Technical Support Specialist Jobs in North Charleston, SC

About Us: We are a dynamic architecture and design firm focused on creating transformative spaces. We are looking for a proactive Help Desk Analyst to provide essential IT support, ensuring our team's technology runs smoothly across multiple offices. Key Responsibilities: Act as the primary contact for hardware, software, and network troubleshooting, providing prompt support to end users. Troubleshoot industry-specific software like Autodesk Revit, Bluebeam Revu, and Adobe Creative Suite. Manage user accounts, hardware setups, and software installations, ensuring secure configurations. Utilize Kaseya Datto for help desk ticketing, tracking, and resolving support requests. Assist in maintaining and troubleshooting printers, large-format plotters, and office equipment. Provide remote support via Datto RMM/Splashtop RDP and TeamViewer for employees across multiple locations. Collaborate with the IT team on cybersecurity best practices, including monitoring for potential threats and implementing security updates. Preferred Qualifications: 2+ years of IT support experience, ideally within an architecture or design firm. Proficiency with Windows and mac OS operating systems. Experience with Kaseya Datto or similar help desk ticketing systems. Familiarity with Autodesk Revit, Bluebeam Revu, and Adobe Creative Suite. Basic networking skills, including VPN setup and Wi-Fi troubleshooting. Exposure to cybersecurity concepts and experience implementing security measures. Strong communication, problem-solving, and multitasking abilities. Why You'll Love Working Here: Join a creative, collaborative team working on exciting design projects. Exposure to innovative technology solutions and cybersecurity practices. Competitive salary, benefits package, and opportunities for career development.

The Charleston Hardware Company, established in 1999, specializes in antique reproduction hardware sales and restoration services. . We work closely with building professionals and homeowners to provide customized and bespoke hardware solutions. Role Description This is a full-time on-site role as a Hardware Restoration Specialist at Charleston Hardware Co. in North Charleston, SC. Our hardware is cast in India. Finishing and packaging is done at our warehouse. The job entails fine tuning with the use of drill press, sand blaster, polishing wheels and hand antiquing order per requirements. There is both an artistic and engineering component to this position. Qualifications Critical eye for detail pursuer of perfection able to work independently Excellent problem solving skills Artistically inclined

Charleston, SC, United States Full-time Job Category: Service Employee Group: Employee Employment Type: Undefined term Full-time/part-time position: Full-time Workplace: On-site At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description Hours: 10:30 pm - 7:00 am Looking for Candidate to live no farther than 45 Min to 1 Hour from Site Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world's largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States. Principal Responsibilities: Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations. Provide on-call service as part of a rotation, including after-hours support. Troubleshoot electrical, mechanical, structural, and electronic issues on-site. Perform post-repair audits to ensure safety features are functional. Document findings and recommend corrective actions, including safety notifications to customers. Consult with customers on repair and safety issues, offering recommendations for material handling improvement. Produce electronic documentation using company tools, obtaining customer signatures. Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI). Complete service reports and other required documents accurately and promptly. Communicate with the Field Operations Manager and Service Coordinator following established practices Maintain company-issued equipment, vehicles, and assets in proper working order. Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor. Follow established safety rules and procedures, including customer guidelines. Participate in monthly safety meetings. Perform other responsibilities as assigned by the supervisor. Qualifications Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required. Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion. Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights. Additional Information What we offer: Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Ask us for details!) Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more! Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service Holidays: 10 paid holidays per year Career Development: We offer a defined career path for our Technicians to take control of their own future. Learn More, Earn More! Acquire knowledge both experientially and in formal educational settings, progressing through our Technician Leveling program. Enjoy the convenience of real-time tracking accessible through a dedicated app on your company-issued mobile device-an innovative feature facilitating continuous learning and career development. Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category. Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency. PI6069ea4c3a05-26***********5

