Technical support specialist jobs in New York - 1,928 jobs
IT Field Technician
Cumberlandfarmsinc
Technical support specialist job in East Syracuse, NY
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Fastrac is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
We are looking for a technically skilled candidate with good problem-solving ability for the position of FTS SupportTechnician. The duties of an FTS SupportTechnician include being a reference point for all IT related queries at store level, responding to store's needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. Additionally, the FTS Supporttechnician will participate in IT projects to upgrade physical technology and secure the environment. Monitor and manage network equipment to maintain both WIFI and network access within the store environment.
Responsibilities:
1. Providing support to stores in multiple states and responding in a timely manner
2. Accessing ticketing system and provide status updates to resolve tickets within service level agreements
3. Utilize existing technical, computer and electrical knowledge to successfully troubleshoot hardware problems to include, but not limited to installation, upgrading, maintenance, cleaning, and replacement of point of sale, desktop computers, fuel controllers, electronic payment controllers, Digital Media Boards, and telephone equipment.
4. Install and maintain inhouse wiring of both power and network cabling to keep clean and manageable wiring system withing the store
5. Maintain routers, modems, and access points to ensure proper network settings and availability.
6. Use remote access software to assist Helpdesk personnel to troubleshoot the root cause of the issues and provide a timely resolution.
7. Maintain inventory in vans and at office location to provide accountability and access to all equipment. This includes keeping serviceable assets as well as performing RMAs to vendors.
8. Manage administrative duties such as reporting company mileage, credit card expenses, processing RMAs for equipment on company truck
Working Relationships:
The FTS SupportTechnician will be embedded in a team of FTS Techs supporting a territory of convenience stores. The team works together to communicate common goals and to cover off hours, holidays, and weekends. Additionally, the FTS SupportTechnician will interact with external vendors to provide onsite support outside of covered territories. Team Members must maintain a professional and trustworthy relationship with store personnel to foster an open and accurate accountability as it pertains to store operations and procedures
Minimum Education:
High School: GED and some technology certification or coursework completed.
Preferred Education:
Associate's degree or Technology Program Certificate Minimum Experience: 2+ years' experience in role relating to computer networks and systems maintenance.
Minimum Experience:
Preferred Experience:
Experience with NCR Radiant, NCR StorePoint Retalix, Verifone, Gilbarco, Wayne, and PDI systems a plus.
Licenses/Certifications:
Comptia A+, Network
Soft Skills:
The ideal candidate has excellent written and verbal communications skills.
Must be able to interact with the IT and store communities to solve physical hardware issues inside a convenience store environment while making independent decisions for resolution.
Must participate in the coordination or technology materials to complete project objectives.
Other Requirements:
Travel: Ability to travel independently 50-75%. Must have clean driving record.
Hours & Conditions: First Shift (Hourly-Non-Exempt) After hours and late nights are required on occasion or rotational basis.
Physical Requirements: Ability to maneuver and regularly lift and or move up to 50-75 pounds. Must be able to climb ladders.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
$44k-77k yearly est. 5d ago
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Teamlead Consulting & Support (m/f/d)
Itara GmbH
Technical support specialist job in Florida, NY
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
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$67k-97k yearly est. 2d ago
Accounting Information Systems & Applications
Hodgson Russ LLP 3.9
Technical support specialist job in Buffalo, NY
If you have experience with accounting information systems, a problem-solving mindset, and enjoy working with complex data sets and delivering solutions, then we want to talk with you!
Hodgson Russ LLP, a regional law firm with two hundred plus attorneys in nine offices, is seeking a Accounting Systems & Applications Analyst to join our busy accounting team. This is a hybrid role. Some on-site work is required in Buffalo and/or Rochester. In this role, you will be responsible for maintaining and supporting the Accounting Department's information systems, including upgrade management, data maintenance and user support, implementation of new modules and features, and managing integrations with third party applications. This position is project management-oriented and includes the following key responsibilities:
Ownership of Elite 3E accounting software; expense management, collections management, and other accounting applications; overseeing design, system set ups, user accounts and permissions, customization, architecture, and nomenclature of each application.
