivalent technical degree from an accredited college or university; or equivalent professional certification for years of experience per CSWF certification requirements. Applicant must be a US citizen and hold an active DoD Secret security clearance Requirements:

Business Hours: Mon-Fri 08:00 AM to 5:00 PM Roles & Responsibilities *The IT Specialists responsibilities include, but are not limited to the following: * - Maintain essential IT infrastructure, including PCs, security tools, applications, servers, email systems, operating systems, software, and hardware. - Utilizes the companys proprietary WMS, ERP, and TMS systems to provide the utmost support for end users. - Collaborates with internal and external partners to communicate project status, activities, and achievements - Supports the warehouse operations via assisting call-ins or live chat with technical difficulties - Configures and maintains network hardware, such as routers, switches, WLCs, and cables - Review diagnostics and assess the functionality and efficiency of systems - Provides user education/training and reference materials for users by drafting operation instructions - Other duties and tasks as assigned by the IT Leader Requirements and Qualifications - Bachelor's degree in IT related field or an equivalent combination of education and experiences - Bilingual Required(Korean & English) - Excellent hardware/software troubleshooting, problem-solving and diagnosis skills - Comfortable working in and assisting others through remote access desktop programs. - Extensive experience working with different operating systems including Windows, Mac OS, Android, and iOS - Experience with 3PL products including warehouse management systems, transportation, and order management systems or ERP preferred. - A working knowledge of DC operational practices and procedures, and a good understanding of Supply Chain and WMS concepts preferred - Experience with networking hardware and concepts such as DNS, DHCP, OSI Model and TCP/IP - Some travel may be required

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ Overview Help Accepting applications Open & closing dates 01/13/2026 to 01/20/2026 Salary $89,508 to - $116,362 per year Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay of the duty location upon selection. Pay scale & grade GS 12 Locations 5 vacancies in the following locations: Chicago, IL Newark, NJ Buffalo, NY El Paso, TX Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number LSS-DE-(DHA)-12859063-ERO Control number 853746600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency U.S. Citizens, Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees. This announcement will be utilized to fill positions through the Direct Hire Authority. Duties Help This position is located in the Office of Laboratories and Scientific Services (LSS) within the Operations Support Office (OS), United States Customs and Border Protection (CBP), United States Department of Homeland Security (DHS). You will serve as a subject matter expert in digital forensics in a laboratory, using various software and hardware solutions to conduct advanced laboratory analysis on digital evidence, including portable and electronic media devices. This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10) with promotion potential to $116,362 (GS-12 Step 10). Typical duties include: * Planning, preparing and conducting forensic examinations on digital evidence, such as portable and electronic media devices. * Developing and implementing mobile device test plans for mobile forensic tool validation and verification; and serving as the mobile device test analyst. * Providing on-site training on digital media exploitation to CBP personnel at various CBP locations. * Testifying as a subject matter expert on analytical findings of seized digital evidence and matters of digital media expertise in Federal and state court of laws Requirements Help Conditions of employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * All pre-employment processes will be conducted in English * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Bargaining Unit: This position is not covered under the bargaining unit. Qualifications BASIC REQUIREMENT: Applicants must have Information Technology -related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Conducting technical and peer review of digital forensic laboratory reports. * Assessing the effectiveness, performance, and accuracy of digital forensic tools and recommending implementation and/or modification. * Providing digital analysis training and technical direction to journeyman analysts and other personnel in the security area. * Collaborating with internal and external organizations on digital forensics. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 01/20/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional information The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. This position is being filled under a Direct Hire Authority. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. All applicants who meet minimum qualifications and any basic requirements applicable to this position, will be forwarded to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. The competencies or knowledge, skills, and abilities needed to perform this job are: * Knowledge of digital forensic techniques used to analyze computer hardware, software, digital storage media, and various computer and mobile forensic software applications. * Knowledge of digital evidence handling, chain of custody and examination theory forensic best practices, methods and software tools. * Knowledge of applicable Federal and state laws, and legal precedence as it relates to the handling, examination, and reporting of digital evidence. * Skill in resolving technical issues that arise during the course of a digital evidence examination that may be inherently very complex or unfamiliar. * Ability to articulate orally and in writing complex technical issues to non-technical audiences. Veterans: Veterans preference does not apply to selections made using the Direct Hire Authority. Veteran applicants will be considered along with all other applicants who apply. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered under CTAP/ICTAP, you must have knowledge, skills, abilities and/or competencies as defined above which clearly exceed the minimum qualification and any applicable basic requirements for the vacancy. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. * Your responses to the job questionnaire: ******************************************************** * Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation. * Are you a current or former federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Retired former federal employees are required to submit your retirement SF-50 and encouraged to submit your most recent annuity statement. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.

Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle * Work with vendors to conduct physical asset audit and maintain asset stock rooms * End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) * Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information * Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills * Smart hands support for Server and Network devices * Train the Trainer Roles & Responsibilities * 100% Work from Office (Client location) * Asset inventory management (New Device Asset/Import/Physical Stocking) * PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. * Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) * Accessory Request Fulfillment and Unknown Device Research/Investigation * PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) * Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) * Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) * New Hire onboarding training and orientation * AV Meeting Room support Base Salary Range: $50,000 - $65,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth - now looking for our next star - a passionate IT Technician. This position reports to the IT Supervisor and will work in Sparta, TN. About the position As an IT Technician of the Sparta, TN team, you will be involved in managing the IT ticketing system, ensuring timely resolution of issues, and maintaining accurate records of IT assets. This role involves daily review of help desk tickets, reporting critical issues, and maintaining documentation for standard operating procedures and software requirements. The IT Technician will handle asset management, troubleshooting, and maintenance tasks to support the smooth operation of IT services. Your main responsibilities Oversee the IT ticketing system, ensuring all issues and requests are logged and resolved promptly. Report any tickets older than two days to the IT Supervisor daily. Ensure all required fields are completed and solutions documented before closing tickets. Attach relevant screenshots to tickets. Report any critical issues that could impact production to IT Supervisor. Maintain an accurate inventory of all IT hardware, including location, asset number, MAC address, and assigned user. Tag new and existing equipment with asset numbers. Record and address any issues with tagged equipment, such as printers, scanners, laptops, etc. Build and maintain base PC configurations and related SOP documents. Ensure procedures are applied to tagged equipment and reviewed by the IT Supervisor. Create and maintain SOPs for IT operations, reviewed biannually by the IT Supervisor. Develop a Knowledge Base for issue resolution, referencing SOPs for detailed information. Record software requirements for each department, including version and update status. Maintain documentation on supported software. What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

About Us: Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team IT Technician to join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team. About the Role: We are seeking a highly skilled and motivated individual to join our team as a Fast Team IT Technician. In this role, you will be providing remote support to our clients over the phone, in chat, and via email. Your primary objective is to ensure clear communication with clients and assist them with their technical issues. The ideal candidate possesses strong problem-solving skills, technical knowledge, and excellent communication skills. Primary Responsibilities: Provide first-level support for service requests, ensuring timely and professional resolution of technology-related issues, including workstations, servers, printers, networks, and vendor-specific hardware and software. Deliver remote IT support, including in Windows servers, Active Directory, Office365, and DNS. User creation/termination app install, printer setups. Monitor the remote monitoring and management system for alerts and notifications, promptly responding through service tickets. Maintain and update system documentation using ConnectWise and IT Glue. Communicate professionally with clients, providing exceptional service and support. Job Qualifications: Basic understanding of troubleshooting systems. Strong interpersonal skills, including effective communication, active listening, and a customer-centric approach. Ability to diagnose technical issues and provide efficient solutions. Excellent multitasking skills and adaptability to rapidly changing environments. Quick learning ability for new software and troubleshooting tools. Self-motivated with a sense of urgency to meet service commitments. Recognize when it's appropriate to escalate support tickets. Strong problem-solving skills and a proactive attitude. A+ or other relevant certification Benefits: Nationwide medical insurance. Dental insurance. Life insurance gifted to all employees. Long-term disability insurance gifted to all employees. FSA and HSA options. 401k match Generous paid time off. Mental health days Paid certification assistance We are an Equal Opportunity Employer!

Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. New data center development: We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You'll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment. The role As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center's IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. This is a shift-based role and may also require occasional travel between data center locations. You're welcome to work in our colocation in Vineland, New Jersey . Your responsibilities will include: Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center's IT infrastructure. Collaborating effectively with internal teams and external contractors to address technical and operational challenges. Installation, upgrading and dismantling of hardware based on operational requests and requirements. Managing and maintaining the connectivity of fiber optic cables and patch cords. Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations. Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures. Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance. Collaborate with key stakeholders, including (teams, executives). Lead and manage (specific workflows, processes, projects). Monitor and evaluate progress on (specific projects). We expect you to have: 3+ years of hands-on experience in diagnosing and resolving server hardware issues. A solid understanding of data center operations, as well as server and network equipment principles. Basic proficiency in the Linux operating system and familiarity with command-line tools. Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables. Excel skills, including proficiency with pivot tables, formulas, lists and graph creation. A proactive, responsible and goal-oriented approach to work. It will be an added bonus if you have: Valid Driving License Project planning skills Key Employee Benefits: Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) Plan: Up to 4% company match with immediate vesting. Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage. Compensation We offer a competitive rate from $25/hr - 40/hr, based on your experience Join Nebius Today! What we offer Competitive salary and comprehensive benefits package. Opportunities for professional growth within Nebius. Flexible working arrangements. A dynamic and collaborative work environment that values initiative and innovation. We're growing and expanding our products every day. If you're up to the challenge and are excited about AI and ML as much as we are, join us!

BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team. At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands. We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too! What you'll do: Providing remote and onsite support for computers, peripherals, and user related questions. Ensuring customer satisfaction driving towards maximized customer service at all times. Adhering to all system process and procedures, including ticket entry, and generating reports on request. Providing user assistance as needed. Documenting all support work on a timely basis within the guidelines of our company's policies. Completing special projects as assigned. Our ideal candidate: Superior written and verbal communication skills Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues Comfortable working under pressure and meeting deadlines Experience with ConnectWise or similar remote management tools. Proficiency in: Windows Desktop & Server OS MS Active Directory Office 365 (including security services) LAN/WAN networking (Firewalls, Switches, Wireless APs) TCP/IP Preferred knowledge and certifications: Knowledge of the automotive industry Knowledge with CDK Drive and other DMS products CompTIA Network+ Microsoft Certified: Windows Client or Modern Desktop Administrator Associate Microsoft 365 Certified: Fundamentals or Administrator Associate ITIL Foundation Certification Job Type: Full-time Job Type: Full-time Salary: $55,000 - $95,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level: 3+ years Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 1 year (Preferred) Windows: 3 year (Preferred) Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