ESSENTIAL JOB FUNCTIONS * Provide first-level technical support to end-users regarding hardware, software, and network issues. * Diagnose and resolve technical problems through phone, email, or in-person communication. * Assists users with software and hardware problems. * Deliver excellent customer service by addressing user inquiries promptly and professionally. * Maintain a positive and helpful attitude while assisting users with technical issues. * Document and track user interactions, issues, and resolutions. * Assist in conducting training sessions for end-users on basic IT applications and best practices. * Create and update user documentation to facilitate self-help. * Maintain an inventory of IT assets, including computers, peripherals, and software licenses. * Coordinate with vendors for hardware repairs and replacements. * Keep abreast of new technologies and recommend upgrades or enhancements. * Assist in troubleshooting network connectivity issues. * Collaborate with network administrators for the resolution of more complex network problems. * Enforce IT security policies and procedures to ensure the confidentiality and integrity of municipal data. * Assist in educating users about cybersecurity best practices. * Performs general maintenance, troubleshoots, and repairs computer systems. * Assists various members of the IT Department with projects. * Assists various members of the IT Department involving network related issues. * Ensures the technology provided is fast, accurate, and the most secure method to access information, for employees to be serviced in a highly efficient and effective manner. * Performs other duties as assigned. MINIMUM REQUIREMENTS * High School Diploma or equivalent with relevant certifications and/or technical training, bachelor's degree, preferred. * One year's experience in a helpdesk or technical support role. * Any combination of education and experience totaling three years may be considered. * Proven knowledge of Microsoft Windows operating systems and Office applications required. * Valid South Carolina Driver's License. KNOWLEDGE, SKILLS AND ABILITIES * Knowledge of software and hardware. * Knowledge of department computer related policies and procedures. * Knowledge of Windows operating systems. * Ability to analyze, diagnose, and fix network, software, and hardware problems. * Ability to maintain the integrity and confidentiality of the City's data and information systems. * Ability to read, analyze, and interpret general business periodicals, professional journals, technical journals, department policies, and other documents used by department. * Ability to make mathematical calculations and draw logical conclusions. * Ability to write general correspondence, emails, and maintain written records of completed work and update network documentation. * Ability to operate general office equipment to include scanner, printer, copier, telephone, mobile phone, personal computer, laptop, tablet, associated software, servers, routers, and switches. * Ability to communicate professionally and effectively, written or verbal, with all levels of the organization. * Ability to work independently and collaboratively in a fast-paced environment. * Ability to communicate and work as part of a team. PHYSICAL DEMANDS The work is heavy and requires exerting up to 100 pounds of force occasionally, and up to 50 pounds of force to move objects and the following physical abilities: balancing, climbing, crawling, crouching, feeling, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity, and walking. MENTAL DEMANDS Frequently requires performing multiple tasks simultaneously and working closely with others as part of a team. Occasionally requires time pressures, emergency situations, frequent change of tasks, irregular schedule/overtime, and tedious or exacting work. WORK ENVIRONMENT The work is typically performed indoors, relatively free from unpleasant environmental conditions or hazards. REASONABLE ACCOMMODATION The City of Goose Creek is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Prospective and current employees should contact Human Resources to request an ADA accommodation. DISCLAIMER Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description. The City reserves the right to revise this position description at any time.

Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Careers ❯ ❯ Warranty Coordinator & Technical Support Specialist **Warranty Coordinator & Technical Support Specialist** **Warranty Coordinator & Technical Support Specialist** North Charleston, SC, United States of America In-Person | $80,000 **Position Summary** As a Warranty Coordinator & Technical Support Specialist, you will play a crucial role in ensuring customer satisfaction by efficiently managing warranty claims, providing technical support to dealers, and representing the company at trade shows and training events. You will be responsible for evaluating warranty claims, maintaining detailed records, and collaborating with various teams to address technical issues promptly. **Responsabilities** * **Evaluate Warranty Claims:** Review and assess warranty claims submitted by dealers and customers, ensuring compliance with warranty policies and procedures. * **Technical Support:** Provide technical assistance to dealers and customers via phone, email, or occasional on-site visits, troubleshooting equipment issues and offering solutions. * **Record Keeping:** Maintain accurate and up-to-date records of all warranty claims, including documentation of repairs, parts replaced, and customer communications. * **Travel:** Travel occasionally to attend trade shows, dealer meetings, and training sessions to promote company products and provide technical training and support. * **Collaboration:** Work closely with internal departments such as engineering, quality assurance, and customer service to resolve technical issues and improve product reliability. * **Continuous Improvement:** Identify opportunities to streamline warranty processes, improve product quality, and enhance customer satisfaction. **Experience** Less than 5 **Skills** * **Strong Communication Skills**: Excellent verbal and written communication skills, with the ability to effectively communicate technical information to non-technical audiences. * **Analytical Skills**: Strong problem-solving and analytical skills, with the ability to evaluate warranty claims and identify root causes of equipment failures. * **Detail-Oriented**: Exceptional attention to detail and organizational skills, with the ability to manage multiple tasks and prioritize work effectively. * **Customer Focus:** Dedication to providing exceptional customer service and ensuring customer satisfaction with prompt and effective resolution of warranty issues. **Qualifications/Education** * **Technical Background**: Previous experience in heavy equipment manufacturing or a similar industry is preferred. * **Travel Flexibility:** Willingness to travel occasionally for trade shows, dealer meetings, and training events, both domestically and internationally. **Benefits** Join our team and become part of a dynamic company culture that values innovation, collaboration, and customer excellence. If you are passionate about heavy equipment and enjoy providing technical support to customers, we invite you to apply for the Warranty Coordinator & Technical Support Specialist position. * **If you are interested in this job offer, please send your resume to this email address: ******************