Liaison between Accounting and IT.
Provide accounting software support as point-of-contact for problem-solving and/or escalating internally to IT or to vendor support channels as needed.
Contributing to the design of financial reports using PowerBI, SSRS, and AFS (Xcelerate).
Driving data consistency and integrity through record maintenance across all Accounting applications.
To succeed in this role, you will need excellent communication and project management skills, as well as the ability to prioritize and meet deadlines, identify and anticipate needs, and deliver highly accurate and reliable results. Strong computer skills, including proficiency in Microsoft Office and significant practical experience with enterprise accounting applications are required. A Bachelor's Degree in Information Technology & Management, Finance, or Accounting is preferred, with eight years' full-time experience in an accounting and/or information technology role preferably working within the business services sector.
Hodgson Russ offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401(k), Paid Time Off, pension plan, and more. At this time, the good faith estimate of the annual salary range for this position, if the successful applicant is based in Buffalo or Rochester is $87,043 to $107,130. Where a successful applicant is slotted within this range will vary based on legitimate criteria, such as experience and skill level.
Please apply by clicking through application. If your skills and experience match this position, a member of the human resources team will contact you directly. Thank you for your interest in Hodgson Russ.
Hodgson Russ LLP is an Equal Opportunity Employer. The Firm is committed to providing equal employment opportunities regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, age, disability, veteran status, familial status, or any other legally protected basis. *************************************************
$87k-107.1k yearly 1d ago
Information Technology Specialist
Swimwear Anywhere Inc. 4.2
Technical support specialist job in Farmingdale, NY
The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs).
Position Responsibilities and Accountabilities
TechnicalSupport and Issue Resolution
Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email.
Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions.
Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations.
Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs).
Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
User Management, and Asset Oversight
Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality.
Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities.
Qualifications and Competencies
Strong troubleshooting, analytical, and diagnostic abilities
Excellent interpersonal and teamwork skills
Proven problem-solving, communication, and organizational skills
Ability to stay organized and create clear, thorough documentation for processes and procedures
Working knowledge of network devices, including switches, access points, and firewalls
Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals
Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus
Ability to perform heavy lifting (50+ pounds)
Ability to travel as needed
Education and Experience
Bachelor's Degree in Computer Science or Information Systems a plus
Minimum 3-5 years of IT experience required
Windows and MAC support required
Must be well-versed in network configuration and troubleshooting
Must be able to support Windows Server 2012 and up
Active Directory, GPO, DNS, and DHCP experience
Avaya IP Office experience is a plus
$72k-112k yearly est. 5d ago
Help Desk Technician
Cipriani 3.9
Technical support specialist job in New York, NY
The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience.
ESSENTIAL FUNCTIONS AND DUTIES:
Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat
Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment
Evaluate business impact and determine the appropriate resolution or escalation path
Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues
Perform user account setup, password resets, access provisioning, and basic identity management
Escalate issues to Level 2/3 support teams with complete and accurate documentation
Maintain detailed ticket notes, resolutions, and knowledge base documentation
Monitor and manage ticket queues to ensure SLA response and resolution standards are met
Assist with employee onboarding and offboarding, including device setup and access provisioning
Support asset management activities, including inventory tagging, tracking, and audits
Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment
Deliver timely status updates and clear communication to end users throughout the support lifecycle
KNOWLEDGE, EXPERIENCE AND SKILLS:
1-3 years of experience in IT support or help desk roles
Working knowledge of Windows and mac OS environments
Experience with ticketing systems; Zoho Desk experience strongly preferred
Familiarity with Microsoft 365 and Google Workspace environments
Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP
Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred
Strong written and verbal communication skills with the ability to explain technical concepts clearly
Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment
Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus
Operating Systems: Windows, iOS, Android, mac OS
Productivity Suite: Microsoft 365, Google Workspace
Ticketing System: Zoho Desk
Identity & Access: Active Directory, Azure AD
Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist
Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment
Collaboration Tools: Teams, Zoom
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Ability to sit or stand for extended periods while providing technicalsupport
Ability to lift, carry, and move IT equipment weighing up to 50 pounds
Dexterity to set up, configure, and troubleshoot hardware and peripherals
Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management
Capability to work in a fast-paced, on-site support environment
INTENT AND FUNCTION OF S
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.