JOB TITLE: Aircraft Systems - Free Housing Support PAY RATE: $38.00 per hour ***MUST BE US PERSONS*** Very exciting opportunity to work with one of the world's largest aerospace companies! The contracts are regularly extended, and direct opportunities are often available. Qualifying Questions: Are you a US person, as noted in the Job description? Do you meet the job’s educational and experience requirements? Can you either commute to the job location or relocate for the position? Details: 12-month contract with opportunities for extension Free housing support (please contact your recruiter for details) Medical, Dental, Vision, STD, and LTD through Cigna after working 30 days on contract As a Tier One supplier – We have priority! 1,000’s of openings nationwide Potential for bonuses Summary: Perform complex assembly operations on structural parts, mechanical assemblies, subassemblies, and aircraft systems using manual or automated tools Use a computer to access and comprehend technical work instructions, drawings, and specifications Install aircraft components (e.g., landing gear, control surfaces, panels, galleys, seats, and aircraft systems such as tubing, valves, and compressors) Operate mechanical lifts (e.g., ladders, snorkel lifts) and use hand tools (e.g., rivet gun, power screwdriver, ratchet wrench) Apply chemical solvents, sealants, coatings, adhesives, and paints Inspect work for quality and check for FOD (Foreign Object Debris) Use vibratory tools (e.g., bucking/riveting) Climb, crouch, crawl, kneel, bend, and perform other physical tasks Work with energized sources (electrical equipment) and in noisy environments Adhere to safety and compliance standards Lift/carry up to 35 pounds Demonstrate strong hand-eye coordination and the ability to work in various physical positions Required Skills: 1+ year of experience following detailed work instructions and interpreting blueprints, drawings, or specifications Ability to work variable shifts (1st, 2nd, or 3rd) 7+ years of experience in aerospace, fabrication, or manufacturing 7+ years of experience with aerospace systems, including hydraulics, ICS, PECS, duct installation, IFE, and waste/potable water systems Proficient in Microsoft applications (Word, Excel, PowerPoint, Outlook) Strong communication, work ethic, and sense of urgency in completing tasks Desired Skills: 10+ years of related work experience or an equivalent combination of education and experience Management is seeking candidates with aviation experience or completed aviation degrees *ITAR Definition Under § 120.14 of the ITAR a U.S. person is defined as a person who is a lawful permanent resident of the United States. A lawful permanent resident is further defined by 8 U.S.C. 1101(a)(20). A U.S. Person is also a protected individual which is defined by 8 U.S.C. 1324b(a)(3). The Structures Company is a leading national staffing firm specializing in contract, contract-to-hire, and direct hire placements. Our clients depend on us for comprehensive support across various domains, including engineering, IT, production, maintenance & repair, and support staff. Our specialized recruiting team is one of our biggest strengths and is why we are a top provider of talented professionals to our clients. They will help you identify the opportunity that best fits your interests while also providing industry-leading customer service. We support the majority of aerospace OEM's and tier 1 suppliers across the United States. The Structures Company LLC is an Affirmative Action/Equal Opportunity Employer (or AA/EOE). Keywords: aerospace, aviation, aircraft

CareersJob search Production IT Support Specialist Production IT Support Specialist Location:Mercedes-Benz Vans, LLC, Charleston, SCTasksShape the future today. At Mercedes-Benz Vans, we offer you the perfect environment for your professional and personal growth. Cutting-edge training and promising career opportunities will help you to foster and expand your professional skill set as well as your individual strengths. Think, try, and thrive with us in collaborative work environments that spark game-changing concepts. Job Overview: We are looking for a new team member who will have strong competencies in the field of IT and will work on interdisciplinary processes. The tasks will encompass ongoing support and troubleshooting in the running business. The tasks encompass work in projects to support internal customers and provide IT specific solutions by deciding on adequate tools. Responsibilities: * Install, support and ensure function of IT Systems considering interfaces, interdisciplinary processes and functionalities to support the Paperless Factory (PLF) * Manage/solve business, technical and organizational problems using standard software available in the company or coordinating third-party services in line with system management specifications. * Ensure ongoing operation by setting system parameters and monitoring system. * Test, implement and monitor new IT systems scopes according to specifications * Analyze and simulate processes for the optimization of IT systems * Perform ongoing support and troubleshooting * Capture, Track and analyze the technical requirements described by users and clarify the performance range. * Advice technological solutions and define the range of services * Prepare contributions to IT specifications (e.g. ePeople, SAP, GSS, WDI, CGIS, CVI, PPC) * Improve and implement methods, standards and tools for smaller systems (e.g. software applications) * Manage smaller projects in own area of responsibility within Assembly * Prepare documentation * May perform other duties as required Qualifications * Associate's degree in relevant degree field and 2 years of experience in the field of Assembly, Production Planning, technical service or other relevant field or equivalent combination of education and expertise * Very good processual understanding * Lean / MPS- Basic knowledge & experience * Communication competence * Ability to quickly learn systems, processes, and procedures, grasp technical concepts * Ability to manage competing demands, multiple priorities, while remaining adaptable and flexible * Ability to wholly comprehend a situation, to think in complex relationships in a global environment * Technical application knowledge about common IT systems and tools * High sense of responsibility and able to work unsupervised If you have experience in the above and are interested in joining an outstanding company we welcome you to apply. The division Mercedes-Benz Vans is world renown for quality and innovative products. EXCELLENT COMPENSATION & BENEFITS PLAN WITH 401k MATCHING Mercedes-Benz Vans, LLC is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, sex (including pregnancy, gender identity, and sexual orientation),age, national origin, religion, marital status, veteran status, physical or other disability, genetic information, or any other characteristic protected by federal, state or local law. Benefits Mobile Phone possible Health Benefits Discounts for employees possible Events for employees Parking **We need your consent to load the YouTube Video service!** We use a third party service to embed video content that may collect data about your activity. Please review the details and accept the service to watch this video. This content is not permitted to load due to trackers that are not disclosed to the visitor. The website owner needs to setup the site with their CMP to add this content to the list of technologies used. powered by 8501 Palmetto Commerce Pkwy29456 CharlestonDetails to location