$55k-78k yearly est. 1d ago
Customer Insights Analyst
MVP Healthcare 4.5
Technical support specialist job in Rochester, NY
Join Us in Shaping the Future of Health CareAt MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team. What's in it for you:
Growth opportunities to uplevel your career
A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
Competitive compensation and comprehensive benefits focused on well-being
An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.
You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.About the Opportunity In this role, you will join our Customer Insights team with additional responsibilities to the Underwriting team. Your primary activities will include analyzing claims data to identify trends, patterns, and insights that inform business strategy, as well as assisting with rate development and other operational duties. This is an excellent opportunity for a data-driven professional who enjoys a varied workload.What You'll Do
Analyze claims data from various sources to identify trends and patterns
Develop and implement data analysis techniques to gain insights into the health and behaviors of client populations
Create reports and presentations to communicate findings to stakeholders
Collaborate with cross-functional teams to recognize data-driven solutions to Quality and Health Management initiatives
Conduct ad hoc analysis as needed to support client needs
Configure and maintain automated file feeds to outside entities
Determine rates for new and existing accounts based upon census, claims and other group information available
Work cooperatively with sales and account management staff to understand account parameters, product strategy and competitive landscape
Follow process outlined by team to ensure product and rating process and guidelines are followed
Identify systems issues and works with system staff and management through to resolution
Perform testing for annual formula updates and/or as needed for system upgrades and changes
Respond to questions from sales and account management staff for brokers and RFPs in a complete and informative manner
Perform other duties as assigned by management
Skills and Experience
Education, Licensures, & Certifications
Bachelor's or Master's degree in Business, Health Care, Information Systems, Statistics, Mathematics, or a related field
Required Job Skills
Strong analytical skills (SQL a plus) and business-minded
Experience with data visualization tools (e.g., Tableau, PowerBI, Excel)
Strong communication skills, both written and verbal
Ability to work independently and collaboratively in a team environment
Strong attention to detail and ability to manage multiple projects simultaneously
Strong time management skills, attention to deadlines
Ability to apply data governance to report requests based on business rules for specific clients
Familiarity with health care industry a plus
Worksite Designation
Hyrid
Pay TransparencyMVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.We do not request current or historical salary information from candidates. $69,383.00-$92,279.00MVP's Inclusion StatementAt MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at ...@mvphealthcare.com .
$69.4k-92.3k yearly 1d ago
Technical Specialist - Triage Operations
Perennial Resources International 4.1
Technical support specialist job in Orangeburg, NY
Contract
Orangeburg, NY, Totowa, NJ, Dayton, NJ
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
$77k-111k yearly est. 3d ago
On-Site IT/OT Support Technician
Wright Technical Services
Technical support specialist job in Brewster, NY
Title: IT Service Desk Technician II
Job Type: 6-Month Contract-to-Hire
Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing)
Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines.
Job Description
Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer.
We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms.
The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime.
This is a 100% onsite position
.
Qualifications
US Citizenship is required due to Federal Government guidelines
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent industry experience
Minimum of 5 years of experience in IT operations, infrastructure, or related environments
Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking
Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments
Strong problem-solving and analytical skills, able to work under pressure
Proven project management and leadership experience, including leading cross-functional teams
Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders
Highly Preferred Experience
Solid understanding of industrial automation and control systems
Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA)
Understanding of IoT connectivity and data management concepts
Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation
Relevant certifications (e.g., Microsoft, Cisco, CompTIA)
Key Responsibilities
Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices.
Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users.
Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment.
Image PCs, install software, and set up peripheral devices to meet company standards.
Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions.
Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism.
Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner.
Build positive relationships with employees and team members to understand needs and provide effective IT solutions.
Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team.
Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution.
Assist in maintaining local IT assets and ensure they are compliant with security and operational standards.
Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks.
Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment.
Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations.
Contribute to cybersecurity efforts
Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position.
Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$40k-68k yearly est. 3d ago
Freelance Contracting for IT Techs, designers and Online Tech Services
Advanceqt.com
Technical support specialist job in New York, NY
Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work.
We provide a platform and you work for various clients.
$50k-86k yearly est. 8d ago
Product Support Specialist
Garnet River 3.3
Technical support specialist job in Saratoga Springs, NY
We are currently seeking a Product SupportSpecialist to join our team in Saratoga Springs, NY.
You will serve as the first line of support for our two SaaS platforms - Consa, an AI-driven behavioral-health intelligence solution, and Quidi, a document intelligent and process automation solution. In this role, you will be the first line of contact for users of Consa and Quidi applications. You will help customers resolve technical issues, answer product-related questions, and collaborate with the product and engineering teams to improve the user experience. This role is ideal for someone who enjoys problem-solving, communicating with people, and learning how technology works.
Job Duties
Provide prompt and friendly support to users via chat, email, or phone.
Troubleshoot technical and account-related issues within the apps.
Document user issues and feedback accurately in our support system.
Escalate complex issues to senior support or engineering teams as needed.
Assist with onboarding and educating users about new features and updates.
Identify recurring issues and suggest improvements to the support process or product.
Contribute to and update knowledge base articles, FAQs, and help center resources.
Qualifications
Bachelor's degree or equivalent experience (preferred fields: Communications, IT, Business, or related).
Strong written and verbal communication skills.
Basic technical aptitude and willingness to learn app troubleshooting.
Excellent problem-solving and customer service skills.
Ability to multitask and work efficiently in a fast-paced environment.
Prior experience in customer support, IT helpdesk, or SaaS environment is a plus but not required.
Hourly Rate Range: $20.00 - $25.00, based on experience.
At Garnet River, we combine innovative technology with a people-first mindset. You will work with a collaborative team focused on improving customer experience and driving technology adoption.
Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for companies in the region and across the country. Clients turn to us to help them find professional talent.
Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)
$20-25 hourly 5d ago
Client Support Specialist
Usherwood Office Technology 3.8
Technical support specialist job in Syracuse, NY
Usherwood Office Technology is a proud family- owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.
About the Position:
Usherwood is growing and we are looking to hire a customer service focused Client Services Specialist to ensure client satisfaction. The selected individual will be responsible for working directly with our valued business customers as well as Usherwood Office Technology's internal staff to address inquiries and resolve any issues; all while providing best-in-class client support.
Internal communication with all departments and levels of management are vital to the success of the Client Services role.
Key Responsibilities:
Answer inbound inquiries via phone and email
Analyze and track supply orders, assist with procuring supplies to meet demand, and process orders.
Dispatch field service technicians as necessary to repair devices via inbound request from clients and third-party vendors.
Review of inbound communication, service tickets, supply orders and statuses
Verify client contact information and ensure any invoice charges are accurate and sent via email or USPS to the appropriate contact.
Document client communication into ticketing system
Process supply order replenishment and other supply order via internal warehouse stock or third-party vendors
Analyze all supply requests before making decision on whether to ship or not
Generate reports using Excel
Qualifications:
High school diploma required
Minimum one year experience in a client service work environment
One year experience in a call center environment preferred
Knowledge of MAC/PC hardware and operating systems, Mobile devices, and printers/scanners
Ability to prioritize and multitask assigned issues in a fast-paced work environment
Proactive attitude of client service and integrity
Knowledge of Microsoft Office and ticketing system applications
Demonstrated problem troubleshooting, root cause and resolution skills
Ability to work in a team environment with effective communication
What we offer:
Excellent benefit offerings including: medical, dental, vision, and supplemental insurance
Company paid life insurance and long-term disability insurance
20 days of paid time off
401(k) plan with matching company contribution
Annual company store allowance
Enrollment into bonus opportunity program Key Responsibilities
Equal Opportunity Employer:
At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!
$38k-47k yearly est. 1d ago
Patient Relations Support Specialist
NYC Health + Hospitals/Correctional Health Services 4.7
Technical support specialist job in New York, NY
NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island.
Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails.