We are looking for a Help Desk Technician who will be responsible for delivering exceptional front desk role, maximising customer satisfaction, and building and improving customer relationships. Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Help Desk Technician to join the Team. Joining our team as a Help Desk Technician, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Duties: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.

Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. Essential Duties and Responsibilities: - Responsible for responding to telephone calls, email and personnel requests for technical support. - Identify, research and resolve technical problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues. - Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems. - Correct application issues, solve network and security problems and identify common PC software and hardware problems. - Provide hardware support of PCs and laptops, such as installing replacement hardware or upgrading hardware. - Support software/hardware on equipment such as scanners, copiers, printers, monitors and other peripherals. - Assign user-name, password and access right permissions for multiple proprietary applications, as well as client software. Project-Specific Essential Duties and Responsibilities: - Diagnose, resolve, and follow up on issues relating to various user concerns - Provide remote support and resolve issues for users whom may be at remote offices or home office users - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository - Assist in troubleshooting advanced technical issues within the network and telecommunications environments - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations - Identify areas deserving attention in the technical support environment, and consult with management - Ensure tickets are accurately documented and resolved in a timely manner - Work within the team framework created by management and work with team members on assigned projects - Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1. - Forward support requests not resolved by Tier 2 as required by following established procedures. Minimum Requirements - High School diploma or equivalent with 2 - 4 years of experience. Project-Specific Background & Experience Required: - May have additional training or education in area of specialization - Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies - Experience with and/or ability to use call center telephony equipment - Experience in customer support or call center support - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project) - Government experience preferred - Strong verbal and written communication skills - Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences - Highly detail-oriented, organized, timely, and customer service-oriented - Ability to work well independently and in a team setting - Adaptable, flexible and able to deal with ambiguity and change - Excellent oral and written communication and customer service skills - Excellent attention to detail and good analytical skills #techjobs EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 21.05 Maximum Salary $ 27.50

Job Details Charleston - North Charleston, SC Bachelor Degree Day Shift Information TechnologyDescription The Information Technology Coordinator is responsible for assisting in the installation, maintenance, and general support of companywide systems and general organization of the Information Technology Department; assists end users with questions and/or problems and acts as a resource for information technology needs. Essential Duties & Responsibilities Provide day-to-day technical support for employees, troubleshooting hardware and software issues and resolving IT-related problems. Serves as user liaison/help desk support (moving computers, replacing keyboards, resetting passwords, troubleshooting connectivity problems, etc.). Assist with the installation, configuration, and maintenance of computer systems, software, and networks. Filters and responds to work order requests (documenting requests/procedures as necessary). Track and manage IT hardware, including desktops, laptops, servers, and other technology equipment, ensuring all assets are properly maintained and updated. Ensure all software licenses are up to date and manage software updates and patches to maintain security and functionality. Maintain accurate records and documentation of IT systems, processes, procedures, and inventories. Monitor and enforce security measures, including firewalls, anti-virus, and other cybersecurity tools, ensuring compliance with internal policies and external regulations. Work with organizational teams to identify IT needs and provide training on software tools and technologies used by the organization. Assist with IT projects, such as system upgrades, deployments, and integrations, ensuring projects are completed on time and within budget. Regularly shares the On-Call responsibility. Sets up and runs A/V equipment for meetings, seminars, etc. as needed. Other duties as assigned. Qualifications Qualifications, Education & Experience BS degree in Information Technology, Computer Science, or equivalent combination of education and experience. Three (3) years of experience in IT Support, system administration, or related IT role. Strong understanding of computer systems, networks, Microsoft 365 platform, and software applications. Proficient with Windows and Mac operating systems and network protocols (TCP/IP, DNS, DHCP, etc.). Experience with IT infrastructure, troubleshooting hardware and software issues. Knowledge of IT security best practices and disaster recovery planning. Strong communication skills and the ability to explain technical concepts to non-technical staff; Excellent organizational skills, attention to detail, and the ability to manage multiple tasks and priorities.

Job posted: 06/12/2024 Applications close: 19/12/2024 (Midnight) 3 days remaining Today 3 days remaining Job type: Part time / From 27/01/2025 Organisation: Schools (Government) Salary: Salary not specified Occupation: Education and Training Reference: 1457540 Job posted: 06/12/2024 Closes: 19/12/2024 Occupation: Education and Training Classification: Ed Support Level 1-Range 2 Job duration: From 27/01/2025 Contact: Tameeka Rush | 53492490 Reference: 1457540 Occupation: Education and Training Salary Range: Salary not specified Work location: Western Region | Beaufort **SC1** Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role. **SC3** Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills. **SC4** Possess the technical knowledge and expertise relevant to the position. **Selection Criteria** **SC2** Demonstrated capacity to work and collaborate with others in a team environment. **SC5** Demonstrated capacity to provide advice and support to management and other school staff in respect to the work area. **SC6** A commitment to professional learning and growth for both self and others. **Role** [Attendance requirement for this position] An education support class position at this range will perform tasks that are carried out in accordance with guidelines, accepted practice, and school policy under supervision and direction. This may include coordination of other education support class staff within the work area or educational program. An education support class position supports the educational services being provided to students but must not include duties of a teacher as defined in clause 2.6.1 of the *Education and Training Reform Act 2006 (Vic)* or its successor. Supervision of students can be required individually or in groups up to 4 in controlled circumstances and where the responsibility for students remains clearly with a teacher. Certification and/or qualifications of up to three years can be required at this level (noting that Registered Nurse is not included at this level, the first level for which is Level 1 range 3). A role at this range may include: * Specific support tasks to achieve outcomes. Typically, this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the co-ordination of a work area under the direction of the principal or a manager. * Assisting teachers, within an educational program, by undertaking specific support tasks or the coordination of the support function. * Supervised health and wellbeing support tasks, medical intervention support tasks, or other specialised student/teacher support roles (e.g. enrolled nurses performing the role as described in schedule 3). These roles require specific qualifications and/or training, including roles where further training must be undertaken from time to time. The role is for a specific purpose, for which there will be direct accountability as opposed to support roles that are carried out by a range of staff performing routine tasks under direction. * Technical tasks that require a sound knowledge of basic technical and/or scientific principles that are used to develop and adapt work methods and make judgements where there are clear guidelines and limited options. Routine technical support in libraries, science, and information technology would be typical examples. An education support class position at this range commencing at the base will initially be limited to undertaking routine tasks that are carried out under close supervision and direction. Work that carries some degree of independence will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established, and direction is readily available. Subject to any specific qualification and/or training requirement, an education support class employee employed in this range may be progressively required to undertake coordination, specialised student/teacher support tasks, or technical tasks as experience in the role is gained. **Responsibilities** * Provides routine support for teachers including assisting with planning of student routines * Supports communication between teachers and parents * Communicates with teachers on routine matters related to students and/or other responsibilities * Provides basic physical care and wellbeing support for students such as toileting, meals, and lifting * Communicating with student/s to support comprehension of basic tasks and information * Addresses immediate behavioural presentations relating to specific students within a classroom setting aligned to school policy and procedure * Provides basic support and supervision for individuals or groups of up to 4 students within a classroom setting * Supports teachers in the coordination of educational programs independently or under minimal supervision, including rostering and organising the work of a team of aides, providing routine co-ordination, guidance, and support to other student support staff, liaising with external providers of support services about clearly defined support needs and resources, assisting teachers with the communication of student outcomes and educational programs * Provides medical intervention support to a student/s, under specific conditions, with appropriate training and guidance * Provides specialised communication support for students and teachers in areas such as AUSLAN and braille **Who May Apply** Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position. **EEO AND OHS Commitment** Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school. The Department of Education is committed to the principles of equal opportunity, and diversity and inclusion for all. We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces. It is our policy to provide reasonable adjustments for persons with a disability (see ). Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islanders from the Koorie Outcomes Division (KOD) via **************************** **Child Safe Standards** Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at: **DE Values** The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector emp