Examples of work:
Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database.
Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items.
Answer incoming calls, compose email identifying case as a complaint and/or request.
Review voicemails, transcribing messages and email.
Enter and update new cases into the Patient Relations database.
Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies.
Complete day-end reconciliation of inquiries received, assigned and sent.
Perform additional tasks as assigned.
Minimum Qualifications:
1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or,
2. A satisfactory combination of education, training and experience.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs
$40k-61k yearly est. 5d ago
Client Support Specialist - WealthTech / RIA Focus
Taurus Search 4.6
Technical support specialist job in New York, NY
My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology.
Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products
We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams.
My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.
$39k-47k yearly est. 2d ago
IT Support Specialist
Teksystems 4.4
Technical support specialist job in Carmel, NY
*IT SupportSpecialist* *Location:* Carmel, NY *Schedule:* Monday-Friday, 8:00 AM-4:00 PM (On-site) *Pay:* $22-$25/hour (35-hour work week) As an IT SupportSpecialist, you will provide hands-on support for classroom technologies and district IT systems. Responsibilities include troubleshooting and maintaining devices such as Chromebooks, PCs, Windows devices, Smart Boards, iPads, and other educational technologies. You will work closely with district staff and leadership, including Directors of Technology, so strong communication and interpersonal skills are essential.
*Key Responsibilities*
* Troubleshoot and support classroom technologies (PCs, Chromebooks, Smart Boards, iPads)
* Configure and manage user profiles (Active Directory or similar)
* Perform workstation setups, installs, and basic network upgrades
* Support virtual server environments and email troubleshooting
* Configure and troubleshoot printers, routers, switches, and LAN/WAN connections
* Assist with server hardware configuration and network operations
*Required Skills & Experience*
* *1-3 years* supporting Active Directory (user adds/removes, password resets)
* *1-3 years* troubleshooting Microsoft network configurations (ping, IPconfig, VLAN, DHCP, DNS, LDAP, subnets)
* Experience supporting mobile devices (iPads, Chromebooks) and Smart Boards
* Strong knowledge of Windows 10
* Excellent communication and customer service skills
*Soft Skills (Huge Plus)*
* Strong interpersonal skills and ability to work well with end users and district leadership
* Ability to explain technical concepts in simple terms
* Problem-solving mindset and adaptability in a fast-paced environment
* Professional demeanor and customer-first attitude
*Employee Value Proposition*
* Exposure to enterprise-level infrastructure technologies in an educational environment
* Opportunity to grow networking skills and advance your IT career
* Excellent benefits upon conversion:
* 18 paid holidays
* 3 weeks vacation
* NY State pension after 1 year
* Low-cost medical benefits
* 35-hour work week for great work/life balance
*Job Type & Location*
This is a Contract to Hire position based out of Carmel, NY.
*Pay and Benefits*The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Carmel,NY.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$22-25 hourly 19h ago
Trade Support Specialist
Us Tech Solutions 4.4
Technical support specialist job in New York, NY
The PCM Trading Assistant's main role & responsibilities fall into Three main categories:
Monitoring and Trade Execution
Understanding of how to monitor trading positions and risks for accuracy throughout the day.
Coordinate lifecycle events with designated Sales/Trading Desks to ensure deals are properly reflected in Risk.
Contribute daily P&L estimates, produce risk explain, and investigate discrepancies with Official P&L produced by Middle Office.
Analytical and Operational Support to PCM Trading Desks:
Book, process and validate trades in Front Office booking systems as soon as deals are executed, so that Bank's risk/position is updated real-time and applicable regulatory obligations (Dodd Franck, EMIR, FINRA, etc) are met.
Resolve all internal queries from the Trading desk or various Partner Functions (IT, Middle & Back Offices, Legal, Risk…) on client transactions executed by Desk.
Strong understanding of Post Trade Processes (Corp Actions, Succession Events, and Option Expiries) to be able to fully support/execute each request without supervision.
Maintain proper documentation of the Front Office operational processes.
Follow-up with relevant departments to ensure all aspects related to post-trade processing (incl. trade confirmations, Risk/P&L, clearing/settlements) are successfully handled vis-Ã -vis of the clients. Ensure outstanding issues are properly raised to sales/trading and monitored until resolved.
Resolve internal queries from the Trading desk or various Partner Functions
Process & Client Services Improvements:
Make recommendations for improvement of current processes, working with business analysts on projects impacting desk and Front Office Support processes.
In partnership with internal and external stakeholders, develop solutions to resolve recurring issues and improve customer service.
Improve PCM IT framework: report issues/bugs and propose IT enhancements to make the platform more scalable and resilient.
Required Education and Experience:
Bachelor's degree or foreign education equivalent in Finance, Economics, or Mathematics.
Minimum of two years of experience in a Front or Middle Office Trade Support role within Global Markets.
Essential Skills/Competencies:
Experience and knowledge to cover clients and execute/price deals with clients.
Experience in developing and growing revenues with small client accounts.
Demonstrated knowledge in US PCM Markets and its industry infrastructure.
Very strong expertise in trade booking, validation, market lifecycle events, settlement and confirmation process for PCM products; including Corporate Bonds, CDS, Index, and Structured Trades.
Working understanding of the applicable regulations (EMIR, Dodd Frank, FINRA, FATCA…).
Demonstrated expertise using Excel and VBA to simplify and automate manual Front Office processes.
Good knowledge of system architecture (front to back workflow, pricers and risk management systems) for PCM products.
Demonstrated commercial and collaborative attitude.
Excellent communication skills (both written and verbal), including in client communication.
Analytical mindset and problem solving.
Very strong multi-tasking capability.
Attention to detail.
Ability to work well under pressure.
FINRA Registrations Required:
Series 7 and 63
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Name: Jatin
Designation: Sr. Recruiter
Job Id: 25-55337
$37k-47k yearly est. 3d ago
IP & Tech Transactions Associate
Marsden 3.9
Technical support specialist job in New York, NY
I am working with a global top law firm looking to grow its IP and Tech Transactions group at the Associate level in New York. Ideally the group are looking for attorneys between class of 2020-2022 but could be open to looking at someone who falls just either side of this range.
The group does a mix of standalone commercial work and transactional support on major M&A and financing deals. A large portion of the clients are tech giants and emerging tech companies, with the balance being global companies that operate across every major industry.
You should have experience from another top law firm. If you have done a stint in house, you may also be eligible to apply.
*This is a market paying law firm*
Please reach out to me to discuss:
*******************************
************
$71k-110k yearly est. 3d ago
Junior Network Administrator
Angenex
Technical support specialist job in New York
The Network Administrator position is responsible for the successful design, development, maintenance and support of the network, as part of the Company team.
Essential Job Functions
Maintaining computer networks and systems including VPNs, Fortigate Firewalls, Switches including HP, Aruba, and Dell, other physical hardware and software.
Installing and configuring network equipment to update or fix hardware or software issues.
Updating virus protection software to keep data and communications protected.
Monitoring computer systems to improve network performance for computer systems and networks.
Communicating networking issues to other employees and management, especially in training new users.
Fixing software and hardware configuration issues for users on-demand or from inspection of the systems.
Provide IT system administration support, including network troubleshooting.
Perform Firewall and Network Equipment updates as directed by policy.
Respond to IT help desk requests and monitoring system alerts promptly and effectively.
Escalate open issues when delays or problems are encountered.
User training documentation creation and maintenance.
Misc. IT documentation.
Project lead for misc projects as assigned.
Participate in project planning and meet project milestones and deliverables.
Document design, development, changes, and support issues; track time and resources used.
Take on the lead technical role in assigned areas, acquiring expertise in the relevant applications, technologies and business use of IT.
Cross-train other associates in new and changed applications, and in relevant areas where you have expertise. Find opportunities to cross-train in other associates' areas of responsibility and expertise. Provide backup and secondary support of other applications as needed.
Investigate the business processes in areas you work with, to identify improvements, and potential new IT tools or applications. Identify opportunities for company to better serve its members, and for the IT department to better serve its customers.
Other duties as assigned.