MAU is hiring an IT Support Analyst for Robert Bosch in Charleston, SC. As an IT Support Analyst, you will install, diagnose, maintain, and upgrade or replace hardware to ensure optimal performance. This is a direct-hire opportunity. Benefits Package * 401k * 401k matching * Extended leave * Sick leave * Life insurance * Health insurance * Dental insurance * Vision insurance * Accidental loss * Short term disability * Long term disability * Paid vacation * Paid holidays * Paid time off * Opportunity for advancement Shift Information * Monday to Friday; 8:00 AM to 5:00 PM Required Education and Experience * Bachelor's degree OR * 8+ years of IT experience in a manufacturing environment General Requirements * Strong technical expertise in IT client hardware, hands-on troubleshooting skills, and the ability to interpret technical manuals and procedural documentation * Proficient in analyzing complex issues and delivering effective solutions * Familiarity with Microsoft Office products and software distribution systems (e.g., MSSCCM) * Skilled in prioritizing and executing tasks efficiently in high-pressure environments, with a strong customer service orientation * Collaborative team player who thrives in diverse environments and can serve as a trusted business advisor and resource for colleagues * Sound understanding of local, regional, and global business needs, with the capability to translate them into IT solutions * Experienced in gathering customer requirements across various IT domains, even outside of specific technical expertise Essential Functions * Provide Tier 2 support for facility computer systems, computers, and peripherals * Install, diagnose, maintain, and upgrade/replace hardware to ensure optimal performance * Represent the central IT organization at regional locations and act as a customer advocate within IT #PS

TEKsystems is in need of an Application Support Technician on a 3-6 month contract to support a project. This person will be taking documentation from the client on the exact location/position of a device and verifying it has duplicated properly in a specific system. Should there be a discrepancy, this person will be able to virtually manipulate the position of the device placement to ensure visibility in the system. It is very important that this person be patient, have strong attention to detail, and be comfortable with repetitive tasks. Top Skills Details application support, windows 10,microsoft excel Additional Skills & Qualifications Very important this person is comfortable with repetitive tasks, has strong attention to detail, and is able to work independently. Experience Level Entry Level Pay and Benefits The pay range for this position is $20.00 - $30.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Charleston,SC. Application Deadline This position will be accepting applications until Jan 17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Details Corporate HQ - North Charleston, SC Full TimeDescription Palmetto Moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon's focus is on relentless customer service and a premium assortment, with stores carrying countless affordable gifts and a wide selection of collegiate gear and lifestyle brands, including Vineyard Vines, YETI, Chubbies, Southern Marsh, Simply Southern, Hey Dude, Old Row, Costa, Rainbow Sandals and many more. General Position Summary The IT Support Associate supports all company technology users to accomplish business tasks and keep employees productive. This position's responsibilities include troubleshooting, diagnosing and resolving software, hardware problems company users encounter. Essential Functions/Major Responsibilities: Provide first-level hardware/software support to retail store locations Assist with asset configuration and deployment when necessary Troubleshoot and escalate issues to second-level support if unable to resolve Ensure assigned tickets are completed in a timely manner Maintain and add to documentation relating to the IT Support Department Update stores with information relevant to pending tickets Qualifications Qualifications: Must be at least 16 years of age to apply High School Degree or equivalent Minimum 1-year experience troubleshooting client hardware Experience supporting retail equipment/peripherals preferred Minimum 1-year experience with Microsoft Willingness to work a flexible schedule Physical Requirements - ability to bend, twist, stoop and stand on your feet for long periods of time and lift materials up to 50 lbs with or without reasonable accommodations