Additional Responsibilities
N/A
Minimum Qualifications for Consideration
Qualifications include:
A degree in Information Technology, a related technical or management field, or equivalent experience and training.
1 years experience in Networking, Firewalls and HA/Failover administration.
Fortinet certifications a Plus.
Knowledge, Skills, and Abilities:
Installation and configuration of hardware including but not limited to servers, routers, and switches.
Upgrade, maintain and repair company computer networks.
Troubleshoot network issues after analyzing and isolating them.
Designing network models.
Implement security measures to protect company and user data, monitor networks to ensure their availability to specific users and maintain the integrity of the network and server deployment.
Installing and supporting internet, intranet, local area networks (LANs), wide area networks (WANs) and network segments.
Responsible for monitoring the performance of various network servers like file servers, intrusion detection systems and VPN gateways.
Knowledge of Windows domains, how they interact at the user/workstation levels.
Knowledge of Windows Server, Linux server and Windows Workstation operating systems.
Extensive Networking Knowledge DNS, IP/subnets, netstat, NAT, wireshark/tcpdump.
Basic registry editing.
Basic powershell and/or bash scripting.
Good verbal and written communication skills.
Good interpersonal skills: able to work well with a wide range of people.
Strong organizational and time management skills.
Demonstrate dependability through good attendance and adherence to timelines and schedules.
Good follow through on projects and deliverables.
Good analytical skills.
Good problem-solving skills.
Demonstrate resourcefulness and ability to take initiative in development and completion of projects.
Strong sense of customer service.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
8-hour shift
Monday to Friday
Experience:
Network administration: 1 years (Required)
$46k-62k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Syracuse, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-43k yearly est. 23d ago
Customer Insights Analyst
MVP Healthcare 4.5
Technical support specialist job in Schenectady, NY
Join Us in Shaping the Future of Health CareAt MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team. What's in it for you:
Growth opportunities to uplevel your career
A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
Competitive compensation and comprehensive benefits focused on well-being
An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.
You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.About the Opportunity In this role, you will join our Customer Insights team with additional responsibilities to the Underwriting team. Your primary activities will include analyzing claims data to identify trends, patterns, and insights that inform business strategy, as well as assisting with rate development and other operational duties. This is an excellent opportunity for a data-driven professional who enjoys a varied workload.What You'll Do
Analyze claims data from various sources to identify trends and patterns
Develop and implement data analysis techniques to gain insights into the health and behaviors of client populations
Create reports and presentations to communicate findings to stakeholders
Collaborate with cross-functional teams to recognize data-driven solutions to Quality and Health Management initiatives
Conduct ad hoc analysis as needed to support client needs
Configure and maintain automated file feeds to outside entities
Determine rates for new and existing accounts based upon census, claims and other group information available
Work cooperatively with sales and account management staff to understand account parameters, product strategy and competitive landscape
Follow process outlined by team to ensure product and rating process and guidelines are followed
Identify systems issues and works with system staff and management through to resolution
Perform testing for annual formula updates and/or as needed for system upgrades and changes
Respond to questions from sales and account management staff for brokers and RFPs in a complete and informative manner
Perform other duties as assigned by management
Skills and Experience
Education, Licensures, & Certifications
Bachelor's or Master's degree in Business, Health Care, Information Systems, Statistics, Mathematics, or a related field
Required Job Skills
Strong analytical skills (SQL a plus) and business-minded
Experience with data visualization tools (e.g., Tableau, PowerBI, Excel)
Strong communication skills, both written and verbal
Ability to work independently and collaboratively in a team environment
Strong attention to detail and ability to manage multiple projects simultaneously
Strong time management skills, attention to deadlines
Ability to apply data governance to report requests based on business rules for specific clients
Familiarity with health care industry a plus
Worksite Designation
Hyrid
Pay TransparencyMVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.We do not request current or historical salary information from candidates. $69,383.00-$92,279.00MVP's Inclusion StatementAt MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at ...@mvphealthcare.com .
$69.4k-92.3k yearly 1d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Jamestown, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-44k yearly est. 6d ago
Learn more about technical support specialist jobs