Are you an IT Helpdesk Technician who is interested in the stability of working for a $700B Private Equity Firm but can leave your mark on the technical direction of a rapidly growing, intrapreneurial "start-up" that is based in the low country, and poised to have explosive growth over the next four years, then this could be the opportunity for you! The Help Desk Support Technician is primarily responsible for providing front-line support and ensuring tickets are triaged, assigned, and updated for all ticket agents. Provide basic level support for in-office and remote employees. Work closely with IT team to keep IT documentation updated across IT Systems and processes. You Want: To join an organization that will allow you to do innovative work and help shape its future technology roadmap. Work in an environment that allows you to collaborate interface with business stakeholders, solve technology challenges, gives you the ability to leverage your strengths as an IT Helpdesk Technician, and work across several core business systems. Be a part of a company that truly values its employees, offers great benefits, and work/life balance, that allows you to make a difference in the community daily. You Will: Assign and prioritize IT tickets with appropriate urgency based on impact and severity. Respond to and accurately document user incidents and service requests in the ticketing system, while tracking progress and follow-up actions taken. Provide technical assistance and resolve user account issues by performing basic troubleshooting methods in third-party applications and Microsoft 365. Meeting room testing and support for video conferencing systems. Maintenance of hardware inventory and hardware lifecycles Ordering and tracking of IT assets Provide basic technical support for PC hardware, software, network printers, and network issues, utilizing basic troubleshooting procedures. Assist with the maintenance of IT inventory, software, warranties, and hardware licensing. Support general ad hoc IT requests such as moving desks, connection issues, meeting room needs, printer support, general help desk tickets. Assist IT staff with onboarding and offboarding tasks, ensuring timely completion and adherence to IT policies and procedures. Review on and offboarded accounts to verify completion of all necessary tasks and compliance with security policies. Evaluate IT Support tickets for change management and business case requirements. Complete assigned tasks in a timely and efficient manner, while maintaining high standards of quality and attention to detail. Maintain a positive and professional demeanor, with excellent communication skills and a strong sense of urgency in meeting customer needs. You Have: Knowledge of computer hardware, mobile devices, software, etc. Exceptional customer service skills Professional experience using Windows 10/11. Excellent writing skills to support writing IT documentation. A High Interest in expanding one's knowledge in the technology industry. Motivated, self-learner who us well able to recognize problems and recommend solutions. Must be able to interact with all types of individuals, be mentally alert, detail-oriented, and have good reasoning skills. Willingness to assist others and follow directions. Excellent customer service skills are required. Ability to articulate technical concepts to co-workers. Ability to utilize critical thinking and general logic for decision-making. Demonstrated strong written and verbal communication skills. Experience working in a work schedule environment, including in-office. Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to both local and national clients and offers a full range of flexible solutions, including direct placement hiring, recruitment process outsourcing, contract, and contract-to-hire models. Catch specializes in the full talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally aligned, and ready to make an immediate impact - learn how at catchtalent.com. Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our client is looking to bring on a Helpdesk Support Technician to join their growing team. This role will focus on PC builds. The role will be taking devices from WIN10 to WIN11. Responsibilities: Provides technically correct responses to end users in a timely manner and records all user support activity in the IT helpdesk. Builds WIN11 computers in accordance with Build Guide and assists users in transferring files, certificates etc to newly issued computers. Installs unique software for project teams (after verifying proper licensing) Maintains computer acceptance letters from users and ensures accurate hardware/software inventories. Responsible for sanitizing computers returned by users and for timely update of computer information in active directory and IT inventory system. Ensures adherence to IT security policies and procedures escalating issues to senior staff when necessary. Required: Formal IT Education (degree certificate etc) Strong verbal and written communication skills Organized with attention to detail. #LI-DM1

Who We Are: At The Urban Electric Co., we make it our mission to recruit and retain highly skilled and passionate individuals. Because we have a genuine respect for the talents and story of every member of our team, our culture attracts a wide variety of personalities and backgrounds to create an eclectic and fun atmosphere. Each of our company's products is bench-made and hand-finished at our 180,000 sq. ft. headquarters in Charleston, which houses the talented engineers, sales and marketing professionals, designers, and craftsmen who make up our team. We pride ourselves on manufacturing processes that secure the growth and sustainability of artisanal craft for the future by using modern techniques that enhance and refine the hand-build approach as opposed to replacing it. Some Benefits & Perks of Working at The Urban Electric Co. Opportunity for very generous quarterly bonuses through the company PMB (Productivity Metric Bonus) program Medical & dental insurance with employer contributions 401(k) savings plan with employer match Paid parental leave for new moms and dads Generous paid time off and holidays A company-wide health & wellness initiative An on-site barista with complimentary drinks and snacks Robust training program with room for growth and merit based advancement Who You Are: As an IT Specialist at UECo, you provide high-touch technical support, manage complex systems, and ensure the security and stability of the organization's IT infrastructure. You are as passionate about delivering an excellent customer experience as you are about technology. The ideal candidate has experience in system administration, troubleshooting, and information security. A Day in the Life: Provide high-touch support and respond promptly to service requests using ticketing software and system administration tools Establish a high level of personal credibility and build strong professional working relationships with internal clients Install, configure, secure and maintain systems and software Primary support for ERP systems including trouble tickets, patching and upgrades Ensure backups of all systems are completed and verified Automate tasks to drive efficient workflows Utilize monitoring solutions to ensure all systems are operating nominally Support local network and telecommunications services Regularly travel between our Ashley River Campus (ARC - 4500 Leeds) and Cooper River Campus (CRC - 2120 Noisette) to support operations, attend meeting, and ensure seamless communication and collaboration across both locations. What Will Set You Up for Success: A high school diploma or equivalent. You enjoy solving problems. You love taking on difficult challenges and finding solutions. You can understand the reason behind a process, but you're also enthusiastic about spotting room for improvement. You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch. You can manage your time and prioritize to meet shifting responsibilities and needs. You're a flexible team player, willing to do whatever it takes to get the job done. You think on your feet. You like learning new things and you can learn quickly. When things change, you know how to roll with the punches. You communicate clearly. You write well. You speak eloquently. You can explain just about anything to anyone, and you're comfortable communicating in writing and on the phone. You are motivated and driven. You volunteer for new challenges without waiting to be asked. You're going to take ownership of the time you spend with us and truly make a difference. Our motto “Always Proud, Never Satisfied” resonates with you! You're a star at multi-tasking and managing multiple on-going projects at once. What Will Impress Us: A Bachelor of Science in Information Technology, Computer Science, or related field of study Advanced knowledge of Windows, Mac, and Chrome operating systems Good working knowledge of Windows Server, and Linux Proficient in Azure and AWS administration Experienced at troubleshooting network related issues Advanced knowledge of Microsoft 365 Applications Powershell, Python, Bash or other scripting language experience Experience with Microsoft Admin Center, Cisco Meraki, Mimecast, and other infrastructure management platforms

Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Pay rate is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online ********************** Posting Details POSTING INFORMATION Internal Title Temporary IT Infrastructure Technician (F/T*) Department Networking and Engineering Minimum Requirements Associates degree or High School diploma and two years network and computer installation experience, or any equivalent combination of education, training, and experience. Experience in a call support center environment is preferred. Proficient knowledge with PCs, Macs, network devices, printers, projectors & other computer and A/V peripherals. Proficient analyst, technical & troubleshooting skills. Candidates with an equivalent combination of experience and/or education are encouraged to apply. Required Knowledge, Skills and Abilities Knowledge of campus applications (MS Office, Outlook, and e-mail clients.) Must have knowledge of networks with Ethernet, wireless & other network protocols. Knowledge of Audio and Visual equipment as it relates to projection, audio and switching equipment. Excellent customer service, communication, verbal, written, & interpersonal skills. Ability to follow procedures and keep accurate records. Additional Comments Regarding Position Ability to lift, move and adjust up to 40 lbs of equipment. May require nights and weekend work. Some overnight travel may be required. May be required to carry and respond to after hours. * The candidate filling this position may be eligible for healthcare benefits. Special Instructions to Applicants Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Pay rate is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online ********************** Hours Per Week 40 Pay Rate $23.00/hour Posting Date 01/10/2025 Closing Date 01/24/2025 Benefits * Health/Dental/Vision - Click Here * Life Insurance * Long Term Disability * Retirement * Free CARTA Bus Service * Employee Assistance Program (EAP) Open Until Filled No Posting Number T202501

The purpose of the class is to install, maintain, repair and replace computer hardware, software and peripheral equipment; to provide effective user support; and to perform related technical work as required. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor. This position is responsible for support at 15+ county locations and is required to periodically work at various sites. Position may close prior to post closing date if sufficient highly qualified applicants are received. Duties ESSENTIAL JOB FUNCTIONS • Inspects microcomputer equipment and prepares microcomputers for delivery to end users. • Installs, configures and tests computer hardware, software and peripheral equipment. • Manages projects related to hardware, software and network design; patches cabling/installation; and punches down network connectors and hooks to network. • Upgrades computer hardware and software as necessary. • Diagnoses and resolves hardware and software problems reported by computer users; initiates and/or performs repairs and replacements as appropriate. • Schedules and performs preventive maintenance on computer equipment. • Replaces defective or inadequate software packages. Refers major hardware problems to outside service personnel for correction. • Provides timely and professional user support and assistance as requested; may provide user training. • Implements and maintains user rights; disables, enables and creates user profiles within computer systems for the County. • Assists in maintaining system security. • Administers, maintains and updates VOIP phone systems and numbers throughout the County. • Assists in administering the Dorchester County local area network (LAN); may diagnose common network problems. • Assist in the installation, upgrading and configuration of network printing and directory structures on file servers. • Researches, tests, recommends and implements technology solutions for the enhancement or modification of County operations. • Receives and responds to employee inquiries, requests for assistance and complaints regarding information technology procedures and services. • Instructs and trains end users in proper use of equipment and software. • Maintains accurate and complete work records. • Performs other general administrative/clerical work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, answering the telephone, etc. • Attends training as required to maintain job knowledge and skills. • May handle the Emergency Operations Center during critical events on a 24 hour a day, 7 days a week status as assigned until the event is complete. • Performs other related job duties as assigned. Qualifications Education and Experience: Associate degree or equivalent with emphasis in computer science, management information system technology or a closely related field. Requires at least four (4) years of related experience. Special Qualifications: May require system-specific certifications as deemed necessary by Department Head.